Operation Manual

Collated printing does not work
Action Yes No
Step 1
a From the home screen, touch Settings > Print > Layout >
Collate.
b Set Collate to On.
c Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Paper curl
Action Yes No
Step 1
Move the paper guides in the tray to the correct position for the
paper loaded.
Is the paper still curled?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Resend the print job.
Is the paper still curled?
Go to step 3. The problem is
solved.
Troubleshooting 78