4800 Series June 2007 www.lexmark.
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls.
Contents Safety information.........................................................................................................2 Introduction..................................................................................................................11 Finding information about the printer.................................................................................................11 Wireless network compatibility..................................................................................
Creating an ad hoc wireless network using Windows ................................................................................ 39 Adding a printer to an existing ad hoc wireless network using Windows ................................................... 40 Loading paper and original documents.....................................................................41 Loading paper...................................................................................................................................
Printing on both sides of the paper (duplexing) automatically .................................................................... 54 Printing on both sides of the paper (duplexing) manually........................................................................... 55 Changing printer settings...................................................................................................................55 Saving and deleting print settings.................................................................
Creating Photo Greeting Cards .................................................................................................................. 72 Viewing a slideshow of photos on the control panel display....................................................................... 73 Printing a photo or selected photos ............................................................................................................ 73 Printing all photos from a memory device ..........................................
Adding a new scanned image to an e-mail message........................................................................91 Scanning documents or images for e-mailing...................................................................................92 Changing the Productivity Studio e-mail screen preferences............................................................92 Faxing...........................................................................................................................
Printer cannot connect to the wireless network ........................................................................................ 113 Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) ..................................................................................................................................................... 114 Checking your network name (Windows users only).......................................................................
Cannot print documents from a memory card or flash drive..................................................................... 132 Cannot print from digital camera using PictBridge ................................................................................... 133 Printer cannot communicate with computers over peer-to-peer network ................................................. 133 Printer is not able to communicate with the computer......................................................................
Left Cartridge Missing / Right Cartridge Missing ...................................................................................... 149 Memory Failure......................................................................................................................................... 150 No images have been selected ................................................................................................................ 150 No photo/paper size selection has been made ..........................
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. User's Guide Description Where to find The User's Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software (on Windows operating Lexmark Web site at www.lexmark.com.
User's Guide: Comprehensive Version Description Where to find The User's Guide: Comprehensive Version gives you instructions for using the printer and other information such as: When you install the printer software, the User's Guide: Comprehensive Version will be installed. • • • • • • • • • 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noon–6:00 PM ET) French Monday–Friday (9:00 AM– 7:00 PM ET) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • • • • Machine Type number Serial number Date purchased Store where purchased Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified.
Setting up the printer Checking the box contents 7 1 2 W I PR INT F ING I 3 1 6 2 5 4 3 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown.
Understanding the parts of the printer 11 10 9 1 8 2 7 W I PRIN F TING I 3 W I PRIN F TING I 4 6 5 Use the To 1 Paper support Load paper. 2 Control panel display View menus. 3 Control panel Operate the printer. For more information, see “Using the control panel” on page 26. 4 Wi-Fi indicator Check wireless status: • Off—Indicates that no wireless option is installed. • Orange—Indicates that the printer is ready for wireless connection, but not connected.
1 2 W I PRI NTIN F G I 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. 4 USB port Connect the printer to a computer using a USB cable. Warning: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
Standalone setup 1 Unpack the printer. 7 1 2 W I PR INT F ING I 3 1 6 2 5 4 3 2 Remove all tape and packing material from all areas of the printer. W I PRIN F TING I 3 Extend the paper exit tray.
4 Raise the paper support. W I PRI NTI NG F I 5 Extend the paper guides. W I PRINT F ING I 6 Load paper. 7 Connect the power cord.
8 Make sure the power is on. W I PRIN F TING I 9 Raise the control panel display. W I PRI NTI F NG I 10 If prompted, set the language. 2 1 a Using the control panel of the printer, press or 1 repeatedly until the language you want appears on the display. b Press to save. 11 If prompted, set the country/region. 2 1 a Using the control panel of the printer, press or on the display. b Press to save.
12 Open the printer. 13 Press down on the levers. W I PRIN F TING I 14 Remove the tape from the black cartridge, and insert the cartridge in the left carrier. 15 Close the black cartridge carrier lid.
16 Remove the tape from the color cartridge, and insert the cartridge in the right carrier. 17 Close the color cartridge carrier lid. 18 Close the printer. 19 Press . An alignment page prints.
20 Discard the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Understanding the printer software Using the software that installed with your printer, you can edit photos, send faxes, maintain your printer, and do many other tasks. The following is an overview of features of the Productivity Studio and the Solution Center.
Click To Details Transfer Photos Download photos from a memory card, flash drive, CD, or digital camera to the Library. Photo Greeting Cards Make quality greeting cards from your photos. Photo Packages Print multiple photos in various sizes. Poster Print a photo as a multiple-page poster. At the bottom left corner of the Welcome Screen, there are two Settings choices: Click Printer Status and Maintenance Fax History and Settings To • • • • • Open the Solution Center. Check ink levels.
The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. To open the Solution Center, use one of the following methods. Method 1 Method 2 1 From the desktop, double-click on the Solution Center icon. 2 Click Setup and diagnose printer. The Solution Center appears with the Maintenance tab open. 1 Do one of the following: • In Windows Vista, click .
Understanding the control panel Using the control panel The display shows: • • • • Mode indicators Main menu art messages Icons Ink cartridge levels Mode Main Menu Area Message 1 • Scroll through submenus. • Increase the numbers of copies to be printed. 2 • Scroll through menus, submenus, or settings on the display. • Increase a number. 3 • Cancel a print, copy, or scan job in progress. • Exit a menu or submenu, and return to the default copy, scan, or photo card screen.
1 11 2 10 3 9 8 4 7 A 5 6 Navigating the control panel menus The main menu consists of these items: • • • • • • Copy Photo Print Files Scan Setup Maintenance 1 Press or repeatedly until the item you want is highlighted. 2 Press . The menu that matches the previously highlighted item appears: • • • • • • Copy Mode menu Photo Card Mode menu Print Files Mode menu Scan Mode menu Setup menu Maintenance menu Within each of these menus are menu items or submenus.
Within each menu item or submenu, there are choices called values. For instance, the Color menu item has values of Color and Black & White. • Press or repeatedly to scroll through menu items or submenus. • Press or repeatedly to scroll through values. • In some menus, you can press to see a preview of the job before you start it. A job could be a print job, copy job, or scan job. The control panel menu screen indicates when you can press for a preview.
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install. Using the installation software CD (Macintosh users only) 1 Close all open software applications. 2 Insert the software CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon.
To turn the voice notification on or off: 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 4800 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK. Security Information Third-party applications, including anti-virus, security, and firewall programs may alert you about the printer software being installed.
Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other. Devices on a wireless network use radio waves instead of cables to communicate with each other.
Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router.
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a printer without going through a wireless router. • The network has no connection to the Internet.
If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be allowed to operate on the network. This is called MAC filtering.
On the computer that is attached to the printer: a b c d e Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark 4800 Series icon. Click Sharing. Click Shared As, and give the printer a distinctive name. Click OK. 3 Locate the printer from the remote computer. Note: The remote computer is the one that is not attached to the printer. Windows 2000 or Windows XP users only: a b c d e f Click Start Settings Printers and Faxes. Right-click the Lexmark 4800 Series icon.
3 Press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Assigning an IP address An IP address may be assigned by the network using DHCP. The print object, created at the end of the installation, sends all print jobs across the network to the printer using this address. Many networks have the ability to automatically assign an IP address. Auto-IP is the ability for individual devices to assign themselves a unique IP address.
6 Click Share this printer, and assign a name to your printer. 7 Follow the directions on the computer screen until installation is complete. Windows 2000 or Windows XP users only: 1 For more information, see the setup information that came with your printer. 2 Click Start Settings Printers. 3 Right-click your printer icon, and select Sharing. 4 Click Shared as, and assign a name to your printer. 5 Follow the directions on the computer screen until installation is complete.
Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel.
Advanced wireless setup Creating an ad hoc wireless network using Windows The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should configure your printer for use on that network.
7 Select the Use Windows to configure my wireless network settings check box. 8 Under Preferred Networks, delete any existing networks. a Click the network to be removed. b Click the Remove button. 9 Click Add to create an ad hoc network. 10 In the Network Name (SSID) box, type the name you want to give your wireless network. 11 Write down the network name you chose so you can refer to it when running the wireless setup. Make sure you copy it down exactly, including capital letters.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
• The paper guides rest against the edges of the envelopes. Notes: • Do not load envelopes with holes, perforations, cutouts, or deep embossing. • Do not use envelopes that have exposed flap adhesive. • Envelopes require more drying time. Remove each envelope as it exits, and allow it to dry to avoid ink smudging. Loading labels You can load up to 25 sheets of labels at a time. 1 Load labels with the print side facing you and the top of the sheet fed into the printer first.
Loading transparencies You can load up to 50 transparencies at a time. 1 Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer. 2 Make sure: • The transparencies are loaded in the center of the paper support. • The paper guides rest against the edges of the transparencies. Notes: • Transparencies with paper backing sheets are not recommended. • Transparencies require more drying time.
3 Place the required stack of banner paper on the top cover. 4 Feed the leading edge of the banner paper into the printer first. W I PRI NTI NG F I 5 Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading original documents on the scanner glass W W I PRINT F ING W I PRINT I F ING I PRINT I F ING I You can copy, scan, and print photos, text documents, magazine articles, newspapers, and other publications.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup.
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options.
Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Quality/Copies tab. 4 From the Multiple Copies section, click Collate Copies. 5 Click OK to close any printer software dialog boxes that are open. 6 Print the document.
Pausing print jobs Control Panel Printer. 1 For Windows Vista, click For Windows XP, click Start Settings Printers and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 Select Pause. Canceling print jobs 1 In Windows Vista, click Control Panel Printer. In Windows XP, click Start Settings Printers and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 Select Open. 4 Right-click the document name. 5 Select Cancel.
Printing documents from a removable storage device 1 Make sure the printer is connected to a computer by a USB cable, and both the printer and the computer are on. 2 Insert a memory card into a card slot, or insert a flash drive into the PictBridge port on the front of the printer. Notes: • If only document files are stored on the memory card or flash drive, the printer automatically switches to Print Files mode.
Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinishTM Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with a glossy finish.
Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Print Layout tab. 4 From the Layout drop-down box, select Poster. 5 Select the poster size you want to print. The number you select represents the number of pages that make up the height and width of the poster.
Printing a booklet 1 Before you change any Print Properties settings, you must select the correct paper size from the program. You can print booklets using these paper sizes: • Letter • A4 2 Load the paper. 3 With a document open, click File Print. 4 Click Properties, Preferences, Options, or Setup. 5 Click the Print Layout tab, and then click Booklet. 6 If you are printing a large booklet, select a number of Printed sheets per bundle. a Click Options Layout Options.
6 From the Paper Size section, select Paper and then select Custom Size. 7 Select the measurement units to use. 8 Use the sliders, or type the size of the paper loaded into the printer. 9 Click OK to close any printer software dialogs that are open. 10 Print the document. Note: Do not force paper into the printer. Printing iron-on transfers 1 Load up to 10 iron-on transfers. 2 With an image open, click File Print. 3 Click Properties, Preferences, Options, or Setup.
Printing on both sides of the paper Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing. A To print a two-sided copy, the light must be on. The printer software. To access the Duplexing settings: A Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes.
1 Press A Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another type or size of paper, use the manual duplexing method. . 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Click the Print Layout tab 6 Make sure the A 5 From the Duplexing area, select Use Printer Settings from the drop-down box. light is on.
5 From the Save Settings drop-down menu, select Save your current settings. 6 Click a radio button next to the number of the location where you want to save your settings, then type a name for your settings in the selected box. Note: The first location contains Factory Default Settings, which cannot be changed or deleted. 7 Click Save. Notes: • To retrieve your print settings, click the Save Settings drop-down menu, and select them from the list.
Note: Factory default settings cannot be deleted. Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer software. Note: Resetting to factory default settings will delete all printer settings you selected. 1 Press repeatedly to choose Maintenance. 2 Press . 3 Press repeatedly to choose Reset Defaults. 4 Press . 5 Select Yes to reset all menu defaults. 6 Select Yes to reset all network settings.
Working with photos Using recommended paper For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. Retrieving and managing photos Understanding the Photo Card Mode menu To access the Photo Card Mode menu: 1 Insert a memory card or flash drive. 2 After the memory device is detected, press .
From here You can Print Camera Selections Print Digital Print Order Format (DPOF) selections. This option appears only when there is a valid DPOF file on your memory device. Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control printing photos.
3 If the PictBridge connection is successful, the following message appears on the display: Camera Connected. Refer to Camera display or Camera owners manual for further information. After a few seconds, the following message appears: Use Camera to choose and print photos. to select printer default settings. Press 4 If you want to use the camera to control printing photos, see the instructions in the camera documentation.
1 2 Slot Memory card 1 2 • • • • • • • • • • • • xD-Picture Card xD-Picture Card (Type H) xD-Picture Card (Type M) Secure Digital (SD) Mini Secure Digital (with adapter) Micro Secure Digital (with adapter) MultiMedia Card (MMC) Reduced Size MultiMedia Card (with adapter) MultiMedia Card mobile (with adapter) Memory Stick (MS) Memory Stick PRO Memory Stick Duo (with adapter) or Memory Stick Duo PRO (with adapter) • Compact Flash Type I and Type II • Microdrive 2 Wait for the light located to the right
Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted. • If a USB flash drive is inserted together with the memory card, a message appears on the display prompting you to choose which memory device to use.
If the printer is connected to a wireless network, you will be asked to select the computer that you want to use. a Press or to select a computer. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the and to select a digit location and the digit. 2 Press . and to select a value for that c Press to begin saving photos to the computer. d Follow the instructions on the computer screen.
10 If you want to erase the photos from the memory card, click Yes. Note: Make sure all the photos have been copied before you select Yes to erase. 11 Click Done. Remove the memory card to view your transferred photos in the Photo Library. Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer. 2 If you are using Windows Vista, an “AutoPlay” screen appears. Click Transfer Photos to your computer using the Productivity Studio.
Transferring photos from a memory card to a flash drive 1 Insert a memory card that contains the images you want to transfer. 2 After the memory card is detected, press . 3 Press repeatedly until Save Photos is highlighted. 4 Press . 5 Press or to select USB Flash Drive. 6 Insert the flash drive. 7 Press . 8 Press or to highlight your selection among the following options: • Save All “N” Photos (Where “N” is the number of photos on the memory card detected by the printer.
Changing the Productivity Studio library preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library. 4 Click OK. Changing the Productivity Studio transfer settings 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Transfer Settings.
8 Press to select Edit Photo. From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Remove Red Eye Reduce the red-eye effect caused by light reflection. Colorized Effect Select whether to print a photo in black and white, sepia, antique brown, or antique gray. Frames Select a frame for the photo.
3 Click Image Resolution / Size. 4 Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. 5 If you selected Custom Size, enter the width and height for your custom-size photo. Note: Maintain Aspect Ratio is selected by default. This ensures that your image will remain proportional.
Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click the Enhancements tab. 3 Click Enhance. 4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.
Changing the Brightness / Contrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click Enhancements. 3 Click Brightness/Contrast. 4 Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cancel to reject them.
Printing photos Printing photos from a CD or removable storage device using the computer 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a CD or any removable storage device (such as a flash drive, memory card, or digital camera) into the computer. • If you are using Windows Vista, an “AutoPlay” screen appears.
8 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. 9 Click Print Now in the bottom right corner of the screen. Printing Photo Packages 1 From the desktop, double-click the Productivity Studio icon. 2 Click Photo Packages. 3 Click to select the photos you want to include in your photo package. 4 Click Next.
14 From the Send Quality and Speed area of the screen, select the image size. 15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached. Viewing a slideshow of photos on the control panel display 1 Insert a memory card or flash drive. 2 From the control panel, press . 3 Press repeatedly until View Slideshow is highlighted. 4 Press . 5 Press or to select a speed for the slideshow. 6 Press . Note: Pressing while viewing a photo selects that photo for printing.
Printing all photos from a memory device 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press repeatedly until Print All Photos is highlighted. 5 Press . 6 Press or to select the number of photos to be printed on a page. 7 Press . 8 If you want to adjust the print settings: a Press .
11 From the control panel, press 12 Press to select Scan Proof Sheet. . The printer scans the proof sheet. 13 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. 14 Press to print your photos. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
5 Click the Share tab to save or print your slideshow. 6 Click View Show in the lower-right corner of the window to start the slideshow. Note: You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking Exit Slideshow.
Copying Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies. The number of copies is automatically set to 1. 5 Press . Making a color or black-and-white copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies.
6 Adjust the copy settings as needed. To make a borderless copy, choose Borderless under Resize. For more information, see “Understanding the Copy Mode menu” on page 83. 7 After making your choices, press 8 Press to save your settings temporarily. . Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
4 Press or to select the number of copies. The number of copies is automatically set to 1. 5 Press . 6 Press repeatedly until Resize is highlighted. 7 Press or to choose among the following options: 50 percent, 100 percent, 200 percent, Custom, Fit to Page, 2x2 Poster, 3x3 Poster, 4x4 Poster, or Borderless. 8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your settings temporarily. 12 Press .
6 Press repeatedly until Lighter/Darker is highlighted. 7 Press or 8 Press to preview the copy. to adjust the brightness of the copy. 9 Press to continue adjusting the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your settings temporarily. 12 Press . Collating copies using the control panel If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, handouts, and so on. 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies. The number of copies is automatically set to 1. 5 Press . 6 Press repeatedly until Layout is highlighted.
8 Press to save your settings temporarily. 9 Press . The printer scans the first page of the original document. 10 When asked if you want to copy another page, press to choose Yes. 11 Load the second page of the original document facedown on the scanner glass, and then press . The printer scans the second page of the original document. The printer then prints the first page of the copy, pulls the paper inward, and prints the second page of the copy.
4 Press . From here You can Color Choose to copy in color and black and white. Quality Adjust the quality of a copy. You can choose among the following options: Normal, Photo, Auto, or Draft. Content Type Specify the type of document being copied: Text and Graphics, Photo, Text Only, or Line Drawing. 2-Sided Original Specify whether the original document is two-sided. Paper Handling Specify the size and type of the paper loaded.
Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or until Scan is highlighted. . 5 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press .
4 Select the Document option. 5 Click Start. The scanned document is loaded into your default word processing application. You can now edit the document. Scanning text for editing The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a wordprocessing application. 1 Make sure the printer is connected to a computer, and both the printer and the computer are powered on. 2 Load an original document facedown on the scanner glass.
Making a color or black-and-white scan 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press or until Scan is highlighted. 4 Press . 5 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press .
2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan. 4 Select the Several Photos option. 5 Click Start. Creating a PDF from a scanned item 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome Screen, click Convert to PDF. 4 Select Photo, Several Photos, or Document. 5 Click to begin scanning. 6 Click Add Another to scan additional images, or to add an image from the Library.
4 Change the settings as needed. Setting Options Color Depth Select Color, Grey, or Black and White. Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list. Size • You can auto-crop the scanned item. • You can select the area to be scanned. From the drop-down list, select a paper source. Select area to be scanned Select the area to be scanned by choosing a paper size from the drop-down list. Convert the image to text with OCR Convert an image to text.
Scanning to a computer over a network using the control panel 1 Make sure: • The printer is connected to a network through a print server or through the wireless network connection. • The printer, the print server (if used), and the computer receiving the scan are all turned on. • The printer is configured to scan over a network. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press 5 Press or repeatedly until Scan is highlighted. .
7 From the Save or Edit screen menu bar, click Save. 8 To save to another folder, click Browse, and select a folder. Click OK. 9 To rename the file, enter the name in the File Name area. To assign the name as a prefix to all of your photos, select the Start all photos with File Name check box. 10 To save the photo as another file type, select the file type from the File Type drop-down list. 11 To select a date for the photo, click the drop-down list, and select a date from the calendar. 12 Click Save.
From here You can Original Size Set the size of the original document: Auto Detect, L, 2L, A6, A5, B5, A4, Wallet, 3 in x 5 in, 4 in x 6 in, 4 in x 8 in, 5 in x 7 in, 8 in x 10 in, or letter. 7 Use the control panel buttons to navigate the menu items and make your choices. 8 Press to save your settings. Adding a file to an e-mail message 1 From the desktop, double-click the Productivity Studio icon. 2 Under Document Management, click Work with Documents and Photos.
Scanning documents or images for e-mailing You can e-mail attached scanned images using your default e-mail application. 1 Load an original document facedown on the scanner glass. W I PRI NTI F NG I 2 From the desktop, double-click the Productivity Studio icon. 3 Click E-mail. 4 Select from the Photo, Several Photos, or Document options. 5 Click Start. 6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area.
Faxing Receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes. 3 From the Receiving Faxes screen in the Fax Solutions Software, select Automatically, if not already selected by default. 4 To set the number of telephone rings before the printer automatically receives faxes, select Receiving Settings. 5 Click OK to save the settings.
Maintaining the printer Installing print cartridges 1 Open the printer. 2 Press down on the cartridge carrier levers. W I PRIN F TING I 3 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 96. 4 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
5 Close the black cartridge carrier lid. 6 Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page.
Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. W I PRIN F TING I 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If you are printing from a computer, click Learn more on the message, select the check box, and click Close. • If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Aligning print cartridges 1 Load plain paper. 2 Press repeatedly until Maintenance is highlighted.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 97. 10 Repeat step 9 up to two more times.
Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Notes: • For best results, use only Lexmark print cartridges. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectfinishTM Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • • • • • The printer is located away from other electronic devices that may interfere with the wireless signal. The power supply is connected to the printer, and is lit.
Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 2 1 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install These are possible solutions.
Reconnect power supply 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Disable anti-virus programs 1 Close all open software applications. 2 Disable any antivirus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon.
Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 2 1 3 Reinsert the cartridges. Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click Start. 2 Click Printers Printers and Faxes. 3 Double-click the printer queue device. 4 Click Printer. • Make sure no check mark appears next to Pause Printing.
Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. 1 In Windows Vista, click . In Windows XP or earlier, click Start. 2 Click Programs or All Programs Lexmark 4800 Series. 3 Select Uninstall. 4 Follow the instructions on the computer screen to remove the printer software. 5 Restart the computer before reinstalling the printer software.
For more information, see the computer documentation. Solving printer communication problems The printer and the computer cannot exchange data. These are possible solutions. Try one or more of the following: Establish bidirectional communication between the printer and the computer For more information, see “Bidirectional communication is not established” on page 135. Make sure the printer is not in sleep mode If the power light is blinking on and off slowly, the printer is in sleep mode.
Wireless network printer does not print These are possible solutions. Try one or more of the following: Check power Make sure the light is on. Check cable • Make sure the power cable is connected to the printer and to the electrical outlet. • Make sure the USB cable or the installation cable is not connected. Check Wi-Fi indicator light Make sure the Wi-Fi indicator light is green.
4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer. Note: The MAC address is located at the back of the printer beside the serial number. 5 If USB is selected instead: a Select the port name from step 4. b Click Apply. c Close the window, and try printing again. Reinstall software Uninstall and then reinstall the printer software.
Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet. You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 34. Check security keys Make sure security keys are correct.
b Select the appropriate connection from the ones shown. Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may not include the word “wireless” in its name. c Right-click the connection, and then click Repair. Run the wireless setup again If your wireless settings have changed, you must run the printer wireless setup again.
Check security keys Make sure security keys are correct. For more information, see “Check your security keys” on page 106. Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet. You can find the signal strength of the network on the network setup page.
Ping the wireless access point Ping the wireless access point (wireless router) to make sure the network is working. For more information, see “Ping the access point” for Windows or Mac in the “Wireless troubleshooting” section Ping the printer Ping the printer to make sure it is on the network. For more information, see “Ping the printer” for Windows or Mac in the “Wireless troubleshooting” section.
2 Click Programs or All Programs Lexmark 4800 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless router) and the security keys when prompted. 5 Store the SSID and the security keys in a safe place for future reference.
c Press Enter. • The “Default Gateway” entry is typically the wireless access point (wireless router). • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP address might also start with the numbers 10 or 169. This is determined by your operating system or wireless network software. 2 Enter your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or other selection where settings are stored. The SSID will be displayed.
6 Click Wireless Setup Utility. 7 Follow the prompts on the computer screen to reinstall the software. Checking your network name (Windows users only) Make sure your network does not have the same name as another network near you. For example, if you and your neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's network.
b Select the appropriate connection from the ones shown. Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may not include the word “wireless” in its name. c Right-click the connection, and then click Repair. Ping the printer 1 Do one of the following: • In Windows Vista, click All Programs Accessories Command Prompt. • In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
Resetting an internal wireless print server to factory default settings 1 From the control panel, press or repeatedly until Setup appears. 2 Press . 3 Press or repeatedly until Network Setup appears. or repeatedly until Reset Network Adapter Defaults appears. 4 Press . 5 Press 6 Press . The following message appears: This will reset all wireless network settings. Are you sure? 7 Press to select Yes. The message Clearing Network Settings appears.
• If your camera does not allow you to change the paper size setting, use the control panel to change the paper size to 4 x 6 in. (10 x 15 cm). 1 Insert the USB cable that came with your camera into the camera, and insert the other end into the PictBridge port on the front of the printer. 2 Turn the camera on, and choose your first photo using the camera control panel. 3 Wait for PictBridge Printing to appear on the display of the printer control panel.
Check print cartridges If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 97. If print quality has not improved, continue to the next step. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 97. If print quality has not improved, continue to the next step. 3 Remove and reinsert the print cartridges.
Removing and reinstalling the software Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter-size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm (0.5 in.
Make sure you use photo paper Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when you are printing on plain paper. Make sure the paper size matches the printer setting 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size. Print speed is slow These are possible solutions.
Checking the print cartridges Are the print cartridges properly installed? For more information, see “Installing print cartridges” on page 94. Are the sticker and tape removed from the cartridges? Lift the scanner unit. Press down on the cartridge carrier latches to raise the cartridge carrier lids. Are the cartridges low on ink? 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 4800 Series. 3 Click Solution Center.
Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is properly installed in the left carrier. Check the USB connection 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol.
3 Click Solution Center. 4 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge. Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray? Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking. It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most printouts.
Printed characters are improperly formed or are not aligned correctly Have you added spaces at the left margin? If the print is not aligned correctly, make sure you have not added spaces by pressing Enter or the spacebar (hardcoded spaces). Do you need to align the print cartridges? The cartridges may be out of alignment. 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 4800 Series.
3 From the Quality/Copies tab, select: • Photo when printing photos • Normal when printing transparencies Check the program settings Use a different fill pattern in the program. For more information, see the program documentation. Perform maintenance on the print catridges You may need to clean the print cartridge nozzles. Vertical straight lines are not smooth Adjust the Quality/Speed settings 1 With a document or photo open, click File Print. 2 Click Properties, Preferences, Options, or Setup.
Checking the printer status Windows Vista users only 1 Click Control Panel Printer. 2 Make sure: • The printer icon does not say Paused. If the printer is paused, right-click the icon, and then click Resume Printing. • The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.
Remove the sticker and tape from the print cartridges 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier. 3 Make sure the sticker and tape are removed from the bottom and back of the cartridges. Do the print cartridges have ink? 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 4800 Series. 3 Click Solution Center.
Was the document formatted or created for the printer? Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that created the document to fix these problems, and then save the changes for the next time you print. Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print.
Test page does not print These are possible solutions. Try one or more of the following: Make sure the printer is receiving power If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Check the USB connection 1 Check that the USB cable is connected to the computer.
Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper. Check for paper jams Check for and clear any paper jams. For more information, see “Paper jam in the duplex unit” on page 139. Make sure the duplex unit is properly installed Remove the duplex unit and reinstall it.
Make sure the print queue is ready to print Make sure the printer is set as the default printer and is not being held or paused. Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer. To verify the USB port: 1 In Windows Vista, click Control Panel Printers (under Hardware and Sound).
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the digital camera documentation.
Windows XP users: 1 Click Start Settings Printers and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 Click Sharing. 4 Select Share this printer, and then give the printer a distinctive name. 5 Click OK. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 4800 Series icon. 3 Click Sharing. 4 Select Shared as, and then give the printer a distinctive name. 5 Click OK.
Problems when copying, scanning, or faxing Close other software Close all programs not being used. Change the scanning resolution to a lower value 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the left pane of the Welcome screen, click Scan. 4 Click Custom Settings. 5 Select a lower scan resolution. 6 Click Start.
Make sure the printer is receiving power If the button is not lit, the printer may not be receiving power. • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Make sure the external print server is working If the printer is connected to an external print server, the problem may be with this print server.
4 Press . 5 Reprint any missing pages. To avoid paper jams, do not force paper into the printer. Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer.
Adjust the paper guides Adjust the paper guides: • When using media less than 8.5 inches wide • To rest against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on page 136. Check media loading • Verify that the specialty media is loaded correctly.
5 6 7 8 Select Letter Banner or A4 Banner as the paper size. Select Portrait or Landscape. Click OK. Click OK or Print. Paper continues to jam Are you using paper designed for an inkjet printer? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 50. Are you loading the paper correctly? For more information, see “Loading paper” on page 41.
3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resending the print job again. Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer.
Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 60. Check to see if the memory card is damaged Check that there is no obvious damage to the memory card. Check to see if the memory card contains photos Insert a memory card that contains photos. Make sure the USB cable is connected If the printer is connected to the computer through a USB cable: 1 Check the USB cable for any obvious damage.
Check memory card placement Make sure you inserted the memory card into the correct slot. Check memory card type Make sure that the type of memory card you are using can be used in the printer. Check to see if the memory card is damaged Check to see that there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data. Check to see if the memory card contains photos Insert a memory card that contains photos.
Poor copy quality • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Skewed lines Smudges Streaks Unexpected characters White lines in print Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen” on page 153. Check ink Check the ink levels, and install a new print cartridge if necessary.
Copied item does not match the original item Is the original document loaded correctly on the scanner glass? • Make sure the original document is placed in the lower right corner of the scanner glass. • Place the item you want to copy facedown on the scanner glass. • Make sure the lower right corner of the front of the item lines up with the arrows in the lower right corner of the scanner glass. W I PRI NTI F NG I Partial document or photo copies These are possible solutions.
Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click Start. 2 Click Printer or Printers and Faxes. 3 Double-click the printer you want to check. 4 Click Printer. 5 Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer, you must select the correct printer from a list each time you print.
Poor scanned image quality These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 147. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Adjust the quality of the scan 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome screen, click Scan.
Error messages on the printer display Alignment Error These are possible solutions. Try one or more of the following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 2 1 3 Reinsert the cartridge. 4 Press to align the cartridge. For more information, see “Aligning print cartridges” on page 97. Use new paper Load only plain, unmarked paper for aligning the cartridge.
8 If the error: • Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. • Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner unit. 9 If the error reappears, replace the color print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit.
Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit.
Memory Failure These are possible solutions. Try one or more of the following: Reduce memory use If applicable: • Print pending received faxes. • Send fewer pages. Select the After Dial setting 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 Click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, select After Dial from the “When to scan document” section.
The following TIFF formats as read from a camera card or USB flash drive are supported: • RGB uncompressed data: Baseline TIFF Rev. 6.0 RGB Full Color Images • YCbCr uncompressed data: TIFF Rev. 6.0 Extensions YCbCr Images Only TIFF files created directly from digital cameras and not modified by computer software are supported. Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.
4 Press or repeatedly to select the paper size option that will fit your largest photo size. 5 Press Start Color or Start Black to begin printing. PictBridge Communication Error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.
Two-sided paper type error You have not selected the correct paper type or size for duplex printing. 1 Select . 2 Press to choose Paper Handling. 3 Press to choose Type or Size. 4 Press or to choose the correct selection. Note: Use only plain paper in letter or A4 size. The printer will not make duplex copies on envelopes, card stock, or photo paper. Two-sided printing is not supported on the current paper size The paper size is not supported for duplex printing. 1 Select .
Left/Right Cartridge Missing ? This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge. Communication not available The printer and computer may not be able to exchange data. Is the printer receiving power? If is not lit, the printer may not be receiving power. • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
Try the following: • Before sending a document to print, close any other open programs. The printer may print a blank page when too many programs are open on the computer. • Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print. Out of Paper 1 Load paper. 2 Press to continue printing. Note: Do not force paper into the printer. Fixing a printing failure Follow the instructions on the computer screen.
Notices Product information Product name: Lexmark 4800 Series Machine type: 4428 Model(s): W22 W2E Edition notice June 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard.
Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
Compliance is indicated by the CE marking. The Alert sign indicates that there are restrictions within certain member states. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: Country/region Restriction All countries/regions This product is for indoor use only. This product may not be used outdoors.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc.
ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 16.4 Copying The product is generating hard-copy output from hard-copy original documents. 13.6 Scanning The product is scanning hard-copy documents. 10.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.
Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Agreement or your Use of the Software Program. 12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen, except as provided under applicable law. 13 APPLICABLE LAW.
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access point AutoIP address An IP address automatically assigned by a network device. If the device is set to use DHCP, but no DHCP server is available, an AutoIP address may be assigned by the device.
UAA (Universally Administered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing.
Index A ad hoc wireless network adding a printer using Windows 40 creating using Windows 39 adjusting brightness automatically 68, 70 adjusting the hue of a photo 69 adjusting the saturation of a photo 69 Advanced button 25 aligning print cartridges 97 alignment error 147 assigning IP address 36 B banner paper jams 138 banner paper, loading 43 banner printing problems checking spool settings 128 banner, printing 53 bidirectional communication, establishing 135 black ink low 148 blank or incorrect page prin
copier does not respond 142 copy making 77 Copy button 23 copy quality, adjusting 79 copy troubleshooting copier does not respond 142 partial document or photo copies 144 poor copy quality 143 scanner unit does not close 142 copying 77 adjusting quality 79 changing default settings 82 cloning an image 81 collating copies 80 customizing settings 83 enlarging an image 78 in black and white 83 in color 83 making a color or black-and-white copy 77 making a copy lighter or darker 79 multiple pages on one sheet 8
paper mismatch 151 paper size/type error 151 print file error 155 printer carrier stall 152 Exposure changing setting 70 exterior of the printer cleaning 99 external devices checking 130 e-mail attaching a scanned image 91 attaching files 91 E-mail button 23 e-mail screen preferences changing 92 e-mailing an image 92 F factory default settings resetting internal wireless print server 117 resetting printer software 56 resetting printer to 57 faded colors 123 fax receiving automatically 93 Fax button 23 faxi
memory card slots 16 memory card troubleshooting memory card cannot be inserted 140 nothing happens when memory card is inserted 140 memory full error message 150 moire patterns, removing from scanned images 70 N network adapters using 38 network printer installing 36 network printer does not show up in printer selection list during installation (Windows) 112 network printers configuring 37 network scanning 89 network setup page, printing 34 networking installing printer 36 IP addresses 35 using the peer-t
transferring from memory card to flash drive 65 transferring from memory device using control panel 62 transferring selected photos from CD or flash drive using the computer 64 transferring selected photos from memory card using the computer 63 viewing a slideshow on control panel display 73 photos do not print from memory card across wireless network 141 photos removed from card by host 152 PictBridge communication error 152 PictBridge menu 62 PictBridge port 16 PictBridge-enabled camera, connecting 59 pin
problem reading memory card error 152 problems when copying, scanning, or faxing 135 Productivity Studio printing photos 71 viewing photos 71 Productivity Studio buttons Copy 23 E-mail 23 Fax 23 Photo Greeting Cards 23 Photo Packages 23 Scan 23 Transfer Photos 23 understanding 23 Productivity Studio, understanding 23 proof sheet error 152 proof sheet, using 74 publications, finding 11 Q quality settings, checking 129 Quick Fixes tab using One-Click Auto Fix 68 R ready or busy printing is listed as status
test page does not print 130 Toolbar printing a Web page 45 printing only the photos from a Web page 46 top cover 16 Transfer Photos button 23 transfer settings changing 66 transferring photos from CD using computer 64 from CD using the computer 64 from flash drive using computer 64 from flash drive using the computer 64 from memory card to flash drive 65 from memory card using the computer 63 from memory device using control panel 62 transparencies loading 43 printing 53 transparencies or photos contain wh
troubleshooting, memory card memory card cannot be inserted 140 nothing happens when memory card is inserted 140 troubleshooting, print cannot print from a flash drive 132 duplex unit does not operate correctly 131 improving print quality 118 ink levels seem incorrect 122 ink levels seem to go down quickly 122 partial 4x6in.
Wi-Fi indicator light is blinking orange 108 Wi-Fi indicator light is orange 110 Wi-Fi indicator lights description 29 Work with Documents and Photos scanning a photo to 85 wrong printer attached 135 176
