X65x Series User's Guide November 2012 Machine type(s): 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436 www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Finding information about the printer......................................................................................................9 Printer configurations.....................................................................................................................
Contents 3 Printing......................................................................................................85 Printing a document................................................................................................................................85 Printing on specialty media.....................................................................................................................85 Printing confidential and other held jobs................................................
Contents 4 Holding and forwarding faxes...............................................................................................................120 Scanning to an FTP address......................................................................122 Scanning to an FTP address...................................................................................................................122 Creating shortcuts............................................................................................
Contents 5 Understanding printer messages..............................................................223 List of status and error messages..........................................................................................................223 Maintaining the printer............................................................................242 Cleaning the exterior of the printer......................................................................................................
Contents 6 Notices.....................................................................................................284 Product information..............................................................................................................................284 Edition notice........................................................................................................................................284 Power consumption...................................................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Learning about the printer 9 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Learning about the printer 10 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 11 1 Automatic Document Feeder (ADF) 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 550-sheet tray (Tray 1) 6 550-sheet tray (Tray 2) 7 Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also.
Learning about the printer 12 Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • • • • • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. Send a fax using the printer control panel. Send a fax to multiple fax destinations at the same time. Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
Learning about the printer 13 Using the scanner glass The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass: • Place a document facedown on the scanner glass in the upper left corner. • Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.). • Copy books up to 25.3 mm (1 in.) thick.
Learning about the printer Item 4 14 Description Back In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default value of 1 appears if the entire number is deleted by pressing numerous times. to delete the right-most digit of a number entered In the Fax Destination List, press to delete an entire shortcut entry. Once an entire line is manually. You can also press causes the cursor to move up one line.
Learning about the printer Display item 1 Copy 15 Description Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. 2 E-mail Opens the E-mail menus 3 Menus Opens the menus. These menus are available only when the printer is in the Ready state. 4 FTP Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person. Once it is set up, it appears as a display item.
Learning about the printer 16 Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job.
Learning about the printer Button 17 Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected
Learning about the printer 18 Button Function Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen.
Learning about the printer 19 Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Menus > Settings > Copy Settings > Number of Copies Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen.
Additional printer setup 20 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 21 Accessing the system board to install internal options Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 22 3 Remove the system board cover. 4 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 23 Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 1 Notches 2 Ridges 24 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 2 1 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Additional printer setup 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors.
Additional printer setup 26 5 Replace the system board cover and close the system board door. 2 1 3 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This operation requires a flathead screwdriver.
Additional printer setup 27 3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
Additional printer setup 28 c Remove the printer hard disk by pulling it upward to unseat the standoffs. d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside.
Additional printer setup 29 4 Remove the metal cover from the ISP opening. 2 1 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Additional printer setup 30 6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Additional printer setup 31 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 32.
Additional printer setup 32 13 Replace the system board cover and close the system board door. 2 1 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver.
Additional printer setup 33 3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Additional printer setup 34 c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Additional printer setup 35 b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door.
Additional printer setup 36 Installing a fax card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.
Additional printer setup 38 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Replace the system board cover and close the system board door. 2 1 3 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 39 1 1 USB port 2 Ethernet port 2 Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Additional printer setup 40 3 Touch Reports. 4 Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Network Setup Page.
Additional printer setup In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK. In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. 3 Click Install, and then follow the instructions on the computer screen.
Additional printer setup 42 For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add any installed hardware options, and then click OK.
Additional printer setup 43 security information for your network, then see the documentation that came with the access point or contact your system support person. – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.
Additional printer setup 44 If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive.
Additional printer setup 45 1 2 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.
Additional printer setup 46 5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc. 6 From the Embedded Web Server, navigate to the location of the wireless settings information. Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field.
Additional printer setup In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.
Additional printer setup 48 For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system 2 Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK. All the necessary applications are installed on the computer. f Click Close when the installation is complete. 4 Add the printer. • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b Click +.
Additional printer setup 50 f From the second pop‑up menu, select Local AppleTalk Zone. g Select the device from the list, and then click Add. Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more information, contact your system support person.
Additional printer setup 51 3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties. • Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the printer, then update all of them with the new IP address. 4 Click the Ports tab. 5 Select the port from the list, and then click Configure Port.
Additional printer setup 52 After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer. a From the printer control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Save the modified settings, and then print a menu settings page. 2 Install the printer driver.
Additional printer setup 53 In Windows 7 or earlier 1 Click or click Start, and then click Run. 2 In the Start Search or Run dialog, type devmgmt.msc. 3 Press Enter or click OK. b Double‑click Ports (COM & LPT) to expand the list of available ports. c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
Additional printer setup Equipment • • • • The printer • • • • The printer 54 Benefits Receive both incoming voice messages and faxes. A telephone An answering machine Three telephone cords Send faxes using the computer or the printer.
Additional printer setup 55 If your telecommunications equipment uses a US‑style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way of the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Additional printer setup 56 Country/region • • • • • • • • • Saudi Arabia United Arab Emirates Egypt Bulgaria Czech Republic Belgium Australia South Africa • • • • • • • • Israel Hungary Poland Romania Russia Slovenia Spain Turkey Greece To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Additional printer setup 57 Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Additional printer setup 58 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack.
Additional printer setup 59 Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region.
Additional printer setup 60 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • An answering machine • Three telephone cords • A telephone wall jack 2 Connect one telephone cord into the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack.
Additional printer setup 61 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region.
Additional printer setup 3 Remove the protective plug from the EXT port 62 of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer.
Additional printer setup 63 Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup.
Loading paper and specialty media 64 Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Loading paper and specialty media 65 8 Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. 9 Touch to return to the home screen. Loading the standard or optional 250‑sheet or 550‑sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out.
Loading paper and specialty media 66 3 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 2 1 3 Notes: • Use the size indicators on the bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading paper and specialty media With an optional StapleSmart II Finisher ABC Without an optional StapleSmart II Finisher 67 ABC Single‑sided printing Single‑sided printing ABC ABC Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray.
Loading paper and specialty media 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded.
Loading paper and specialty media 69 3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Loading paper and specialty media 70 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single‑sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed.
Loading paper and specialty media Without an optional StapleSmart II Finisher 71 With an optional StapleSmart II Finisher ABC ABC Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray.
Loading paper and specialty media 72 Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. 2 Using the handle, pull the multipurpose feeder extender. 3 Slide the width guide to the far right. 4 Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading paper and specialty media 73 • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. 5 Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.
Loading paper and specialty media Notes: • • • • Do not exceed the maximum stack height by forcing paper under the stack height limiter. Do not load or close a tray while a job is printing. Load only one size and type of paper or specialty media at a time. Load envelopes with the flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media 75 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media 76 Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type ) Paper Type names describe the paper characteristics.
Loading paper and specialty media 6 Click Submit. 7 Click Custom Types. Custom Types appears, followed by your custom name. 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit.
Paper and specialty media guidelines 78 Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors when evaluating new paper stock.
Paper and specialty media guidelines 79 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers” on page 80.
Paper and specialty media guidelines 80 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Paper and specialty media guidelines 81 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com.
Paper and specialty media guidelines Paper size Dimensions Universal3,4 138 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) 82 250‑ or 550‑sheet trays (standard or optional) X Optional 2000‑sheet tray Multipurpose feeder Duplex unit X X X X X 148 x 182 mm (5.8 x 7.7 in.) up to 216 x 356 mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.
Paper and specialty media guidelines Paper type 83 250‑ or 550‑sheet trays (standard or optional) Optional 2000‑sheet tray X X Multipurpose feeder Duplex unit Paper • • • • • • • • • • Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough/Cotton Recycled Card stock Envelopes X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which prevents duplexing.
Paper and specialty media guidelines Paper type Finisher standard bin (250 or 550 sheets) 84 Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets) 5‑Bin Mailbox StapleSmart Finisher (500 sheets)1 (500 sheets2) Paper • • • • • • • • • • Plain Bond Colored Custom Letterhead Light Heavy Preprinted Rough/Cotton Recycled Card stock X Envelopes X X Labels 3 X X X X • Paper • Vinyl Transparencies 1 Supports 60‑90 g/m2 (16‑24 lb) paper weights.
Printing 85 Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 131 and “Storing paper” on page 80. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
Printing 86 • Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading the standard or optional 250‑sheet or 550‑sheet tray” on page 65 – “Loading the 2000‑sheet tray” on page 68 – “Loading the multipurpose feeder” on page 72 Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
Printing 87 – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guide to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Notes: • Paper, dual‑web paper, polyester, and vinyl labels are supported.
Printing 88 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer.
Printing 89 Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold. 4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name.
Printing 90 Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Printing 91 • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the other jobs are processed, you may need to view the held jobs list to print documents from the flash drive. 3 Touch the document you want to print. Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for example, .jpg). 4 Touch the arrows if you want to increase the number of printed copies. 5 Touch Print.
Printing 92 Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the print job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder.
Copying 93 Copying Scanner glass A ADF Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 94 4 Change the copy settings as needed. 5 Touch Copy It. Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It. 5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Copying 95 6 Touch the desired size of the transparencies, and then touch Continue. 7 Touch the arrows until Transparency appears. 8 Touch Transparency, and then touch Continue. 9 Touch Copy It. Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 96 Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 97 Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter‑ and legal‑size pages needs to be copied. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 98 4 From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy quality 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 99 5 Touch Off if you do not want your copies collated. 6 Touch Copy It. Placing separator sheets between copies 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy.
Copying 100 8 Touch Print Page Borders if you want a box drawn around each page of the copies. 9 Touch Done. 10 Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters.
Copying 101 Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 102 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job.
Copying 103 Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed. • If the size settings for “Copy from” and “Copy to” are different, the printer automatically adjusts the Scale setting to accommodate the difference.
Copying 104 Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).
Copying 105 Overlay This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word you pick will appear, faintly, in large print across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that overlay will be available.
E-mailing 106 E-mailing Scanner glass A ADF Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing Configuring the e‑mail settings 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill in the fields with the appropriate information. 6 Click Submit.
E-mailing 108 E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail.
E-mailing 109 Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e‑mail address.
E-mailing 110 • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer 7 Touch E-mail It. Note: If you selected Encrypted PDF, then enter your password twice.
E-mailing 111 E-mail File Name This option lets you customize the attachment file name. E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
E-mailing 112 • Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
Faxing 113 Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass A ADF Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Faxing 114 Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. 1 From your software program, click File > Print. 2 From the Print window, select your printer, and then click Properties. 3 Choose the Other Options tab, and then click Fax.
Faxing 115 Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number.
Faxing 116 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) 6 Touch Search. 7 Touch the name to add it to the “Fax to” list. 8 Repeat steps 4 through 7 to enter additional addresses. 9 Touch Fax It. Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax.
Faxing 117 Sending a fax at a scheduled time 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number using the numbers on the touch screen or keypad.
Faxing 118 5 Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job while Scanning… appears.
Faxing 119 • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color—Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination.
Faxing 120 Improving fax quality Question When should I use Text mode? Tip • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art. When should I use Text/Photo mode? • Use Text/Photo mode when faxing an original document that contains a mixture of text and graphics.
Faxing 121 Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup.
Scanning to an FTP address 122 Scanning to an FTP address Scanner glass A ADF Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address 123 Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It.
Scanning to an FTP address 124 6 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add. Creating an FTP shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch Save as Shortcut. 4 Enter a name for the shortcut. 5 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
Scanning to an FTP address 125 Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
Scanning to an FTP address 126 – Scan edge to edge—Select this box to scan edge to edge. – Sharpness—Click the arrow buttons to increase or decrease the sharpness. • Custom Job (Job Build)—Combines multiple scanning jobs into a single job • Transmission Log—Prints the transmission log or transmission error log • Scan Preview—Displays the first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears.
Scanning to a computer or flash drive 127 Scanning to a computer or flash drive Scanner glass A ADF Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or to a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Scanning to a computer or flash drive 128 A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Scanning to a computer or flash drive 129 Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • TIFF—Creates multiple files or a single file.
Scanning to a computer or flash drive 130 Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size.
Clearing jams 131 Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing.
Clearing jams 132 Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
Clearing jams 133 3 Push the release latch, and then open the front cover. 3 4 Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
Clearing jams 134 5 Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Clearing jams 230–239 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Pull down the bottom rear door. 4 Push the tab down. 5 Remove the jammed paper. 6 Close the bottom rear door. 7 Insert the standard tray. 8 Touch Continue.
Clearing jams 240–249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper, and then close the tray. 4 Touch Continue. 5 If the jam message persists, then pull out any optional trays. 6 Remove the jammed paper, and then insert the trays. 7 Touch Continue.
Clearing jams 137 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue.
Clearing jams 138 260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the printer.
Clearing jams 283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
Clearing jams 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it snaps into place.
Clearing jams 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290–294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the scanner cover, and then remove any jammed pages.
Clearing jams 142 5 Open the bottom ADF door, and then remove any jammed pages. 1 2 6 Close the bottom ADF door and scanner cover. 7 Touch Restart Job.
Understanding printer menus 143 Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen.
Understanding printer menus 144 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Understanding printer menus 145 Menu item Description Tray Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder 1 Notes: •
Understanding printer menus 146 Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Envelope Feeder Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the envelope size loaded in the envelope feeder Envelope Feeder Type Envelope Rough Enve
Understanding printer menus 147 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Rough Envelope Custom Type 1 Note: Plai
Understanding printer menus 148 Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Off 1 (Least) 2 3 4 5 6 (Most) Enables or disables the envelope conditioner Notes: • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Understanding printer menus 149 Menu item Description Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Vinyl Labels Texture Smooth Normal Rough Specifies the relative texture of the vinyl labels loaded in a specific tray Bond Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Env
Understanding printer menus 150 Menu item Description Heavy Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Rough Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Custom Texture Smooth Normal Rough Specifies the relative texture of the custom paper loaded in a specific tray Note: Normal is the factory default setting. Note: Rough is the factory default setting.
Understanding printer menus 151 Menu item Description Bond Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Envelope Weight Light Normal Heavy Specifies the relative weight of the envelopes loaded in a specific tray Rough Envelope Weight Light Normal Heavy Specifies the relative weight of the rough envelopes loaded in a specific tray Letterhead Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Preprinted W
Understanding printer menus 152 Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Recycled Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Vinyl Labels Loading Duplex Off Determines whether 2‑sid
Understanding printer menus 153 Menu item Description Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Understanding printer menus 154 Custom Scan Sizes menu Menu item Description Custom Scan Size Scan Size Name Width 3–14.17 inches (76–360 mm) Height 3–14.17 inches (76–360 mm) Orientation Landscape Portrait 2 scans per side Off On ADF Pick Roller Force User Default 30% 40% 50% 60% 70% 80% Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width.
Understanding printer menus 155 Menu item Description Portrait Width 3–14 inches 76–360 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 216 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments.
Understanding printer menus 156 Menu Item Description Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins.
Understanding printer menus 157 Menu item Description Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers.
Understanding printer menus 158 Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Asset Report Prints a report containing asset information including the printer serial number and model name.
Understanding printer menus 159 Menu item Description NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 160 Menu item Description Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink For descriptions and settings of the network setup menus, see the following: Net Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink • • • • • • • • “Network Reports menu” on page 161 “Network Card menu” on page 161 “TCP/IP menu” on page 162 “IPv6 menu” on page 163 “Wireless menu” on page 163 “AppleTalk menu
Understanding printer menus 161 Menu item Description Device‑Initiated E‑mail None Use Device SMTP Credentials Specifies server information Notes: User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User • The message boxes have a limitation of 512 characters. • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Understanding printer menus 162 Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10. Banner Page Off On Allows the printer to print a banner page Note: Off is the factory default setting.
Understanding printer menus 163 Menu item Description AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Enable HTTP Server Yes No Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Understanding printer menus 164 Menu item Description Network Mode Infrastructure Ad hoc Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an access point. • Ad hoc is the factory default setting. Ad hoc mode configures the printer for wireless networking directly between it and a computer. Compatibility 802.11n 802.11b/g 802.
Understanding printer menus 165 Menu item Description Activate Yes No Activates NetWare support View Login Name Lets you view the assigned NetWare login name Note: No is the factory default setting. Note: This can be changed only from the Embedded Web Server. Print Mode Lets you view the assigned NetWare print mode Note: This can be changed only from the Embedded Web Server.
Understanding printer menus 166 Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS SmartSwitch setting is On.
Understanding printer menus 167 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 168 Menu item Description NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 169 Menu item Description Honor Init On Off Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port. Many personal computers activate the Init signal each time the computer is turned on.
Understanding printer menus 170 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On.
Understanding printer menus 171 Menu item Description Serial Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XON/XOFF/DTRDSR Selects the hardware and software handshaking settings for the serial port Robust XON On Off Notes: • • • • DTR is the factory default setting. DTR/DSR is a hardware handshaking setting. XON/XOFF is a software handshaking setting. XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings.
Understanding printer menus 172 Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–50. 3 attempts is the factory default setting.
Understanding printer menus 173 Menu item Description Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • If the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for those print jobs does not change to the new default value.
Understanding printer menus 174 Menu item Description Automatic Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Notes: • This menu item appears only if a formatted, non-defective printer hard disk is installed. • Single pass is the default setting.
Understanding printer menus 175 Menu item Description Delete Log Delete now Do not delete Specifies whether audit logs are deleted Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log Specifies whether and how the audit logs are created Note: Delete Now is the factory default setting. Note: Factory default settings enable the security audit log.
Understanding printer menus 176 Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Eco‑Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Note: All languages may not be available for all printers.
Understanding printer menus 177 Menu item Description Quiet Mode Off On Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little noise as possible. Run Initial setup Yes No Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No.
Understanding printer menus 178 Menu item Description Scan to PC Port Range Specifies a valid port range for printers behind a port blocking firewall. The valid ports are specified by two sets of numbers separated by a semicolon. Note: 9751:12000 is the factory default setting.
Understanding printer menus 179 Menu item Description Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Additional buttons can be added to the Home screen, and default buttons can be removed. Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Formats the printer date Time Format 12 hour A.M./P.M.
Understanding printer menus 180 Menu item Description Output Lighting Standard Bin LED Normal/Standby Mode Bright Dim Off Sets the amount of light from the standard bin or an optional output bin Notes: • In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim.
Understanding printer menus 181 Menu item Description Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server. Alarms Alarm Control Cartridge Alarm Staple Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps.
Understanding printer menus 182 Menu item Description Timeouts Print Timeout Disabled 1–255 Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL or PPDS emulation.
Understanding printer menus 183 Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Understanding printer menus 184 Menu item Description Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Sets two or four sheets of an original document together on the same page Print Page Borders On Off Specifies whether a border is printed around the edge of the page at the margins Collate On Off Keeps the pages of a print job stacked in sequence when making multiple copies of the job Staple On Off Enables stapling Original Size Letter Legal Executive Folio Stat
Understanding printer menus 185 Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Places a sheet of paper between pages, copies, or jobs based on the value selected Separator Source Tray Manual Feeder Envelope Feeder Specifies a paper source Darkness 1–9 Specifies the level of darkness for the copy job Output Bin Standard Bin Bin Specifies which output bin receives the copy after it is printed Number of Copies Specifies the number of copies for the co
Understanding printer menus 186 Menu item Description Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the top right of the page Header/Footer Bottom left Bottom left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom left of the page
Understanding printer menus 187 Menu item Description Header/Footer Bottom right Bottom right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom right of the page Overlay Off Confidential Copy Draft Urgent Custom Specifies overlay text that is printed on each page of the copy job Custom Overlay Specifies custom overlay text Allow priority copies On Off Allows interruption of
Understanding printer menus 188 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during copies, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast used for the copy job Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Sh
Understanding printer menus 189 General Fax Settings Menu item Description Fax Cover Page Fax Cover Page Off by default On by default Never Use Always Use Include To field On Off Include From field On Off From Include Message field On Off Message Include Logo On Off Include Footer Footer Configures the fax cover page Station Name Specifies the name of the fax within the printer Station Number Specifies a number associated with the fax Station ID Station Name Station Number Specifies how t
Understanding printer menus 190 Menu item Description Cancel Faxes Allow Don't Allow Specifies whether the printer may cancel fax jobs Caller ID FSK DTMF Specifies type of caller ID being used Fax number masking Off From left From right Specifies the direction from which digits are masked in an outgoing fax number Digits to mask 0–58 Specifies the number of digits to mask in an outgoing fax number Note: If Cancel Faxes is not enabled, it will not appear as an option.
Understanding printer menus 191 Menu item Description Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Understanding printer menus 192 Menu item Description Dial Mode Tone Pulse Specifies the dialing sound, either as a tone or a pulse.
Understanding printer menus 193 Menu item Description Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a fax Scan edge to edge On Off Specifies if the original document is scanned edge-to‑edge prior to faxing Sharpness 0–5 Adjusts the amount of sharpness on a fax Enable Color Fax Scans On by default Never use Always use Off by default Enables color faxing Auto Convert Color Faxes to Mono Faxes On Off Converts all outgoing faxes to black and white Note: 0 is the factory default
Understanding printer menus 194 Menu item Description Max Speed 2400 4800 9600 14400 33600 Specifies the maximum speed in baud at which faxes are received Fax Forwarding Forward Print Print and Forward Enables forwarding of received faxes to another recipient Forward to Fax E‑mail FTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF) Block No Name Fax O
Understanding printer menus 195 Menu item Description Auto Print Logs On Off Enables automatic printing of fax logs Log Paper Source Tray Manual Feeder Selects the source of the paper used for printing logs Logs Display Remote Station Name Dialed Number Specifies whether printed logs display the dialed number or the station name returned Enable Job Log On Off Enables access to the Fax Job log Enable Call Log On Off Enables access to the Fax Call log Log Output Bin Standard Bin Bin Spe
Understanding printer menus 196 Menu item Description Double Ring On Off Answers calls with a double‑ring pattern Triple Ring On Off Note: On is the factory default setting. Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Understanding printer menus 197 Menu item Description Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files.
Understanding printer menus 198 Menu item Description E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail back to the creator of the e-mail E‑mail Server Setup Max e‑mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E‑mail Server Setup Size Error Message Sends a message when an e-mail is greater than the configured size limit E‑mail Server Setup Limit destinations Sends an e-mail only when the address contains the do
Understanding printer menus 199 Menu item Description Color Gray Color Specifies whether a job prints in grayscale or color Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 200 Menu item Description JPEG Quality Best for content 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Understanding printer menus 201 Menu item Description Allow Save as Shortcut On Off Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Understanding printer menus 202 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Content Text/Photo Photograph Text Specifies the type of content that will be scanned to FTP Note: PDF (.pdf) is the factory default setting. Note: 1.5 is the factory default setting. Notes: • Text/Photo is the factory default setting.
Understanding printer menus 203 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting.
Understanding printer menus 204 Menu item Description Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Log Paper Source Tray Manual Feeder Manual Env MP Feeder Specifies a paper source for FTP logs Log Output Bin Standard Bin Bin Specifies an output bin for the FTP log FTP bit Depth 8 bit 1 bit Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when Color is set to Off Base File Name Lets you enter a
Understanding printer menus 205 Menu item Description Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a scanned image Scan edge to edge On Off Specifies whether the original document is scanned edge-to-edge Sharpness 0–5 Adjusts the amount of sharpness on a scanned image
Understanding printer menus 206 Menu item Description Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 207 Menu item Description Photo JPEG Quality 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • JPEG Quality Best for content 5–90 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Understanding printer menus 208 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow D
Understanding printer menus 209 Menu item Description Sides (Duplex) On Off Enables duplex printing (two-sided printing) Staple On Off Enables stapling Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Note: Off is the factory default setting. Notes: • Long Edge is the factory default setting.
Understanding printer menus 210 Menu item Description Separator Source Tray Manual Feeder Envelope Feeder Specifies a paper source Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting. Print Settings Setup menu Menu item Description Printer Language PCL Emulation PS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs.
Understanding printer menus 211 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Understanding printer menus 212 Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets.
Understanding printer menus 213 Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
Understanding printer menus 214 Menu item Description N‑up Border None Solid Prints a border around each page image when using N‑up (pages‑sides) Staple Job Off On Specifies whether print jobs are stapled Offset Pages Off Between Jobs Between Copies Stacks copies or print jobs into staggered sets in an output bin Note: None is the factory default setting. Notes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting.
Understanding printer menus 215 Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Understanding printer menus 216 Menu item Description Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Note: Delete Now is the default setting.
Understanding printer menus 217 Menu item Description Annotations Do Not Print Print Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting.
Understanding printer menus 218 Menu item Description Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Notes: • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown.
Understanding printer menus 219 Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3
Understanding printer menus 220 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Sets the default font for HTML documents Intl Courier Notes: Intl Univers • The Times font will be used in HTML documents that do not specify a Joanna MT font.
Understanding printer menus 221 Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding printer menus 222 Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD.
Understanding printer messages 223 Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change to is a tray or feeder, and is a paper size or type. You can change the current paper source for the remainder of the print job.
Understanding printer messages 224 If the error occurs again: 1 2 3 4 Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers. Close finisher side door Close the side door on the finisher. Connect bps The fax is connected.
Understanding printer messages 225 Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator.
Understanding printer messages Insert Tray Insert the specified tray into the printer. Install bin Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install envelope feeder Try one or more of the following: • Install the envelope feeder: 1 Turn the printer off.
Understanding printer messages 227 Job stored for delayed transmission The scanning completed for a delayed send fax job. Wait for the message to clear. Line busy A fax number is dialed, but the fax line is busy. Wait for the message to clear. Load with is a tray or feeder, and is a paper type or size. Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing.
Understanding printer messages 228 Network indicates that the printer is using the standard network port built into the printer system board. Network indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server. No analog phone line connected to modem, fax is disabled. The printer is not detecting an analog phone line, so the fax is disabled. Connect the printer to an analog phone line.
Understanding printer messages Reattach bin – Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 2 3 4 5 6 Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins. Reattach the bins. Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: 1 2 3 4 Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins.
Understanding printer messages 230 Receiving page The printer receives page of the fax job, where is the number of the page received. Wait for the message to clear. Remove packaging material, check Remove any remaining packaging material from the specified location. Remove paper from Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue.
Understanding printer messages 231 Replace wiper Replace the fuser wiper, or try one or more of the following: • Touch Continue to clear the message and continue printing. • Touch Ignore to clear the message, but at the next power-on, the message appears again. Restore Held Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored.
Understanding printer messages 232 Some held jobs were not restored Touch Continue to delete the specified job. Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job. Deleting held job(s). Not all resources needed for the job are available. Some held jobs are deleted to free system memory.
Understanding printer messages 233 34 Short paper Try one or more of the following: • • • • Load the appropriate paper or other specialty media in the proper tray. Touch Continue to clear the message and print the job using a different paper tray. Check tray length and width guides and make sure the paper is properly loaded in the tray. Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size and type.
Understanding printer messages 234 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. • Install additional printer memory. 42.
Understanding printer messages 235 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card.
Understanding printer messages 55 Unsupported option in slot is a slot on the printer system board. Try one or more of the following: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 56 Parallel port disabled is the number of the parallel port.
Understanding printer messages 237 56 USB port disabled is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs.
Understanding printer messages 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible envelope feeder Try one or more of the following: • Remove the envelope feeder.
Understanding printer messages 239 63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Format the printer hard disk. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
Understanding printer messages 240 Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears the message. • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.
Understanding printer messages 241 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Maintaining the printer 242 Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin.
Maintaining the printer 243 4 Wipe the white underside of the scanner cover until it is clean and dry. 5 Open the bottom ADF door. 1 2 6 Wipe the ADF scanner glass under the ADF door. 7 Close the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location.
Maintaining the printer 244 To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c d e f Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit. Touch Copy Quick Test and compare the new copy to the original. Repeat the flatbed alignment steps until the position on the page of the Quick Test copy closely matches the original.
Maintaining the printer 245 Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.
Maintaining the printer 246 Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Maintaining the printer 247 Part name Lexmark Return Program Cartridge Regular cartridge High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P Not applicable Extra High Yield Return Program Print Cartridge for Label Applications X654X04P Not applicable For Latin America Print cartridge X651A21L X651A11L High Yield Print Cartridge X651H21L X651H11L Extra High Yield Print C
Maintaining the printer 248 Part name Part number T1 fuser 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) T2 fuser 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering an ADF maintenance kit The ADF maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller. See the following table for the maintenance kit part number for your specific printer.
Maintaining the printer 249 Part name Part number ADF pick assembly 3017345 ADF separator roll 3017348 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Part number Staple Cartridges–3 pack 25A0013 Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle.
Maintaining the printer 250 Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Administrative support 251 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Administrative support 252 To set up e‑mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click E‑mail Alert Setup. 4 Select the items for notification, and type in the e‑mail addresses. 5 Click Submit. Note: See your system support person to set up the e‑mail server.
Administrative support 253 Adjusting Power Saver Available settings range from 1–240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Administrative support 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch .
Troubleshooting 255 Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 256 Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software.
Troubleshooting 257 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Troubleshooting 258 Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu.
Troubleshooting 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.
Troubleshooting 260 Poor copy quality These are some examples of poor copy quality: • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Dark print Skewed lines Smudges Streaks Unexpected characters White lines in print These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages.
Troubleshooting 261 PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. TEXT IS LIGHT OR DISAPPEARING • • • • On the Copy screen, touch the Text icon. Decrease the background removal setting. Increase the contrast setting. Decrease the shadow detail setting.
Troubleshooting 262 • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions.
Troubleshooting 263 CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Troubleshooting 264 Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack.
Troubleshooting 265 TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. CHECK FOR JAMS Clear any jams, and then make sure that Ready appears. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax.
Troubleshooting 266 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Troubleshooting 267 4 Click Analog Fax Setup. 5 In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 6 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off.
Troubleshooting 268 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray.
Troubleshooting 269 MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup documentation that came with the envelope feeder, or visit http://support.lexmark.com to view the envelope feeder instruction sheet.
Troubleshooting 270 Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Troubleshooting 271 8 Touch Submit. 9 Touch . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper in the tray.
Troubleshooting 272 Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: CHECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting Incorrect margins ABCD ABCD ABCD These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu.
Troubleshooting Print irregularities These are possible solutions. Try one or more of the following: THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu.
Troubleshooting Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.). Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.). Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in.) Skewed print These are possible solutions.
Troubleshooting Solid black or white streaks These are possible solutions. Try one or more of the following: MAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. CHECK THE PAPER TYPE • Try a different type of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
Troubleshooting THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. CHECK THE PAPER Avoid textured paper with rough finishes. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu.
Troubleshooting 279 THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. CHECK THE PAPER Avoid textured paper with rough finishes. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu.
Troubleshooting Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge.
Troubleshooting 281 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Troubleshooting 282 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu.
Troubleshooting Live chat 283 You can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275.
Notices 284 Notices Product information Product name: Lexmark X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Machine type: 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 285 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Notices 286 All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
Notices 287 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Mercury statement This product contains mercury in the lamp (<5mg Hg).
Notices 288 Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
Notices 289 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity.
Notices 290 The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Notices 291 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
Notices 292 machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications.
Notices 293 This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Notices 294 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 295 (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Notices 296 Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc.
Notices 297 Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
Notices 298 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 299 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 300 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 301 Index Numerics 1565 Emulation error, load emulation option 241 2000‑sheet tray loading 68 200–282.yy paper jam 239 250‑sheet tray (standard or optional) loading 65 283 Staple jam 239 290‑294.yy scanner jam 239 293 Replace all originals if restarting job 239 293.
Index printing from Windows 89 Confidential Print menu 172 configuration information wireless network 42 configurations printer 10 Configure MP menu 147 configuring port settings 50 configuring the e‑mail settings 107 Connect bps 224 connecting fax using RJ11 adapter 54 connecting the printer to answering machine 60 computer modem 61 telephone 59 telephone wall jack in Germany 57 conserving supplies 245 contacting customer support 282 control panel, printer 13 copy quality adjusting 98 improving 105 cop
Index Fax Mode (Fax Server Setup) menu 196 Fax partition inoperative. Contact system administrator. 225 fax quality, improving 120 fax screen advanced options 119 options 118, 119 Fax server 'To Format' not set up. Contact system administrator.
Index linking trays 75 Load with 227 Load manual feeder with 227 Load staples 227 loading 2000‑sheet tray 68 250‑sheet tray (standard or optional) 65 550‑sheet tray (standard or optional) 65 card stock 72 envelopes 72, 74 letterhead in 2000‑sheet tray 68 letterhead in multipurpose feeder 72 letterhead in trays 65 multipurpose feeder 72 transparencies 72 M maintenance kit ordering 247 memory card installing 23 troubleshooting 269 Memory full, cannot print faxes 227 menu settings page printing
Index setting type 64 storing 80 unacceptable 79 Universal Paper Size 154 Universal size setting 64 paper characteristics 78 paper feed troubleshooting message remains after jam is cleared 270 paper jams avoiding 131 Paper Loading menu 152 Paper Size/Type menu 144 paper sizes supported by the printer 81 Paper Texture menu 148 paper type custom 76 paper types duplex support 82 supported by finisher 83 supported by printer 82 where to load 82 Paper Weight menu 150 paper weights supported by finisher 83 Paral
Index 58 Too many trays attached 238 59 Incompatible envelope feeder 238 59 Incompatible output bin 238 59 Incompatible tray 238 61 Remove defective disk 238 62 Disk full 238 63 Unformatted disk 239 80 Routine maintenance needed 239 840.01 Scanner Disabled 240 841‑846 Scanner Service Error 240 88 Cartridge low 239 88.yy Cartridge nearly low 239 88.
Index Remove paper from 230 Remove paper from all bins 230 Remove paper from bin 230 Remove paper from standard output bin 230 Repeat print jobs 88 printing from Macintosh computer 89 printing from Windows 89 Replace all originals if restarting job.
Index poor copy quality 260 poor scanned image quality 262 scanner unit does not close 259 troubleshooting, display display is blank 255 display shows only diamonds 255 troubleshooting, fax blocking junk faxes 117 caller ID is not shown 263 can receive but not send faxes 266 can send but not receive faxes 265 cannot send or receive a fax 264 received fax has poor print quality 266 troubleshooting, paper feed message remains after jam is cleared 270 troubleshooting, print error reading USB drive 255 held jo
