5300 Series User's Guide May 2007 www.lexmark.
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Contents Safety information.............................................................................2 Introduction......................................................................................13 Finding information about the printer........................................................................................................................13 Operating system notice..........................................................................................................................
Configure network printers.............................................................................................................................................47 Connect to network printer.............................................................................................................................................47 Loading paper and original documents......................................48 Loading paper.................................................................................
Resetting printer software to factory default settings ...................................................................................................... 61 Resetting the printer to factory default settings................................................................................................................. 62 Working with photos.......................................................................63 Retrieving and managing photos.............................................................
Copying a photo using the computer.........................................................................................................................83 Adjusting copy quality.......................................................................................................................................................83 Making a copy lighter or darker.....................................................................................................................................
Using Caller ID from the control panel ................................................................................................................................... 99 Using Caller ID from the software............................................................................................................................................. 99 Receiving a fax automatically...................................................................................................................................
Incorrect language appears on the display.........................................................................................................................121 Power button is not lit ................................................................................................................................................................121 Software does not install.....................................................................................................................................
Printer is not able to communicate with the computer .................................................................................................144 Problems when copying, scanning, or faxing ....................................................................................................................144 Wrong printer is attached..........................................................................................................................................................
Error messages on the printer display.......................................................................................................................163 Alignment Error.............................................................................................................................................................................164 Cartridge Error (1102, 1203, 1204, or 120F).....................................................................................................................
Power consumption.........................................................................................................................................................179 Index.................................................................................................
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. User's Guide Description Where to find The User's Guide gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer.
User's Guide: Comprehensive Version Description Where to find The User's Guide: Comprehensive Version gives you instructions for using the printer and other information such as: When you install the printer software, the User's Guide: Comprehensive Version will be installed. • • • • • • • • • 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.
Setting up the printer Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Checking the box contents 1 2 3 4 1 2 3 7 5 6 Name Description 1 Black print cartridge Cartridges to be installed into the printer 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 28.
Setting up the printer for standalone use 1 Unpack the printer. Notes: • Place the printer near the computer during setup. If you're setting up on a wireless network, you may move the printer after setup is complete. • You may need to purchase a USB cable separately. • The printer may ship with two CDs. 2 Remove all tape and packing material from all areas of the printer. 3 Raise the control panel. 4 If needed, install the correct control panel for your language.
5 Extend the paper exit tray. 6 Raise the paper support. 7 Extend the paper guides. 8 Load paper.
9 Connect the power cord. 10 Make sure the power is on. 11 If prompted, set the language. 1 a Using the control panel of the printer, press 2 or 1 repeatedly until the language you want appears on the display. b Press to save. 12 If prompted, set the country or region.
a Using the control panel of the printer, press or repeatedly until the country or region you want appears on the display. b Press to save. 13 Open the printer. 14 Press down on the levers. 15 Remove the tape from the black cartridge, and insert the cartridge in the left carrier.
17 Remove the tape from the color cartridge, and insert the cartridge in the right carrier. 18 Close the color cartridge carrier lid. 19 Close the printer. 20 Press . An alignment page prints.
21 Discard the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Understanding the parts of the printer 1 6 7 8 5 4 2 3 Use the To 1 Paper support Load paper. 2 PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 3 Memory card slots Insert a memory card. 4 Control panel Operate the printer.
1 2 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 USB port Connect the printer to a computer using a USB cable. 4 EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer. Note: Remove the plug to access the port. EXT 5 LINE port Connect the printer to an active telephone line to send and receive faxes.
Use the 6 To Power supply with port Connect the printer to a power source using the power cord. 1 Plug the cord all the way into the power supply on the printer. 2 Plug the cord into an electrical outlet that other electrical devices have been using. 3 If the light is not on, press . Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
2 Connect the adapter to the telephone line that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your location. 3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug.
You can connect the printer to other equipment. See the following table to determine the best way to set up the printer. Equipment • The printer • A telephone cord • The printer • A telephone • Two telephone cords • • • • The printer • • • • The printer A telephone Benefits See this section Send and receive faxes without using a computer. “Connecting directly to a telephone wall jack” on page 30 • Use the fax line as a normal telephone line.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. 1 Make sure you have a telephone cord and a telephone wall jack.
3 Connect the other end of the telephone cord into an active telephone wall jack. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
2 Connect a telephone cord into the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
2 Connect one telephone cord to the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the “Dialing on your phone line” area, select Behind PBX from the Dialing Method drop-down list. 6 Click OK to save the setting. Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
2 6 3 7 4 8 5 1 Press 1 2 To • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 3 Scan Mode Access the scan default screen and scan documents. Note: The mode is selected when the button light is on. 4 Fax Mode Access the fax default screen and send faxes. Note: The mode is selected when the button light is on.
1 2 3 4 5 Press To 1 • Return to the previous screen. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. 3 • Select a menu or submenu item that appears on the display. • Feed or eject paper. 4 • Increase a number. • Enter a space between letters or numbers. • Scroll through menus, submenus, or settings on the display. 5 • • • • Cancel a print, copy, scan, or fax job in progress.
1 2 5 3 4 Press 1 To A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you want to make. In Fax mode: • • • • 2 6 Auto Answer Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display. Set the printer to answer all incoming calls when the button light is on.
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: 1 Press or repeatedly until the setting you want appears. 2 Press : • To save most settings. An * appears next to the saved setting. • To select a temporary setting. An * appears next to the selected setting. Note: The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the printer is turned off.
g Press h Press . i Press . or repeatedly until Never appears. 3 To change one or more temporary settings into new default settings: a Press . b Press or repeatedly until Tools appears. c Press d Press . e Press f Press . g Press h Press . i Press . or or or repeatedly until Defaults appears. repeatedly until Set Defaults appears. repeatedly until Use Current appears.
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install. Using the installation software CD (Macintosh users only) 1 Close all open software applications. 2 Insert the software CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon.
Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable. Click To Details Scan • Scan a photo or document. • Save, edit, or share your photo or document. Copy • Copy a photo or document. • Reprint or enlarge your photo. Fax Send a photo or document as a fax. E-mail Send a document or photo as an attachment to an e-mail message.
Click To Fax History and Settings Set printer fax settings for: • • • • Dialing and Sending Ringing and Answering Fax Printing/Reports Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photographs, troubleshooting printing problems, and installing and maintaining supplies. To open the Solution Center, use one of the following methods.
From here You can: Maintenance • Install a new print cartridge. Note: Wait until scanning is complete before installing a new print cartridge. • • • • • • Order new print cartridges. Print a test page. Clean print cartridges to fix horizontal streaks. Align print cartridges to fix blurry edges. View ink levels. Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed.
General networking Finding your MAC address You may need the media access control (MAC) address of the print server to complete network printer configuration. The MAC address is a series of letters and numbers listed on the bottom of the external print server. Assigning an IP address An IP address is assigned during printer software installation, but only for Direct IP printing.
Sharing a printer in a Windows environment 1 Prepare the computers to share the printer. a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for detailed instructions. b Install the printer software on all computers that will print to the printer. 2 Identify the printer. On the computer that is attached to the printer: a b c d e Click Start Settings Printers or Printers and Faxes.
Windows XP or 2000 users only 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 5300 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab. 5 Make sure: • The port is set to a USB port. • File is not set as the port. Configure network printers Configure To configure a network printer, select a printer from the list in the window. Click Configure to assign the printer an Internet Protocol (IP) address.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • The print side of the envelopes faces you. • The envelopes are designed for use with inkjet printers. • The paper guides rest against the edges of the envelopes.
Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loaded in the center of the paper support. • The paper guides rest against the edges of the cards. 1 2 Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging.
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. 1 Load paper with the print side facing you. 2 Make sure: • The paper size fits within these dimensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: – 127.0–432.0 mm – 5.0–17.0 inches • The stack height does not exceed 10 mm. • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading banner paper You can load up to 20 sheets of banner paper at a time.
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. 1 Make sure the computer and the printer are on. 2 Open the top cover. 3 Place the original document or item facedown on the scanner glass in the upper left corner. 4 Close the top cover to avoid dark edges on the scanned image.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup.
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options.
Printing on both sides of the paper When you select Two-sided printing, the printer prints the odd-numbered pages of the document on the front sides of the paper. Reload the document to print the even-numbered pages on the back sides of the paper. 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the “I Want To” menu, click Print on both sides of the paper. 4 Make sure Two-Sided is selected. 5 Choose a binding edge (Side Flip or Top Flip).
Printing the last page first (reverse page order) 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Quality/Copies tab, select Print Last Page First. 4 Click OK. 5 Click OK or Print. Printing multiple pages on one sheet (N-Up) 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Print Layout tab, select N-up. 4 Select the number of pages to print on each page.
Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinishTM Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with a glossy finish.
7 From the Paper Size list, select a card size. 8 Click OK. 9 Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Print Layout tab. 4 From the Layout list, select Poster. 5 Select the poster size you want to print.
10 If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees. 11 Click Print Now in the bottom right corner of the screen. Printing a booklet 1 Before you change any Print Properties settings, you must select the correct paper size from the program. You can print booklets using these paper sizes: • Letter • A4 2 Load the paper. 3 With a document open, click File Print. 4 Click Properties, Preferences, Options, or Setup.
Printing on custom-size paper 1 Load up to 100 sheets of custom-size paper. 2 With a document open, click File Print. 3 From the Quality/Copies tab, select a Quality/Speed setting. 4 Click the Paper Setup tab. 5 From the Paper Size section, select Paper and then select Custom Size. 6 Select the measurement units to use. 7 Use the sliders, or type the size of the paper loaded into the printer. 8 Click OK to close any printer software dialogs that are open. 9 Print the document.
5 From the Paper Setup tab, select Landscape orientation. 6 Click OK. 7 Click OK or Print. Changing printer settings Saving and deleting print settings 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Quality/Copies tab. 4 Make necessary adjustments to any of the settings in the Quality/Speed, Paper Type, and Multiple Copies sections. 5 From the Save Settings drop-down menu, select Save your current settings.
Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer menus. Note: Resetting to factory default settings will delete all printer settings you selected, including Speed Dial and Group Dial numbers. If you want to print out those numbers before you reset the printer, see “Using the Phone Book” on page 101. 1 Press , , and Start Color at the same time.
Working with photos Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • If needed, make sure you connect the memory card to the adapter that came with it before inserting it into the slot.
When the printer detects the memory card, the message Memory Card Detected appears on the control panel display. If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted.
Understanding the Photo Card menu 1 If necessary, press Photo Card, or insert a memory card or a flash drive into the printer. For more information, see “Inserting a memory card” on page 63 or “Inserting a flash drive” on page 64. 2 Press or 3 Press . 4 Press or 5 Press . repeatedly until the menu item you want appears. repeatedly until the submenu item you want or the setting you want appears. Note: Pressing selects a setting. An * appears next to the selected setting.
Menu item Tools Action • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Reset printer settings to factory defaults. 1 Setting will return to factory default setting when a memory card or flash drive is removed. 2 Setting must be saved individually. For more information, see Note below table. Note: To save Paper Size, Paper Type, or Photo Size settings: 1 Press . 2 Press or 3 Press .
The message PictBridge camera detected. Press display. 2 Press or 3 Press . 4 Press or 5 Press . to change settings. appears on the repeatedly until the menu item you want appears. repeatedly until the submenu item you want or the setting you want appears. Note: Pressing selects a setting. An * appears next to the selected setting. 6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.
Transferring photos Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, you can transfer photos to the computer from a memory card or flash drive. Note: You cannot transfer photos from a memory device to a computer through an external network adapter. 1 Insert a memory card or a flash drive that contains the images you want to transfer.
4 Click Deselect All. 5 Click to select the photo(s) you want to transfer. 6 If you want to save the photos to the default folder, click Next. 7 If you want to save the photos in a folder other than the default folder: a Click Browse. b Select the folder you want. c Click OK. 8 If you want to assign a prefix to all of the photos you just transferred, click the check box and enter a name. 9 Click Next. 10 Remove the CD or flash drive to view your transferred photos in the Library.
Changing the Lexmark Productivity Studio preferences Changing the Productivity Studio temporary files preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Temporary Files. a Use the slider to set the maximum disk space you want to allocate for temporary files created by the Productivity Studio. b Click Browse to choose a different folder for saving the temporary files. 4 Click OK.
3 Click Transfer Settings. a Select “Skip Save option and go automatically to”, and choose to Automatically Save, Manually Save, or Print your photos from the photo storage device connected to your computer. b Click Browse to choose a different folder to transfer your photos to. c Select “Always erase photos from my media after transferring” to automatically delete photos from your photo storage device after transferring them to your computer. 4 Click OK.
Applying One-Click Auto Fixes to a photo From the Productivity Studio Welcome Screen, click the Quick Fixes tab to access all three One-Click Auto Fixes. 1 Click File Open to select the image you want to edit. 2 With an image open, click One-Click Auto Fix to let the software automatically adjust the brightness and contrast of your image. 3 Click Automatic Brightness to adjust only the brightness of your image.
4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window. Note: Click Automatic to let the software automatically enhance your photo. 5 Click OK to accept your changes, or click Cancel to reject them. Changing the Hue / Saturation of a photo Adjusting hue lets you control the color of an image. Adjusting its saturation lets you control the intensity of the color.
Changing the Brightness / Contrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click Enhancements. 3 Click Brightness/Contrast. 4 Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cancel to reject them.
7 Click the Advanced tab. 8 Click Image Patterns. 9 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns. 10 From the drop-down list, select the patterns to be removed. 11 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value. 12 Click OK. The thumbnail is updated.
Viewing / Printing photos from the Productivity Studio 1 From the desktop, double-click the Productivity Studio icon. 2 Click Work with Documents and Photos. 3 Click to select the photo(s) you want to print. 4 From the Productivity Studio taskbar located at the bottom of the screen, click Photo Prints. 5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size.
11 Select the paper size from the Paper Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8.5 x 11 inches Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now. 13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab. 14 From the Send Quality and Speed area of the screen, select the image size.
9 Press again. One or more proof sheets print. 10 Follow the instructions on the proof sheet to select which photos to print, the number of copies, red-eye reduction, page layout, print options, color effects, and paper size. Note: When making selections, make sure you completely fill in the circles. 11 Load the proof sheet facedown on the scanner glass. 12 If needed, press 13 Press or repeatedly until Scan Proof Sheet appears. . 14 Press Start Color or Start Black to scan the proof sheet.
Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the digital camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer.
3 Follow the instructions in the camera documentation to select and print photos. Note: If the printer is turned off while the camera is connected, you must disconnect and then reconnect the camera. Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many of each, and print settings while the memory card is still in the camera.
4 Press . 5 Press or repeatedly until the color effect you want appears. Notes: • Color effect selections include Sepia, Antique Grey, and Antique Brown. • The color effect applies to all the photos you print until the active memory card or flash drive is removed. 6 Press . Note: You can also print photos with color effects using a proof sheet. Creating and viewing a slideshow 1 From the Productivity Studio Welcome Screen, click Work with Documents and Photos.
Copying Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode. 4 Press Start Color or Start Black. If you want to change a setting 1 From the control panel, press . 2 Press or repeatedly until the menu item you want appears, and then press 3 Press or repeatedly until the submenu item or the setting you want appears, and then press . . 4 To go into additional submenus and settings, repeat as needed.
15 Press or repeatedly until the size you want appears. 16 Press Start Color or Start Black. Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the left pane of the Welcome screen, click Copy. 4 Select Photo. 5 Click Start. The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size.
7 Press or 8 Press . repeatedly until the quality you want appears. 9 Press Start Color or Start Black. Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker. 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.
Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts. 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode.
Understanding the Copy menu Understanding the Copy Menu Use this To Copies* Specify how many copies to print. Resize* • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster. Lighter / Darker* Adjust the brightness of a copy. Quality* Adjust the quality of a copy. Paper Size Specify the size of the paper loaded. Paper Type Specify the type of paper loaded.
Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. 1 Load an original document facedown on the scanner glass. 2 From the control panel, press Scan Mode. 3 Press or repeatedly until the destination to which you want to scan appears. 4 Press Start Color or Start Black. 5 If you want to save the scanned image, from the software application, click File Save As.
Scanning text for editing Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a word-processing application. 1 Make sure: • The printer is connected to a computer, and both the printer and the computer are on. • ABBYY Fine Reader is installed. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Productivity Studio icon. 4 Click Scan. 5 Select the Document option. 6 Click Start.
Scanning multiple photos at one time using the computer 1 Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and the edges of the scan area. 2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan. 4 Select the Several Photos option. 5 Click Start. Creating a PDF from a scanned item 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon.
10 If you want to save the scanned image separately, make your selections and click Save. Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location. 12 Click Save. Canceling a scan job Once a scan job is sent, if you want to cancel it, you must cancel the job based on the destination: Destination To cancel Adobe Acrobat From the desktop, click Cancel Scan.
3 Click Custom Settings. 4 Change the settings as needed. Setting Options Color Depth Select Color, Grey, or Black and White. Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list. Size • You can auto-crop the scanned item. Move the slider to the desired setting. • You can select the area to be scanned. From the drop-down list, select a paper source. Select area to be scanned Select the area to be scanned by choosing a paper size from the drop-down list.
Use this To Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving temporary and other settings, see the related topic, “Saving Settings.” Scanning to a computer over a network Make sure: • The printer is connected to the network through a print server, and the printer and computer receiving the scan are on.
3 From the desktop, double-click the Productivity Studio icon. 4 Click Scan. 5 Select the Photo, Several Photos, or Document option. 6 Click Start. 7 From the Save or Edit screen menu bar, click Save. 8 To save to another folder, click Browse, and select a folder. Click OK. 9 To rename the file, enter the name in the File Name area. To assign the name as a prefix to all of your photos, select the “Start all photos with File Name” check box.
Adding a new scanned image to an e-mail message 1 From the desktop, double-click the Productivity Studio icon. 2 Place the image facedown on the scanner glass, and close the top cover. 3 Click E-mail. 4 Click Start. The image is scanned. 5 From the Send Quality and Speed area of the screen, select the image size. 6 Click Create E-mail to create an e-mail message with your scanned image(s) attached.
• Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at 1024 x 768 pixels. • Click Reduced to: 640 x 480 (Good for Quick Viewing) to send photo attachments at 640 x 480 pixels. 4 Click OK.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Sending a fax Entering a fax number 1 From the control panel, press Fax Mode. 2 Enter a fax number using: The text box Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. • Enter a maximum of 64 digits in a fax number.
3 From the left pane of the Welcome screen, click Fax. 4 Select the Document option. 5 Click Start. 6 Enter the recipient information, and then click Next. Note: A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ). 7 Enter the cover page information, and then click Next. 8 If there are any additional documents that you want to send with your fax, add these now, and then click Next. 9 To send your fax: • Immediately—Select the Send now option.
4 Enter a fax number. For more information, see the related topic, “Entering a fax number.” Note: Press the keypad numbers to use an automated answering system. 5 Press Start Color or Start Black. Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. 1 Load an original document facedown on the scanner glass. 2 From the control panel, press Fax Mode. 3 Press . 4 Press or 5 Press . 6 Press or 7 Press .
3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it and hear fax tones. Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual answer code.” 4 Hang up the telephone. The printer receives the fax. Setting a fax manual answer code 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes.
Notes: • Caller ID is available only in some countries and regions. • The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown. The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to display Caller ID information.
When a telephone ring is detected, the answering machine picks up the call. • If the printer detects a fax, it receives the fax and disconnects the answering machine. • If the printer does not detect a fax, the answering machine receives the call. 3 Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.
To access the Phone Book menu: 1 From the control panel, press Fax Mode. 2 Press . 3 Press or 4 Press . 5 Press or 6 Press , and follow the instructions on the display. repeatedly until Phone Book appears. repeatedly until the setting you want appears. Use this To View View Phone Book entries. Add Create a new Speed Dial or Group Dial entry. Remove Delete a Speed Dial or Group Dial entry. Modify Edit a Speed Dial or Group Dial entry.
Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Productivity Studio icon. 2 Click Fax History and Settings. The Fax Solutions Software screen appears. 3 Click Adjust speed dial list and other fax settings. The following screen appears.
4 Click each tab, and change the settings as needed. Tab Dialing and Sending Options • • • • Select the telephone line format you want to use. Enter a dialing prefix. Select a dialing volume. Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax number. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
Understanding the Fax menu To access and navigate the Fax menu: 1 From the control panel, press Fax Mode. The fax default screen appears. 2 If you do not want to change a setting, enter the fax number and press Start Color or Start Black. 3 If you want to change a setting, press . 4 Press or 5 Press . 6 Press or 7 Press . repeatedly until the menu item you want appears. repeatedly until the submenu item you want or the setting you want appears. Note: Pressing selects a setting.
Use this To Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 39. Setting Auto Answer to on 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings.
12 Press . 13 Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. 14 Press to save the setting. 15 Press twice. 16 Press or 17 Press . 18 Press or 19 Press . 20 Press or 21 Press . repeatedly until Tools appears. repeatedly until Device Setup appears. repeatedly until Date/Time appears. 22 Enter the date using the keypad. 23 Press . 24 Enter the time using the keypad. 25 Press .
d Press or e Press f Press . g h i j k l . Press or repeatedly until Device Setup appears. repeatedly until Date/Time appears. Enter the date using the keypad. Press . Enter the time using the keypad. Press . If the hour you entered is 12 or less, press m Press or repeatedly until AM, PM, or 24hr appears. to save the setting. Blocking junk faxes 1 From the desktop, double-click the Productivity Studio icon. 2 From the left pane of the Welcome screen, click Fax.
6 Press or 7 Press . until Block appears. Using the Fax Solutions Software Use this software to adjust how faxes are sent and received. When you save the settings, they apply to every fax you send or receive. You can also use this software to create and edit the Speed Dial list. 1 Open the program through one of these methods: Method 1 Method 2 a Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
4 If needed, click the toolbar items to: Click To Fax Tools • • • • • Send a fax. • • • • • Access and use the Phonebook. Forward a fax. View, print, or modify a fax. Delete a fax. Retry to send a fax. View several sample cover pages you can choose from. View a fax history. Change software preferences for fax lists. Adjust fax settings. Help Locate information on faxing, fax settings, and so on.
5 From the “Answering on your phone line type” area, select the setting you want from the “Distinctive ring pattern” drop-down list. 6 Click OK to save the setting. Setting the number of rings before receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab.
Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the left pane of the Welcome screen, click Fax. The Fax Solution Software appears. 3 Click Tools Create Report. 4 From the Display drop-down list, select Sent and Outgoing Faxes, Received, or Incoming Faxes.
Maintaining the printer Replacing print cartridges Installing print cartridges 1 Open the printer. 2 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 114. 3 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning—Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.
6 Close the color cartridge carrier lid. 7 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The printer must be closed to start a new scan, print, copy, or fax job. Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
6 Press or 7 Press . 8 Press or 9 Press . repeatedly until Maintenance appears. repeatedly until Align Cartridges appears An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press Copy Mode. 3 Press . 4 Press or 5 Press . 6 Press or 7 Press . 8 Press or 9 Press . repeatedly until Tools appears.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 116. 10 Repeat step 9 up to two more times.
• Keep the photo cartridge in its own storage unit when not in use. • When a photo cartridge is in use, you may store the black cartridge in the empty photo cartridge storage unit. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
Ordering supplies Ordering print cartridges Lexmark 5300 Series models Item Part number Average cartridge standard page yield is up to1 Black cartridge 28A 215 Black cartridge2 28 215 High yield black cartridge 34 550 Color cartridge 29A 155 Color cartridge2 29 155 High yield color cartridge 35 500 Photo cartridge 31 Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.
Paper Paper size Lexmark Photo Paper • • • • Letter A4 4 x 6 in. 10 x 15 cm Note: Availability may vary by country or region. For information on how to purchase Lexmark PerfectFinish Photo Paper, Lexmark Premium Photo Paper, or Lexmark Photo Paper in your country or region, go to www.lexmark.com.
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: CHANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: 1 Press or 2 Press to save. repeatedly until the language you want appears on the display. SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP 1 From the control panel, press Copy Mode. 2 Press . 3 Press or 4 Press .
DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install These are possible solutions.
4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. DISABLE ANTI-VIRUS PROGRAMS (FOR WINDOWS USERS ONLY) 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon. 4 Double-click the CD–ROM drive icon. 5 If necessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software.
CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Click: • In Windows Vista: Control Panel Printers (under Hardware and Sound). • In Windows XP: Start Printers and Faxes. • In Windows 2000: Start Settings Printers. 2 Double-click the printer queue device. 3 Click Printer. • Make sure no check mark appears next to Pause Printing.
Understanding Warning levels • A green check indicates system requirements were met. • A yellow question mark indicates system requirements were not met. Most major functions will work, but you may experience some performance impact. • A red question mark indicates system requirements were not met. Most major functions may not work. • A red X indicates system requirements were not met. Installation will not continue. For proper installation, make sure the computer supports all system requirements.
If you are using Windows XP or Windows 2000: a Click Performance and Maintenance, and then click the System icon. b Click the Hardware tab. c Click Device Manager. 3 Click the plus sign (+) beside Universal Serial Bus Controller. If USB Host Controller and USB Root Hub are listed, the USB port is enabled. Did you find the problem? Yes No If USB Host Controller and USB Root Hub are not listed, the USB port is not enabled. For more information, see the computer documentation.
CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 115. If print quality has not improved, continue to the next step. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 116. If print quality has not improved, continue to the next step. 3 Install the print cartridges.
CHECK PAPER CONDITION Use only new, unwrinkled paper. REMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter-size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.
Print speed is slow These are possible solutions. Try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many unused fonts as possible from your system. ADD MEMORY Consider purchasing more RAM. SELECT A LOWER PRINT QUALITY 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Quality/Copies.
Photo smudges To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Checking the print cartridges ARE THE PRINT CARTRIDGES PROPERLY INSTALLED? For more information, see “Replacing print cartridges” on page 113. ARE THE STICKER AND TAPE REMOVED FROM THE CARTRIDGES? Lift the scanner unit.
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: ARE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS? Because photos and graphics require more ink than text documents, ink usage increases when you print photos or graphics. ARE YOU PRINTING WITH THE BEST QUALITY/SPEED SETTING? To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper.
MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more information. MAKE SURE THE DOCUMENT WAS FORMATTED OR CREATED FOR THE PRINTER Windows may substitute different fonts. Line and page breaks may change with the font.
• Make sure the upper left corner of the front of the item lines up with the arrows in the corner of the scanner glass. Glossy photo paper or transparencies stick together DO PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON THE PAPER EXIT TRAY? Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking.
Print is too dark or smudged These are possible solutions. Try one or more of the following: MAKE SURE THE INK DRY BEFORE HANDLING THE PAPER Remove the paper as it exits, and let the ink dry before handling. MAKE SURE THE QUALITY/SPEED SETTING IS APPROPRIATE FOR THE PAPER TYPE LOADED IN THE PRINTER The Photo Quality/Speed setting may cause smearing if used with plain paper. If you are using plain paper, try using the Normal setting.
Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently. You may need to change the printer software settings, or the problem may be that the printer and the computer are not able to communicate properly.
3 From the Quality/Copies tab, select: • Photo when printing photos • Normal when printing transparencies ALIGN THE PRINT CARTRIDGES 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 5300 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges.
Windows XP users only 1 Click Start Settings Printers and Faxes. 2 Make sure: • The printer icon does not say Paused. If the printer is paused, right-click the icon, and then click Resume Printing. • The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.
DO THE PRINT CARTRIDGES HAVE INK? 1 Click Programs or All Programs Lexmark 5300 Series. 2 Click Solution Center. If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge. For more information, see “Installing print cartridges.” IS THERE A PROBLEM WITH THE CONNECTIONS? For more information, see “Cable is not connected, is loose, or is damaged.
Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print, try the suggestions below. Next, test the solution by sending a document to print. IS THERE A PROBLEM WITH THE CONNECTIONS? 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol. Plug the long, flat end of the USB cable into this port.
Test page does not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS RECEIVING POWER If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. MAKE SURE THE STICKER AND TAPE ARE REMOVED FROM THE PRINT CARTRIDGES 1 Lift the scanner unit.
Checking external devices External devices may interfere with the performance of the printer. If there is an external device connected between the computer and the printer, confirm that it supports bidirectional communication. DOES THE EXTERNAL DEVICE SUPPORT BIDIRECTIONAL COMMUNICATION? No Yes Disconnect the printer from the external device, and There may be a problem with the USB cable. For more connect it directly to the computer.
Printer is plugged in but does not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page. MAKE SURE THE PRINT QUEUE IS READY TO PRINT Make sure the printer is set as the default printer and is not being held or paused.
CHECK THE PRINTER STATUS Windows Vista users: 1 Click Printers. 2 Right-click the Lexmark 5300 Series icon. 3 Click Sharing. 4 Click Change Sharing Options, and confirm the Windows prompt. 5 Select Share this printer, and then give the printer a distinctive name. 6 Click OK. Windows XP users: 1 Click Start Printers and Faxes. 2 Right-click the Lexmark 5300 Series icon. 3 Click Sharing. 4 Select Share this printer, and then give the printer a distinctive name. 5 Click OK.
9 Make sure the new port has been selected on the Ports tab, and then click Apply. The new port is listed with the printer name. 10 Click OK. RESTART THE HOST COMPUTER AND THE REMOTE COMPUTER Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on. Problems when copying, scanning, or faxing Close other software Close all programs not being used.
3 Click Install. 4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and computer may not be able to exchange data. These are possible solutions. Try one or more of the following: CHECK THE USB CONNECTION 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol. Plug the long, flat end of the USB cable into this port.
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: ENABLE PICTBRIDGE PRINTING FROM CAMERA Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation. MAKE SURE THE CAMERA IS A PICTBRIDGE-ENABLED DIGITAL CAMERA 1 Disconnect the camera. 2 Connect a PictBridge-enabled digital camera to the PictBridge port.
4 Press . 5 Press or repeatedly until Photo Size appears. 6 Press 7 Press . repeatedly until 4 x 6 in. or 10 x 15 cm appears. 8 Press 9 Press . 10 Press 11 Press . or or or repeatedly until Paper Size appears. repeatedly until 10 x 15 cm appears. 12 Press . 13 Press Start Color or Start Black. Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path: 1 Pull firmly on the paper to remove it.
Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper. CHECK PAPER LOADING • Load a smaller amount of paper into the printer.
Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: CHECK FOR PAPER JAMS Check for and clear any paper jams. For more information, see “Paper jam in the printer” on page 147 and “Paper jam in the paper support” on page 148. CHECK MEDIA LOADING • Verify that the specialty media is loaded correctly. For more information, see “Loading paper” on page 48. • Try loading one page, envelope, or sheet of specialty media at a time.
Paper continues to jam ARE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 57. ARE YOU LOADING THE PAPER CORRECTLY? For more information, see “Loading paper” on page 48. Note: Do not force paper into the printer.
CHECK TO SEE IF THE MEMORY CARD IS DAMAGED Check that there is no obvious damage to the memory card. CHECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital camera. MAKE SURE THE USB CABLE IS CONNECTED 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer.
These are possible solutions. Try one or more of the following: CHECK MESSAGES If an error message is displayed, see “Error messages on the computer screen” on page 169. CHECK INK Check the ink levels, and install a new print cartridge if necessary. CLEAN THE SCANNER GLASS If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. REVIEW STEPS TO IMPROVE PRINT QUALITY See “Improving print quality” on page 126.
CHECK PAPER SIZE Make sure the paper size being used matches the size you selected. CHECK ORIGINAL SIZE SETTING Make sure that the Original Size setting is Automatic or the size of the original document that you are copying. Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: CHECK MESSAGES If an error message is displayed, see “Error messages on the computer screen” on page 169.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. RESTART COMPUTER Turn off and then restart your computer. Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: CLOSE OTHER SOFTWARE Close all programs not being used. CHANGE THE SCANNING RESOLUTION TO A LOWER VALUE 1 Load an original document facedown on the scanner glass.
REVIEW STEPS TO IMPROVE PRINT QUALITY See “Improving print quality” on page 126. ARE YOU SCANNING FROM PHOTO OR GLOSSY PAPER, A MAGAZINE, OR A NEWSPAPER? If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 74. CHECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
CHECK CABLE CONNECTIONS Make sure cable connections for the following hardware are secure, if applicable: • • • • Power supply Telephone Handset Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to that wall jack.
DISABLE CALL WAITING TEMPORARILY Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. DO YOU HAVE VOICE MAIL SERVICE? Voice mail offered through your local telephone company may disrupt fax transmissions. To enable both voice mail and the printer to answer calls: • See “Setting the distinctive ring” on page 110.
Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: LOAD PAPER Load paper to print any faxes that have been stored in the printer. CHECK THE AUTO ANSWER BUTTON If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings. • If you are using a distinctive ring, see “Setting the distinctive ring” on page 110. CHECK INK Check the ink levels, and install a new cartridge if necessary.
CHECK THE DIAL PREFIX SETTING 1 From the control panel, press Fax Mode. 2 Press . 3 Press or 4 Press . 5 Press or 6 Press . 7 Press or 8 Press . repeatedly until Fax Setup appears. repeatedly until Dialing and Sending appears. repeatedly until Dial Prefix appears. 9 To change the setting, press 10 Press or repeatedly until Create appears. . 11 Enter the prefix to be dialed before each telephone number. 12 Press .
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: CHECK ORIGINAL DOCUMENT Ask the sender to verify the original document was loaded correctly. CHECK INK Check the ink levels, and install a new print cartridge if necessary. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions.
Fax Error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: • Your scan resolution—lower the scan resolution. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Quality appears. 4 Press 5 Press 6 Press . or repeatedly until a lower quality appears. .
11 Resend the fax. 12 If the problem persists, repeat the previous steps to send the fax at successively lower transmission speeds. Note: 2400 bps is the lowest transmission speed. Phone Line Busy These are possible causes and solutions. Try one or more of the following: CHANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.
Phone Line Error These are possible causes and solutions. Try one or more of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
Alignment Error These are possible solutions. Try one or more of the following: REMOVE TAPE FROM PRINT CARTRIDGE 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. For more information, see “Aligning print cartridges” on page 115. USE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear.
6 If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with a new one. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. To order supplies, see “Ordering paper and other supplies” on page 119. 2 Press to continue.
Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to the electrical outlet. 4 If the button is not lit, press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one.
SELECT THE AFTER DIAL SETTING 1 From the desktop, double-click the Productivity Studio icon. 2 From the left pane of the Welcome screen, click Setup and manage faxes. 3 Click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, select After Dial from the “When to scan document” section. 6 Click OK. 7 Resend the fax.
Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in only one circle for each option. 2 Press to continue. Only one photo/size selection can be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in only one circle for each option. 2 Press to continue. Photo size error.
Error messages on the computer screen Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Clearing error messages 1 Correct the error condition explained in the error message. Click Help on the error message dialog box for specific instructions. 2 After correcting the error condition, click Continue to resume printing. If the error remains, but you want to clear the error message: 1 Click Cancel Printing.
General Printing Problem You cannot receive a more specific error message because the printer and the computer do not have bidirectional communication. To receive a more specific error message, see “Bidirectional communication is not established” on page 145. To find the problem without establishing bidirectional communication, see “Checking printer readiness” on page 137. Ink Low A print cartridge is almost out of ink. Install a new cartridge.
Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types. Only image files with file name extensions JPEG, JPE, and JPG are recognized. Insert a memory card with supported file types. Paper Jam The printer has a paper jam, and you must clear the paper path. Note: To avoid paper jams, do not force paper into the printer.
Black and Color Cartridge replacement required New print cartridges need to be installed. The print job has been canceled. Note: A variable amount of ink remains in the cartridges. Follow these steps to replace the cartridges in your printer: 1 Replace the used cartridges with new cartridges. 2 Print your document again.
Notices Product information Product name: Lexmark 5300 Series Machine type: 4434 Model(s): 001 A01 002 A02 003 Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Evercolor and PerfectFinish are trademarks of Lexmark International, Inc. TrueType is a trademark of Apple Inc.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 48 Scanning 34 Copying 39 Ready inaudible Values are subject to change. See www.lexmark.com for current values.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line.
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 14.6 Copying The product is generating hard-copy output from hard-copy original documents. 15.1 Scanning The product is scanning hard-copy documents. 9.1 Ready The product is waiting for a print job. 6.6 Power Saver The product is in energy-saving mode. 6.1 High Off The product is plugged into a wall outlet, but the power switch 4.0 is turned off.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark —Products, components, parts, materials, software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
CARTRIDGE LICENSE AGREEMENT I agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following license/agreement: The patented print cartridge(s) contained inside is/are licensed for a single use only and is/are designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required.
c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this License Agreement. d Freeware.
10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license at any time by destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or as otherwise described herein. Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement.
Index A adjusting brightness automatically 72, 74 adjusting the hue of a photo 73 adjusting the saturation of a photo 73 Advanced button 43 aligning print cartridges 115 alignment error 164 answering machine receiving a fax with 100 assigning IP address 45 Auto Answer 106 B banner paper jams 149 banner paper, loading 51 banner printing problems checking spool settings 138 banner, printing 60 bidirectional communication, establishing 145 black cartridge replacement required 171 black ink low 165 blank or in
checking external devices 141 checking printer readiness 137 cleaning exterior of the printer 118 cleaning print cartridge nozzles 116 collating copies 84 color and black cartridge replacement required 172 color cartridge replacement required 171 color effects applying 74 color ink low 165 colors on paper do not match colors on the screen 132 communication not available error 169 communication problems establishing bidirectional communication 145 connect to network printer 47 connecting using RJ11 adapter 2
error 1104 165 error 1205 166 error 1206 166 fax error 161 fax mode unsupported 161 general printing problem 170 ink low 170 left cartridge error 166 left cartridge incorrect 166 left cartridge missing 166 memory full 166 no images have been selected 167 no photo/paper size selection has been made 167 no proof sheet information 167 no valid photo image files detected 167 only one photo enhancement may be chosen at a time 168 only one photo/size selection can be chosen at a time 168 out of memory 170 out of
fonts resolving problems 138 forwarding a fax 101 G gamma value changing 73 general printing problem error 170 getting a document to print 142 glossy paper, loading 48 glossy photo paper or transparencies stick together 133 greeting cards loading 50 printing 57 Group Dial setting up 111 using 96 using the Phone Book 101 H heavyweight matte paper, loading 48 How To button 43 I image, changing gamma value 73 images e-mailing 94 incorrect language appears on display 121 index cards loading 50 printing 57 in
One-Click Auto Fix 72 only one photo enhancement may be chosen at a time 168 only one photo/size selection can be chosen at a time 168 ordering supplies 119 out of memory error 170 out of paper error 170 P page does not print 123 page prints with different fonts 133 paper choosing specialty 57 paper continues to jam 150 paper exit tray 23 paper guide 23 paper jam error 171 paper jam in the paper support 148 paper jam in the printer 147 paper or specialty media misfeeds 148 paper support 23 paper type choos
print cartridges aligning 115 cleaning 116 installing 113 ordering 119 preserving 117 refilling 115 removing 114 using genuine Lexmark 115 wiping 116 print is dark or smudged 134 print jobs canceling 56 print quality, improving 126 print settings saving and deleting 61 print speed is slow 129 print troubleshooting improving print quality 126 ink levels seem incorrect 130 ink levels seem to go down quickly 131 partial 4x6in.
ring patterns, setting 110 RJ11 adapter 25 rotating photo 71 S safety information 2 saving a scanned image 92 saving and deleting print settings 61 Scan menu 91 Scan button 41 Scan Enhancements tab Brightness / Contrast 74 Brightness / Contrast setting 74 Despeckle setting 73 Exposure setting 74 scan settings changing 93 scan troubleshooting cannot scan to computer over network 155 partial document or photo scans 155 poor scanned image quality 154 scan was not successful 153 scanner does not respond 153 sc
faded colors 132 font selections 131 general printing problem error 170 getting document to print 142 glossy photo paper or transparencies stick together 133 ink low error 170 out of memory error 170 out of paper error 170 page prints with different fonts 133 paper continues to jam 150 paper jam error 171 port setting 46 print is dark or smudged 134 printed characters are improperly formed or not aligned 134 printer cannot communicate over peer-to-peer network 142 printer is trying to print to file 142 prin
troubleshooting, setup cannot print from digital camera using PictBridge 146 incorrect language appears on display 121 page does not print 123 power button is not lit 121 software does not install 122 U unsupported file types found on memory card 171 unwanted faxes, blocking 108 updating printer software 144 USB port 24 enabling 125 using One-Click Auto Fix 72 Quick Fixes tab 72 using RJ11 adapter 25 V vertical straight lines are not smooth 135 viewing photos from Productivity Studio 76 photos in the Prod