C746x and C748x User's Guide Important: Click here before using this guide. November 2012 Machine type(s): 5026 Model(s): 310, 330, 510, 530 www.lexmark.
Contents 2 Contents Safety information.....................................................................................11 Overview...................................................................................................13 Using this guide.......................................................................................................................................13 Finding information about the printer...................................................................................
Contents 3 Loading the standard or an optional 550‑sheet tray ........................................................................................50 Loading the optional 550‑sheet special media tray..........................................................................................54 Loading the 2,000‑sheet high‑capacity feeder .................................................................................................59 Loading the multipurpose feeder ......................................
Contents 4 Printing a document .......................................................................................................................................108 Printing from a flash drive ..............................................................................................................................111 Printing confidential and other held jobs .......................................................................................................112 Printing information pages ......
Contents 5 Paper Loading menu .......................................................................................................................................143 Custom Types menu .......................................................................................................................................145 Custom Names menu .....................................................................................................................................145 Universal Setup menu.........
Contents 6 Using recycled paper ......................................................................................................................................188 Conserving supplies ........................................................................................................................................188 Recycling................................................................................................................................................
Contents 7 Change [paper source] to [custom type name] ..............................................................................................215 Change [paper source] to [custom type name] load [orientation]................................................................. 216 Change [paper source] to [custom string] ......................................................................................................216 Change [paper source] to [custom string] load [orientation] ..................
Contents 8 54 Network [x] software error........................................................................................................................224 54 Serial option [x] error.................................................................................................................................224 54 Standard network software error ..............................................................................................................224 55 Unsupported option in slot [x].....
Contents 9 Printer display is blank....................................................................................................................................234 Tray linking does not work..............................................................................................................................235 Unexpected page breaks ................................................................................................................................
Contents 10 Embedded Web Server does not open.................................................................................................256 Check the network connection.......................................................................................................................256 Check the address entered in the Web browser ............................................................................................256 Temporarily disable Web proxy servers ..................................
Safety information 11 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 12 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the interior or exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables to the printer before proceeding.
Overview 13 Overview Using this guide This User’s Guide provides general and specific information on using the printer models that are listed on the cover page. The following chapters contain information applicable to all printer models: • • • • • • • Additional printer setup Paper and specialty media guidelines Understanding printer menus Saving money and the environment Maintaining the printer Clearing jams Troubleshooting To find instructions for your printer: • Use the table of contents.
Overview 14 What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context‑sensitive information. Notes: • Help is automatically installed with the printer software. • The printer software is located in the printer program folder or on the desktop, depending on your operating system.
Additional printer setup 15 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 16 Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver. 1 Remove the system board cover.
Additional printer setup 17 c Pull the cover to remove it. 2 Locate the appropriate connector on the system board. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 18 a Align the keyholes with the screws. b Slide the cover down, and then turn each screw clockwise to tighten. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 19 An optional memory card can be purchased separately and attached to the system board. 1 Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver. 2 Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage. 3 Open the memory card connector latches.
Additional printer setup 20 5 Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector. 2 1 2 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Additional printer setup 21 4 Push the card firmly into place. Warning—Potential Damage: Be careful not to damage the connectors. Note: The entire length of the connector on the card must touch and be flush against the system board. 5 Reattach the system board cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Additional printer setup 22 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 23 3 Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned. Note: If an optional printer hard disk is currently installed, then remove it first. For more information, see “Removing a printer hard disk” on page 30. 4 Remove the screws, and then remove the metal cover from the ISP opening.
Additional printer setup 24 5 Attach the ISP solution to the system board. a Align the posts of the plastic tee to the holes on the system board. b Hold the edges of the ISP and guide it to the opening on the system board cage, and then gently allow it to rest on the plastic tee. c Use the provided screw to attach the plastic bracket to the ISP solution.
Additional printer setup 6 Connect the ISP solution interface cable into the color‑coded receptacle on the system board. 7 Firmly connect the ISP solution to the system board cage using the two screws. 8 Reattach the system board cover. Note: If you have removed an optional printer hard disk while installing the Internal Solutions Port, then reinstall the printer hard disk first before reattaching the system board cover. For more information, see “Installing a printer hard disk” on page 26.
Additional printer setup 26 Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 27 c Install the printer hard disk onto the ISP: 1 Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the ISP. 2 Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk. Doing so may cause damage to the hard disk. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Additional printer setup 28 To install a printer hard disk directly on the system board: a Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk. Doing so may cause damage to the hard disk. b Use the two provided screws to attach the printer hard disk mounting bracket.
Additional printer setup 4 Reattach the system board cover.
Additional printer setup 30 Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver.
Additional printer setup 31 4 Remove the printer hard disk by pulling it upward to unseat the standoffs. 5 Set the printer hard disk aside. 6 Reattach the system board cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more trained personnel to lift it safely. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Additional printer setup 32 Installing optional drawers CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 3 33 Optional 2,000‑sheet high‑capacity feeder 5 Turn the printer back on. Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the computer using a USB or Ethernet cable.
Additional printer setup 34 Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. • Close all open software programs before installing the printer software. 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.
Additional printer setup 35 In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Depending on your device, do either of the following: • Press and hold the printer you want to update. • Right‑click the printer you want to update.
Additional printer setup 36 • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network.
Additional printer setup 37 – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person. Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly.
Additional printer setup 38 In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive. 4 Click Install, and then follow the instructions on the computer screen. 5 Select Wireless connection when asked to choose a connection type. 6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Additional printer setup 39 2 1 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.
Additional printer setup 40 Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). 3 Select the type of security you want to use to protect the wireless network. 4 Enter the security information necessary for the printer to connect to the wireless network. 5 Click Submit. 6 Open the AirPort application on the computer: In Mac OS X version 10.
Additional printer setup 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double‑click Printer Setup Utility or Print Center. 3 From the Printer List, choose Add, and then click IP Printer. 4 Type the IP address of the printer in the address field, and then click Add.
Additional printer setup 42 If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive.
Additional printer setup In Mac OS X version 10.5 or later a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b c d e Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the printer IP address in the address field, and then click Add. In Mac OS X version 10.
Additional printer setup 44 Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Additional printer setup 45 6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close. For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Add the printer.
Using C746x 46 Using C746x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet.
Using C746x 47 3 Left side 150 mm (5.9 in.) 4 Rear 100 mm (3.9 in.) 5 Top 150 mm (5.9 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
Using C746x 48 Using the four-arrow-button printer control panel 1 3 2 2 ABC 1 4 3 DEF 4 GHI 5 JKL 6 MNO 7 8 STU 9 WXYZ PQR 5 0 10 1 Use the To Display View the printer status. 9 8 7 6 Allow printer setup and operation. 2 Select button Submit changes made in the printer settings. 3 Arrow buttons Scroll up and down, or left and right. 4 Keypad Enter numbers, letters, or symbols. 5 Sleep button Enable Sleep mode.
Using C746x 49 Use the To 8 Home button Go to the home screen. 9 Indicator light Check the status of the printer. • • • • 10 USB port Off—The printer is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—The printer requires operator intervention. Connect a flash drive to the printer. Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print.
Using C746x 50 Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray” on page 54. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Using C746x 51 3 Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length. • The length guide has a locking device. To unlock, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length is selected.
Using C746x 52 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the recommended printable side faceup. Notes: • When loading preprinted letterhead for one‑sided printing, place the header faceup toward the front of the tray. • When loading preprinted letterhead for two‑sided printing, place the header facedown toward the rear of the tray.
Using C746x 53 7 From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Paper jams may occur if the paper size and type settings selected do not match the paper loaded.
Using C746x 54 Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2), unlike any other trays, supports narrow paper sizes such as envelopes and A6. 2 1 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.
Using C746x 55 2 Squeeze and slide the primary length guide toward you until it stops. Notes: • The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected. • You can only slide the secondary length guide when the primary length guide reaches the edge of the width guide.
Using C746x 56 3 Squeeze and slide the width guide to the correct position for the paper size you are loading. 1 2 Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
Using C746x 57 4 Squeeze and slide the secondary length guide to the correct position for the paper size you are loading. 1 2 5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack with the recommended printable side faceup. Notes: • Load envelopes with the stamp side entering the printer first. • Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide.
Using C746x 58 Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage. 7 Insert the tray. 8 From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Return the secondary length guide back to its original position when loading long papers such as legal, letter, and A4. Squeeze and slide the guide until it clicks into place.
Using C746x Loading the 2,000‑sheet high‑capacity feeder CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size you are loading. 3 Push the length guide button to the right to unlock the length guide.
Using C746x 60 4 Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide. 5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Printable side faceup for one‑sided printing • Printable side facedown for two‑sided printing Preprinted paper orientation for one‑sided and two‑sided printing.
Using C746x • Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray. Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage. 7 Insert the tray.
Using C746x 62 Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m2 (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
Using C746x 2 Gently pull the extension out until it is fully extended. 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them.
Using C746x 64 4 Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • • • • Make sure paper or specialty media does not exceed the maximum paper fill indicator. Load only one size and type of paper or specialty media at a time. Paper or specialty media should lie flat and fit loosely in the multipurpose feeder. If the paper or specialty media is pushed too far into the multipurpose feeder, then press the paper release lever to remove it.
Using C746x 65 3 Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit. Warning—Potential Damage: The paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Linking trays 1 Open a Web browser, and then type the printer IP address in the address field.
Using C746x 66 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Name. 3 Type a name for the paper type, and then click Submit. 4 Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names.
Using C746x 67 b Customize the settings in the Page Setup dialog if necessary: 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the Print dialog and pop‑up menus adjust the settings if necessary. Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder. 3 Click Print.
Using C746x 68 3 From the Printer Usage list, select Max Speed or Max Yield. 4 Click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > Settings > Print Settings > Setup Menu 2 From the Printer Usage list, select Max Speed or Max Yield. 3 Press . Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile.
Using C746x 69 • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
Using C746x 70 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Settings > > Security > > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Using C746x 71 6 From the printer control panel, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specify the number of copies > Print For Macintosh users 1 With a document open, choose File > Print.
Using C746x 72 Canceling a print job Canceling a print job from the printer control panel From the printer control panel, navigate to: > Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.
Using C746x 73 Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Check the virtual display that appears at the top left corner of the screen.
Using C746x 74 Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Using C746x 75 Use To On Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • If your printer has faxing capability, then fax sounds are reduced or disabled, including those made by the fax speaker and ringer. The fax is placed in standby mode. • The alarm control and cartridge alarm sounds are turned off.
Using C746x 76 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.
Using C746x 77 Securing the printer Locking the system board To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of memory that can store printer and network settings, and user data.
Using C746x 78 In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Using C746x 79 3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following: • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.
Using C746x 80 3 Navigate to: Disk Encryption > Enable Note: Enabling disk encryption will erase the contents of the printer hard disk. 4 Select Yes to proceed with disk wiping. Notes: • Do not turn off the printer during the encryption process. Doing so may result in loss of data. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. • A status bar will indicate the progress of the disk wiping task.
Using C748x 81 Using C748x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet.
Using C748x 82 3 Left side 150 mm (5.9 in.) 4 Rear 100 mm (3.9 in.) 5 Top 150 mm (5.9 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture.
Using C748x 83 Using the touch‑screen printer control panel 1 2 3 4 3 DEF 1 2 ABC 4 GHI 5 JKL 6 MNO 7 PQR 8 STU 9 WXYZ 0 7 Use the To 1 Display View the printer status. Allow printer setup and operation. 2 Home button Return to the home screen. 3 Keypad Enter numbers, letters, or symbols. 4 Sleep button Enable Sleep mode.
Using C748x 6 84 Use the To Indicator light Check the status of the printer. • • • • 7 USB port Off—The printer is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—The printer requires operator intervention. Connect a flash drive to the printer. Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen.
Using C748x Touch 7 85 To Status/Supplies • Display a warning or error message whenever the printer requires intervention to continue processing. • Access the messages screen for more information on the message, and how to clear it. 8 Tips View a context‑sensitive help information. This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs.
Using C748x 86 Sample touch screen 2 1 10 9 8 7 3 6 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected. 3 Left arrow Scroll to the left. 4 Right arrow Scroll to the right. 5 Right scroll increase Scroll to another value in increasing order. 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down.
Using C748x 87 Touch To 8 Accept Save a setting. 9 Cancel 10 Back • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. Navigate back to the previous screen. Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in select printer models.
Using C748x 88 Showing or hiding icons on the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > General Settings > Home screen customization. A list of basic printer functions appears. 3 Select the check boxes to specify which icons appear on the printer home screen.
Using C748x 89 Setting up Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access.
Using C748x 90 Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
Using C748x 91 5 Click Configure > Import. 6 Browse to the saved configuration file that was exported from a previously configured printer, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply. Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 202 and “Storing paper” on page 129.
Using C748x 92 Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray” on page 96. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Using C748x 93 3 Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length. • The length guide has a locking device. To unlock, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length is selected.
Using C748x 94 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack toward the back of the tray with the recommended printable side faceup. Notes: • When loading preprinted letterhead for one‑sided printing, place the letterhead faceup toward the front of the tray. • When loading preprinted letterhead for two‑sided printing, place the letterhead facedown toward the rear of the tray.
Using C748x 95 7 From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
Using C748x 96 Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2) supports narrow paper sizes such as envelopes and A6. 2 1 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.
Using C748x 97 2 Squeeze and slide the primary length guide toward you until it stops. Notes: • The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected. • You can only slide the secondary length guide when the primary length guide reaches the edge of the width guide.
Using C748x 98 3 Squeeze and slide the width guide to the correct position for the paper size you are loading. 1 2 Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
Using C748x 99 4 Squeeze and slide the secondary length guide to the correct position for the paper size you are loading. 1 2 5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack with the recommended printable side faceup. Notes: • Load envelopes with the stamp side entering the printer first. • Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide.
Using C748x 100 Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage. 7 Insert the tray. 8 From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Return the secondary length guide to its original position when loading long papers such as legal, letter, and A4. Squeeze and slide the guide until it clicks into place.
Using C748x Loading the 2,000‑sheet high‑capacity feeder CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper tray separately. Keep all other trays closed until needed. 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size you are loading. 3 Unlock the length guide.
Using C748x 102 4 Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide. 5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Using C748x • Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray. Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage. 7 Insert the tray.
Using C748x 104 Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m2 (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
Using C748x 105 2 Gently pull the extension out until it is fully extended. 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them.
Using C748x 106 4 Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • • • • Make sure paper or specialty media does not exceed the maximum paper fill indicator. Load only one size and type of paper or specialty media at a time. Paper or specialty media should lie flat and fit loosely in the multipurpose feeder. If the paper or specialty media is pushed too far into the multipurpose feeder, then press the paper release lever to remove it.
Using C748x 107 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit. Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type.
Using C748x 108 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names. 3 Type a name for the paper type, and then click Submit. 4 Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names.
Using C748x For Windows users a b c d With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary. Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the paper loaded. 3 Click OK. b Customize the settings in the Print dialog: 1 With a document open, choose File > Print.
Using C748x 110 Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting. • Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver. • Max Yield—This lets you switch from black to color based on the color content found on each page.
Using C748x 111 Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash drive icon appears on the home screen and in the held jobs icon when a flash drive is installed.
Using C748x 112 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to specify the number of copies for printing, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs. Supported flash drives and file types Flash drive • Lexar JumpDrive 2.
Using C748x 113 > Settings > Security > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Using C748x 114 For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing. 3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job.
Using C748x 115 In Windows 8 From the Search charm, type Run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Using C748x 116 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 Check the first section of the network setup page, and confirm that the status is Connected.
Using C748x 117 Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay before the first page is printed. • The printer enters Sleep mode after one minute of inactivity. Energy/Paper Use all the settings associated with Energy and Paper modes.
Using C748x 118 Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1–180 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Using C748x 119 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button. 3 Touch Hibernate > . Adjusting the brightness of the display To save energy, or if you are have trouble reading your display, adjust the brightness of the display. Available settings range from 20–100. The factory default setting is 100.
Using C748x 120 > Settings > General Settings > Factory Defaults > Restore Now > Securing the printer Locking the system board To limit access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Using C748x 121 • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Using C748x 122 Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by scan, print, copy, and fax jobs, by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Using C748x 123 Notes: • Enabling disk encryption will erase the content of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 4 Click Submit. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Paper and specialty media guidelines 124 Paper and specialty media guidelines Notes: • • • • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. Flex, fan, and straighten specialty media before loading it. The printer may print at a reduced speed to prevent damage to the fuser. For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com.
Paper and specialty media guidelines 125 Tips on using transparencies • • • • Print a test page on the transparencies being considered for use before buying large quantities. Feed transparencies from the multipurpose feeder only. From the Paper menu, set the MP Feeder Type to Transparency. Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Paper and specialty media guidelines 126 When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. Note: Labels can be printed at a higher fusing temperature up to 225°C (437°F) if Label Weight is set to Heavy.
Paper and specialty media guidelines 127 Weight The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m2 (43 lb bond) grain long paper. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier paper.
Paper and specialty media guidelines 128 • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
Paper and specialty media guidelines 129 • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier. • Suitable sheet-to-sheet coefficient of friction (0.4–0.
Paper and specialty media guidelines Paper size and dimension Standard 550‑sheet tray A5 Optional 550‑sheet tray 2 130 Optional 550‑sheet specialty media drawer 1 Optional 2,000‑sheet high‑capacity feeder Multipurpose feeder Manual paper Manual envelope 2 X 2 2 X 2 X 2 2 X X 2 2 X Duplex 148 x 210 mm (5.83 x 8.27 in.) A6 X X X 105 x 148 mm (4.13 x 5.83 in.
Paper and specialty media guidelines 131 Paper size and dimension Standard 550‑sheet tray Optional 550‑sheet tray Optional 550‑sheet specialty media drawer Optional 2,000‑sheet high‑capacity feeder Multipurpose feeder Manual paper Manual envelope Duplex 7 3/4 Envelope (Monarch) X X 2 X 2 X 2 X X X 2 X 2 X 2 X X X 1 X 2 X 2 X X X 1 X 2 X 2 X X X 1 X 2 X 2 X X X 2 X 2 X 2 X X X 2 X 2 X 2 X 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.
Paper and specialty media guidelines Paper type Standard or optional 550‑sheet tray Optional 550‑sheet specialty media drawer 132 Optional 2,000‑sheet high‑capacity feeder Multipurpose feeder Manual Paper Duplex X Paper • • • • • • • • • • Manual Envelope Plain Bond Colored Letterhead Preprinted Light Glossy Heavy Heavy Glossy Recycled Card stock X X X Transparencies X X X Labels X X X • Paper • Vinyl Envelopes X X X X Custom Type [x] Rough/Cotton X
Understanding printer menus 133 Understanding printer menus Menus list Supplies Menu Paper Menu Reports Settings Replace Supply Cyan Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics General Settings Flash Drive Menu Magenta Cartridge Configure MP Network Setup Page Print Settings Yellow Cartridge Substitute Size Network [x] Setup Page Black Cartridge Paper Texture Profiles List Cyan Photoconductor Paper Weight Print Fonts Magenta Photoconductor Paper Load
Understanding printer menus 134 Supplies menu Use To Replace Supply Reset the supply counter for the replacement photoconductor or for all photoconductors. All1 All Photoconductors2 Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor • Select Yes to reset the supply counter. • Select No to exit. Note: Reset the supply counter manually after replacing a photoconductor.
Understanding printer menus 135 Use To Black Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Show the status of the black toner cartridge. Cyan Photoconductor Early Warning Low Replace Missing OK Show the status of the cyan photoconductor. Magenta Photoconductor Early Warning Low Replace Missing OK Show the status of the magenta photoconductor. Yellow Photoconductor Early Warning Low Replace Missing OK Show the status of the yellow photoconductor.
Understanding printer menus 136 Use To Fuser Early Warning Low Replace Missing OK Show the status of the fuser. Transfer Module Early Warning Low Replace Missing OK Show the status of the transfer module. 1 This menu appears only in non‑touch‑screen printer models. 2 This menu appears only in touch‑screen printer models. Paper menu Default Source menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs.
Understanding printer menus 137 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray.
Understanding printer menus 138 Use To MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in the multipurpose feeder Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (México) Folio Statement Universal Specify the size of the paper being manually loaded.
Understanding printer menus 139 Use To Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Roug/Cotton Specify the type of paper being manually loaded. Note: Plain paper is the factory default setting. Custom Type [x] Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the size of the envelope being manually loaded.
Understanding printer menus 140 Substitute Size menu Use To Substitute Size Off Statement/A5 Letter/A4 All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions are allowed. • Off indicates that no size substitutions are allowed. • Setting a size substitution lets the print job continue without Change Paper appearing.
Understanding printer menus 141 Use To Vinyl Labels Texture Smooth Normal Rough Specify the relative texture of the vinyl labels loaded. Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded. Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded. Rough Envelope Texture Rough Specify the relative texture of the envelopes loaded. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded.
Understanding printer menus 142 Paper Weight menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded. Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded.
Understanding printer menus 143 Use To Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded. Preprinted Weight Light Normal Heavy Specify the relative weight of the preprinted paper loaded. Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded. Light Weight Light Specify the relative weight of the paper loaded.
Understanding printer menus 144 Use To Recycled Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Glossy Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Glossy as the paper type. Heavy Glossy Loading Off Duplex Determine and set two‑sided printing for all print jobs that specify Heavy Glossy as the paper type.
Understanding printer menus 145 Use To Custom [x] Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom paper type is supported. Notes: • Off is the factory default setting for all Paper Loading menus.
Understanding printer menus 146 Universal Setup menu Use To Units of Measure Inches Millimeters Specify the unit of measure. Portrait Width 3–48 inches 76–1219 mm Set the width for a portrait page orientation. Note: Inches is the US factory default setting. Millimeters is the international factory default setting. Notes: • 8.5 inches is the US factory default setting. 216 mm is the international factory default setting.
Understanding printer menus 147 Use To Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Notes: • This menu item is available when more than one network option is installed. • This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. Note: This menu item appears only when LDSS is enabled.
Understanding printer menus 148 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 149 Use To Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Display and set the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding printer menus 150 Use To Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–255 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10. Banner Page Off On Allow the printer to print a banner page. Note: Off is the factory default setting.
Understanding printer menus 151 Use To Enable FTP/TFTP Yes No Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, you can monitor and manage the printer remotely using a Web browser. WINS Server Address View or change the current WINS server address.
Understanding printer menus 152 Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup >Wireless • Network/Ports > Network [x] > Network [x] Setup > Wireless Use To Wi‑Fi Protected Setup (WPS) Start Push Button Method Start PIN Method Establish a wireless network and enable network security.
Understanding printer menus 153 Use To Activate Yes No Enable or disable AppleTalk support. View Name Show the assigned AppleTalk name. Note: Yes is the factory default setting. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network.
Understanding printer menus 154 Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-K increments.
Understanding printer menus 155 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 156 Use To Advanced Status On Off Enable bidirectional communication through the parallel port. Protocol Standard Fastbytes Specify the parallel port protocol. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Notes: • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems.
Understanding printer menus 157 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 158 Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Understanding printer menus 159 Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Honor DSR On Off Determine whether the printer uses the DSR Signal. Note: None is the factory default setting. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Understanding printer menus 160 Use To Device‑Initiated E‑mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. Notes: User‑Initiated E‑mail* None Use Device SMTP Credentials Use Session User ID & Password Use Session E‑mail address & Password Prompt User • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Understanding printer menus 161 Confidential Print menu Use To Max Invalid PIN Off 2–10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted.
Understanding printer menus 162 Use To Wiping Mode Auto Manual Off Specify the mode for disk wiping. Manual Wiping Start now Do not start now Overwrite the disk space that has been used to hold data from a processed print job. This type of wiping does not erase any information related to an unprocessed print job. Note: Auto is the factory default setting. The printer determines when to initiate a disk wipe. Notes: • “Do not start now“ is the factory default setting.
Understanding printer menus 163 Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify whether and how audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. Yes is the factory default setting. • Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.
Understanding printer menus 164 Settings menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the display. Eco‑Mode Off Energy Energy/Paper Paper Minimize the use of energy, paper, or specialty media.
Understanding printer menus 165 Use To Quiet Mode Off On Reduce the amount of noise produced by the printer. Notes: • For touch‑screen printer models, touch Quiet Mode, and then select from the options. • Off is the factory default setting. This setting supports the performance specifications of your printer and allows for optimal printing of color‑rich documents. • On configures the printer to produce as little noise as possible. Run Initial setup Yes No Run the setup wizard.
Understanding printer menus 166 Use To Paper Sizes US Metric Specify the default paper measurement. Notes: • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this also changes the default setting for each input source in the Paper Size/Type menu.
Understanding printer menus 167 Use To Displayed Information2 Waste Toner Bottle Paper Jam Load Paper Service Errors Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Select from the following options: Display No Yes Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. • Default is the factory default setting for Message to Display.
Understanding printer menus 168 Use To Audio Feedback2 Button Feedback On Off Set the audio volume for the buttons. Volume 1–10 Show Bookmarks2 Yes No Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Determine whether the Bookmarks icon is displayed. Notes: • Yes is the factory default setting. • The Bookmarks icon appears in the Held Jobs area.
Understanding printer menus 169 Use To Timeouts Sleep Mode Disabled 1–180 Specify the number of minutes of inactivity before some systems begin entering a minimum power state. Notes: • 30 minutes is the factory default setting. • A lower setting conserves more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting. • Select a high setting if the printer is in constant use.
Understanding printer menus 170 Use To Print Recovery Auto Continue Disabled 5–255 Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period. Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages. Note: Disabled is the factory default setting. Notes: • Auto is the factory default setting.
Understanding printer menus 171 Use To Factory Defaults Do Not Restore Restore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Understanding printer menus 172 Use To Duplex Binding Long Edge Short Edge Define binding for duplexed pages in relation to paper orientation. Notes: • Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Understanding printer menus 173 Use To Separator Sheet Source Tray [x] Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu setting. Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job. Note: Do Not Print is the factory default setting.
Understanding printer menus 174 Use To Printer Usage Max Yield Max Speed Set the printer for a faster print speed or a higher toner yield. Black Only Mode On Off Set the printer to print text and graphics using only the black toner cartridge. Download Target RAM Flash Disk Set the storage location for downloads. Note: Max Yield is the factory default setting. Note: Off is the factory default setting. Notes: • RAM is the factory default setting. Downloads stored in RAM are temporary.
Understanding printer menus 175 Finishing menu Use To Sides (Duplex) 1 sided 2 sided Specify whether two‑sided (duplex) printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on both sides, the media must be loaded in the trays in a different orientation.
Understanding printer menus 176 Use To Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Specify that multiple‑page images be printed on one side of a paper. Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple‑page images. Paper Saver Orientation Auto Landscape Portrait Specify the orientation of a multiple‑page document. Paper Saver Border None Solid Notes: • Off is the factory default setting.
Understanding printer menus 177 Use To Toner Darkness 1–5 Lighten or darken the printed output. Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness to all print jobs. • If Print Mode is set to Color, then a setting of 5 is the same as a setting of 4.
Understanding printer menus 178 Use To Color Balance Cyan ‑5 to 5 Magenta ‑5 to 5 Yellow ‑5 to 5 Black ‑5 to 5 Reset Defaults Adjust color in printed output by increasing or decreasing the amount of toner used for each color. Color Samples sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer.
Understanding printer menus 179 Use To Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customize the CMYK color conversions. Spot Color Replacement Provide the capability to assign specific CMYK values to named spot colors. Color Adjust Initiate a recalibration of color conversion tables and to allow the printer to make adjustments for color variations in output.
Understanding printer menus 180 Use To Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Determine and set how the printer responds when the frequency threshold expires. Disk Near Full Level Off 1–99 Specify the maximum size of the log file before the printer executes the Disk Near Full Action.
Understanding printer menus 181 Utilities menu Use To Remove Held Jobs Confidential Held Not Restored All Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory. Format Flash Yes No Format the flash memory.
Understanding printer menus 182 XPS menu Use To Print Error Pages Off On Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Use To Scale to Fit Yes No Scale page content to fit the selected paper size. Annotations Do Not Print Print Print annotations in a PDF. Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 183 PCL Emul menu Use To Font Source Resident Disk Download Flash All Specify the set of fonts used in the Font Name menu. Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded in the RAM. • Flash and Disk settings show all fonts resident in that option. Make sure the flash option is properly formatted and is not read/write‑, or password‑protected. • Download shows all the fonts downloaded in the RAM.
Understanding printer menus 184 Use To PCL Emulation Settings Lines per Page 1–255 Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page.
Understanding printer menus 185 Use To Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Display the factory default setting assigned to each tray, drawer, or feeder. Tray Renumber Restore Defaults Yes No Return all tray, drawer, and feeder assignments to the factory default settings.
Understanding printer menus 186 Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Set the page orientation for HTML documents. Margin Size 8–255 mm Set the page margin for HTML documents.
Understanding printer menus 187 Use To Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.
Saving money and the environment 188 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 189 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle.
Maintaining the printer 190 Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or may prevent the printer from performing optimally. Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area.
Maintaining the printer 191 Recommended part numbers Part name Part number Photoconductor C734X20G Photoconductor, Multi‑Pack C734X24G Notes: • All four photoconductors should be replaced at the same time. • Reset the maintenance counter back to zero after installing the four new photoconductors. Ordering a fuser or a transfer module A message on the printer display appears when the fuser or transfer module needs to be replaced.
Maintaining the printer 192 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Replacing parts and supplies Replacing a toner cartridge 1 Open the front door.
Maintaining the printer 193 3 Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to redistribute the toner. 4 Remove the red packing strip from the new cartridge. 5 Insert the new cartridge into the printer. Note: Make sure the cartridge is fully pushed in. 6 Close the front door. Note: When print becomes faded, immediately order a new cartridge. A message on the printer display specifies what color cartridge is low in toner.
Maintaining the printer 194 Replacing the waste toner bottle 1 Locate the waste toner bottle release button on the left side of the printer. 2 Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. 1 2 3 Unpack the replacement waste toner bottle. 1 2 4 Peel the seal from the side of the full waste toner bottle, and then place it over the hole to seal off the waste toner bottle. 1 5 Place the sealed waste toner bottle in the recycling bag.
Maintaining the printer 195 6 Place the bag into the shipping box used for the replacement part. 2 1 7 Peel the recycling label off and place it on the shipping box. 1 2 8 Insert the new waste toner bottle into the printer. 1 2 Replacing a photoconductor Notes: • Replace all four photoconductors at the same time for optimum print quality. • Print quality is affected when the photoconductor is replaced without resetting the supply counter. 1 Open the front door.
Maintaining the printer 196 Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. 2 1 3 Unpack the replacement photoconductor. 1 2 3 Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Touching it could damage the photoconductor.
Maintaining the printer 197 4 Align and insert the left end of the photoconductor, and then press the right end into place. 1 2 5 Remove the red packing strip from the top of the photoconductor. 6 Close the front door.
Maintaining the printer 198 Resetting the maintenance counter Reset the maintenance counter after installing a new photoconductor.
Maintaining the printer 199 Cleaning the the printer parts Cleaning the interior of the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the wall outlet.
Maintaining the printer 200 2 Remove all four toner cartridges. Do not remove the photoconductor units for this procedure. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. 3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. Doing so may cause damage. 5 Reinstall the four toner cartridges.
Maintaining the printer 201 6 Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Clearing jams 202 Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. Avoiding jams Load paper properly • Make sure paper lies flat in the tray.
Clearing jams 203 • Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed papers from all possible locations.
Clearing jams 204 200–201 paper jams Paper jam in the toner cartridge area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Clearing jams 205 Paper jam under the photoconductor units 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 If lodged under the photoconductor units, then firmly grasp the jammed paper on each side, and then gently pull it out .
Clearing jams 206 Paper jam in the fuser area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Open the printer top access cover.
Clearing jams 207 2 Using the handholds on each side, lift and pull the fuser out of the printer. d Place the fuser on a flat surface with the blue thumb screws facing you. e Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. 1 2 f Press the green arrow tab to the left, and then lift the top paper guide. 1 2 g Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 208 h Close the top paper guide. Make sure both sides of the paper guide are firmly seated. i Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. 1 2 j Reinstall the fuser unit: 1 Align the fuser unit using the handholds on each side, and then insert it back into the printer. 2 Turn the screws clockwise to fasten the fuser securely.
Clearing jams 209 4 Close the printer top access cover, and then close the front door. 5 Depending on your printer model, touch Continue, jam cleared or press . 202–203 paper jams If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser area 1 Open the front door.
Clearing jams 210 c If the jammed paper is not visible, then remove the fuser unit: Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser. 1 Turn the screws on the fuser counterclockwise to loosen them. 2 Using the handholds on each side, lift and pull the fuser out of the printer. d Place the fuser on a flat surface with the blue thumb screws facing you.
Clearing jams 211 e Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. 1 2 f Press the green arrow tab to the left, and then lift the top paper guide. 1 2 g Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. h Close the top paper guide. Make sure both sides of the paper guide are firmly seated.
Clearing jams 212 i Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. 1 2 j Reinstall the fuser unit: 1 Align the fuser unit using the handholds on each side, and then insert it back into the printer. 2 Turn the screws clockwise to fasten the fuser securely. 4 Close the printer top access cover, and then close the front door. 5 Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams 213 24x paper jam Paper jam in Tray 1 1 Open Tray 1. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams 214 Paper jam in one of the optional trays 1 Open the specified tray. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the tray. 4 Depending on your printer model, touch Continue, jam cleared or press . 250 paper jam 1 Press the paper release lever, and then remove any jammed pages from the multipurpose feeder. 1 2 Note: Make sure all paper fragments are removed.
Troubleshooting 215 Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 216 Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job.
Troubleshooting 217 Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job.
Troubleshooting 218 Error reading USB drive. Remove USB. An unsupported flash drive is inserted. Remove the flash drive, and then install a supported one. Insert Tray [x] Insert the specified tray into the printer. Install Tray [x] Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.
Troubleshooting 219 Load [paper source] with [paper size] Try one or more of the following: • Load the specified tray or feeder with the correct paper size. • To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel. For non‑touch‑screen printer models, press to confirm. If the printer finds a tray that has the correct paper size, then it feeds from that tray.
Troubleshooting 220 Load manual feeder with [paper size] Try one or more of the following: • Load the feeder with the correct paper size. • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.
Troubleshooting 221 Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non‑touch‑screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non‑touch‑screen printer models, press to confirm. Some held jobs were not restored Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 222 34 Incorrect paper size, open [paper source] Try one or more of the following: • Load the correct paper size in the tray. • Select Continue to clear the message and print the job using a different paper tray. For non‑touch‑screen printer models, press to confirm. • Check tray length and width guides and make sure paper is properly loaded in the tray. • For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
Troubleshooting 223 37 Insufficient memory to collate job Try one or more of the following: • Select Continue to print the portion of the job already stored and begin collating the rest of the print job. For non‑touch‑screen printer models, press to confirm. • Cancel the current print job. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Select Continue to clear the message and continue printing.
Troubleshooting 224 52 Not enough free space in flash memory for resources Try one or more of the following: • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card.
Troubleshooting 225 55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 56 Parallel port [x] disabled Try one or more of the following: • Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 226 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware has been updated. Paper input options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the USB port. The printer hard disk contains print jobs that were stored while installed in a different printer model.
Troubleshooting 227 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible tray [x] Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the specified tray.
Troubleshooting 228 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Select Continue to clear the message and continue printing. For non‑touch‑screen printers, press to confirm. 80.xx Replace fuser 1 Replace the fuser, following the instruction sheet that came with the replacement part. 2 Select Continue to clear the message and continue printing.
Troubleshooting 229 83.xx Transfer module life warning • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module, following the instruction sheet that came with the replacement part. 83.xx Transfer module missing Reinsert the transfer module into the printer.
Troubleshooting 230 Notes: • All four photoconductors should be replaced at the same time. • Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality. 3 Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. 84.xx Replace [color] photoconductor 1 Replace the photoconductor, following the instruction sheet that came with the replacement supply.
Troubleshooting 231 88.xx [Color] cartridge critically low The specified toner cartridge is critically low. 1 For instructions on replacing a toner cartridge, select More Information on the printer control panel. 2 Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. 88.xx [Color] cartridge very low The specified print or toner cartridge is very low.
Troubleshooting 232 Incorrect characters print • Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. • Make sure the SmartSwitch settings are set to On in the Network and USB menus.
Troubleshooting 233 Print jobs do not print Try one or more of the following: MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel, check the status. If necessary, follow the recovery instructions. MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending a print job. CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT Remove and then reinstall or replace the supply.
Troubleshooting 234 Print job takes longer than expected Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job. TURN OFF THE PAGE PROTECT SETTING 1 Depending on your printer model, press or touch . 2 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Page Protect > Off 3 Press or touch .
Troubleshooting 235 Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu.
Troubleshooting CONTACT CUSTOMER SUPPORT If you still cannot isolate the problem, then contact customer support. Solving option problems 2,000-sheet drawer problems CHECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer. LOAD PAPER If the tray is empty, then load paper in the tray or feeder. CLEAR ANY JAMS Open the tray or feeder, and then remove any jammed paper. AVOID PAPER JAMS • • • • • • Flex the paper. Make sure the drawer is properly installed.
Troubleshooting 237 MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: 1 Open the Software and Documentation CD. 2 Click Additional. 3 Under Publications on this CD, select Networking Guide. Internal Solutions Port does not operate correctly Try one or more of the following: CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS Make sure the ISP is securely connected to the printer system board.
Troubleshooting 238 MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 34. Paper tray problems Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure the paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly.
Troubleshooting 239 MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder. MAKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY Before loading the paper, do the following: • Flex the sheets back and forth to loosen them. Do not fold or crease the paper. • Straighten the edges on a level surface.
Troubleshooting 240 Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting Gray background on prints ABCDE ABCDE ABCDE Try one or more of the following: CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING • Adjust the darkness to a lighter setting. • Increase the background removal setting. MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Incorrect margins ABCD ABCD ABCD These are possible solutions.
Troubleshooting 242 Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: MAKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. For more information, see the instruction sheet that came with the replacement part. MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module.
Troubleshooting 243 Print irregularities Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings.
Troubleshooting 244 Print is too dark Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS • From the Quality menu on the printer control panel, select a lower value for these settings. • For Windows users, change these settings from Print Properties. • For Macintosh users: 1 Choose File > Print. 2 From the print options pop-up menu, choose Printer Features. 3 Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.
Troubleshooting 245 Print is too light Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties • For Macintosh users: 1 Choose File > Print. 2 From the print options pop-up menu, choose Printer Features.
Troubleshooting 246 CONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Printer is printing blank pages Try one or more of the following: MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge. MAKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER 1 Remove the cartridge.
Troubleshooting 247 Repeating defects appear on prints ) ) ) Try one or more of the following: REPLACE THE PRINT OR TONER CARTRIDGE Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances: • Every 33 mm (1.30 in.) of the page • Every 35.3 mm (1.39 in.) of the page REPLACE THE PHOTOCONDUCTOR Replace the photoconductor of the color with the repeating defect, if the defects occur in the following instances: • Every 28.3 mm (1.11 in.
Troubleshooting 248 Shadow images appear on prints CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: 1 From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. 2 Before sending the job to print, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Troubleshooting 249 Solid color or black pages appear on prints MAKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be replaced. MAKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE, AND NOT LOW ON TONER • Remove the cartridges, shake each cartridge from side to side to redistribute the toner, and then reinstall them.
Troubleshooting MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT OR TONER CARTRIDGE Replace the worn, defective, or empty cartridge. Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: SELECT ANOTHER TRAY OR FEEDER • From the printer control panel, navigate to: Paper Menu > Default Source > select a tray or feeder > Submit • For Windows users, select the paper source from Print Properties.
Troubleshooting 251 MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. MAKE SURE THE PRINTER HAS BEEN RECALIBRATED RECENTLY Select Color Adjust in the Quality menu. MAKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF‑WHITE BACKGROUND Check the application settings. MAKE SURE NO TONER IS IN THE PAPER PATH Contact customer support.
Troubleshooting Toner specks Try one or more of the following: MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. MAKE SURE THERE IS NO TONER IN THE PAPER PATH CONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications.
Troubleshooting 253 Uneven print density MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner.
Troubleshooting 254 The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane.
Troubleshooting Object type CMYK Image CMYK Text CMYK Graphics 255 Color conversion tables • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK—Applies color correction to approximated EuroScale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented.
Troubleshooting 256 5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print. Embedded Web Server does not open Try one or more of the following: CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network.
Notices 257 Notices Product information Product name: Lexmark C746n, C746dn, C746dtn, C748e, C748de, C748dte Machine type: 5026 Model(s): 310, 330, 510, 530 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 258 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices Univers 259 Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Notices 260 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 55 dBA Ready 33 dBA Values are subject to change. See www.lexmark.com for current values.
Notices 261 This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6-32.
Notices 262 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 263 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes.
Notices 264 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energyrelated products. The manufacturer of this product is: Lexmark International, Inc.
Notices 265 Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale.
Notices 266 This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc.
Notices 267 Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Notices 268 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 269 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 270 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 271 Index Numerics 2,000‑sheet drawer installing 32 2,000‑sheet high‑capacity feeder loading 59, 101 200–201 paper jams 204 202–203 paper jams 209 24x paper jam 213 250 paper jam 214 31.xx Missing or defective [color] cartridge 221 32.
Index Change [paper source] to [paper size] 216 Change [paper source] to [paper size] load [orientation] 216 Change [paper source] to [paper type] [paper size] 217 Change [paper source] to [paper type] [paper size] load [orientation] 217 checking an unresponsive printer 215 checking status of parts and supplies 73, 116 checking the status of parts and supplies 74, 116 checking the virtual display using the Embedded Web Server 73, 115 cleaning exterior of the printer 199 interior of the printer 199 cleaning
Index Forms and Favorites setting up 89 four‑arrow‑button printer control panel 48 fuser ordering 191 G General Settings menu 164 green settings Eco‑Mode 74, 116 Hibernate Mode 76, 118 Quiet Mode 74, 117 Sleep mode 75 H held jobs 70, 112 printing from a Macintosh computer 70, 113 printing from Windows 70, 113 Help menu 187 Hibernate Mode using 76, 118 hiding icons on the home screen 88 home screen buttons, understanding 84 hiding icons 88 showing icons 88 home screen buttons understanding 84 HTML menu 18
Index Default Source 136 diagram of 133 Disk Wiping 161 Finishing 175 Flash Drive 171 General Settings 164 Help 187 HTML 185 Image 186 IPv6 151 Job Accounting 179 Miscellaneous Security Settings 160 Network [x] 147 Network Card 149 Paper Loading 143 Paper Size/Type 136 Paper Texture 140 Paper Weight 142 Parallel [x] 154 PCL Emul 183 PDF 182 PostScript 182 Quality 176 Reports 146, 149 Security Audit Log 162 Serial [x] 156 Set Date and Time 163 Setup 173 SMTP Setup menu 159 Standard Network 147 Standard USB
Index photoconductor maintenance counter resetting 198 photoconductors ordering 190 port settings configuring 44 PostScript menu 182 preparing to set up the printer on an Ethernet network 35 print job canceling from the printer control panel 72 canceling, from computer 72, 114 print quality cleaning the printhead lenses 199 print quality troubleshooting blank pages 246 characters have jagged edges 240 clipped images 240 gray background on prints 241 light colored line, white line, or incorrectly colored li
Index 83.xx Transfer module missing 229 83.xx Transfer module near life warning 229 84.xx [Color] photoconductor low 229 84.xx [color] photoconductor missing 230 84.xx [Color] photoconductor nearly low 229 84.xx Replace [color] photoconductor 230 88.xx [Color] cartridge critically low 231 88.xx [color] cartridge low 230 88.xx [color] cartridge nearly low 230 88.
Index printing from Windows 70, 113 replacing supplies photoconductor 195 toner cartridge 192 waster toner bottle 194 Reports menu 146, 149 reserve print jobs 70 printing from a Macintosh computer 70, 113 printing from Windows 70, 113 resetting the maintenance counter 198 Restore held jobs? 221 restoring factory default settings 119 S safety information 11, 12 Security Audit Log menu 162 security lock 77, 120 security Web page where to find 80, 123 selecting a location for the printer 46, 81 Serial [x] me
Index job prints from wrong tray 232 job prints on wrong paper 232 jobs do not print 233 Large jobs do not collate 232 multiple‑language PDF files do not print 232 paper curl 242 paper frequently jams 238 print job takes longer than expected 234 printing slows down 234 tray linking does not work 235 unexpected page breaks 235 troubleshooting, print quality blank pages 246 characters have jagged edges 240 clipped images 240 gray background on prints 241 light colored line, white line, or incorrectly colored
