X925 User's Guide November 2012 Machine type(s): 7541 Model(s): 032, 036, 096 www.lexmark.
Contents 2 Contents Safety information.....................................................................................15 Learning about the printer.........................................................................17 Finding information about the printer....................................................................................................17 Selecting a location for the printer..........................................................................................................
Contents 3 Attaching cables......................................................................................................................................60 Verifying printer setup............................................................................................................................61 Printing a menu settings page ..........................................................................................................................61 Printing a network setup page............
Contents 4 Configuring a custom name..............................................................................................................................89 Paper and specialty media guidelines.........................................................90 Paper guidelines......................................................................................................................................90 Paper characteristics..........................................................................
Contents 5 Making a quick copy .......................................................................................................................................105 Copying using the ADF ....................................................................................................................................105 Copying using the scanner glass .....................................................................................................................106 Copying film photos .........
Contents 6 Creating an e-mail shortcut using the Embedded Web Server.......................................................................117 Creating an e-mail shortcut using the touch screen .......................................................................................117 E-mailing a document............................................................................................................................118 Sending an e-mail using the touch screen ...................................
Contents 7 Sending a fax using shortcuts .........................................................................................................................130 Sending a fax using the address book.............................................................................................................130 Customizing fax settings........................................................................................................................131 Changing the fax resolution...................
Contents 8 Advanced Options...........................................................................................................................................141 Scanning to a computer or flash drive......................................................142 Scanning to a computer........................................................................................................................142 Scanning to a flash drive.........................................................................
Contents 9 Standard USB menu........................................................................................................................................165 Parallel [x] menu.............................................................................................................................................167 Serial [x] menu ................................................................................................................................................
Contents 10 Ordering a waste toner bottle ........................................................................................................................240 Ordering ADF replacement parts....................................................................................................................241 Replacing Supplies.................................................................................................................................241 Replacing an imaging unit.................
Contents 11 Change [paper source] to [custom type name] ..............................................................................................263 Change [paper source] to [custom type name] load [orientation]................................................................. 264 Change [paper source] to [custom string] ......................................................................................................264 Change [paper source] to [custom string] load [orientation] .................
Contents 12 53 Unformatted flash detected ......................................................................................................................270 54 Serial option [x] error.................................................................................................................................270 54 Standard network software error ..............................................................................................................271 54 Network [x] software error.........
Contents 13 Unexpected page breaks occur.......................................................................................................................279 Solving copy problems..........................................................................................................................279 Copier does not respond ................................................................................................................................279 Scanner unit does not close................
Contents 14 Print irregularities ...........................................................................................................................................295 Print is too dark ..............................................................................................................................................296 Print is too light...............................................................................................................................................
Safety information 15 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Safety information 16 CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer 17 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at http://support.lexmark.com.
Learning about the printer 18 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Voice support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 19 5 4 3 1 2 1 348 mm (13.7 in.) 2 609.6 mm (24 in.) 3 100 mm (3.94 in.) 4 100 mm (3.94 in.) 5 285 mm (11.22 in.) Printer configurations Basic model Notes: • The printer stand is a cabinet that can be converted into a caster base. • If used with a printer stand, then the printer supports only one optional 550-sheet tray. • If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.
Learning about the printer 20 1 2 3 8 7 4 6 5 1 Automatic Document Feeder (ADF) 2 ADF input tray 3 ADF exit bin 4 Multipurpose feeder 5 Standard 150‑sheet tray (Tray 1) 6 Standard 250‑sheet tray (Tray 2) 7 Standard exit bin 8 Printer control panel Configured model CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability.
Learning about the printer 21 11 9 10 9 Optional 550‑sheet trays 10 Caster base (converted from a printer stand) 11 Printer stand Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • • • • • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. Send a fax using the printer control panel. Send a fax to multiple fax destinations at the same time.
Learning about the printer 22 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents, including duplex pages. Use the scanner glass for single pages or book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Using the ADF • • • • • • Load documents into the ADF faceup, as indicated by the ADF paper icon.
Learning about the printer 23 • Scan or copy documents up to 296.9 x 431.8 mm (11.69 x 17 in.). • Copy books up to 25.4 mm (1 in.) thick. Understanding the printer control panel 1 2 3 1 @!. 2 ABC 3 DEF 4 5 6 MNO 7 GHI PQRS 8 TUV * 0 7 Item 9 WXYZ # 6 5 Description 1 Display 2 Indicator light 3 JKL 4 Sleep Shows the status of the printer, and allows printer setup and operation • • • • Off—The printer is off.
Learning about the printer Item 7 Description Home Lets you navigate back to the home screen 24
Understanding the home screen 25 Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Understanding the home screen 26 Other buttons that may appear on the home screen: Touch To Search held jobs Search on any of the following items: • • • • • Release Held Fax User name for held or confidential print jobs Job names for held jobs, excluding confidential print jobs Profile names Bookmark container or print job names USB container or print job names for supported file types Access the list of held faxes.
Understanding the home screen 27 Sample touch screen Submit Touch To Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen.
Understanding the home screen 28 Touch To Tips Open a context-sensitive Help dialog on the touch screen. Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and lets you return to the previous screen without saving changes. Reset Reset values on the screen. Radio button Select or clear an item. Features Feature Description Menu trail line: A menu trail line is located at the top of each menu screen.
Understanding the home screen 29 Feature Description Warning If an error condition occurs, then this icon appears.
Setting up and using the home screen applications 30 Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase.
Setting up and using the home screen applications 31 Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configuration. 2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
Setting up and using the home screen applications 32 Activating the home screen applications Your printer comes with preinstalled home screen applications. To use these applications, activate and set up these applications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 30. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
Setting up and using the home screen applications 33 3 Specify the destinations, and then customize the settings. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description The application lets you customize your touch‑screen settings and store those preferences in a flash drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer.
Setting up and using the home screen applications 34 3 Select the Enabled check box, and then customize the settings. 4 Click Apply. To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet.
Additional printer setup 35 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 36 Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver.
Additional printer setup 37 1 3 1 Memory card connector 2 Firmware and flash memory card connectors 3 ISP connector 2 4 Reattach the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 3 On the system board, open the memory card connector latches. 4 Align the notches on the memory card to the ridges on the connector.
Additional printer setup 39 5 Push the memory card straight into the connector until it clicks into place. 1 2 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Additional printer setup 40 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional LexmarkTM Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver.
Additional printer setup 41 3 Remove the two screws. 4 Unpack the ISP kit. 1 4 3 1 ISP solution 2 Screws for the ISP solution 3 Screws for the plastic bracket 4 Plastic bracket 2 5 Use the provided screws to attach the plastic bracket to the ISP solution.
Additional printer setup 6 Use the provided screw to attach the ISP solution to the system board cage.
Additional printer setup 7 Connect the ISP solution interface cable into the receptacle of the system board. 8 Firmly connect the ISP solution to the system board cage using two screws.
Additional printer setup 44 Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 45 Removing a printer hard disk The printer hard disk is preinstalled in this device. Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessing the system board” on page 36.
Additional printer setup 46 4 Remove the printer hard disk. 5 Reattach the system board cover. Installing optional trays Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 47 Installing a printer stand and optional tray Note: If used with a printer stand, then the printer supports only one optional 550‑sheet tray. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Additional printer setup 3 Attach the thumbscrews on top of the printer stand. 4 Align the optional tray to the printer stand, then lower the printer to the tray.
Additional printer setup 5 Lock the standard and optional trays together using the brackets that came with the optional tray. a Open the standard 250- and optional 550‑sheet tray. b Remove the screw from the 250‑sheet tray. c Place a bracket over the screw hole and secure it with the screw. d Close the trays.
Additional printer setup 6 Lock the optional 550‑sheet tray to the printer stand. a Open the optional 550‑sheet tray and remove the screw. b Open the printer stand. c Place a bracket over the screw hole and secure it with the screw. d Close the optional tray and printer stand.
Additional printer setup 51 7 Plug in the electrical connections between trays. 8 Attach brackets to the back of the printer, optional tray, and printer stand. 1 1 Bracket to lock optional tray to printer 2 Bracket to lock optional tray to printer stand 2 a Insert brackets on the slots located at the back of the optional tray and printer stand.
Additional printer setup b Secure the brackets with screws. c Insert brackets on the slots located at the back of the printer and optional tray. d Secure the brackets with screws.
Additional printer setup 53 9 Insert the bases on the slots at the sides of the printer stand and secure them with screws. 10 Turn the printer back on. 11 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 62. Installing 550‑sheet trays Notes: • The printer supports a maximum of three optional 550‑sheet trays.
Additional printer setup 54 1 Unpack the optional tray and the printer stand, and then remove all packing material. 1 2 4 3 1 Optional 550-sheet tray 2 Printer stand 3 Brackets and screws 4 Thumbscrews 2 Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 3 Convert the printer stand into a caster base.
Additional printer setup b Lift the upper portion of the printer stand, leaving the base. 4 Attach the thumbscrews on the caster base.
Additional printer setup 5 Align the trays to the caster base, then lower the printer to the trays. 6 Lock the standard and optional trays together using the brackets that came with the optional tray. a Open the standard 250- and optional 550‑sheet tray.
Additional printer setup b Remove the screw from the 250‑sheet tray. c Place a bracket over the screw hole and secure it with the screw. d Close the trays. 7 Lock the optional 550‑sheet trays together using the screws that came with the trays. a Remove the upper optional 550-sheet tray drawer. Leave the lower optional trays open.
Additional printer setup 58 b Reach into the lower optional tray and insert a screw, pushing it upward to the optional tray above it. 1 8 Plug in the electrical connections between trays. 9 Attach brackets to the back of the printer and optional trays. a Insert brackets on the slots located at the back of the optional trays. b Secure the brackets with screws.
Additional printer setup c Insert brackets on the slots located at the back of the printer and optional tray. d Secure the brackets with screws. 10 Insert the bases on the slots at the sides of the caster base and secure them with screws. 11 Turn the printer back on. 12 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 62.
Additional printer setup 60 Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 61 Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
Additional printer setup 62 If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK. In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK. In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive.
Additional printer setup 63 5 Do either of the following: • Click Update Now ‑ Ask Printer. • Under Configuration Options, manually add any installed hardware options. 6 Click Apply. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add any installed hardware options, and then click OK.
Additional printer setup 64 • 802.1X user name and password • Certificates – No security If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name.
Additional printer setup 2 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system 3 Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup 66 Installing the printer on a wireless network (Macintosh) Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer 1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 1 2 2 Locate the printer MAC address.
Additional printer setup 67 5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc. 6 From the Embedded Web Server, navigate to the location of the wireless settings information. Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field.
Additional printer setup In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.
Additional printer setup 69 For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system 2 Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK. All the necessary applications are installed on the computer. f Click Close when the installation is complete. 4 Add the printer. • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b Click +.
Additional printer setup 71 f From the second pop‑up menu, select Local AppleTalk Zone. g Select the device from the list, and then click Add. Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more information, contact your system support person.
Additional printer setup 72 3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties. • Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the printer, then update all of them with the new IP address. 4 Click the Ports tab. 5 Select the port from the list, and then click Configure Port.
Additional printer setup 73 After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer. a From the printer control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Save the modified settings, and then print a menu settings page. 2 Install the printer driver.
Additional printer setup In Windows 7 or earlier 1 Click or click Start, and then click Run. 2 In the Start Search or Run dialog, type devmgmt.msc. 3 Press Enter or click OK. b Double‑click Ports (COM & LPT) to expand the list of available ports. c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
Minimizing your printer's environmental impact 75 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 76 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 252. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 96.
Minimizing your printer's environmental impact 77 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Settings > Quiet Mode > select a setting > Submit. Choose To Off Use factory default settings.
Minimizing your printer's environmental impact 78 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser.
Minimizing your printer's environmental impact 79 Setting the standard exit bin light To save energy, you can dim or turn off the output lighting for the standard exit bin. Available settings are Off, Dim, and Bright. The factory default setting for Normal/Standby Mode is Bright. When Eco‑Mode is set to Energy or Energy/Paper, then the light setting is Dim. When in Sleep Mode, then the light is off. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser.
Minimizing your printer's environmental impact 80 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept. Recycling Lexmark packaging Lexmark continually strives to minimize packaging.
Loading paper and specialty media 81 Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
Loading paper and specialty media Loading the standard or optional 550‑sheet tray The printer has a standard 150‑sheet (Tray 1) and 250‑sheet tray (Tray 2), and it may have one or more optional 550‑sheet trays. All 550‑sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out.
Loading paper and specialty media 83 2 Make sure to release the width guide lock at the rear of the tray. Squeeze and then slide the width guide to the correct position for the paper size you are loading. 2 1 3 Note: Always use the width guide lock at the rear of the tray to prevent the margins from being knocked out of adjustment. 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading. 4 Flex the sheets back and forth to loosen them.
Loading paper and specialty media 84 Notes: • If the paper is longer than A4, then load it in short‑edge orientation. • If the paper is shorter than A4, then load it in long‑edge orientation. • Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage. Long‑edge orientation Short‑edge orientation 6 Adjust both the width and length guides to lightly touch the edge of the paper stack.
Loading paper and specialty media 85 8 Lock the width guide. 9 Insert the tray. 10 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.
Loading paper and specialty media 86 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray.
Loading paper and specialty media 87 3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 4 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Notes: • • • • • Load A3‑, A6‑, 11x17, JIS B4‑, Statement‑ and legal‑size media in short‑edge orientation.
Loading paper and specialty media Long‑edge orientation 88 Short‑edge orientation Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
Loading paper and specialty media 89 Change one of the following tray settings: • Paper Type Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name. • Paper Size Load a different paper size to automatically change the Paper Size setting for a tray.
Paper and specialty media guidelines 90 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them: Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m2 (16–47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m2 (16–36‑lb) grain long paper.
Paper and specialty media guidelines 91 Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise p
Paper and specialty media guidelines 92 Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Paper and specialty media guidelines 93 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size.
Paper and specialty media guidelines Paper size and dimension 150‑ sheet tray 94 250‑ sheet tray 520‑ sheet tray 2 2 11x17 MP Feeder Manual Paper Manual Envelope 3 3 X Duplex ADF Scanner glass 279 x 432 mm (11 x 17 in.) Oficio (México) X X X 3 3 X 4 4 X X X 3 3 X 1 1 X X X 3 3 X 2 2 Universal X 64‑297 mm x 148‑4 32 mm (2.52‑11.69 x 5.83‑ 17.01 in.) X X 3 3 X 4 4 7 3/4 Envelope (Monarch) X X X 3 X X X X 9 Envelope 98 x 226 mm (3.875 x 8.9 in.
Paper and specialty media guidelines 95 Paper size and dimension 150‑ sheet tray 250‑ sheet tray 520‑ sheet tray Other Envelope X X X MP Feeder 3 Manual Paper Manual Envelope X Duplex ADF Scanner glass X X X 86 x 165 mm to 216 x 356 mm (3.375 x 6.50 in . to 8.5 x 14 in.) 1 Paper size is supported if set to metric. 2 Paper size is supported if set to US. 3 Source supports size without size sensing. 4 Source supports size with size sensing.
Printing 96 Printing Printing a document Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Printing 97 3 Adjust the toner darkness setting. 4 Click Submit. Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel.
Printing 98 Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. 2 From the printer control panel, touch Print from USB, and then select the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print.
Printing 99 Printing on specialty media Tips on using letterhead • • • • Use letterhead designed specifically for laser/LED printers. Print samples on the letterhead being considered for use before buying large quantities. Before loading letterhead, flex the sheets to prevent them from sticking together. Page orientation is important when printing on letterhead. Source Print side Paper orientation Standard and optional trays (simplex printing) Preprinted letterhead design is placed faceup.
Printing 100 Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton.
Printing 101 • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non‑oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality.
Printing 102 Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing 103 Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting. • Max Speed—Prints in color unless Black Only is selected in the driver.
Printing Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Copying 105 Copying ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 106 Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 4 Touch Finish the Job to return to the home screen. Copying film photos 1 Place a photo facedown on the upper left corner of the scanner glass.
Copying 107 4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 108 Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2). Example 1: Copying on mixed paper sizes 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 109 Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying. To reduce or enlarge a copy: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 110 • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. 7 Touch > Copy It. Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated By default, Collate is set to On.
Copying 111 Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Copy Size must be set to 100%. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 112 Placing information on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Copying 113 Canceling a copy job while pages are being printed 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen. Understanding the copy screens and options Copy from This option opens a screen where you can enter the paper size of the original document. • Touch a paper size that matches the original document.
Copying 114 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Copying 115 Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • ADF Skew Fix—Use to correct slight skew in the scanned image. • Advanced Duplex—Use to specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Note: Some Advanced Duplex options are available only on select printers.
E-mailing 116 E-mailing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing 117 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Fill in the fields with the appropriate information. 4 Click Submit.
E-mailing 118 E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
E-mailing 119 4 Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done. Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
E-mailing 120 • JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer. 5 Touch E‑mail It. Note: If you selected Secure PDF, you will be prompted to enter your password twice.
E-mailing 121 Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document. Choose content type from Text, Text/Photo, Photo, or Graphics.
E-mailing 122 Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation— Specifies the orientation of the original document, and then changes Sides and Binding to match the orientation.
Faxing 123 Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions.
Faxing 124 Choosing a fax connection Notes: • The printer is an analog device that works best when directly connected to the telephone wall outlet. Other devices(such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. • If you want a digital connection such as ISDN, DSL, or ADSL, then a third-party device (such as a DSL filter) is required. Contact your DSL provider for a DSL filter.
Faxing 125 Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the DSL filter. Note: Your DSL filter may look different than the one in the illustration. 3 Connect the DSL filter cable to an active telephone wall jack.
Faxing 126 Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Faxing 127 For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack. Note: Your telephone adapter may look different than the one shown.
Faxing 128 3 In the Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: 1 Type the printer IP address in the address field of your Web browser.
Faxing 129 Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Faxing 130 5 Select the appropriate paper size and page orientation. 6 If you want to include a cover page with the fax, then select Include cover page with fax, and enter the appropriate information. 7 Click OK. Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD.
Faxing 131 Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Faxing 132 4 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. 5 Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser.
Faxing 133 Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel. 3 Touch Delete Selected Jobs. The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Faxing 134 Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. • Sides (Duplex)—Use to specify if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the fax.
Faxing 135 Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Faxing 4 From the “Forward to” menu, select one of the following: • Fax • E‑mail • FTP • LDSS • eSF 5 In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. 6 Click Submit.
Scanning to an FTP address 137 Scanning to an FTP address ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address 138 5 Enter the appropriate information. 6 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add. Creating an FTP shortcut using the touch screen 1 From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done 2 Verify that the shortcut name and number are correct, and then touch OK.
Scanning to an FTP address 139 Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides.
Scanning to an FTP address 140 Color This option enables or disables color for the scanned image. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Darkness This option adjusts how light or dark your files will turn out in relation to the original document.
Scanning to an FTP address 141 Scan Preview This option displays the first page of the original document before it is scanned completely. When the first page is scanned, the scanning is paused and a preview image appears. Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • ADF Skew Fix—Use to correct slight skew in the scanned image.
Scanning to a computer or flash drive 142 Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Scanning to a computer or flash drive 143 c Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. d After entering the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list. 8 Return to the computer to view the file. The output file is saved in the location or launched in the program you specified.
Scanning to a computer or flash drive 144 c Follow the instructions on your computer screen to define the type of document being scanned and what kind of output you want to create. d Select any of the following: • Show MFP Instructions—View or print the instructions. • Create Shortcut—Save this group of settings to use again. e Click Finish. A dialog box appears with your scan profile information and the status of the received images.
Scanning to a computer or flash drive • • • • • • 145 Inkjet—Use when the original document was printed using an inkjet printer. Photo/Film—Use when the original document is a photo from film. Magazine—Use when the original document is from a magazine. Newspaper—Use when the original document is from a newspaper. Press—Use when the original document was printed using a printing press. Other—Use when the original document was printed using an alternate or unknown printer.
Understanding printer menus 146 Understanding printer menus Menus list Supplies Paper Menu Reports Network/Ports Replace Supply Cyan Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics Active NIC Magenta Cartridge Configure MP Network Setup Page Standard USB Yellow Cartridge Substitute Size Network [x] Setup Page Black Cartridge Paper Weight Shortcut List Parallel [x] Serial [x] Cyan Imaging Unit Paper Loading Fax Job Log SMTP Setup Magenta Imaging Unit Cu
Understanding printer menus 147 Supplies menu Menu item Description Replace Supply Separator Pick Assembly and Roller Waste Toner Bottle Lets you reset the supply counter for the separator pick assembly and roller Cyan Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Shows the status of the cyan toner cartridge Magenta Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Shows the status of the magenta toner cartr
Understanding printer menus 148 Menu item Description Black Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Shows the status of the black toner cartridge Cyan Imaging Unit Early Warning Low Replace Missing OK Shows the status of the cyan imaging unit Magenta Imaging Unit Early Warning Low Replace Missing OK Shows the status of the magenta imaging unit Yellow Imaging Unit Early Warning Low Replace Missing OK Shows the status of the yellow imaging unit
Understanding printer menus 149 Menu item Description Fuser Early Warning Low Replace Missing OK Shows the status of the fuser Transfer Module Early Warning Low Replace Missing OK Shows the status of the transfer module Maintenance Kit OK Replace Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory d
Understanding printer menus 150 Paper Size/Type menu Menu item Description Tray [x] Size (LEF) Letter Legal JIS B4 A3 11 x 17 Universal (LEF) A4 Specifies the paper size loaded in each tray Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded in each tray Notes: • Letter is the US factory default setting.
Understanding printer menus 151 Menu item Description MP Feeder Size Letter Legal Executive JIS B4 A3 11 x 17 Oficio (México) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper R
Understanding printer menus 152 Menu item Description Manual Paper Size Letter Legal Executive JIS B4 A3 11 x 17 Oficio (México) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper loaded manually Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded manually Manual Envelope Size 10 Envelope DL En
Understanding printer menus 153 Menu item Description Manual Envelope Type Envelope Rough Envelope Custom Type [x] Specifies the type of envelope loaded manually Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting.
Understanding printer menus 154 Menu item Description Transparency Weight Normal Heavy Light Specifies the relative weight of the transparencies loaded Recycled Weight Normal Heavy Light Specifies the relative weight of the recycled paper loaded Glossy Weight Normal Heavy Light Specifies the relative weight of the glossy paper loaded Heavy Glossy Weight Heavy Specifies the relative weight of the glossy paper loaded Labels Weight Normal Heavy Light Specifies the relative weight of the labels loa
Understanding printer menus 155 Menu item Description Colored Weight Normal Heavy Light Specifies the relative weight of the colored paper loaded Light Weight Light Specifies the relative weight of the paper loaded Heavy Weight Heavy Specifies the relative weight of the paper loaded Rough/Cotton Weight Normal Heavy Light Specifies the relative weight of the cotton paper loaded Custom [x] Weight Normal Heavy Light Specifies the relative weight of the custom paper loaded Note: Normal is the fact
Understanding printer menus 156 Menu item Description Vinyl Labels Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Vinyl Labels as the paper type Bond Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Bond as the paper type Letterhead Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Letterhead as the paper type Preprinted Loading Off Duplex Determines whether 2‑si
Understanding printer menus 157 Custom Types menu Menu item Description Custom Type [x] Paper Card Stock Transparency Glossy Rough/Cotton Labels Vinyl Labels Envelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined Custom Name created from the Embedded Web Server or from MarkVisionTM Professional Recycled Paper Card Stock Transparency Glossy Rough/Cotton Labels Vinyl Labels Envelope Specifies a paper type when the Recycled setting is selected i
Understanding printer menus 158 Universal Setup menu Menu item Description Units of Measure Inches Millimeters Identifies the unit of measure Portrait Width 3–48 inches 76–1219 mm Sets the portrait width Note: Inches is the US factory default setting. Millimeters is the international factory default setting. Notes: • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 296.9 mm is the international factory default setting.
Understanding printer menus 159 Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only in network printers or printers connected to print servers.
Understanding printer menus 160 Network/Ports menu Active NIC menu Menu item Description Active NIC Auto [list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this menu; all inactive ports are omitted.
Understanding printer menus 161 Menu item Description Network Buffer Auto 3KB to [maximum size allowed] Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Understanding printer menus 162 Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup
Understanding printer menus 163 Menu item Description IP Address Lets you view or change the current TCP/IP address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Understanding printer menus 164 Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6 Note: This menu is available only for network models or printers attached to print servers.
Understanding printer menus 165 Menu item Description Compatibility 802.11b/g/n 802.11n 802.11b/g Specifies the wireless standard for the wireless network Choose Network [list of available networks] Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method that a wireless network uses Note: The 802.11b/g/n is the factory default setting.
Understanding printer menus 166 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On.
Understanding printer menus 167 Menu item Description ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA Gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Understanding printer menus 168 Menu item Description Parallel Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel buffer size setting can be changed in 1‑KB increments.
Understanding printer menus 169 Menu item Description Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Notes: • Auto is the factory default setting.
Understanding printer menus 170 Menu item Description NPA Mode Auto On Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then processes it appropriately. • When set to On, the printer performs NPA processing. If the data is not in NPA format, it is rejected as bad data.
Understanding printer menus 171 Menu item Description Robust XON Off On Determines whether the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF.
Understanding printer menus 172 Menu item Description SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send an e‑mail Note: 30 seconds is the factory default setting. Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the printer Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting.
Understanding printer menus 173 Menu item Description Edit Building Blocks Edits the Internal Accounts, NTLM, various Setups, Password, and PIN Edit Security Templates Adds or edits a Security Template Edit Access Controls Controls access to printer menus, firmware updates, held jobs, and other access points Miscellaneous Security Settings menu Menu item Description Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limits the number and t
Understanding printer menus 174 Menu item Description LDAP Certificate Verification Demand Try Allow Never Allows the user to request a server certificate Notes: • “Demand” means a server certificate is requested. If a bad certificate is provided or if no certificate is provided, the session is terminated immediately. “Demand” is the factory default setting. • “Try” means a server certificate is requested. If no certificate is provided, the session proceeds normally.
Understanding printer menus 175 Menu item Description Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs for printing at a later time Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Understanding printer menus 176 Menu item Description Automatic Method Single pass Multiple pass Marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time. • Highly confidential information should be wiped using only the Multiple pass method.
Understanding printer menus Menu item 177 Description Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log.
Understanding printer menus 178 Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication Off On Lets you change the authentication setting to on or off Note: Off is the factory default setting.
Understanding printer menus 179 Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power, and of paper and specialty media.
Understanding printer menus 180 Menu item Description Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese Custom Key [x] Specifies a language for the printer control panel virtual keyboard Paper Sizes US Metric Specifies the default paper measurements Notes: • Initial setting is determined by your cou
Understanding printer menus 181 Menu item Description Displayed Information Left side Right side Custom Text [x] [x] Toner [x] Imaging Unit Fuser Transfer Module Specifies what is displayed on the upper left and right corners of the home screen For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name For the [x] Toner, [x] Imaging Unit, Fuser, and Transfer
Understanding printer menus 182 Menu item Description Displayed Information Waste Toner Bottle Paper Jam Load Paper Service Errors Specifies what is displayed for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Available options for each button are: Display No Yes Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. • Default is the factory default setting for Message to Display.
Understanding printer menus 183 Menu item Description One Page Copy Off On Sets copying from the scanner glass to only one page at a time Audio Feedback Button Feedback On Off Sets the audio volume for the buttons Volume 1–10 Note: Off is the factory default setting. Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume.
Understanding printer menus 184 Menu item Description Alarms Alarm Control Cartridge Alarm Sets an alarm to sound when the printer requires operator intervention Available options for each alarm type are: Single Continuous Off Notes: • Single is the factory default setting. Single sounds three quick beeps. • Continuous repeats three beeps every 10 seconds. • Off means no alarm will sound.
Understanding printer menus 185 Menu item Description Timeouts Wait Timeout Disabled 15–65535 sec Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL emulation print jobs.
Understanding printer menus 186 Menu item Description Press Sleep Button Sleep Hibernate Do Nothing Determines how the printer responds when pressing the Sleep button in Idle state Notes: • Sleep is the factory default setting for Press Sleep Button. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep Mode, then the touch screen appears off and the Sleep button turns amber in color.
Understanding printer menus 187 Copy Settings menu Menu item Description Content Type Text/Photo Photo Text Graphics Specifies the content of the original document Content Source Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Black and White Laser Specifies how the original document was produced Color On Off Specifies whether or not copies are printed in color Allow color copies On Off Lets you enable or disable color in copying Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided
Understanding printer menus 188 Menu item Description Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Allows copying two or four sheets of a document on one page Print Page Borders Off On Specifies whether or not a border is printed on the page Collate On [1,2,1,2,1,2] Off [1,1,1,2,2,2] Keeps the pages of a print job stacked in sequence when printing multiple copies Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 189 Menu item Description Separator Sheets Off Between Copies Between Jobs Between Pages Places a sheet of paper between pages, copies, or jobs Separator Sheet Source Tray [x] Manual Feeder Specifies the separator sheet source Darkness 1–9 Specifies the level of darkness for the copy job Number of Copies 1–999 Specifies the number of copies for the copy job Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first
Understanding printer menus 190 Menu item Description Allow Save as Shortcut On Off Lets you save custom copy settings as shortcuts Background Removal ‑4 to 4 Adjusts the amount of background visible on a copy Auto Center Off On Lets you automatically center the content on the page Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the output Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default
Understanding printer menus 191 Menu item Description Sharpness 1–5 Adjusts the amount of sharpness of a copy Temperature ‑4 to 4 Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer output than the default, while “warm” values generate a redder output than the default. Sample Copy Off On Creates a sample copy of the original document Note: 3 is the factory default setting. Note: Off is the factory default setting.
Understanding printer menus 192 Menu item Description Caller ID On Off Alternate Specifies type of caller ID being used Fax number masking Off From left From right Specifies the direction from where digits are masked in an outgoing fax number Digits to mask 0–58 Specifies the number of digits to mask in an outgoing fax number Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to field On Off Include from field Off On From Include Message field Off On Message In
Understanding printer menus 193 Menu item Description Original Size Mixed Sizes Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how text and graphics are oriented on a page Note: Mixed Sizes is the US factory default setting.
Understanding printer menus 194 Menu item Description Darkness 1–9 Lightens or darkens the output Dial Prefix Lets you enter a dialing prefix, such as 99. A numeric entry field is provided.
Understanding printer menus 195 Menu item Description Background Removal ‑4 to 4 Adjusts the amount of background visible on a scanned image Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the scanned image Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop, and how much to increase or decrease the dropout Contrast Best for content 0–5 Spec
Understanding printer menus 196 Menu item Description Enable Color Fax Scans Off by default On by default Never use Always use Enables color faxing Note: “Off by default” is the factory default setting. Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white Faxes Note: On is the factory default setting.
Understanding printer menus 197 Menu item Description Max Speed 33600 2400 4800 9600 14400 Specifies the maximum speed in baud at which faxes are received Fax Forwarding Print Print and Forward Forward Enables forwarding of received faxes to another recipient Forward to Fax E‑mail FTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FTP, LDSS, or eSF) Block No Name Fax O
Understanding printer menus 198 Menu item Description Auto Print Logs On Off Enables automatic printing of fax logs Log Paper Source Tray [x] Manual Feeder Specifies the source of the paper used for printing logs Logs Display Remote Fax Name or Remote Station Name Dialed Number Specifies whether printed logs display the dialed number or the station name returned Enable Job Log On Off Enables access to the Fax Job log Enable Call Log On Off Enables access to the Fax Call log Note: Logs print af
Understanding printer menus 199 Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item Description To Format Lets you enter the information using the virtual keyboard on the printer touch screen Reply Address Subject Message SMTP Setup Specifies SMTP setup information Primary SMTP Gateway Specifies SMTP server port information Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps) TIFF (.
Understanding printer menus 200 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) JIS B4 JIS B5 Book Original Auto Size Sense Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting.
Understanding printer menus 201 Menu item Description E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail back to the sender E‑mail Server Setup Max E‑mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E‑mail Server Setup Size error message Sends a message when an e-mail is larger than the configured size limit E‑mail Server Setup Limit destinations Specifies a domain name, such as a company domain name, and then limi
Understanding printer menus 202 Menu item Description Content Source Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Black/White Laser Specifies how the original document is produced Color On Off Specifies whether or not copies are printed in color Resolution 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi 75 dpi Specifies the resolution of the scan in dots per inch Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image No
Understanding printer menus 203 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • A4 is the international factory default setting.
Understanding printer menus 204 Menu item Description E‑mail images sent as Attachment Web Link Specifies how the images will be sent Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Note: Attachment is the factory default setting.
Understanding printer menus 205 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies the contrast of the output Mirror Image Off On Creates a mirror image of the original document Negative Image Off On Creates a negative image of the original document Shadow D
Understanding printer menus 206 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.
Understanding printer menus 207 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • A4 is the international factory default setting.
Understanding printer menus 208 Menu item Description Photo Default 5–90 Sets the quality of a photo image in relation to file size and the quality of the image Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Note: 50 is the factory default setting.
Understanding printer menus 209 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image Off On Creates a mirror image of the original document Negative Image Off On Creates a negative image of the original document Shadow D
Understanding printer menus 210 Flash Drive menu Scan Settings Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the file to be sent through FTP PDF Version 1.2–1.
Understanding printer menus 211 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on a page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Understanding printer menus 212 Menu item Description Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: • On is the factory default setting. • This menu applies to all scan functions.
Understanding printer menus 213 Menu item Description Negative Image Off On Creates a negative image of the original document Shadow Detail ‑4 to 4 Adjusts the amount of shadow detail visible on a scanned image ADF Skew Fix Off On Specifies whether or not to fix slight skew on the scanned image Scan edge to edge Off On Specifies whether the original document is scanned edge-to-edge Sharpness 1–5 Adjusts the amount of sharpness on a scanned image Temperature ‑4 to 4 Enables the user to specify
Understanding printer menus 214 Paper Saver Orientation Specifies the orientation of a multiple‑page document Auto Note: Auto is the factory default setting.
Understanding printer menus 215 Print Settings Setup menu Menu item Description Printer Language PS Emulation PCL Emulation Sets the default printer language Notes: • PS Emulation is the factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. Job Waiting Off On Specifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings.
Understanding printer menus 216 Menu item Description Download Target RAM Flash Disk Sets the storage location for downloads Notes: • RAM is the factory default setting. Storing downloads in RAM is temporary. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • This menu appears only when a flash and/or disk option is installed.
Understanding printer menus 217 Menu item Description Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Determines how the printer responds when the frequency threshold expires Disk Near Full Level 1–99 Off Specifies the maximum size of the log file before the printer executes the Disk Near Full Action Disk Near Full Action None E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post &
Understanding printer menus 218 Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2-sided printing from the software program. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop-up menus.
Understanding printer menus 219 Menu item Description Separator Source Tray [x] Manual Feeder Specifies the paper source for separator sheets Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Specifies that multiple‑page images be printed on one side of a sheet of paper Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple‑page images Note: Tray 1 (standard tray) is the factory default setting.
Understanding printer menus 220 Menu item Description Print Resolution 1200 Image Q Specifies the printed output resolution Toner Darkness 1–5 Lightens or darkens the printed output Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, a setting of 5 increases toner density and darkness to all print jobs. • If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Understanding printer menus 221 Menu item Description Color Balance Cyan ‑5 to 5 Magenta ‑5 to 5 Yellow ‑5 to 5 Black ‑5 to 5 Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Note: 0 is the factory default setting.
Understanding printer menus 222 Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replacement Provides the capability to assign specific CMYK values to named spot colors Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes: • US CMYK is the
Understanding printer menus 223 Menu item Description Format Flash Yes No Formats the flash memory Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. • Flash memory refers to the memory added by installing a flash memory option card in the printer. • A flash memory option card must be installed in the printer and operating properly for this menu item to be available.
Understanding printer menus 224 Menu item Description Annotations Do Not Print Print Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error Off On Prints a page containing the PostScript error Lock PS Startup Mode Off On Enables users to disable the SysStart file Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Note: Off is the factory default setting.
Understanding printer menus 225 Menu item Description Font Name Courier 10 Identifies a specific font and the option where it is stored Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Note: Courier 10 is the factory default setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Notes: • 10U PC‑8 is the US factory default setting.
Understanding printer menus 226 Menu item Description PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4‑size paper Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters.
Understanding printer menus 227 HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Description Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS Ne
Understanding printer menus 228 Menu item Description Margin Size 8–255 mm Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Print Do Not Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding printer menus 229 Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents
Securing the memory before moving the printer 230 Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below. • Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Securing the memory before moving the printer 231 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. 1 Turn off the printer. 2 Hold down and 6 MNO while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Securing the memory before moving the printer 232 Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed.
Maintaining the printer 233 Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint‑free cloth with water.
Maintaining the printer 3 Scanner glass 4 ADF glass 234 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print quality issues and false 28x paper jam messages. 1 Turn the printer off. 2 Slightly dampen a soft, lint-free cloth with water. 3 Open the ADF cover. 1 4 Remove the pick roller assembly. 1 2 5 Wipe the surface of both pick rollers.
Maintaining the printer 235 6 Reinsert the pick roller assembly. 1 2 7 Wipe the entire surface under the ADF cover, including the two small white rollers. 8 Close the ADF cover. Cleaning the printhead lenses 1 Open the front door.
Maintaining the printer 236 2 Turn the toner lock lever to the right and pull the toner cartridge out. 1 2 3 Remove the imaging unit: a Open the internal cover. b Push the imaging unit lock lever up and pull out the imaging unit.
Maintaining the printer 237 4 Locate the LED wipe at the end of the imaging unit. Make sure it is in the correct position. 5 Reinstall the imaging unit. When inserted into the printer, the LED wipe will rub across the row of LEDs, thus cleaning the printhead lenses. a Insert the imaging unit into the printer until it clicks into place.
Maintaining the printer 238 b Using both hands, push the sides of the internal cover firmly until the cover clicks into place. 2 2 1 6 Insert the toner cartridge into the printer and then turn the toner lock lever to the left. 2 1 7 Repeat step 2–6 to for all imaging units. 8 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 239 • Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer.
Maintaining the printer 240 Recommended toner cartridges and part numbers Part name Part number Black high‑yield toner cartridge X925H2KG Cyan high‑yield toner cartridge X925H2CG Magenta high‑yield toner cartridge X925H2MG Yellow high‑yield toner cartridge X925H2YG Ordering imaging units When 84.xx [Color] imaging unit low, or 84.xx [Color] imaging unit nearly low appears, order a replacement imaging unit. When 84.
Maintaining the printer 241 Part name Part number Waste toner bottle C925X76G Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the ADF. Part name Part number ADF separator roll 40X6328 ADF pick roll 40X6327 Replacing Supplies Replacing an imaging unit 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes.
Maintaining the printer 242 3 Push the imaging unit lock lever up and pull out the imaging unit with the toner cartridge attached to it. 1 4 Unpack the replacement imaging unit. 5 Peel off the black protective sheet and the toner sealing tape. 1 2 6 Insert the imaging unit into the printer until it clicks it into place. 7 Using both hands, push the sides of the internal cover firmly until the cover clicks into place.
Maintaining the printer 243 8 Unpack the toner cartridge, and then shake it to redistribute the toner. 9 Peel off the toner sealing tape. 10 Insert the toner cartridge and turn the lock lever to the left. 2 1 11 Close the front door.
Maintaining the printer 244 Replacing a toner cartridge 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. 2 Turn the toner lock lever to the right and pull the toner cartridge out. 1 2 3 Unpack the toner cartridge, and then shake it to redistribute the toner.
Maintaining the printer 245 4 Peel off the toner sealing tape. 5 Insert the new cartridge into the printer and then turn the toner lock lever to the left. 2 1 6 Close the front door.
Maintaining the printer Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Open the internal cover. 4 Pull out the used waste toner bottle. 5 Unpack the new waste toner bottle.
Maintaining the printer 247 6 Insert the new waste toner bottle into the printer. 7 Using both hands, push the sides of the internal cover firmly until it clicks into place. 2 2 1 8 Close the front door. 9 From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 248 • Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Administrative support 249 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Administrative support 250 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status.
Administrative support 251 Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in RAM are deleted.
Clearing jams 252 Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available.
Clearing jams 253 1 7 2 6 4 3 5 Area 1 Jam numbers What to do 280‑289 2 200‑201 3 250 1 2 3 4 5 Remove all paper from the ADF. Flex and stack the paper. Reload the ADF. Adjust the paper guide. Touch Continue, jam cleared. Open the side cover, and then remove any jams. 1 2 3 4 5 Remove all media from the multipurpose feeder. Flex and stack the media. Reload the multipurpose feeder. Adjust the paper guide. Touch Continue, jam cleared.
Clearing jams 254 200 paper jam 1 Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jammed paper up and out to remove it from the paper path. Notes: • Make sure all paper fragments are removed. • If the page is in the fuser, the fuser nip release lever should be lowered and should be switched to envelope mode.
Clearing jams 201 paper jam 1 Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Determine where the jam is located, and then remove it: a If the paper is visible under the fuser, then grasp it on each side and pull it out. b If the paper is not visible, then you will need to remove the fuser unit. Warning—Potential Damage: Do not touch the center of the fuser unit.
Clearing jams 256 • If the paper is in the fuser, then the fuser nip release lever should be lowered and should be switched to envelope mode. • After removing the jammed paper, return the lever to the proper position. 3 Align the fuser unit using the handles on each side, and then place it back into the printer. 3 Close the side door. 4 Touch Continue, jam cleared. 203 paper jam 1 Grasp any jammed paper visible in the standard exit bin, and then gently pull it out.
Clearing jams 230 paper jam 1 Open the side door. 2 Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Close the cover on the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared. 231–239 paper jams 1 Open the side door.
Clearing jams 3 Close the cover of the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared. 24x paper jam Paper jam in Tray 1 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed.
Clearing jams 2 Open Tray 1, and then pull the jammed pages straight up and out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Touch Continue, jam cleared. Paper jam in one of the optional trays 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed.
Clearing jams 2 Open the specified tray, and then pull the jammed pages out. Note: Make sure all paper fragments are removed. 3 Close the tray. 4 Touch Continue, jam cleared.
Clearing jams 261 250 paper jam 1 Remove any jammed pages from the multipurpose feeder. 2 Load paper into the multipurpose feeder. 3 Touch Continue, jam cleared. 280–289 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover.
Clearing jams 3 Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the ADF cover. 5 Reload original documents back into the ADF, straighten the stack, and then adjust the paper guide. 6 From the printer control panel, touch Continue, jam cleared. 290–292 paper jams 290 paper jam Close the ADF cover. 291 paper jam Close the scanner glass cover. 292 paper jam Try one of more of the following: • Close the ADF cover.
Troubleshooting 263 Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 264 Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Troubleshooting 265 Close front or side door Close the front or side door of the printer. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message. Note: Formatting deletes all the files stored on the printer hard disk. Disk near full. Securely clearing disk space.
Troubleshooting 266 Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default paper source. • Cancel the print job.
Troubleshooting 267 Load Manual Feeder with [custom string] Try one or more of the following: • • • • Load the specified paper in the manual feeder. Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. Touch Automatically select paper to use the paper loaded in the tray. Cancel the print job. Load Manual Feeder with [paper size] Try one or more of the following: • • • • Load the specified paper in the manual feeder.
Troubleshooting 268 Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Supply needed to complete job A supply needed to complete the job is missing. Touch Cancel to clear the message. Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. Unsupported disk An unsupported disk has been inserted.
Troubleshooting 269 34 Incorrect paper size, open [src] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print. • • • • Touch Continue to clear the message and print using a different tray. Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
Troubleshooting 270 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message. 38 Memory full Try one or more of the following: • Touch Cancel job to clear the message. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and continue printing.
Troubleshooting 271 • Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Network [x] software error Try one or more of the following: • Touch Continue to continue printing.
Troubleshooting 272 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled.
Troubleshooting 273 3 Remove the excess disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays.
Troubleshooting 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Touch Continue to clear the message and continue printing. 80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1 Replace the fuser, following the instruction sheet that came with the replacement part.
Troubleshooting 275 84 Defective [color] imaging unit The specified imaging unit is either missing or not functioning properly. Try one or more of the following: • Remove the specified imaging unit, and then reinstall it. • Remove the specified imaging unit , and then install a new one. 84.xx [color] imaging unit nearly low 1 Order a replacement imaging unit. 2 When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the replacement part.
Troubleshooting 3 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. 4 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. 88.2x Replace [color] cartridge The specified toner cartridge is empty. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue printing.
Troubleshooting 277 CHECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. CHECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your computer through a USB port, then make sure you are running a supported operating system and using a compatible printer software.
Troubleshooting 278 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Print job takes longer than expected Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Troubleshooting 279 USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu. Large jobs do not collate These are possible solutions.
Troubleshooting CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.
Troubleshooting 281 MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY Check the quality of the original document. PLACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS When patterns (moiré) appear in the output: • On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.
Troubleshooting 282 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 283 THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 233.
Troubleshooting 284 Cannot scan from a computer These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail.
Troubleshooting 285 Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack.
Troubleshooting 286 TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. CHECK FOR JAMS Clear any jams, and then make sure that Ready appears. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax.
Troubleshooting 287 REPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Troubleshooting 288 3 In the Max Speed box, click one of the following: 2400 4800 9600 14400 33600 4 Click Submit. Solving home screen applications problems An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser.
Troubleshooting 289 Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off using the power switch. 2 Unplug the power cord from the wall outlet, and then from the printer. 3 Check the connection between the option and the printer.
Troubleshooting 290 MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Troubleshooting 291 Memory card Make sure the memory card is securely connected to the printer system board. USB/parallel interface card does not operate correctly CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions.
Troubleshooting 292 Jammed pages are not reprinted TURN ON JAM RECOVERY 1 From the home screen, navigate to: > Settings > General Settings > Print Recovery 2 Touch the arrows next to Jam Recovery until On or Auto appears. 3 Touch Submit. Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement.
Troubleshooting 293 Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo). Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties.
Troubleshooting 294 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 295 Paper curl Try one or more of the following: CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Troubleshooting 296 MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module. For more information, see the instruction sheet that came with the replacement part. MAKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 297 MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. Print is too light Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu.
Troubleshooting 298 3 Reinsert the toner cartridge. Note: If print quality does not improve, replace the print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact customer support. MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge.
Troubleshooting 299 Cause Solution The transfer module is defective. Replace the transfer module if the defects occur every: • 38 mm (1.50 in.) An imaging unit is defective. Replace the imaging unit if the defects occur every: • 41.0 mm (1.61 in.) • 75.0 mm (2.95 in.) If marks occur down the page repeatedly in all colors: The fuser is defective. Replace the fuser if the defects occur every: • 141 mm (5.55 in.
Troubleshooting 300 If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the length and width guides in the tray to the correct positions for the paper size loaded. • Make sure the guides are not too far from the paper stack. • Make sure the guides are not pressing too lightly against the paper stack.
Troubleshooting 301 Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: SELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge.
Troubleshooting 302 MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge. CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see.
Troubleshooting 303 Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Troubleshooting 304 What is CMYK color? Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
Troubleshooting 305 Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color menu. You can select any of the different color conversion tables for RGB or CMYK: Color conversion table RGB CMYK Settings • • • • • sRGB Display • • • • US CMYK Display–True Black sRGB Vivid Vivid Off Euro CMYK Vivid CMYK Off Note: The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations.
Troubleshooting 306 Color specification and object to be printed Color Correction setting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting Auto sRGB Vivid Manual Manual Color RGB Graphic Setting Auto sRGB Display Manual Manual Color RGB Image Setting Auto US CMYK or Euro CMYK Manual Manual Color CMYK Text Setting Auto US CMYK Manual Manual Color CMYK Graphic Setting Auto US CMYK Manual Manual Color CMYK Image Setting RGB—Graphic RGB—Image CMYK
Troubleshooting 307 CHECK THE ADDRESS ENTERED IN THE WEB BROWSER • Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is correct. TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.
Notices 308 Notices Product information Product name: Lexmark X925, XS925 Machine type: 7541 Model(s): 032, 036, 096 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 309 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption and ScanBack are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices 310 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 39 dBA Values are subject to change. See www.lexmark.com for current values.
Notices 311 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2°C (60 to 90°F) and 8% to 80% RH Shipping and storage temperature -40°C to 43.3°C (110° Fahrenheit) Laser notice The printer is certified in the U.S.
Notices 312 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Notices 313 Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments. This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notices 314 connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
Notices 315 to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
Notices 316 Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Notices 317 Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Notices 318 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices Malti 319 Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc.
Notices 320 Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original purchase.
Notices 321 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 322 A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY.
Notices 323 c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark 6 7 8 9 10 11 12 13 14 15 International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this License Agreement. d Freeware.
Notices 324 16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. 17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this License Agreement electronically.
Notices 325 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security (TLS) implemented in the product or service. The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Index 326 Index Numerics 1565 Emulation error, load emulation option 268 200 paper jam 254 201 paper jam 255 203 paper jam 256 230 paper jam 257 231–239 paper jams 257 24x paper jam 258 250 paper jam 261 280–289 paper jam 261 290–292 paper jams 262 30.xx Missing [color] cartridge and/or [color] imaging unit 268 31.xx Missing or Defective [color] cartridge 268 32.
Index canceling a print job from a computer 104 from the printer control panel 103 canceling an e-mail 120 cannot open Embedded Web Server 306 card stock loading in multipurpose feeder 86 tips 101 Change [paper source] to [custom string] 264 Change [paper source] to [custom string] load [orientation] 264 Change [paper source] to [custom type name] 263 Change [paper source] to [custom type name] load [orientation] 264 Change [paper source] to [paper size] [paper type] 264 Change [paper source] to [paper siz
Index documents, printing from Macintosh 96 from Windows 96 duplexing 108 E Eco‑Mode setting 76 Edit Security Setups menu 172 Embedded Web Server accessing 30, 249 administrator settings 249 checking printer status 249 checking supplies 239 creating a fax destination shortcut 128 creating an FTP shortcut 137 creating e‑mail shortcuts 117 functions 249 initial fax setup 123 networking settings 249 problem accessing 306 setting up e‑mail alerts 250 using 249 Embedded Web Server Administrator's Guide where t
Index finding more information about the printer 17 finding printer IP address 30 Finishing menu 218 firmware card installing 39 flash drive printing from 97 Flash Drive menu 210 flash drives supported file types 98 flash memory card installing 39 troubleshooting 290 font sample list printing 102 Forms and Favorites setting up 32 forwarding faxes 135 FTP scanning using address book 139 FTP address creating shortcuts using the touch screen 138 FTP screen advanced options 141 options 139, 140, 141 FTP Settin
Index loading the standard tray 82 loading transparencies in multipurpose feeder 86 M making copies using paper from selected tray 107 max speed using 103 max yield using 103 memory types installed on printer 230 memory card installing 37 troubleshooting 291 menu settings page printing 61 menus Active NIC 160 AppleTalk 165 Confidential Print 174 Configure MP 153 Copy Settings 187 Custom Names 157 Custom Scan Sizes 157 Custom Types 157 Default Source 149 diagram of 146 Disk Wiping 175 Edit Security Setups
Index paper size setting 81 Paper Size/Type menu 150 paper sizes supported 93 paper type setting 81 paper types duplex support 95 supported by printer 95 where to load 95 Paper Weight menu 153 Parallel [x] menu 167 PCL Emul menu 224 PDF menu 223 photos copying 106 placing separator sheets between copies 110 port settings configuring 71 PostScript menu 224 print job canceling, from computer 104 print quality cleaning the ADF parts 234 cleaning the printhead lenses 235 cleaning the scanner glass 233 print qu
Index 80.xx Fuser missing 274 80.xx Fuser near life warning 273 80.xx Replace fuser 274 82.xx Replace waste toner bottle 274 82.xx Waste toner bottle nearly full 274 83.xx Replace transfer module 274 83.xx Transfer module life warning 274 83.xx Transfer module missing 274 84 Defective [color] imaging unit 275 84 unsupported [color] imaging unit 275 84.xx [color] imaging unit low 275 84.xx [color] imaging unit nearly low 275 84.xx Replace [color] imaging unit and [color] cartridge 275 88.
Index replacing the waste toner bottle 246 reports viewing 250 Reports menu 158 reserve print jobs 101 printing from a Macintosh computer 102 printing from Windows 102 resolution, fax changing 131 Restore held jobs? 267 restoring factory default settings 251 S safety information 15, 16 saving paper 111 Scan Center features 143 scan screen options 144 scan to computer advanced options, setting 145 options 144, 145 original size 144 paper orientation, setting 145 Scan to Network setting up 32 scan troublesh
Index system board accessing 36 system board cover reattaching 36 T TCP/IP menu 162 telecommunication notices 313, 314, 315, 316 tips card stock 101 labels, paper 100 on using envelopes 100 on using letterhead 99 on using transparencies 99 tips on using envelopes 100 tips on using letterhead 99 toner cartridge replacing 244 toner cartridges ordering 239 recycling 80 toner darkness adjusting 96 toner fog or background shading appears on the page 302 touch screen buttons 26 transfer module ordering 240 tran
Index U understanding the home screen buttons and icons 25 uneven print density 303 Universal Paper Size setting 81 Universal Setup menu 158 unlinking trays 88 Unsupported USB device, please remove 265 updating options in printer driver 62 USB port 60 USB/parallel interface card troubleshooting 291 using Eco‑Mode 76 using Hibernate Mode 78 using max speed and max yield 103 using Quiet Mode 76 using recycled paper 75 using shortcuts sending fax 130 using the address book 118 sending fax 130 using the Embedd
