C790 Series User's Guide October 2014 Machine type(s): 5062 Model(s): 210, 230, 235 www.lexmark.
Contents 2 Contents Safety information.......................................................................................6 Learning about the printer...........................................................................8 Finding information about the printer......................................................................................................8 Selecting a location for the printer.......................................................................................................
Contents 3 Loading paper and specialty media............................................................57 Setting the paper size and type...............................................................................................................57 Configuring Universal paper settings......................................................................................................57 Loading the standard or optional 550‑sheet tray......................................................................
Contents 4 Maintaining the printer............................................................................138 Cleaning the exterior of the printer......................................................................................................138 Cleaning the printhead lenses...............................................................................................................138 Storing supplies..............................................................................................
Contents 5 Solving home screen application problems...........................................................................................181 Solving option problems........................................................................................................................181 Solving paper feed problems.................................................................................................................184 Solving print quality problems...........................................
Safety information 6 Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices.
Safety information 7 CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Learning about the printer 8 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at http://support.lexmark.com.
Learning about the printer 9 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark support Web site— http://support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Voice support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 10 5 4 3 1 2 1 152.4 mm (6.0 in.) 2 101.6 mm (4.0 in.) 3 609.6 mm (24.0 in.) 4 381 mm (15.0 in.) 5 304.8 mm (12.0 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer 11 1 Standard exit bin 2 Wire bail 3 Printer control panel 4 Standard 550‑sheet tray 5 Optional 550‑sheet tray 6 Optional 2000‑sheet high‑capacity feeder 7 Multipurpose feeder Understanding the printer control panel 1 3 2 4 # 7 Item 6 5 Description 1 Display Shows the status of the printer 2 Home Lets you navigate back to the home screen 3 Keypad Allows you to enter numbers, letters, or symbols on the printer 4 Sleep Enables Sleep Mode or Hiber
Learning about the printer Item 5 Description Indicator light Off—The printer is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Solid red—Operator intervention is needed. 6 Stop/Cancel Stops all printer activity Note: A list of options is displayed once Stopped appears on the display. 7 USB port Allows you to connect a USB Bluetooth adapter, or a flash drive to the printer Note: Only the front USB port supports flash drives.
Understanding the home screen 13 Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Understanding the home screen 14 This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch screen 1 10 9 2 8 7 3 6 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected. 3 Left arrow Scroll to the left.
Understanding the home screen Touch 15 To 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel 10 Back • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. Navigate back to the previous screen. Other touch-screen buttons Touch To Exit Exit from the current screen to the home screen. Radio button Select or clear an item.
Understanding the home screen 16 Features Feature Description Menu trail line: A menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Menus > Settings > Print Settings > Number of Copies Number of Copies is not underlined since this is the current screen.
Setting up and using the home screen applications 17 Setting up and using the home screen applications Notes: • Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer.
Setting up and using the home screen applications 18 3 Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Showing or hiding icons on the home screen 1 From the Embedded Web Server, click Settings > General Settings > Home screen customization. A list of basic printer functions appears. 2 Select the check boxes to specify which icons appear on the printer home screen. Cleared check box items are hidden. 3 Click Submit.
Setting up and using the home screen applications 19 To configure Forms and Favorites, do the following: 1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites. 2 Define the bookmarks, and then customize the settings. 3 Click Apply. To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications 20 Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Additional printer setup 21 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 22 Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.
Additional printer setup Note: This task requires a flathead screwdriver. 1 Open the cover. 2 Remove the metal panel. a Turn the screws on the panel counterclockwise to remove them. b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it. 3 Use the following illustration to locate the appropriate connectors.
Additional printer setup 24 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 2 3 4 1 Memory card connector 2 Firmware and flash memory card connectors 3 Internal print server connector 4 Hard disk connector 4 Reattach the system board cover.
Additional printer setup 25 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift to the right. b Align and then turn each screw clockwise to tighten. c Close the cover.
Additional printer setup 26 Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 27 4 Align the notches on the memory card to the ridges on the connector. 2 1 1 Notch 2 Ridge 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover.
Additional printer setup 28 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 29 • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver.
Additional printer setup 30 5 Remove the metal cover from the ISP opening. 1 2 6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
Additional printer setup 31 7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. 8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
Additional printer setup 9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the thumbscrew. 10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 11 Tighten the long thumbscrew. Warning—Potential Damage: Do not overtighten the thumbscrew. 12 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 33 13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver, loosen the screws. b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Additional printer setup 35 c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
Additional printer setup 36 To install a printer hard disk directly on the system board: a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 4 Reattach the system board cover. Removing a printer hard disk Note: This task requires a flathead screwdriver.
Additional printer setup 38 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessing the system board” on page 22. 2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Additional printer setup 39 Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 40 Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the top down. 1 2 3 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the printer back on. 6 Set the printer software to recognize the optional input source. For more information, see “Adding available options in the print driver” on page 44.
Additional printer setup 41 1 2 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statement paper sizes are not supported in this bin.
Additional printer setup Paper size 42 Two‑hole punch Three‑ or four‑hole punch 5‑bin mailbox 500-Sheet Staple Finisher Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X X Oficio Attaching cables CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 43 2 1 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.
Additional printer setup 44 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 Check the first section of the network setup page, and confirm that the status is Connected.
Additional printer setup 45 For Macintosh users 1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies. 2 Navigate to the list of hardware options, and then add any installed options. 3 Apply the changes. Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Additional printer setup 46 Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point or contact your system support person.
Additional printer setup 47 If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive.
Additional printer setup 48 2 1 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.
Additional printer setup 49 Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). 3 Select the type of security you want to use to protect the wireless network. 4 Enter the security information necessary for the printer to connect to the wireless network. 5 Click Submit. 6 Open the AirPort application on the computer: In Mac OS X version 10.
Additional printer setup 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double‑click Printer Setup Utility or Print Center. 3 From the Printer List, choose Add, and then click IP Printer. 4 Type the IP address of the printer in the address field, and then click Add.
Additional printer setup 3 Configure the port from the list. 4 Update the IP address. 5 Apply the changes. For Macintosh users 1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Setting up serial printing (Windows only) After installing the serial or communication (COM) port, configure the printer and the computer. Note: Serial printing reduces print speed.
Minimizing your printer's environmental impact 52 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 53 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 151. Saving energy Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job.
Minimizing your printer's environmental impact 54 Reducing printer noise Enable Quiet Mode to reduce printer noise. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Minimizing your printer's environmental impact 55 3 In the Screen Brightness field, enter the brightness percentage you want for the display. 4 Click Submit. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.
Minimizing your printer's environmental impact 3 Follow the instructions on the computer screen.
Loading paper and specialty media 57 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 151 and “Storing paper” on page 70. Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder.
Loading paper and specialty media 58 CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. Notice the size indicators on the bottom of the tray. Use these indicators to help position the length and width guides.
Loading paper and specialty media 59 2 Squeeze and then slide the width guide to the correct position for the paper size you are loading. 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading. Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To lock, push the button forward when a length has been selected. 1 2 3 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
Loading paper and specialty media • • • • 60 Place pre-punched paper with the holes toward the front of the tray. Place letterheads faceup with the header on the left side of the tray. Place letterheads facedown with the header on the right side of the tray for duplex printing. Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage. 6 Insert the tray.
Loading paper and specialty media 61 CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. 2 Adjust the width guide as necessary. 2 1 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading paper and specialty media 62 C B A 4 Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. 5 Insert the tray.
Loading paper and specialty media 63 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m2 (20‑lb) paper • 10 envelopes • 75 transparencies The multipurpose feeder accepts paper or specialty media within the following dimensions: • Width—89 mm (3.
Loading paper and specialty media 64 Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. 1 2 Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Loading paper and specialty media 65 • Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter. • Load only one size and type of paper at a time. 5 Adjust the width guide to lightly touch the edge of the stack.
Loading paper and specialty media 66 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray.
Loading paper and specialty media Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit.
Paper and specialty media guide 68 Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176‑g/m2 (16 to 47‑lb) bond grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb) bond grain long paper.
Paper and specialty media guide 69 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guide 70 Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers.
Paper and specialty media guide 71 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Supported paper sizes Measurements apply to one‑sided printing only. For two‑sided printing, the minimum size is 139.7 x 210 mm (5.50 x 8.27 in.). Paper size Dimensions A4 210 x 297 mm (8.27 x 11.7 in.
Paper and specialty media guide 72 Paper size Dimensions Standard Optional Optional 550‑sheet tray 550‑sheet tray 2,000‑sheet (Tray 1) tray Universal 76.2 x 76.2 mm (3 x 3 in.) to 215.9 x 355.6 mm (8.5 x 14 in.) X X X X 76.2 x 76.2 mm (3 x 3 in.) to 215.9 x 914.4 mm (8.5 x 36 in.) X X X X 76.2 x 76.2 mm (3 x 3 in.) to 215.9 x 1219.2 mm (8.5 x 48 in.) X X X X 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) X X X X 9 Envelope 98.4 x 226.1 mm (3.875 x 8.9 in.
Paper and specialty media guide Paper type Standard 550‑sheet tray (Tray 1) 73 Optional 550‑sheet tray Optional Multipurpose 2,000‑sheet tray feeder Duplexer Paper • • • • • • • • • • • • Plain Recycled Glossy Heavy Glossy Bond Letterhead Preprinted Colored Light Heavy Rough/Cotton Custom Type [x] Card stock Transparencies1, 2 X X X Labels3 X X X • Paper • Vinyl Envelopes4 X X 1 This media is supported only in the multipurpose feeder. 2 Do not use inkjet or 3M CG3710 transparencies.
Printing 74 Printing Printing a document Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Printing 75 Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
Printing 76 3 Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs. Supported flash drives and file types Flash drive • Lexar JumpDrive 2.
Printing 77 Source Print side Paper orientation – Standard 550‑sheet tray – Optional 550‑sheet tray – Optional 2000‑sheet Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo is placed at the left side of the tray. Duplex (two‑sided) printing from trays Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo is placed at the right side of the tray.
Printing – – – – 78 Have postage stamps attached. Have any exposed adhesive when the flap is in the sealed or closed position. Have bent corners. Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes. Tips on using labels Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported.
Printing 79 • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. Printing confidential and other held jobs Storing print jobs in the printer You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.
Printing 80 6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specify the number of copies > Print For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options.
Printing 81 Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the print job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer.
Understanding the printer menus 82 Understanding the printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Magenta Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics General Settings Flash Drive Menu Yellow Cartridge Configure MP Network Setup Page Print Settings Black Cartridge Substitute Size Network [x] Setup Page Setup Menu Waste Toner Bottle Paper Texture Profiles List Finishing Menu Fuser Paper Weight Print Fonts Quality Menu
Understanding the printer menus 83 Supplies menu Menu item Description Cyan Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the cyan print cartridge Magenta Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the magenta print cartridge Yellow Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the yellow print cartridge Black Cartridge Early Warning I
Understanding the printer menus 84 Menu item Description Fuser Early Warning Low Replace Missing OK Shows the status of the fuser Transfer module Early Warning Low Replace Missing OK Shows the status of the transfer module Staple Cartridge Early Warning Low Replace Missing OK Shows the status of the staple cartridge Hole Punch Box Near Full Replace Missing OK Shows the status of the hole punch box Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Feeder Manual Pap
Understanding the printer menus 85 Paper Size/Type menu Menu item Description Tray [x] Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal A4 A5 JIS B5 Specifies the paper size loaded in each tray Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded in each tray Notes: • Letter is the US factory default
Understanding the printer menus 86 Menu item Description MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Custom Type [x] Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper
Understanding the printer menus 87 Menu item Description Manual Paper Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper being manually loaded Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper being manually loaded Manual Envelope Size 10 Envelope DL Envel
Understanding the printer menus 88 Configure MP menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual feed print jobs. • First configures the multipurpose feeder as the primary paper source.
Understanding the printer menus 89 Menu item Description Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Heavy Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Labels Texture Normal Rough Smooth Specifies the relative texture of the labels loaded Vinyl Labels Texture Normal Rough Smooth Specifies the relative texture of the vinyl labels loaded Bond Texture Rough Smooth Normal Specifies the relative texture
Understanding the printer menus 90 Menu item Description Heavy Texture Normal Rough Smooth Specifies the relative texture of the paper loaded Rough/Cotton Texture Rough Specifies the relative texture of the cotton paper loaded Custom [x] Texture Normal Rough Smooth Specifies the relative texture of the custom paper loaded Note: Normal is the factory default setting. Note: Rough is the factory default setting. Notes: • Normal is the factory default setting.
Understanding the printer menus 91 Menu item Description Vinyl Labels Weight Normal Heavy Light Specifies the relative weight of vinyl labels loaded Bond Weight Normal Heavy Light Specifies the relative weight of the bond paper loaded Envelope Weight Normal Heavy Light Specifies the relative weight of the envelopes loaded Rough Envelope Weight Heavy Light Normal Specifies the relative weight of the envelopes loaded Letterhead Weight Normal Heavy Light Specifies the relative weight of the letter
Understanding the printer menus 92 Paper Loading menu Menu item Description Card Stock Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Card Stock as the paper type Recycled Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Recycled as the paper type Glossy Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Glossy as the paper type Heavy Glossy Loading Off Duplex Det
Understanding the printer menus 93 Menu item Description Heavy Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Heavy as the paper type Rough/Cotton Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Rough or Cotton as the paper type Custom [x] Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Custom [x] as the paper type Note: Off is the factory default setting.
Understanding the printer menus 94 Custom Names menu Menu item Definition Custom Name [x] [none] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus. Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom name for Bin [x] Universal Setup menu These menu items are used to specify the height and width of the Universal paper size.
Understanding the printer menus 95 Bin Setup menu Menu item Description Output Bin Standard Bin Bin [x] Specifies the default exit bin Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specifies configuration options for exit bins Note: Standard Bin is the factory default setting. Notes: • Mailbox is the factory default setting. This setting treats each bin as a separate mailbox. • Link configures all available bins as one large exit bin.
Understanding the printer menus 96 Reports menu Reports menu Use To Menu Settings Page Print a report containing information about paper loaded in trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information. Device Statistics Print a report containing printer statistics such as supply information and details about printed pages.
Understanding the printer menus 97 Network/Ports menu Active NIC menu Menu item Description Active NIC Auto [list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this menu; all inactive ports are omitted.
Understanding the printer menus 98 Menu item Description Network Buffer Auto 3KB to [maximum size allowed] Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Understanding the printer menus 99 Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Networ
Understanding the printer menus 100 Menu item Description IP Address Lets you view or change the current TCP/IP address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Understanding the printer menus 101 Note: This menu is available only in network printers or printers that are attached to print servers. Use To Enable IPv6 On Off Enable IPv6 in the printer. Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router. Set Hostname Set the host name. View Address Note: These settings can be changed only from the Embedded Web Server.
Understanding the printer menus 102 Menu item Description Choose Network [list of available networks] Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method that a wireless network uses Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless network and enable network security without requiring prior knowledge of
Understanding the printer menus 103 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On.
Understanding the printer menus 104 Menu item Description ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA Gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Understanding the printer menus 105 Menu item Description Parallel Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel buffer size setting can be changed in 1‑KB increments.
Understanding the printer menus 106 Menu item Description Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Notes: • Auto is the factory default setting.
Understanding the printer menus 107 Menu item Description NPA Mode Auto On Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then processes it appropriately. • When set to On, the printer performs NPA processing. If the data is not in NPA format, it is rejected as bad data.
Understanding the printer menus 108 Menu item Description Robust XON Off On Determines whether the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF.
Understanding the printer menus 109 Menu item Description SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send an e‑mail Note: 30 seconds is the factory default setting. Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the printer Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting.
Understanding the printer menus 110 Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out.
Understanding the printer menus 111 Menu item Description Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs for printing at a later time Note: Off is the factory default setting.
Understanding the printer menus 112 Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the audit log Notes: • To export the audit log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the audit log can be downloaded to a computer.
Understanding the printer menus 113 Settings menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the Embedded Web Server, Local Printer Settings for Windows, or Printer Settings for Macintosh.
Understanding the printer menus 114 Use To Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key 1 Specify the language for the control panel keyboard. Paper Sizes U.S. Metric Specify the unit of measurement for paper sizes. Notes: • U.S. is the factory default setting.
Understanding the printer menus 115 Use To Displayed Information Left side Right side Custom Text [x] [x] Toner Fuser Transfer Module Specify what is displayed in the upper corners of the home screen. For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side.
Understanding the printer menus 116 Use To Date Format [MM‑DD‑YYYY] [DD‑MM‑YYYY] [YYYY‑MM‑DD] Format the date. Note: MM‑DD‑YYYY is the U.S. factory default setting. DD‑MM‑YYYY is the international factory default setting. Time Format 12 hour 24 hour Format the time. Screen Brightness 20–100 Specify the brightness of the display. Error Lighting On Off Determine if indicator lights blink when the printer encounters errors.
Understanding the printer menus 117 Use To Timeouts Standby Mode Disabled 1–240 Set the amount of time before the printer enters a lower power state. Timeouts Sleep Mode Disabled 1–240 Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Note: 15 minutes is the factory default setting. Notes: • 20 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm‑up times.
Understanding the printer menus 118 Use To Print Recovery Auto Continue Disabled 5–255 Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period. Print Recovery Jam Recovery Auto On Off Specify whether the printer reprints jammed pages. Note: Disabled is the factory default setting. Notes: • Auto is the factory default setting.
Understanding the printer menus 119 Flash Drive menu Menu item Description Copies 1–999 Specifies a default number of copies for each print job Paper Source Tray [x] MP Feeder Manual Paper Manuel Envelope Sets a default paper source for all print jobs Color Color Black Only Generates color outputs Collate On (1,2,1,2,1,2) Off (1,1,1,2,2,2) Stacks the pages of a print job in sequence when printing multiple copies Sides (Duplex) 1 sided 2 sided Specifies whether prints are on one side or on both
Understanding the printer menus 120 Menu item Description Paper Saver Orientation Auto Landscape Portrait Specifies the orientation of a multiple‑page document Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Specifies that multiple‑page images be printed on one side of a paper Paper Saver Border None Solid Prints a border on each page image when using Paper Saver Border Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple‑page ima
Understanding the printer menus 121 Setup menu Use To Printer Language PCL Emulation PS Emulation Set the default printer language. Notes: • PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs. • This does not prevent a software program from sending print jobs that use another printer language. Print Area Normal Fit To Page Whole Page Set the logical and physical printable area.
Understanding the printer menus 122 Menu item Description Job Accounting Utilities Lets you print and delete log files or export them to a flash drive Accounting Log Frequency Monthly Weekly Determines how often a log file is created Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Determines how the printer responds when the frequency threshold expires Disk Near Full Level 1–99 Off Specifies the maximum size of the log
Understanding the printer menus 123 Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2‑sided printing from the software program. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop‑up menus.
Understanding the printer menus 124 Menu item Description Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Specifies that multiple‑page images be printed on one side of a paper Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple‑page images Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Notes: • Horizontal is the factory default setting.
Understanding the printer menus 125 Quality menu Menu item Description Print Mode Color Black Only Specifies whether images are printed in monochrome grayscale or in color Color Correction Auto Off Manual Adjusts the color output on the printed page Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting. Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page.
Understanding the printer menus 126 Menu item Description RGB Brightness ‑6 to 6 Adjusts brightness in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting.
Understanding the printer menus 127 Menu item Description Manual Color RGB Image sRGB Display Display—True Black sRGB Vivid Off Vivid RGB Text sRGB Vivid Off Vivid sRGB Display Display—True Black RGB Graphics sRGB Vivid Off Vivid sRGB Display Display—True Black Customizes the RGB color conversions Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replaceme
Understanding the printer menus 128 Utilities menu Use To Format Flash Yes No Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. • Flash memory refers to the memory added by installing a flash memory card in the printer. • The flash memory option card must not be read/write‑ or write‑protected.
Understanding the printer menus 129 PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error. Lock PS Startup Mode On Off Allow users to disable the SysStart file. Image Smoothing On Off Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions. Note: Off is the factory default setting. Note: Off is the factory default setting. Notes: • Off is the factory default setting.
Understanding the printer menus 130 Menu item Description PCL Emulation Settings Point Size 1.00–1008.00 Changes the point size for scalable typographic fonts Notes: • 12 is the factory default setting. • Point Size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. • Point sizes can be increased or decreased in 0.25‑point increments. PCL Emulation Settings Pitch 0.
Understanding the printer menus 131 Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv
Understanding the printer menus 132 HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Description Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTC
Understanding the printer menus 133 Menu item Description Margin Size 8–255 mm Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Print Do Not Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding the printer menus 134 Menu item Description Print Defects Guide Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality Menu Map Provides a list of the control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely movi
Securing the memory before moving the printer 135 Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
Securing the memory before moving the printer 136 The printer will perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer.
Securing the memory before moving the printer 137 Notes: • Enabling disk encryption will erase the content of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 3 Click Submit. Using the printer control panel 1 Turn off the printer. 2 Hold down and 6 MNO while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Maintaining the printer 138 Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint‑free cloth with water.
Maintaining the printer 139 3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges. 6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer • • • • 140 High humidity above 80% Salty air Corrosive gases Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer.
Maintaining the printer 141 Part name Lexmark Return Program Cartridge Regular cartridge Cyan Print Cartridge C792A1CG C792A2CG Cyan Extra High Yield Print Cartridge C792X1CG C792X2CG Magenta Print Cartridge Magenta Extra High Yield Print Cartridge C792A1MG C792X1MG C792A2MG C792X2MG Yellow Print Cartridge C792A1YG C792A2YG Yellow Extra High Yield Print Cartridge C792X1YG C792X2YG Black Print Cartridge C792A1KG C792A2KG Black Extra High Yield Print Cartridge C792X1KG C792X2KG Order
Maintaining the printer 142 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen. Part name Part number Cleaning kit (wet and dry wipes) 40X0392 Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.
Maintaining the printer 143 3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping. 4 Unpack a new print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Maintaining the printer 5 Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner. 6 Remove the red packing strip from the new cartridge. 7 Insert the new cartridge into the printer, and then push the green handle back in place. Note: Make sure the cartridge is fully pushed in.
Maintaining the printer 145 8 Close the front door. Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack it. 2 1 2 Open the printer front door, and then open tray 1. 3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.
Maintaining the printer 146 5 Place the bag into the shipping box you removed the replacement part from. 1 2 6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 1 2 8 Close tray 1, and then close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 147 • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Administrative support 148 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Administrative support 149 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status.
Administrative support 150 Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Clearing jams 151 Clearing jams Avoiding jams Paper tray recommendations • • • • • Make sure the paper lies flat in the tray. Do not remove a tray while the printer is printing. Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Clearing jams 152 5 6 4 1 3 2 Area Jam numbers What to do 1 200‑239 Open side door, and then remove the jammed paper. 2 24x Open side door of the specified tray, and then remove the jammed paper. 3 250 Remove all paper from the multipurpose feeder, and then remove the jammed paper. 4 400‑403, 460‑461 Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper.
Clearing jams 153 200 paper jam 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the side door of the printer. 4 From the printer control panel, touch Continue, jam cleared. 201 paper jam 1 Open the side door of the printer.
Clearing jams 154 202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If paper is visible inside the fuser unit, then open the fuser access door.
Clearing jams 155 230 paper jam 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the duplex cover. 5 Close the side door of the printer. 6 From the printer control panel, touch Continue, jam cleared.
Clearing jams 156 231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the duplex cover. 5 Close the side door of the printer.
Clearing jams 157 Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared. 250 paper jam 1 Push the paper pick tab, and then remove all paper from the multipurpose feeder. 1 2 Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the paper pick tab to break.
Clearing jams 158 2 Grasp the jammed paper on each side, and then gently pull it out. 1 2 Note: Make sure all paper fragments are removed. 3 Reload paper into the multipurpose feeder, and then adjust the paper guides. 4 From the printer control panel, touch Continue, jam cleared. 400–403 and 460–461 paper jams 1 Open the paper transport unit door. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the paper transport unit door.
Clearing jams 159 431–454, and 456–458 paper jams 1 Push the button, and then slide the output finisher or mailbox to the right. 2 1 2 Open the finisher or mailbox access door. 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the finisher or mailbox access door. 5 Slide the finisher or mailbox to the left until it clicks in place. 6 From the printer control panel, touch Continue, jam cleared.
Clearing jams 160 2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. 1 2 3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams 161 4 Close the staple guard. 5 Press down on the staple guard until it clicks into place. 6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 7 Close the stapler door. 8 From the printer control panel, touch Continue, jam cleared.
Troubleshooting 162 Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 163 • Touch Cancel job to cancel the print job. Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Troubleshooting 164 Close [tray] door Close the specified tray door. Close finisher side door Close the side door of the finisher. Close finisher top cover Close the top cover of the finisher. Close front door Close the front door of the printer. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message.
Troubleshooting Error reading USB drive. Remove USB. An unsupported USB device has been inserted. Remove the USB device, and then install a supported one. Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. • Touch Continue to clear the message and print without using the staple finisher. Insert Tray [x] Insert the specified tray into the printer. Insert the hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Troubleshooting 166 Install Tray [x] Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder.
Troubleshooting 167 Load [src] with [type] [size] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source. • Cancel the print job.
Troubleshooting Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Reattach bin [x] Try one or more of the following: • Turn the printer off and then back on. • Reattach the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to a properly grounded electrical outlet.
Troubleshooting 169 Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin [x] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.
Troubleshooting 170 31.xx Missing or defective [color] cartridge Try one or more of the following: 1 Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information. 2 Touch Continue to clear the message. Note: If the message is not cleared, then replace the defective print cartridge. 32.xx [color] cartridge part number unsupported by device 1 Remove the unsupported print cartridge, and then install a supported one.
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
Troubleshooting 172 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory.
Troubleshooting 173 55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port.
Troubleshooting 174 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware has been updated. Paper input options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the USB port. The printer hard disk contains print jobs that were stored while installed in a different printer model.
Troubleshooting 175 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible output bin [x] Try one or more of the following: • Remove the specified output bin.
Troubleshooting 80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1 Replace the fuser, following the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing. 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1 Replace the waste toner bottle.
Troubleshooting 177 88.xx [color] cartridge low 1 Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. 3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Notes: • Repeat this procedure multiple times until the print remains faded.
Troubleshooting 178 Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the flash drive is supported.
Troubleshooting 179 MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at http://support.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions.
Troubleshooting 180 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Troubleshooting 181 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks INCREASE THE PRINT TIMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Print Timeout 2 Increase the Print Timeout value, and then touch .
Troubleshooting 182 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it.
Troubleshooting LOAD PAPER If the tray is empty, then load paper in the tray or feeder CLEAR ANY JAMS Open the side door of the tray or feeder, and then remove any jammed paper. AVOID PAPER JAMS • • • • • • Flex the paper. Make sure the drawer is properly installed. Make sure paper is loaded correctly. Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray. Make sure the paper or specialty media meets specifications and is not damaged.
Troubleshooting 184 Internal print server does not operate correctly Try one or more of the following: CHECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is attached securely to the printer system board. • Make sure you are using the correct cable and that it is securely connected. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: 1 Open the Software and Documentation CD. 2 Click Additional.
Troubleshooting 185 CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared CHECK THE PAPER PATH The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Troubleshooting 186 MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the cartridge.
Troubleshooting 187 Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Troubleshooting Gray background on prints ABCDE ABCDE ABCDE MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge. Incorrect margins ABCD ABCD ABCD These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting 189 Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge. MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 190 LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Troubleshooting 191 CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from the Print dialog. MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge.
Troubleshooting 192 3 Reinsert the print cartridge. Note: If print quality does not improve, then replace the print cartridge. If the problem continues, then the printer may need to be serviced. For more information, contact customer support. MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge.
Troubleshooting 193 CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid color or black pages appear on prints MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER • Remove the print cartridges. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. • Reinsert the print cartridges.
Troubleshooting 194 MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: 1 Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the print cartridge.
Troubleshooting 195 MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the fuser. For more information, see the instruction sheet that came with the replacement part. MAKE SURE THERE IS NO TONER IN THE PAPER PATH Clean any visible toner from the paper path. If the problem persists, then contact customer support. RECALIBRATE THE PRINTER Perform color adjust from the printer control panel Quality menu.
Troubleshooting 196 Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Troubleshooting 197 What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
Troubleshooting 198 To manually apply a different color conversion table: 1 From the Quality menu, select Color Correction, and then select Manual. 2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the affected object type. Object type RGB Image RGB Text RGB Graphics Color conversion tables • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats.
Troubleshooting 199 What are detailed Color Samples and how do I access them? Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment box.
Troubleshooting 200 You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Notices 201 Notices Product information Product name: Lexmark C792e, C792de, C792dte, C792dhe, CS792 Machine type: 5062 Model(s): 210, 230, 235 Edition notice October 2014 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 202 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Notices 203 All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Notices 204 Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Notices 205 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping and storage temperature -40 to 40°C (-40 to 104°F) Laser notice The printer is certified in the U.S.
Notices 206 Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Active The product is generating hard‑copy output from electronic inputs. 850 W Idle The product is waiting for a print job. 50 W Sleep Mode The product is in a high‑level energy‑saving mode. 10 W Hibernate The product is in a low‑level energy‑saving mode. 0.
Notices 207 Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage.
Notices 208 Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments. This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notices 209 En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
Notices 210 AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Notices 211 Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Notices 212 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 213 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 214 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 215 Index Numerics 1565 Emulation error, load emulation option 177 2,000‑sheet high‑capacity feeder installing 39 200 paper jam 153 2000‑sheet high‑capacity feeder loading 60 201 paper jam 153 202–203 paper jams 154 230 paper jam 155 231–239 paper jams 156 24x paper jam 156 250 paper jam 157 31.xx Missing or Defective [color] cartridge 170 32.
Index card stock loading in multipurpose feeder 63 tips 78 Change [paper source] to [custom string] 163 Change [paper source] to [custom string] load [orientation] 163 Change [paper source] to [custom type name] 162 Change [paper source] to [custom type name] load [orientation] 162 Change [paper source] to [paper size] [paper type] 163 Change [paper source] to [paper size] [paper type] load [orientation] 163 checking an unresponsive printer 162 checking printer status on Embedded Web Server 148 checking pr
Index flash drive printing from 75 Flash Drive menu 119 flash drives supported file types 76 flash memory card installing 28 troubleshooting 183 font sample list printing 80 Forms and Favorites 18 fuser or transfer module ordering 141 G General Settings menu 113 green settings Eco‑Mode 53 Hibernate mode 53 Quiet Mode 54 H hardware options, adding print driver 44 held jobs 79 printing from a Macintosh computer 79 printing from Windows 79 Help menu 133 Hibernate mode using 53 hiding icons on the home scree
Index menu settings page printing 43 menus Active NIC 97 AppleTalk 102 Bin Setup 95 Confidential Print 110 Configure MP 88 Custom Bin Names 94 Custom Names 94 Custom Types 93 Default Source 84 diagram of 82 Erase Temporary Data Files 111 Finishing 123 Flash Drive 119 General Settings 113 Help 133 HTML 132 Image 133 IPv6 100 Job Accounting 121 Miscellaneous Security Settings 110 Network [x] 97 Network Card 99 Network Reports 99 Paper Loading 92 Paper Size/Type 85 Paper Texture 88 Paper Weight 90 Parallel [x
Index print cartridge replacing 142 print cartridges ordering 140 print driver hardware options, adding 44 print irregularities 189 print job canceling, from computer 81 print quality cleaning the printhead lenses 138 print quality troubleshooting black streaks on a page 193 blank pages 185 characters have jagged edges 186 clipped images 186 fine horizontal lines 187 gray background on prints 188 light colored line, white line, or incorrectly colored line appears on prints 189 poor transparency qualit
Index 88.xx [Color] cartridge critically low 177 88.xx [color] cartridge low 177 88.
Index reserve print jobs 79 printing from a Macintosh computer 79 printing from Windows 79 Restore held jobs? 169 restoring factory default settings 149 S safety information 6, 7 Security Audit Log menu 112 security lock 22 security settings erasing 135 selecting a location for the printer 9 Serial [x] menu 106 serial printing setting up 51 Set Date and Time menu 112 setting TCP/IP address 99 setting the paper size 57 setting the paper type 57 setting the Universal paper size 57 setting up e‑mail alerts u
Index light colored line, white line, or incorrectly colored line appears on prints 189 poor transparency quality 196 print irregularities 189 print is too dark 190 print is too light 191 repeating print defects 192 shadow images appear on prints 187 skewed print 192 solid color or black pages appear on prints 193 streaked horizontal lines appear on prints 194 toner fog or background shading 194 toner rubs off 195 uneven print density 196 white streaks on a page 193 troubleshooting, printer options 2,000‑s
