Quick Reference Guide

Jam access
area
Printer control
panel message
What to do
6 Tray [x] [x]‑page jam, open
tray [x]. [24y.xx]
Pull the indicated tray
out, and then remove
the jammed paper.
7 Rear door [x]‑page jam, open
rear door. [20y.xx]
Open the rear door, and
then remove the
jammed paper.
8 Finisher rear
door
[x]-page jam,
remove all pages
from the finisher’s
accumulator. Leave
paper in bin [45y.xx]
• Open the finisher
rear door, and then
remove the
jammed paper.
• Open the trap door,
and then remove
the jammed paper.
9 Finisher output
bin
[x]-page jam,
remove all pages
from the output bin.
Leave paper in
bin [45y.xx]
• Move the left
tamper arm to the
left and the right
tamper arm to the
right, and then
remove the
jammed paper from
the finisher bin.
• Open the finisher
rear door and the
trap door, and then
remove any
jammed pages.
[x]‑page jam, open automatic feeder top
cover. [28y.xx]
1 Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from
the ADF tray.
2 Open the ADF cover.
3 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
4 Close the ADF cover.
5 Straighten the edges of the original documents, then load the
documents into the ADF, and then adjust the paper guide.
6 From the printer control panel, touch Done to clear the message
and continue printing.
[x]‑page jam, clear standard bin. [20y.xx]
1 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
2 From the printer control panel, touch Done to clear the message
and continue printing.
[x]‑page jam, open rear door. [20y.xx]
1 Open the front door to loosen the jammed paper in the rear door.
2 Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
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