User's Manual

Improving print quality
These are possible solutions. Try one or more of the following:
Check paper
• Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results
use Lexmark photo papers.
• Use a paper that is a heavier weight or bright white.
Select a higher print quality
1 Depending on your print job, press Copy Mode, Scan Mode, or Photo Card.
2 Press .
3 Press or repeatedly until Quality appears.
4 Press .
5 Press
or repeatedly until the quality you want appears.
6 Press .
Check print cartridges
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 69.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 69.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 67 and
“Installing print cartridges” on page 67.
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on
page 70.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on
page 71.
Poor text and graphic quality
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
These are possible solutions. Try one or more of the following:
Check ink
Check the ink levels, and install new print cartridges if necessary.
Review steps to improve print quality
See “Improving print quality” on page 79.
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Troubleshooting
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