C925 User's Guide November 2012 Machine type(s): 5041 Model(s): 030 www.lexmark.
Contents 2 Contents Safety information.......................................................................................6 Learning about the printer...........................................................................8 Thank you for choosing this printer!.........................................................................................................8 Finding information about the printer....................................................................................................
Contents 3 Loading paper and specialty media............................................................69 Setting the paper size and type...............................................................................................................69 Loading the standard or optional 550‑sheet tray...................................................................................69 Loading the multipurpose feeder..............................................................................................
Contents 4 Maintaining the printer............................................................................150 Cleaning the exterior of the printer......................................................................................................150 Cleaning the printhead lenses...............................................................................................................150 Storing supplies..............................................................................................
Contents 5 Solving color quality problems..............................................................................................................206 Embedded Web Server does not open.................................................................................................209 Contacting customer support................................................................................................................210 Notices......................................................................
Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Safety information CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Learning about the printer 8 Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Learning about the printer 9 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Voice support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 10 5 4 1 3 2 1 385 mm (15.16 in.) 2 609.6 mm (24.0 in.) 3 100 mm (3.94 in.) 4 100 mm (3.94 in.) 5 100 mm (3.94 in.) Printer configurations Notes: • The printer stand is a cabinet that can be converted into a caster base. • If used with a printer stand, then the printer supports only one optional 550-sheet tray. • If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.
Learning about the printer 11 1 2 3 4 5 6 7 10 9 1 Printer control panel 2 Standard exit bin 3 Multipurpose feeder 4 Standard 150‑sheet tray 5 Standard 250‑sheet tray 6‑8 Optional 550‑sheet tray 9 Caster base (converted from a printer stand) 10 Printer stand 8 CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Learning about the printer 12 Understanding the printer control panel 1 2 3 4 7 Item 5 6 Description 1 Display Shows the status of the printer 2 Home Lets you navigate back to the home screen 3 Keypad Allows you to enter numbers, letters, or symbols 4 Sleep Mode Enables Sleep Mode Note: Touching the screen or any hard button presses will cause the printer to wake from Sleep Mode.
Understanding the home screen 13 Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Understanding the home screen 14 This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch screen 1 10 9 2 8 7 3 6 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected. 3 Left arrow Scroll to the left.
Understanding the home screen Touch 15 To 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel 10 Back • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. Navigate back to the previous screen. Other touch-screen buttons Touch To Exit Exit from the current screen to the home screen. Radio button Select or clear an item.
Understanding the home screen 16 Features Feature Description Menu trail line: A menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Menus > Settings > Print Settings > Number of Copies Number of Copies is not underlined since this is the current screen.
Setting up and using the home screen applications 17 Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase.
Setting up and using the home screen applications 18 Activating the home screen applications For detailed information about configuring and using home screen applications, visit the Lexmark Web site at http://support.lexmark.com. Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer home screen.
Setting up and using the home screen applications 19 Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer.
Setting up and using the home screen applications 20 Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configuration. 2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
Additional printer setup 21 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 22 Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver. 1 Remove the cover.
Additional printer setup 23 4 Reattach the metal panel. Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. a Lift up and reattach the metal panel. 2 1 b Turn the screws on the metal panel clockwise. 5 Reattach the cover.
Additional printer setup An optional memory card can be purchased separately and attached to the system board. 1 Access the system board. For more information, see “Accessing the system board” on page 22. Notes: • This task requires a flathead screwdriver. • Do not unplug the fan cable upon opening the metal panel. Note: 2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 On the system board, open the memory card connector latches.
Additional printer setup 25 4 Align the notches on the memory card to the ridges on the connector. 1 Notch 2 Ridge 5 Push the memory card straight into the connector until it clicks into place. 2 1 6 Reattach the system board cover.
Additional printer setup 26 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 27 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver.
Additional printer setup 28 1 2 3 Unplug the fan cable from its connector on the system board. 4 Unpack the ISP and Connectivity Installation Kit.
Additional printer setup 6 Metal housing 7 ISP cable 29 Note: Several parts may be in the ISP and Connectivity Installation Kit. 5 Remove the old ISP cable. 6 Using a thumbscrew, attach the plastic mounting bracket to the back of the ISP. 7 Insert the ISP into the metal housing. Note: The plastic mounting bracket attached to the ISP has three tabs that will click into the holes of the metal housing.
Additional printer setup 8 Attach the ISP to the metal housing using two thumbscrews. 9 Route the new ISP cable through the opening of the metal panel. Note: The ISP cable in the Connectivity Installation Kit is longer than the old one.
Additional printer setup 10 Attach the ISP cable to the connector on the ISP. 11 Attach the ISP to the metal panel using three screws that came with the Connectivity Installation Kit. 12 Attach the ISP cable to the connector on the system board.
Additional printer setup 13 Reconnect the fan cable to its connector on the system board. 14 Attach the ISP to the printer.
Additional printer setup 33 15 Snap on the plastic cover over the metal housing. Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 34 3 Locate the appropriate connector on the system board. 4 Align the standoffs of the printer hard disk to the holes on the system board, and then press on the printer hard disk until the standoffs are in place.
Additional printer setup 5 Insert the plug of the printer hard disk interface cable into the receptacle of the system board. 6 Reattach the system board cover. Removing the printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board.
Additional printer setup 36 • Do not unplug the fan cable upon opening the metal panel. 2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. 3 Remove the printer hard disk. 4 Reattach the system board cover.
Additional printer setup 37 Installing optional trays Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.
Additional printer setup 38 1 Unpack the optional tray and printer stand, and then remove all packing material. 1 2 4 3 1 Optional 550-sheet tray 2 Printer stand 3 Brackets and screws 4 Thumbscrews 2 Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 3 Attach the thumbscrews on top of the printer stand.
Additional printer setup 4 Align the optional tray to the printer stand, then lower the printer to the tray. 5 Lock the standard and optional trays together using the brackets that came with the optional tray. a Open the standard 250- and optional 550‑sheet tray.
Additional printer setup b Remove the screw from the 250‑sheet tray. c Place a bracket over the screw hole and secure it with the screw. d Close the trays. 6 Lock the optional 550‑sheet tray to the printer stand. a Open the optional 550‑sheet tray and remove the screw.
Additional printer setup 41 b Open the printer stand. c Place a bracket over the screw hole and secure it with the screw. d Close the optional tray and printer stand. 7 Plug in the electrical connections between trays. 8 Attach brackets to the back of the printer, optional tray, and printer stand.
Additional printer setup a Insert brackets on the slots located at the back of the optional tray and printer stand. b Secure the brackets with screws. c Insert brackets on the slots located at the back of the printer and optional tray.
Additional printer setup d Secure the brackets with screws. 9 Insert the bases on the slots at the sides of the printer stand and secure them with screws. 10 Turn the printer back on. 11 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 51. Installing 550‑sheet trays Notes: • The printer supports a maximum of three optional 550‑sheet trays.
Additional printer setup 44 • When installing three optional 550‑sheet trays, use a printer stand converted into a caster base. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup b Lift the upper portion of the printer stand, leaving the base. 4 Attach the thumbscrews on the caster base.
Additional printer setup 5 Align the trays to the caster base, then lower the printer to the trays. 6 Lock the standard and optional trays together using the brackets that came with the optional tray. a Open the standard 250- and optional 550‑sheet tray.
Additional printer setup b Remove the screw from the 250‑sheet tray. c Place a bracket over the screw hole and secure it with the screw. d Close the trays. 7 Lock the optional 550‑sheet trays together using the screws that came with the trays. a Remove the upper optional 550-sheet tray drawer. Leave the lower optional trays open.
Additional printer setup 48 b Reach into the lower optional tray and insert a screw, pushing it upward to the optional tray above it. 1 8 Plug in the electrical connections between trays. 9 Attach brackets to the back of the printer and optional trays. a Insert brackets on the slots located at the back of the optional trays. b Secure the brackets with screws.
Additional printer setup 49 c Insert brackets on the slots located at the back of the printer and optional tray. d Secure the brackets with screws. 10 Insert the bases on the slots at the sides of the caster base and secure them with screws. 11 Turn the printer back on. 12 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 51.
Additional printer setup 50 Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port 1 1 2 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.
Additional printer setup 51 Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. • Close all open software programs before installing the printer software. 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.
Additional printer setup In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Depending on your device, do either of the following: • Press and hold the printer you want to update. • Right‑click the printer you want to update.
Additional printer setup 53 • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select. • Security Method—There are four basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces.
Additional printer setup 54 1 2 Note: Make sure the printer and the computer are fully on and ready. Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen. 2 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.
Additional printer setup 55 7 Temporarily connect a USB cable between the computer on the wireless network and the printer. 2 1 Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the instructions on the computer screen. Note: For more information on allowing other computers on the network to use the wireless printer, see the Networking Guide.
Additional printer setup 56 In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Network > Wi‑Fi • System Preferences > Network > AirPort In Mac OS X version 10.4 From the Finder, navigate to: Applications > Internet Connect > AirPort 2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC address located on the MAC address sheet. 3 Open a Web browser.
Additional printer setup 57 Configure your computer to use the printer wirelessly To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center. 1 Install a printer driver file on the computer: a Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.
Additional printer setup In Mac OS X version 10.5 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click +, and then navigate to: AppleTalk > select the printer from the list > Add In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double‑click Printer Setup Utility or Print Center. 3 From the Printer List, click Add. 4 Click Default Browser tab > More Printers. 5 From the first pop‑up menu, select AppleTalk.
Additional printer setup 59 4 Select Ethernet connection, and then click Continue. 5 Attach the Ethernet cable when instructed to do so. 6 Select the printer from the list, and then click Continue. Note: If the configured printer does not appear in the list, then click Modify Search. 7 Follow the instructions on the computer screen. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer.
Additional printer setup 60 Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5 or earlier. In Mac OS X version 10.5 a From the Apple menu, navigate to: System Preferences > Print & Fax b Click +, and then navigate to: AppleTalk > select your printer > Add In Mac OS X version 10.4 or earlier a From the Finder, navigate to: b c d e f g Applications > Utilities Double‑click Printer Setup Utility or Print Center.
Additional printer setup 61 Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Open the printers folder. In Windows 8 From the Search charm, type Run and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click , or click Start and then click Run.
Additional printer setup 62 Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click +, and then navigate to: AppleTalk > select the printer > Add Setting up serial printing Use serial printing to print when the computer is far from the printer or to print at a reduced speed.
Additional printer setup g If the port is not in the list, then click Refresh, or navigate to: Add port > select a port type > enter the necessary information > OK h Click Continue > Finish. 3 Set the COM port parameters. After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer. a Open Device Manager.
Minimizing your printer's environmental impact 64 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 65 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 165. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 84.
Minimizing your printer's environmental impact 66 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Settings > Quiet Mode > select a setting > Submit. Choose To Off Use factory default settings.
Minimizing your printer's environmental impact 67 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Minimizing your printer's environmental impact 68 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle.
Loading paper and specialty media 69 Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except in the standard 150‑sheet tray (Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray 1 is set manually via the wheel on the tray, while the Paper Size setting for the multipurpose feeder is set in the Paper Size menu.
Loading paper and specialty media 70 Notice the size indicators at the bottom of the tray. Use these indicators to help position the guides. 2 Make sure to release the width guide lock at the rear of the tray. Squeeze and then slide the width guide to the correct position for the paper size you are loading. 2 1 3 Note: Always use the width guide lock at the rear of the tray to prevent the margins from being knocked out of adjustment.
Loading paper and specialty media 71 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading. 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the recommended print side faceup. Notes: • If the paper is longer than A4, then load it in short‑edge orientation. • If the paper is shorter than A4, then load it in long‑edge orientation.
Loading paper and specialty media 72 6 Adjust both the width and length guides to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the tray, lies flat, and is not bent or wrinkled. 7 Turn the wheel clockwise to set the paper size. 8 Lock the width guide.
Loading paper and specialty media 73 9 Insert the tray. 10 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray.
Loading paper and specialty media 74 2 Gently pull the extension until it is fully extended. 3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 4 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
Loading paper and specialty media 75 Notes: • • • • • Load A3‑, A6‑, 11x17, JIS B4‑, Statement‑ and legal‑size media in short‑edge orientation. Load A4‑, A5‑, Exec‑, JIS B5‑ and letter‑size media in long‑edge orientation. Load envelopes flap side up in short‑edge orientation. Do not exceed the maximum amount of media that the multipurpose feeder can hold. Load only one size and type of paper at a time.
Loading paper and specialty media 76 Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except Tray 1 and the multipurpose feeder.
Loading paper and specialty media 77 Assigning a custom paper type name 1 From the home screen, navigate to: > Paper Menu > Paper Size/Type 2 Select the tray number or MP Feeder Type. 3 Touch the left or right arrow until Custom Type [x] or another custom name appears. 4 Touch . Configuring a custom name If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer.
Paper and specialty media guide 78 Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them: Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m2 (16–47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m2 (16–36‑lb) grain long paper.
Paper and specialty media guide 79 Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print
Paper and specialty media guide 80 Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Paper and specialty media guide 81 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com.
Paper and specialty media guide Paper size and Dimension 82 150‑ 250‑ sheet 550‑ MP Feeder sheet tray tray sheet tray 11x17 2 Manual Paper Manual Envelope Duplex X 2 279 x 432 mm (11 x 17 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) X X X X Folio X X X X X X X X X X 216 x 330 mm (8.5 x 13 in.) Statement X 140 x 216 mm (5.5 x 8.5 in.) Universal X 3 64‑297 mm x 148‑432 m m (2.52‑11.69 x 5.83‑17.0 1 in.) 7 3/4 Envelope (Monarch) 98 x 191 mm (3.875 x 7.5 in.
Paper and specialty media guide Paper size and Dimension 83 150‑ 250‑ sheet 550‑ MP Feeder sheet tray tray sheet tray Other Envelope X X Manual Paper Manual Envelope X X Duplex X 86 x 165 mm to 216 x 356 mm (3.375 x 6.50 in. to 8.5 x 14 in.) 1 Paper size is supported if printer is set to metric. 2 Paper size is supported if printer is set to US. 3 Maximum length is 1219 mm (48 in.) Supported paper types and weights The printer engine supports 60–256 g/m2 (16–100 lb) paper weights.
Printing 84 Printing Printing a document Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Printing 85 3 Adjust the toner darkness setting. 4 Click Submit. Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel.
Printing 86 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs. Supported flash drives and file types Flash drive • Lexar JumpDrive 2.
Printing 87 • Page orientation is important when printing on letterhead. Source Print side Paper orientation Standard and optional trays (simplex printing) Preprinted letterhead design is placed faceup. When feeding short edge, the top edge of the sheet with the logo is placed at the right side of the tray. When feeding long‑edge, the letter head should go to the rear of the printer. Standard and optional trays (duplex printing) Preprinted letterhead design is placed facedown.
Printing – – – – – – – 88 Have windows, holes, perforations, cutouts, or embossing Have metal clasps, string ties, or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Printing 89 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer.
Printing 90 From the home screen, navigate to: > Reports > Print Directory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting. • Max Speed—Prints in color unless black only is selected in the driver. Prints in black only if the black only driver setting is selected. • Max Yield—Switches from black to color based on the color content found on each page.
Printing Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Understanding printer menus 92 Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics General Settings Flash Drive Menu Magenta Cartridge Configure MP Network Setup Page Print Settings Yellow Cartridge Substitute Size Network [x] Setup Page Setup Menu Black Cartridge Paper Weight Profiles List Finishing Menu Cyan Imaging Unit Paper Loading Print Fonts Quality Menu
Understanding printer menus 93 Supplies menu Menu item Description Replace Supply Waste Toner Bottle Provides the option to reset the supply counter for the waste toner bottle • Select Yes to reset the supply counter. • Select No to exit.
Understanding printer menus 94 Menu item Description Black Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Shows the status of the black toner cartridge Cyan Imaging Unit Early Warning Low Replace Missing OK Shows the status of the cyan imaging unit Magenta Imaging Unit Early Warning Low Replace Missing OK Shows the status of the magenta imaging unit Yellow Imaging Unit Early Warning Low Replace Missing OK Shows the status of the yellow imaging unit
Understanding printer menus 95 Menu item Description Fuser Early Warning Low Replace Missing OK Shows the status of the fuser Transfer module Early Warning Low Replace Missing OK Shows the status of the transfer module Maintenance Kit OK Replace Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory de
Understanding printer menus 96 Paper Size/Type menu Menu item Description Tray [x] Size (LEF) Letter Legal JIS B4 A3 11 x 17 Universal (LEF) A4 Specifies the paper size loaded in each tray Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded in each tray Notes: • Letter is the US factory default setting.
Understanding printer menus 97 Menu item Description MP Feeder Size Letter Legal Executive JIS B4 A3 11 x 17 Oficio (México) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Ro
Understanding printer menus 98 Menu item Description Manual Paper Size Letter Legal Executive JIS B4 A3 11 x 17 Oficio (México) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper loaded manually Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded manually Manual Envelope Size 10 Envelope DL Env
Understanding printer menus 99 Menu item Description Manual Envelope Type Envelope Rough Envelope Custom Type [x] Specifies the type of envelope loaded manually Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting.
Understanding printer menus 100 Menu item Description Transparency Weight Normal Heavy Light Specifies the relative weight of the transparencies loaded Recycled Weight Normal Heavy Light Specifies the relative weight of the recycled paper loaded Glossy Weight Normal Heavy Light Specifies the relative weight of the glossy paper loaded Heavy Glossy Weight Heavy Specifies the relative weight of the glossy paper loaded Labels Weight Normal Heavy Light Specifies the relative weight of the labels loa
Understanding printer menus 101 Menu item Description Colored Weight Normal Heavy Light Specifies the relative weight of the colored paper loaded Light Weight Light Specifies the relative weight of the paper loaded Heavy Weight Heavy Specifies the relative weight of the paper loaded Rough/Cotton Weight Normal Heavy Light Specifies the relative weight of the cotton paper loaded Custom [x] Weight Normal Heavy Light Specifies the relative weight of the custom paper loaded Note: Normal is the fact
Understanding printer menus 102 Menu item Description Vinyl Labels Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Vinyl Labels as the paper type Bond Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Bond as the paper type Letterhead Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Letterhead as the paper type Preprinted Loading Off Duplex Determines whether 2‑si
Understanding printer menus 103 Custom Types menu Menu item Description Custom Type [x] Paper Card Stock Transparency Glossy Rough/Cotton Labels Vinyl Labels Envelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined Custom Name created from the Embedded Web Server or from MarkVisionTM Professional Recycled Paper Card Stock Transparency Glossy Rough/Cotton Labels Vinyl Labels Envelope Specifies a paper type when the Recycled setting is selected i
Understanding printer menus 104 Menu item Description Portrait Height 3–48 inches 76–1219 mm Sets the portrait height Notes: • 48 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 1219 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments. • If the height exceeds the maximum, then the printer uses the maximum height allowed.
Understanding printer menus 105 Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Note: Make sure the optional flash memory or printer hard disk is installed correctly and working properly. Asset Report Prints a report containing printer asset information, such as serial number and model name Note: The report contains text and UPC barcodes that can be scanned into an asset database.
Understanding printer menus 106 Menu item Description NPA Mode Auto Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 107 Menu item Description Standard Network Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Displays and sets the printer network settings. Note: The Wireless menu appears only when the printer is connected to a wireless network.
Understanding printer menus 108 Menu item Description Banner Page Allows the printer to print a banner page Off Note: Off is the factory default setting. On TCP/IP menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP Note: This menu is available only in network models or printers attached to print servers.
Understanding printer menus 109 Menu item Description WINS Server Address Lets you view or change the current WINS server address Enable DDNS Yes No Lets you view or change the current DDNS setting Enable mDNS Yes No Lets you view or change the current mDNS setting DNS Server Address Lets you view or change the current DNS server address Enable HTTPS Yes No Lets you view or change the current HTTPS setting Note: Yes is the factory default setting. Note: Yes is the factory default setting.
Understanding printer menus 110 Menu item Description WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on both the printer and the access point (wireless router) within a given period of time WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point WPS Auto Detect Disable Enable Automatically detects the connection method that an access point with WPS uses— WPS Push
Understanding printer menus Menu item 111 Description Set Zone Provides a list of AppleTalk zones available on the network [default] Note: When “default” is selected, the printer uses the AppleTalk zone that the [list of zones available on the network] router identifies as the default zone for the network. If no default zone exists, then the zone marked with an * is the default setting.
Understanding printer menus 112 Menu item Description USB Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-KB increments.
Understanding printer menus 113 Parallel [x] menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Understanding printer menus 114 Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 115 Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Understanding printer menus 116 Menu item Description Serial Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be changed in 1‑KB increments.
Understanding printer menus 117 Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifies the rate at which data can be received through the serial port Data Bits 8 7 Specifies the number of data bits sent in each transmission frame Parity None Ignore Even Odd Sets the parity for serial input and output data frames Honor DSR Off On Determines whether the printer uses the DSR Signal Notes: • 9600 is the factory default setting.
Understanding printer menus 118 Menu item Description Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Understanding printer menus 119 Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting.
Understanding printer menus 120 Menu item Description Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs for printing at a later time Note: Off is the factory default setting.
Understanding printer menus 121 Menu item Description Automatic Method Single pass Multiple pass Automatic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time. Notes: • “Single pass” is the factory default setting.
Understanding printer menus 122 Menu item Description Configure Log Enable Audit No Yes Enable Remote Syslog No Yes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. • Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.
Understanding printer menus 123 Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Eco‑Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Note: Some languages may not be available for all printers.
Understanding printer menus 124 Menu item Description Quiet Mode Off On Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible. This setting is best suited for printing text and line graphics. • For optimal printing of color‑rich documents, set Quiet Mode to Off.
Understanding printer menus 125 Menu item Description Paper Sizes US Metric Specifies the default paper measurement Notes: • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this setting also changes the default for each input source in the Paper Size/Type menu. • When set to Metric, the printer supports letter‑size and 11 x 17 paper in the standard 150‑sheet tray and multipurpose feeder.
Understanding printer menus 126 Menu item Description Displayed Information Waste Toner Bottle Paper Jam Load Paper Service Errors Lets you customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors Select from the following options: Display No Yes Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. • Default is the factory default setting for Message to Display.
Understanding printer menus 127 Menu item Description Audio Feedback Button Feedback On Off Sets the audio volume for the buttons Volume 1–10 Show Bookmarks Yes No Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Determines whether or not the Bookmarks icon is displayed Notes: • Yes is the factory default setting. • The Bookmarks icon appears inside Held Jobs.
Understanding printer menus 128 Menu item Description Timeouts Sleep Mode Disabled 1–240 Specifies the number of minutes of inactivity before some systems begin entering a minimum power state Notes: • 5 minutes is the factory default setting. • A lower setting conserves more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting. • Select a high setting if the printer is in constant use.
Understanding printer menus 129 Menu item Description Print Recovery Auto Continue Disabled 5–255 Lets the printer handle print jobs even after the printer has gone offline within a specified time period. Print Recovery Jam Recovery Auto On Off Specifies whether the printer reprints jammed pages Note: Disabled is the factory default setting. Notes: • Auto is the factory default setting. The printer reprints jammed pages if there is still enough memory to perform the task.
Understanding printer menus 130 Menu item Description Press and Hold Sleep Button Do Nothing Sleep Hibernate Determines how the printer while in Idle state, reacts to a long press of the Sleep button Notes: • Do Nothing is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep Mode, then the touch screen appears off and the Sleep button turns amber in color.
Understanding printer menus 131 Menu item Description Duplex Binding Long Edge Short Edge Defines the way duplex pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Long Edge is the factory default setting. Long edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
Understanding printer menus 132 Menu item Description Separator Sheets Off Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding printer menus 133 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary.
Understanding printer menus 134 Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write‑ or write‑protected.
Understanding printer menus 135 Menu item Description E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting.
Understanding printer menus 136 Menu item Description Separator Sheets Off Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding printer menus 137 Quality menu Menu item Description Print Mode Color Black Only Specifies whether images are printed in monochrome grayscale or in color Color Correction Auto Off Manual Adjusts the color output on the printed page Note: Color is the factory default setting. Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page. • Off turns off color correction.
Understanding printer menus 138 Menu item Description RGB Brightness ‑6 to 6 Adjusts brightness in color outputs Notes: • 0 is the factory default setting. • ‑6 is the maximum decrease. 6 is the maximum increase. • This does not affect files where CMYK color specifications are being used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used.
Understanding printer menus 139 Menu item Description Manual Color RGB Image Vivid sRGB Display Display True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display True Black sRGB Vivid Off Customizes the RGB color conversions Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replacement
Understanding printer menus 140 Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory.
Understanding printer menus 141 XPS menu Menu item Description Print Error Pages Off On Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit No Yes Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 142 PCL Emul menu Menu item Description Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. Resident shows the factory default set of fonts downloaded in RAM. • Flash and Disk settings show all fonts resident in that option. • The Flash option must be properly formatted and cannot be read/write‑, write‑, or password‑protected.
Understanding printer menus 143 Menu item Description PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the page Notes: • Portrait is the factory default setting. Portrait prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel to the long edge of the page.
Understanding printer menus 144 Menu item Description Tray Renumber View Factory Defaults None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helv
Understanding printer menus 145 Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Sets the page orientation for HTML documents Margin Size 8–255 mm Sets the page margin for HTML documents Note: Portrait is the factory default setting. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments.
Understanding printer menus 146 Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com.
Securing the memory before moving the printer 147 Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below. • Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Securing the memory before moving the printer 148 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. 1 Turn off the printer. 2 Hold down and 6 MNO while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Securing the memory before moving the printer 149 Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed.
Maintaining the printer 150 Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint‑free cloth with water.
Maintaining the printer 151 3 Remove the imaging unit: a Open the internal cover. b Push the imaging unit lock lever up and pull out the imaging unit. 1 4 Locate the LED wipe at the end of the imaging unit. Make sure it is in the correct position.
Maintaining the printer 152 5 Reinstall the imaging unit. When inserted into the printer, the LED wipe will rub across the row of LEDs, thus cleaning the printhead lenses. a Insert the imaging unit into the printer until it clicks into place. b Using both hands, push the sides of the internal cover firmly until the cover clicks into place.
Maintaining the printer 153 6 Insert the toner cartridge into the printer and then turn the toner lock lever to the left. 2 7 Repeat step 2–6 to for all imaging units. 8 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 154 Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
Maintaining the printer 155 Recommended imaging units and part numbers Part name Part number Black imaging unit C925X72G Yellow imaging unit C925X75G Magenta imaging unit C925X74G Cyan imaging unit C925X73G Ordering a fuser or a transfer module When 80.xx Fuser life warning, 80.xx Fuser near life warning, or 83.xx Transfer module life warning appears, order a replacement fuser or a transfer module. When 80.xx Replace fuser or 83.
Maintaining the printer 156 Replacing Supplies Replacing an imaging unit 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. 2 Open the internal cover. 3 Push the imaging unit lock lever up and pull out the imaging unit with the toner cartridge attached to it. 1 4 Unpack the replacement imaging unit.
Maintaining the printer 157 5 Peel off the black protective sheet and the toner sealing tape. 1 2 6 Insert the imaging unit into the printer until it clicks it into place. 7 Using both hands, push the sides of the internal cover firmly until the cover clicks into place. 2 2 1 8 Unpack the toner cartridge, and then shake it to redistribute the toner.
Maintaining the printer 158 9 Peel off the toner sealing tape. 10 Insert the toner cartridge and turn the lock lever to the left. 2 11 Close the front door. Replacing a toner cartridge 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes.
Maintaining the printer 159 2 Turn the toner lock lever to the right and pull the toner cartridge out. 1 3 Unpack the toner cartridge, and then shake it to redistribute the toner. 4 Peel off the toner sealing tape. 5 Insert the new cartridge into the printer and then turn the toner lock lever to the left.
Maintaining the printer 6 Close the front door. Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Open the internal cover. 4 Pull out the used waste toner bottle.
Maintaining the printer 161 5 Unpack the new waste toner bottle. 6 Insert the new waste toner bottle into the printer. 7 Using both hands, push the sides of the internal cover firmly until it clicks into place. 2 2 1 8 Close the front door. 9 From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu.
Maintaining the printer 162 Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving it.
Administrative support 163 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Administrative support 164 Checking the printer status You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the Embedded Web Server. 1 Type the printer IP address in the address field of your Web browser.
Clearing jams 165 Clearing jams By carefully selecting paper and specialty media and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this chapter. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available. Note: Jam recovery is set to Auto by default.
Clearing jams 166 1 2 4 3 Area Jam numbers 1 2 What to do 200 Open the side cover, and then remove any jams. 201 Open the side cover, and then remove any jams. 203 Open the side cover, and then remove any jams. 230 1 Open the side cover. 2 Lower the duplex unit, and then remove any jams. 231‑239 1 Open the side cover. 2 Lower the duplex unit, and then remove any jams. 3 24x 1 Open the side cover, and then remove any jams. 2 Open each tray, and then remove any jams.
Clearing jams 167 200 paper jam 1 Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jammed paper up and out to remove it from the paper path. Notes: • Make sure all paper fragments are removed. • If the page is in the fuser, the fuser nip release lever should be lowered and should be switched to envelope mode.
Clearing jams 201 paper jam 1 Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Determine where the jam is located, and then remove it: a If the paper is visible under the fuser, then grasp it on each side and pull it out. b If the paper is not visible, then you will need to remove the fuser unit. Warning—Potential Damage: Do not touch the center of the fuser unit.
Clearing jams 169 Notes: • Make sure all paper fragments are removed. • Pull the jammed paper downwards. • If the paper is in the fuser, then the fuser nip release lever should be lowered and should be switched to envelope mode. • After removing the jammed paper, return the lever to the proper position. 3 Align the fuser unit using the handles on each side, and then place it back into the printer. 3 Close the side door. 4 Touch Continue, jam cleared.
Clearing jams 170 230 paper jam 1 Open the side door. 2 Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 2 3 Close the cover on the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared. 231–239 paper jams 1 Open the side door.
Clearing jams 171 1 2 3 Close the cover of the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared. 24x paper jam Paper jam in Tray 1 1 Check the side access door to trays and then pull the jammed pages out. 1 2 Note: Make sure all paper fragments are removed.
Clearing jams 2 Open Tray 1, and then pull the jammed pages straight up and out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Touch Continue, jam cleared. Paper jam in one of the optional trays 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed.
Clearing jams 2 Open the specified tray, and then pull the jammed pages out. Note: Make sure all paper fragments are removed. 3 Close the tray. 4 Touch Continue, jam cleared. 250 paper jam 1 Remove any jammed pages from the multipurpose feeder. 2 Load paper into the multipurpose feeder. 3 Touch Continue, jam cleared.
Troubleshooting 174 Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 175 • Touch Cancel job to cancel the print job. Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Troubleshooting 176 Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message. Note: Formatting deletes all the files stored on the printer hard disk. Disk near full. Securely clearing disk space. Try one or more of the following: • Touch Continue to clear the message and continue printing.
Troubleshooting 177 Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default paper source. • Cancel the print job.
Troubleshooting 178 Load Manual Feeder with [custom string] Try one or more of the following: • • • • Load the specified paper in the manual feeder. Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. Touch Automatically select paper to use the paper loaded in the tray. Cancel the print job. Load Manual Feeder with [paper size] Try one or more of the following: • • • • Load the specified paper in the manual feeder.
Troubleshooting 179 Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Supply needed to complete job A supply needed to complete the job is missing. Touch Cancel to clear the message. Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. Unsupported disk An unsupported disk has been inserted.
Troubleshooting 180 • Make sure the Print Properties or Print dialog settings have the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following: • Touch Continue to disable Resource Save and continue printing.
Troubleshooting 181 38 Memory full Try one or more of the following: • Touch Cancel job to clear the message. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. • Install additional printer memory. 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing.
Troubleshooting 182 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Network [x] software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off, wait for about 10 seconds, and then turn the printer back on. • Upgrade (flash) the network firmware in the printer.
Troubleshooting 183 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 USB port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled.
Troubleshooting 184 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Input config error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check if all tray configurations are correct. Remove unnecessary trays if needed. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.
Troubleshooting 80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1 Replace the fuser, following the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing. 82.xx Replace waste toner bottle 1 Replace the waste toner bottle. For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
Troubleshooting 186 84.xx [color] imaging unit nearly low 1 Order a replacement imaging unit. 2 When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the replacement part. 3 Touch Continue to clear the message and continue printing. 84.xx [color] imaging unit low 1 Order a replacement imaging unit immediately. 2 When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the replacement part.
Troubleshooting 187 88.2x Replace [color] cartridge The specified toner cartridge is empty. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue printing. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Troubleshooting 188 CHECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. CHECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your computer through a USB port, then make sure you are running a supported operating system and using a compatible printer software.
Troubleshooting 189 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Print job takes longer than expected Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Troubleshooting 190 Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu.
Troubleshooting 191 Solving home screen applications problems An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.
Troubleshooting 192 MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 51. MAKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.
Troubleshooting CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.
Troubleshooting 194 Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Troubleshooting 195 Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge. Incorrect margins ABC DEF These are possible solutions.
Troubleshooting 197 Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE Replace the defective imaging unit. MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the transfer module. CLEAN THE PRINTHEAD LENSES Remove and reinstall the imaging unit.
Troubleshooting 198 Print irregularities ) ) ABCDE ABCDE ABCDE Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Troubleshooting 199 Print is too dark Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be too high. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users: 1 Choose File > Print. 2 From the Orientation pictures drop‑down menu, choose Printer Features.
Troubleshooting 200 Print is too light Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties • For Macintosh users: 1 Choose File > Print. 2 From the Orientation pictures drop‑down menu, choose Printer Features.
Troubleshooting 201 MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. Printer is printing blank pages Try one or more of the following: MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge. MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.
Troubleshooting 202 Cause Solution An imaging unit is defective. Replace the imaging unit if the defects occur every: • 41.0 mm (1.61 in.) • 75.0 mm (2.95 in.) If marks occur down the page repeatedly in all colors: The fuser is defective. Replace the fuser if the defects occur every: • 141 mm (5.55 in.
Troubleshooting 203 Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the length and width guides in the tray to the correct positions for the paper size loaded. • Make sure the guides are not too far from the paper stack. • Make sure the guides are not pressing too lightly against the paper stack. CHECK THE PAPER Make sure you are using paper that meets the printer specifications.
Troubleshooting 204 Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: SELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge.
Troubleshooting 205 MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge. CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see.
Troubleshooting 206 Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Troubleshooting 207 What is CMYK color? Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
Troubleshooting 208 Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color menu. You can select any of the different color conversion tables for RGB or CMYK: Color conversion table RGB CMYK Settings • • • • • sRGB Display • • • • US CMYK Display–True Black sRGB Vivid Vivid Off Euro CMYK Vivid CMYK Off Note: The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations.
Troubleshooting 209 Color specification and object to be printed Color Correction setting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting Auto sRGB Vivid Manual Manual Color RGB Graphic Setting Auto sRGB Display Manual Manual Color RGB Image Setting Auto US CMYK or Euro CMYK Manual Manual Color CMYK Text Setting Auto US CMYK Manual Manual Color CMYK Graphic Setting Auto US CMYK Manual Manual Color CMYK Image Setting RGB—Graphic RGB—Image CMYK
Troubleshooting 210 CHECK THE ADDRESS ENTERED IN THE WEB BROWSER • Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is correct. TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.
Notices 211 Notices Product information Product name: Lexmark C925 Machine type: 5041 Model(s): 030 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 212 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices Univers 213 Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Notices 214 Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Notices 215 Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90° F) and 8% to 80% RH Shipping and storage temperature ‑40° to 43.3° C (110° F) Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Notices 216 Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage.
Notices 217 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
Notices 218 Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Notices 219 Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc.
Notices 220 Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.
Notices 221 Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.
Notices 222 LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID.
Notices 4 5 6 7 8 223 OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARK
Notices 224 9 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software 10 11 12 13 14 15 16 17 18 19 Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. TERM. This License Agreement is effective unless terminated or rejected.
Notices 225 2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC.