Lexmark E260, E260d, and E260dn Series User's Guide February 2011 Machine type(s): 4513 Model(s): 200, 220, 230 www.lexmark.
Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Thank you for choosing this printer!.........................................................................................................9 Finding information about the printer......................................................................................................
Loading paper and specialty media............................................................40 Setting the paper size and type...............................................................................................................40 Configuring Universal paper settings......................................................................................................40 Loading the standard 250-sheet tray...............................................................................................
Canceling a print job................................................................................................................................64 Canceling a print job from the printer control panel........................................................................................64 Canceling a print job from the computer .........................................................................................................64 Setting Jam Recovery................................................
Administrative support..............................................................................93 Finding advanced networking and administrator information...............................................................93 Restoring the factory default settings.....................................................................................................93 Clearing jams..............................................................................................94 Avoiding jams....................
Large jobs do not collate.................................................................................................................................112 Solving option problems........................................................................................................................113 Option does not operate correctly or quits after it is installed ......................................................................113 Drawers............................................................
Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
What are you looking for? Find it here The latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for your region or country can be found on the Support Web site or on the printed warranty that came with your printer.
5 1 4 3 2 1 Rear 300 mm (12 in.) 2 Right side 200 mm (8 in.) 3 Front 300 mm (12 in.) 4 Left side 12.7 mm (0.5 in.) 5 Top 300 mm (12 in.
1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder door 8 Front door The following illustration shows the printer back with its basic features or parts: Learning about the printer 12
1 Rear door 2 Ethernet port Note: The Ethernet port is a feature on network models only.
1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250- or 550-sheet drawer (Tray 2) 8 Manual feeder door 9 Front door Understanding the printer control panel The printer control panel features six lights and two buttons.
Item 1 Error light 2 Jam light 3 Load paper light 4 Toner light 5 Ready light 6 Continue button 7 Stop button Learning about the printer 15
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Ethernet connector Note: The Ethernet port is a feature on network models only. 2 USB port 3 Parallel connector 4 Memory card connector 5 Optional card connector 6 Optional card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
An optional memory card can be purchased separately and attached to the system board. To install the memory card: 1 Turn the printer off. 2 Access the system board. 3 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 4 Align the memory card with its connector on the system board. 5 Push open the latches on both ends of the memory connector. Warning—Potential Damage: Memory cards are easily damaged by static electricity.
It may require some force to fully seat the card. 7 Ensure that each latch fits over the notch on each end of the card. 8 Close the system board door. 9 Turn the printer back on. 10 Open the printers folder: a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. The printers folder opens. 11 Right-click your printer icon. 12 Click Properties. 13 Click Install Options.
An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
6 Align the outer edges of the printer with the outer edges of the drawer, and then slowly lower the printer into place. 7 Turn the printer back on. 8 Open the printers folder: a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. The printers folder opens. 9 Right-click the icon of your printer. 10 Click Properties. 11 Click Install Options. 12 Click Ask Printer. 13 Click OK. 14 Click OK, and then close the printers folder.
Printing the printer settings configuration sheet The printer settings configuration sheet shows the current configuration settings. It also provides instructions on how to navigate through the configuration menus to select and save new settings. To print the printer settings configuration sheet: 1 Turn the printer off. 2 Open the front door. 3 Press and hold as you turn the printer on. All the lights cycle. 4 Release . 5 Close the front door. The light sequence representing the home menu appears.
1 Ethernet port Note: The Ethernet port is a feature on network models only. 2 USB port 3 Parallel port 4 Printer power cord socket Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. For Windows users 1 Close all open software programs. 2 Insert the Software and Documentation CD.
For Macintosh users 1 Close all open software applications. 2 Insert the Software and Documentation CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install Printer and Software icon. 5 Follow the instructions on the computer screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system.
In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers menu, choose Show Info. 4 From the pop-up menu, choose Installable Options. 5 Add any installed hardware options, and then click Apply Changes.
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.
Use both sides of the paper If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper by selecting 2-sided printing from the Print dialog or the Lexmark Toolbar. Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing (N-Up) section of the Print dialog.
Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging.
Interpreting the printer control panel lights Understanding the printer control panel light sequences Understanding the primary light sequences Printer control panel Lights and buttons 1 2 3 4 5 6 7 Error Jam Load paper Toner Ready Continue Stop The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly. Light sequence What to do Turn the printer off, and then on.
Light sequence What to do Replace the photoconductor kit. Replace PC Kit - Blinking - Blinking - On Send a print job. Ready - On (green) Send a print job.
Light sequence What to do Use Hex Trace to troubleshoot printing problems. Turn the printer off, and then on to return to the Ready state. Hex Trace Ready - Slowly Blinking Wait or press . Busy - Blinking Wait until the printer returns to the Ready state.
Light sequence What to do Wait for the light sequence to clear. Waiting - On - On Wait for the light sequence to clear. Canceling job - On - On - On - On - On - On Press twice to get the secondary message. Use valid code when programming the printer.
Light sequence What to do Press and release either or return to the Ready state. to Not ready - On Replace the toner cartridge with one suitable for your region. Note: This LED pattern also indicates other problems with the twice quickly to cartridge. Press see the secondary message. For more information, see “Understanding the secondary error light sequences” on page 36. Cartridge error - On - On Close the front door.
Light sequence What to do Load paper in Tray 1 or Tray 2, and or . then press No paper in Tray 1 or Tray 2 - On - On Load paper in the manual feeder. No paper in the manual feeder - On Remove printed pages from the standard exit bin, and then press and release to clear the light sequence and continue printing.
Light sequence What to do • Press and release to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. Cartridge is low - On - On • Press and release to clear the light sequence and continue processing the print job. • Replace the photoconductor kit.
Light sequence What to do Press twice quickly to see the secondary paper jam code. Paper jam - On - On Understanding the secondary error light sequences When the and lights are on simultaneously, press twice quickly to see the secondary error code.
Light sequences What you can do Press either or light sequence. to clear the Complex page, some data may not have printed - On - On - On Press to print the remaining pages of the job. Insufficient memory to collate job - On - On - On • Install additional printer memory. • Press either or to clear the light sequence. Job will be printed without Resource Save.
Light sequences What you can do Press to clear the code. The printer discards any print jobs previously sent. Host interface disabled - On - Blinking - Blinking - On • Ensure that the paper you loaded is large enough. • Clear any paper jam. • Press to clear the code and continue the print job. Paper size is small - On - On - On - On Replace the toner cartridge with one that is suitable for your region. For more information, see “Replacing the toner cartridge” on page 86.
Light sequences What you can do Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 86. Replace missing or defective cartridge - On - Blinking - On Remove the toner cartridge and replace it with a supported toner cartridge. For more information, see “Replacing the toner cartridge” on page 86.
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes information about setting the Paper Size and Paper Type. Setting the paper size and type Ensure that the settings for the trays reflect the size and type of paper loaded in the trays. The factory default paper type setting is plain paper, so the paper type setting must be set manually for all trays that do not contain plain paper.
Proper paper loading prevents jams and facilitates trouble-free printing. 1 Pull the tray completely out. Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel. Doing so may cause a jam. Busy - Blinking 2 Squeeze the width guide tabs, and then slide them to the sides of the tray. The width guides move in unison. 3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the paper size being loaded.
If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guide backwards to the position for the length of paper you are loading. The tray extends backwards. If you are loading A6-size paper: a Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray to the A6 size position. b Raise the A6 length guide. Note: The standard tray accommodates only 150 sheets of A6-size paper.
5 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: Notice the maximum fill line. Do not try to overload the tray. Do not load A6-size paper to the maximum fill line; the tray holds only 150 sheets of A6-size paper. 1 Maximum fill line Note: When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterhead with the design placed facedown.
6 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting. For more information, see “Setting the paper size and type” on page 40.
Loading the optional 250- or 550-sheet tray Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time. Regardless of the number of sheets in the optional tray, it is referred to as Tray 2. 1 Pull the tray completely out. 2 See “Loading the standard 250-sheet tray” on page 40 to complete the steps for loading a tray. An optional tray is loaded in the same way that the standard tray is loaded. 3 Insert the tray.
Using the manual feeder The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray. 1 Open the manual feeder door. 2 When the light is lit, load the paper faceup into the center of the manual feeder. Notes: • Load letterhead faceup, with the top of the sheet entering first.
3 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. 4 Adjust the paper guides to the paper width. Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams. Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.
Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size and Type settings for all trays must be set from the Paper menu. To initiate tray linking from a network printer, access the Embedded Web Server by typing the IP address of the printer in the address bar of a Web browser.
6 Verify that the correct Paper Type is associated with the custom name. Note: Plain Paper is the factory default Paper Type associated with all Custom Type names and user-defined custom names. 7 Click Submit.
Paper and specialty media guide Paper guidelines Paper capacities The capacities of the trays and the manual feeder are based on 75 g/m2 (20 lb) paper. Load up to Notes Tray 1 250 sheets of paper 150 sheets of A6-size paper 50 paper labels 50 transparencies Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use.
Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions Standard 250-sheet tray Optional 250- or Manual feeder 550-sheet tray Duplex path A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm (5.
Paper size Dimensions Standard 250-sheet tray Optional 250- or Manual feeder 550-sheet tray Duplex path DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X Other Envelope 229 x 356 mm (9 x 14 in.) X X X 1 A6 is supported only for grain long papers. 2 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.
Paper type 250-sheet standard tray Transparencies Envelopes (smooth)2 X 250- or 550-sheet optional tray Manual feeder Duplex path X X X X 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported. 2 Use envelopes that lie flat when individually placed on a table facedown.
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 94 and “Storing paper” on page 52. Printing a document Printing a document 1 Load paper into a tray or feeder. 2 From the Paper menu, set the Paper Size/Type to match the loaded paper. 3 Send the print job: For Windows users a With a document open, click File Print.
Printing on both sides of the paper Some models of the printer have automatic duplex / 2-sided printing and other models have manual duplex / 2-sided printing. Printing on both sides of the paper If you want to print two-sided pages for every print job, or for most print jobs, then select Duplex in the Finishing menu.
6 Select the appropriate Input options for your print job. 7 Click OK. 8 Click OK on the Print window. The printer prints every other page of the document first. Once the first side of your job prints, the comes on, and the l button light blinks. light - On - Blinking 9 Load the paper back into the printer with the already-printed side up and the top of the page toward the front of the tray. For Macintosh users 1 2 3 4 5 6 7 8 With a document open, choose File Print.
Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 250-sheet tray • Optional 550-sheet tray Print side and paper orientation Printed letterhead design is placed facedown. The top edge of the sheet with the logo is placed at the front of the tray.
Source or process Print side and paper orientation Manual feeder (duplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder last. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
– – – – – – Have metal clasps, string ties, or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer.
On the menu settings page: • • • • Under the Paper Menu, check what papers are listed under Custom Types. Under Device Information, verify the amount of memory installed is correct . Under Cartridge Information, check the amount of toner. Under PC Unit, see the status of the photoconductor kit . Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off, and then open the front door.
Canceling a print job Canceling a print job from the printer control panel 1 Press to cancel the current print job. 2 Wait for the light to appear before resending the print job. Canceling a print job from the computer For Windows users 1 Open the printers folder: a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. The printers folder opens. 2 Double-click the printer icon. 3 Select the job to cancel.
4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Setting Jam Recovery To ensure that a page will reprint after a paper jam, set Jam Recovery to Auto or On. If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. Under the Setup menu, ensure that Jam Recovery is set to Auto or On.
Understanding printer menus You may print a menus list by printing the menu settings and network setup pages. Access the menus from a networked printer by using the Embedded Web Server. From a printer connected by USB or parallel cable, access the menus by using the Local Printer Settings Utility for Windows or Printer Settings for Macintosh.
Paper • • • • • • • Paper Source Paper Size Paper Type Custom Types Substitute Size Paper Texture Paper Weight PCL Emulation • • • • • A4 Width Orientation Finishing • • • • • • • • • • Quality • • • • Duplex Binding Copies Blank Pages Collation Print Resolution Small Font Enhancer Toner Darkness Picture Grade Separator Sheets Separator Source Multipage (pages/side) Multipage Ordering Orientation Multipage Border PostScript Parallel • Print PS Error • Font Priority Auto CR After LF Auto LF a
Paper menu Default Source menu Menu item Description Default Source Tray Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected for a print job overrides the Default Source setting for the duration of the print job.
Menu item Description Set Size menu for Manual Paper A4 A5 Executive Folio JIS B5 Legal Letter Oficio (Mexico) Statement Universal Lets you specify the size of the paper being loaded in the manual feeder Set Size menu for Manual Envelope 7 3/4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope Lets you specify the size of the envelope being manually loaded Set Type menu for Tray 1 Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Pa
Menu item Description Set Type menu for Tray 2 Plain Paper Card Stock Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Lets you specify the type of paper loaded in Tray 2 Set Type menu for Manual Paper Plain Paper Card Stock Transparency Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Lets you specify the type of paper being manually loaded Set Type menu for Manual Envelope Envelope Rough
Menu item Description Transparency Texture Smooth Normal Rough Specifies the relative texture of the transparencies loaded in a specific tray Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Bond Texture Smooth Normal Rough Specifies the relative texture of the bond paper loaded in a specific tray Envelope Texture Smooth Normal
Menu item Description Rough/Cotton Texture Rough Specifies the relative texture of the paper loaded in a specific tray Custom Texture Smooth Normal Rough Specifies the relative texture of the custom paper loaded in a specific tray Note: Rough is the factory default setting. Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported.
Paper Loading menu Menu item Description Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Specifies the paper type Set Loading Specifies whether duplex (2-sided) printing is turned on Note: After you select the type of paper, the Set Loading menu appears. • Off • Duplex Note: Off is the factory default setting.
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Portrait Width 3–14.
Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Eco-Mode Off Energy Paper Energy/Paper Note: Off is the factory default setting. Quiet Mode Off On Note: Off is the factory default setting.
Menu item Description Timeouts Power Saver Disabled 1–240 Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Timeouts Print Timeout Disabled 1–255 Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Note: Disabled does not appear unless Energy Conserve is Off. Notes: • 90 seconds is the factory default setting.
Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except those in the Network/Ports menu. All downloads stored in RAM are deleted. Downloads stored in flash memory are not affected.
Menu item Description Resource Save Off On Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets.
Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting. Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting.
Menu item Description N-up Border None Solid Prints a border around each page image when using N-up (pages-sides) Note: None is the factory default setting. Quality menu Menu item Description Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Specifies the printed output resolution Pixel Boost Off Fonts Horizontally Vertically Both Directions Isolated Enhances the printed quality of small fonts and graphics Toner Darkness 1–10 Note: 600 dpi is the factory default setting.
Menu item Description Contrast 0–5 Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. PostScript menu Menu item Description Print PS Error Off On Prints a page containing the PostScript error Font Priority Resident Flash Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting.
Menu item Description Symbol Set Specifies the font ID and font name that compose each symbol set Notes: • 10U PC-8 is the US factory default setting. • 12U PC-850 is the international factory default setting. PCL Emulation Settings Point Size 1.00–1008.00 Changes the point size for scalable typographic fonts Notes: • 12 is the factory default setting. • Point Size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch.
Menu item Description PCL Emulation Settings Auto LF after CR Off On Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def None Displays
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove all paper from the printer. 3 Dampen a clean, lint-free cloth with water.
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.comor contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering a photoconductor kit Depending on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page.
To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.
5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in until it clicks into place. 6 Close the front door. Replacing the photoconductor kit The printer displays the Photoconductor life warning or Replace photoconductor light sequence when the photoconductor kit reaches the page maximum.
Replace photoconductor - Blinking - Blinking - On When any of the light sequences occur, order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end-of-life, print quality significantly decreases. Note: The photoconductor kit is a single item. To replace the photoconductor kit: 1 Turn off the printer.
Place the unit on a flat, clean surface. 3 Press the button on the base of the photoconductor kit, and then pull the toner cartridge up and out using the handle. 4 Unpack the new photoconductor kit. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.
6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit fully in. 7 After replacing the photoconductor kit, reset the photoconductor counter: Open the front door and then press and hold until all the lights cycle. Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty. 8 Close the front door.
Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Administrative support Finding advanced networking and administrator information For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Restoring the factory default settings If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. 1 Open the utility.
Clearing jams Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • • • • • Make sure the paper lies flat in the tray. Do not remove a tray while the printer is printing. Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Access point Description 1 Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional tray (Tray 2) 7 Rear door Understanding jam lights and access locations The jam lights and messages are shown, along with brief instructions on how to access each jam.
Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then remove the photoconductor kit and toner cartridge unit. 202.yy Paper jam - On - On - On Open the front door, and then open the rear door.
231.yy Paper jam - On - Blinking - On Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one of the following: • Remove Tray 1, and then depress the lever. • Open the front door, and then open the rear door. 234.yy Paper jam - On - Blinking - On Try one of the following: • Open the front door, and then open the rear door. • Remove Tray 1, and then depress the lever.
235.yy Paper jam - On - Blinking - Blinking - On Remove the jam from the standard exit bin. 24x.yy Paper jam - On - On - On - On Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. • Remove Tray 2.
251.yy Paper jam - On - On - On - On Remove the jam from the manual feeder. Clearing jams behind the photoconductor kit and toner cartridge 1 Push the release button, and then lower the front door.
2 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside on a flat, clean surface. Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use the cartridge handle whenever you are holding the cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Remove the jammed paper.
5 Close the front door. 6 Press to continue printing. Clearing jams from the standard exit bin A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in the standard exit bin. To remove the jam, gently pull the sheet straight out of the standard exit bin. Clearing jams from Tray 1 To see whether paper is jammed in or behind Tray 1, the standard tray: 1 Remove Tray 1.
2 Remove the jammed paper. 3 If necessary, depress the lever to free the paper and remove the jam. 4 Insert the tray. 5 Press to continue printing.
Clearing jams from Tray 2 To see whether paper is jammed in or behind Tray 2: 1 Remove Tray 2. 2 Remove the jammed paper.
3 Insert the tray. 4 Press to continue printing. Clearing jams in the manual feeder Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see “Clearing jams behind the photoconductor kit and toner cartridge” on page 99.
Clearing jams behind the rear door If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer: 1 Push the release button, and then lower the front door. 2 Pull open the rear door. The paper may be jammed with one end caught in the standard exit bin. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
3 Remove the jammed paper. 4 Close both the front and rear doors. 5 Press to continue printing.
Troubleshooting Understanding printer messages Close door Close the front door of the printer. Load with Try one or more of the following: • Load the specified paper to clear the message and continue printing. • Cancel the current job. Load with Try one or more of the following: • Load the specified paper in the manual feeder, and then press • Cancel the current job. to continue printing.
Load manual feeder with Try one or more of the following: • Load the manual feeder with the correct paper type and size. • Press to continue printing. The printer manually overrides the request, and then paper prints from an automatically selected tray. • Cancel the current job. Load manual feeder with Try one or more of the following: • Load the manual feeder with the correct paper type and size. • Press to continue printing.
58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Remove the additional tray(s). 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible tray Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the tray. • Press to continue printing.
Solving printing problems Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on before sending a job to print. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you installed the correct printer software for your printer model.
Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Job takes longer than expected to print The job is too complex. Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Incorrect characters print Hex Trace mode - Slowly blinking Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on. Tray linking does not work Make sure to do all of the following: • Load both Tray 1 and Tray 2 with the same paper size and type. • From Print Properties or the print dialog, change the Paper source to Automatically select.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer from the wall outlet. 3 Check the connection between the option and the printer.
Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper or specialty media. For more information, see “Paper and specialty media guide” on page 50.
Page that jammed does not reprint after the jam is cleared Jam Recovery is set to Off. Do one of the following to set Jam Recovery to Auto or On: • If the printer is on a network, access the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 From the Settings tab, make sure Jam Recovery is set to Auto or On, and then click Submit.
After a few minutes, the print quality test pages print. The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and a graphic for evaluating the print quality • Two pages for assessing how well the printer is capable of printing various types of graphics 7 Examine the pages to determine the quality of printing. If there are problems, see “Solving print quality problems” on page 115.
CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Gray background From the Quality menu, select a reduced Toner Darkness setting before sending the job to print. To access the Quality menu, do one of the following: • If the printer is on a network, access the Embedded Web Server by typing the printer IP address into the address field of your Web browser. From the Settings tab, click Print Settings.
Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE PAGE SIZE SETTING Before sending the job to print, specify the correct page size in Print Properties or the software program. Paper curl These are possible solutions.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it.
CHECK THE PAPER Avoid textured paper with rough finishes. CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. THE TONER MAY BE LOW When Toner is low appears on the virtual display, or when the print becomes faded, order a new toner cartridge. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. CHECK THE PAPER TEXTURE SETTING Make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support.
These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.
THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Solid black or white streaks appear on transparencies or paper These are possible solutions.
Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275.
Notices Product information Product name: Lexmark E260, E260d, E260dn Machine type: 4513 Model(s): 200, 220, 230 Edition notice February 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Modular component notice Wireless-equipped models contain the following modular component(s): Lexmark regulatory type/model LEX-M04-001; FCC ID:IYLLEXM04001; IC:2376A-M04001 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 52 dBA Ready N/A Values are subject to change. See www.lexmark.com for current values.
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature -40.0C° – 60.0C° Laser notice The printer is certified in the U.S.
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 470 W Copying The product is generating hard-copy output from hard-copy original documents. N/A Scanning The product is scanning hard-copy documents. N/A Ready The product is waiting for a print job.
Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada.
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
6 7 8 9 10 11 12 13 14 15 16 17 time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license. TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment.
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement that is included with the Software Program) is the entire agreement between you and Lexmark relating to the Software Program.
Index Numerics 202 paper jams, clearing behind the rear door 105 235 paper jams, clearing from standard exit bin 101 250-sheet drawer installing 19 251 paper jams, clearing from manual feeder 104 2-sided printing 57 31 Defective cartridge 108 32.
linking trays 48 Load with 107 Load with 107 Load with 107 Load with 107 Load manual feeder with 108 Load manual feeder with 108 Load manual feeder with 107 loading envelopes 46 letterhead in manual feeder 59 letterhead in trays 59 manual feeder 46 optional 250-sheet tray 45 optional 550-sheet tray 45 standard 250-sheet tray 40 Local Printer Settings Utilit
incorrect margins 118 job prints from wrong tray 111 job prints on wrong paper 111 job takes longer than expected 111 jobs do not print 110 Large jobs do not collate 112 multiple-language PDFs do not print 111 paper curl 118 paper frequently jams 114 tray linking does not work 112 printer basic model 11 configurations 11 minimum clearances 10 moving 91 selecting a location 10 shipping 92 printer control panel 36 buttons 14 lights 14 printer messages 31 Defective cartridge 108 32.
clipped images 116 ghost images 117 gray background 117 poor transparency quality 121 print is too dark 118 print is too light 119 skewed print 120 solid black streaks 123 solid white streaks 123 streaked horizontal lines 121 streaked vertical lines 122 toner fog or background shading 120 toner rubs off 120 toner specks 121 troubleshooting, printer options drawers 113 memory card 114 option not working 113 U Universal Paper Size 74 setting 40 Universal Setup menu 74 unlinking trays 48 USB port 22 W Web si
