CS410 Series User's Guide June 2013 Machine type(s): 5027 Model(s): 410, 430 www.lexmark.
Contents 2 Contents Safety information.......................................................................................8 Learning about the printer.........................................................................10 Finding information about the printer....................................................................................................10 Selecting a location for the printer.........................................................................................................
Contents 3 Loading the 650‑sheet duo tray..............................................................................................................37 Loading the multipurpose feeder............................................................................................................38 Loading the manual feeder.....................................................................................................................41 Linking and unlinking trays..........................................
Contents 4 Canceling a print job................................................................................................................................60 Canceling a print job from the printer control panel........................................................................................60 Canceling a print job from the computer .........................................................................................................61 Understanding the printer menus........................
Contents 5 PDF menu..........................................................................................................................................................97 PostScript menu................................................................................................................................................97 PCL Emul menu .................................................................................................................................................
Contents 6 Ordering a waste toner bottle ........................................................................................................................115 Storing supplies.....................................................................................................................................116 Replacing supplies.................................................................................................................................116 Replacing the waste toner bottle .......
Contents 7 Color quality problems..........................................................................................................................195 Embedded Web Server does not open.................................................................................................198 Contacting customer support................................................................................................................200 Notices..................................................................
Safety information 8 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
Safety information 9 CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Learning about the printer 10 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at http://support.lexmark.com.
Learning about the printer 11 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 12 5 4 1 3 2 1 Right side 102 mm (4 in.) 2 Front 508 mm (20 in.) 3 Left side 152 mm (6 in.) 4 Rear 102 mm (4 in.) 5 Top 254 mm (10 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture.
Learning about the printer 13 2 2 1 2 1 1 3 4 3 5 4 6 3 1 Printer control panel 2 Standard bin 3 250-sheet tray (Tray 1) 4 Manual feeder 5 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Note: This tray is standard on the CS410dtn and CS510dte models. 6 Optional 550-sheet tray (Tray 3) Using the printer control panel 1 10 Use the 9 To 1 Display • View the printer status. • Set up and operate the printer. 2 Select button • Select menu options.
Learning about the printer Use the 14 To 3 Arrow buttons Scroll through menus, or settings on the display. 4 Keypad Enter numbers, letters, or symbols. 5 Sleep button Enable Sleep mode or Hibernate mode. Notes: • Pressing any hard button, attaching a device to a USB port, sending a print job, or performing a power-on reset with the main power switch wakes the printer from Sleep mode. • Pressing the Sleep button or the power switch will cause the printer to wake from Hibernate mode.
Learning about the printer If the printer is installed on a network, then you can use the Embedded Web Server to do the following: • • • • • • View the virtual display of the printer control panel. Check the status of the printer supplies. Configure supply notifications. Configure printer settings. Configure network settings. View reports.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 17 Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Access the controller board at the back of the printer.
Additional printer setup 18 2 1 1 Memory card connector 2 Option card connector 5 Reattach the cover.
Additional printer setup 6 Turn the screws clockwise to lock the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Access the controller board.
Additional printer setup 20 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 1 2 5 Close the controller board access cover.
Additional printer setup 21 Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 22 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door.
Additional printer setup 23 CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 4 Align the printer with the 650‑sheet duo tray, and then lower the printer into place. 5 Install the dust covers.
Additional printer setup 25 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 26. Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.
Additional printer setup Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers.
Additional printer setup 27 Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 1 3 4 Use the To 1 USB printer port Connect the printer to a computer. 2 Ethernet port Connect the printer to a network. 3 USB port Attach an optional wireless network adapter. 4 Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Additional printer setup 28 You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable. Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to www.lexmark.
Additional printer setup 29 For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Install the printer driver on the computer.
Additional printer setup 30 Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
Additional printer setup 31 1 From the printer control panel, navigate to: > Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wireless Connection Setup > 2 Select a wireless connection setup. Use To Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID.
Additional printer setup 32 Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field.
Additional printer setup 33 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > > Reports > > Network Setup Page > 2 Check the first section of the network setup page, and then confirm that the status is Connected.
Loading paper and specialty media 34 Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media. Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding jams” on page 141 and “Storing paper” on page 51.
Loading paper and specialty media 35 Loading the 250‑ and 550‑sheet tray The printer has one 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray, the 650-sheet duo tray, and the 550-sheet tray support the same paper sizes and types and are loaded in the same way. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray completely.
Loading paper and specialty media 36 3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guide. 4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Loading paper and specialty media 37 6 Load the paper stack with the recommended printable side faceup. 7 Place the paper guides securely against the edges of the paper. 8 Insert the tray. 9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Mixing paper sizes or paper types in a tray may cause jams.
Loading paper and specialty media 38 1 2 3 1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left.
Loading paper and specialty media 39 2 Open the multipurpose feeder. 3 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 4 Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Loading paper and specialty media 40 Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 Locate the maximum paper fill indicator and tab. Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides.
Loading paper and specialty media 41 • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one size and type of paper at a time. • Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
Loading paper and specialty media 42 • Load envelope with the flap side up and against the right side of the paper guide. 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers. 3 Adjust the paper guides to the width of the paper loaded. Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Loading paper and specialty media 43 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 Change the tray settings to specify the paper size and type for the tray.
Loading paper and specialty media 44 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types 2 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 3 Press .
Paper and specialty media guide 45 Paper and specialty media guide Using specialty media Tips on using letterhead Use letterhead designed specifically for laser printers. Print a test page on the letterhead being considered for use before buying large quantities. Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together. Page orientation is important when printing on letterhead.
Paper and specialty media guide 46 Source Printing Printable side Paper orientation Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. One‑sided Facedown Load the sheet with the top edge entering the printer first.
Paper and specialty media guide 47 Source Printing Printable side Paper orientation Multipurpose feeder Two‑sided Faceup C B A Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities.
Paper and specialty media guide 48 – Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a level surface. Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Paper and specialty media guide 49 Weight The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.
Paper and specialty media guide 50 • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm (±0.
Paper and specialty media guide 51 Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier. • Suitable sheet-to-sheet coefficient of friction (0.4–0.
Paper and specialty media guide Paper size and dimension 52 Standard 250‑sheet tray Manual feeder 650‑sheet duo tray 550‑sheet tray A4 550‑sheet tray Duplex mode Multipurpose feeder 1 1 1 1 1 2 1 2 210 x 297 mm (8.3 x 11.7 in.) A5 X 148 x 210 mm (5.83 x 8.3 in.) A6 X X 1 X X 105 x 148 mm (4.1 x 5.8 in.) JIS B5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 X 182 x 257 mm (7.2 x 10.1 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.
Paper and specialty media guide Paper size and dimension 53 Standard 250‑sheet tray Manual feeder 650‑sheet duo tray 550‑sheet tray Universal X 1,3 X 550‑sheet tray Duplex mode X X Multipurpose feeder 1,3 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 1,2 1,2 1,2 4 148 x 210 mm (5.8 x 8.3 in) to 216 x 356 mm (8.5 x 14 in). 7 3/4 Envelope (Monarch) X X 1 X X X X 1 X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.
Paper and specialty media guide 54 Supported paper types and weights Notes: • Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights. • Labels, transparencies, envelopes, and card stock always print at reduced speed.
Printing 55 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Printing 56 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit.
Printing 57 Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed.
Printing 58 3 Press the left or right arrow button to specify the number of copies for printing, and then press . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held jobs from the printer control panel to print files from the flash drive. Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard.
Printing 59 Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Printing 60 For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing. 3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job.
Printing Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Understanding the printer menus 62 Understanding the printer menus Menus list Note: Some menus are available only in select printer models.
Understanding the printer menus 63 Supplies menu Use To Cyan, Magenta, Yellow, or Black Toner Cartridge Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region OK Non‑genuine Lexmark Cartridge Show the status of the cyan, magenta, yellow, or black toner cartridge.
Understanding the printer menus 64 Paper menu Default Source menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a menu setting. • If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked.
Understanding the printer menus 65 Use To Multipurpose Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the size of the paper loaded in the multipurpose feeder.
Understanding the printer menus 66 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper being manually loaded.
Understanding the printer menus 67 Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the multipurpose feeder as the primary paper source.
Understanding the printer menus 68 Use To Glossy Texture Smooth Normal Rough Specify the relative texture of the glossy paper loaded. Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded. Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded. Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded.
Understanding the printer menus 69 Use To Custom [x] Texture Smooth Normal Rough Specify the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if custom type is supported. Paper Weight menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded.
Understanding the printer menus 70 Use To Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded. Preprinted Weight Light Normal Heavy Specify the relative weight of the preprinted paper loaded.
Understanding the printer menus 71 Paper Loading menu Use To Cardstock Loading Off Determine and set two‑sided printing for all print jobs that specify Cardstock as the paper type. Recycled Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Glossy Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Glossy as the paper type.
Understanding the printer menus 72 Use To Custom [x] Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from Printing Preferences or the Print dialog. • Off is the factory default setting for all the menus.
Understanding the printer menus 73 Use To Portrait Width 3–8.5 inches 76–216 mm Set the width for portrait orientation. Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments. • 216 mm is the international factory default setting. You can increase the width in 1‑mm increments. Portrait Height 3–14.17 inches 76–360 mm Set the width for portrait orientation.
Understanding the printer menus 74 Use To Print Fonts PCL Fonts PostScript Fonts Print a report in English of all the fonts available for the printer language currently set in the printer. Print Demo Demo Page [list of available demo pages] Print demo files that are available in the RIP code, the flash option, and the disk option. Asset Report Print a report containing asset information including the printer serial number and model name.
Understanding the printer menus 75 Use To NPA Mode Off Auto Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated. Network Buffer Disabled Auto 3KB to [maximum size allowed] Set the size of the network input buffer.
Understanding the printer menus 76 Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card Use To View Card Status Connected Disconnected View the connection status of the network card. View Card Speed View the speed of an active network card. Network Address UAA LAA View the network addresses.
Understanding the printer menus 77 Use To Enable BOOTP On Off Specify the BOOTP address assignment setting. Enable AutoIP Yes No Specify the Zero Configuration Networking setting. Enable FTP/TFTP Yes No Send files to the printer using the built‑in FTP server. Note: On is the factory default setting. Note: Yes is the factory default setting. Note: Yes is the factory default setting.
Understanding the printer menus 78 Use To Set Hostname Set the host name. View Address Note: These settings can be changed only from the Embedded Web Server. View Router Address Enable DHCPv6 On Off Enable DHCPv6 in the printer. Note: On is the factory default setting. Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter.
Understanding the printer menus 79 AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk • Network/Ports > Network Setup [x] > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. View Name Show the assigned AppleTalk name. Note: Yes is the factory default setting.
Understanding the printer menus 80 Use To NPA Mode On Off Auto Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately. • The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.
Understanding the printer menus 81 Use To SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying to send an e‑mail. Note: 30 seconds is the factory default setting. Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the printer. Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting.
Understanding the printer menus Use 82 To Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Off Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer RAM or printer hard disk, then the expiration time for those print 24 hours jobs does not change to the new default value.
Understanding the printer menus 83 Use To Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time.
Understanding the printer menus 84 Use To Time Zone [list of time zones] Select the time zone. Automatically observe DST On Off Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Enable NTP On Off Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Note: GMT is the factory default setting. Note: On is the factory default setting. Notes: • On is the factory default setting.
Understanding the printer menus 85 Use To Eco‑Mode Off Energy Energy/Paper Paper Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer. • Energy/Paper minimizes the use of power, paper, and specialty media. • Paper minimizes the amount of paper and specialty media needed for a print job by duplexing each page.
Understanding the printer menus 86 Use To Alarms Alarm Control Cartridge Alarm Set an alarm to sound when the printer requires user intervention. Available options for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting. This sets the alarm as three quick beeps. • Off means no alarm will sound. • Single sounds three quick beeps. • Continuous repeats three beeps every 10 seconds.
Understanding the printer menus 87 Use To Timeouts Print Timeout Disabled 1–255 Set the amount of time (in seconds) the printer waits to receive an end‑of‑job message before canceling the remainder of the print job. Notes: • 90 is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL.
Understanding the printer menus 88 Use To Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages. Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages.
Understanding the printer menus 89 Setup menu Use To Printer Language PCL Emulation PS Emulation Set the default printer language. Notes: • PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Understanding the printer menus 90 Flash Drive menu Use To Copies 1–999 Specify a default number of copies for each print job. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Color Color Black Only Generate color or black‑and‑white outputs. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies.
Understanding the printer menus 91 Use To Paper Saver Border None Solid Print a border on each page image when using Paper Saver Border. Notes: • None is the factory default setting. • This setting affects jobs only when Paper Saver is set to any value other than Off. Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple‑page images when using Paper Saver Ordering. Notes: • Horizontal is the factory default setting.
Understanding the printer menus 92 Finishing menu Use To Sides (Duplex) 1 sided 2 sided Specify whether two‑sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding the printer menus 93 Use To Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple pages on a single sheet of paper. Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pages are printed on a single sheet when using Paper Saver. Paper Saver Orientation Auto Landscape Portrait Specify the orientation in which pages are printed on a single sheet. Paper Saver Border None Solid Print a border when using Paper Saver.
Understanding the printer menus 94 Use To Toner Darkness 1–5 Lighten or darken the printed output. Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting.
Understanding the printer menus 95 Use To Color Samples sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Manual Color RGB Image RGB Text RGB Graphics Customize the RGB color conversions. Notes: • Selecting any setting prints the sample. • Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed.
Understanding the printer menus 96 Use To Spot Color Replacement Assign specific CMYK values to named spot colors. Note: This menu is available only in the Embedded Web Server. Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output. Notes: • Adjusting color starts when the menu is selected. Adjusting color appears on the display until the process is finished.
Understanding the printer menus 97 Use To Activate Hex Trace Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit or deactivate Hex Trace, turn off or reset the printer. Coverage Estimator Off On Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job.
Understanding the printer menus 98 Use To Font Priority Resident Flash/Disk Establish the font search order. Notes: • Resident is the factory default setting. • This menu item appears only when a formatted, non‑defective flash memory option card or printer hard disk is installed. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set to 100%.
Understanding the printer menus 99 Use To PCL Emulation Settings Pitch 0.08–100.00 Specify the font pitch for scalable monospaced fonts. Notes: • 10 is the factory default setting. • Pitch refers to the number of fixed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. • For non‑scalable monospaced fonts, the pitch appears on the display but cannot be changed.
Understanding the printer menus 100 Use To Tray Renumber Assign Multipurpose Feeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.
Understanding the printer menus 101 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers To Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT N
Understanding the printer menus 102 Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Image menu Use To Auto Fit On Off Select the optimal paper size, scaling, and orientation. Invert On Off Invert bitonal monochrome images.
Understanding the printer menus 103 Menu item Description Menu Map Provides a list of the printer control panel menus and settings Printing Guide Provides information about loading paper and other specialty media Media Guide Provides a list of the paper sizes supported in trays and feeders Color Quality Guide Provides information about solving color quality issues Print Quality Provides information about solving print quality issues Supplies Guide Provides part numbers for ordering supplies
Saving money and the environment 104 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 105 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 141. Saving energy Using Eco‑Mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
Saving money and the environment 106 Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 2 Press .
Saving money and the environment 107 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
Saving money and the environment 108 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings > Timeouts.
Saving money and the environment 109 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings. 3 In the Screen Brightness field, enter the percentage of the brightness you want for the display. 4 Click Submit.
Saving money and the environment 110 Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
Securing the printer 111 Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Securing the printer 112 Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer. Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: 1 Turn off the printer. 2 Hold down 2 and 6 on the keypad while turning the printer on.
Maintaining the printer 113 Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet.
Maintaining the printer 114 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Device Status > More Details. Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other printer settings.
Maintaining the printer 115 Return program cartridges Item United States and Canada European Union (EU), European Economic Area (EEA), and Switzerland Africa, Middle East, Central Eastern Europe (Non‑EU), Commonwealth of Independent States (CIS), Asia Pacific, and Latin America Return program toner cartridges Black 701K 702K 708K Cyan 701C 702C 708C Magenta 701M 702M 708M Yellow 701Y 702Y 708Y High yield return program toner cartridges Black 701HK 702HK 708HK Cyan 701HC 702HC 70
Maintaining the printer 116 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 117 CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Slide the release latch on the right side of the printer, and then open the top door. 2 1 4 Remove the right side cover.
Maintaining the printer 118 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Seal the used waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 109. 7 Insert the replacement waste toner bottle.
Maintaining the printer 8 Insert the right side cover. 9 Close the top door. 10 Close the front door. Replacing a black and color imaging kit 1 Open the front door.
Maintaining the printer 120 CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the release latch on the right side of the printer, and then open the top door. 2 1 3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.
Maintaining the printer 121 4 Remove the right side cover. 1 2 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
Maintaining the printer 122 7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. 1 2 8 Unpack the replacement black and color imaging kit. Notes: • Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units. • Black imaging kit includes the imaging kit and the black developer unit. 9 Seal the used imaging kit in the bag that the replacement imaging kit came.
Maintaining the printer 123 10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. 11 Remove the red packing strip and the attached fabric from the developer units. 12 Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into a matching color slot. 13 Remove the red packing strip from the imaging kit. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit.
Maintaining the printer 124 14 Align, and then insert the imaging kit. 15 Gently, but firmly push the blue levers down until the imaging kit fits into place. 2 2 1 1 Note: Make sure that the imaging kit is fully seated.
Maintaining the printer 16 Insert the waste toner bottle. 17 Insert the right side cover.
Maintaining the printer 18 Insert the toner cartridges. 19 Close the top door. 20 Close the front door.
Maintaining the printer 127 Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. 1 Slide the release latch on the right side of the printer, and then open the top door. 2 1 2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
Maintaining the printer 3 Unpack the new toner cartridge, and then remove its packaging. 4 Align the new toner cartridge, and then press the cartridge down until it fits into place. 5 Close the top door. 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page 109.
Maintaining the printer 129 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the release button on the right side of the printer, and then open the top door.
Maintaining the printer 130 3 Lift the toner cartridge handle, and then gently pull it from the imaging kit. 2 1 4 Remove the right side cover.
Maintaining the printer 131 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. 1 1 2 2 7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
Maintaining the printer 8 Remove the used developer unit. 9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. 10 Remove the red shipping cover from the developer unit. 11 Insert the developer unit.
Maintaining the printer 133 12 Align, and then insert the imaging kit. 13 Gently, but firmly push the blue levers down until the imaging kit fits into place. 2 2 1 1 Note: Make sure that the imaging kit is fully seated.
Maintaining the printer 14 Replace the waste toner bottle. 15 Insert the right side cover.
Maintaining the printer 16 Insert the toner cartridges. 17 Close the top door. 18 Close the front door. 19 Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page 109.
Maintaining the printer 136 Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving it.
Managing the printer 137 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Managing the printer 138 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Reports, and then click the type of report you want to view.
Managing the printer 139 Modifying confidential print settings 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Security > Confidential Print Setup.
Managing the printer 140 From the printer control panel, navigate to: > Settings > > Settings > > General Settings > > Factory Defaults > > Restore Now >
Clearing jams 141 Clearing jams Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
Clearing jams 142 • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it.
Clearing jams 143 Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not guarantee that the page will print. 1 2 3 5 4 7 6 Jam location Message on the display What to do 1 Standard bin [x]‑page jam, clear standard bin. [203.xx] Remove the jammed paper. 2 Fuser [x]‑page jam, open front door to clear fuser. [202.xx] Open the front door, pull the tab and hold the fuser cover down, and then remove the jammed paper.
Clearing jams 2 From the printer control panel, touch 144 to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]-page jam, open front door to clear fuser. 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Pull the green lever to open the fuser cover.
Clearing jams 145 Note: Make sure all paper fragments are removed. 4 Close the front door. 5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]-page jam, open front door. 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Clearing jams 146 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the front door. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]‑page jam, open front door to clear duplex. 1 Open the front door.
Clearing jams 147 CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the front door. 4 From the printer control panel, touch to clear the message and continue printing.
Clearing jams 148 [x]‑page jam, open tray [x]. 1 Pull the tray completely out of the printer. Note: The message on the printer display determines in which tray the paper jam is located. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 From the printer control panel, touch to clear the message and continue printing.
Clearing jams 149 [x]‑page jam, clear manual feeder. 1 Pull out the standard 250-sheet tray (Tray 1) and manual feeder. 2 Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm.
Clearing jams 150 1 2 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder.
Clearing jams 151 4 Slide the paper guide until it rests lightly against the edge of the paper stack. 5 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer > Clear the jam, press OK > .
Troubleshooting 152 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom type name] Try one or more of the following: • Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 153 [Color] cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. [Color] cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. [Color] cartridge very low, [x] estimated pages remain [88.
Troubleshooting 154 Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Cancel the current print job. For non‑touch‑screen printer models, press • Install additional printer memory. to confirm.
Troubleshooting 155 Incorrect paper size, open [paper source] [34] Note: The paper source can be a tray or a feeder. Try one or more of the following: • Load the correct size of paper in the paper source. • From the printer control panel, select Continue to clear the message and print using a different paper source. For non‑touch‑screen printer models, press • • • • to confirm. Check the length and width guides of the paper source and make sure the paper is loaded properly.
Troubleshooting 156 Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. • Delete other held jobs to free up additional printer memory. Load [paper source] with [custom type name] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper.
Troubleshooting 157 Load [paper source] with [paper type] [paper size] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray or feeder with the correct paper size and type, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm. Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that tray.
Troubleshooting 158 Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Maintenance kit nearly low [80.xy] For more information, visit the Lexmark support Web site at http://support.lexmark.
Troubleshooting 159 Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Delete fonts, macros, and other data stored in the flash memory. • Upgrade to a larger capacity flash memory card. Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Troubleshooting 160 Reinstall missing or unresponsive [color] cartridge [31.xy] Try one or more of the following: • Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the User’s Guide. • Remove the unresponsive cartridge, and then reinstall it. Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the cartridge. Reinstall missing or unresponsive [type] imaging kit [31.
Troubleshooting 161 Replace [color] cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values: Region number Region 0 Global 1 United States, Canada 2 European Union (EU), European Economic Area (EEA), Switzerland 8 Rest of the world 9 Invalid Notes: • The x and y values represent .
Troubleshooting 162 Replace missing [color] cartridge [31.xy] Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide. Replace missing [type] imaging kit [31.xy] Note: The type can be a black imaging kit, or a black and color imaging kit. Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide. Replace missing waste toner bottle [82.
Troubleshooting 163 Some held jobs were not restored From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software error [54] Try one or more of the following: • From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to confirm.
Troubleshooting 164 Too many trays attached [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Unformatted flash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Format the flash memory.
Troubleshooting 165 Solving printer problems Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Go to step 2. Turn on the printer. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Step 3 Press the Sleep button Go to step 3. to wake the printer from Sleep mode or Hibernate mode. Go to step 4.
Troubleshooting Action 166 Yes No Step 7 Connect the printer Go to step 8. Check if the printer is plugged into any surge protectors, uninterruptible power cord directly to a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 8 Go to step 9.
Troubleshooting 167 Printer display is blank Action Yes No Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Turn off the printer, and then contact customer support.
Troubleshooting 168 Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3. Connect the internal option to the controller board. Go to step 4. Reinstall the internal option. Check if the internal option is properly installed in the controller board.
Troubleshooting 169 Tray problems Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: The problem is solved. Go to step 2. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator.
Troubleshooting 170 Paper feed problems Jammed pages are not reprinted Action Yes No The problem is solved. Contact customer support. a Turn on jam recovery. 1 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery 2 Select On or Auto. 3 Depending on your printer model, press or touch Submit. b Resend the pages that did not print.
Troubleshooting 171 Paper jam message remains after jam is cleared Action a Do either of the following: • For touch‑screen printer models, touch No Contact customer support. The problem is solved. or Done. • For non‑touch‑screen printer models, select Next > the jam, press OK > Yes > Clear . b Follow the instructions on the printer display. Does the paper jam message remain? Solving home screen applications problems An application error has occurred Action Yes No Step 1 Go to step 2.
Troubleshooting 172 Solving print problems Printing problems Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Deactivate Hex Trace mode. Go to step 2. Contact customer support. The problem is solved. Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. The problem is solved. Go to step 2.
Troubleshooting 173 Action Yes No Step 4 a Check if the trays are not linked. The problem is solved. Contact customer support. b Resend the print job. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. The problem is solved. Go to step 2.
Troubleshooting 174 Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? The problem is solved. Go to step 3.
Troubleshooting 175 Print job takes longer than expected Action Yes No Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both. Did the job print? Step 2 The problem is solved. Go to step 3.
Troubleshooting 176 Repeating defects appear on prints ) ) ) Action Yes Step 1 Go to step 2. 1 Check if the distance between the defects is equal to one of the following: Measure the distance between the defects. Check for a distance between the defects that equals: • • • • • No 25.1 mm (0.98 in.) 29.8 mm (1.17 in.) • 37.7 mm 43.9 mm (1.72 in.) (1.48 in.) 45.5 mm (1.79 in.) • 78.5 mm 94.2 mm (3.70 in.) (3.09 in.) • 95 mm (3.74 in.
Troubleshooting Action 177 Yes No Step 1 The problem is solved. Go to step 2. a Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job. Do the trays link correctly? The problem is solved. Contact customer Step 2 support.
Troubleshooting 178 Print quality problems Characters have jagged or uneven edges Action Yes Go to step 2. Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to any of the following: No Select a font that is supported by the printer. • > Reports > Print Fonts • Settings > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts. b Resend the print job.
Troubleshooting 179 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • From the printer control panel, change the paper size to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? • From the printer control panel, change the paper type to match the paper loaded in the tray.
Troubleshooting 180 Action Yes No Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. a From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. b Resend the print job. Did the gray background disappear? Step 2 a Remove, and then reinstall the imaging kit. The problem is solved. Contact customer support. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.
Troubleshooting 181 Action Yes No Step 3 a Remove, and then reinstall the imaging kit. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Yes No Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job.
Troubleshooting 182 Action Yes No Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes No Step 1 Go to step 2. Adjust the width and length guides. Go to step 3. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. Go to step 5.
Troubleshooting 183 Print is too dark Action Yes No Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Go to step 2. The problem is solved. Step 2 Go to step 3. a From the Quality menu on the printer control panel, reduce the toner darkness. The problem is solved. Is the print still too dark? Note: 4 is the factory default setting. b Resend the print job. Is the print still too dark? Step 3 Go to step 4.
Troubleshooting 184 Action Yes No Step 6 a Load paper from a fresh package. Go to step 7. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Go to step 2. The problem is solved. Go to step 3. Step 2 a From the Quality menu on the printer control panel, increase the toner darkness. The problem is solved.
Troubleshooting 185 Action Yes Go to step 5. Step 4 a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. No The problem is solved. Is the print still too light? Step 5 Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? Step 6 a Load paper from a fresh package. From the printer Go to step 5.
Troubleshooting 186 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match the paper loaded in the tray. Is the tray set to the size and type of the paper loaded in the tray? • Change the paper loaded in the tray to match the paper size specified in the tray settings.
Troubleshooting 187 Action Yes No Step 1 a Check if there is packing material left on the imaging kit. 1 Remove the imaging kit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 a Remove, and then reinstall the imaging kit. Go to step 2. The problem is solved. 2 Check if the packing material is properly removed from the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.
Troubleshooting 188 Action Yes No Step 2 Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Go to step 3. Change the paper type and weight to match the paper loaded in the tray. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Replace the imaging kit, and then resend the print job.
Troubleshooting 189 Skewed print )E ) D ABC E ABCD E ABCD Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. No The problem is solved. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. Contact customer support. The problem is solved. Yes No b Resend the print job.
Troubleshooting 190 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Do the paper type and weight match the paper in the tray? • Change the paper loaded in the tray to match the paper type and weight specified in the tray settings.
Troubleshooting Action 191 Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. No The problem is solved. Do streaked vertical lines appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray.
Troubleshooting 192 Transparency print quality is poor Action Yes No Step 1 Go to step 2. Set the paper type to Transparency. Contact customer support. The problem is solved. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. b Resend the print job.
Troubleshooting 193 Toner rubs off Leading edge ABC DEF Trailing edge Action Yes No Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. From the Paper menu on the printer control panel, set the paper texture. Contact customer support. Action Yes No Step 1 a Check if your software program is using a correct fill pattern. Go to step 2. The problem is solved. Go to step 3. The problem is solved.
Troubleshooting 194 Action Yes No Step 3 Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Action Yes No Replace the imaging kit, and then resend the print job. Contact customer support. The problem is solved. Check if you are using a recommended type of paper. a Load paper source with a recommended type of paper. b Resend the print job.
Troubleshooting 195 Color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color.
Troubleshooting Object type RGB Image RGB Text RGB Graphics 196 Color conversion tables • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. • sRGB Display—Produces an output that approximates the colors displayed on a computer monitor. Note: Black toner usage is optimized for printing photographs. • Display‑True Black—Produces an output that approximates the colors displayed on a computer monitor.
Troubleshooting 197 To access a detailed Color Samples set from the Embedded Web Server, do the following: 1 Open a Web browser, and then type the printer IP address in the address field. Note: If you do not know the IP address or printer name, then you can: • View the information on the printer home screen, or in the TCP/IP section in the Networks/Ports menu. • Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
Troubleshooting 198 The color of the print does not match the color of the original file Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions. Action Yes No Step 1 a Set Color Correction to Off. The problem is solved. Go to step 2.
Troubleshooting 199 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. b Open a Web browser, and then type the IP address.
Troubleshooting 200 Contacting customer support When you contact customer support, describe the problem you are experiencing, the printer control panel light sequence, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem.
Notices 201 Notices Product information Product name: Lexmark CS410n and CS410dn Machine type: 5027 Model(s): 410, 430 Edition notice June 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 202 Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Notices 203 All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Notices 204 1-meter average sound pressure, dBA Ready 16 dBA Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.
Notices 205 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.
Notices 206 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 207 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes.
Notices 208 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energyrelated products. The manufacturer of this product is: Lexmark International, Inc.
Notices 209 Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Notices 210 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices Malti 211 Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc.
Notices 212 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
Notices 213 Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support is provided for this product throughout its warranty period.
Notices 214 Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Index 215 Index Numerics 250‑sheet tray loading 35 550‑sheet tray installing 23 loading 35 650‑sheet duo tray installing 23 loading 35, 37 Symbols [Color] cartridge low [88.xy] 153 [Color] cartridge nearly low [88.xy] 153 [Color] cartridge very low, [x] estimated pages remain [88.xy] 153 [Type] imaging kit low [84.xy] 153 [Type] imaging kit nearly low [84.xy] 153 [Type] imaging kit very low, [x] estimated pages remain [84.xy] 153 [x]-page jam, open front door to clear fuser.
Index Hibernate Timeout 107 Quiet Mode 105 Schedule Power Modes 108 Sleep mode 106 conserving supplies 104 contacting customer support 200 control panel, printer indicator light 14 Sleep button light 14 controller board accessing 17 custom paper type assigning 43 custom paper type name creating 43 Custom Type [x] assigning a paper type 43 Custom Type [x] name creating 43 Custom Types menu 72 customer support contacting 200 D Default Source menu 64 Defective flash detected [51] 154 developer unit replacing
Index installing options order of installation 22 installing printer on a network Ethernet networking 28 installing printer software adding options 26 installing printer software (Windows) 25 Insufficient memory for Flash Memory Defragment operation [37] 155 Insufficient memory to collate job [37] 155 Insufficient memory to support Resource Save feature [35] 155 Insufficient memory, some Held Jobs were deleted [37] 155 Insufficient memory, some held jobs will not be restored [37] 156 interior of the printe
Index Non-Lexmark [color] [supply type], see User's Guide [33.
Index Home button 13 indicator light 13, 14 keypad 13 Select button 13 Sleep button 13 Sleep button light 14 Stop button 13 using 13 printer information where to find 10 printer is printing blank pages 186 printer messages [Color] cartridge low [88.xy] 153 [Color] cartridge nearly low [88.xy] 153 [Color] cartridge very low, [x] estimated pages remain [88.xy] 153 [Type] imaging kit low [84.xy] 153 [Type] imaging kit nearly low [84.xy] 153 [Type] imaging kit very low, [x] estimated pages remain [84.
Index printer options troubleshooting internal option is not detected 168 memory card 167 tray problems 169 printer problems, solving basic 165 printer security information on 112 printer software, installing (Windows) 25 printer status checking, using the Embedded Web Server 137 printing black‑and‑white 55 directory list 60 faster speed vs.
Index supplies 116 storing print jobs 58 streaked horizontal lines appear on prints 189 streaked vertical lines appear on prints 190 Substitute Size menu 67 supplies checking status 113 checking, using the Embedded Web Server 113, 137 conserving 104 storing 116 using genuine Lexmark 114 using recycled paper 104 Supplies menu 63 supplies, ordering imaging kits 115 toner cartridges 114 waste toner bottle 115 Supply needed to complete job 163 supply notifications configuring 138 supported flash drives 58 T T
Index volatile memory 111 erasing 112 volatility statement of 111 W waste toner bottle ordering 115 replacing 116 Waste toner bottle nearly full [82.xy] 164 Weblink server not set up. Contact system administrator.
