MX610 Series User's Guide June 2012 Machine type(s): 7016 Model(s): 630, 670, 675, 679 www.lexmark.
Contents 2 Contents Safety information.......................................................................................8 Learning about the printer.........................................................................10 Finding information about the printer....................................................................................................10 Selecting a location for the printer.........................................................................................................
Contents 3 Installing hardware options.....................................................................................................................45 Order of installation..........................................................................................................................................45 Installing optional trays ....................................................................................................................................
Contents 4 Printing confidential and other held jobs................................................................................................86 Printing information pages......................................................................................................................88 Canceling a print job................................................................................................................................88 Copying....................................................
Contents 5 Paper menu...........................................................................................................................................140 Reports Menu........................................................................................................................................150 Network/Ports menu.............................................................................................................................151 Security menu..................................
Contents 6 Ordering supplies..................................................................................................................................224 Using genuine Lexmark parts and supplies.....................................................................................................224 Ordering toner cartridges ...............................................................................................................................225 Ordering an imaging unit .....................
Contents 7 Troubleshooting.......................................................................................259 Understanding the printer messages....................................................................................................259 Solving printer problems.......................................................................................................................273 Solving print problems......................................................................................
Safety information 8 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 9 Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
Learning about the printer 10 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Learning about the printer 11 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 12 5 1 4 3 1 Right side 304.8 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 203.2 mm (8 in.) 4 Rear 203.2 mm (8 in.) 5 Top 800 mm (31.49 in.) 2 Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Learning about the printer 13 Basic model 2 3 4 1 5 7 6 1 Display 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 550‑sheet tray
Learning about the printer Configured model 1 Optional 250‑sheet tray 2 Optional 550‑sheet tray 3 Optional stapler Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers. If the printer is installed on a network, then you can use the Embedded Web Server to do the following: • • • • • • View the virtual display of the printer control panel. Check the status of the printer supplies. Configure supply notifications.
Learning about the printer 15 3 Press Enter. The Embedded Web Server page appears. Understanding the basic functions of the scanner • • • • • Make quick copies or set the printer to perform specific copy jobs. Send a fax using the printer control panel. Send a fax to multiple fax destinations at the same time. Scan documents and send them to your computer, an e-mail address, or an FTP destination. Scan documents and send them to another printer (PDF through an FTP).
Understanding the printer control panel 16 Understanding the printer control panel Using the printer control panel Use the To 1 Printer control panel 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. • View the printer status and messages. • Set up and operate the printer. Do the following to wake the printer from Sleep mode: • • • • • Press any hard button. Open a door or cover. Send a print job from the computer.
Understanding the printer control panel 17 Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Printer status Off The printer is idle or in Ready state.
Understanding the printer control panel Touch 18 To 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Arrows Scroll up or down. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. 9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Understanding the printer control panel 19 Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
Understanding the printer control panel Other touch-screen buttons Touch To Accept Save a setting. Cancel Reset • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset values on the screen.
Setting up and using the home screen applications 21 Setting up and using the home screen applications Notes: • Your home screen may vary, depending on your home screen customization settings, administrative setup, and active applications. Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase.
Setting up and using the home screen applications 22 You can find the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings page, and then finding the TCP/IP section. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications Use 23 To Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen. For more information, see “Setting up Forms and Favorites” on page 23. Multi Send Scan a document, and then send it to multiple destinations. For more information, see “Setting up Multi Send” on page 25. MyShortcut Create shortcuts directly on the printer home screen. For more information, see “Using MyShortcut” on page 25.
Setting up and using the home screen applications Use 24 To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access.
Setting up and using the home screen applications 25 3 Change the default scanning options, if necessary. • Default tray—Select the default tray to be used for printing scan images. • Default number of copies—Specify the number of copies that should automatically print when the application is used. • Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed.
Setting up and using the home screen applications 26 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Multi Send. 3 From the Profiles section, click Add, and then customize the settings.
Setting up and using the home screen applications 27 To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
Setting up and using the home screen applications 28 3 To export or import a configuration for multiple applications, do the following: a Click Settings > Import/Export. b Do either of the following: • To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 30 Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Open the controller board access door.
Additional printer setup 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Lexmark Internal Solutions Port connector 4 Close the shield, and then the access door. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 32 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 5 Close the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 34 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board shield, and then the controller board access door.
Additional printer setup Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 36 2 Lightly press the stop on the left side of the controller board access door, and then slide the access door to remove. 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector.
Additional printer setup 37 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 6 Secure the ISP solution to the plastic bracket using the long screw.
Additional printer setup 7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
Additional printer setup 9 Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. 10 Run the ISP cable through the controller board shield.
Additional printer setup 11 Open the controller board shield using the green handle. 12 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see “Removing a printer hard disk” on page 44. To reinstall the printer hard disk, see “Installing a printer hard disk” on page 42.
Additional printer setup 13 Close the controller board shield. 14 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 49.
Additional printer setup 42 Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 43 c Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets.
Additional printer setup d Tighten the two screws. 4 Close the controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 49.
Additional printer setup 45 3 Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. 4 Hold the printer hard disk by the edges, and then remove it from the printer. 5 Close the controller board shield, and then close the access door.
Additional printer setup 46 For more information on installing a printer stand, optional 250‑ or 550‑sheet tray, or spacer, see the setup sheet that came with the option. Installing optional trays CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Additional printer setup 3 Pull out the tray from the base. 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Additional printer setup 48 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 49.
Additional printer setup 49 Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
Additional printer setup 50 c Press Enter, or click OK. 2 Select the printer. 3 Right‑click the printer, and then select Printer properties (Windows 7) or Properties (earlier versions). 4 Click the Configuration tab. 5 Do either of the following: • Click Update Now ‑ Ask Printer. • Under Configuration Options, manually add any installed hardware options. 6 Click Apply.
Additional printer setup 51 8 7 6 5 4 3 2 1 Use the To 1 Printer power cord socket Connect the printer to a properly grounded electrical outlet. 2 Power switch Turn the printer on or off. 3 Ethernet port Connect the printer to an Ethernet network. 4 EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line.
Additional printer setup 52 Networking Notes: • Purchase a MarkNetTM N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X-RADIUS are types of security used on a network.
Additional printer setup 53 For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Install the printer driver on the computer.
Additional printer setup 54 Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
Additional printer setup 55 1 From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup 2 Select a wireless connection setup. Use To Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID.
Additional printer setup 56 Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field.
Additional printer setup Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click , or click Start and then click Run. 3 In the Start Search or Run dialog, type control printers. 4 Press Enter, or click OK. 5 Select the printer that has changed.
Additional printer setup 58 Setting up serial printing Use serial printing to print even when the computer is far from the printer, or to print at a reduced speed. After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer. a From the printer control panel, navigate to the menu for the port settings.
Additional printer setup 59 Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
Loading paper and specialty media 60 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 238 and “Storing paper” on page 78.
Loading paper and specialty media 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading.
Loading paper and specialty media 62 3 Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze, and then slide the length guide tab backward to accommodate their length. • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately.
Loading paper and specialty media 63 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not, and whether two sided printing is needed.
Loading paper and specialty media 64 Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided (duplex) printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. Overfilling may cause paper jams.
Loading paper and specialty media 65 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Loading paper and specialty media a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open.
Loading paper and specialty media 67 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. Straighten the edges on a level surface.
Loading paper and specialty media Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in.
Loading paper and specialty media • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Loading paper and specialty media 70 • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Loading paper and specialty media 71 Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer links those trays. When one linked tray becomes empty, paper feeds from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in do not automatically link.
Loading paper and specialty media Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Names 2 Select a custom name, and then type a custom paper type name. 3 Touch . 4 Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays.
Loading paper and specialty media 73 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom name you want to configure, and then touch .
Paper and specialty media guide 74 Paper and specialty media guide Using specialty media Tips on using letterhead • • • • Use letterhead designed specifically for laser printers. Print samples on the letterhead being considered for use before buying large quantities. Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together. Page orientation is important when printing on letterhead.
Paper and specialty media guide 75 – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets.
Paper and specialty media guide 76 • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.
Paper and specialty media guide 77 For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guide 78 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Paper and specialty media guide 79 Supported paper sizes, types, and weights Supported paper sizes Paper size and dimension Standard 550‑sheet tray Optional 250‑ or Multipurpose 550‑sheet tray feeder Business card X X 3x5 X 4x6 X X ADF Scanner glass Duplex mode X X X X X X X X A4 210 x 297 mm (8.27 x 11.7 in.) A5 X 148 x 210 mm (5.83 x 8.27 in.) A6 X X 105 x 148 mm (4.13 x 5.83 in.) JIS B5 X 182 x 257 mm (7.17 x 10.1 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.
Paper and specialty media guide 80 Paper size and dimension Standard 550‑sheet tray Optional 250‑ or Multipurpose 550‑sheet tray feeder ADF Scanner glass Duplex mode Universal* 76.2 x 76.2 mm to 215.9 x 359.92 mm (3 x 3 in. to 8.5 x 14.17 in.) 7 3/4 Envelope (Monarch) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 226.1 mm (3.875 x 8.9 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.
Paper and specialty media guide Paper type 81 Standard 250‑ or Multipurpose 550‑sheet tray 550‑sheet tray feeder Duplex mode ADF Scanner glass Recycled Paper labels Bond X X X X X X X Envelope2 Rough envelope Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton X Custom Type [x] 1 Transparencies are supported only in the 250‑sheet tray. 2 Use envelopes that lie flat when individually placed on a table facedown.
Paper and specialty media guide 82 Paper size Dimensions Staple finisher 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) X B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) X Other Envelope 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.
Printing 83 Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites” on page 23.
Printing 84 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit.
Printing 85 • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur.
Printing 86 Recommended flash drives File type • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Images: • • • • • • • • .dcx .gif .jpeg or .jpg .bmp .pcx .tiff or .tif .png .
Printing 87 2 Touch Submit. Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing 88 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Configuration > Other Settings tab > Security > Confidential Print Setup. 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.
Printing 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete. For Macintosh users 1 From the Apple Menu, navigate to either of the following: • System Preferences > Print & Scan > select a printer > Open Print Queue • System Preferences > Print & Fax > select a printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then click Delete.
Copying 90 Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 91 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page. 3 Touch Finish the Job.
Copying 92 3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > 4 Load transparencies into the multipurpose feeder, and then touch Copy It. Copying on letterhead 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 93 Making copies using paper from a selected tray 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 94 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > 4 Navigate to: Copy to > Letter > > Copy It The scanner identifies the different paper sizes as they are scanned, and then scales the mixed paper sizes to fit on the paper size selected.
Copying 95 4 From the Scale area, touch or to decrease or increase the value by 1%. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying. 5 Touch Copy It. Adjusting copy quality 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 96 Collated Not collated 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 97 Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Make sure to set the copy size to 100%. 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.
Copying 98 Placing information on copies Placing a header or footer on pages 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.
Copying 99 Canceling a copy job while pages are being printed 1 From the home screen, touch Cancel Job, or press on the keypad. 2 Touch the job you want to cancel. 3 Touch Delete Selected Jobs. Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. • Touch the paper size that matches the original document. • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes.
Copying 100 Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed. Content This option lets you set the original document type and source. Select from the following content types: • • • • Text—The content of the original document is mostly text or line art. Text/Photo—The original document is a mixture of text, graphics, and photos.
E-mailing 101 E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing 102 3 Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
E-mailing 103 E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications" section of the User’s Guide.
E-mailing 104 Sending an e‑mail using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
E-mailing 105 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. • Secure PDF—Create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF—Create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file.
E-mailing 106 Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image.
E-mailing 107 Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Faxing 108 Faxing Note: Fax capabilities may not be available on all printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Faxing 109 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual). For more information, see “Regulatory notices for telecommunication terminal equipment” on page 328.
Faxing 110 Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
Faxing 111 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to the port of the printer. port of the printer.
Faxing 112 Connected to different wall jacks PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Faxing 113 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service 02 To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephone to the port of the printer. Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Faxing 114 Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Faxing 115 Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port. 3 Remove the protective plug from the port of the printer, and then connect the telephone to the port.
Faxing 116 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port.
Faxing 117 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog telephone to the port of the printer.
Faxing 118 If the wall jack or equipment in your facility is not compatible with this type of connection, then you need to use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility port of the printer.
Faxing 119 Connecting the printer to a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Faxing 120 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE 1 Connect one end of the telephone cable that came the printer to the LINE port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port.
Faxing 121 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Note: Do not remove the adapter plug from the telephone system. port of the printer if you are connecting to a serial or cascaded Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern.
Faxing 122 Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Security > Set Date and Time.
Faxing 123 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book. 5 Touch Fax It.
Faxing 124 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the shortcut number using the keypad. 4 Touch Fax It. Sending a fax using the address book The address book lets you search for bookmarks and network directory servers. For more information on enabling the address book feature, contact your system support person.
Faxing 125 Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Faxing 126 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options 4 From the Resolution area, touch the arrows to select the resolution you want.
Faxing 127 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. • In the Banned Fax List field, enter the phone numbers or type the fax names of specific fax callers you want to block.
Faxing 128 3 From the Held Fax Mode menu, select one of the following: • Off • Always On • Manual • Scheduled 4 If you selected Scheduled, then continue with the following steps: a Click Fax Holding Schedule. b From the Action menu, select Hold faxes. c From the Time menu, select the time you want the held faxes released. d From the Day(s) menu, select the day you want the held faxes released. 5 Click Add.
Faxing 129 Select from the following content sources: • • • • • • • • Color Laser—The original document was printed using a color laser printer. Inkjet—The original document was printed using an inkjet printer. Magazine—The original document is from a magazine. Brochure—The original document is from a brochure. Black/White Laser—The original document was printed using a mono laser printer. Photo/Film—The original document is a photo from film. Newspaper—The original document is from a newspaper.
Faxing 130 Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, and Sharpness settings before you fax the document. • Custom Job—This combines multiple scanning jobs into a single job. • Edge Erase—This removes smudges or marks around the edges of a document.
Scanning 131 Scanning You can use the printer to send a file to an FTP address. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi-send or MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications" section of the User’s Guide. Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person.
Scanning 132 Creating an FTP shortcut using the printer control panel 1 From the home screen, navigate to: FTP > FTP > type the FTP address > > type a name for the shortcut > Done 2 Verify that the shortcut name and number are correct, and then touch OK. Notes: • If the name or number is incorrect, then touch Cancel, and then reenter the information. • If you enter a number that is already in use, then you are prompted to select another number.
Scanning 133 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To search for additional recipients, touch New Search, and then type the name of the next recipient. 5 Touch > Send It. Scanning to a computer or flash drive You can use the printer to send a scanned file.
Scanning 134 4 Select a location on your computer where you want to save the scan image. 5 Type a scan name, and then a user name. Note: The scan name is the name that appears in the Scan Profile list on the display. 6 Click Submit. Note: Clicking Submit automatically assigns a shortcut number. You can use this shortcut number when you are ready to scan your documents. 7 Review the instructions on the Scan Profile screen.
Scanning 135 5 From the printers folder, right‑click the printer, and then click Scan Properties or Properties to configure the scan settings. 6 From the printer control panel, touch Scan to Computer > Options. 7 Select from the following options: • Scan—Scan and save the document directly to a selected location on the computer. • Scan for Print—Scan and automatically print the document. • Scan for E‑mail—Attach a scanned document to an e‑mail.
Scanning 136 d Assign a file name of your scan profile, and then specify a location on your computer. e Click Finish. A dialog box appears with your scan profile information and the status of the received images. Note: You can select Create Shortcut to create a shortcut of the scan profile settings to your desktop. 2 Scan your original documents: a Load all pages into the ADF or on the scanner glass.
Scanning 137 Select one of the following: • PDF—Use to create a single file with multiple pages. • Secure PDF—Use to create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF—Use to create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. • JPEG—Use to create and attach a separate file for each page of the original document.
Scanning 138 Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you scan the document. • Custom Job—This combines multiple scanning jobs into a single job. • Edge Erase—This removes smudges or marks around the edges of a document.
Understanding the printer menus 139 Understanding the printer menus • • • • • • • “Menus list” on page 139 “Paper menu” on page 140 “Reports Menu” on page 150 “Network/Ports menu” on page 151 “Security menu” on page 160 “Settings menu” on page 165 “Help menu” on page 209 Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Edit Security Settings Paper Size/Type Device Statistics Standard Configure MP Stapler Test Standard USB Miscellaneous Secur
Understanding the printer menus 140 Settings Help Manage Shortcuts Option Card Menu3 General Settings Print All Guides Fax Shortcuts Copy Settings Copy Guide E-mail Shortcuts Fax Settings E‑mail Guide FTP Shortcuts A list of installed DLEs (Download Emulators) appears.
Understanding the printer menus 141 Paper Size/Type menu Use To Tray [x] Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper loaded in each tray. Tray [x] Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper loaded in each tray. Notes: • Letter is the U.S. factory default setting.
Understanding the printer menus 142 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the size of the paper loaded in the multipurpose feeder.
Understanding the printer menus 143 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper being manually loaded.
Understanding the printer menus 144 Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the multipurpose feeder as the primary paper source.
Understanding the printer menus 145 Use To Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded. Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded. Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded. Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded.
Understanding the printer menus 146 Paper Weight menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded. Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded.
Understanding the printer menus 147 Use To Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded. Light Weight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify the relative weight of the paper loaded is heavy. Rough/Cotton Weight Light Normal Heavy Specify the relative weight of the cotton or rough paper loaded. Custom [x] Weight Light Normal Heavy Specify the relative weight of the custom paper loaded.
Understanding the printer menus 148 Use To Preprinted Loading Duplex Off Determine and set two-sided printing for all print jobs that specify Preprinted as the paper type. Colored Loading Duplex Off Determine and set two-sided printing for all print jobs that specify Colored as the paper type. Light Loading Duplex Off Determine and set two-sided printing for all print jobs that specify Light as the paper type.
Understanding the printer menus 149 Use To Recycled Paper Card Stock Transparency Rough/Cotton Labels Envelope Specify a paper type when Recycled is selected in other menus. Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder to print from that source. Custom Names menu Use To Custom Name [x] Specify a custom name for a paper type. This name replaces Custom Type [x] in the printer menus.
Understanding the printer menus 150 Use To Portrait Width 3–8.5 inches 76–216 mm Set the portrait width. Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments. • 216 mm is the international factory default setting. You can increase the width in 1‑mm increments. Portrait Height 3–14.17 inches 76–360 mm Set the portrait height.
Understanding the printer menus 151 Use To Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Note: This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log Print a report containing information about the last 100 attempted, received, and blocked calls.
Understanding the printer menus 152 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Understanding the printer menus 153 Use To Standard Network Setup or Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Display and set the printer network settings. Note: The Wireless menu appears only when the printer is connected to a wireless network.
Understanding the printer menus 154 TCP/IP menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the current TCP/IP host name. Note: This can be changed only from the Embedded Web Server. IP Address View or change the current TCP/IP address.
Understanding the printer menus 155 Use To Backup DNS Server Address View or change the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No View or change the current HTTPS setting. Note: Yes is the factory default setting.
Understanding the printer menus 156 Use To Wi‑Fi Protected Setup (WPS) Start Push Button Method Start PIN Method Establish a wireless network connection and enable network security. Notes: • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.
Understanding the printer menus 157 Use To View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting.
Understanding the printer menus 158 Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-K increments.
Understanding the printer menus 159 SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gateway and port information. Primary SMTP Gateway Port Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying to send an e‑mail. Note: 30 is the factory default setting. Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the printer.
Understanding the printer menus 160 Security menu Edit Security Setups menu Note: This menu appears only in select touch‑screen printer models. Use To Edit Backup Password Use Backup Password Create a backup password. • Off • On Password Notes: • Off is the factory default setting for “Use Backup Password.” • This menu appears only if a backup password exists.
Understanding the printer menus 161 Miscellaneous Security Settings menu Use To Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1 to 10 attempts is the factory default setting.
Understanding the printer menus 162 Confidential Print menu Use To Max Invalid PIN Off 2–10 Set a limit on the number of times an invalid PIN can be entered. Notes: • This menu item appears only when a formatted, working printer hard disk is installed. • When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Set a limit on how long the printer stores confidential print jobs.
Understanding the printer menus 163 Use To Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to activate disk wiping without having to turn off the printer for an extended amount of time. • Highly confidential information should be wiped using only the Multiple pass method.
Understanding the printer menus 164 Use To Automatically Observe DST On Off Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Custom Time Zone Setup DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable the user to set up the time zone. Enable NTP On Off Enable Network Time Protocol, which synchronizes the clocks of devices on a network.
Understanding the printer menus 165 Settings menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the printer display. Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, paper, or specialty media.
Understanding the printer menus 166 Use To Quiet Mode Off On Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible. This is best suited for printing text and line art. • For optimal printing of color‑rich documents, set Quiet Mode to Off.
Understanding the printer menus 167 Use To Paper Sizes US Metric Specify the default system of measurement for paper sizes. Notes: • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this also changes the default setting for each input source in the Paper Size/Type menu. Scan to PC Port Range [port range] Specify a valid port range for printers behind a port blocking firewall.
Understanding the printer menus 168 Use To Displayed Information (continued) Black Toner Customize the displayed information for Black Toner. Select from the following options: When to display Do not display Display Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • “Do not display” is the factory default setting for “When to display.” • Default is the factory default setting for “Message to display.
Understanding the printer menus 169 Use To Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Change the icons that appear on the home screen. Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Format the printer date. Time Format 12 hour A.M./P.M. 24 hour clock Format the printer time.
Understanding the printer menus 170 Use To Audio Feedback Button Feedback On Off Set the audio volume for the buttons. Volume 1–10 Tactile Touchscreen Feedback On Off Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Provide touch‑screen sensation feedback. Note: On is the factory default setting. Show Bookmarks Yes No Specify whether bookmarks are displayed from the Held Jobs area.
Understanding the printer menus 171 Use To Alarms Alarm Control Cartridge Alarm Staple Alarm Set an alarm to sound when the printer requires user intervention. When activated, Alarm Control lets you set the number of times that the alarm sounds, while Cartridge Alarm lets you stop printing when a cartridge‑low condition occurs. For each alarm type, select from the following options: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. This sounds three quick beeps.
Understanding the printer menus 172 Use To Timeouts Screen Timeout 15–300 Set the amount of time in seconds the printer waits before returning the printer display to Ready state. Timeouts Prolong Screen Timeout On Off Show a message that lets you reset the screen timeout timer instead of returning to the home screen. Timeouts Print Timeout Disabled 1–255 Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job.
Understanding the printer menus 173 Use To Print Recovery Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period. Auto Continue Disabled 5–255 Print Recovery Jam Recovery On Off Auto Note: Disabled is the factory default setting. Specify whether the printer reprints jammed pages. Notes: • Auto is the factory default setting.
Understanding the printer menus 174 Use To Factory Defaults Do Not Restore Restore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Understanding the printer menus 175 Use To Print Page Borders On Off Specify whether or not a border is printed. Collate 1,1,1 ‑ 2,2,2 1,2,3 ‑ 1,2,3 Keep the pages of a print job stacked in sequence when printing multiple copies. Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Specify the paper size of the original document.
Understanding the printer menus 176 Use To Number of Copies 1–999 Specify the number of copies for the copy job. Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Specify the header or footer information and its location on the page. Overlay Confidential Copy Draft Urgent Custom Off Specify the overlay text printed on each page of the copy job. Custom Overlay Specify the custom overlay text.
Understanding the printer menus 177 Use To Contrast 0–5 Best for content Specify the contrast used for the copy job. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a copy. Fix Scan Skew Auto Off On Correct slight skew in the scanned image.
Understanding the printer menus 178 Use To Enable Manual Fax On Off Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function.
Understanding the printer menus 179 Use To Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover page. Note: “Off by default” is the factory default setting for all Fax Cover Page options.
Understanding the printer menus 180 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how text and graphics are oriented on a page. Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 181 Use To Dialing Prefix Rules Prefix Rule [x] Establish a dialing prefix rule. Automatic Redial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Redial frequency 1–200 Specify the number of minutes between redials. Behind a PABX Yes No Enable or disable switchboard blind dialing without a dial tone. Enable ECM Yes No Enable or disable Error Correction Mode for fax jobs.
Understanding the printer menus 182 Use To Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible. Scan edge to edge Off On Specify if the original document is scanned edge-to‑edge prior to faxing. Sharpness 1–5 Adjust the sharpness of a fax. Temperature ‑4 to 4 Specify “warm” or “cool” outputs.
Understanding the printer menus 183 Use To Separator Sheets Off Before Job After Job Enable the printer to include separator sheets for incoming fax jobs. Separator Sheet Source Tray [x] Manual Feeder Specify where the printer will pick the separator sheet. Output Bin Standard Bin Bin [x] Specify a bin for received faxes. Fax Footer On Off Print the transmission information at the bottom of each page from a received fax.
Understanding the printer menus 184 Use To Staple Off 1 staple Specify whether prints are stapled. Note: Off is the factory default setting. Fax Log Settings Use To Transmission Log Print log Do not print log Print only for error Enable printing of a transmission log after each fax job. Receive Error Log Print Never Print on Error Enable printing of a receive error log following a receive error. Auto Print Logs On Off Enable automatic printing of fax logs.
Understanding the printer menus 185 Speaker Settings Use To Speaker Mode Always Off On until Connected Always On Specify the mode of the speaker. Notes: • On until Connected is the factory default setting. A sound is issued until the fax connection is made. • Always On turns the speaker on. • Always Off turns the speaker off. Speaker Volume High Low Control the volume setting. Ringer Volume Off On Control the fax speaker ringer volume. Note: High is the factory default setting.
Understanding the printer menus 186 Use To E‑mail Server Setup Max E‑mail size 0–65535 KB Specify the maximum e-mail size in kilobytes. E‑mail Server Setup Size Error Message Send a message when an e-mail is greater than the configured size limit. E‑mail Server Setup Limit destinations Specify a domain name, such as a company domain name, and then limit e‑mail destinations only to that domain name. Note: E-mails above the specified size are not sent. Note: You can enter up to 1024 characters.
Understanding the printer menus 187 Use To Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch. Darkness 1–9 Lighten or darken the output. Orientation Portrait Landscape Specify the page orientation of the scanned image. Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in.
Understanding the printer menus 188 Use To JPEG Quality Best for content 5–90 Set the quality of a JPEG photo image in relation to file size and quality of the image. Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size and quality of the image. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions. Text Default 5–90 Set the quality of a text image in relation to file size and quality of the image.
Understanding the printer menus 189 Use To Scan Preview On Off Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Allow Save as Shortcut On Off Save e-mail addresses as shortcuts. Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the e-mail Destination screen.
Understanding the printer menus 190 FTP Settings menu Use To Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the file for FTP sending. PDF Version 1.2–1.6 A–1a Set the version level of the PDF file for FTP sending. Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 191 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify the page orientation of text and graphics. Notes: • Letter is the U.S. factory default setting. • A4 is the international factory default setting.
Understanding the printer menus 192 Use To Use Multi‑Page TIFF On Off Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding the printer menus 193 Use To Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a scanned image. Fix Scan Skew Auto Off On Correct slight skew in the scanned image. Scan edge to edge Off On Specify whether the original document is scanned edge-to-edge. Sharpness 1–5 Adjust the amount of sharpness of a scanned image. Temperature ‑4 to 4 Enable the user to specify “warm” or “cool” outputs.
Understanding the printer menus 194 Use To Content Source Black and White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced. Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch (dpi). Darkness 1–9 Lighten or darken the output. Orientation Portrait Landscape Specify the orientation of the scanned image.
Understanding the printer menus 195 Use To Sides (Duplex) Off Long Edge Short Edge Specify the page orientation of text and graphics. Notes: • Off is the factory default setting. • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Understanding the printer menus 196 Use To Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a scanned image. Scan edge to edge Off On Specify whether the original document is scanned edge-to-edge. Sharpness 1–5 Adjust the amount of sharpness on a scanned image. Temperature ‑4 to 4 Enable the user to specify “warm” or “cool” outputs.
Understanding the printer menus Duplex Binding Long Edge Short Edge 197 Define binding for duplexed pages in relation to page orientation. Notes: • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Understanding the printer menus 198 Print Settings Setup menu Use To Printer Language PCL Emulation PS Emulation Set the printer language. Notes: • PCL Emulation is the factory default setting. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. Job Waiting On Off Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings.
Understanding the printer menus 199 Use To Resource Save On Off Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more memory than is available. Notes: • Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • On retains the downloads during language changes and printer resets.
Understanding the printer menus 200 Use To Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies. Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted. Notes: • “(1,1,1) (2,2,2)” is the factory default setting. • On stacks the print job in sequence. Notes: • None is the factory default setting.
Understanding the printer menus 201 Use To Staple Job Off On Specify whether printed output is stapled. Run Stapler Test Print a report that confirms that the staple finisher is functioning properly. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple finisher is installed. Note: This menu item appears only when a supported staple finisher is installed.
Understanding the printer menus 202 Use To Brightness ‑6 to 6 Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. Note: 0 is the factory default setting. Contrast 0–5 Adjust the contrast of printed objects. Note: 0 is the factory default setting. Job Accounting menu Note: This menu item appears only when a formatted, working printer hard disk is installed. Make sure the printer hard disk is not read/write‑ or write‑protected.
Understanding the printer menus 203 Use To Disk Full Action None E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when disk usage reaches the maximum limit (100MB). URL to Post Logs Determine and set where the printer posts job accounting logs.
Understanding the printer menus 204 Use To Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk, including all held jobs, buffered jobs, and parked jobs. Notes: • Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion. • Do Not Delete sets the printer display to return to the main Utilities menu for touch‑screen printer models.
Understanding the printer menus 205 Use To Lock PS Startup Mode On Off Disable the SysStart file. Font Priority Resident Flash/Disk Establish the font search order. Note: Off is the factory default setting. Notes: • Resident is the factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected.
Understanding the printer menus 206 Use To PCL Emulation Settings Point Size 1.00–1008.00 Change the point size for scalable typographic fonts. Notes: • 12 is the factory default setting. • Point size refers to the height of the characters in the font. One point equals approximately 0.014 inch. • Point sizes can be increased or decreased in 0.25‑point increments. PCL Emulation Settings Pitch 0.
Understanding the printer menus 207 Use To Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Env Off None 0–199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.
Understanding the printer menus 208 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers To Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT N
Understanding the printer menus 209 Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Image menu Use To Auto Fit On Off Select the optimal paper size, scaling, and orientation. Invert On Off Invert bitonal monochrome images.
Understanding the printer menus 210 Menu item Description E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and about changing settin
Saving money and the environment 211 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 212 Saving energy Using Eco‑Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Saving money and the environment 213 Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Click Submit. Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode.
Saving money and the environment 214 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Saving money and the environment 215 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. 3 Touch . Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into Ready state.
Saving money and the environment 216 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display. 3 Touch . Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 217 To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or region. 3 Follow the instructions on the computer screen.
Securing the printer 218 Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Types of memory Description Volatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
Securing the printer 219 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Securing the printer 220 The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable the hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field.
Securing the printer 221 • A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode.
Maintaining the printer 222 Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet.
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 4 Close the scanner cover.
Maintaining the printer 224 Checking the status of parts and supplies Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and the printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen.
Maintaining the printer 225 Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield.
Maintaining the printer 226 Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering staple cartridges Part name Part number Staple cartridges 35S8500 Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary.
Maintaining the printer • • • • High humidity above 80% Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
Maintaining the printer 228 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Close the front door.
Maintaining the printer Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
Maintaining the printer 230 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Maintaining the printer 231 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Replacing the staple cartridge 1 Open the stapler door.
Maintaining the printer 232 2 Pull out the staple cartridge from the finisher. 3 Hold both sides of the empty staple case with your fingers, pull, and then lift the empty staple case from the cartridge. 4 Remove the spare staple case from its holder. 5 Insert the spare staple case into the staple cartridge.
Maintaining the printer 233 6 Push the staple cartridge into the finisher until it clicks into place. 7 Replace the spare staple case for future use. 8 Close the stapler door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 234 • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it.
Managing the printer 235 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field.
Managing the printer 236 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Reports, and then click the type of report you want to view.
Managing the printer 237 Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 59. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 219.
Clearing jams 238 Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper • • • • Incorrect loading of paper Do not remove a tray while the printer is printing. Do not load a tray while the printer is printing.
Clearing jams 239 • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand.
Clearing jams 240 Jam access area Printer control panel message What to do 1 Automatic document feeder (ADF) [x]‑page jam, open ADF to clear jam. [28y.xx] Remove all paper from the ADF tray, and then remove the jammed paper. 2 Standard bin [x]‑page jam, clear standard bin. [20y.xx] Remove the jammed paper. 3 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper.
Clearing jams 241 [x]‑page jam, open automatic feeder top cover. [28y.xx] 1 Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. 2 Open the ADF cover. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the ADF cover. 5 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide.
Clearing jams [x]‑page jam, open rear door. [20y.xx] 1 Open the front door to loosen the jammed paper in the rear door. 2 Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 4 Close the front and rear door. 5 From the printer control panel, select Done to clear the message and continue printing. [x]‑page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door.
Clearing jams 244 2 Pull out the toner cartridge using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Clearing jams 4 Lift the green flap in front of the printer. 5 Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 246 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, select Continue to clear the message and continue printing.
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] 1 Pull out the tray completely. 2 Locate the lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 248 4 Insert the tray. 5 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Clearing jams 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24y.xx] 1 Pull out the tray completely. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Clearing jams 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx] Paper jam in the finisher bin 1 Empty the standard bin. 2 Move the tamper arms to the sides.
Clearing jams 3 Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. 4 If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door 1 Open the finisher rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 3 Open the finisher trap door, remove any paper fragments inside the trap door. Note: After removing any jammed paper in the finisher bin or in the finisher rear door, open the trap door to remove any paper fragments. 4 Close the trap door.
Clearing jams 5 Close the finisher rear door. 6 If necessary, touch Done from the printer control panel to clear the message and continue printing. Staple jam in the finisher 1 Open the staple access door. 2 Pull out the staple cartridge from the finisher.
Clearing jams 3 Lift the staple guard, and then remove any jammed or loose staples. 4 Press down the staple guard until it clicks into place. 5 Insert stapler cartridge back into the finisher until it clicks into place.
Clearing jams 255 6 Close the staple access door. 7 If necessary, touch Done from the printer control panel to clear the message and continue printing. [x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx] Paper jam in the finisher bin 1 Empty the standard bin.
Clearing jams 2 Move the tamper arms to the sides. 3 Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed. 4 If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door 1 Open the finisher rear door.
Clearing jams 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Open the finisher trap door, and then remove any paper fragments from inside the trap door. Note: After removing any jammed paper in the finisher rear door, open the trap door to remove any paper fragments. 4 Close the trap door.
Clearing jams 5 Close the finisher rear door. 6 If necessary, touch Done from the printer control panel to clear the message and continue printing.
Troubleshooting 259 Troubleshooting • • • • • • • • • “Understanding the printer messages” on page 259 “Solving printer problems” on page 273 “Solving print problems” on page 280 “Solving copy problems” on page 305 “Solving fax problems” on page 309 “Solving scanner problems” on page 315 “Solving home screen applications problems” on page 320 “Embedded Web Server does not open” on page 320 “Contacting customer support” on page 321 Understanding the printer messages Cartridge, imaging unit mismatch [41.
Troubleshooting 260 Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide. If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Troubleshooting 261 Check tray [x] connection Try one or more of the following: • Turn off the printer, and then turn it back on. If the error occurs a second time, then: 1 2 3 4 5 6 Turn off the printer. Unplug the power cord from the electrical outlet. Remove the indicated tray. Reattach the tray. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. If the error occurs again, then: 1 2 3 4 Turn off the printer. Unplug the power cord from the electrical outlet.
Troubleshooting 262 Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of the following possible changes in the printer: • • • • The printer firmware has been updated. The tray for the print job has been removed. The print job is sent from a flash drive that is no longer attached to the USB port. The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model.
Troubleshooting 263 Fax memory full From the printer control panel, touch Continue to clear the message. Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Turn off the printer, and then turn it back on. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator.
Troubleshooting 264 Incompatible tray [x] [59] Try one or more of the following: • Remove the indicated tray. • From the printer control panel, touch Continue to clear the message and continue printing without using the indicated tray. Incorrect paper size, open [paper source] [34] Try one or more of the following: • Load the correct size and type of paper in the tray, and then specify the paper size and type in the Paper menu on the printer control panel.
Troubleshooting 265 Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing. Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray with the correct paper size or type, touch Finished loading paper on the printer control panel.
Troubleshooting 266 Load Manual Feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. • From the printer control panel, touch Automatically select paper to use the paper loaded in the tray. • Cancel the print job.
Troubleshooting 267 Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, touch Continue to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative.
Troubleshooting 268 Non‑Lexmark [supply type], see User’s Guide [33.xy] Note: The supply type can be a toner cartridge or the imaging unit. The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Troubleshooting 269 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support. Remove defective disk [61] Remove and replace the defective printer hard disk. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message.
Troubleshooting 270 Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, install the toner cartridge. For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide. • If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it. Note: If the message appears after reinstalling the supply, then the cartridge is defective.
Troubleshooting 271 Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner.
Troubleshooting Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data received through the USB port. Supply needed to complete job Do either of the following: • Install the missing supply to complete the job. • Cancel the current job.
Troubleshooting 273 Unsupported option in slot [x] [55] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. USB port [x] disabled [56] From the printer control panel, touch Continue to clear the message. Notes: • The printer discards any data received through the USB port.
Troubleshooting 274 Action Yes No Step 3 Go to step 4. Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet. Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment. Go to step 5. Go to step 6. Make sure to match the following: Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet.
Troubleshooting 275 Action Yes No Step 10 Go to step 11. Use correct printer driver settings. Go to step 12. Install the correct printer driver. Check if you have selected the correct port settings in the printer driver. Are the port settings correct? Step 11 Check the installed printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support.
Troubleshooting 276 Option problems Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3. Connect the internal option to the controller board. Go to step 4. Reinstall the internal option. Check if the internal option is properly installed in the controller board.
Troubleshooting 277 Tray problems Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: The problem is solved. Go to step 2. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator.
Troubleshooting 278 Cannot detect memory card Action Yes No Make sure the memory card is installed. a Install the memory card. For more information, see “Installing a memory card” on page 31. The problem is solved. Contact customer support. Note: Check if the memory card is securely connected to the printer controller board. b Print a menu settings page, and then check if the card is listed in the Installed Options list.
Troubleshooting 279 Action Yes Step 2 The problem is solved. Contact customer support. Check the cable and the USB or parallel interface card connection. Use the correct cable, and then make sure it is securely connected to the USB or parallel interface card. No Does the USB or parallel interface card operate correctly? Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: Go to step 2. The problem is solved.
Troubleshooting 280 Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper. a Remove any jammed paper. Contact customer support. The problem is solved. Action Yes No Turn on Jam Recovery. a From the home screen, navigate to: The problem is solved. Contact customer support. b From the printer control panel, touch Continue to clear the message.
Troubleshooting 281 Error message about reading the flash drive appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Go to step 2. Insert the flash drive into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Is the flash drive inserted into the front USB port? Step 2 Wait until the printer is Go to step 3. Check if the indicator light on the printer control panel is blinking green.
Troubleshooting 282 Action Yes No Step 2 The problem is solved. Go to step 3. a Check if the printer is plugged in and turned on, and if Ready appears on the printer display. b Resend the print job. Do the jobs print? Step 3 The problem is solved. Go to step 4. If an error message appears on the printer display, then clear the message. Note: The printer continues to print after clearing the message. Do the jobs print? Step 4 The problem is solved. Go to step 5.
Troubleshooting 283 Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Go to step 2. Select one of the Print and Hold options, and then resend the print job. For more information, see “Printing confidential and other held jobs” on page 87. Open the held jobs folder on the printer display, and then verify that your print job is listed.
Troubleshooting 284 Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer. The problem is solved. Go to step 2. a From the printer control panel, navigate to: > Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both. Did the job print? Step 2 The problem is solved. Go to step 3.
Troubleshooting 285 Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. The problem is solved. Go to step 2. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved. Go to step 3. a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. b Resend the print job.
Troubleshooting 286 Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Yes No Step 1 The problem is solved. Go to step 2. a Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
Troubleshooting 287 Action Yes Step 3 The problem is solved. Contact customer support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. No Did the job print and collate correctly? Unexpected page breaks occur Action Yes No Increase the printing timeout. a From the home screen, navigate to: The problem is solved. Check the original file for manual page breaks.
Troubleshooting 288 Action Yes No Step 2 Contact customer The problem is solved. a Use a font that is supported by the printer or install the font that you support. want to use on your computer. For more information, contact your system support person. b Resend the print job. Do prints still contain characters that have jagged or uneven edges? Printer is printing blank pages Action Yes No Step 1 a Check if there is packing material left on the imaging unit. Go to step 2.
Troubleshooting 289 Action Yes No Step 3 Contact customer support. The problem is solved. Yes No Replace the imaging unit, and then resend the print job. Is the printer still printing blank pages? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the paper loaded. The problem is solved. b Resend the print job. Is the page or image clipped? Step 2 Go to step 3.
Troubleshooting 290 Action Yes No Step 4 Contact customer support. The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 291 Action Yes No Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. Load paper with the correct paper type and weight in the tray.
Troubleshooting 292 Action Yes No Step 2 The problem is solved. Go to step 3. Adjust the toner darkness to a lighter setting. a From the Quality Menu, select a lower value to reduce toner density. • 4 is the factory default setting. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness for all print jobs. b Resend the print job. Did the background disappear from the prints? Step 3 The problem is solved. Go to step 4. Reinstall the toner cartridge.
Troubleshooting 293 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? • Change the paper loaded in the tray to match the paper size specified in the tray settings.
Troubleshooting 294 Action Yes No Step 5 Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.
Troubleshooting 295 Action Yes No Step 5 Go to step 6. The problem is solved. a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative.
Troubleshooting 296 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. No The problem is solved. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Go to step 3. Step 2 a From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job.
Troubleshooting 297 Action Yes No Step 5 Go to step 6. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Step 2 Go to step 3. From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray. Change the paper type, texture, and weight to match the paper loaded in the tray. a Load paper from a fresh package.
Troubleshooting 298 Action Yes Step 4 From the printer Go to step 5. control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. No Go to step 6. The problem is solved. Go to step 7. The problem is solved. Contact customer support. The problem is solved.
Troubleshooting Action 299 Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. No The problem is solved. Is the print still skewed? Contact customer support. The problem is solved. Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Contact customer support. The problem is solved.
Troubleshooting 300 Transparency print quality is poor Action Yes Go to step 2. Step 1 From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. No Set the paper type to Transparency. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. Contact customer support. The problem is solved. Yes No b Resend the print job.
Troubleshooting 301 Action Yes No Step 4 Go to step 5. The problem is solved. Contact customer support. The problem is solved. Yes No a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 302 Action Yes No Step 3 Go to step 4. The problem is solved. Go to step 5. The problem is solved. a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked vertical lines appear on prints? Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.
Troubleshooting 303 Action Yes No Step 3 Go to step 4. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Step 2 Go to step 3. a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. The problem is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit.
Troubleshooting 304 Action Yes No Step 4 Go to step 5. The problem is solved. Contact customer support. The problem is solved. Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit.
Troubleshooting 305 Action Yes Step 2 Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? No Toner rubs off Leading edge ABC DEF Trailing edge Action Yes No Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray.
Troubleshooting 306 • “Scanner unit does not close” on page 306 • “Poor copy quality” on page 307 • “Partial document or photo copies” on page 308 Copier does not respond Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Does an error or status message appear? Step 2 Go to step 3. Check if the power cord is plugged into the printer and a properly grounded electrical outlet.
Troubleshooting 307 Poor copy quality Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for a higher‑quality output. Go to step 4. See “Cleaning the scanner glass” on page 223. Go to step 5. See “Print quality problems” on page 287. Go to step 6.
Troubleshooting 308 Action Yes No Step 8 Go to step 9. The problem is solved. Go to step 10. The problem is solved. Contact customer support. The problem is solved. Yes No Check for patterns on print. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting b On the Copy screen, make sure no scaling is being selected. Do patterns appear on prints? Step 9 Check for missing or faded text on prints.
Troubleshooting 309 Action Yes No Step 2 Go to step 3. Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Does the paper size setting match the size of the paper loaded in the tray. Step 3 The problem is solved. Contact customer support.
Troubleshooting 310 Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service. The problem is solved. Contact customer support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).
Troubleshooting 311 Action Yes No Step 5 The problem is solved. Go to step 6. a Check the telephone wall jack. 1 Plug the telephone cable into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, then plug a different telephone cable into the wall jack. 4 If you still do not hear a dial tone, then plug the telephone cable into a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack. b Try sending or receiving a fax.
Troubleshooting 312 Action Yes No Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved. Go to step 10. a Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting.
Troubleshooting 313 Action Yes No Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup.
Troubleshooting 314 Action Yes Step 3 The problem is solved. Contact customer support. Set up the shortcut number properly. No • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action Yes No Step 1 The problem is solved. Go to step 2. Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory.
Troubleshooting 315 Action Yes Step 3 The problem is solved. Contact customer support. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax.
Troubleshooting Action 316 Yes Connect the printer Check if the printer is plugged into any surge protectors, uninterruptible power cord directly to a properly grounded power supplies, or extension cords. electrical outlet. Step 5 No Go to step 6. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 6 Check other electrical equipment plugged into the outlet.
Troubleshooting 317 Action Yes No Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem is solved. Change the Content Type and Content Check the scan settings. Source settings to From the Scan screen, make sure the Content Type and Content Source match the document settings are correct for the document being scanned. being scanned.
Troubleshooting 318 Poor scanned image quality Action Yes No Step 1 Clear the error message. Go to step 2. Go to step 3. Increase the scan resolution settings for a higher‑quality output. Go to step 4. See “Cleaning the scanner glass” on page 223. Go to step 5. Place the document or photo facedown on the scanner glass in the upper left corner. Go to step 6. See “Print quality problems” on page 287. Problem solved. Go to step 7. Check if an error message appears on the display.
Troubleshooting 319 Partial document or photo scans Action Yes Check the placement of the document or photo. Contact customer support. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. No Load the document or photo facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Cannot scan from a computer Action Yes No Step 1 Go to step 3. Go to step 2. Clear the error message. Go to step 3.
Troubleshooting 320 Solving home screen applications problems An application error has occurred Action Yes No Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the address field. If you do not know the IP address of the printer, then you can: • View the IP address on the printer home screen.
Troubleshooting 321 Action Yes No Step 3 Go to step 4. Contact your system support person. Go to step 5. Tighten the cable connection. Go to step 6. Contact your system support person. Check if the network connection is working. Is the network connection working? Step 4 Make sure the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer.
Notices 322 Notices Product information Product name: Lexmark MX610de, MX611de, and MX611dhe Machine type: 7016 Model(s): 630, 670, 675, 679 Edition notice June 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 323 GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Notices 324 Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
Notices 325 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S.
Notices 326 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 327 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes.
Notices 328 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Notices 329 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc.
Notices 330 Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté.
Notices 331 Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind.
Notices 332 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notices 333 Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada.
Notices 334 This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc.
Notices 335 Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Notices 336 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 337 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Index 338 Index Numerics 250‑sheet tray installing 46 550‑sheet tray installing 46 Symbols [x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx] 255 [x]‑page jam, clear manual feeder. [25y.xx] 248 [x]‑page jam, clear standard bin. [20y.xx] 241 [x]‑page jam, open automatic feeder top cover. [28y.xx] 241 [x]‑page jam, open front door. [20y.xx] 243 [x]‑page jam, open rear door. [20y.xx] 242 [x]‑page jam, open tray [x]. [24y.
Index supply notifications, toner cartridge 236 configuring e‑mail settings 101 configuring port settings 56 configuring supply notifications 236 connecting printer to distinctive ring service 121 connecting to a wireless network using PIN (Personal Identification Number) method 55 using Push Button Configuration method 55 using the Embedded Web Server 56 using wireless setup wizard 54 conservation settings brightness, adjusting 215 conserving supplies 211 Eco‑Mode 212 Hibernate Mode 214 Hibernate Timeout
Index E Eco‑Mode setting 212 Edit Security Setups menu 160 Embedded Web Server accessing 14, 22 administrator settings 235 checking the status of parts 224 checking the status of supplies 224 creating a fax destination shortcut 125 creating an FTP shortcut 131 creating e‑mail shortcuts 102 functions 14 initial fax setup 109 modifying confidential print settings 87 networking settings 235 problem accessing 320 scanning to a computer using 133 setting up e‑mail alerts 235 using 14 Embedded Web Server Adminis
Index can receive but not send faxes 313 can send but not receive faxes 312 cannot send or receive a fax 310 received fax has poor print quality 314 faxing blocking junk faxes 126 canceling a fax job 127 changing resolution 125 configuring the printer to observe daylight saving time 122 creating shortcuts using the Embedded Web Server 125 creating shortcuts using the printer control panel 125 distinctive ring service 121 fax setup 109 forwarding faxes 128 holding faxes 127 making a fax lighter or darker 12
Index IP address, printer finding 21 IPv6 menu 155 J jams accessing 239 avoiding 238 understanding messages 239 jams, clearing finisher bin 250 in automatic document feeder top cover 241 in duplex area 247 in front door 243 in manual feeder 248 in rear door 242 in standard bin 241 in staple access door 250 in stapler door 255 in tray [x] 249 Job Accounting menu 202 L labels, paper tips 75 letterhead copying on 92 loading, multipurpose feeder 65 tips on using 74 light, indicator 16 line filter 114 linking
Index No analog phone line connected to modem, fax is disabled. 267 noise emission levels 324 Non‑Lexmark [supply type], see User’s Guide [33.
Index transparency print quality is poor 300 uneven print density 305 white streaks 303 print troubleshooting error reading flash drive 281 held jobs do not print 283 incorrect characters print 285 incorrect margins on prints 292 jammed pages are not reprinted 280 job prints from wrong tray 285 job prints on wrong paper 285 jobs do not print 281 Large jobs do not collate 286 multiple‑language PDF files do not print 280 paper curl 293 paper frequently jams 279 print job takes longer than expected 284 tray l
Index Load Manual Feeder with [custom string] [paper orientation] 266 Load Manual Feeder with [custom type name] [paper orientation] 266 Load Manual Feeder with [paper size] [paper orientation] 266 Load manual feeder with [paper type] [paper size] [paper orientation] 266 Maintenance kit low [80.xy] 266 Maintenance kit nearly low [80.xy] 267 Maintenance kit very low, [x] estimated pages remain [80.
Index remove all pages from the output bin. Leave paper in bin. [45y.xx] 250 Remove defective disk [61] 269 Remove paper from standard output bin 269 removing printer hard disk 44 repeat print jobs 86 printing from a Macintosh computer 87 printing from Windows 87 repeating print defects appear on prints 295 Replace all originals if restarting job. 269 Replace cartridge, 0 estimated pages remain [88.xy] 269 Replace defective imaging unit [31.xy] 269 Replace imaging unit, 0 estimated pages remain [84.
Index sending fax using the address book 124 Serial port [x] disabled [56] 271 serial printing setting up 58 Set Date/Time menu 163 setting TCP/IP address 154 setting Hibernate Timeout 214 setting the fax number 121 setting the outgoing fax name 121 setting the paper size 60 setting the paper type 60 setting the Universal paper size 60 setting up e‑mail alerts 235 setting up fax country‑ or region‑specific 117 digital telephone service 116 DSL connection 114 standard telephone line connection 110 VoIP conn
Index troubleshooting, display printer display is blank 275 troubleshooting, fax caller ID is not shown 310 can receive but not send faxes 313 can send but not receive faxes 312 cannot send or receive a fax 310 received fax has poor print quality 314 troubleshooting, paper feed message remains after jam is cleared 280 troubleshooting, print error reading flash drive 281 held jobs do not print 283 incorrect characters print 285 incorrect margins on prints 292 jammed pages are not reprinted 280 job prints fr
Index X XPS menu 204 349
