Operation Manual

Action Yes No
Step 3
a Remove paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is
solved.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain paper of the same size and type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and type to match the paper loaded in the
linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Check tray connection
Try one or more of the following:
• Turn o the printer, wait for about 10 seconds, and then turn it back on.
If the error occurs a second time, then:
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the indicated tray.
4 Insert the tray.
Troubleshooting 79