MX310dn User's Guide May 2013 Machine type(s): 7015 Model(s): 270 www.lexmark.
Contents 2 Contents Safety information.......................................................................................6 Learning about the printer...........................................................................8 Finding information about the printer......................................................................................................8 Selecting a location for the printer.......................................................................................................
Contents 3 Printing confidential and other held jobs................................................................................................53 Printing information pages......................................................................................................................55 Canceling a print job................................................................................................................................55 Copying....................................................
Contents 4 Settings menu........................................................................................................................................117 Help menu.............................................................................................................................................147 Saving money and the environment.........................................................149 Saving paper and toner............................................................................
Contents 5 [x]‑page jam, open tray [x]. [24y.xx].....................................................................................................180 [x]‑page jam, clear manual feeder. [25y.xx]..........................................................................................181 [x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................182 Troubleshooting............................................................................
Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Safety information 7 CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Learning about the printer 8 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at http://support.lexmark.com.
Learning about the printer 9 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site. Driver downloads Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your printer.
Learning about the printer 10 5 4 1 3 1 Right side 30 cm (12 in.) 2 Front 51 cm (20 in.) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 54 cm (21 in.) 1 2 Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture.
Learning about the printer 11 2 3 1 4 10 9 5 8 7 6 1 Printer control panel 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Front door release button 6 Standard 250‑sheet tray 7 Optional 250‑ or 550‑sheet tray 8 50‑sheet multipurpose feeder 9 Paper stop 10 Standard bin Understanding the basic functions of the scanner • • • • • Make quick copies or set the printer to perform specific copy jobs. Send a fax using the printer control panel.
Learning about the printer 12 Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Using the ADF • • • • • Load the document into the ADF tray faceup, short edge first.
Learning about the printer 13 Using the printer control panel 2 1 13 Use the 3 4 5 12 11 6 7 10 9 8 To 1 Display 2 Arrow buttons 3 Select button 4 Address book button View all the stored addresses. 5 Redial button View the last number dialed. 6 Keypad Enter numbers, letters, or symbols. 7 Sleep button Enable Sleep mode or Hibernate mode. • View the printer status and messages. • Set up and operate the printer. Scroll up and down or left and right. • Select menu options.
Learning about the printer 14 Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking amber The printer is entering or waking from Hibernate mode. Blinking amber for 0.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electircal outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 16 2 Open the controller board shield using the green handle. 1 2 3 Use the following illustration to locate the option card connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors. 4 Close the shield, and then the access door.
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 18 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board shield, and then the controller board access door.
Additional printer setup 19 CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Additional printer setup 3 Pull out the tray from the base. 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Additional printer setup 21 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 24.
Additional printer setup 22 Attaching cables CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Additional printer setup 23 Use the To 5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. 6 USB printer port Connect the printer to a computer. 7 Security slot Attach a lock that will secure the printer in place.
Additional printer setup 3 Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1 Open the printers folder.
Additional printer setup 25 Networking Notes: • Purchase a MarkNetTM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and WPA2 are types of security used on a network.
Additional printer setup 26 In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK. Note: D is the letter of your CD or DVD drive. • If you are using the downloaded software installer from the Web, then double‑click the installer that you have saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Additional printer setup 27 d Click the IP tab. e Type the printer IP address in the address field, and then click Add. • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.
Additional printer setup 28 Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
Additional printer setup 29 Using the Push Button Configuration (PBC) method 1 From the printer control panel, navigate to: > Settings > >Network/Ports > Wireless Connection Setup > > Network [x] > > Wi‑Fi Protected Setup > > Network [x] Setup > > Wireless > > > Start Push Button Method > 2 Follow the instructions on the printer display.
Additional printer setup 30 5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. 6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected.
Loading paper and specialty media 31 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 171 and “Storing paper” on page 51.
Loading paper and specialty media 32 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
Loading paper and specialty media 33 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. 1 A4 LTR EX EC B5 2 A5 Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length. • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately.
Loading paper and specialty media 34 A4 EXE LTR C B5 A5 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the top edge toward the front of the tray.
Loading paper and specialty media 35 • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.
Loading paper and specialty media 36 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the multipurpose feeder. a Pull the multipurpose feeder extender.
Loading paper and specialty media 37 b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges.
Loading paper and specialty media 38 • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. 4 Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.
Loading paper and specialty media Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Loading paper and specialty media 40 • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Loading paper and specialty media 41 Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names.
Loading paper and specialty media 42 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names 2 Type a name for the paper type, and then press . Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu.
Paper and specialty media guide 43 Paper and specialty media guide Additional information for printing on speciality media may be found in the Card Stock and Label Guide available at http://support.lexmark.com. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability.
Paper and specialty media guide 44 Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood.
Paper and specialty media guide 45 • Avoid papers with rough or heavily textured surfaces. Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Paper and specialty media guide 46 Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: 1 Minimize paper consumption. 2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or the Program for the Endorsement of Forest Certification (PEFC).
Paper and specialty media guide 47 Paper size and dimension Standard 250‑sheet tray Optional 250‑ or Multipurpose 550‑sheet tray feeder ADF Scanner glass Duplex mode A4 210 x 297 mm (8.27 x 11.7 in.) A5 148 x 210 mm (5.83 x 8.27 in.) X X A6 X 105 x 148 mm (4.13 x 5.83 in.) X JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive X 184.2 x 266.7 mm (7.25 x 10.5 in.) X Oficio (México) 215.9 x 340.4 mm (8.5 x 13.4 in.
Paper and specialty media guide 48 Paper size and dimension Standard 250‑sheet tray 9 Envelope Optional 250‑ or Multipurpose 550‑sheet tray feeder ADF Scanner glass Duplex mode X X X X X 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) X X X X X DL Envelope X X X X X X X X X X X X X X X X X X X X 98.4 x 226.1 mm (3.875 x 8.9 in.) 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 85.
Paper and specialty media guide Paper type 250‑ or 550‑sheet tray 49 Multipurpose feeder Duplex mode ADF Scanner glass Envelope2 X X X Rough envelope X X X Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton X Custom Type [x] 1 One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.
Paper and specialty media guide 50 Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton.
Paper and specialty media guide 51 • If zone coating of the adhesive is not possible, then remove a 2‑mm (0.06‑inch) strip on the leading and driver edge, and then use a non‑oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes. Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality.
Printing 52 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog if necessary: 1 With a document open, choose File > Page Setup.
Printing 53 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > 2 Adjust the toner darkness, and then press > Toner Darkness . Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing 54 Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing 55 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings tab > Security > Confidential Print Setup. 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted.
Printing In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Copying 57 Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 58 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the printer control panel, use the keypad to enter the number of copies, and then press . Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the printer control panel, use the keypad to enter the number of copies, and then press .
Copying 59 3 From the printer control panel, navigate to: > Copy > > Copy from > select the size of the original document 4 Navigate to: Copy to > > select the tray containing the transparencies > > select the number of copies or enter a number on the keypad > 5 If there are no trays that contain transparencies, then do the following: a Navigate to: Copy to > > Manual Feeder > > select the size of the transparencies > b Load transparencies into the multipurpose feeder, and then press > Transpare
Copying 60 Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 6 Press the left or right arrow button to scroll to Finish the Job, and then press . Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 61 4 Navigate to: Copy to > > select the tray containing the paper size and type you want to use > > select the number of copies or enter a number on the keypad > 5 If there are no trays that contain the paper size and type you want to use, then do the following: a Navigate to: Copy to > > Manual Feeder > > select the paper size > > select the paper type > b Load the size and type of paper into the multipurpose feeder, and then press .
Copying 62 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 63 3 From the printer control panel, navigate to: > Copy > > Content Type > select the content type of the original document 4 Press the left or right arrow button to scroll to one of the following: • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text and graphics or photos. • Photo—The original document is mostly a photo or an image.
Copying 64 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: > Copy > > Collate > select the collate setting you want > select the number of copies or enter a number on the keypad > Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press .
Copying 65 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 66 Canceling a copy job Canceling a copy job from the printer control panel 1 From the printer control panel, press . 2 When a list of copy jobs appears, select the job to cancel, and then press 3 Press . to go back to the home screen. Understanding the copy options Copies This option lets you set the number of copies to be printed. Copy from This option opens a screen where you can select the paper size of the original document.
Copying 67 Scale This option lets you scale the document from 25% to 400% of the original document size. You can also set automatic scaling. • When copying to a different paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and “Copy to” paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying. • To decrease or increase the value by 1%, press the left or right arrow button on the printer control panel.
Copying 68 Advanced Duplex This option lets you specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Overlay This option lets you create a watermark (or message) that overlays the content of your copy. You can choose from Confidential, Copy, Draft, Urgent, and Custom. You can type a custom message in the ”Enter the Custom Text Overlay and press OK” field. The message will appear, faintly, in large print across each page.
E-mailing 69 E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing 70 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu.
E-mailing 71 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is properly loaded. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Faxing 72 Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Faxing 73 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Faxing 74 Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
Faxing 75 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to the port of the printer. port of the printer.
Faxing 76 Connected to different wall jacks PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Faxing 77 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service 02 To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephone to the port of the printer. Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Faxing 78 Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Faxing 79 Scenario 3: VoIP telephone service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port. 3 Connect the telephone to the port of the printer.
Faxing 80 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port.
Faxing 81 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog telephone to the port of the printer.
Faxing 82 If the wall jack or equipment in your facility is not compatible with this type of connection, then you need to use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility port of the printer.
Faxing 83 Connecting the printer to a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Faxing 84 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports.
Faxing 85 1 Connect one end of the telephone cable that came the printer to the port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Note: Do not remove the adapter plug from the telephone system.
Faxing 86 Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Faxing 87 3 From the printer control panel, navigate to: > Fax > > enter a fax or shortcut number on the keypad > > Original Size > Note: If you want to fax another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 4 Press the left or right arrow button to scroll to Finish the Job, and then press .
Faxing 88 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Press # , and then enter the shortcut number on the keypad. 4 Press . Sending a fax using the address book The address book feature lets you search for bookmarks and network directory servers. 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Faxing 89 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Faxing 90 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: Fax > > enter the fax number > > Darkness > adjust the darkness of the fax > Viewing a fax log 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu.
Faxing 91 Canceling a fax job after scanning the original documents 1 From the printer control panel, press . 2 Press the left or right arrow button to scroll to the job you want to cancel. 3 Press > Delete Selected Jobs. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field.
Faxing 92 5 In the “Forward to Shortcut” field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. 6 Click Submit. Understanding the fax options Original Size This option lets you choose the size of the documents you are going to fax. 1 From the Fax area of the printer control panel, press the Options button. Original Size appears. 2 Press .
Faxing 93 Content Source This option lets you set the original document source. Select from the following content sources: • • • • • • • • Color Laser—The original document was printed using a color laser printer. Black/White Laser—The original document was printed using a mono laser printer. Inkjet—The original document was printed using an inkjet printer. Photo/Film—The original document is a photo from a film. Magazine—The original document is from a magazine.
Scanning 94 Scanning Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, small two-sided (duplex) pages. items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning 95 4 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 5 Click Add. Scanning to an FTP address Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Scanning 96 Scanning to a computer Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Scanning 97 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light turns on when the paper is loaded properly. b If you are loading a document into the ADF tray, then adjust the paper guides.
Understanding the printer menus 98 Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Size/Type Menu Settings Page Device Statistics Active NIC Confidential Print Security Audit Log General Settings Copy Settings Set Date and Time Fax Settings Page1 Standard Network2 Configure MP Network Setup Substitute Size E‑mail Settings Paper Texture Shortcut List Fax Job Log Paper Weight Fax Call Log Print Settings Paper Loading
Understanding the printer menus 99 Paper menu Default Source menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu setting. • If the same size and type of paper are in two trays and the paper size and paper type settings match, then the trays are automatically linked.
Understanding the printer menus 100 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the size of the paper loaded in the multipurpose feeder.
Understanding the printer menus 101 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper being manually loaded.
Understanding the printer menus 102 Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the multipurpose feeder as the primary paper source.
Understanding the printer menus 103 Use To Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded. Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded. Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded. Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded.
Understanding the printer menus 104 Paper Weight menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded. Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded.
Understanding the printer menus 105 Use To Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded. Light Weight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify the relative weight of the paper loaded is heavy. Rough/Cotton Weight Light Normal Heavy Specify the relative weight of the cotton or rough paper loaded. Custom [x] Weight Light Normal Heavy Specify the relative weight of the custom paper loaded.
Understanding the printer menus 106 Use To Light Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Heavy Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom type is supported.
Understanding the printer menus 107 Custom Scan Sizes menu Use To Custom Scan Size [x] Scan Size Name Width Height Orientation Portrait Landscape 2 scans per side Off On Specify a custom scan size name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus. • ADF Media Type is the factory default setting for custom scan sizes 3, 4, 5, and 6. • 8.5 inches is the U.S. factory default setting for Width.
Understanding the printer menus 108 Use To Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction. Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
Understanding the printer menus 109 Network/Ports menu Active NIC menu Use To Active NIC Auto [list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only when an optional network card is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu. All inactive ports are omitted.
Understanding the printer menus 110 Use To Network Buffer Auto 3KB to [maximum size allowed] Set the size of the network input buffer. Notes: • Auto is the factory default setting. • The value can be changed in 1KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Understanding the printer menus 111 Use To View Card Status Connected Disconnected View the connection status of the wireless network adapter. View Card Speed View the speed of an active wireless network adapter. Network Address UAA LAA View the network addresses. Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout.
Understanding the printer menus 112 Use To Enable BOOTP On Off Specify the BOOTP address assignment setting. Enable AutoIP Yes No Specify the Zero Configuration Networking setting. Enable FTP/TFTP Yes No Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser.
Understanding the printer menus 113 Use To Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided by a router. View Hostname Set the host name. View Address Note: These settings can be changed only from the Embedded Web Server. View Router Address Enable DHCPv6 On Off Note: On is the factory default setting. Enable DHCPv6 in the printer. Note: On is the factory default setting.
Understanding the printer menus 114 Use To View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk • Network/Ports > Network Setup [x] > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support.
Understanding the printer menus 115 Use To Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. SMTP Server Authentication No authentication required Login/Plain CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5 Specify the type of user authentication required for scan to e‑mail privileges.
Understanding the printer menus 116 Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. • Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.
Understanding the printer menus 117 Settings menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the printer display.
Understanding the printer menus 118 Use To Run Initial setup Yes No Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the country or region selection screen, the default becomes No. Paper Sizes US Metric Specify the unit of measurement for paper sizes. Notes: • U.S. is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard.
Understanding the printer menus 119 Use To Alarms Alarm Control Cartridge Alarm Set an alarm to sound when the printer requires user intervention. When activated, Alarm Control lets you set the number of times that the alarm sounds, while Cartridge Alarm lets you stop printing when a cartridge‑low condition occurs. For each alarm type, select from the following options: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. This sounds three quick beeps.
Understanding the printer menus 120 Use To Timeouts Screen Timeout 15–300 sec Set the amount of time in seconds the printer waits before returning the display to the Ready state. Timeouts Print Timeout Disabled 1–255 sec Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job. Note: “30 sec” is the factory default setting. Notes: • “90 sec “is the factory default setting.
Understanding the printer menus 121 Use To Print Recovery Jam Assist On Off Set the printer to automatically check for jammed paper. Print Recovery Page Protect Off On Let the printer successfully print a page that may not have printed otherwise. Note: On is the factory default setting. Notes: • Off is the factory default setting. This prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints.
Understanding the printer menus 122 Copy Settings menu Use To Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 123 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Specify the paper size of the original document. Copy To Source Tray [x] Auto Size Match MP Feeder Specify the paper source for copy jobs. Transparency Separators On Off Place a sheet of paper between transparencies.
Understanding the printer menus 124 Use To Overlay Confidential Copy Draft Urgent Custom Off Specify the overlay text printed on each page of the copy job. Custom Overlay Specify the custom overlay text. Note: Off is the factory default setting. Note: A maximum of 64 characters is allowed. Allow priority copies On Off Allow interruption of a print job to copy a page or document. Background Removal ‑4 to 4 Adjust the amount of background visible on a copy.
Understanding the printer menus 125 Use To Adjust ADF Skew Auto Off On Correct slight skew in the scanned image. Scan edge to edge Off On Specify if the original document is scanned edge‑to‑edge. Sharpness 1–5 Adjust the amount of sharpness of a copy. Note: Auto is the factory default setting. Note: Off is the factory default setting. Note: 3 is the factory default setting. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line.
Understanding the printer menus 126 Use To Caller ID Off Primary Alternate Specify the type of caller ID being used. Fax number masking Off From left From right Specify the direction from where digits are masked in an outgoing fax number. Notes: • Off is the factory default setting. • The number of characters masked is determined by the “Digits to mask” setting. Digits to Mask 0–58 Specify the number of digits to mask in an outgoing fax number.
Understanding the printer menus 127 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Content Type Text Graphics Text/Photo Photo Specify the content of the original document.
Understanding the printer menus 128 Use To Behind a PABX Yes No Enable or disable switchboard blind dialing without a dial tone. Enable ECM Yes No Enable or disable Error Correction Mode for fax jobs. Enable Fax Scans On Off Fax files that are scanned at the printer. Driver to fax Yes No Allow the printer driver to send fax jobs. Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer. Dial Mode Tone Pulse Specify the dialing sound, either as a tone or a pulse.
Understanding the printer menus 129 Use To Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible. Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image. Scan edge to edge Off On Specify if the original document is scanned edge‑to‑edge. Sharpness 1–5 Adjust the sharpness of a fax.
Understanding the printer menus 130 Use To Paper Source Auto Tray [x] MP Feeder Specify the paper source for printing incoming fax jobs. Sides (Duplex) Off On Enable two‑sided (duplex) printing for incoming fax jobs. Separator Sheets Off Before Job After Job Enable the printer to include separator sheets for incoming fax jobs. Separator Sheet Source Tray [x] MP Feeder Specify the paper source for separator sheet.
Understanding the printer menus 131 Use To Transmission Log Print log Do not print log Print only for error Enable printing of a transmission log after each fax job. Receive Error Log Print Never Print on Error Enable printing of a receive error log following a receive error. Auto Print Logs On Off Enable automatic printing of fax logs. Log Paper Source Tray [x] MP Feeder Specify the source of the paper used for printing logs.
Understanding the printer menus Use All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only 132 To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. E‑mail Settings menu Use To E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On Send a copy of the e-mail to the sender.
Understanding the printer menus 133 Use To Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch. Darkness 1–9 Lighten or darken the output. Orientation Portrait Landscape Specify the orientation of the scanned image. Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in.
Understanding the printer menus 134 Use To JPEG Quality Best for content 5–90 Set the quality of a JPEG photo image in relation to file size and quality of the image. Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size and quality of the image. 90 provides the best image quality, but the file size is very large. This menu setting applies to all scan functions. Text Default 5–90 Set the quality of a text image in relation to file size and quality of the image.
Understanding the printer menus 135 Use To Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop and to adjust the dropout setting for each color threshold. Contrast 0–5 Best for content Specify the contrast of the output. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document.
Understanding the printer menus 136 FTP Settings menu Use To Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the file for FTP sending. PDF Version 1.2–1.7 A–1a Set the version level of the PDF file for FTP sending. Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 137 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long Edge Short Edge Specify the page orientation of text and graphics. Notes: • Letter is the U.S. factory default setting. • A4 is the international factory default setting.
Understanding the printer menus 138 Use To Use Multi‑Page TIFF On Off For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Choose between single-page TIFF files and multiple‑page TIFF files. Notes: • On is the factory default setting. • This menu setting applies to all scan functions.
Understanding the printer menus 139 Use To Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a scanned image. Adjust ADF Skew Auto Off On Correct slight skew in the scanned image. Scan edge to edge Off On Specify whether the original document is scanned edge-to-edge. Sharpness 1–5 Adjust the amount of sharpness of a scanned image Note: Off is the factory default setting.
Understanding the printer menus 140 Finishing menu Use To Sides (Duplex) 1 sided 2 sided Specify whether two‑sided (duplex) printing is set as the user default setting for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup.
Understanding the printer menus 141 Use To Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple pages on one sheet of paper. Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pages are printed on a single sheet when using Paper Saver. Paper Saver Orientation Auto Landscape Portrait Specify the orientation in which pages are printed on a single sheet. Paper Saver Border None Solid Print a border when using Paper Saver.
Understanding the printer menus 142 Use To Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding the printer menus 143 XPS menu Use To Print Error Pages Off On Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Use To Scale to Fit Yes No Scale page content to fit the selected paper size. Annotations Do Not Print Print Print annotations in a PDF. Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding the printer menus 144 Use To PCL Emulation Settings Pitch 0.08–100.00 Specify the font pitch for scalable monospaced fonts. Notes: • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. • For non‑scalable monospaced fonts, the pitch appears on the display but cannot be changed.
Understanding the printer menus 145 Use To Tray Renumber Assign Multipurpose Feeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.
Understanding the printer menus 146 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers To Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT N
Understanding the printer menus 147 Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Image menu Use To Auto Fit On Off Select the optimal paper size, scaling, and orientation. Invert On Off Invert bitonal monochrome images.
Understanding the printer menus 148 Menu item Description E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and about changing settin
Saving money and the environment 149 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 150 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 171. Saving energy Using Eco‑mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
Saving money and the environment 151 Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Press .
Saving money and the environment 152 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • The Hibernate mode can be scheduled. For more information, see “Using Schedule Power Modes” on page 153.
Saving money and the environment 153 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings. 3 In the Screen Brightness field, enter the brightness percentage you want for the display. 4 Click Submit.
Saving money and the environment 154 Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist.
Securing the printer 155 Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
Securing the printer 156 The printer will perform a power‑on reset, and then return to normal operating mode. Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page. You can also see the Embedded Web Server Administrator’s Guide for additional information: 1 Go to http://support.lexmark.
Maintaining the printer 157 Maintaining the printer Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet.
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 4 Close the scanner cover.
Maintaining the printer 159 Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the printer control panel, navigate to: > Status/Supplies > > View Supplies > Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network.
Maintaining the printer 160 Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Maintaining the printer 161 Item Regular cartridge Worldwide High Yield Toner Cartridge 600HA Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary. • Contact your service representative to replace the maintenance kit.
Maintaining the printer • • • • High humidity above 80% Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
Maintaining the printer 163 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Close the front door.
Maintaining the printer Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
Maintaining the printer 165 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Maintaining the printer 166 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 167 • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Managing the printer 168 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Managing the printer 169 Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Managing the printer 170 Notification Description Non Continuable Stop1,2 The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing. 1 The printer generates an e-mail about the status of the supply when supply notification is enabled. 2 The printer stops when some supplies become empty to prevent damage. 4 Click Submit.
Clearing jams 171 Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper • • • • Incorrect loading of paper Do not remove a tray while the printer is printing.
Clearing jams 172 • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand.
Clearing jams 173 1 2 3 4 5 7 Jam access area Printer control panel message 6 What to do 1 Automatic document [x]‑page jam, open automatic feeder (ADF) feeder top cover. [28y.xx] Remove all paper from the ADF tray, and then remove the jammed paper. 2 Standard bin [x]‑page jam, clear standard bin. [20y.xx] Remove the jammed paper. 3 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper.
Clearing jams [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle.
Clearing jams 175 3 Lift the green handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Clearing jams 176 Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Clearing jams 177 9 Close the front door. 10 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > . [x]‑page jam, open rear door. [20y.xx] 1 Open the front door to loosen the jammed paper in the rear door. 2 Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Clearing jams 178 4 Close the rear door, and then the front door. 5 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > . [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 From the printer control panel, touch models, select Next > to clear the message and continue printing.
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 180 4 Insert the tray. 5 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > . [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 181 3 Insert the tray. 4 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > . [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 Flex the sheets of paper back and forth to loosen them, and then fan them.
Clearing jams 182 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > . [x]‑page jam, open automatic feeder top cover. [28y.xx] 1 Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray.
Clearing jams 183 5 Straighten the edges of the original documents, then load the original documents into the ADF, and then adjust the paper guide. 6 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > .
Troubleshooting 184 Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 185 Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job.
Troubleshooting 186 Defective flash detected [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Cancel the current print job. Error reading USB drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub.
Troubleshooting 187 Fax Station Number not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person. Imaging unit low [84.xy] You may need to order an imaging unit.
Troubleshooting 188 Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Delete fonts, macros, and other data from the printer memory. • Install additional printer memory. Insufficient memory, some Held Jobs were deleted [37] The printer deleted some held jobs in order to process current jobs.
Troubleshooting 189 Load manual feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.
Troubleshooting 190 Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm. Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray.
Troubleshooting 191 Maintenance kit nearly low [80.xy] For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon.
Troubleshooting 192 • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User’s Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Lexmark supply or part installed in the printer.
Troubleshooting 193 For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, install the toner cartridge. For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide. • If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it.
Troubleshooting 194 Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region.
Troubleshooting 195 Replace jammed originals if restarting job. From the printer control panel, try one or more of the following: • Select Cancel job to clear the message and cancel the scan job. For non‑touch‑screen printer models, press to confirm. • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 196 Scanner disabled. Contact system administrator if problem persists. [840.02] From the printer control panel, try one or more of the following: • Select Continue with scanner disabled to return to the home screen, and then contact your system support person. • Select Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner. • For non‑touch‑screen printer models, press to confirm. Scanner jam, remove all originals from the scanner [2yy.
Troubleshooting 197 Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: • Install the missing supply to complete the job. • Cancel the current job. Too many flash options installed [58] 1 Turn off the printer.
Troubleshooting 198 Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Solving printer problems • “Basic printer problems” on page 198 • “Hardware and internal option problems” on page 200 • “Paper feed problems” on page 202 Basic printer problems The printer is not responding Action Yes No Step 1 Go to step 2.
Troubleshooting 199 Action Yes No Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are inserted in the correct ports. • The USB symbol on the cable with the USB symbol on the printer Are the cables inserted in the correct ports? • The appropriate Ethernet cable with the Ethernet port Step 6 Make sure the electrical outlet is not turned off by a switch or breaker. Turn on the switch or reset the breaker. Go to step 7.
Troubleshooting 200 Printer display is blank Action Yes No Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Turn off the printer, and then contact customer support.
Troubleshooting 201 Action Yes No Step 4 a Check if the internal option is selected. The problem is solved. Contact customer support. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 24. b Resend the print job.
Troubleshooting 202 Paper feed problems Jammed pages are not reprinted Action Yes No The problem is solved. Contact customer support. a Turn on jam recovery. 1 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery 2 Select On or Auto. 3 Depending on your printer model, press or touch Submit. b Resend the pages that did not print.
Troubleshooting 203 Paper jam message remains after jam is cleared Action Yes No Contact customer support. The problem is solved. Action Yes No Step 1 Deactivate Hex Trace mode. Go to step 2. Contact customer support. The problem is solved. Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. The problem is solved. Go to step 2. a Do either of the following: • For touch‑screen printer models, touch or Done.
Troubleshooting Action 204 Yes No The problem is solved. Go to step 3. Step 2 a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 a Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type. b Resend the print job. The problem is solved. Go to step 4.
Troubleshooting 205 Multiple‑language PDF files do not print Action Yes No The problem is solved. Go to step 2. Step 1 a Check if the print options for the PDF output are set to embed all fonts. For more information, see the documentation that came with Adobe Acrobat. b Generate a new PDF file, and then resend the print job. Do the files print? Step 2 a Open the document you want to print in Adobe Acrobat. The problem is solved. Contact customer support.
Troubleshooting 206 Action Yes No Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer. The problem is solved. Go to step 5. Note: For more information, see the setup documentation that came with the printer. b Resend the print job. Do the jobs print? Step 5 The problem is solved. Go to step 6. a Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. b Resend the print job.
Troubleshooting 207 Action Yes No Step 3 a Remove held jobs stored in the printer memory. The problem is solved. Go to step 4. b Resend the print job. Did the job print? Step 4 a Disable the Page Protect feature. The problem is solved. Go to step 5. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Page Protect > Off b Resend the print job. Did the job print? The problem is solved. Contact customer Step 5 support.
Troubleshooting 208 Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Yes No Step 1 The problem is solved. Go to step 2. a Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
Troubleshooting 209 Print quality problems Characters have jagged or uneven edges Action Yes Go to step 2. Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: No Select a font that is supported by the printer. Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts. b Resend the print job. Are you using fonts that are supported by the printer? The problem is solved. Contact customer support.
Troubleshooting 210 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match the paper loaded in the tray. Do the paper size and type match the paper loaded in the tray? • Change the paper loaded in the tray to match the paper size specified in the tray settings.
Troubleshooting 211 Action Yes No Step 2 a Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. b Resend the print job. The problem is solved. Contact customer support. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes No Step 1 a From the Quality Menu on the printer control panel, decrease the toner darkness. The problem is solved. Go to step 2.
Troubleshooting 212 Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. Go to step 2. The problem is solved. Step 2 Go to step 3. a Load the specified tray or feeder with a recommended type of paper. The problem is solved. b Resend the print job. Do horizontal voids appear on prints? b Resend the print job. Do horizontal voids appear on prints? Step 3 a Redistribute the toner in the imaging unit.
Troubleshooting 213 Incorrect margins on prints ABCD ABCD ABCD Action Yes No The problem is solved. Go to step 2. Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Are the margins correct? Step 2 From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3.
Troubleshooting 214 Paper curl Action Yes No Step 1 Go to step 2. Adjust the width and length guides. Go to step 3. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded.
Troubleshooting Action 215 Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. b Resend the print job. No The problem is solved. Do print irregularities still appear? Step 2 Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved.
Troubleshooting 216 Print is too dark Action Yes Go to step 2. Step 1 a From the Quality menu on the printer control panel, reduce the toner darkness. No The problem is solved. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Step 2 Go to step 3. a From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job.
Troubleshooting 217 Action Yes No Step 5 a Load paper from a fresh package. Go to step 6. The problem is solved. Contact customer support. The problem is solved. Yes No Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Is the print still too dark? Print is too light Action Go to step 2.
Troubleshooting 218 Action Yes Step 4 From the printer Go to step 5. control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. No Go to step 6. The problem is solved. Go to step 7. The problem is solved. Contact customer support. The problem is solved.
Troubleshooting 219 Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. 2 Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Troubleshooting 220 Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 221 Shadow images appear on prints Leading edge A AB BC CD D A B C D ABCD Trailing edge Action Yes No Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Go to step 3. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Load paper with the correct paper type and weight in the tray.
Troubleshooting Action 222 Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. No The problem is solved. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. Contact customer support. The problem is solved. Yes No b Resend the print job.
Troubleshooting 223 Action Yes No Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Yes No Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 224 Action Yes No Step 3 a Load paper from a fresh package. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked vertical lines appear on prints? Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.
Troubleshooting 225 Toner rubs off Leading edge ABC DEF Trailing edge Action Yes No Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. From the Paper menu on the printer control panel, set the paper texture. Contact customer support. Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2.
Troubleshooting 226 Uneven print density Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. Go to step 2. The problem is solved. Go to step 3. Step 2 a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. The problem is solved.
Troubleshooting 227 Action Yes No Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Clear the error or status Go to step 2. message. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Troubleshooting 228 Scanner unit does not close Action Yes No Check if there are no obstructions between the scanner unit and the printer. a Lift the scanner unit. The problem is solved. Contact customer support. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit. Did the scanner unit close properly? Poor copy quality Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display.
Troubleshooting 229 Action Yes No Step 6 Go to step 7. Change the Content Type and Content Source settings to match the document being scanned. Go to step 8. The problem is solved. Go to step 9. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. Place the document or photo facedown on the scanner glass in the upper left corner. Check the copy settings.
Troubleshooting 230 Action Yes No Step 2 Go to step 3. Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Does the paper size setting match the size of the paper loaded in the tray. The problem is solved. Contact customer Step 3 support.
Troubleshooting 231 Action Yes The problem is solved. Contact customer support. a From the printer control panel, navigate to: > Settings > No > General Settings > > Run initial setup > > b Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display. c Select a language, and then press . d Select a country or region, and then press . e Select a time zone, and then press .
Troubleshooting 232 Cannot send or receive a fax Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Is there an error or status message on the display? Step 2 Go to step 3. Connect the power cord to the printer and a properly grounded electrical outlet. Go to step 4. Turn on the printer, and then wait until Ready appears on the display. Go to step 5. Securely connect the cables.
Troubleshooting 233 Action Yes No Step 6 Go to step 7. Connect the printer to an analog phone service or the correct digital connector. Go to step 8. • Try calling the fax Check if the printer is connected to an analog phone service or the correct digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Troubleshooting Action 234 Yes No The problem is solved. Go to step 11. Step 10 a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. Can you send or receive a fax? Step 11 Scan the original document one page at a time. a Dial the fax number. The problem is solved. Contact customer support.
Troubleshooting 235 Action Yes Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. No Can you receive faxes? Can receive but not send faxes Action Yes No Step 1 The problem is solved. Go to step 2. Check if the printer is in Fax mode. From the printer control panel, press Fax to put the printer in fax mode, and then resend the fax job. Can you send faxes? The problem is solved.
Troubleshooting 236 Received fax has poor print quality Action Yes No Step 1 The problem is solved. Go to step 2. Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. There may have been a problem with the quality of the telephone line connection. Is the fax print quality satisfactory? Step 2 The problem is solved. Go to step 3. Decrease the incoming fax transmission speed.
Troubleshooting 237 • “Scanning takes too long or freezes the computer” on page 238 • “Poor scanned image quality” on page 239 • “Partial document or photo scans” on page 240 The scanner does not respond Action Yes No Step 1 Go to step 2. Turn on the printer. Go to step 3. Connect the printer cable securely to the printer and the computer, print server, option, or other network device. Go to step 4. Connect the power cord to the printer and a properly grounded electrical outlet.
Troubleshooting 238 Scan job was not successful Action Yes No Step 1 Go to step 2. Connect the cables properly. Change the file name. Go to step 3. Close the file you are scanning. Go to step 4. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Check if the file name is already in use.
Troubleshooting 239 Action Yes No Step 2 Contact customer support. The problem is solved. Action Yes No Step 1 Clear the error message. Go to step 2. Go to step 3. Increase the scan resolution settings for a higher‑quality output. Go to step 4. See “Cleaning the scanner glass” on page 158. Go to step 5. Place the document or photo facedown on the scanner glass in the upper left corner. Go to step 6. See “Print quality problems” on page 209. Select a lower scan resolution.
Troubleshooting 240 Action Yes No Step 7 Problem solved. Contact customer support. Yes No Increase the scan resolution settings for a higher‑quality output. Did the increased resolution produce a higher‑quality output? Partial document or photo scans Action Check the placement of the document or photo. Contact customer Make sure the document or photo is loaded facedown on the scanner support. glass in the upper left corner.
Troubleshooting 241 Action Yes No Step 3 The problem is solved. Go to step 4. Check if the network is working. a Print a network setup page. b Check the first section of the network setup page and confirm that the status is Connected. Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.
Troubleshooting Live chat 242 You can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275.
Notices 243 Notices Product information Product name: Lexmark MX310dn Machine type: 7015 Model(s): 270 Edition notice May 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 244 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices 245 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 52 dBA Scanning 45 dBA Copying 54 dBA Ready N/A Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.
Notices 246 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S.
Notices 247 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 248 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Notices 249 日本の VCCI 規定 製品にこのマークが表示されている場合、次の要件を満たしています。 この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この 装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 VCCI-B European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment
Notices 250 after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Notices 251 the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique.
Notices 252 Lexmark International, Inc. LEX-M03-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Notices 253 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 254 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.
Notices 255 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 256 Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc.
Notices 257 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Notices 258 Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed.
Notices 259 MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document.
Index 260 Index Numerics 250‑sheet tray installing 19 550‑sheet tray installing 19 Symbols [x]‑page jam, clear manual feeder. [25y.xx] 181 [x]‑page jam, clear standard bin. [20y.xx] 178 [x]‑page jam, open automatic feeder top cover. [28y.xx] 182 [x]‑page jam, open front door. [20y.xx] 174 [x]‑page jam, open rear door. [20y.xx] 177 [x]‑page jam, open tray [x]. [24y.xx] 180 [x]‑page jam, remove tray 1 to clear duplex. [23y.
Index Eco‑Mode 150 Hibernate mode 152 Quiet mode 150 Schedule Power Modes 153 Sleep mode 151 conserving supplies 149 contacting customer support 241 control panel, printer indicator light 13 Sleep button light 13 controller board accessing 15 copies copy options 66 copy from copy options 66 copy job canceling 66 copy options advanced duplex 68 collate 67 copies 66 copy from 66 copy to 66 darkness 67 overlay 68 paper saver 68 scale 67 separator sheets 68 sides (duplex) 67 copy quality adjusting 62 copy scre
Index Error reading USB drive. Remove USB. 186 Error reading USB hub. Remove hub.
Index Imaging unit very low, [x] estimated pages remain [84.
Index 264 N P Network [x] menu 109 Network [x] software error [54] 191 Network Card menu 110 Network Reports menu 110 network settings Embedded Web Server 168 network setup page printing 30 Networking Guide where to find 168 No analog phone line connected to modem, fax is disabled. 192 noise emission levels 245 noise, printer reducing 150 Non‑Lexmark [supply type], see User’s Guide [33.
Index print troubleshooting incorrect characters print 203 incorrect margins on prints 213 jammed pages are not reprinted 202 job prints from wrong tray 203 job prints on wrong paper 203 jobs do not print 205 Large jobs do not collate 204 multiple‑language PDF files do not print 205 paper curl 214 paper frequently jams 202 print job takes longer than expected 206 tray linking does not work 208 unexpected page breaks occur 208 printer minimum clearances 9 moving 9, 166, 167 selecting a location 9 shipping 1
Index Replace all originals if restarting job. 193 Replace cartridge, 0 estimated pages remain [88.xy] 193 Replace cartridge, printer region mismatch [42.xy] 194 Replace defective imaging unit [31.xy] 194 Replace imaging unit, 0 estimated pages remain [84.xy] 194 Replace jammed originals if restarting job. 195 Replace maintenance kit, 0 estimated pages remain [80.xy] 195 Replace unsupported cartridge [32.xy] 195 Replace unsupported imaging unit [32.
Index functions 11 scanner glass 12 Scanner automatic feeder cover open 195 Scanner disabled by admin [840.01] 195 Scanner disabled. Contact system administrator if problem persists. [840.02] 196 scanner glass cleaning 158 copying using 58 Scanner jam, remove all originals from the scanner [2yy.xx] 196 Scanner jam, remove jammed originals from the scanner [2yy.
Index transparencies copying on 58 loading, multipurpose feeder 36 tips 49 trays linking 40 loading 31 unlinking 40 troubleshooting cannot open Embedded Web Server 240 checking an unresponsive printer 198 contacting customer support 241 fax function is not set up 230 solving basic printer problems 198 the scanner does not respond 237 troubleshooting, copy copier does not respond 227 partial document or photo copies 229 poor copy quality 228 poor scanned image quality 239 scanner unit does not close 228, 23
Index wireless setup wizard using 28 X XPS menu 143 269
