9500 Series All-In-One User's Guide 2007 www.lexmark.
Contents Finding information about the printer........................................15 Finding information about the printer........................................................................................................................15 Operating system notice................................................................19 Operating system notice...................................................................................................................................................
Common home network configurations....................................................................................................................50 Networking the printer......................................................................................................................................................52 Setting up the printer........................................................................................................................................................
Loading cards in Tray 1................................................................................................................................................................. 77 Loading transparencies in Tray 1 .............................................................................................................................................. 78 Loading iron-on transfers in Tray 1 .............................................................................................................
Printing on both sides of the paper (duplexing) automatically...................................................................................103 Printing on both sides of the paper (duplexing) manually ...........................................................................................104 Changing printer settings..............................................................................................................................................105 Saving and deleting print settings .....
Despeckling a photo....................................................................................................................................................................124 Changing the Brightness / Contrast settings of a photo................................................................................................124 Applying a color effect to a photo.........................................................................................................................................
Scanning text for editing................................................................................................................................................144 Scanning images for editing.........................................................................................................................................144 Scanning a photo to Work with Documents and Photos...................................................................................
Setting up a fax footer ................................................................................................................................................................166 Creating a fax cover page using the control panel ..........................................................................................................166 Printing fax activity reports.......................................................................................................................................
Cleaning the scanner glass............................................................................................................................................184 Cleaning the exterior of the printer............................................................................................................................184 Ordering supplies..............................................................................................................................................................
Print is too dark or smudged ....................................................................................................................................................211 Printed characters are improperly formed or are not aligned correctly...................................................................211 Printouts have alternating bands of light and dark print...............................................................................................
Nothing happens when memory card is inserted ............................................................................................................233 Cannot print documents from a memory card or flash drive.......................................................................................234 Copy troubleshooting.....................................................................................................................................................235 Copier does not respond ..........
No proof sheet information ......................................................................................................................................................254 No valid photo image files detected .....................................................................................................................................254 Paper Size/Type error ........................................................................................................................................
Finding information about the printer Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
User's Guide Description Where to find The User's Guide gives you instructions for using the printer and other information such as: When you install the printer software, the help version of the User's Guide will be installed. • • • • • • • • • 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Using the software (on Windows operating systems) Loading paper Printing Working with photos Series.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.
Operating system notice Operating system notice All features and functions are operating system-dependent. For complete descriptions: • Windows users—See the User's Guide. • Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Setting up the printer Checking the box contents 1 2 3 4 1 9 2 5 3 8 6 7 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 28. Your telephone cord may look different from the one shown.
Name 8 Description Installation software CDs for Windows and Macintosh • Installation software for the printer • Electronic User's Guide with Help for Windows and Macintosh 9 User's Guide CD Comprehensive User's Guides for Windows and Macintosh users in printable format Understanding the parts of the printer 1 2 3 4 5 6 10 9 7 8 11 Use the To 1 Top cover Access the scanner glass. 2 Scanner glass Copy, scan, fax, or remove an item.
Use the To 8 Control panel Operate the printer. For more information, see “Using the control panel” on page 39. 9 Paper exit tray Hold paper as it exits. 10 Paper tray (Tray 1) Load paper. Printed paper exits on top of Tray 1. 11 Small media feeder Load envelopes, 10 x 15 cm (4 x 6 in.) photo paper, and other small card sizes.
If you purchased and installed the optional Tray 2, your fully assembled printer appears as follows with the parts identified.
3 4 5 2 1 6 7 8 9 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Ethernet port Connect your computer to another computer, a local network, an external DSL, or cable modem. 4 LINE port Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to a telephone line to receive incoming fax calls.
Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything, locate the CD for Windows. 2 Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear. Note: If the install screen does not appear automatically, click Start Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive. 3 Follow the instructions on the computer screen to set up the printer.
1 2 1 Tray 2 base 2 Tray 2 Note: Decide on a location to set the Tray 2 base. The printer will be placed on top of it, so allow enough space. 1 Make sure the printer is turned off and disconnect the power cord from the wall outlet. 2 Remove Tray 2 from its packaging. 3 Remove any packaging tape from the base and tray. 4 Grasp the printer by its handholds to lift it. 5 Align the printer above the base.
6 Set the printer on top of the base. Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem.
Equipment • The printer • An answering machine • Two telephone cords • A telephone wall Benefits See this section • Use the fax line as a normal For more information, see “Connecting to an answering machine” on page 32. telephone line. • Send and receive faxes without using a computer. • Receive incoming voice messages.
Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 35.
2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port Setting up the printer 33 of the printer.
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 35.
4 Connect the other telephone cord from the computer modem to the EXT port of the printer. Using an RJ11 adapter Country/region • • • • • • • • • • United Kingdom Ireland Finland Norway Denmark Italy Sweden Netherlands France Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. 1 Connect one end of the telephone cord into the LINE port of the printer.
3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
Country/region • • • • • • • • • • • • • • • • • Saudi Arabia United Arab Emirates Egypt Bulgaria Czech Republic Belgium Australia South Africa Israel Hungary Poland Romania Russia Slovenia Spain Turkey Greece To connect an answering machine or other telecommunications equipment to the printer: 1 Remove the plug from the EXT port on the back of the printer.
You may use an adapter with your printer. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use.
The following diagrams explain the sections of the control panel: 1 2 4 Item 1 3 Description Check wireless status: • Off indicates that the printer is not turned on, is in Power Saver Mode, or no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected. • Orange blinking indicates that the printer is configured but unable to communicate with the wireless network. • Green indicates that the printer is connected to a wireless network.
2 Item Description Display Shows: • Printer status • Messages • Menus Note: The display screen is turned off in Power Saver Mode. 3 Finger groove Lets you reach under the display in order to adjust it to a comfortable viewing position. Use to: 4 Note: The power button is lit when the printer is on and remains lit in Power Saver Mode. • • • • Turn the printer on and off. Turn the printer on from Power Saver Mode. Turn on Power Saver Mode. Stop the print, copy, scan, or fax process.
Press To 3 • Move downward through a submenu listing within a menu. • In Photo mode, decrease the number copies of a photo you want to print. • In Photo mode or Scan mode, move the Region of Interest box down. 4 • • • • Scroll through menus, submenus, or settings on the display. • • • • Choose a menu or submenu item that appears on the display. 5 Decrease a number within the setting displayed. In Photo mode, left scroll to the previous photo.
Press To Start a copy, scan, fax, or photo print job, depending on which mode is selected. 4 1 2 Press 1 To A keypad number or symbol In Copy mode or Photo mode: Enter the number of copies or prints you want to make. In Fax mode: • • • • 2 Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display.
Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift and remove the control panel (if one is installed). 1 2 2 Choose the correct control panel for your language. 3 Align the clips on the control panel with the holes on the printer, and then press down.
Adjusting the display for easy viewing You can tilt the control panel display to adjust it for easier viewing. 1 Place your finger in the finger groove to grasp the display from its underside. 2 Rotate the display forward to a comfortable viewing position. Navigating the control panel menus Use the control panel buttons to enter and exit menus, perform functions, or set or change default settings. 1 Press or repeatedly until the function you want is highlighted on the control panel display. 2 Press .
Notes: • An asterisk (*) appears next to a default setting. You may notice this when you scroll through the values in menus. • Default settings remain in effect until you change them. To change them, access the Setup menu and select Change Default Settings. If you want to start a job without making any changes, press an easy and quick way to start printing any job. . The job prints based on the default settings.
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install. Using the installation software CD (Macintosh users only) 1 Close all open software applications. 2 Insert the software CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon.
3 Double-click the CD-ROM drive icon, and then double-click Drivers. 4 Double-click xps, and then double-click setupxps file. XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow the instructions on the screen to finish installing the patch. To install the XPS driver: 1 Click Control Panel. 2 Under Hardware and Sound, click Printer, and then click Add a Printer. 3 From the Add Printer dialog, click Add a local printer.
Use To The Solution Center provides ways to print photos, troubleshoot printing problems, install print cartridges, and perform maintenance tasks. To access the Solution Center select Printer Status and Maintenance on the Productivity Studio Welcome Screen. The Fax Setup Utility lets you customize the fax settings which will apply to the faxes you send or receive. To access the Fax Setup Utility, select Fax History and Settings on the Productivity Studio Welcome Screen.
Connecting the printer to a network Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other. Devices on a wireless network use radio waves instead of cables to communicate with each other.
• Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • Scenario 4: Laptop connected wirelessly to printer without Internet Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem.
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a printer without going through a wireless router. • The network has no connection to the Internet.
Setting up the printer The following instructions are for setting up the printer for the first time. After completing these steps, you do not need to set up the printer again if you want to use it on another computer. Note: You must complete these steps before you set up the printer on a network. 1 Unpack the printer. Note: Place the printer near the computer during setup. If you're setting up on a wireless network, you can move the printer after setup is complete.
16 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier. 17 Close the black cartridge carrier lid. 18 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier. 19 Close the color cartridge carrier lid. 20 Close the printer. 21 Flip up and fully extend the paper exit tray stop. Note: The tray stop holds paper as it exits the printer. 22 Press . An alignment page prints. 23 Discard the alignment page.
Wireless Setup menu From here You can Network Name View the current Service Set Identifier (SSID) being used. An SSID is the name of a wireless local area network. You cannot change this menu item. Wireless Signal Quality Select a Wireless Signal Strength. TCP/IP menu Internet Protocol (IP) specifies the format of packets, also called datagrams, and the addressing scheme. Most networks combine IP with a higher-level protocol called Transmission Control Protocol (TCP).
Configure IP address If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with the printer. You must assign an IP address in any of the following situations: • • • • You manually assigned IP addresses for the other network devices. You want to assign a specific IP address. You move the printer to a remote subnet. The printer is listed as Unconfigured in the Configuration Utility. Contact your system support person for more information.
If your printer has a factory-installed internal print server, the MAC address is a series of letters and numbers located on the back of your printer. UAA: UAA: XX XX XX XX XX XX XX XX XX XX XX XX If you purchased the print server separately, the MAC address appears on an adhesive label that came with the print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.
Finding a printer/print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation. Wireless networking Types of wireless networks Wireless networks can operate in one of two modes: infrastructure or ad hoc.
Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to: • Know the name of your wireless network. This is also known as the Service Set Identifier (SSID). If you do not know the SSID of the network that your computer is connected to, launch the wireless utility of your computer’s network adapter and look for the network name, or consult the person who set up your wireless network.
c Type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP: a Click Start Run. b Type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. Interpreting the colors of the Wi-Fi indicator light The Wi-Fi indicator light helps you determine the network status of the printer. The following describes what the colors of the Wi-Fi indicator light mean.
Changing wireless settings after installation (Windows users only) To change your password, network name, or other wireless setting: 1 Click Programs or All Programs Lexmark 9500 Series. 2 Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 3 Follow the prompts on the computer screen to reinstall the software, and make the changes you want.
3 Follow the instructions on the Welcome screen to set up the printer. Tips for using network adapters • Make sure the adapter connections are secure. • Make sure the computer is turned on. • Make sure you entered the correct IP address. Advanced wireless setup Creating an ad hoc wireless network using Windows The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network.
For Windows XP users 1 Click Start Control Panel Network and Internet Connections. 2 Click Network Connections. 3 Right-click your the icon for your wireless network connection. 4 Click Enable, if it appears in the pop-up menu. Note: If Enable does not appear, your wireless connection is already enabled. 5 Right-click the Wireless Network Connection icon. 6 Click Properties. 7 Click the Wireless Networks tab.
22 Click Start. 23 Click Programs or All Programs Lexmark 9500 Series. 24 Click Wireless Configuration Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 25 Follow the prompts on the computer screen. 26 Store a copy of your network name and security code in a safe place for future reference. Adding a printer to an existing ad hoc wireless network using Windows 1 Do one of the following: • In Windows Vista, click .
Switching from a wired (Ethernet) connection to a wireless connection 1 Press to turn off the printer. 2 Remove the Ethernet cable from the printer. 3 Press to turn on the printer. 4 Run the wireless setup application. For more information, see “Run the Wireless Configuration Utility” on page 202. 5 Print a test page to test the communication between the computer and the printer. For more information, see “Printing a test page” on page 217.
Switching between a USB connection and a wired (Ethernet) network connection Switching from a USB connection to a wired (Ethernet) connection 1 Remove the USB cable from the computer, and then from the printer. 2 Insert one end of the Ethernet cable into the Ethernet port of the printer. 3 Insert the other end of the Ethernet cable into an available Ethernet port on your router. 4 Wait 30 to 40 seconds for the internal print server to detect the wired network settings.
Switching from a wired (Ethernet) connection to a USB connection 1 Insert one end of the USB cable into the USB port of the printer. 2 Insert the other end of the USB cable into a USB port on the computer. 3 On your computer, do one of the following: In Windows Vista: a Click Control Panel. b Under Hardware and Sound, click Printer. In Windows XP: • Click Start Printers & Faxes. 4 Right-click the Lexmark 9500 Series icon. 5 Click Properties. 6 From the Ports tab, select the USB port for your printer.
Sharing a printer in a Windows environment 1 Prepare the computers to share the printer. a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer.
Configuring a network printer manually 1 From the printer control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Network Setup is highlighted. or repeatedly until TCP/IP is highlighted. 4 Press . 5 Press 6 Press . The TCP/IP menu appears. 7 Find Enable DHCP, and then press to select Yes or No. 8 Find the IP Address, IP Netmask and IP Gateway menu items. 9 Press 10 Press on each to enter the IP Address, IP Netmask, and IP Gateway for the printer.
Loading paper and original documents Loading various paper types in Tray 1 Loading paper in Tray 1 Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. 1 Pull Tray 1 completely out of the printer.
2 Move the paper guides to the sides of Tray 1. 1 2 3 Note: If you are loading A4- or legal-size paper, squeeze the lever and pull to extend the tray. It is unnecessary to extend the tray for paper sizes shorter in length than A4 or legal, such as letter-size paper. When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. 1 A4 al Leg 2 3 Load the paper.
4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 1 2 3 5 Insert Tray 1. Note: The tray cannot be completely inserted so it is flush with the printer front if you extended the tray to accommodate A4- or legal-size paper. Do not try to force the tray in further. 6 Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, pull the paper exit tray stop to extend it fully.
Paper capacities for Tray 1 Load up to Make sure 150 sheets of plain paper • The paper is designed for use with inkjet printers. • The paper guides rest against the left, right, and bottom edges of the paper. 25 sheets of heavyweight matte paper 25 sheets of photo paper 25 sheets of glossy paper • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, see the instructions that came with the paper.
Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The printable side of the envelopes faces down with the flap to the left as shown. • You load the envelopes in the center of the tray as indicated by the icon. Load them vertically and all the way to the back of Tray 1. • You print the envelopes in landscape orientation. • The paper guides rest against the left, right, and bottom edges of the envelopes. • You select the correct envelope size.
2 Move the paper guides to the sides of Tray 1. 1 2 3 3 Use the envelope icon and the 10 x 15 cm (4 x 6 in.) photo card outline on the bottom of Tray 1 to help you position envelopes or photo cards in the tray. Note: Do not mix paper types in the tray. You can load either envelopes or photo cards, but not both. 4 Load envelopes or photo cards. Note: Load envelopes or photo cards with the print side facing down.
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo cards. 1 1 3 2 3 2 6 Insert Tray 1. 7 Flip up the paper exit tray stop to catch the envelopes or photo cards as they exit. Note: Envelopes and photos require more drying time. Remove each envelope or photo as it exits, and allow it to dry to avoid ink smudging.
Loading labels in Tray 1 You can load up to 25 sheets of labels at a time. 1 Load labels into the paper tray with the printable side facing down and the top of the sheet feeding into the printer first. 2 Make sure: • You load letter- or A4-size label sheets. • The print side of the labels faces down. • The top of the labels feeds into the printer first. • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam.
3 The paper guides rest against the left, right, and bottom sides of the cards. Note: Photo cards require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging. Loading transparencies in Tray 1 You can load up to 50 transparencies at a time. 1 Load transparencies with the rough side facing down. 2 If the transparencies have a removable strip, each strip should face down. 3 Make sure: • You load letter- or A4-size transparencies.
Loading banner paper in Tray 1 1 Remove the paper tray. 2 Remove any paper from the tray. 3 Push the lever in, and then extend the tray until it is long enough to accommodate legal size paper. 4 Replace the paper tray. 5 Tear off only the number of banner pages needed for the banner. 6 Set the stack of paper on a flat surface in front of the printer. 7 Slide the first sheet of the banner over the handle and all the way into the back of the paper tray.
Make sure the print side of the item faces down. For envelopes, place the flap side of an envelope faceup and on the left side as shown: Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
2 Move the paper guides to the sides of Tray 2. 1 2 3 Note: If you are loading A4 or legal-size paper, squeeze the lever and pull to extend the tray. 1 A4 al Leg 2 3 Load the paper.
4 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 1 2 3 5 Insert Tray 2. 6 Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4 or legal-size paper, pull the paper exit tray stop to extend it fully.
Understanding and using tray linking If your printer has the optional Tray 2 installed, there is a feature called tray linking that lets the printer select paper from one tray until it becomes empty, and then automatically begin feeding paper from the other tray. You must load the same size and same type of media in both trays. When the trays are linked, the printer has a total paper capacity of 300 sheets of plain paper, since Tray 1 and Tray 2 each hold 150 sheets of plain paper.
11 Press or until you reach the paper type loaded in Tray 2. The type should be the same type loaded into Tray 1. If you want, you can select Auto Detect. 12 Press or 13 Press or repeatedly until Tray Linking is highlighted. until you reach Auto. Tray linking is now set only if you press ; however, you still need to define the default tray for each of the following submenus, so continue with the following steps.
Load up to Make sure 50 transparencies in letter or A4 size • You load letter- or A4-size transparencies. • You remove any paper backing sheets from the transparencies before loading. • The paper guides rest against the left, right, and bottom edges of the transparencies. 25 sheets of heavyweight matte paper 25 sheets of photo/glossy paper 25 sheets of card stock • The glossy or printable side of the paper faces down.
From here You can Type - Tray 2 Specify the type of paper loaded in Tray 2. Appears when Tray 2 is installed. Tray Linking Set tray linking off or to automatic (on). Copy Source1 Specify the source, Tray 1 or Tray 2, for the job. Photo Source1 Specify the source, Tray 1 or Tray 2, for the job. Print Files Source1 Specify the source, Tray 1 or Tray 2, for the job. Fax Source1 Specify the source, Tray 1 or Tray 2, for the job.
3 Place the original document facedown on the scanner glass in the upper left corner. The arrows which surround this corner remind you of the proper placement. Note: Photos should be loaded as shown. 4 Close the top cover to avoid dark edges on the scanned image.
Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document text side up into the Automatic Document Feeder tray. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the Automatic Document Feeder.
Load up to Make sure 50 sheets of: • • • • • • The document is loaded text side up. • The paper guide is against the edge of the paper. • The paper size fits within these dimensions: Custom paper Pre-punched paper Reinforced edge copier paper Width: Preprinted forms – 210.0 mm–215.9 mm – 8.27 in.–8.5 in. Letterhead paper Length: – 279.4 mm–355.6 mm – 11.0 in.–14.0 in. • You allow preprinted media to dry thoroughly before loading into the Automatic Document Feeder tray.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Using the Printing Preferences tabs Printing Preferences is the software that controls the printing function when the printer is connected to a computer. All of the print settings are on the four main Printing Preferences tabs: Print Setup, Advanced, Watermark, and Image Enhancement.
Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. A 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup. b Adjust the print settings. c Click OK. 4 If you want to view the Web page before printing: a Click Preview.
4 Click Photos. The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper size in the printer, and the number of copies you want. 6 If you want to print one photo or image at a time: a Click the photos or images you do not want to print to deselect them. b To make common editing changes: 1 Right-click the photo or image. 2 Click Edit. 3 Make your selections. 4 Follow the instructions on the screen.
3 Click Properties, Preferences, Options, or Setup. 4 From the Print Setup tab, select the number of copies to print. 5 If your document contains more than one page, select the Collate Copies check box. 6 Click OK. 7 Click OK or Print. Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 12 3 11 123 1 Load paper.
Printing the last page first (reverse page order) 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Setup tab, select Print Last Page First. 5 Click OK. 6 Click OK or Print. Printing multiple pages on one sheet 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Click the Advanced tab. 5 From the Layout drop-down menu, select N-up.
Printing using watermarks You can print a document with a shaded watermark of your choice. For example, you can choose to have the word “draft,” printed diagonally across each page behind the text. To set up, define, and use watermarks, do the following: 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Watermarks tab.
• • • • • • • .pdf (Adobe Portable Document Format) .rtf (Rich Text Format) .docx (Microsoft Word Open Document Format) .xlsx (Microsoft Excel Open Document Format) .pptx (Microsoft Powerpoint Open Document Format) .wps (Microsoft Works) .wpd (WordPerfect) 2 Press to select Print Files. 3 Press or 4 Press to select a file to print. . Pausing print jobs 1 Do one of the following: • In Windows Vista, click Control Panel Printer (under Hardware and Sounds).
• Card stock—A very thick paper used for printing sturdier items, such as greeting cards. • Iron-On transfer—A type of media that has a reverse image printed on it that can be ironed onto fabric. Printing envelopes 1 Load envelopes in Tray 1 or one envelope in the small media feeder. 2 From the software application, click File Print. 3 Click Properties, Preferences, Options, or Setup. The Print Setup tab appears. 4 From the Media Type list, select Automatic or Plain.
5 Select the poster size you want to print. The number you select represents the number of pages that make up the height and width of the poster. 6 Select Print Crop Marks if you want each page of the poster to show crop marks, which provide assistance in aligning the pages to create a poster. 7 Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages. Click pages to select or cancel them.
7 From the drop-down menu, select the number of Sheets per bundle. Note: A bundle is a set number of sheets of paper folded together. The printed bundles are stacked, one on top of the other, keeping the correct page order. The stacked bundles can be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Sheets per bundle. 8 Click OK to close any printer software dialog boxes that are open. 9 Print the document.
Printing iron-on transfers 1 Load up to 10 iron-on transfers. Note: Do not force iron-on transfers into the printer. 2 With an image open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Media Type drop-down box on the Print Setup tab, select Iron-on Transfer. 5 Click the Advanced tab. 6 From the Layout list, select Mirror. This tells the printer software to flip the image. If you do not want the image to be automatically flipped, select Normal from the Layout list.
2 Remove all paper from Tray 1. 3 Move the paper guides as though you were loading legal-size paper. 4 Squeeze the lever and pull to extend the tray to legal size. 1 A4 al Leg 2 5 Tear off only the number of sheets needed for the banner (up to 20 sheets). 6 Set the stack of pages in front of the printer. 7 Slide the first sheet from the banner stack of pages over the Tray 1 handle. Slide it all the way into the back of Tray 1. 8 With your document open, click File Print.
Printing on both sides of the paper (duplexing) Understanding the two-sided printing function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing. Note: Automatic two-sided printing works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another size or type of paper, use the manual method.
Select To Topflip Print the two-sided pages so they read like the pages of a legal pad. 2 1 Extend dry time Allow the ink to dry for a longer than normal time on one side of the paper before the page goes back into the automatic duplex unit for printing on the other side. Print Instruction Page to Assist in Reloading Obtain a printed set of steps explaining how to rotate and reload the paper for manual two-sided printing.
Printing on both sides of the paper (duplexing) manually If you want to print a two-sided (duplex) document on a size or type of paper other than plain letter- or A4-size paper, you must use the manual duplex method. This method involves printing the odd-numbered pages, then flipping and reloading the stack of paper to print the even-numbered pages on the other side of the sheets. 1 With a document open, click File Print. 2 Click Properties, Preferences, Options or Setup. 3 Click the Advanced tab.
Changing printer settings Saving and deleting print settings 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. The Print Setup tab appears. 3 Make necessary adjustments to any of the settings under the Print Setup tab, including those in the Paper Options, Orientation, Copies sections. 4 From the Printing Preferences toolbar, click Profiles Save your current settings.
4 Press . 5 After changing values, press to save your selections as the default settings. From here You can Set Time Set the current time by using the keypad numbers. Set Date Set the current date by using the keypad numbers. Paper Handling Change settings related to the loading of paper in the paper tray or trays. For more information, see “Understanding the Paper Handling menu” on page 85. Language Change the language shown on the control panel.
Understanding the Print Files Options menu The Print Files Options menu is for printing files (rather than photos) from a memory card or flash drive. The menu lets you specify the paper size and paper type for the documents you want to print. To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on. 1 Insert a memory card or flash drive containing document files into the printer.
5 Press . 6 If your printer is connected to a network, the following message appears: Also reset all network settings to factory defaults? 7 Press or to select Yes or No. 8 Press . Note: If you choose to reset the network settings, you must go through the network setup process again to rejoin your network. Saving settings In a settings menu, an * appears next to the default setting.
3 If the printer does not read the Bluetooth adapter, remove and reinsert it. Warning—Potential Damage: Do not touch cables, the Bluetooth adapter, or the printer in the area shown while actively printing from the Bluetooth-enabled device. A loss of data can occur. Also, do not remove the Bluetooth adapter while actively printing from the Bluetooth-enabled device. SD/M MC CF/M D MS XD PictBr idge Note: The printer recognizes one active media device at a time.
Printing using Bluetooth You can print photos from a Bluetooth-enabled device such as a camera phone using a Bluetooth adapter. 1 Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Make sure that the Bluetooth Enable and Discovery Mode menu items on your printer control panel are set to On. For more information, see “Setting the Bluetooth mode” on page 109.
Understanding the Bluetooth Default Settings menu 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Change Bluetooth Default Settings is highlighted. 4 Press . 5 After making your choices, press to save your selections as the default settings. From here You can Bluetooth Enabled Turn the Bluetooth function on or off. Discovery Mode Turn the discovery mode on or off.
Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • If needed, make sure you connect the memory card to the adapter that came with it before inserting it into the slot.
2 Wait for the light located near the top memory card slot on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card. A loss of data can occur. Also, do not remove the memory card while actively printing, reading, or writing from it.
If the printer does not read the flash drive, remove and reinsert it. Warning—Potential Damage: Do not touch cables, any network adapter, the flash drive, or the printer in the area shown while actively printing, reading, or writing from the flash drive. A loss of data can occur. Also, do not remove the flash drive while actively printing, reading, or writing from the flash drive. SD/M MC CF/M D MS XD PictBr idge Note: The printer recognizes one active media device at a time.
From here You can View Slideshow • View a slideshow of photos. • Select a photo or photos for printing. Save Photos Choose to save photos to a computer or flash drive. Change Default Settings Choose default settings for photo size, layout, quality, and paper handling. Print Camera Selections Print Digital Print Order Format (DPOF) selections. This option appears only when there is a valid DPOF file on your memory device.
Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, or connected to a computer through a wireless network connection, you can transfer photos from a memory card or flash drive to the computer. Notes: • You cannot transfer photos from a memory device to a computer through an external network adapter. • The printer may require that you select a computer (and a PIN if required by that computer).
Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with the brand name label facing up. The Productivity Studio software launches automatically on your computer. Note: For a wireless network connection, you must first open the application and then select the printer you want to use. 2 Click Select photos to save. 3 Click Deselect All. 4 Click to select the photo(s) you want to transfer. 5 Click Next.
8 If you want to save the photos in a folder other than the default folder: a Click Browse. b Select the folder you want. c Click OK. 9 If you want to assign a prefix to all of the photos you just transferred, select the check box and enter a name. 10 Click Next. 11 Remove the CD or flash drive to view your transferred photos in the Library. Transferring photos from a memory card to a flash drive 1 Insert a memory card that contains the images you want to transfer.
Changing the Productivity Studio searched folders preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Searched Folders. 4 If you want to exclude system folders when looking for photos, select Ignore system folders. 5 Click OK. Changing the Productivity Studio library preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Library.
6 Press to select a photo for editing and printing. 7 Press . 8 Press to select Edit Photo. From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Remove Red Eye Reduce the red-eye effect caused by light reflection. Colorized Effect Select whether to print a photo in black and white, sepia, antique brown, or antique gray.
5 Press to select a photo. 6 Press . 7 Press to select Edit Photo. From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Remove Red Eye Reduce the red-eye effect caused by light reflection. Colorized Effect Select whether to print a photo in black and white, sepia, antique brown, or antique gray.
4 Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. 5 If you selected Custom Size, enter the width and height for your custom-size photo. Note: Maintain Aspect Ratio is selected by default. This ensures that your image will remain proportional.
Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click the Enhancements tab. 3 Click Enhance. 4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.
7 From the Preview area of the screen, you can see the image as it will look with the Image Enhancement settings you have chosen. You can apply more or less contrast, flash fill, or sharpness to further alter the image. If you do not like the results with the automatic settings, try selecting the manual settings. If you want to return to the original image without enhancements, click Cancel. 8 ClickOK to print. Changing the Hue / Saturation of a photo Adjusting hue lets you control the color of an image.
3 Click Brightness/Contrast. 4 Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cancel to reject them. Note: You can let the software automatically adjust only the brightness of the image by clicking Automatic Brightness on the Quick Fixes tab.
Printing photos Printing a photo or selected photos 1 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press to select Browse and Print Photos. 5 Press or 6 Press to select a photo for printing. to navigate through the photos.
5 Press . 6 Press or to select the number of photos to be printed on a page. 7 Press . 8 If you want to adjust the print settings: a Press . b Make your selections using the control panel buttons. c Press 9 Press to save your selections. to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
13 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 14 Press to print your photos. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the camera documentation. • The printer reads only one media device at a time.
7 Press or 8 Press to print. to preview the photos. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a CD or removable storage device using the computer 1 Load photo paper with the glossy or printable side facing down.
5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size. 7 From the Paper Type in Printer drop-down list, select the paper type 8 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. 9 Click Print Now in the bottom right corner of the screen.
Paper sizes supported Dimensions Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now. 13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab. 14 From the Send Quality and Speed area of the screen, select the image size. 15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.
Copying Making a copy You can make a copy using the Automatic Document Feeder or the scanner glass. Use the scanner glass for copies requiring optimal reproduction. 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF).
From here You can N-Up Choose how many pages to print on a sheet of paper. You can choose one, two, or four pages per sheet. Layout Choose how many copies of an image to print on a page. You can choose one, four, nine, or 16 per page. Original Size Specify the size of the document being copied. Content Type Specify the type of document being copied: text and graphics, photo, text only, or line drawing. Change Default Settings Change the default copy settings.
Making a color or black-and-white copy 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies.
7 Press . 8 Follow the instructions on the control panel display of the printer. Warning—Potential Damage: Do not touch the paper while the printer is actively printing. Copying photos 1 Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass in the upper left corner. Note: Do not load photos in the Automatic Document Feeder (ADF).
4 Select Photo. 5 Click Start. The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size. 8 From the Paper Type in Printer drop-down list, select the paper type. 9 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes.
Making a copy lighter or darker 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies.
6 Press or 7 Press or 8 Press . repeatedly until Collate is highlighted. to choose On. If you loaded the original document in the Automatic Document Feeder (ADF), the printer prints the copies. If you loaded the original document on the scanner glass: a The printer saves the image of the page to the printer memory, and then asks if you want to include another page. Press to choose Yes. b Load the second page of the original document facedown on the scanner glass, and then press .
Copying multiple pages on one sheet (N-Up) You can fit multiple pages of separate images or pages on one sheet of paper. The scanned images are rotated and resized to fit on the printed page. 1 Load paper. 2 Load an original, multiple-page document faceup into the Automatic Document Feeder (ADF), with the first page on top. If you are loading on the scanner glass, load the first page of the original document facedown in the upper left corner.
8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press 12 Press to save your settings temporarily. . Canceling a copy job You must have started a copy job to complete this task. 1 Wait for the Copy Mode screen to appear. 2 Press . Note: If the copy job contained multiple pages loaded into the Automatic Document Feeder (ADF), the copy stops printing on the page it was on when you pressed . This page ejects as an incomplete copy.
Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass.
From here You can Scan to Choose the computer receiving the scan, if there is more than one computer connected to the printer. Color Choose to scan your document in color or black and white. Quality Choose a scan quality: 150 dots per inch (dpi), 300 dpi, or 600 dpi. Original Size Set the size of the original document. Change Scan Default Settings Change the default scan settings. These settings are for color, quality, and original size.
Scanning a document using the computer 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan. 4 Select the Document option. 5 Click Start. The scanned document is loaded into your default word processing application. You can now edit the document. Scanning text for editing The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a wordprocessing application.
5 Select the Photo or Several Photos option. 6 Click Start. You can edit the scanned image. Scanning a photo to Work with Documents and Photos 1 Load a photo facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 Click Work with Documents and Photos. 4 From the Add menu, click Add New Scan. 5 Select the Photo option. 6 Click Start. The photo is placed in the current folder in Work with Documents and Photos.
Scanning in color or black and white 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass.
9 Click Create PDF. 10 If you want to save the scanned image separately, make your selections and click Save. Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location. 12 Click Save. Canceling a scan job To cancel a job being scanned on the scanner glass, go to the control panel, and press . To cancel a scan job started in the Productivity Studio, click Scan and then click Stop.
4 Press . 5 Press or repeatedly until the computer to which you want to scan is highlighted. 6 Press . If you set a PIN during network setup and are being asked for it: a Enter the PIN, select a digit location, and select a value for that digit. b Press . 7 Wait until the printer has finished downloading the scan applications list. 8 Make your selections using the control panel buttons. 9 Press . 10 Follow the instructions on the screen of the computer receiving the scanned item.
Scanning clear images from magazines or newspapers Use the descreening feature to help remove wavy patterns from images scanned from magazines or newspapers. 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Adding a new scanned image to an e-mail message 1 From the desktop, double-click the Productivity Studio icon. 2 Place the image facedown on the scanner glass, and close the top cover. 3 Click E-mail. 4 Click Start. The image is scanned. 5 From the Send Quality and Speed area of the screen, select the image size. 6 Click Create E-mail to create an e-mail message with your scanned image(s) attached.
3 Click E-mail Screen. • Click Remember my last selection to use the photo size you selected in your most recent e-mail message. • Click Original Size (Good for Printing) to send photo attachments at their original size. • Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at 1024 x 768 pixels. • Click Reduced to: 640 x 480 (Good for Quick Viewing) to send photo attachments at 640 x 480 pixels. 4 Click OK.
Faxing using the control panel Sending a fax using the control panel Sending a fax using the control panel This is the best way to send a fax if you are faxing documents that are already printed. 1 Make sure the printer is on and is connected to a working phone line. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
4 Enter a fax number using: Method How to The text box Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. • Press to insert a three-second pause in a number you are entering to wait for an outside line or get through an automated answering system. Name Search a Press or repeatedly until Phone Book is highlighted. b Press .
Method How to On Hook Dial On Hook Dial is a manual dialing feature that lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate through an automated answering system or enter a calling card number before sending your fax. Note: You cannot use On Hook Dial when you are using the Speed Dial, Group Dial, or broadcast fax functions. a Press or repeatedly until On Hook Dial is highlighted. b Press .
Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. 1 Make sure the printer is connected to a working telephone line. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder. Place these items on the scanner glass.
Receiving a fax using the control panel Receiving a fax manually 1 Make sure the printer is on and is connected to a working telephone line. 2 Make sure that the Auto Answer function is off. Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the display when Auto Answer is on. To disable Auto Answer: a From the control panel, press or repeatedly until Fax is highlighted. b Press . The Fax Mode menu appears.
Using Caller ID from the control panel Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display. Note: Caller ID is available only in some countries and regions.
Forwarding faxes Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax forwarding values or settings: • Off—(Default) • Forward—The printer sends the fax to the designated fax number. • Print & Forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: 1 Make sure the printer is on and is connected to a working telephone line.
Customizing dial settings using the control panel Understanding the Fax Mode menu 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 After making your choices, press to save your selections as the default settings. From here You can 01) Enter a fax number or group of numbers to send a fax. Phone Book Add, edit, and print names and fax numbers of individuals or groups. Redial History View the redial list.
From here You can Speed Dial Phone Book Access the Phone Book menu. For more information, see “Understanding the Phone Book menu” on page 160. History and Reports Access the History and Reports menu. For more information, see “Understanding the History and Reports menu” on page 160. Ringing and Answering Access the Ringing and Answering menu. For more information, see “Understanding the Ringing and Answering menu” on page 161. Fax Printing Access the Fax Printing menu.
From here You can Print Fax Activity History Print a report detailing the last 40 faxes sent and received. Confirmation Determine when to print a report of a fax transmission. You can choose to print: • Every time a fax is sent, successfully or not • Only if there is a transmission error • Not at all Understanding the Ringing and Answering menu From here You can Ring Volume Set the ring volume to off, low, or high. Pickup On Choose to receive a fax after the first, second, third, or fifth ring.
Understanding the Dialing and Sending menu Use this To Your Fax Number Enter your fax number by using the keypad. This number is shown on the cover page of outgoing faxes. Your Fax Name Enter the name of the printer by using the keypad. This name is shown on the cover page of outgoing faxes. Cover Page Choose whether or not to send a cover page with the outgoing fax. Color Choose to send a fax in color or black and white. Quality Choose a copy quality: Standard, Fine, Superfine, or Ultrafine.
From here You can Blocked Fax Add Entry Add entries to your Block List by using the control panel and keypad buttons. Print Blocked Fax List Print the contents of your Block List. Using the control panel phone book The phone book is a directory of Speed Dial entries (1–89) and Group Dial entries (90–99). To access the Phone Book menu: 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . The Fax Mode menu appears.
Setting up a dialing prefix You can add a prefix of up to eight characters to the beginning of each number dialed. Characters can include numbers, commas, and/or the symbols * or #. 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. or repeatedly until Dialing and Sending is highlighted. 7 Press or repeatedly until you reach Dial Prefix . 8 Press or 4 Press . 5 Press 6 Press . repeatedly until Create appears.
Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizable to most fax machines.
Managing faxes using the control panel Setting up a fax footer 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. or repeatedly until Fax Printing is highlighted. 7 Press or repeatedly until you reach Fax Footer. 8 Press or 9 Press to save and exit. 4 Press . 5 Press 6 Press . repeatedly until On appears.
4 Press . 5 Press or repeatedly until History and Reports is highlighted. 7 Press or until you reach Report. 8 Press or 9 Press to print the report and exit. 6 Press . repeatedly until the type of report you want to print appears. Printing the Fax Settings List 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Print Fax Settings List is highlighted.
h Press or i Press to save and exit. repeatedly until On appears. 2 To add each fax number you want to block: a From the control panel, press or repeatedly until Fax is highlighted. b Press . c Press or repeatedly until Fax Setup is highlighted. d Press . e Press or repeatedly until Fax Blocking is highlighted. f Press . g Press or repeatedly until you reach Blocked Fax Add Entry. h i j k Press .
Faxing using the computer Sending a fax using the computer Sending a fax using the software This is the best way to send a fax if you also want to save a copy of it on your computer. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome Screen, click Fax. 4 Select the Document option. 5 Click Start. 6 Enter the recipient information, and then click Next.
2 When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the phone book, so you can add new contacts or groups, edit or delete contacts or groups, and add contacts or groups to Speed Dial lists. • View several sample cover pages that you can choose from. You can also add your company logo to a sample cover page. 3 To access any of the items in the “I Want To” menu, click the item.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab. 5 From the “Automatically answer incoming calls as a fax” area, select On from the Auto Answer drop-down list. 6 To turn the Auto Answer feature on and off at scheduled times, select the settings you want from the drop-down lists.
Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: • Off—(Default) • Forward—The printer sends the fax to the designated fax number. • Print & forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome screen, click Fax History and Settings.
Use this To Add Contact to Speed Dial list Add a phone book entry to your Speed Dial or Group Dial list. Note: For more information on how to set up multiple Speed Dial and/or Group Dial entries, see “Setting up Speed Dial” on page 174. Adding a contact to a phone book 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click View phonebook.
Setting the number of rings before receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab. 5 From the “Pick-up on the” drop-down list, select the setting you want. 6 From the Auto Answer drop-down list, select On. 7 Click OK to save the setting.
Managing faxes using the computer Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Productivity Studio icon. 2 Click Fax History and Settings. The Fax Solutions Software screen appears. 3 Click Adjust speed dial list and other fax settings. The following screen appears.
4 Click each tab, and change the settings as needed. Tab Dialing and Sending Options • • • • Select the telephone line format you want to use. Enter a dialing prefix. Select a dialing volume. Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax number. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
Changing user information on a fax cover page 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click View cover pages. 4 Click Change your personal information that appears on this page. 5 Enter the correct personal information. 6 Click OK. 7 Click OK. Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon.
Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is highlighted. 2 Press . From here You can View Ink Levels See the current ink levels for both print cartridges. Clean Cartridges Clean the print cartridge nozzles of both cartridges. Align Cartridges Align both cartridges to improve print quality.
3 Close the black cartridge carrier lid. 4 Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier. Warning—Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 5 Close the color cartridge carrier lid. 6 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press or repeatedly until Maintenance is highlighted. or repeatedly until Clean Cartridges is highlighted. 3 Press . 4 Press 5 Press . A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 182. 10 Repeat step 9 up to two more times.
Removing the printer from the Tray 2 base If you need to move the printer to a different location, be sure you first remove the printer from the Tray 2 base. This helps to avoid damaging the printer and the base. To safely move the printer and the optional Tray 2, follow these precautions: • Keep the printer in an upright position. • Avoid severe jarring movements that may cause damage to the printer and the tray. 1 Turn the printer off, and disconnect the power cord from the wall outlet.
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper tray and paper exit tray are dry before beginning a new print job.
Paper Paper size Lexmark Photo Paper Lexmark PerfectFinish Photo Paper • • • • Letter • • • • • Letter A4 4 x 6 in. 10 x 15 cm A4 4 x 6 in. 10 x 15 cm L Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com.
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • • • • • The printer is located away from other electronic devices that may interfere with the wireless signal. The power supply is connected to the printer, and is lit.
DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 2 1 3 Plug the cord into a properly grounded electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install These are possible solutions.
REINSTALL THE SOFTWARE 1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. RECONNECT POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on.
RELOAD PAPER Remove and then load paper. CHECK INK Check the ink levels, and install new print cartridges if necessary. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click Start. 2 Click Printers Printers and Faxes. 3 Double-click the printer queue device. 4 Click Printer.
Solving printer communication problems The printer and the computer cannot exchange data. You must establish bidirectional communication between the printer and the computer. For more information, see “Bidirectional communication is not established” on page 222. Understanding Warning levels • A green check indicates system requirements were met. • A yellow question mark indicates system requirements were not met. Most major functions will work, but you may experience some performance impact.
Enabling the USB port To confirm that the USB port is enabled on the computer: 1 Open the Device Manager. In Windows Vista: a Click Control Panel. b Click System and Maintenance System. c Click Device Manager. In Windows XP: a Click Start. b Click Control Panel Performance and Maintenance System. c From the Hardware tab, click Device Manager. In Windows 2000: a Click Start. b Click Settings Control Panel System. c From the Hardware tab, click Device Manager.
Network troubleshooting Wireless network troubleshooting Check your security keys A security key is like a password. All devices on the same network must share the same security key. Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place for future reference. The security key must follow the following criteria: WPA key WEP key • Exactly 10 or 26 hexadecimal characters. Hexadecimal • Up to 64 hexadecimal characters.
6 Press . The name of the network (SSID) that the printer is connected to is displayed. 7 Make sure that the name of the network to which the printer is connected is the same as the name of the network to which your computer is connected. 8 If the printer and computer are connected to different networks, run the Wireless Configuration Utility to change the wireless settings of the printer.
CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC address filtering to limit access to your wireless network, you must add the printer MAC address to the list of addresses allowed to connect to your wireless access point (wireless router). • If you set your wireless access point (wireless router) to issue a limited number of IP addresses, you must change this so that the printer can be added.
Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference or its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions.
Notes: • If you change network settings, change them on all the network devices before changing them for the wireless access point (wireless router). • If you have already changed the wireless network settings on your wireless access point (wireless router), you must change the settings on all the other network devices before you can see them on the network. Wireless Configuration Utility cannot communicate with the printer during installation These are possible solutions for Windows users.
• Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name. • The computer you are using is connected to the same wireless network that the printer is on. If you are using a wired (Ethernet) connection, make sure: • The Ethernet cables are correctly inserted in the Ethernet ports of your router and on the back of your printer and/or computer.
TRY ADJUSTING EXTERNAL ANTENNAS Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if you experiment with different angles for your printer and/or wireless router (wireless access point) antennas. REBOOT THE COMPUTER Turn off and restart the computer. PING THE WIRELESS ROUTER (WIRELESS ACCESS POINT) Ping the wireless router (wireless access point) to make sure the network is up and running.
Notes: • If you change network settings, change them on all the network devices before changing them for the wireless router (wireless access point). • If you have already changed the wireless network settings on your wireless router (wireless access point), you must change the settings on all the other network devices before you can see them on the network. Checking printer ports Make sure the correct printer port is selected. 1 Do one of the following: In Windows Vista: a Click Control Panel.
2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Wireless Configuration Utility. 4 Follow the instructions on the computer screen, and enter the new network name when prompted. Ping the access point 1 If you do not already know it, find the IP address of the wireless access point (wireless router). a Do one of the following: • In Windows Vista, click All Programs Accessories Command Prompt. • In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
3 Press Enter. 4 If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer, and then try resending your print job. 5 If the printer does not respond, you will see “Request timed out.” a Check that the computer has a wireless IP address. 1 Do one of the following: • In Windows Vista, click All Programs Accessories Command Prompt. • In Windows XP, click Start Programs or All Programs Accessories Command Prompt. 2 Type ipconfig.
Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera MAKE SURE PAPER SIZE IS SET CORRECTLY The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from a PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.
CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 181. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 182. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges.
• Envelopes • Iron-on transfers Note: Transparencies may take up to 15 minutes to dry. USE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. CHECK PAPER CONDITION Use only new, unwrinkled paper. REMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly.
3 Press or 4 Press or repeatedly to choose Resize. repeatedly to choose Borderless. 5 Press . 6 Press , or press to save settings. SELECT THE BORDERLESS PHOTO FEATURE (WHEN PRINTING PHOTOS) 1 From the control panel, press or repeatedly to until Photo is highlighted. 2 Press . 3 Press or repeatedly to choose Change Default Settings. 5 Press or repeatedly to choose Layout. 6 Press or 7 Press to save settings. 4 Press . repeatedly to choose Borderless.
SELECT A LOWER PRINT QUALITY 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. The Print Setup tab appears. 3 Select a lower print quality. For example, you might want to select Normal if you have been using Best. REMOVE AND REINSTALL THE SOFTWARE It is sometimes helpful to remove the existing printer software and reinstall it.
Photo smudges or scratches To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Checking the print cartridges ARE THE PRINT CARTRIDGES PROPERLY INSTALLED? For more information, see “Installing print cartridges” on page 178.
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: ARE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS? Because photos and graphics require more ink than text documents do, ink usage increases when you print photos or graphics. ARE YOU PRINTING WITH THE BEST SETTING ON THE PRINT SETUP TAB? To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper types print best at a lower setting.
MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more information. MAKE SURE THE DOCUMENT WAS FORMATTED OR CREATED FOR THE PRINTER Windows may substitute different fonts. Line and page breaks may change with the font.
Page prints with different fonts MAKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box.
DO YOU NEED TO ALIGN THE PRINT CARTRIDGES? The cartridges may be out of alignment. 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. ARE THE PRINT CARTRIDGES CLEAN? You may need to clean the print cartridge nozzles.
3 Select one of the following settings: • Automatic for the printer to determine the quality and speed according to the media type. • Quick Print for reduced print quality and faster print speed. • Normal for good print quality and average print speed. • Best for excellent print quality and reduced print speed. CHECK THE PROGRAM SETTINGS Use a different fill pattern in the program. For more information, see the program documentation.
White lines appear in graphics or solid black areas These are possible solutions. Try one or more of the following: ADJUST THE QUALITY SETTING ON THE PRINT SETUP TAB IN PRINTING PREFERENCES • • • • For excellent print quality and reduced print speed, select Best. For good print quality and average print speed, select Normal. For reduced print quality and faster print speed, select Quick Print. To have the printer determine the quality and speed according to media type, select Automatic.
3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected. • Use Printer Offline is not selected. Settings are not saved These are possible solutions. Try one or more of the following: CHANGE TIME-OUT SETTINGS If you press to select a setting, an * appears next to the selected setting. The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off.
CHECK THE USB CONNECTION 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol. Plug the long, flat end of the USB cable into this port. 2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. 3 Check that the USB cable is not damaged and that the light is on.
IS THE PROBLEM WITH THE PROGRAM? Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more information, see the program documentation. Printing a test page 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page.
TRY PRINTING A TEST PAGE AGAIN 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. External print server is not working If there is an external device connected between the computer and the printer, make sure it supports bidirectional communication.
MAKE SURE THE CABLE IS NOT DAMAGED OR LOOSE Make sure: • The USB cable is not damaged. • The light is on. Printer is plugged in but does not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page. MAKE SURE THE PRINT QUEUE IS READY TO PRINT Make sure the printer is set as the default printer and is not being held or paused.
• The printer is shown as Shared in the Printer folder on Windows Vista, or the Printers and Faxes folder in Windows XP, or the Printers folder in Windows 2000 on the host computer. CHECK THE PRINTER STATUS Windows Vista users: 1 Click Control Panel Printer (under Hardware and Sound). 2 Right-click the icon for your printer. 3 Click Sharing. 4 Click Change Sharing Options, and confirm the Windows prompt. 5 Select Share this printer, and then give the printer a distinctive name. 6 Click OK.
6 Select Local Port, and then click the New Port button. 7 Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name. The name should be in the form \\server\printer. 8 Click OK. 9 Click Close. 10 Make sure the new port has been selected on the Ports tab, and then click Apply. The new port is listed with the printer name. 11 Click OK. RESTART THE HOST COMPUTER AND THE REMOTE COMPUTER Try printing again.
Updating the printer software The printer software needs to be updated to run properly. 1 Start Windows. 2 When the desktop appears, insert the software CD for Windows. The installation screen appears. 3 Click Install. 4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and computer may not be able to exchange data. These are possible solutions.
• Transparencies or photos contain white lines • Glossy photo paper or transparencies stick together Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: ENABLE PICTBRIDGE PRINTING FROM CAMERA Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer.
7 Press or 8 Press . until On appears. MAKE SURE YOU TYPE IN THE CORRECT PASS KEY If you set Security to High, you must type in the pass key from another Bluetooth-enabled device. Consider setting Security to Low to eliminate the need for a pass key: 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Change Bluetooth Default Settings is highlighted. 4 Press . The Bluetooth Default Settings menu appears.
Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: CHECK PAPER SIZE AND TYPE Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper. CHECK FOR PAPER JAMS Check for and clear any paper jams. For more information, see “Paper jam in the duplex unit” on page 230. MAKE SURE THE DUPLEX UNIT IS PROPERLY INSTALLED Remove the duplex unit and reinstall it.
Paper jam in the printer EJECT THE PAPER AUTOMATICALLY To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. REMOVE THE PAPER MANUALLY 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the Automatic Document Feeder (ADF) 1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
2 Firmly grasp the paper, and gently pull it out. 3 Close the ADF. 4 Press . Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper. CHECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the printable side facing down.
See “Loading paper in Tray 1” on page 70 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media REMOVE EACH PAGE AS IT IS PRINTED Remove each page as it exits, and let it dry completely before stacking. ADJUST THE PAPER GUIDES Adjust the paper guides: • When using media less than 8.
4 Click Printer to look at the drop-down menu. • Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a list each time you print. Banner paper jams These are possible solutions. Try one or more of the following: CLEAR BANNER PAPER JAMS 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer.
Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resending the print job again.
Paper jam in Tray 1 or optional Tray 2 1 Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base. 2 Remove the jam: For Tray 1: For Tray 2: 3 Reinstall the tray.
Paper jam in the small media feeder If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: 1 Pull Tray 1 about 50.8 mm (2 inches) out of the printer. 2 Grasp the envelope or photo card and pull it out. 3 Reinstall Tray 1. If the envelope or photo card cannot be grasped from the front and is barely visible, to remove the jam: 1 Press the button as you grasp the handle on the duplex unit cover. 2 Pull out the duplex unit cover.
6 Close the rear access door. 7 Align and install the duplex unit cover. 8 Press . Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: CHECK MEMORY CARD TYPE Make sure that the type of memory card you are using can be used in the printer. CHECK MEMORY CARD PLACEMENT Make sure you have inserted the memory card in the correct slot. Nothing happens when memory card is inserted These are possible solutions.
CHECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. MAKE SURE THE USB CABLE IS CONNECTED If the printer is connected to the computer through a USB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol.
Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: CHECK MESSAGES See “Error messages on the computer screen” on page 256. CHECK POWER If the light is not on, make sure the power cord is properly connected to the printer and to a properly grounded electrical outlet. Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.
ADJUST THE BRIGHTNESS OF THE COPY 1 Load the document facedown on the scanner glass in the upper left corner. 2 From the control panel, press or repeatedly until Copy is highlighted. 3 Press . 4 Press or 5 Press or 6 Press . repeatedly until Lighter/Darker is highlighted. repeatedly to lighten or darken the copy. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: CHECK MESSAGES Resolve all error messages. CHECK POWER If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In Windows Vista, click Control Panel Printers (under Hardware and Sound).
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: CLOSE OTHER SOFTWARE Close all programs not being used. CHANGE THE SCANNING RESOLUTION TO A LOWER VALUE 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome Screen, click Scan. 4 Click Custom Settings. 5 From the Scan Resolution drop-down list, select a lower scan resolution. 6 Click Start.
CHECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image. CHECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or photo scans These are possible solutions. Try one or more of the following: CHECK DOCUMENT PLACEMENT Make sure the document is loaded facedown on the scanner glass in the upper left corner or faceup into the ADF.
CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to that wall jack. REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
DO YOU HAVE VOICE MAIL SERVICE? Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls: • See “Setting the distinctive ring” on page 173. Setting selections include single ring, double ring, triple ring, and any ring. • Consider adding a second telephone line for the printer.
4 Check to see if On is selected. 5 If not, press 6 Press or until On appears. to save. CHECK INK Check the ink levels, and install a new print cartridge if necessary. MAKE SURE FAX FORWARDING IS NOT SELECTED 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. or repeatedly until Ringing and Answering is highlighted. 7 Press or repeatedly until you reach Fax Forward. 8 Press or 9 Press to save the setting.
5 Press or repeatedly until Dialing and Sending is highlighted. or repeatedly until you reach Dial Prefix. 6 Press . 7 Press 8 To change the setting, press or repeatedly until Create appears. 9 Press . 10 Enter the prefix to be dialed before each telephone number. 11 Press to save. CHECK SPEED DIAL NUMBER • Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up Speed Dial” on page 174. • As an alternative, dial the telephone number manually.
CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible solutions. Try one or more of the following: REVIEW CHECKLIST FOR SENDER • Check that the quality of the original document is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution.
Notes: • The lower the transmission speed, the longer it will take your fax to print. • This solution will reduce the speed for future faxes until you reset the transmission speed. Caller ID information is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF).
Notes: • 2400 bps is the lowest transmission speed • The lower the transmission speed, the longer it will take your fax to print. • This solution will reduce the speed for future faxes until you reset the transmission speed. Phone Line Busy These are possible solutions. Try one or more of the following: CHANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.
Phone Line Error These are possible causes and solutions. Try one or more of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
3 Press . 4 Press or repeatedly until Fax Setup is highlighted. 5 Press . 6 Press or repeatedly until Dialing and Sending is highlighted. 7 Press . 8 Press or repeatedly until Dial Method is highlighted. 9 Choose your dialing method. 10 Press . Unsupported Paper Size The fax machine of the recipient does not support the size of the document you want to fax. Consider changing the size of your document, and then resending your fax.
No Answer These are possible solutions. Try one or more of the following: USE PHONE LINE CHECKLIST • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. MAKE SURE THE PRINTER DETECTS DIAL TONE • See “Sending a fax while listening to a call (On Hook Dial)” on page 154. • Check the Dial Method setting. 1 Listen for a dial tone.
Conversion Failed ATTACHED FILE COULD NOT BE READ OR IS INVALID Make sure the file: • Is in an accessible location. • Has the appropriate security permissions and is not read-only. • Is a valid file of the type indicated by its extension. FAX SOLUTIONS SOFTWARE DOES NOT LAUNCH PROGRAMS When attempting to attach a file, certain software programs cannot be launched by the Fax Solutions Software and yield an error message. If this happens, try the following: 1 Close the Fax Solutions Software.
USE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press .
Clear Carrier Jam REMOVE ANY OBSTRUCTIONS 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press . Cover Open Make sure that the scanner unit is closed. Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier.
8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Incorrect / Right Cartridge Incorrect 1 Remove the indicated print cartridge and close the cartridge carrier lid. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press .
3 Click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, select After Dial from the “When to scan document” section. 6 Click OK. 7 Resend the fax. Could not detect a proof sheet The document placed on the scanner glass is not a valid proof sheet. For more information, see “Printing photos stored on a memory device using the proof sheet” on page 127.
Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time. 1 Remove both the PictBridge-enabled digital camera and the memory card. 2 Reinsert only one of the devices mentioned above. Some photos removed from card by host. Some of the photos on the photo proof sheet were deleted from the memory card through the computer. You must print a new photo proof sheet.
NO IMAGES HAVE BEEN SELECTED FOR PRINTING Make sure that you have selected images for printing. NO PHOTO SIZE OR PAPER SIZE SELECTION HAS BEEN MADE Make sure that you have selected a paper size or photo size. MORE THAN ONE PHOTO SIZE OR PAPER SIZE WAS CHOSEN Select only one photo size or paper size.
Left/Right Cartridge Missing ? This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge. Communication not available The printer and computer may not be able to exchange data. IS THE PRINTER RECEIVING POWER? If is not lit, the printer may not be receiving power. • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
Install a new cartridge. For more information, see “Installing print cartridges” on page 178. To order a new cartridge, see “Ordering paper and other supplies” on page 185. Out of Memory The printer software cannot obtain enough memory to print. Try the following: • Before sending a document to print, close any other open programs. The printer may print a blank page when too many programs are open on the computer. • Follow the instructions on the error screen.
Print File Error To use the Print Files function, your printer must be directly connected to a computer through a USB cable, and both the printer and computer must be on. The error may include any of the following causes listed below. THE PRINTER FAILED TO FIND AN APPLICATION OR SOFTWARE ON THE COMPUTER TO PRINT THE FILE OR FILES STORED ON THE MEMORY DEVICE Make sure you have software installed on your computer that can open files with the desired file extensions.
Select TWAIN driver You may have more than one TWAIN driver for scanning installed on your computer. Select from the list the TWAIN driver you want to use. Fax Solutions Software print driver not installed An internal error occurred while generating the fax file. Application components are missing or corrupted. You should uninstall and then reinstall the printer software.
Notices Product information Product name: Lexmark 9500 Series Machine type: 4435 Model(s): W22, W2E Edition notice August 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc. TrueType is a trademark of Apple Inc. All other trademarks are the property of their respective owners.
Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 52 Scanning 30 Copying 46 Ready inaudible Values are subject to change. See www.
Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, o
Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product.
Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor.
6 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation.
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services. 16 EXPORT RESTRICTIONS.
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access point AutoIP address An IP address automatically assigned by a network device. If the device is set to use DHCP, but no DHCP server is available, an AutoIP address may be assigned by the device.
router A device that shares a single Internet connection with multiple computers or other devices. The basic router controls network traffic. security key A password, such as a WEP key or a WPA pass phrase, used to make a network secure signal strength Measure of how strongly a transmitted signal is being received SSID (Service Set Identifier) The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network.
Index A ad hoc wireless network adding a printer using Windows 64 creating using Windows 62 adding contact to phone book 173 adjusting brightness automatically 122, 124 adjusting the hue of a photo 124 adjusting the saturation of a photo 124 Advanced tab 90 aligning print cartridges 181 alignment error 250 answering machine receiving a fax with 157 assigning IP address 55 Auto Answer 156 Automatic Document Feeder loading documents 88 paper capacity 88 Automatic Document Feeder (ADF) 22 output tray 22 paper
checking printer ports (Windows) 200 checking printer readiness 215 checking your network name (Windows) 200 cleaning exterior of the printer 184 cleaning print cartridge nozzles 182 collating copies 93, 138 color effects applying 125 color ink low 251 colors on paper do not match colors on the screen 210 communication not available error 257 communication problems establishing bidirectional communication 222 configuring network printer 69 connecting using RJ11 adapter 35 connecting printer directly to a co
scanning text for editing 144 scanning using the computer 144 scanning using the control panel 142 duplex unit 22 does not operate correctly 225 duplexing 135 automatically 103 extending drying time 103 manually 104 understanding 102 E editing document text (OCR) 144 photos using control panel 119 scanned images 144 emission notices 262, 263, 264, 266 Enhancements tab blur 122 enhance 123 hue 124 saturation 124 selecting color effect 125 sharpen 122 enhancing photo 123 enhancing photo print quality 123 enl
fax settings blocking unwanted changes 167 changing using Fax Solutions Software 169 Fax Settings List, printing 167 Fax Setup menu 159 Fax Setup Utility Cover Page tab 175 customizing settings 175 Dialing and Sending tab 176 Fax Printing / Reports tab 176 Ringing and Answering tab 176 Speed Dial tab 176 understanding 48 using 175 Fax Solutions Software print driver not installed 260 understanding 48 using 169 fax troubleshooting Caller ID not displayed 245 can receive but not send fax 242 can send but not
on wireless network (Windows) 59 installing printer on other computers 57 installing printer on wired network (Windows) 61 internal print server resetting to factory default settings 69 Invalid Device 259 IP address, assigning 55 iron-on transfers, loading 78 iron-on transfers, printing 100 J jams and misfeeds troubleshooting banner paper jams 229 paper jam in small media feeder 232 paper jam in the Automatic Document Feeder 226 paper jam in the duplex unit 230 paper jam in the printer 226 paper jam in Tra
nothing happens when memory card is inserted 233 notices 262, 263, 264, 266, 267, 268, 269, 270, 271 N-up copying 140 N-up feature 94 O OCR, editing document text 144 On Hook Dial using 152 On Hook Dial feature 154 One-Click Auto Fixes for photos 122 ordering paper and other supplies 185 out of memory error 258 P page does not print 189 page prints with different fonts 211 paper capacities for Tray 1 73 capacities for Tray 2 84 choosing specialty 96 loading in Tray 1 70 loading in Tray 2 80 ordering 185 p
red-eye reduction 122 removing red-eye effect 119 rotating 119, 121 scanning multiple photos at one time using computer 145 scanning to Work with Documents and Photos 145 scratches, preventing 208 smudges, preventing 208 transferring all photos from memory card using the computer 116 transferring from memory card to flash drive 118 transferring from memory device using control panel 116 transferring selected photos from CD or flash drive using the computer 117 transferring selected photos from memory card u
printing all photos 126 banner 100 blocked fax list 167 booklets 98 cards 97 collated copies 93 custom-size paper 99 document 90 envelopes 97 files from memory card or flash drive 95 greeting cards 97 index cards 97 iron-on transfers 100 last page first 94 multiple copies, hard copy document 92 multiple copies, soft copy document 92 multiple pages on one sheet 94 network setup page 57 on both sides of the paper 102, 103, 104 photo or selected photos 126 Photo Packages 131 photos from CD using the computer 1
documents or images for e-mailing 150 editing images 144 editing text 144 from magazines and newspapers 125, 149 in color or black and white 146 multiple photos at one time using computer 145 over a network 147 photo to Work with Documents and Photos 145 removing wavy (moire) patterns 125 saving scanned image 148 to computer 147 using the computer 144 using the control panel 142 scanning takes too long or freezes the computer 238 scratching, preventing in photos 208 searched folders preferences changing 119
communication not available error 257 establishing bidirectional communication 222 external devices, checking 218 faded colors 210 font selections 209 general printing problem error 257 glossy photo paper or transparencies stick together 210 ink low error 257 out of memory error 258 page prints with different fonts 211 paper continues to jam 229 printed characters are improperly formed or not aligned 211 printer not communicating with computer 221 printer plugged in but does not print 219 printing failure e
photo scratches 208 photo smudges 208 poor quality at the edges of the page 205 poor text and graphic quality 204 print is too dark or smudged 211 print speed is slow 206 printer cannot communicate over peer-to-peer network 219 printer is trying to print to File 219 Ready or Busy Printing is listed as status 216 transparencies or photos contain white lines 212 vertical straight lines are not smooth 213 white lines appear in graphics or black areas 214 troubleshooting, scan cannot scan to computer over netwo
checking printer ports (Windows) 200 ping printer (Windows) 201 ping wireless access point (Windows) 201 printer cannot connect to wireless network (Windows) 193 run Wireless Configuration Utility 202 Wireless Configuration Utility cannot communicate with printer during installation (Windows) 197 Wi-Fi indicator light is blinking orange (Windows) 196 Wi-Fi indicator light is still orange 195 Wi-Fi indicator description of colors 60 interpreting colors 60 Wi-Fi indicator light is blinking orange (Windows) 19