CX510 Series User's Guide June 2013 Machine type(s): 7527 Model(s): 636, 637 www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Finding information about the printer......................................................................................................9 Selecting a location for the printer.......................................................................................................
Contents 3 Networking..............................................................................................................................................40 Verifying printer setup............................................................................................................................45 Loading paper and specialty media............................................................46 Setting the paper size and type..................................................................
Contents 4 E-mailing a document..............................................................................................................................89 Customizing e-mail settings.....................................................................................................................90 Canceling an e-mail.................................................................................................................................91 Understanding the e-mail options....................
Contents 5 Erasing non‑volatile memory................................................................................................................211 Erasing printer hard disk memory.........................................................................................................212 Configuring printer hard disk encryption..............................................................................................212 Finding printer security information.........................................
Contents 6 Solving printer problems.......................................................................................................................274 Solving print problems..........................................................................................................................280 Solving copy problems..........................................................................................................................308 Solving fax problems.....................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Learning about the printer 9 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at http://support.lexmark.com.
Learning about the printer 10 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 11 5 3 4 2 1 1 Right side 304.8 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 76.2 mm (3 in.) 4 Rear 101.6 mm (4 in.) 5 Top 291.7 mm (11.5 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options.
Learning about the printer Basic models 1 Printer control panel 2 Automatic document feeder (ADF) 3 Standard bin 4 Top door latch 5 Right side cover 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder 8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) 9 Optional 550-sheet tray (Tray 3) Understanding the basic functions of the scanner • • • • • Make quick copies or set the printer to perform specific copy jobs. Send a fax using the printer control panel.
Learning about the printer 13 Using the ADF and scanner glass Scanner glass A B C Automatic document feeder (ADF) Use the scanner glass for single‑page documents, book pages, Use the ADF for multiple‑page documents including two- small items (such as postcards or photos), transparencies, photo sided (duplex) pages. paper, or thin media (such as magazine clippings). Using the ADF When using the ADF: • • • • • Load the document into the ADF tray faceup, short edge first.
Understanding the printer control panel 14 Understanding the printer control panel Using the printer control panel 1 8 Use the 3 2 7 6 4 5 To 1 Display 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. 4 Keypad Enter numbers, letters, or symbols. 5 Indicator light Check the status of the printer. 6 Start button Start a job, depending on which mode is selected. 7 Stop or cancel button Cancel all printer activity.
Understanding the printer control panel 15 1 2 3 4 5 6 14 7 13 8 12 11 Touch 10 9 To 1 Change Language Launch the Change Language pop‑up window that lets you change the primary language of the printer. 2 Copy Access the Copy menus and make copies. 3 Fax Access the Fax menus and send fax. 4 E-mail Access the E-mail menus and send e‑mails. 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Arrows Scroll up or down.
Understanding the printer control panel 16 Features Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Example: Menus > Settings > Copy Settings > Number of Copies Touch any of the underlined words to return to that menu. Attendance message alert If an attendance message affects a function, then this icon appears and the red indicator light blinks.
Understanding the printer control panel 17 Sleep button light Printer status Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern The printer is in Hibernate mode. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary, depending on your home screen customization settings, administrative setup, and active embedded solutions. 1 7 6 5 Touch To 1 Arrows View a list of options. 2 Copy It Print a copy.
Understanding the printer control panel Touch Cancel Reset To • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset values on the screen.
Setting up and using the home screen applications 19 Setting up and using the home screen applications Notes: • Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or contact the place where you purchased the printer.
Setting up and using the home screen applications 20 3 Click Advanced > TCP/IP. 4 Look for IPv4 Address. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Setting up and using the home screen applications 21 Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy” on page 22. Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 94. Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen.
Setting up and using the home screen applications Use 22 To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access.
Setting up and using the home screen applications 23 3 Change the default scanning options, if necessary. • Default tray—Select the default tray to be used for printing scan images. • Default number of copies—Specify the number of copies that should automatically print when the application is used. • Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed.
Setting up and using the home screen applications Use 24 To Scan a document, and then send the scanned document to multiple destinations. Note: Make sure there is enough space in the printer hard disk. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Multi Send.
Setting up and using the home screen applications 25 3 Specify the destinations, and then customize the settings. Notes: • See the mouse-over help beside some of the fields for a description of the setting. • To make sure the location settings of the destination are correct, type the correct IP address of the host computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 19.
Setting up and using the home screen applications 26 – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer. Notes: – Before importing the configuration file, you can choose to preview it first or load it directly.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 28 Note: This task requires a flat‑head screwdriver. 1 At the back of the printer, turn the screws counterclockwise to remove them. 2 Slightly open the controller board access cover, and then shift to the right to remove it. 2 1 3 Locate the appropriate connector on the controller board. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Additional printer setup 29 3 1 Flash memory or font card connector 2 Printer hard disk connector 3 Memory card connector 2 1 4 Reattach the cover.
Additional printer setup 5 Turn the screws clockwise to lock the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Access the controller board.
Additional printer setup 31 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 1 2 5 Close the controller board access cover.
Additional printer setup 32 Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 33 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door.
Additional printer setup 34 CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 4 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
Additional printer setup 36 5 Install the dust covers. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 38. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Additional printer setup 37 8 1 7 2 6 3 5 4 Use the To 1 USB wireless port Attach an optional wireless network adapter. 2 Security lock port Lock the controller board. 3 Printer power cord socket Connect the printer to a properly grounded electrical outlet. 4 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
Additional printer setup 38 Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. • Close all open software programs before installing the printer software. 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to www.lexmark.
Additional printer setup For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Depending on your device, do either of the following: • Press and hold the printer you want to update. • Right‑click the printer you want to update.
Additional printer setup 40 Networking Notes: • Purchase a MarkNetTM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Additional printer setup 41 In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK. Note: D is the letter of your CD or DVD drive. • If you are using the downloaded software installer from the Web, then double‑click the installer that you have saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Additional printer setup 42 d Click the IP tab. e Type the printer IP address in the address field, and then click Add. • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5.
Additional printer setup 43 Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
Additional printer setup 44 Using the Push Button Configuration method 1 From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected Setup > Start Push Button Method 2 Follow the instructions on the printer display.
Additional printer setup 45 Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
Loading paper and specialty media 46 Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media. Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding jams” on page 244 and “Storing paper” on page 62.
Loading paper and specialty media 47 2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray to extend it. 1 2 3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guide.
Loading paper and specialty media 48 4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack with the recommended printable side faceup.
Loading paper and specialty media 49 8 Insert the tray. 9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Mixing paper sizes or paper types in a tray may cause jams. Loading the manual feeder The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time.
Loading paper and specialty media 50 Loading the 650‑sheet duo tray The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The tray is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Loading paper and specialty media Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left. 2 Open the multipurpose feeder. 3 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
Loading paper and specialty media 52 4 Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of transparencies. Be careful not to scratch them. • Flex a stack of envelopes back and forth to loosen them, and then fan them.
Loading paper and specialty media 5 53 Paper size indicator 6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer first. • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one size and type of paper at a time.
Loading paper and specialty media Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray.
Loading paper and specialty media 55 Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Paper and specialty media guide 56 Paper and specialty media guide Notes: • • • • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. Flex, fan, and straighten specialty media before loading them. The printer may print at a reduced speed to prevent damage to the fuser. For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com.
Paper and specialty media guide 57 Source Printing Printable side Paper orientation Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Multipurpose feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first.
Paper and specialty media guide 58 Tips on using transparencies Print a test page on the transparencies being considered for use before buying large quantities. • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • • • • • Print a test page on the transparencies being considered for use before buying large quantities. Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
Paper and specialty media guide 59 • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do not use labels with exposed adhesive. • Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface. Tips on using card stock Card stock is heavy, single‑ply specialty media.
Paper and specialty media guide 60 Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality. Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Paper and specialty media guide 61 To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper and specialty media guide 62 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent. • • • • Store paper in cartons, on a pallet or shelf, rather than on the floor. Store individual packages on a flat surface.
Paper and specialty media guide Paper size and dimension Standard 250‑sheet tray JIS B5 63 Manual feeder 650‑sheet duo tray 550‑sheet tray Multipurpose feeder 550‑sheet tray ADF Scanner glass Duplex mode X 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 X 1 1 1 1 X 182 x 257 mm (7.2 x 10.1 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal X 216 x 356 mm (8.5 x 14 in.) Executive X 184 x 267 mm (7.3 x 10.5 in.) Oficio (Mexico) 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.
Paper and specialty media guide 64 Paper size and dimension Standard 250‑sheet tray Manual feeder 650‑sheet duo tray 550‑sheet tray ADF Scanner glass Duplex mode 7 3/4 Envelope (Monarch) X X 1 X X X X X X 1 X X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X 1 X X X X DL Envelope X X 1 X X X X X X 1 X X X X X X 1 X X X X X X 1 X X X X 550‑sheet tray Multipurpose feeder 98 x 191 mm (3.9 x 7.5 in.) 9 Envelope 98 x 225 mm (3.9 x 8.9 in.
Paper and specialty media guide Paper type 250‑sheet tray Manual feeder 65 650‑sheet duo tray 550‑sheet tray 550‑sheet tray ADF Scanner glass Duplex mode Multipurpose feeder Paper • • • • • • • • • • Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Rough/Cott on • Custom Type [x] Card stock X Transparencie s X X X X Labels • Paper Envelope X X X X
Printing 66 Printing Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites” on page 21.
Printing 67 > Settings > Print Settings > Quality Menu > Print Mode > Black Only > Submit Adjusting toner darkness 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Printing 68 Using the printer control panel 1 From the home screen, navigate to: > Settings > Print Settings > Setup Menu 2 From the Printer Usage list, select Max Speed or Max Yield. 3 Touch Submit. Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions.
Printing 69 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to get a preview of the document. 4 Use or to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive.
Printing 70 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Security > Confidential Print > select the print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Printing 71 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 5 Click OK or Print. 6 From the printer home screen, release the print job.
Printing 72 Printing information pages Printing a font sample list 1 From the home screen, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch Cancel Job or press on the keypad.
Printing For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Open Print Queue • System Preferences > Print & Fax > select your printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then delete it.
Copying 74 Copying Scanner glass A B C ADF Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 75 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page.
Copying 76 3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > 4 Load transparencies into the multipurpose feeder, and then touch Copy It. Copying on letterhead 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 77 Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 78 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 79 3 From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the first number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies. 4 Touch > Copy It. Reducing or enlarging copies Copies can be scaled from 25% to 400% of the original document size.
Copying 80 5 Touch . 6 Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Press—The original document was printed using a printing press. • Black/White Laser—The original document was printed using a mono laser printer.
Copying 81 3 From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies” on page 80. 4 Select one of the following: • Between Copies • Between Jobs • Between Pages • Off 5 Touch > Copy It.
Copying 82 For example: 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 83 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 84 • If the type or size of paper you want to use is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the manual feeder or multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray, manual feeder, or multipurpose feeder.
Copying • • • • 85 Newspaper—The original document is from a newspaper. Other—The original document was printed using an alternate or unknown printer. Photo/Film—The original document is a photo from film. Press—The original document was printed using a printing press. Color This option lets you set the output to either color or monochrome for the scanned image. Save As Shortcut This option lets you save the current settings by assigning a shortcut name.
Copying 86 • Paper Saver—This prints two or more pages of an original document on the same page. Paper Saver is also called N-up printing, where N stands for the number of pages. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page. • Separator Sheets—This places a blank sheet of paper between copies, pages, or print jobs.
E-mailing 87 E-mailing Scanner glass A B C ADF Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
E-mailing 88 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
E-mailing 89 E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For more information, see “Activating the home screen applications” on page 21.
E-mailing 90 Sending an e‑mail using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
E-mailing 91 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. • Secure PDF—Create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF—Create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file.
E-mailing 92 Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Color This option lets you set the output to either color or monochrome for the scanned image. Content This option lets you set the original document type and source.
E-mailing 93 Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Faxing 94 Faxing Scanner glass A B C Automatic document feeder (ADF) Use the scanner glass for single-page documents, book pages, Use the ADF for multiple‑page documents including two- small items (such as postcards or photos), transparencies, photo sided (duplex) pages. paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Faxing 95 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual). For more information, see “Regulatory notices for telecommunication terminal equipment” on page 331.
Faxing 96 4 In the Fax Number field, enter the printer fax number. 5 Click Submit. Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Faxing 97 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to the port of the printer. port of the printer.
Faxing 98 Connected to different wall jacks PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Faxing 99 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephone to the port of the printer. Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Faxing 100 Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Faxing 101 Scenario 3: VoIP telephone service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port. 3 Connect the telephone to the port of the printer.
Faxing 102 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port.
Faxing 103 • Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone. Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack.
Faxing 104 If the wall jack or equipment in your facility is not compatible with this type of connection, then you need to use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility port of the printer.
Faxing 105 Connecting the printer to a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Faxing 106 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE 1 Connect one end of the telephone cable that came the printer to the LINE port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port.
Faxing 107 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Note: Do not remove the adapter plug from the telephone system. port of the printer if you are connecting to a serial or cascaded Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern.
Faxing 108 4 In the Fax Number field, enter the printer fax number. 5 Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Faxing 109 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book. 5 Touch Fax It.
Faxing 110 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the shortcut number using the keypad. 4 Touch Fax It.
Faxing 111 4 Specify the time the fax will be transmitted, and then touch . 5 Touch Fax It. Note: The document is scanned, and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Faxing 112 Customizing fax settings Changing the fax resolution 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Faxing 113 Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax.
Faxing 114 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Holding Faxes.
Faxing 115 Select from the following values: • Standard—Use this when faxing most documents. • Fine 200 dpi—Use this when faxing documents with small prints. • Super Fine 300 dpi—Use this when faxing documents with fine details. Darkness This option lets you adjust how light or dark the faxes are in relation to the original document.
Faxing 116 Scan Preview This option lets you view the first page of the image before it is included in the fax. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Using the advanced options Select from the following settings: • Adjust ADF Skew—This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.
Scanning 117 Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server. For more information, see “Setting up Scan to Network” on page 24.
Scanning 118 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Scanning 119 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch > Send It.
Scanning 120 ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single-page documents, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive images using Scan to Computer.
Scanning 121 Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure that your computer and printer are connected to the same network. 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK.
Scanning 122 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears. 4 Select the destination folder, and then touch Scan to USB drive. Note: The printer goes back to the home screen after 30 seconds of inactivity. 5 Adjust the scan settings, and then touch Scan It.
Scanning 123 Select from the following content sources: • • • • • • • • Black/White Laser—The original document was printed using a mono laser printer. Color Laser—The original document was printed using a color laser printer. Inkjet—The original document was printed using an inkjet printer. Magazine—The original document is from a magazine. Newspaper—The original document is from a newspaper. Other—The original document was printed using an alternate or unknown printer.
Scanning 124 Using the advanced options Select from the following settings: • Adjust ADF Skew—This straightens scanned images that are slightly skewed when received from the ADF tray. • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you scan the document. • Custom Job—This combines multiple scanning jobs into a single job.
Understanding the printer menus 125 Understanding the printer menus Menus list Supplies Menu Paper Menu Reports Network/Ports Cyan Cartridge Magenta Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics Active NIC Yellow Cartridge Substitute Size Network Setup Page Standard USB Black Cartridge Paper Texture Network [x] Setup Page SMTP Setup Waste Toner Bottle Paper Weight Shortcut List Black and Color Imaging Kit Paper Loading Fax Job Log Maintenance Kit Cust
Understanding the printer menus 126 Supplies menu Use To Cyan, Magenta, Yellow, or Black Toner Cartridge Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Invalid Region OK Non‑genuine Lexmark Cartridge Show the status of the cyan, magenta, yellow, or black toner cartridge.
Understanding the printer menus 127 Paper menu Default Source menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • The 650‑sheet duo tray must be installed in order for Multipurpose Feeder to appear as a menu setting in the Paper menu. • Tray 1 (standard tray) is the factory default setting. • Only installed paper sources will appear as menu settings.
Understanding the printer menus 128 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder.
Understanding the printer menus 129 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the paper type being manually loaded.
Understanding the printer menus 130 Substitute Size menu Use To Substitute Size Off Statement/A5 Letter/A4 All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions are allowed. • Off indicates that no size substitutions are allowed. • Setting a size substitution lets the print job continue without Change Paper appearing.
Understanding the printer menus 131 Use To Bond Texture Smooth Normal Rough Specify the relative texture of the bond paper loaded. Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded. Preprinted Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded.
Understanding the printer menus 132 Paper Weight menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded. Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded.
Understanding the printer menus 133 Use To Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded. Preprinted Weight Light Normal Heavy Specify the relative weight of the preprinted paper loaded. Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded. Light Weight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify that the relative weight of the paper loaded is heavy.
Understanding the printer menus 134 Use To Heavy Glossy Loading Off Determine and set two‑sided printing for all print jobs that specify Heavy Glossy as the paper type. Labels Loading Off Determine and set two‑sided printing for all print jobs that specify Labels as the paper type. Bond Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Bond as the paper type.
Understanding the printer menus 135 Custom Types menu Use To Custom Type [x] Paper Card Stock Transparency Glossy Rough/Cotton Labels Envelope Associate a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created in the Embedded Web Server or MarkVisionTM Professional. Recycled Paper Card Stock Transparency Glossy Rough/Cotton Labels Envelope Notes: • Paper is the factory default setting for Custom Type [x].
Understanding the printer menus 136 Universal Setup menu Use To Units of Measure Inches Millimeters Specify the unit of measure. Portrait Width 3–8.5 inches 76–215.9 mm Set the width for portrait orientation. Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the U.S. factory default setting. You can increase the width in 0.
Understanding the printer menus 137 Use To Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log Print a report containing information about the last 100 attempted, received, and blocked calls.
Understanding the printer menus 138 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding the printer menus 139 Use To Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Display and set the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding the printer menus 140 Use To Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved.
Understanding the printer menus 141 Use To Enable DDNS Yes No View or change the current DDNS setting. Enable mDNS Yes No View or change the current mDNS setting. DNS Server Address View or change the current DNS server address. Backup DNS Server Address [x] View or change the current DNS server address. Enable HTTPS Yes No View or change the current HTTPS setting. Note: Yes is the factory default setting. Note: Yes is the factory default setting. Note: Yes is the factory default setting.
Understanding the printer menus 142 Use To Wi‑Fi Protected Setup Start Push Button Method Start PIN Method Establish a wireless network and enable network security. Notes: • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point.
Understanding the printer menus 143 Use To View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting.
Understanding the printer menus 144 Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • • • • Auto is the factory default setting. Disabled turns off job buffering. The USB buffer size value can be changed in 1-KB increments. The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Understanding the printer menus 145 Use To Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. SMTP Server Authentication No authentication required Login/Plain CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5 Specify the type of user authentication required for scan to e‑mail privileges.
Understanding the printer menus 146 Miscellaneous Security Settings menu Use To Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1 to 10 attempts. “3 attempts” is the factory default setting.
Understanding the printer menus 147 Confidential Print menu Use To Max Invalid PIN Off 2–10 Set a limit on the number of times an invalid PIN can be entered. Notes: • This menu item appears only when a formatted, working printer hard disk is installed. • When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Set a limit on how long the printer stores confidential print jobs.
Understanding the printer menus 148 Use To Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time.
Understanding the printer menus Use 149 To Configure Log (continued) Specify how audit logs are configured. Admin’s e-mail address Notes: [256 character string] • “Admin’s e‑mail address” determines if administrators are automatically Digitally sign exports notified of certain log events. This setting can have one or more e‑mail Off addresses (separated by commas). On • “Digitally sign exports” determines if the printer automatically signs each Severity of events to log exported security log.
Understanding the printer menus 150 Use To Time Zone Select the time zone. Note: GMT is the factory default setting. Automatically Observe DST On Off Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Enable NTP On Off Enable Network Time Protocol, which synchronizes the clocks of devices on a network.
Understanding the printer menus 151 Use To Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media. • Paper minimizes the amount of paper and specialty media needed for a print job.
Understanding the printer menus 152 Use To Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key [x] Specify a language and custom key information for the printer keyboard. Paper Sizes U.S. Metric Specify the default system of measurement for paper sizes. Notes: • U.S.
Understanding the printer menus 153 Use To Displayed Information Left side Right side Custom Text [x] [text entry] Specify what is displayed on the upper left and right corners of the home screen. For the “Left side” and “Right side” menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text [x] Notes: • IP Address is the factory default setting for “Left side.
Understanding the printer menus 154 Use To Displayed Information (continued) Waste Toner Bottle Paper Jam Load Paper Service Errors Specify the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors settings. Select from the following options: Display Yes No Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Activate. • Default is the factory default setting for “Type of Message to Display”.
Understanding the printer menus 155 Use To Time Format 12 hour A.M./P.M. 24 hour clock Format the printer time. Screen Brightness 20–100 Specify the brightness of the printer control panel screen. One Page Copy Off On Set copies from the scanner glass to only one page at a time. Audio Feedback Button Feedback On Off Set the audio volume for the buttons. Volume 1–10 Show Bookmarks Yes No Note: “12 hour A.M./P.M.” is the factory default setting. Note: 100 is the factory default setting.
Understanding the printer menus 156 Use To Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the location of the printer. Note: The location is stored on the Embedded Web Server. Alarms Alarm Control Cartridge Alarm Set an alarm when the printer requires operator intervention.
Understanding the printer menus 157 Use To Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Set the printer to follow the setting of “Hibernate Timeout” even when an active Ethernet or fax connection exists. Notes: • Do Not Hibernate is the factory default setting. • If “Hibernate Timeout on Connection” is set to Do Not Hibernate, then the device never automatically hibernates.
Understanding the printer menus 158 Use To Timeouts Job Hold Timeout 5–255 Set the amount of time in seconds the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue. Notes: • 30 is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Understanding the printer menus 159 Use To Press Sleep Button Do Nothing Sleep Hibernate Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Notes: • Sleep is the factory default setting. • Do Nothing ignores any Sleep button presses regardless of duration. Press and Hold Sleep Button Do Nothing Sleep Hibernate Determine how the printer, while in idle state, reacts to a long press of the Sleep button.
Understanding the printer menus 160 Use To Allow color copies On Off Enable color in copies. Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify whether an original document is two‑sided (duplex) or one‑sided, and then specify whether the copy should be two‑sided or one‑sided. Notes: • On is the factory default setting. • Setting this to Off hides all color‑specific menus. • This setting overrides the Color setting.
Understanding the printer menus 161 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Specify the paper size of the original document. Copy To Source Tray [x] Manual Feeder Multipurpose Feeder Specify the paper source for copy jobs. Transparency Separators On Off Place a sheet of paper between transparencies.
Understanding the printer menus 162 Use To Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Specify header and footer information and its location on the page. Select from the following location options: • • • • • • Top left Top middle Top right Bottom left Bottom middle Bottom right Notes: • Off is the factory default setting for the location. • “All pages” is the factory default setting for “Print on.
Understanding the printer menus 163 Use To Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Contrast 0–5 Best for content Specify the contrast used for the copy job. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document.
Understanding the printer menus 164 Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line. Use To Fax Name Specify the name of the fax in the printer. Fax Number Specify the telephone number assigned to the fax. Fax ID Fax Name Fax Number Specify how the fax is identified. Enable Manual Fax On Off Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting.
Understanding the printer menus 165 Use To Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover page. Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Specify quality in dots per inch (dpi).
Understanding the printer menus 166 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how text and graphics are oriented on a page. Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 167 Use To Dialing Prefix Rules Prefix Rule [x] Establish a dialing prefix rule. Automatic Redial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Redial frequency 1–200 Specify the number of minutes between redials. Behind a PABX Yes No Enable or disable switchboard blind dialing without a dial tone. Enable ECM Yes No Enable or disable Error Correction Mode for fax jobs.
Understanding the printer menus 168 Use To Background Removal ‑4 to 4 Adjust the amount of background visible on a scanned image. Color Balance Cyan - Red Magenta - Green Yellow - Blue Enable an equal balance of colors in the scanned image. Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop during scanning and to adjust the dropout setting for each color threshold.
Understanding the printer menus 169 Use To Temperature ‑4 to 4 Specify “warm” or “cool” outputs. Notes: • 0 is the factory default setting. • “Cool” values generate a bluer output than the default while “warm” values generate a redder output than the default. Enable Color Fax Scans Off by default On by default Never use Always use Enable color faxing. Note: “Off by default” is the factory default setting. Auto Convert Color Faxes to Mono Convert all outgoing faxes to black and white.
Understanding the printer menus 170 Use To Sides (Duplex) Off On Enable two‑sided (duplex) printing for incoming fax jobs. Separator Sheets Off Before Job After Job Enable the printer to include separator sheets for incoming fax jobs. Separator Sheet Source Tray [x] Multipurpose Feeder Specify the paper source for the separator sheet. Fax Footer On Off Print the transmission information at the bottom of each page from a received fax.
Understanding the printer menus 171 Use To Enable Color Fax Receive On Off Enable the printer to receive fax in color and print it in grayscale. Use To Transmission Log Print log Do not print log Print only for error Enable printing of a transmission log after each fax job. Receive Error Log Print Never Print on Error Enable printing of a receive error log following a receive error. Auto Print Logs On Off Enable automatic printing of fax logs.
Understanding the printer menus 172 Use To Ringer Volume Off On Control the fax speaker ringer volume. Use To All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Note: On is the factory default setting. Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Mode sends the fax job to a fax server for transmission.
Understanding the printer menus 173 Use To Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the content was originally produced. Fax Resolution Standard Fine 200 dpi Super Fine 300 dpi Specify the resolution level for scanning to fax. Darkness 1–9 Adjust the darkness of the output. Orientation Portrait Landscape Specify the orientation of the scanned image.
Understanding the printer menus 174 Use To Enable Analog Receive Off On Enable receiving of analog faxes. Note: Off is the factory default setting. E‑mail Settings menu Use To E‑mail Server Setup Subject Message File Name Specify e‑mail server information. E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On Send a copy of the e-mail to the sender. E‑mail Server Setup Max E‑mail size 0–65535 KB Specify the maximum e-mail size in kilobytes (KB).
Understanding the printer menus 175 Use To Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the scanned file. PDF Version 1.2–1.7 A–1a Set the version of the PDF file that will be scanned for e‑mailing. Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 176 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the document being scanned. Sides (Duplex) Off Long edge Short edge Specify how the text and graphics are oriented on the page. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 177 Use To Use Multi‑Page TIFF On Off Choose between single-page TIFF files and multiple‑page TIFF files. For a multiplepage scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding the printer menus 178 Use To Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Contrast 0–5 Best for content Specify the contrast of the output. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document.
Understanding the printer menus 179 FTP Settings menu Use To Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the file for FTP sending. PDF Version 1.2–1.7 A–1a Set the version level of the PDF file for FTP sending. Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 180 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how the text and graphics are oriented on the page. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 181 Use To Use Multi‑Page TIFF On Off Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding the printer menus 182 Use To Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Contrast 0–5 Best for content Specify the contrast of the output. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document.
Understanding the printer menus 183 Flash Drive menu Scan Settings menu Use To Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the file to be sent through FTP. PDF Version 1.2–1.7 A1–a Set the version of the PDF file to be sent through FTP. Content Type Text Graphics Text/Photo Photo Specify the content of the original document.
Understanding the printer menus 184 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how the text and graphics are oriented on a page. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 185 Use To Use Multi‑Page TIFF On Off Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding the printer menus 186 Use To Contrast 0–5 Best for content Specify the contrast of the output. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a scanned image. Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image. Scan edge to edge Off On Allow edge-to-edge scanning of the original document.
Understanding the printer menus Use To Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies. Sides (Duplex) 1 sided 2 sided Specify whether prints are on one side or on both sides of the page. Duplex Binding Long Edge Short Edge Define binding for duplexed pages in relation to page orientation. 187 Note: “(1,2,3) (1,2,3)” is the factory default setting. Note: “1 sided” is the factory default setting.
Understanding the printer menus Use 188 To Separator Sheet Source Specify the paper source for separator sheets. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose Feeder Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job. Note: Do Not Print is the factory default setting. Print Settings Setup menu Use To Printer Language PCL Emulation PS Emulation Set the default printer language. Notes: • PS Emulation is the factory default printer language.
Understanding the printer menus 189 Use To Download Target RAM Flash Disk Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in the RAM is temporary. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • This menu item appears only when a flash drive or a formatted, working printer hard disk is installed.
Understanding the printer menus 190 Use To Copies 1–999 Specify the default number of copies for each print job. Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies. Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted. Note: 1 is the factory default setting.
Understanding the printer menus 191 Use To Paper Saver Border None Solid Print a border when using Paper Saver. Note: None is the factory default setting. Quality menu Use To Print Mode Color Black Only Specify whether images are printed in black and white or in color. Color Correction Auto Off Manual Adjust the color output on the printed page. Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting.
Understanding the printer menus 192 Use To Color Saver On Off Reduce the amount of toner used for graphics and images. The amount of toner used for text is not reduced. Notes: • Off is the factory default setting. • On overrides Toner Darkness settings. RGB Brightness ‑6 to 6 Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. Note: 0 is the factory default setting. RGB Contrast 0–5 Adjust the contrast of printed objects.
Understanding the printer menus 193 Use To Manual Color RGB Image RGB Text RGB Graphics Customize the RGB color conversions. Select from the following options: Vivid sRGB Display Display—True Black sRGB Vivid Off Notes: • sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor. • sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
Understanding the printer menus 194 Job Accounting menu Note: This menu appears only when a formatted, non-defective printer hard disk is installed. Make sure the printer hard disk is not read/write‑ or write‑protected. Use To Job Accounting Log Off On Determine and set if the printer creates a log of the print jobs it receives. Job Accounting Utilities Print and delete log files or export them to a flash drive.
Understanding the printer menus 195 Use To E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs. Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Utilities menu Use To Remove Held Jobs Confidential Held Not Restored All Delete confidential and held jobs from the printer hard disk.
Understanding the printer menus 196 Use To Coverage Estimator Off On Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Use To Print Error Pages Off On Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Use To Scale to Fit Yes No Scale page content to fit the selected paper size.
Understanding the printer menus 197 Use To Image Smoothing On Off Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions. Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher in resolution. PCL Emul menu Use To Font Source Resident Disk Download Flash All Specify the set of fonts used by the Font Name menu. Notes: • “Resident” is the factory default setting.
Understanding the printer menus 198 Use To PCL Emulation Settings Pitch 0.08–100 Specify the font pitch for scalable monospaced fonts. PCL Emulation Settings Orientation Portrait Landscape Notes: • • • • 10 is the factory default setting. Pitch refers to the number of fixed‑space characters per inch (cpi). Pitch can be increased or decreased in 0.01‑cpi increments. For nonscalable monospaced fonts, the pitch appears on the display but it cannot be changed.
Understanding the printer menus 199 Use To Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Env Off None 0–199 Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.
Understanding the printer menus 200 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers To Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT N
Understanding the printer menus 201 Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Image menu Use To Auto Fit On Off Select the optimal paper size, scaling, and orientation. Invert On Off Invert bitonal monochrome images.
Understanding the printer menus 202 Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings E‑mail Guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings FTP Guide Provides information about scanning docum
Saving money and the environment 203 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 204 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 244. Saving energy Using Eco‑Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Saving money and the environment 205 Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Click Submit. Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode.
Saving money and the environment 206 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Saving money and the environment Using the printer control panel 1 From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. 3 Touch Submit. Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into Ready state.
Saving money and the environment 208 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 209 To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or region. 3 Follow the instructions on the computer screen.
Securing the printer 210 Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Securing the printer • • • • 211 The printer is being moved to a different department or location. The printer is being serviced by someone from outside your organization. The printer is being removed from your premises for service. The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed.
Securing the printer 212 Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Securing the printer 213 3 From the Disk encryption menu, select Enable. Notes: • Enabling disk encryption will erase the contents of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 4 Click Submit. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Maintaining the printer 214 Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet.
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then let them dry. 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover.
Maintaining the printer 216 Checking the status of parts and supplies Checking the status of parts and supplies on the printer control panel From the home screen, navigate to: Status/Supplies > View Supplies Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and the printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen.
Maintaining the printer 217 Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Maintaining the printer 218 Item United States and Canada European Union (EU), European Economic Area (EEA), and Switzerland Rest of the world Magenta 801HM 802HM 808HM Yellow 801HY 802HY 808HY Extra High Yield Return Program toner cartridges Black 801XK 802XK 808XK Cyan 801XC 802XC 808XC Magenta 801XM 802XM 808XM Yellow 801XY 802XY 808XY For more information on countries located in a region, visit www.lexmark.com/regions.
Maintaining the printer 219 Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The fuser and transfer module are included in the maintenance kit and can also be individually ordered and replaced, if necessary. • To replace the maintenance kit, contact customer support at http://support.lexmark.com or your service representative.
Maintaining the printer Replacing supplies Replacing the waste toner bottle 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle. 2 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Maintaining the printer 221 3 Open the top door. 4 Remove the right side cover. 1 2 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
Maintaining the printer 6 Seal the used waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 208. 7 Insert the replacement waste toner bottle. 8 Insert the right side cover.
Maintaining the printer 9 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 10 Close the front door. Replacing a black and color imaging kit 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Maintaining the printer 2 Open the top door. 3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.
Maintaining the printer 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
Maintaining the printer 226 7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. 8 Unpack the replacement black and color imaging kit. Notes: • The color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units. • The black imaging kit includes the imaging kit and the black developer unit. 9 Seal the used imaging kit in the bag that the replacement imaging kit came in.
Maintaining the printer 227 10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. 11 Remove the red packing strip and the attached fabric from the developer units. 12 Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into the matching color slot. 13 Remove the red packing strip from the imaging kit. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit.
Maintaining the printer 14 Align and then insert the imaging kit. 15 Gently but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
Maintaining the printer 16 Insert the waste toner bottle. 17 Insert the right side cover. 18 Insert the toner cartridges.
Maintaining the printer 19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 20 Close the front door.
Maintaining the printer Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: A reduced print quality may result from using non‑Lexmark toner cartridges. 1 Open the top door. 2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
Maintaining the printer 3 Unpack the new toner cartridge, and then remove its packaging. 4 Align the new toner cartridge, and then press the cartridge down until it fits into place. 5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in. For more information, see “Recycling Lexmark products” on page 208.
Maintaining the printer Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open the top door.
Maintaining the printer 3 Lift the toner cartridge handle, and then gently pull it from the imaging kit. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
Maintaining the printer 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. 7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit. Doing so could damage the imaging kit. 8 Remove the used developer unit.
Maintaining the printer 9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. 10 Remove the red shipping cover from the developer unit. 11 Insert the developer unit.
Maintaining the printer 12 Align and then insert the imaging kit. 13 Gently but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated. 14 Replace the waste toner bottle.
Maintaining the printer 15 Insert the right side cover. 16 Insert the toner cartridges. 17 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.
Maintaining the printer 239 18 Close the front door. 19 Seal the used developer unit in the bag that the replacement developer unit came in. For more information, see “Recycling Lexmark products” on page 208. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer Shipping the printer When shipping the printer, use the original packaging.
Managing the printer 241 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Managing the printer 242 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Reports, and then click the type of report you want to view.
Managing the printer 243 Copying printer settings to other printers Note: This feature is available only in network printers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Clearing jams 244 Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing.
Clearing jams 245 • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it.
Clearing jams 246 1 2 3 4 8 5 7 6 Jam location Message on the display What to do 1 Automatic document [x]‑page jam, open automatic feeder feeder (ADF) top cover [28y.xx] Remove all paper from the ADF tray, and then remove the jammed paper. 2 Standard bin [x]‑page jam, clear standard bin [203.xx] Remove the jammed paper. 3 Fuser [x]‑page jam, open front door to clear Open the front door, then pull the tab and hold the fuser [202.xx] fuser cover down, and then remove the jammed paper.
Clearing jams [x]‑page jam, clear standard bin [203.xx] 1 Open the top door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 248 3 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. a If there is a jammed paper under the fuser, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams b Pull the green lever to open the fuser cover. c If there is a jammed paper in the fuser, then hold down the fuser cover, and then remove the paper. Note: Make sure all paper fragments are removed.
Clearing jams 4 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 5 Close the front door. 6 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open front door to clear fuser [20y.xx] 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Clearing jams 2 Open the top door.
Clearing jams 3 Pull the green lever to open the fuser cover. 4 Hold down the fuser cover, and then remove the jammed paper. Note: Make sure all paper fragments are removed.
Clearing jams 5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 6 Close the front door. 7 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open front door [20y.xx] 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Clearing jams 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the front door. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open front door to clear duplex [23y.xx] 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Clearing jams 3 Close the front door. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x] [24y.xx] 1 Pull out the tray completely. Note: The message on the printer display determines in which tray the paper jam is located. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder [251.xx] 1 Pull out the standard 250-sheet tray (Tray 1) and manual feeder. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 257 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear multipurpose feeder [250.xx] 1 Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull out the paper. Note: Make sure all paper fragments are removed. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Clearing jams 258 3 Reload paper into the multipurpose feeder. 4 Slide the paper guide until it lightly rests against the edge of the paper stack. 1 2 5 From the printer control panel, touch Done to clear the message and continue printing.
Clearing jams 259 [x]‑page jam, open automatic feeder top cover [28y.xx] 1 Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. 2 Open the ADF cover. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the ADF cover. 5 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide.
Troubleshooting 260 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom string] Try one or more of the following: • Load the correct size and type of paper in the tray, and then touch Finished changing paper on the printer control panel. Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel. • Cancel the print job.
Troubleshooting 261 Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Touch Scan from flatbed to continue scanning from the scanner glass immediately after the last successful scan job. • Touch Finish job without further scanning to end the last successful scan job. Note: This does not cancel the scan job.
Troubleshooting 262 Defective flash detected [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, touch Continue to ignore the message and continue printing. • Cancel the current print job. Disk full [62] Try one or more of the following: • From the printer control panel, touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored in the printer hard disk.
Troubleshooting 263 Fax Station Name not set up. Contact system administrator. Try either of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Analog Fax setup. If the message appears again after completing the setup, then contact your system support person. Fax Station Number not set up. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message.
Troubleshooting 264 Insufficient memory to collate job [37] Try one or more of the following: • From the printer control panel, touch Continue to print the part of the job already stored and begin collating the rest of the print job. • Cancel the current print job. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing.
Troubleshooting 265 Load [paper source] with [paper size] Try one or more of the following: • Load the tray or feeder with the correct size of paper. • To use the tray or feeder with the correct size of paper, touch Finished loading paper on the printer control panel. Note: If the printer finds a tray or feeder that has the correct size of paper, then it feeds from that tray or feeder.
Troubleshooting 266 Load Manual Feeder with [paper size] Try one or more of the following: • Load the feeder with the correct size of paper. • From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. • From the printer control panel, touch Automatically select paper to use the paper loaded in the tray. • Cancel the print job.
Troubleshooting 267 Memory full, cannot print faxes From the printer control panel, touch Continue to clear the message without printing. Held faxes attempt to print after the printer is restarted. Memory full, cannot send faxes 1 From the printer control panel, touch Continue to clear the message and cancel the fax job. 2 Try one or more of the following: • Reduce the fax resolution, and then resend the fax job. • Reduce the number of pages in the fax, and then resend the fax job.
Troubleshooting 268 Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. • Install a flash memory card with larger capacity. Note: Downloaded fonts and macros not previously stored in the flash memory are deleted. Printer had to restart. Last job may be incomplete.
Troubleshooting 269 Remove packaging material, [area name] 1 Remove any remaining packing material from the indicated location. 2 From the printer control panel, touch Continue to clear the message. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace all originals if restarting job. Try one or more of the following: • Touch Cancel job to clear the message and cancel the scan job.
Troubleshooting 270 Replace defective [type] imaging kit [31.xy] Note: The type can be a black imaging kit, or a black and color imaging kit. Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace jammed originals if restarting job.
Troubleshooting 271 Replace unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported [type] imaging kit [32.xy] Note: The type can be a black imaging kit, or a black and color imaging kit. Remove the indicated imaging kit, and then install a supported one to clear the message.
Troubleshooting 272 Scanner jam, remove jammed originals from the scanner [2yy.xx] Remove the jammed paper from the scanner. SMTP server not set up. Contact system administrator. From the printer control panel, touch Continue to clear the message. Note: If the message appears again, then contact your system support person. Some held jobs were not restored From the printer control panel, touch Continue to delete the indicated job.
Troubleshooting 273 3 Remove the extra flash memory. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many trays attached [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. [Type] imaging kit low [84.xy] Note: The type can be a black imaging kit, or a black and color imaging kit.
Troubleshooting 274 Weblink server not set up. Contact system administrator. An error occurred on the Weblink server, or the server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person. Solving printer problems Basic printer problems Printer display is blank Action Yes No Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel.
Troubleshooting 275 Action Yes No Step 4 Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment. Go to step 5. Check other electrical equipment plugged into the electrical outlet. Does other electrical equipment work? Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted in the correct ports.
Troubleshooting 276 Action Yes No Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer working? Option problems Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step 2.
Troubleshooting 277 Cannot detect memory card Action Yes No Make sure the memory card is installed. a Install the memory card. For more information, see “Installing a memory card” on page 30. The problem is solved. Contact customer support. Note: Check if the memory card is securely connected to the printer controller board. b Print a menu settings page, and then check if the card is listed in the Installed Options list.
Troubleshooting 278 Action Yes Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. No Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 38. Is the tray available in the printer driver? Paper feed problems Jammed pages are not reprinted Action Yes No Turn on Jam Recovery.
Troubleshooting 279 Action Yes No Step 2 a Load paper from a fresh package. Go to step 3. The problem is solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do paper jams still occur frequently? Step 3 Contact customer a Review the tips on avoiding jams. For more information, see “Avoiding support. jams” on page 244. b Follow the recommendations, and then resend the print job. The problem is solved.
Troubleshooting 280 Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Go to step 2. Select one of the Print and Hold options, and then resend the print job. For more information, see “Printing confidential and other held jobs” on page 70.
Troubleshooting 281 Error message about reading the flash drive appears Action Yes No Step 1 Go to step 2. Insert the flash drive into the front USB port. Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Is the flash drive inserted into the front USB port? Step 2 Wait until the printer is Go to step 3. Check if the indicator light on the printer control panel is blinking green.
Troubleshooting 282 Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. The problem is solved. Go to step 2. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is solved. Go to step 3. a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. b Resend the print job.
Troubleshooting 283 Action Yes Step 3 The problem is solved. Contact customer support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. No Did the job print and collate correctly? Multiple‑language PDF files do not print Action Yes No The problem is solved. Go to step 2. Step 1 a Check if the print options for the PDF output are set to embed all fonts.
Troubleshooting 284 Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? The problem is solved. Go to step 3.
Troubleshooting 285 Print job takes longer than expected Action Yes No Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both. Did the job print? Step 2 The problem is solved. Go to step 3.
Troubleshooting 286 Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Yes No Step 1 The problem is solved. Go to step 2. a Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
Troubleshooting 287 Print quality problems Characters have jagged or uneven edges Action Yes Go to step 2. Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: No Select a font that is supported by the printer. Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts. b Resend the print job. Are you using fonts that are supported by the printer? The problem is solved. Contact customer support.
Troubleshooting 288 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • From the printer control panel, change the paper size to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? • From the printer control panel, change the paper type to match the paper loaded in the tray.
Troubleshooting 289 Action Yes No Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. a From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. b Resend the print job. Did the gray background disappear? Step 2 a Remove, and then reinstall the imaging kit. The problem is solved. Contact customer support. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.
Troubleshooting 290 Action Yes No Step 3 a Remove, and then reinstall the imaging kit. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Yes No Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job.
Troubleshooting 291 Action Yes No Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes No Step 1 Go to step 2. Adjust the width and length guides. Go to step 3. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. Go to step 5.
Troubleshooting 292 Print irregularities Leading edge ) ) ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. b Resend the print job. No The problem is solved. Do print irregularities still appear? Step 2 Go to step 3. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Troubleshooting 293 Action Yes No Step 6 Contact customer support. The problem is solved. Action Yes No Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Go to step 2. The problem is solved. Go to step 3. Step 2 a From the Quality menu on the printer control panel, reduce the toner darkness. The problem is solved. Replace the imaging kit, and then resend the print job.
Troubleshooting 294 Action Yes No Step 5 From the printer control panel, set the paper texture in the Paper menu to match the paper loaded on the tray. Go to step 6. Go to step 7. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Go to step 2. The problem is solved. Step 2 Go to step 3.
Troubleshooting 295 Action Yes No Step 3 Go to step 4. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. Go to step 5. Step 4 a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. The problem is solved. From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.
Troubleshooting 296 Action Yes No Step 1 a Check if there is packing material left on the imaging kit. 1 Remove the imaging kit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 a Remove, and then reinstall the imaging kit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. 2 Check if the packing material is properly removed from the imaging kit.
Troubleshooting 297 Repeating defects appear on prints ) ) ) Action Yes Step 1 Go to step 2. 1 Check if the distance between the defects is equal to one of the following: Measure the distance between the defects. Check for a distance between the defects that equals: • • • • • No 25.1 mm (0.98 in.) 29.8 mm (1.17 in.) • 37.7 mm 43.9 mm (1.72 in.) (1.48 in.) 45.5 mm (1.79 in.) • 78.5 mm 94.2 mm (3.70 in.) (3.09 in.) • 95 mm (3.74 in.
Troubleshooting 298 Action Yes No Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Go to step 3. Change the paper type and weight to match the paper loaded in the tray. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Yes No Check if the paper loaded in the tray has the correct paper type and weight.
Troubleshooting 299 Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes Go to step 2. Step 1 a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. b Resend the print job. No The problem is solved. Do streaked horizontal lines appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.
Troubleshooting 300 Action Yes No Step 4 a Remove, and then reinstall the imaging kit. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Yes No Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job.
Troubleshooting 301 Action Yes No Step 3 a Load paper from a fresh package. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 a Remove, and then reinstall the imaging kit. The problem is solved. Go to step 2. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.
Troubleshooting 302 Action Yes Step 2 The problem is solved. Contact customer support. Replace the imaging kit, and then resend the print job. No Does fog or shading disappear from the prints? Toner rubs off Leading edge ABC DEF Trailing edge Action Yes No Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. From the Paper menu on the printer control panel, set the paper texture. Contact customer support.
Troubleshooting 303 Transparency print quality is poor Action Yes No Step 1 Go to step 2. Set the paper type to Transparency. Contact customer support. The problem is solved. Action Yes No Replace the imaging kit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 a Check if your software program is using a correct fill pattern. Go to step 2. The problem is solved.
Troubleshooting 304 Action Yes No Step 2 a From the Paper Menu on the printer control panel, check the paper type and paper weight. b Resend the print job. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Do vertical voids appear on prints? Step 3 Check if you are using a recommended type of paper. a Load paper source with a recommended type of paper. b Resend the print job.
Troubleshooting 305 How is color specified in a document to be printed? Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they let users modify the color of each object in a document. For more information, see the help information of your operating system. How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer.
Troubleshooting Object type CMYK Image 306 Color conversion tables • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text CMYK Graphics • Euro CMYK—Applies color correction to approximate Euroscale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented.
Troubleshooting 307 Action Yes Step 3 The problem is solved. Contact customer support. Make sure you are using a recommended type of color transparency, and then resend the print job. No Does the print on the color transparency look lighter? The color of the print does not match the color of the original file Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor.
Troubleshooting 308 Solving copy problems Copier does not respond Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Does an error or status message appear? Step 2 Go to step 3. Check if the power cord is plugged into the printer and a properly grounded electrical outlet. Connect the power cord to the printer and a properly grounded electrical outlet.
Troubleshooting 309 Scanner unit does not close Action Yes No Check if there are no obstructions between the scanner unit and the printer. a Lift the scanner unit. The problem is solved. Contact customer support. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit. Did the scanner unit close properly? Poor copy quality Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display.
Troubleshooting 310 Action Yes No Step 6 Go to step 7. Change the Content Type and Content Source settings to match the document being scanned. Go to step 8. The problem is solved. Go to step 9. The problem is solved. Contact customer support. The problem is solved. Check the copy settings. From the Copy screen, check if the Content Type and Content Source settings are correct for the document being scanned.
Troubleshooting 311 Solving fax problems Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service. The problem is solved. Contact customer support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).
Troubleshooting 312 Action Yes No Step 4 Go to step 5. Securely connect the cables. Check the printer connections. If applicable, check if the cable connections for the following equipment are secure: • Telephone • Handset • Answering machine Are the cable connections secure? Step 5 a Check the telephone wall jack. 1 Plug the telephone cable into the wall jack. The problem is solved. Go to step 6. 2 Listen for a dial tone.
Troubleshooting 313 Action Yes Step 7 Go to step 8. Check for a dial tone. Did you hear a dial tone? No • Try calling the fax number to make sure that it is working properly. • If the telephone line is being used by another device, then wait until the other device is finished before sending a fax. • If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone. Step 8 The problem is solved. Go to step 9.
Troubleshooting 314 Can send but not receive faxes Action Yes No Step 1 The problem is solved. Go to step 2. Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Troubleshooting 315 Action Yes No Step 2 The problem is solved. Go to step 3. Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. Can you send faxes? The problem is solved. Contact customer support.
Troubleshooting 316 Received fax has poor print quality Action Yes No Step 1 The problem is solved. Go to step 2. Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfactory? The problem is solved. Go to step 3. Step 2 Decrease the incoming fax transmission speed. a Open a Web browser, and then type the printer IP address in the address field.
Troubleshooting 317 Solving scanner problems Cannot scan from a computer Action Yes No Step 1 Go to step 3. Go to step 2. Clear the error message. Go to step 3. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Troubleshooting Action 318 Yes Contact customer Check if either the Append time stamp or the Overwrite existing file check support. box is selected in the destination configuration settings. Step 4 Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings? No Select the Append time stamp or Overwrite existing file check box in the destination configuration settings.
Troubleshooting 319 Action Yes No Step 3 Go to step 4. See “Cleaning the scanner glass” on page 215. Go to step 5. Place the document or photo facedown on the scanner glass in the upper left corner. Go to step 6. See “Print quality problems” on page 287. Go to step 7. Change the Content Type and Content Source settings to match the document being scanned. Problem solved. Contact customer support.
Troubleshooting 320 The scanner does not respond Action Yes No Step 1 Go to step 2. Turn on the printer. Go to step 3. Connect the printer cable securely to the printer and the computer, print server, option, or other network device. Go to step 4. Connect the power cord to the printer and a properly grounded electrical outlet. Turn on the switch or reset the breaker. Go to step 5. Check if the printer is turned on.
Troubleshooting 321 Solving home screen applications problems An application error has occurred Action Yes No Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the address field. If you do not know the IP address of the printer, then you can: • View the IP address on the printer home screen.
Troubleshooting 322 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. b Open a Web browser, and then type the IP address.
Troubleshooting 323 Contacting customer support When you contact customer support, you will need to be able to describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page.
Notices 324 Notices Product information Product name: Lexmark CX510de and CX510dthe Machine type: 7527 Model(s): 636, 637 Edition notice June 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 325 Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices 326 Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
Notices 327 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.
Notices 328 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 329 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 30 By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Notices 330 The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Notices 331 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energyrelated products. The manufacturer of this product is: Lexmark International, Inc.
Notices 332 This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.
Notices 333 la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.
Notices 334 Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Notices 335 Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.
Notices 336 Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type/Model LEX-M01-005, FCC ID: IYLLEXM01005; IC:2376A-M01005 Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Notices 337 AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Notices 338 Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Notices 339 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 340 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 341 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 342 Index Numerics 250‑sheet tray loading 46 550‑sheet tray installing 34 loading 46 650‑sheet duo tray installing 34 loading 46, 50 Symbols [Color] cartridge low [88.xy] 261 [Color] cartridge nearly low [88.xy] 261 [Color] cartridge very low, [x] estimated pages remain [88.xy] 261 [Type] imaging kit low [84.xy] 273 [Type] imaging kit nearly low [84.xy] 273 [Type] imaging kit very low, [x] estimated pages remain [84.xy] 273 [x]‑page jam, clear manual feeder [251.
Index Confidential Print menu 147 Configuration change, some held jobs were not restored [57] 261 configuration information wireless network 42 configurations printer 11 configuring multiple printers 243 supply notifications, imaging kit 242 supply notifications, maintenance kit 242 supply notifications, toner cartridge 242 supply notifications, waste toner bottle 242 configuring e‑mail settings 87 configuring supply notifications from the Embedded Web Server 242 connecting printer to distinctive ring serv
Index digital telephone service fax setup 102 directory list printing 72 Disk full [62] 262 Disk must be formatted for use in this device 262 disk wiping 212 display troubleshooting printer display is blank 274 display, printer control panel 14 adjusting brightness 207 disposing of printer hard disk 210 distinctive ring service, fax connecting to 107 documents, printing from Macintosh 66 from Windows 66 DSL filter 100 duplexing 78 E Eco‑Mode setting 204 Edit Security Setups menu 145 embedded solutions inf
Index Fax Mode (Fax Server Setup) menu 172 fax name, setting 107 fax number, setting 107 fax options content source 115 content type 115 darkness 115 delayed send 115 page setup 115 resolution 114 scan preview 116 Fax partition inoperative. Contact system administrator. 262 fax screen advanced options 116 options 115 Fax server 'To Format' not set up. Contact system administrator.
Index installing printer on a network Ethernet networking 40 installing printer software adding options 38 installing printer software (Windows) 38 Insufficient memory for Flash Memory Defragment operation [37] 263 Insufficient memory to collate job [37] 264 Insufficient memory to support Resource Save feature [35] 264 Insufficient memory, some Held Jobs were deleted [37] 263 Insufficient memory, some held jobs will not be restored [37] 264 interior of the printer cleaning 214 internal options 27 IP addres
Index PostScript 196 Print Settings 186 Quality 191 Reports 136 Scan Settings 183 Security Audit Log 148 Set Date/Time 149 Setup 188 SMTP Setup menu 144 Standard Network 137 Standard USB 143 Substitute Size 130 Supplies 126 TCP/IP 140 Universal Setup 136 Utilities 195 Wireless 141 XPS 196 message e‑mail options 91 Miscellaneous Security Settings menu 146 mobile device printing from 70 moving the printer 10, 239 Multi Send adding a profile 23 setting up 23 multipurpose feeder loading 51 MyShortcut about 23
Index preparing to set up the printer on an Ethernet network 40 print irregularities 292 print job canceling, from computer 72 print quality cleaning the scanner glass 215 replacing a developer unit 233 replacing imaging kit 223 replacing the waste toner bottle 220 print quality troubleshooting blank pages 295 characters have jagged edges 287 clipped pages or images 287 gray background on prints 288 horizontal voids appear on prints 289 print irregularities 292 print is too dark 293 print is too light 294
Index Fax Station Number not set up. Contact system administrator.
Index printing confidential and other held jobs from a Macintosh computer 70 from Windows 70 printing forms 66 printing from a flash drive 68 printing from a mobile device 70 printing in black and white 66 publications where to find 9 Push Button Configuration method using 43 Q Quality menu 191 Quiet Mode 204 R recipient(s) e‑mail options 91 recycled paper using 61, 203 recycling Lexmark packaging 208 Lexmark products 208 toner cartridges 208 reducing a copy 79 reducing noise 204 Reinstall missing or unr
Index to a computer using the Embedded Web Server 120 to an FTP address 118, 119 scanning to a computer 121 using the Embedded Web Server 120 scanning to a flash drive 121 scanning to an FTP address creating shortcuts using the computer 117 using a shortcut number 118 using the address book 119 using the printer control panel 118 scanning to network destinations 117 Schedule Power Modes using 207 security modifying confidential print settings 71 Security Audit Log menu 148 security lock 210 security lock p
Index touch screen buttons 17 transparencies copying on 75 loading 51 tips on using 58 trays linking 53, 55 unlinking 53, 55 troubleshooting an application error has occurred 321 cannot open Embedded Web Server 321 checking an unresponsive printer 274 contacting customer support 323 FAQ about color printing 304 fax and e‑mail functions are not set up 315 solving basic printer problems 274 the scanner does not respond 320 troubleshooting, color quality color of print and color on computer screen do not matc
Index viewing reports 241 viewing a fax log 112 virtual display checking, using Embedded Web Server 241 voice mail setting up 96 Voice over Internet Protocol (VoIP) fax setup 101 VoIP adapter 101 volatile memory 210 erasing 211 volatility statement of 210 W waste toner bottle ordering 219 replacing 220 Waste toner bottle nearly full [82.