7600 Series Fax Guide 2008 www.lexmark.
Contents Introduction........................................................................................5 Finding information about the printer...........................................................................................................................5 Understanding the parts of the printer........................................8 Understanding the parts of the printer........................................................................................................................
Setting up a fax footer .................................................................................................................................................................. 39 Printing fax activity reports......................................................................................................................................................... 40 Printing the Fax Settings List..........................................................................................................
Introduction Finding information about the printer Publications See the For Quick Setup sheet Initial setup instructions. Printed Networking Guide / Fax Guide Additional setup instructions. Note: Your printer may not come with these publications. Electronic User's Guide Complete instructions for using the printer. The electronic version installs automatically with the printer software. Windows Help Additional instructions for using the printer software on a Windows operating system.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Telephone numbers and support hours vary by country or region. – Monday–Friday (8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 – Support in English: Monday–Friday (8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET) Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Limited Warranty Description Where to find (USA) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.
Understanding the parts of the printer Understanding the parts of the printer 1 2 3 4 5 13 12 6 7 8 W I PRIN F TING 9 I 10 11 Use the To 1 Paper support Load paper. 2 Paper guides Keep paper straight when feeding. 3 Paper feed guard Prevent items from falling into the paper slot. 4 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 5 Automatic Document Feeder (ADF) tray Load original documents in the ADF.
Use the To 10 Memory card slots Insert a memory card. 11 Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. 12 PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 13 Wi-Fi indicator Check wireless status: • Off indicates that the printer is turned off, is powering Note: Your printer model may not have wireless capability and may not have this indicator. up, or is in Power Saver mode.
Use the To 3 Scanner unit 4 Print cartridge carrier Install, replace, or remove a print cartridge. 5 EXT Port Connect additional devices, such as a data/fax modem, telephone, or answering machine, to the printer. This connection method may not be available in all countries or regions. • Access the print cartridges. • Remove paper jams. Note: Remove the plug to access the port. EXT 6 LINE Port Connect the printer to an active telephone line to send and receive faxes.
Fax Setup Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer as a copier only or fax only Use the following instructions if you do not want to connect the printer to a computer.
5 Networking Guide Note: Your printer model may not come with this publication. 6 Fax Guide 7 Snap-in operator panel 8 Quick Setup sheet 9 Print cartridges Note: Your printer model may come with only one cartridge. 2 Remove tape and packing material from all areas of the printer. W I PRINTIN F G I 3 Raise the paper support. W I PRINT F ING I 4 If a correct control panel for your language needs to be installed, open the printer and raise the control panel.
6 Close the printer. W I PRINT F ING I 7 Extend the paper guides. 8 Load paper. 1 2 9 Extend the paper exit tray. 2 W I PRINT F ING I 1 10 Connect the power cord. 1 2 Note: Do not attach the USB cable yet. CAUTION—POTENTIAL INJURY: Read the safety information included with this product before connecting power or making any cabling connections.
11 If the printer does not automatically turn on, press . W I PRINTIN F G I 12 If prompted, set the language. Press the up or down arrow button until the language you want is highlighted, and then press OK. 1 Back 2 1 13 If prompted, set the country/region. Press the up or down arrow button until the country or region you want is highlighted, and then press OK. 1 Back 2 1 14 Set up the fax. Press the left or right arrow button until Yes is highlighted, and then press OK.
a Using the numeric keypad on the printer control panel, set the date. Press the left or right arrow button to scroll between the month, day, and year. Date format varies, depending on selected country or region. b Press OK. c Using the numeric keypad of the printer control panel, press the left or right arrow button to scroll between the hours, minutes, and time format. d Press the up or down arrow button to choose a time format, and then press OK to save. 16 Set the fax number and fax name.
20 Remove the tape from the color print cartridge, insert the cartridge in the right carrier, and then close the color cartridge lid. 21 If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove the cartridge from the pack.
22 Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and then close the cartridge carrier lid. 23 Close the printer. W I PRINTI F NG I 24 From the printer control panel, press OK. Back An alignment page prints.
25 Discard or recycle the alignment page. Notes: • Streaks on the alignment page are normal and not an indication of a problem. • The alignment page that prints may differ from the one shown. Using an RJ11 adapter Country/region • • • • • • • • • • United Kingdom Ireland Finland Norway Denmark Italy Sweden Netherlands France Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer.
3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
Country/region • • • • • • • • • • • • • • • • • Saudi Arabia United Arab Emirates Egypt Bulgaria Czech Republic Belgium Australia South Africa Israel Hungary Poland Romania Russia Slovenia Spain Turkey Greece To connect an answering machine or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly.
Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem.
Equipment • • • • The printer • • • • The printer A telephone Benefits See this section Receive both incoming voice messages and “Connecting to an answering faxes. machine” on page 22 An answering machine Three telephone cords A telephone Send faxes using the computer or the printer.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port Fax Setup 23 of the printer.
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into an active telephone wall jack.
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack.
5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region.
2 Connect one telephone cord to the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port Fax Setup 28 of the printer.
Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use.
Using Fax ADF Scanner glass W I PRINTIN F G I W Use the ADF for: • Multiple-page A4 or letter-size documents. • Legal-size documents. I PRIN F TING I Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize fax settings, see the chapter on Customizing fax settings. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. You can also scan three-dimensional objects for use in catalogs, brochures, or product flyers. Note: Place photos, postcards, small items, thin items (such as magazine clippings), and three-dimensional objects on the scanner glass instead of in the ADF. 1 Make sure the computer and the printer are on.
4 Close the top cover to avoid dark edges on the scanned image. W I PRIN F TING I Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. Notes: • Use only new, unwrinkled paper that is not curled.
3 Load the original document faceup and top edge first into the ADF until you hear a beep. W I PRINTIN F G I The document feeds into the ADF. W I PRIN F TING I Note: Preview is not supported when using the ADF. You can preview one page at a time when using the scanner. Automatic Document Feeder (ADF) paper capacity Load up to 25 sheets of: • Letter-size paper • A4-size paper • Legal-size paper Make sure • You adjust the paper guide on the ADF tray to the width of the original document.
Sending a fax Sending a fax using the printer control panel 1 Make sure the printer is on and is connected to a working telephone line. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. • Adjust the paper guide on the ADF tray to the width of the original document.
Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. • Only one fax number can be entered for On Hook Dial. 6 Press . Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. 1 Make sure the printer is on and is connected to a working telephone line. 2 Load an original document faceup into the ADF or on the scanner glass.
c Press the up or down arrow button until Ringing and Answering is highlighted, and then press OK. d Press the up or down arrow button until Auto Answer is highlighted, and then press OK. e Press the up or down arrow button until On is highlighted, and then press OK to save the setting. 3 Set the number of times the telephone rings before the printer automatically receives faxes: a Press the up or down arrow button until Pick-up On is highlighted, and then press OK.
5 Press the up or down arrow button until Fax Forward is highlighted, and then press OK. 6 Enter the number to which you want to forward the fax, and then press OK. Printing a fax on both sides of the paper 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Fax Printing is highlighted, and then press OK. 4 Press the up or down arrow button until 2-Sided Faxes is highlighted.
Setting up a dialing prefix You can add a prefix to the beginning of each number dialed. The prefix can include up to eight numbers, commas, periods, and/or these symbols: * # + - ( ). 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Ringing and Answering is highlighted, and then press OK. 4 Press the up or down arrow button until Manual Pickup Code is highlighted.
4 Press the up or down arrow button until Manual Pickup Code is highlighted. 5 Enter the code you want to use. Note: The code can include up to seven numbers, commas, periods, and/or these symbols: * # + - ( ). 6 Press OK to save the setting. Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system.
Printing fax activity reports You can print reports of faxes sent and/or received. 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Reports is highlighted, and then press OK. 4 To print activity history, press the up or down arrow button until Print Activity Report is highlighted, and then press OK.
f Press the arrow button once. g Use the keypad numbers to enter the fax number in the Fax Number field, and then press OK to save and exit. 3 To block faxes sent from an unidentified number (a number with no Caller ID): a From the printer control panel, press . b Press the up or down arrow button until Fax Setup is highlighted, and then press OK. c Press the up or down arrow button until Fax Blocking is highlighted, and then press OK.
Ordering cartridges Ordering print cartridges Lexmark 7600 Series models Item Part number Black cartridge 42A Black cartridge2 42 High yield black cartridge2 44XL Color cartridge 41A Color cartridge2 41 High yield color cartridge2 43XL Photo cartridge 40 Average cartridge standard page yield is up to1 Page yield values available at www.lexmark.com/pageyields. Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.
Troubleshooting Using the printer troubleshooting software (Windows only) The LexmarkTM Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Lexmark Service Center, use one of these methods: Method 1 Method 2 If it appears on an error message dialog, click the For additional assistance, use the Lexmark Service Center link. 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
Power button is not lit These are possible solutions. Try one or more of the following: PRESS POWER BUTTON Make sure the printer is on by pressing . DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 1 2 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press .
RECONNECT THE POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS 1 Close all open programs. 2 Disable any security programs. 3 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
In Windows Vista a Click . b In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier a Click Start. b Click Run. c Type D:\setup.exe, where D is the letter of your CD or DVD drive. Using Macintosh 1 Close all open software applications. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Uninstaller icon. 4 Follow the instructions on the computer screen to remove the printer software.
CHECK CABLE CONNECTIONS Make sure cable connections for the following hardware are secure, if applicable: • • • • Power supply Telephone Handset Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. If you hear a dial tone, the wall jack is working. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack.
DISABLE CALL WAITING TEMPORARILY Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. DO YOU HAVE VOICE MAIL SERVICE? Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls: • See the instructions for setting the distinctive ring.
4 Press the up or down arrow button until Auto Answer is highlighted, and then press OK. 5 Press the up or down arrow button until On is highlighted, and then press OK to save the setting. CHECK INK Check the ink levels, and install a new cartridge if necessary. CHECK WHETHER FAX FORWARDING IS SELECTED 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK.
MAKE SURE THE PRINTER DETECTS DIAL TONE • See the instructions for sending a fax while listening to a call (on hook dial). • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the printer control panel, press . 3 Press the up or down arrow button until Fax Setup is highlighted, and then press OK.
CHECK INK Check the ink levels, and install a new print cartridge if necessary. DECREASE THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK. 4 Press the up or down arrow button until Max Send Speed is highlighted, and then press OK.
Remote Fax Error These are possible causes and solutions. Try one or more of the following: CHECK PHONE LINE Resend the fax. There may have been a problem with the quality of the telephone line connection. LOWER THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the up or down arrow button until Fax Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.
5 To change the length of time between redials: a Press the up or down arrow button until Redial Time is highlighted, and then press OK. b Press the up or down arrow button until the setting you want is highlighted, and then press OK. SCHEDULE TO RESEND FAX AT A LATER TIME See the instructions on sending a broadcast fax at a scheduled time. Phone Line Error These are possible causes and solutions. Try one or more of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device.
Notices Edition notice May 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.