X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe User's Guide July 2008 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International, Inc. All rights reserved.
Contents Safety information...........................................................................13 Learning about the printer.............................................................15 Finding information about the printer........................................................................................................................15 Printer configurations.......................................................................................................................................
Using an RJ11 adapter .................................................................................................................................................................. 61 Connecting directly to a telephone wall jack in Germany............................................................................................... 64 Connecting to a telephone ................................................................................................................................................
Making transparencies.................................................................................................................................................................. 93 Copying to letterhead................................................................................................................................................................... 94 Customizing copy settings...............................................................................................................
Customizing e-mail settings.........................................................................................................................................108 Adding e-mail subject and message information.............................................................................................................108 Changing the output file type..................................................................................................................................................
Improving fax quality.......................................................................................................................................................118 Holding and forwarding faxes......................................................................................................................................118 Holding faxes.............................................................................................................................................................
Printing.............................................................................................129 Printing a document........................................................................................................................................................129 Printing on specialty media...........................................................................................................................................129 Tips on using letterhead......................................
Configure MP menu.....................................................................................................................................................................155 Envelope Enhance........................................................................................................................................................................155 Substitute Size menu......................................................................................................................
Understanding printer messages...............................................234 List of status and error messages................................................................................................................................234 Maintaining the printer.................................................................252 Cleaning the exterior of the printer............................................................................................................................
Troubleshooting.............................................................................266 Solving basic printer problems....................................................................................................................................266 Printer control panel display is blank or displays only diamonds...................................................................266 Solving printing problems..........................................................................................
Solving paper feed problems.......................................................................................................................................281 Paper frequently jams .................................................................................................................................................................281 Paper jam message remains after jam is cleared ..............................................................................................................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Learning about the printer Finding information about the printer Setup information Description Where to find The Setup information gives you instructions for You can find the Setup information on the side of the printer setting up the printer. Follow the set of instructions box or on the Lexmark Web site at www.lexmark.com. for local, network, or wireless, depending on what you need. Help Description Where to find The Help gives you instructions for using the software.
Description Where to find (North America) Where to find (rest of world) E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. 1 2 3 4 5 Click SUPPORT. Click Technical Support. Select your printer type. Select your printer model. From the Support Tools section, click e-Mail Support.
Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard. • Provide a flat, sturdy, and stable surface.
Understanding the ADF and scanner glass Scanner glass A Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms). You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages.
Understanding the printer control panel 1 2 1 4 GHI 7 PQRS * 2 ABC 5 JKL 8 3 DEF 6 MNO 9 TUV WXYZ 0 # 3 4 5 8 Item 7 6 Description 1 Display View scanning, copying, faxing, and printing options as well as status and error messages. 2 Keypad Enter numbers or symbols on the display. 1 4 GHI 7 PQRS * 3 2 ABC 5 JKL 8 3 DEF 6 MNO 9 TUV WXYZ 0 # Dial Pause • Press to cause a two- or three-second dial pause in a fax number.
Item Description 6 Start 7 Indicator light • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicates the printer status: • • • • 8 Stop Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—Operator intervention is needed.
Display item 5 Status message bar Description • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job.
Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button.
Button Function Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen.
Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Menus Settings Copy Settings Number of Copies Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen.
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This operation requires a #2 Phillips screwdriver.
3 Remove the system board cover. 4 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 2 1 3 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door. 2 1 3 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver.
3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place.
c Remove the printer hard disk by pulling it upward to unseat the standoffs. d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening. 2 1 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 38.
13 Replace the system board cover and close the system board door. 2 1 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door.
Installing a fax card Note: This task requires a #2 Phillips screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.
5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Replace the system board cover and close the system board door. 2 1 3 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable.
2 1 1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
3 Touch Reports. 4 Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Network Setup Page.
Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers menu, choose Show Info. 4 From the pop-up menu, choose Installable Options. 5 Add any installed hardware options, and then click Apply Changes.
Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on and ready.
6 Click Wireless Network Attach. 7 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If your printer has faxing capabilities, then connect the telephone cable. 8 Follow the on-screen instructions to complete the software installation.
3 Connect the power cable, and then turn the power on. 1 2 Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications. b Double-click Internet Connect. c From the toolbar, click AirPort.
3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications. b Double-click Internet Connect. c From the toolbar, click AirPort.
In Mac OS X version 10.4 1 From the Go menu, choose Applications. 2 Double-click Utilities. 3 Locate and double-click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Select the printer from the list. 6 Click Add. b For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.4 1 From the Go menu, choose Applications.
In Windows Vista a Click . b In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier a Click Start. b Click Run. c Type D:\setup.exe, where D is the letter of your CD or DVD drive. 2 Click Install Printer and Software. 3 Click Agree to agree to the License Agreement. 4 Select Suggested, and then click Next.
8 Type the user password, and then click OK. All the necessary software is installed on the computer. 9 Click Close when installation is complete. b Add the printer: • For IP printing: In Mac OS X version 10.5 1 2 3 4 5 From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Select the printer from the list. Click Add. In Mac OS X version 10.4 and earlier 1 2 3 4 5 6 From the Go menu, choose Applications. Double-click Utilities. Double-click Printer Setup Utility or Print Center.
Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
9 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. 10 Click OK, and then click Close. For Mac users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
h From the second pop-up menu, select Local AppleTalk zone. i Select the printer from the list. j Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
k Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding the port. l Make sure the box next to the selected printer model is checked. m Select any other optional software you want to install, and then click Next. n Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the printer driver.
Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Using an RJ11 adapter Country/region • • • • • • • • • • United Kingdom Ireland Finland Norway Denmark Italy Sweden Netherlands France Portugal To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions. Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
There is a plug installed in the EXT port printer. of the printer. This plug is necessary for the proper functioning of the Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
2 Connect one telephone cord to the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine.
5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region.
4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Links & Index. 3 Click Set Date and Time.
Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually.
8 Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. 9 Touch to return to the home screen. Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
3 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 2 1 3 Notes: • Use the size indicators on the bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher ABC ABC Single-sided printing Single-sided printing ABC ABC Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 6 If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length guide for the paper sizes indicated on the tray.
7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded.
3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed.
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher ABC ABC Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray.
Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. 2 Pull out the extension until it is fully extended. 3 Slide the width guide to the far right.
4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. 5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
Without an optional StapleSmart Finisher With an optional StapleSmart Finisher ABC ABC Duplex (two-sided) printing Duplex (two-sided) printing Notes: • • • • Do not exceed the maximum stack height by forcing paper under the stack height limiter. Do not load or close a tray while a job is printing. Load only one size and type of media at a time. Load envelopes with the flap side up.
2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. 6 Adjust the width guide to lightly touch the edge of the paper stack. 7 Lower the envelope weight to touch the paper stack. 8 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper Menu. 4 Touch Paper Size/Type. 5 Touch the paper type arrows for the desired tray until the correct custom type appears. 6 Touch the tray number or MP Feeder Type. 7 Touch Submit.
Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
For 60–176 g/m2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain short is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
Paper size Dimensions Universal3,4 138 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) 250- or 550-sheet trays (standard or optional) X 148 x 182 mm (5.8 x 7.7 in.) up to 216 x 356 mm (8.5 x 14 in.) Optional 2000-sheet tray Multipurpose feeder Duplex unit X X X X X 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.
Paper types and weights supported by the printer The printer engine supports 60–176 g/m2 (16–47 lb) paper weights. The duplex unit supports 63–170 g/m2 (17–45 lb) paper weights.
The Finisher supports 60–176 g/m2 (16–47 lb) paper weights. Paper type Finisher standard bin (250 or 550 sheets) Output Expander 5-Bin Mailbox (550 sheets) or High (500 sheets)1 Capacity Output Stacker (1850 sheets) StapleSmart Finisher (500 sheets2) Paper • Plain • • • • • • • • • Bond Colored Custom Letterhead Light Heavy Preprinted Rough/Cotton Recycled Card stock X Envelopes X X Labels 3 X X X X • Paper • Vinyl Transparencies 1 Supports 60-90 g/m2 (16-24 lb) paper weights.
Copying Scanner glass A ADF Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
4 Change the copy settings as needed. 5 Touch Copy It. Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It. 5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 6 Touch Finish the Job to return to the home screen.
7 Touch the arrows until Transparency appears. 8 Touch Transparency, and then touch Continue. 9 Touch Copy It. Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter- and legal-size pages needs to be copied. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
4 From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy quality 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
5 Touch Off if you do not want your copies collated. 6 Touch Copy It. Placing separator sheets between copies 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy.
9 Touch Done. 10 Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.
Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job. Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen.
• If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper. Scale This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%.
Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on the output page.
• Photograph—Use this setting when copying an original document that is a high-quality photograph or inkjet print. • Printed Image—Use this setting when copying halftone photographs, documents printed on a laser printer, or pages from a magazine or newspaper. Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound. Note: Some Advanced Duplex options may not be available on all printer models.
E-mailing Scanner glass A ADF Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book.
Configuring the e-mail settings 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill in the fields with the appropriate information. 6 Click Submit.
E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address or shortcut number.
Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options.
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer 7 Touch E-mail It. Note: If you selected Encrypted PDF, then enter your password twice.
E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader.
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass A ADF Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. 1 From your software program, click File Print. 2 From the Print window, select your printer, and then click Properties. 3 Choose the Other Options tab, and then click Fax.
Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number.
5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) 6 Touch Search. 7 Touch the name to add it to the “Fax to” list. 8 Repeat steps 4 through 7 to enter additional addresses. 9 Touch Fax It. Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax.
Sending a fax at a scheduled time 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number using the numbers on the touch screen or keypad. 5 Touch Options.
5 Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job while Scanning… appears.
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color—Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination.
Improving fax quality Question When should I use Text mode? Tip • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art. When should I use Text/Photo mode? • Use Text/Photo mode when faxing an original document that contains a mixture of text and graphics.
Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup.
Scanning to an FTP address Scanner glass A ADF Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It.
6 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add. Creating an FTP shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch Save as Shortcut. 4 Enter a name for the shortcut. 5 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file.
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
Scanning to a computer or flash drive Scanner glass A ADF Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. b If you are loading a document into the ADF, then adjust the paper guides.
Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • TIFF—Creates multiple files or a single file.
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Sharpness, and Color Dropout before you scan the document. It also lets you Scan edge to edge, as a Mirror Image, or as a Negative Image.
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 138 and “Storing paper” on page 87. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File Print.
• Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading the standard or optional 250-sheet or 550-sheet tray” on page 72 – “Loading the 2000-sheet tray” on page 75 – “Loading the multipurpose feeder” on page 79 Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
– Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guide to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Notes: • Paper, dual-web paper, polyester, and vinyl labels are supported.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer.
Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold. 4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name.
Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi-Speed flash drives must support the Full-speed standard. Flash drives supporting only USB Low-speed capabilities are not supported.
4 Touch the arrows if you want to increase the number of printed copies. 5 Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs. Printing information pages Printing a directory list A directory list shows the resources stored in flash memory or on the printer hard disk.
Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double-click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete. In Windows XP: 1 Click Start. 2 From Printers and Faxes, double-click the printer icon. 3 Select the job to cancel. 4 From the keyboard, press Delete.
4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon.
Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing.
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
3 Push the release latch, and then open the front cover. 3 4 Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
5 Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
230–239 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Pull down the bottom rear door. 4 Push the tab down. 5 Remove the jammed paper. 6 Close the bottom rear door. 7 Insert the standard tray. 8 Touch Continue.
240–249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper, and then close the tray. 4 Touch Continue. 5 If the jam message persists, then pull out any optional trays. 6 Remove the jammed paper, and then insert the trays. 7 Touch Continue.
250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue.
260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the printer.
283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it snaps into place.
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290–294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the scanner cover, and then remove any jammed pages.
5 Open the bottom ADF door, and then remove any jammed pages. 1 2 6 Close the bottom ADF door and scanner cover. 7 Touch Restart Job.
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, on the home screen.
Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Menu item Description Tray Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder 1 Notes: • Plain Paper is the factory defaul
Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Envelope Feeder Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the envelope size loaded in the envelope feeder Envelope Feeder Type Envelope Rough Envelope Custom Type Notes: • Fr
Menu item Description Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size o
Configure MP menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs.
Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Card Stock Texture Smooth Normal Rough Specifies the relative texture of the card stock loaded in a specific tray Transparency Texture Smooth Normal Rough Specifies the relative texture of the transparencies loaded in a specific tray Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Labels
Menu item Description Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Light Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Heavy Texture Smooth Normal Rough Specifies the rel
Menu item Description Transparency Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Recycled Weight Light Normal Heavy Specifies the relative weight of the recycled paper loaded in a specific tray Labels Weight Light Normal Heavy Specifies the relative weight of the labels loaded in a specific tray Vinyl Labels Weight Light Normal Heavy Specifies the relative weight of the vinyl labels loaded in a specific tray Bond Weight Light Normal Heavy Specifies
Menu item Description Light Weight Light Specifies the relative weight of the paper loaded in a specific tray Heavy Weight Heavy Specifies the relative weight of the paper loaded in a specific tray Rough Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Custom Light Normal Heavy Specifies the relative weight of the custom paper type loaded in a specific tray Note: Normal is the factory default setting.
Menu item Description Preprinted Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Preprinted as the paper type Colored Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Colored as the paper type Light Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Light as the paper type Heavy Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Heavy as the paper
Menu item Description Recycled Paper Card Stock Transparency Labels Vinyl Labels Envelope Specifies a paper type when the Recycled setting is selected in other menus Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. Custom Names menu Menu item Definition Custom Name Specify a custom name for a paper type. This name replaces a Custom Type name in the printer menus.
Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin 1 Specifies a custom name for Bin 1 Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Bin Setup menu Menu Item Description Output Bin Standard Bin Bin Identifies installed output bins Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specifies configuration options for output bins Note: Standard Bin is the factory default setting. Notes: • Mailbox is the factory default setting. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins.
Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints.
Menu item Description NetWare Setup Page Prints a report containing NetWare-specific information about the network settings Note: This menu item appears only for printers with an internal print server installed. Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%.
Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
Menu item Description Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink For descriptions and settings of the network setup menus, see the following: Net Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol.
Menu item Description SMTP Server Authentication No authentication required Login / Plain CRAM-MD5 Digest-MD5 NTLM Kerberos 5 Specifies the type of user authentication required for scan to e-mail privileges Device-Initiated E-mail None Use Device SMTP Credentials Specifies server information Note: “No authentication required” is the factory default setting.
Network/Ports Standard Network or Network Std Network Setup or Net Setup Network Card Menu item Description View Card Status Connected Disconnected Lets you view the connection status of the Network Card View Card Speed Lets you view the speed of a currently active network card Network Address UAA LAA Lets you view the network addresses Job Timeout 0-225 seconds Sets the amount of time in seconds that a network print job can take before it is canceled Notes: • 90 seconds is the facto
Menu item Description Enable DHCP On Off Specifies the DHCP address and parameter assignment setting Enable RARP On Off Specifies the RARP address assignment setting Enable BOOTP On Off Specifies the BOOTP address assignment setting AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol.
Menu item Description Enable DHCPv6 On Off Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network.
Menu item Description View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server. Set Zone Provides a list of AppleTalk zones available on the network Note: The default setting is the default zone for the network. If no default zone exists, the zone marked with an * is the default setting.
Network/Ports Standard Network or Network Std Network Setup or Net Setup LexLink menu Menu item Description Activate On Off Activates LexLink support View Nickname Lets you view the assigned LexLink nickname Note: Off is the factory default setting. Note: The LexLink nickname can be changed only from the Embedded Web Server.
Menu item Description USB Buffer Disabled Auto 3K to Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The USB buffer size value can be changed in 1-K increments.
Parallel menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data.
Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • • • • Off is the factory default setting. The Off setting does not buffer print jobs to the printer hard disk. The On setting buffers jobs on the printer hard disk. The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Menu item Description Parallel With ENA ENA Address ENA Netmask ENA Gateway Sets the network address, netmask, or gateway information for an external print server that is attached to the printer using a parallel cable. Note: This menu item is available only if the printer is attached to an external print server through a parallel port. Serial menu This menu appears only if an optional serial card is installed.
Menu item Description Serial Buffer Disabled Auto 3K to Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be changed in 1-K increments.
Menu item Description Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specifies the rate at which data can be received through the serial port Data Bits 7 8 Specifies the number of data bits that are sent in each transmission frame Parity Even Odd None Ignore Sets the parity for serial input and output data frames Honor DSR On Off Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables.
Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–50. 3 attempts is the factory default setting.
Confidential Print menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Notes: • Off is the default setting.
Menu item Description Manual Wiping Start now Do not start now Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space that has been used to hold data from a print job that has been processed (i.e. printed). This type of wipe does not erase any information related to an unprocessed print job.
Menu item Description Scheduled Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it. Notes: • This menu item appears only if a formatted, non-defective printer hard disk is installed.
Menu item Description Observe DST On Off Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enable NTP On Off Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting.
Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not print quality. • Paper minimizes the amount of paper and specialty media needed for a print job by duplexing each page. Performance may be affected but not print quality.
Menu item Description Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Turkce Korean Custom Key Accents/Symbols Tab On Off Russian/Polish Tab On Off Korean Tab On Off Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent marks and symbols from the printer control panel keyboard. Paper Sizes U.S.
Menu item Description Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate Message Specifies what is displayed on the upper left and right corners of the home screen For the Left side and Right side options, choose from the following options: None IP Address Hostname Contact Name Location Date/Time
Menu item Description Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E-mail E-mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Additional buttons can be added to the Home screen, and default buttons can be removed. Available selections for each button are: Display Do Not Display Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Formats the printer date Time Format 12 hour A.M./P.M.
Menu item Description Output Lighting Standard Bin LED Normal/Standby Mode Bright Dim Off Power Saver Bright Dim Off Output Option Bin LEDs Normal/Standby Mode Bright Dim Off Power Saver Bright Dim Off Sets the amount of light from the standard bin or an optional output bin Show Bookmarks On Off Specifies whether bookmarks are displayed from the Held Jobs area Allow Background Removal On Off Specifies whether image background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Allow Cus
Menu item Description Contact Name Specifies a contact name for the printer Note: The contact name will be stored on the Embedded Web Server. Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server.
Menu item Description Timeouts Print Timeout Disabled 1–255 Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL or PPDS emulation.
Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Menu item Description Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Sets two or four sheets of an original document together on the same page Print Page Borders On Off Specifies whether a border is printed around the edge of the page at the margins Collate On Off Keeps the pages of a print job stacked in sequence when making multiple copies of the job Staple On Off Enables stapling Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in.
Menu item Description Transparency Separators On Off Places a sheet of paper between transparencies Separator Sheets None Between Copies Between Jobs Between Pages Places a sheet of paper between pages, copies, or jobs based on the value selected Separator Source Tray Manual Feeder Envelope Feeder Specifies a paper source Darkness 1–9 Specifies the level of darkness for the copy job Output Bin Standard Bin Bin Specifies which output bin receives the copy after it is printed Number of Cop
Menu item Description Header/Footer Top middle Top middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the middle of the page Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the top right of the page Header/Footer Bottom left Bottom left O
Menu item Description Header/Footer Bottom middle Bottom middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom middle of the page Header/Footer Bottom right Bottom right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom right of the page Overlay Off Confi
Menu item Description Allow Save as Shortcut On Off Lets you save custom copy settings as shortcuts Background Removal -4 to +4 Adjusts the amount of background visible on a copy Auto Center On Off Lets you automatically center the copy on the page Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during copies, and how much to increase or decrease the dropout Contrast 0–5 Best for co
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line.
Menu item Description Memory Use All receive Mostly receive Equal Mostly sent All send Defines the allocation of non-volatile memory between sending and receiving fax jobs Notes: • “All receive” specifies that all the memory is set to receive fax jobs. • “Mostly receive” specifies that most of the memory is set to receive fax jobs. • Equal is the factory default setting. Equal splits the memory for sending and receiving fax jobs into equal amounts.
Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Menu item Description Automatic Redial 0–9 Specifies the number of times the printer tries to send the fax to a specified number Note: 5 is the factory default setting.
Menu item Description Auto Center On Off Lets you automatically center the fax on the page Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during faxing, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image
Fax Receive Settings Menu item Description Enable Fax Receive On Off Allows fax jobs to be received by the printer Rings to Answer 1–25 Specifies the number of rings before answering an incoming fax job Auto Reduction On Off Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Paper Source Auto Tray Multi-Purpose Feeder Specifies the paper source selected to supply paper for the printer to print an incoming fax Output Bin Standard Bin Bin 1 Specif
Menu item Description Block No Name Fax On Off Enables blocking of incoming faxes sent from devices with no station ID specified Banned Fax List Enables the list of banned fax numbers stored in the printer Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Enables fax holding all of the time or according to a set schedule Staple On Off Specifies the default staple setting for the attached finisher Note: Off is the factory default setting.
Menu item Description Log Output Bin Standard Bin Bin Specifies the output bin where fax logs are printed Speaker Settings Menu item Description Speaker Mode Always Off On until Connected Always On Notes: • Always Off turns the speaker off. • On until Connected is the factory default setting. The speaker is on and issues a noise until the fax connection is made. • Always On turns the speaker on.
Menu item Description Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Specifies the image type for scan to fax Content Text Text/Photo Photograph Specifies the type of content that will be scanned to fax Notes: • Text is used when the document is mostly text.
Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Use Multi-Page TIFF On Off Provides a choice between single-page TIFF files and multiple-page TIFF files.
Menu item Description E-mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail back to the creator of the e-mail E-mail Server Setup Max e-mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E-mail Server Setup Size Error Message Sends a message when an e-mail is greater than the configured size limit E-mail Server Setup Limit destinations Sends an e-mail only when the address contains the domain name, such as a company domai
Menu item Description Color Gray Color Specifies whether a job prints in grayscale or color Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Menu item Description JPEG Quality Best for content 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Menu item Description Allow Save as Shortcut On Off Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Menu item Description Use cc:/bcc: On Off Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Content Text/Photo Photograph Text Specifies the type of content that will be scanned to FTP Note: PDF (.pdf) is the factory default setting. Note: 1.
Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Menu item Description Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Log Paper Source Tray Manual Feeder Manual Env MP Feeder Specifies a paper source for FTP logs Log Output Bin Standard Bin Bin Specifies an output bin for the FTP log FTP bit Depth 8 bit 1 bit Enables the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off Base File Name Lets you enter a base file name Custom Job Scanni
Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow Detail 0–4 Adjusts the amount of s
Menu item Description PDF Version 1.2–1.6 Sets the version of the PDF file that will be scanned to USB Content Text/Photo Photograph Text Specifies the type of content that will be scanned to USB Note: 1.5 is the factory default setting. Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print • Text is used when the document is mostly text.
Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Menu item Description Use Multi-Page TIFF On Off Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to USB job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Menu item Description Negative Image On Off Creates a negative image of the original document Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a scanned image Scan edge to edge On Off Specifies whether the original document is scanned edge-to-edge Sharpness 0–5 Adjusts the amount of sharpness on a scanned image Note: Off is the factory default setting. Note: 0 is the factory default setting. Note: Off is the factory default setting. Note: 3 is the factory default setting.
Menu item Description Orientation Auto Portrait Landscape Specifies the orientation of the print job N-up (pages/side) Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple-page images be printed on one side of a sheet of paper. This is also referred to as Paper Saver.
Print Settings Setup menu Menu item Description Printer Language PCL Emulation PS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs. • PCL is the factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Menu item Description Download Target RAM Flash Disk Sets the storage location for downloads Notes: • RAM is the factory default setting. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • Storing downloads in RAM is temporary. • This menu appears only if a flash and/or disk option is installed.
Menu item Description Print All Order Alphabetically Newest First Oldest First Specifies the order in which held and confidential jobs are printed when Print All is selected Notes: • Alphabetically is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel.
Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On. If Collation is set to Off, a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs.
Menu item Description Staple Job Off On Specifies whether print jobs are stapled Offset Pages Off Between Jobs Between Copies Stacks copies or print jobs into staggered sets in an output bin Notes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting. Print jobs are not stapled. • Envelopes are not stapled. Notes: • • • • This menu item appears only when the StapleSmart Finisher is installed. Off is the factory default setting.
Menu item Description Gray Correction Auto Off Adjusts the gray value of printed output Brightness -6 to +6 Adjusts or darkens printed output and conserves toner Note: Auto is the factory default setting. Notes: • 0 is the factory default setting. • A negative value will darken text, images, and graphics. A positive value will lighten them and conserve toner. Contrast 0–5 Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting.
Menu item Description Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • Selecting Print prints a list of statistics. • Clear deletes all job statistics stored on the printer hard disk. • The Clear selection will not appear if Job Accounting is set to MarkTrackTM using NPA.
PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available.
Menu item Description Symbol Set 10U PC-8 12U PC-850 Specifies the symbol set for each font name Notes: • 10U PC-8 is the US factory default setting. • 12U PC-850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. PCL Emulation Settings Pitch 0.
Menu item Description PCL Emulation Settings Auto LF after CR On Off Specifies whether the printer automatically performs a line feed after a carriage return control command Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def MPF Default = 8 T1 Defau
HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Sets the default font for HTML documents Intl Courier Notes: Intl Univers • The Times font will be used in HTML documents that do not Joanna MT specify a font.
Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD.
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change to is a tray or feeder, and is a paper size or type. You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers. Close finisher side door Close the side door on the finisher. Connect bps The fax is connected. Wait for the message to clear. Note: is the baud rate per second. Dialing A fax number is dialed.
Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Install bin Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install envelope feeder Try one or more of the following: • Install the envelope feeder: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the envelope feeder.
Load with is a tray or feeder, and is a paper type or size. Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Load manual feeder with is a paper type or size.
No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. Queued for sending The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received. Wait for the message to clear. Ready The printer is ready to receive print jobs. Reattach bin Try one or more of the following: • Turn the printer off and then back on.
5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 2 3 4 Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins. Contact Customer Support. • Touch Continue to clear the message and print without using the specified bins. Reattach envelope feeder Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 2 3 4 5 6 Turn the printer off.
If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from bin Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue.
Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message. Securely clearing disk space The printer hard disk wiping process needs to recover. The message clears when all blocks are cleared.
Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. USB/USB The printer is using a USB cable connection. The USB port is the active communication link. Waiting for redial The printer is waiting to redial the fax number. Wait for the message to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one.
37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
9 Invalid region 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. • Cancel the current print job. 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job.
• Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot is a slot on the printer system board. Try one or more of the following: 1 Turn the printer power off.
56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port disabled is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled.
58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on.
62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Format the printer hard disk. If the error message remains, the hard disk may be defective and require replacing.
293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears the message. • Touch Scan from Automatic Document Feeder if the page jam recovery is active.
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint-free cloth with water.
3 Wipe the scanner glass until it is clean and dry. 4 Wipe the white underside of the scanner cover until it is clean and dry. 5 Open the bottom ADF door. 1 2 6 Wipe the ADF scanner glass under the ADF door. 7 Close the bottom ADF door. 8 Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. 9 Close the scanner cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location.
To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c d e f Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit. Touch Copy Quick Test and compare the new copy to the original. Repeat the flatbed alignment steps until the position on the page of the Quick Test copy closely matches the original.
Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper.
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Return Program Print Cartridge for Label Applications X654X04E Not applicable For the Asia Pacific Region, including Australia and New Zealand Print cartridge X651A21P X651A11P High Yield Print Cartridge X651H21P X651H11P Extra High Yield Print Cartridge X654X21P X654X11P High Yield Return Program Print Cartridge for Label Applications X651H04P Not applicable Extra High Yield Return Program Print Cartridge for Lab
Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Part number T1 fuser 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) T2 fuser 40X1872 (100 V) 40X1873 (110 V) 40X1874 (220 V) Ordering an ADF maintenance kit The ADF maintenance kit contains all the items necessary to replace the ADF pick mechanism and the ADF separator roller.
Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the automatic document feeder. Part name Part number ADF pick assembly 3017345 ADF separator roll 3017348 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Notes: – Remove all printer options before moving the printer.
5 5 4 4 3 3 2 2 1 1 1 Right Side 20 cm (8 in.) 2 Left Side 31 cm (12 in.) 3 Front 51 cm (20 in.) 4 Rear 20 cm (8 in.) 5 Top 31 cm (12 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
To set up e-mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click E-mail Alert Setup. 4 Select the items for notification, and type in the e-mail addresses. 5 Click Submit. Note: See your system support person to set up the e-mail server.
Adjusting Power Saver Available settings range from 1–240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings.
4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch .
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job. CHANGE THE PAGE PROTECT SETTING TO OFF 1 Make sure the printer is on and Ready appears.
Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu.
8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.
THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 252. THE COPY IS TOO LIGHT OR TOO DARK Adjust the density of the copy. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Partial document or photo copies These are possible solutions. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu.
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages.
CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Cannot scan from a computer These are possible solutions.
CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, then plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, then plug a telephone into a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack.
TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions.
Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
5 In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 6 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer.
RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet.
MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet.
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
8 Touch Submit. 9 Touch . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter- or A4-size paper in the tray.
Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: CHECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program.
CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Paper curl These are possible solutions.
CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes.
Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks These are possible solutions.
Print is too light These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus.
Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus.
Solid color pages These are possible solutions. Try one or more of the following: MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions.
Toner specks These are possible solutions. Try one or more of the following: THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
CHECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number.
Notices Product name: Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Machine type: 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436 Edition notice July 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Industry Canada radio interference statement Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas.
1-meter average sound pressure, dBA Printing 56 dBA Scanning 52 dBA Copying 56 dBA Ready 30 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature -40.0C° – 60.0C° Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line.
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers.
Mode Description Power consumption (Watts) Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is N/A turned off, and the product is in the lowest possible power consumption mode. Off The product is plugged into a wall outlet, but the power switch 110V = 0.15W, 220V = 1.25W is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.
Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE
BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS. 1 STATEMENT OF SOFTWARE LIMITED WARRANTY.
5 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this Software License Agreement: a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Software License Agreement or your Use of the Software Program. 12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Software License Agreement may be brought by either party more than two years after the cause of action has arisen, except as provided under applicable law. 13 APPLICABLE LAW.
Index Numerics 1565 Emulation error, load emulation option 251 2000-sheet tray loading 75 200–282.yy paper jam 249 250-sheet tray (standard or optional) loading 72 283 Staple jam 249 290-294.yy scanner jam 249 293 Replace all originals if restarting job 250 293.
configuration information wireless network 48 configurations printer 16 Configure MP menu 155 configuring port settings 56 configuring the e-mail settings 106 Connect bps 235 connecting fax using RJ11 adapter 61 connecting the printer to answering machine 66 computer modem 68 telephone 65 telephone wall jack in Germany 64 conserving supplies 255 contacting Customer Support 293 control panel, printer 19 copy quality adjusting 97 improving 104 copy screen options 101, 102 Copy Settings menu 192 copy troubl
fax screen advanced options 117 options 116, 117 Fax server 'To Format' not set up. Contact system administrator.
250-sheet tray (standard or optional) 72 550-sheet tray (standard or optional) 72 card stock 79 envelopes 79, 81 letterhead in 2000-sheet tray 75 letterhead in multipurpose feeder 79 letterhead in trays 72 multipurpose feeder 79 transparencies 79 M Macintosh wireless network installation 50 maintenance kit ordering 257 memory card installing 29 troubleshooting 280 Memory full, cannot print faxes 238 menu settings page printing 45 menus Active NIC 165 AppleTalk 171 Bin Setup 163 Confidential Print 181 Confi
paper jams avoiding 138 Paper Loading menu 159 Paper Size/Type menu 151 paper sizes supported by the printer 88 Paper Texture menu 156 paper type custom 84 paper types duplex support 90 supported by finisher 90 supported by printer 90 where to load 90 Paper Weight menu 157 paper weights supported by finisher 90 Parallel menu 175 PCL Emul menu 228 PDF menu 227 photos copying 93 pick rollers ordering 258 port settings configuring 56 PostScript menu 228 Power Saver adjusting 264 print job canceling from Ma
62 Disk full 249 63 Unformatted disk 249 80 Routine maintenance needed 249 841-846 Scanner Service Error 250 88 Cartridge low 249 88.yy Cartridge nearly low 249 88.
Replace all originals if restarting job.
troubleshooting, display display is blank 266 display shows only diamonds 266 troubleshooting, fax blocking junk faxes 115 caller ID is not shown 274 can receive but not send faxes 277 can send but not receive faxes 276 cannot send or receive a fax 274 received fax has poor print quality 277 troubleshooting, paper feed message remains after jam is cleared 281 troubleshooting, print error reading USB drive 266 held jobs do not print 267 incorrect characters print 268 incorrect margins 284 jammed page does no
