C54x Series User's Guide www.lexmark.
Contents Safety information.............................................................................9 Learning about the printer.............................................................10 Finding information about the printer........................................................................................................................10 Printer configurations......................................................................................................................................
Using the multipurpose feeder......................................................................................................................................41 Using the manual feeder..................................................................................................................................................44 Paper and specialty media guide..................................................46 Paper guidelines.........................................................................
242 paper jam.......................................................................................................................................................................68 250 paper jam.......................................................................................................................................................................69 Understanding printer menus.......................................................70 Menus list..................................................
Understanding printer messages...............................................101 List of status and error messages................................................................................................................................101 Maintaining the printer.................................................................111 Storing supplies.............................................................................................................................................................
Jobs do not print...........................................................................................................................................................................140 Job takes longer than expected to print ..............................................................................................................................141 Job prints from the wrong tray or on the wrong paper .................................................................................................
Notices..............................................................................................160 Product information.........................................................................................................................................................160 Edition notice.....................................................................................................................................................................160 Industry Canada notices.........................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
Learning about the printer Finding information about the printer Setup information Description Where to find The Setup information gives you instructions for You can find the Setup information on the side of the printer setting up the printer. Follow the set of instructions box or on the Lexmark Web site at www.lexmark.com. for local, network, or wireless, depending on what you need. Help Description Where to find The Help gives you instructions for using the software.
Description Where to find (North America) Where to find (rest of world) E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. 1 2 3 4 5 Click SUPPORT. Click Technical Support. Select your printer type. Select your printer model. From the Support Tools section, click e-Mail Support.
Fully configured model The following illustration shows the fully configured printer model with a 650-sheet duo drawer: 2 3 1 650-sheet duo drawer (Tray 2) 2 Multipurpose feeder latch 3 Multipurpose feeder 1 Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also.
5 1 4 2 3 1 304.8 mm (12.0 in.) 2 508 mm (20.0 in.) 3 304.8 mm (12.0 in.) 4 304.8 mm (12.0 in.) 5 508 mm (20.0 in.) When the printer is set up, allow clearance around it as shown.
Understanding the printer control panel 1 2 3 Menus Back 7 Control panel item Stop 6 5 4 Description 1 Display Shows messages that communicate the status of the printer 2 Select Press 3 Indicator light Indicates the printer status: • • • • to initiate action on a menu item. Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—Operator intervention is needed.
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This operation requires a #2 Phillips screwdriver. 1 Remove the cover.
b Gently pull the cover away from the printer, and then remove it.
2 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Installing a memory card The system board has one connector for an optional memory card. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Access the system board.
2 Open both latches on the connector completely. 3 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 4 Align the notches on the memory card with the ridges on the connector. 5 Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card.
6 Reinstall the system board access cover. Installing a flash memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Access the system board.
2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. 11 22 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors.
5 Reinstall the system board cover. Installing hardware options Installing a 650-sheet duo drawer The printer supports one optional drawer, which allows an additional 650 sheets of paper to be loaded. The drawer includes a multipurpose feeder. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Attaching cables Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.
1 2 1 Ethernet port 2 USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings pages—Use these pages to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Menu Settings Page appears, and then press . After the menu settings pages print, Ready appears. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press .
Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers menu, choose Show Info. 4 From the pop-up menu, choose Installable Options. 5 Add any installed hardware options, and then click Apply Changes.
Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on and ready.
7 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. 1 2 Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If your printer has faxing capabilities, then connect the telephone cable. 8 Follow the on-screen instructions to complete the software installation.
In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications. b Double-click Internet Connect. c From the toolbar, click AirPort. 2 From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address located on the MAC address sheet. 3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendevous, and then double-click the printer name.
e Click Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement. f Select a Destination, and then click Continue. g From the Easy Install screen, click Install. h Type the user password, and then click OK. All necessary software is installed on the computer. i Click Close when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +.
9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users 1 Insert the Software and Documentation CD.
For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing a network setup page” on page 26. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 4 Install the drivers and add the printer.
5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications. 2 Double-click Utilities. 3 Double-click Print Center or Printer Setup Utility. 4 From the Printer List, click Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the first pop-up menu, choose AppleTalk. 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add.
Loading paper and specialty media This section explains how to load the 250-sheet tray and 650-sheet duo drawer, the multipurpose feeder, and the manual feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
8 Press the arrow buttons until Custom Type or another custom name appears, and then press . Submitting changes appears, followed by Paper Menu. 9 Press , and then press to return to the Ready state. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer. When a linked tray runs out of paper, the printer draws from another tray.
5 Press the arrow buttons until Units of Measure appears, and then press . 6 Press the arrow buttons until the correct unit of measure appears, and then press . Submitting changes appears, followed by the Universal Setup menu.
2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. 3 If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
5 Load the paper stack with the recommended print side faceup. 6 Make sure the paper guides are secure against the edges of the paper. Note: Make sure that side guides are placed tightly against the edges of the paper so that the image is registered properly on the page. 7 Insert the tray. 8 If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel.
1 2 3 1 Length guide tabs 2 Size indicators 3 Width guide tabs Using the multipurpose feeder 1 Push the multipurpose feeder latch to the left. 2 Open the multipurpose feeder.
3 Grasp the extension, and pull it straight out until it is fully extended. 4 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges and fan them. Straighten the edges on a level surface. Note: Avoid touching the print side of transparencies. Be careful not to scratch them.
5 Locate the stack height limiter and tab. Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. 1 2 4 3 1 Tab 2 Stack height limiter 3 Width guide 4 Size indicators 6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended print side facedown and the top edge entering first. • Load envelopes with the flap side up.
Using the manual feeder 1 Send a manual print job: For Windows users: a b c d e With a document open, click File Print. Click Properties, Preferences, Options, or Setup. Select Manual Paper. Click OK. Click OK or Print. For Macintosh users: a With a document open, click File > Print. b From the Copies & Pages or General pop-up menu, choose Manual Paper. c Click OK or Print. 2 When Load Manual appears, load the paper facedown into the manual feeder. Load envelopes with the flap side up.
3 Move the width guide until it lightly touches the sheet. Do not force the width guide against the paper, or it could be damaged. 4 Push the paper in until it stops. The printer pulls it in farther. 5 From the printer control panel, set the Paper Size and Paper Type.
Paper and specialty media guide Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long.
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling.
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper size Dimensions Universal* 148 x 210 mm (5.8 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 76 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) 250-sheet 550-sheet tray tray (standard) (optional) Optional Manual multipurpose feeder feeder Duplex Standard exit tray X X X X 210 x 279 mm (8.3 x 11 in.) up to 216 x 356 mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.
Paper types supported by the printer Paper type Standard 250-sheet tray (Tray 1) Optional 550-sheet tray (Tray 2) Optional Manual multipurpose feeder feeder Duplex Standard exit bin Paper Card stock X Transparencies* Envelopes X X X X X Paper labels X * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder.
Paper type Standard 250-sheet Optional 550-sheet tray (Tray 1) tray (Tray 2) Optional multipurpose feeder Manual feeder Glossy papers Book—88 to 176 g/m2 grain long (60 to 120 lb book) Book—88 to 176 g/m2 grain long (60 to 120 lb book) Book—88 to 176 g/m2 grain long (60 to 120 lb book) Book—88 to 176 g/m2 grain long (60 to 120 lb book) Cover—162 to 176 g/m2 grain long (60 to 65 lb cover) Cover—162 to 176 g/m2 grain long (60 to 65 lb cover) Cover—162 to 176 g/m2 grain long (60 to 65 lb cover) Cov
Paper capacities Input capacities Paper type Standard 250-sheet tray (Tray 1) Optional 550-sheet tray (Tray 2) Optional multipurpose tray Paper 250 sheets1 550 sheets1 100 sheets1 Labels 1002 2002 502 Transparencies 50 X 50 Envelopes X X 10 Other X X Various quantities3 1 Based on 75 g/m2 (20 lb) paper 2Capacity varies depending on 3Capacity varies label material and construction. depending on the weight and type of media.
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier.
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper." Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File Print.
Printing specialty documents Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications. Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 550-sheet tray • Simplex (one-sided) printing Print side and paper orientation Printed letterhead design is placed faceup.
Source or process Print side and paper orientation Manual feeder (simplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder first. Multipurpose feeder Manual feeder (duplex printing) Multipurpose feeder Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo should enter the manual feeder last.
Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes.
Printing from a flash drive A USB port is located on the printer control panel of some models. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi-Speed USB devices must support the Full-speed standard.
Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Print Fonts appears, and then press . 5 Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fonts appears, and then press . After the font sample list prints, Ready appears.
Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double-click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete. In Windows XP: 1 Click Start. 2 From Printers and Faxes, double-click the printer icon. 3 Select the job to cancel. 4 From the keyboard, press Delete.
4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon.
Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. 3 2 4 5 1 7 Jam number Jam location 1 200 Instructions Standard 250-sheet tray and manual feeder (Tray 1) 2 201 Under the fuser 3 202 In the fuser 4 230 In the duplex 5 235 In the duplex 6 1 Open the front door.
200 paper jam 1 Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. 2 Remove the jam. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 Press . 201 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
2 Remove the jammed paper. Note: Make sure all paper fragments are removed. 3 Close the front door. 4 Press . 202 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Grasp the green lever, and then pull the fuser cover toward you. 3 Hold the fuser cover down, and then remove the jammed paper.
The fuser cover closes when released. Note: Make sure all paper fragments are removed. 4 Close the front door. 5 Press .
230 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. 2 Remove the jam. 3 Press . 235 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. 2 Remove the jam. 3 Load the tray with the correct paper size. 4 Insert the tray. 5 Close the front door. 6 Press . 242 paper jam 1 Grasp the handle, and pull the optional 650-sheet duo drawer out. 2 If a paper jam is in the multipurpose feeder, push the lever. 3 Remove the jam.
250 paper jam 1 Push the lever in the multipurpose feeder to access the paper jammed. 2 Remove the jam. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 Press .
Understanding printer menus Menus list Menu Supplies Menu Paper Menu Reports Settings Network/Ports A number of menus are available to make it easy for you to change printer settings: Note: Certain menus are not available on selected printer models.
Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Low Invalid Replace Missing or Defective OK Unsupported Shows the status of the toner cartridges Imaging Kit OK Replace Black Imaging Kit Replace Black and Color Imaging Kit Defective Shows the status of the imaging kit Waste Toner Bottle Near Full Replace Missing OK Shows the status of the waste toner bottle Note: Replace Cartridge indicates the cartridge is nearly empty, and print quality problems ma
Paper Size/Type menu Menu item Description Tray Size A4 A5 JIS B5 Letter Folio Oficio (Mexico) Legal Executive Universal Specifies the paper size loaded in each tray Tray Type Plain Paper Glossy Paper Card Stock Transparency Recycled Letterhead Colored Paper Labels Bond Preprinted Light Paper Heavy Paper Rough/Cotton Custom Type Specifies the type of paper loaded in each tray Notes: • Letter is the US factory default setting. A4 is the international factory default setting.
Menu item Description MP Feeder Size A4 A5 JIS B5 A6 Statement Letter Folio Oficio (Mexico) Legal Executive Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope B5 Envelope C5 Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Plain Paper Glossy Paper Card Stock Transparency Recycled Letterhead Colored Paper Labels Bond Envelope Preprinted Light Paper Heavy Paper Rough/Cotton Custom Type Specifies the type of paper loaded in the multipurpose fee
Menu item Description Manual Paper Size A4 A5 JIS B5 A6 Statement Letter Folio Oficio (Mexico) Legal Executive Universal Specifies the size of the paper being manually loaded Manual Paper Type Plain Paper Glossy Paper Card Stock Transparency Recycled Letterhead Colored Paper Labels Bond Preprinted Light Paper Heavy Paper Rough/Cotton Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope B5 Envelope C5 Envelope Other Env
Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Card Stock Texture Smooth Normal Rough Specifies the relative texture of the card stock loaded in a specific tray Transparency Texture Smooth Normal Rough Specifies the relative texture of the transparencies loaded in a specific tray Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Glossy
Menu item Description Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the colored paper loaded in a specific tray Light Paper Smooth Normal Rough Specifies the relative texture of the light paper loaded in a specific tray Heavy Paper Smooth Normal Rough Specifies the relative texture of the heavy paper loaded in a specific tray Rough/Cotton Paper Rough Specifies the r
Menu items Definition Recycled Weight Light Normal Heavy Identifies the relative weight of the recycled paper loaded in a specific tray Labels Weight Light Normal Heavy Identifies the relative weight of the labels loaded in a specific tray Envelope Weight Light Normal Heavy Identifies the relative weight of the envelopes loaded in a specific tray or feeder Card Stock Weight Light Normal Heavy Identifies the relative weight of the card stock loaded in a specific tray Note: Normal is the factory def
Menu items Definition Custom Light Normal Heavy Identifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if custom paper is supported. Paper Loading menu Note: Certain options are not available on selected printer models.
Menu item Description Rough/Cotton Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Rough/Cotton as the paper type Custom Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Custom as the paper type Note: Off is the factory default setting. Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported.
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Portrait Width 3–14.
Reports Menu Settings Page menu Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information Note: The page prints when this item is selected.
Print Directory menu Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card Notes: • The optional flash memory or printer hard disk must be installed correctly and working properly. • The page prints when this item is selected. Print Defects menu Menu item Description Print Defects Prints a diagnostic list of problems Notes: • The page prints when this item is selected. • The list should be printed on letter- or A4-size paper.
Network menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Menu item Description Network Setup Reports Menu Network Card menu TCIP Menu IPv6 Menu Wireless menu AppleTalk menu SE Menu List all the network setup menus, regardless of the active printer network Note: Certain options are not available on selected printer models. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
Menu item Description ENA Gateway Sets the gateway information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Menu item Description Eco-Mode Off Energy Energy/Paper Paper Allows the printer to conserve energy by turning off the backlight on the display and entering one minute power saver Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media.
Menu item Description Print Recovery Page Protect Off On Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Timeouts Power Saver Disabled 1–240 Specifies the number of minutes of inactivity before some systems begin entering a minimum power state.
Setup menu Menu item Description Printer Language PS Emulation PCL Emulation PPDS Emulation Determines which printer language the print server uses to send data to the printer Print Area Normal Fit to Page Whole Page Sets the print area Download Target RAM Flash Collects permanent resources that have been downloaded on the printer and automatically writes them to the flash drive Resource Save On Off Saves the permanently downloaded resources Note: PS Emulation is the factory default setting.
Menu item Description Copies 1–999 Specifies a default number of copies for each print job Notes: • 1 is the factory default setting. • To specify the number of copies for a specific print job from the software program: click File Print, and then click Properties, Preferences, Options, or Setup and adjust the settings; for Macintosh users, click File > Print, and then adjust the settings from the Print dialog and pop-up menus. Software settings always override printer control panel settings.
Menu item Description N-Up Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple-page images be printed on one side of a sheet of paper Orientation Auto Landscape Portrait Specifies the orientation of a multiple-page sheet Note: The number selected is the number of page images that will print per side. Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait.
Menu item Description Toner Darkness 1–5 Lightens or darkens the printed output Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, a setting of 5 increases toner density and darkness to all print jobs. • If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Menu item Description Color Balance Cyan -5–5 Magenta -5–5 Yellow -5–5 Black -5–5 Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Color Balance Reset Defaults Restores the Color Balance factory default settings Color Samples sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer Manual Color RGB Image Vivid sRGB
Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Color Adjust Initiates an automatic color adjust calibration. Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to produce output that matches SWOP color output. • Euro CMYK is the international factory default setting.
Menu item Description Hex Trace Activate Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer. Coverage Estimator Off On Provides an estimate of the percentage coverage of cyan, magenta, yellow, and black on a page. The estimate is printed on a separator page.
Menu item Description Image Smoothing On Off Enhances the contrast and sharpness of low-resolution images and smooths their color transitions Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher in resolution. PCL Emul menu Menu item Description Font Source Resident Download Flash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting.
Menu item Description PCL Emulation Settings Pitch 0.08–100 Specifies the font pitch for scalable monospaced fonts PCL Emulation Settings Orientation Portrait Landscape Notes: • • • • 10 is the factory default setting. Pitch refers to the number of fixed-space characters per inch (cpi). Pitch can be increased or decreased in 0.01-cpi increments. For nonscalable monospaced fonts, the pitch appears on the display but cannot be changed.
Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to th
Menu item Description Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Scales the image to fit the selected paper size Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Note: Portrait is the factory default setting. PictBridge menu Note: Certain options are not available on selected printer models.
Menu item Description Quality Normal Draft Fine Determines which resolution, toner darkness, and color saver values the device uses when printing photos sent from a PictBridge-enabled device Paper Source MP Feeder Tray Manual Paper Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value.
Understanding printer messages List of status and error messages Busy Wait for the message to clear. Calibrating The printer is adjusting the color. Wait for the message to clear. Close door Close the upper and lower doors. Check Config ID The printer configuration ID is invalid. Contact Customer Support. Check Model Name Set a valid model name. Check Serial Num Set a valid serial number. Low Replace the toner cartridge, and then wait for the message to clear.
Hex Trace This message appears between status messages and warnings. Wait for the message to clear. Imaging Kit Replace the imaging kit, and then press to clear the message and continue printing. Insert Tray Insert the specified tray into the printer. Invalid Engine Code The engine code is invalid. Contact Customer Support. Invalid Network Code The network code is invalid. Contact Customer Support.
Load single sheet feeder with Try one or more of the following: • Load the manual feeder with the correct paper type and size. If no paper is in the feeder, load a sheet, and then press to clear the message and continue printing. • Select the paper type and size to manually override the manual request. • Press , and then press to cancel printing. Load single sheet feeder with Try one or more of the following: • Load the manual feeder with the correct paper type and size.
Programming Flash Fonts and macros are being written to flash. Wait for the message to clear. Ready The printer is ready to print. Reload printed pages in Tray • Press • Press to clear the message and continue processing the second side of the sheet. , and then press to cancel printing. Remote Management Active The printer is offline while it configures settings. Wait for the message to clear.
Unsupported USB hub, please remove Remove the unrecognized USB hub. Unplug and change mode Make sure that the camera is in a valid mode for PictBridge Waiting The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data. Try one or more of the following: • Press to print the contents of the buffer. • Cancel the current print job. Waiting, too many events Wait for the message to clear.
35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings. Install additional memory, or press and continue printing. to disable Resource Save 37 Insufficient memory to collate job The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print job. Try one or more of the following: • Press • Press to clear the message and continue printing. , and then press to cancel printing.
51 Defective flash detected Press to clear the message and continue printing. 52 Not enough free space in flash memory for resources Try one or more of the following: • • • • Press to clear the message and continue printing. Delete fonts, macros, and other data stored in flash memory. Upgrade to a larger capacity flash memory. Press , and then press to cancel printing. 53 Unformatted flash detected Try one or more of the following: • Press to clear the message and continue printing.
Try one or more of the following: • Press to clear the message and continue printing. • Remove extra flash options: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove extra flash options. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet.
201.yy Paper jam 1 Clear the paper path. 2 Remove the jammed paper below the fuser. 3 Press to clear the message and continue printing. 202.yy Paper jam 1 Clear the paper path. 2 Remove the jammed paper from the fuser. 3 Press to clear the message and continue printing. 230.yy Paper jam 1 Clear the paper path. 2 Open the front door, and then remove the jammed paper. 3 Close the front door. 4 Press to clear the message and continue printing.
250.yy Paper jam 1 Clear the paper path. 2 Open the front door, and then remove the jammed paper. 3 Hold the fuser cover down, and then remove the jammed paper from inside the fuser. 4 Close the fuser cover, and then close the front door. 5 Press to clear the message and continue printing. 940.01 Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 941.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of supply levels. Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area.
Part name Part number C540 and C543 series Yellow High Yield Toner Cartridge C540H2YG Black Extra High Yield Return Program Toner Cartridge C544X1KG Not supported Cyan Extra High Yield Return Program Toner Cartridge C544X1CG Not supported Magenta Extra High Yield Return Program Toner Cartridge C544X1MG Not supported Black Extra High Yield Toner Cartridge C544X2KG Not supported Cyan Extra High Yield Toner C544X2CG Cartridge Not supported Magenta Extra High Yield Toner Cartridge C544X2MG
Replacing supplies Replacing the waste toner bottle Replace the waste toner bottle when 82 Replace waste toner appears. The printer will not continue printing until the waste toner bottle is replaced. 1 2 3 4 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle. 2 Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot.
3 Open the top door. 4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it. 6 Place the waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 136. 7 Insert the new waste toner bottle. 8 Replace the right side cover.
9 Close the top door. 10 Close the front door. Replacing a black imaging kit Replace the black imaging kit when Imaging Kit appears. 1 Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
2 Open the top door. 3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. 4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and then remove it. 6 Lift the blue levers on the imaging kit, and then pull it toward you. 7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
8 Remove the yellow, cyan, and magenta developer units. 9 Unpack the replacement black imaging kit. Leave the packaging on the black developer unit. 10 Gently shake the black developer unit side to side. 11 Remove the packaging from the black developer unit. 12 Insert the black developer unit.
13 Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. 14 Place the used black imaging kit in the enclosed package. For more information, see Recycling Lexmark Products. 15 Align and insert the imaging kit. 16 Rotate the blue levers down until the imaging kit drops into place.
17 Replace the waste toner bottle. 18 Replace the right side cover. 19 Replace the toner cartridges.
20 Close the top door. 21 Close the front door. Replacing a black and color imaging kit Replace the black and color imaging kit when Imaging Kit appears. 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
2 Open the top door. 3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. 4 Remove the right side cover.
5 Press the green levers on each side of the waste toner bottle, and remove it. 6 Lift the blue levers on the imaging kit, and then pull it toward you. 7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. 8 Unpack the replacement black and color imaging kit. Leave the packaging on the developer units.
10 Remove the packaging from the yellow, cyan, magenta, and black developer units. 11 Insert the yellow, cyan, magenta, and black developer units. 12 Place the used black and color imaging kit in the enclosed package. For more information, see “Recycling Lexmark products” on page 136. 13 Align and insert the imaging kit.
14 Replace the waste toner bottle. 15 Replace the right side cover. 16 Replace the toner cartridges.
17 Close the top door. 18 Close the front door. Replacing a toner cartridge Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty. Note: Degraded print quality may result from using non-Lexmark toner cartridges.
C Y M C K M Y K 4 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. C Y M C K M Y K 5 Align the new toner cartridge, and then press down until it is all the way into the slot.
Y C Y M C K M K 6 Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Note: When a developer unit is replaced, you must manually calibrate the color. For more information, see “Color misregistration” on page 155. 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
3 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove it.
6 Lift the blue levers on the imaging kit, and then pull it toward you. 7 Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. 8 Remove the used developer unit. 9 Place the used developer in the enclosed package. For more information, see “Recycling Lexmark products” on page 136. 10 Unpack the replacement developer unit.
11 Gently shake the developer unit side to side. 12 Remove the red shipping cover from the developer unit. 13 Insert the developer unit. 14 Align and insert the imaging kit.
15 Replace the waste toner bottle. 16 Replace the right side cover.
17 Replace the toner cartridges. 18 Close the top door. 19 Close the front door. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. 2 Remove paper from the standard exit tray. 3 Dampen a clean, lint-free cloth with water.
4 Wipe only the outside of the printer, making sure to include the standard exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the standard exit tray is dry before beginning a new print job. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list.
Administrative support Restoring the factory default settings Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings, often referred to as the factory default settings. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Settings appears, and then press . 4 Press the arrow buttons until General Settings appears, and then press .
Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: • • • • • • • • • Configuring printer settings Checking the status of the printer supplies Configuring network settings Viewing reports Restoring the factory default settings Viewing the virtual display Setting Web page password protect Setting Panel PIN protect Setting the date and time To access the Embedded Web Server: 1 Type the printer IP address into the address fi
To configure supply notifications using the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Print Settings. 4 Click Supply Notifications. 5 From the drop-down box for each supply, select among the options for notification. Explanations for each option are provided.
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running a supported operating system and using compatible printer software. MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com.
Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu.
Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer.
Multipurpose feeder CHECK THE MULTIPURPOSE FEEDER Make sure the 650-sheet duo drawer (multipurpose feeder) is installed properly. CLEAR ANY JAMS Clear any jams in the multipurpose feeder. CHECK THE POWER CORD CONNECTION Make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The outlet has power. CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines.
CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared The paper path is not clear. Clear jammed paper from the entire paper path, and then press . Page that jammed does not reprint after you clear the jam In the Setup menu, Jam Recovery is set to Off.
3 From the printer control panel, press and hold and the right arrow button while turning the printer on. 4 Release both buttons when Performing Self Test appears. The printer performs its power-on sequence, and then Config Menu appears. 5 Press the arrow buttons until Prt Quality Pgs appears, and then press . The pages are formatted. Printing Quality Test Pages appears, and then the pages print. The message remains on the display until all the pages print.
Clipped images These are possible solutions. Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties.
Incorrect margins CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog.
Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities These are possible solutions. Try one or more of the following: THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package.
Print is too dark These are possible solutions. Try one or more of the following: CALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: 1 From the printer control panel, press . 2 From the Admin menu, press the arrow buttons until Settings appears, and then press 3 Press the arrow buttons until Quality menu appears, and then press .
Print is too light These are possible solutions. Try one or more of the following: CALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: 1 From the printer control panel, press . 2 From the Admin menu, press the arrow buttons until Settings appears, and then press 3 Press the arrow buttons until Quality menu appears, and then press .
CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may be set to On. THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new cartridge. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE IMAGING KIT MAY BE WORN OR DEFECTIVE Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit.
Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid color pages The printer may need to be serviced. For more information, contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE IMAGING KIT MAY BE WORN OR DEFECTIVE Replace the imaging kit.
CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Uneven print density ABCDE ABCDE ABCDE Replace the black and color imaging kit.
CALIBRATE THE COLOR The printer will automatically calibrate the color whenever a new imaging kit is detected. 1 From the printer control panel, press . 2 From the Setting/Quality menu, press the arrow buttons until Color Adj Setting Text appears, and then press . 3 Press the arrow buttons until Quality menu appears, and then press . 4 Press the arrow buttons until Color Adjust appears, and then press . Calibrating appears. Note: If you have not resolved the issue, calibrate the color again.
The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane.
Object type CMYK Image CMYK Text CMYK Graphics Color conversion tables • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK—Applies color correction to approximated EuroScale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented.
8 Enter an Increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 9 Click Print to print the detailed Color Samples set. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number.
Notices Product information Product name: Lexmark C540 Model(s): 210 Product name: Lexmark C543dn 230 Product name: Lexmark C544n, dn, dtn 430 Product name: Lexmark C544dw 43W Machine type: 5025 Edition notice June 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
For information on supplies and downloads, visit www.lexmark.com. If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 © 2008 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.
ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer, Inc. New York Apple Computer, Inc.
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits.
Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc.
India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises. Static sensitivity notice This symbol identifies static-sensitive parts.
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 480 W (C540, C543); 500 W (C544) Copying The product is generating hard-copy output from hard-copy original documents. N/A Scanning The product is scanning hard-copy documents.
Statement of Limited Warranty Lexmark C540 Lexmark C543dn Lexmark C544n, dn, dtn Lexmark C544dw Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http://support.lexmark.com. Remote technical support is provided for this product throughout its warranty period.
Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement (“Software License Agreement”) is a legal agreement between you (either an individual or a single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product.
4 U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. 5 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this Software License Agreement: a Use.
10 TERM. This Software License Agreement is effective unless terminated or rejected. You may reject or terminate this license at any time by destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or as otherwise described herein. Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this Software License Agreement.
MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.om/fwlink/?LinkId=52369. 2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
Index Numerics 200 Paper jam 108 201.yy Paper jam 109 202.yy Paper jam 109 230.yy Paper jam 109 235.yy Paper jam 109 24x.yy Paper jam 109 250.yy Paper jam 110 250-sheet tray (standard) loading 38 30.yy cartridge missing 105 31.
e-mail notice of low supply level 138 notice of paper jam 138 notice of paper needed 138 notice that different paper is needed 138 F FAQ about color printing 156 FCC notices 162, 163 fiber optic network setup 33 finding information customer support 10 publications 10 Finishing menu 89 Flash drive menu 100 flash memory card installing 21 troubleshooting 143 Flushing buffer 101 font sample list printing 60 Formatting Flash 101 G General Settings menu 86 guidelines card stock 58 envelopes 57 labels, paper 57
network setup page 26 Network Setup Page menu 81 noise emission levels 166 notices 161, 162, 163, 164, 166, 167, 168 O options 650-sheet duo drawer 23 flash memory card 21 internal 15 memory card 19 memory cards 15 ordering imaging kits 113 toner cartridges 112 waste toner bottle 113 Output Bin Full 103 P paper capacities 52 characteristics 46 letterhead 47 preprinted forms 47 recycled 52 selecting 47 selecting weight 76 setting size 37 setting type 37 storing 48 unacceptable 47 Universal Paper Size 80 Un
53 Unformatted flash detected 107 54 Standard software error 107 54 Standard network software error 107 56 Standard USB port disabled 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 82 Replace waste toner bottle 114 82 Replace waste toner box 108 82.yy Waste toner box missing 108 82.yy Waste toner box nearly full 108 88 Replace Cartridge 128 88.yy Cartridge is low 108 88.yy Replace Cartridge 108 940.01 110 940.02 110 941.
storing 111 Supplies menu 71 supplies, ordering imaging kits 113 toner cartridges 112 waste toner bottle 113 supply notifications configuring 138 system board accessing 16 T toner cartridges ordering 112 replacing 128 transparencies loading 41 tips on using 56 Tray Empty 104 Tray Low 104 Tray Missing 104 tray linking 36 tray unlinking 36 trays linking 36 unlinking 36 troubleshooting checking an unresponsive printer 140 contacting Customer Support 159 FAQ about color printing 156 solving basic p
