User's Guide

Troubleshooting
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Troubleshooting
Use this section to solve problems you may have while setting up your print server.
Indicator light status
Note: To locate the Power and USB indicator lights, see Understanding the print server
indicator lights.
The Setup Utility CD does not auto launch
1 Close all open software programs.
2 Restart your computer.
3 Reinsert the Setup Utility CD. If the setup utility screen appears, continue your setup
instructions.
If the setup utility screen does not appear, do the following:
a From your desktop, double-click My Computer.
b Double-click the CD-ROM drive icon.
Indicator light pattern: State Result:
Power indicator On The Print Server is powered on.
USB Status Off USB cable connecting the print server to the printer is secure and
the printer is on.
On USB cable connecting the print server to the printer or computer is
secure and recognized by the USB port.
Blinking Indicates that a print job is active.
Wireless Status Off Searching for network connection.
On Connected to the network.
Blinking flash file is downloading or flashing.
USB Status and Wireless
Status
Blinking
alternately
Firmware Error. Power the print server off and back on again. If the
problem continues, call the Customer Support Center.