4232 Printer Model 302 User’s Guide SA24-4386-01
4232 Printer Model 302 User’s Guide IBM SA24-4386-01
Note! Before using this information and the product it supports, be sure to read the general information under “Notices” on page ix. | Second Edition (September 1994) | This major revision obsoletes and replaces SA24-4386-00 and Technical Newsletter | SN24-2028-00. Changes or additions to the text and illustrations are indicated by a | vertical line to the left of the change.
Contents Notices . . . . . . . . . . . . . Electronic Emission Notices . . Trademarks and Service Marks Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii . . . . . . . . . . . . . . . . . . . . . . . . . Preface . . . . . . . . How to Use This Guide Publications . . . . . . Introduction . . . . . . ix ix xii xv . xv xvii xix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Forms Thickness Setting . . . . . . . . . . Adjusting the Left Margin . . . . . . . . . . . . . . . . . . Adjusting the Top of Form Position . . . . . . . . . . . . Adjusting the Tear-off Position . . . . . . . . . . . . . . . Adjusting the Load Position . . . . . . . . . . . . . . . . . Adjusting the Print Alignment . . . . . . . . . . . . . . . . Unloading Forms . . . . . . . . . . . . . . . . . . . . . . . . Removing the Dual Purpose Forms Device (F2) . . . . . .
Operator Panel . . . . . . . . . Alarm . . . . . . . . . . . . . Display . . . . . . . . . . . . . Power Indicator . . . . . . . . Ready Indicator . . . . . . . . Processing Indicator . . . . . Online Indicator . . . . . . . . Attention Indicator . . . . . . Unit Check Indicator . . . . . Operator Panel Keys . . . . Configuration Parameter Values . Operating States . . . . . . . . . . Ready and Not Ready . . . . . . . Forms . . . . . . . . . . . . . . . . . . . . .
Appendix A. Training Guideline Introduction . . . . . . . . . . . . . Guideline for Training . . . . . . . Customer Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B. Problem Solving . . . . . . . Using the Status Code and Problem Listings Status Codes . . . . . . . . . . . . . . . . . . Problem List Index . . . . . . . . . . . . . . . Forms Device Inspection . . . . . . . . . .
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii User’s Guide Model 302
Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of the intellectual property rights of IBM may be used instead of the IBM product, program, or service.
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
New Zealand Compliance Statement This is a Class A computing device and shall not be located at a distance closer than 20 meters from the boundary of a residential property.
Trademarks and Service Marks The following terms, denoted by an asterisk (*) in this publication, are trademarks of the IBM Corporation in the United States or other countries or both. AS/400 IBM and the IBM logo Personal System/2 Proprinter RISC System/6000 | | The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other companies as follows: Lexmark Lexmark International, Inc.
Safety Information The construction of this machine provides extra protection against the risk of electric shock by grounding appropriate metal parts. The extra protection may not function unless the power cord is connected to a properly grounded outlet. This machine has a grounding-type (3-wire) power cord because grounding is necessary. It is the responsibility of the customer or the person installing the machine to connect it to a properly grounded outlet.
The safety features of some parts may not always be obvious. Therefore, replacement parts must have the identical or equivalent characteristics as the original parts. The maintenance information for this machine has been written for the professional service person and is not intended to be used by others.
Preface This guide describes the basic operating procedures for the IBM* 4232 Printer Model 302 and should be read and used by those who install or operate the printer, or supervise printer operations. You need only basic operating experience to use the printer. This experience includes an understanding of how a printer works, how to connect cables, and how to select items from an operator panel menu. You can use the printer for many different types of applications.
Appendix B, “Problem Solving,” describes how to diagnose and solve printer problems. Appendix C, “Forms Information,” describes the types of forms needed for each forms device. Appendix D, “Declaration of IBM Product Noise Emission Values,” provides the noise emission values for the printer. | | Appendix E, “Cabling Information,” contains parallel and serial cable information. You will use the IBM 4232 Printer Model 302 User’s Guide with the IBM 4232 Printer Model 302 Operator Panel Instructions.
Publications The following publications provide information on the 4232 Printer Model 302. For planning, setup, and operating information, see: IBM 4232 Printer Model 302 User’s Guide, SA24-4386. This guide describes the operating procedures for the printer (with special emphasis on using the forms devices). IBM 4232 Printer Model 302 Operator Panel Instructions, SA24-4387. This manual describes how to operate the printer control panel. IBM 4232 Printer Model 302 Quick Reference Guide, SA24-4388.
For service information, see: IBM 4230 and 4232 Printers Maintenance Analysis Procedures, SA40-0571. This manual is a guide for servicing the IBM 4230 and 4232 Printers. It is the primary maintenance tool for trouble analysis and repair of the 4230 and 4232 Printers. IBM 4230 and 4232 Printers Maintenance Information Manual, SA40-0572. This manual provides detailed maintenance procedures for the 4230 and 4232 Printers. IBM 4230 and 4232 Printers Illustrated Parts Catalog, SA40-0573.
Introduction Your IBM 4232 Printer Model 302 is a wire-matrix printer with many features to help you perform your work efficiently. Your printer combines excellent print quality along with the ability to print in several print styles and graphics. Your printer receives some instructions from you and some instructions from the computer system. The computer does the processing; the printer prints the result.
You can set line spacing to the following lines per inch (LPI) from the operator panel. LPI represents the number of lines to be printed per vertical inch. 6 8. For more information, see “Using Print Format and Quality Parameters” in IBM 4232 Printer Model 302 Operator Panel Instructions or “Introducing the 4232 Printer Model 302” in IBM 4232 Printer Model 302 Product and Programming Description.
Chapter 1. Setting Up the 4232 Printer Model 302 The following sections describe how to install the IBM* 4232 Printer Model 302. The installation procedure includes: Installing the ribbon Installing the forms device Attaching the printer to your computer. Included with the printer are several manuals that can help you get started: IBM 4232 Printer Model 302 User’s Guide Use this guide to setup and test the printer (as well as to perform simple maintenance and error checking).
Beginning Printer Installation To install the printer, follow these steps: 1. Be sure that you have the following items: Printer Acoustic Cover Lower Forms Guides (F3 Device Only) Paper Door (F3 Device Only) Maintenance Manuals User's Guide Operator Panel Instructions Forms Device Ribbon Cartridge Quick Reference Guide Power Cord Notes: a. Contact your place of purchase if any of the items shown above are missing. b.
2. Place the printer at the workstation (printer stand or table of your choice). Be sure that you have access to both the front and the rear of the printer. 3. Remove the protective film from the access cover window and discard it. 4. Remove the packaging material, if present, from under the acoustic door. 5. Open the access cover. Then open the front paper door as follows: a. Pull the door up until it will not go any higher. b. Push the door back slightly to lock it in the open position.
6. Find the orange tie on the right side of the printer to the left of the print head. Carefully cut the orange tie and remove it from the printer.
7. Consult the following figure and then find the large orange knob and orange shipping brace in the center of the printer. Unscrew the knob and remove the knob and shipping brace from the printer.
Installing the Ribbon Cartridge and Guide The following sections describe preparation, installation, and verification of the ribbon cartridge. To install a new ribbon cartridge, follow these steps: 1. Slide the print head to the center of the printer. 2. Remove the ribbon cartridge from the package. 3. Remove the yellow clip from the ribbon. 4. Turn the blue ribbon advance knob clockwise to take up slack in the ribbon.
5. Align the blue slotted opening on the bottom of the ribbon cartridge with the metal post. You may need to turn the blue ribbon advance knob to align the slots. Lower the ribbon cartridge onto the metal post. Be sure that the plastic tab on the bottom of the ribbon cartridge aligns with the hole in the printer casting. Ta b B lu e S lo tte d O p e n in g M e ta l P o s t 6. Press the cartridge down firmly to snap it into place. Chapter 1.
7. Align the holes in the ribbon guide with the ribbon guide posts on the print head carrier. Press the guide all the way down on the posts until the tops of the posts are even with the top of the ribbon guide.
8. To be sure you have installed the ribbon cartridge correctly, check that: a. The left side of the ribbon cartridge is securely snapped onto the printer. The right side fits over the ribbon drive post but does not latch down. b. There are no twists or folds in the ribbon. c. The ribbon is not catching on the print head. d. The ribbon moves when you turn the blue ribbon advance knob clockwise. If the ribbon does not move, replace the ribbon cartridge. B lu e R ib b o n A d v a n c e K n o b Chapter 1.
Preparing for Forms Device Installation To prepare for installing the forms device, follow these steps: CAUTION: The construction of this machine provides extra protection against the risk of electric shock by grounding appropriate metal parts. The extra protection may not function unless the power cord is connected to a properly grounded outlet. This machine has a grounding-type (3-wire) power cord because grounding is necessary.
2. If you received your printer without an operator panel template installed, you must install the template shipped with the printer. To install the template, do the following: a. Remove the paper from the back of the template. b. Press the template into place on the operator panel, as shown in the following figure.
4. Turn the power On (|). Note: Do not turn the printer power Off (O) during setup unless instructed to do so. The printer does the following: a. All indicators and blocks on the display light, and the alarm beeps. Then the printer displays The printer then displays DIAGNOSTICS IN PROGRESS b. The print head and ribbon move. c.
d. Press Stop. The printer may display ð9ð COVER/DOOR OPEN PRINT SPEED REDUCED and then | ð29 LINK ERROR Ignore these messages until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) 5. If the printer operated correctly, go to Step 6 on page 1-14, otherwise, check the following: Operator Note If you turned the power Off (O) and back On (|) in less than 10 seconds, the display may be blank or a message may appear.
4) Try another electrical device (such as a lamp) in the outlet. 5) If the outlet is working, connect the printer to the outlet again. Return to Step 4 on page 1-12 and try again. 6) If the printer still fails to come on, call your service representative. b.
9. Press Enter to select this category. 10. Press Scroll ↑ or Scroll ↓ until the printer displays Printer Setup Forms Device 11. Press Enter to select this parameter. 12. Press Scroll ↑ or Scroll ↓ until the printer displays the desired forms device. 13. Press Enter to set the device. An asterisk ( ) appears beside your choice of device. * 14. You now need to save this change to the power-on custom set (Custom Set A), so the printer will have the correct device setting the next time it is turned on. a.
d. Press Enter. The printer displays Save Current Values Custom Set A e. Press Enter to save the configuration changes. The printer displays Save Current Values Custom Set A Saved 15. Turn the power Off (O). 16. Slide the print head to the center of the printer. 17. You are now ready to install the forms device. Go to “Selecting the Forms Device Installation Procedure” on page 1-17.
Selecting the Forms Device Installation Procedure Select the forms device installation procedure you will use: Go to “Installing and Using the Continuous Forms Device (F1)” on page 1-18 to install the F1 forms device. Go to “Installing and Using the Dual Purpose Forms Device (F2)” on page 1-53 to install the F2 forms device. Go to “Installing and Using the Document Insertion Device (F3)” on page 1-85 to install the F3 forms device.
Installing and Using the Continuous Forms Device (F1) The following sections describe how to install and use the Continuous Forms Device (F1). Note: Make sure that the proper forms device is configured. See “Preparing for Forms Device Installation” on page 1-10 for the exact steps. Installing the Continuous Forms Device (F1) To install the F1 forms device, follow these steps: 1. Hold the forms device so that the device number F1 is in the upper left corner facing you.
3. Lower the forms device into the printer behind the platen rod so that the bottom metal bar enters the printer first. Align the ends of the forms device with the slots in the frame. Continue to lower the forms device until the device rests in the slots of the frame.
6. To be sure that you have installed the forms device correctly, look at the following figure and compare it to your printer. Check both the left and right sides. Are the clips around the platen rod as shown? If so, you installed the forms device correctly. If not, repeat Steps 3 through 5.
Preparing to Load Forms To prepare to load forms in the F1 forms device, follow these steps: 1. Slide the print head to the far left side of the printer. 2. Loosen the blue forms tension knob by turning it counterclockwise, and then move the blue forms tension knob towards the bottom of the printer until you see the below the number 1. * B lu e F o r m s T e n s io n K n o b Note: Moving the blue forms tension knob to the lets you load forms. * position 3.
4. Open both of the blue tractor doors.
Loading Forms in the F1 Forms Device To load forms in the F1 forms device, follow these steps: 1. Feed the form into the bottom front of the printer. Be sure that the form goes under the blue forms guide/forms sensor and between the tensioning plates. See the figure on page 1-18 for help in locating the tensioning plates. B lu e F o r m s G u id e / F o rm s S e n s o r Chapter 1.
2. Align and put the left paper holes of the form over the left tractor pins. Close the left blue tractor door.
3. Move the right tractor until the right paper holes of the form fit on the right tractor pins. Be sure that the forms are straight. T r a c to r P in s 4. Close the right blue tractor door. Hold the tractor in place and lock the blue locking lever. Note: If necessary, unlock the tractor and adjust it so that the forms are not buckled or stretched too tightly.
5. Close the access cover. Then close the paper door by pulling it out and pushing it down until it latches. 6. To align the top of form position, follow these steps: a. Turn the power On (|) and wait for the power-on sequence to complete (see “Power-On Test” on page 2-3). b. Press Stop. The printer displays NOT READY and then may display ð29 LINK ERROR | Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.
c. Press Micro ↑, Micro ↓, or Line Feed to move the form so that the position of the first line you want to print is in the center of the flat platen rod surface. P la te n R o d P la te n R o d abcdef F ir s t P r in t L in e P la te n R o d S u r fa c e d. If you pressed Micro ↓, you might have slack in the forms. Pull lightly downward on the forms at the bottom of the printer to remove the slack. e. Press Set Top of Form to establish the first print line.
7. To adjust the forms tension: a. Open the front paper door as follows: 1) Pull the door up until it will not go any higher. 2) Push the door back slightly to lock it in the open position. Paper Door b. Move the blue forms tension knob upward to the number of form copies you are using. Make sure you do not unlatch the forms device. For example, if you are using single-part forms, set the lever to 1. If you are using two-part forms, set the lever to 2.
c. Press Start. The printer displays READY and then may display | ð29 LINK ERROR Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) Chapter 1.
Using the Printer Verification Test for the F1 Forms Device To run the printer verification test, follow these steps: 1. Turn the power On (|) if not already on. 2. Wait until the printer displays READY 3. Press Stop. The printer displays NOT READY and then may display ð29 LINK ERROR | Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) 4. Press Test.
5. Press Scroll ↑ or Scroll ↓ until the printer displays OPERATOR PRINT TESTS Printer Verification 6. Press Enter or Start to print this test. The Ready indicator comes on and printing begins. 7. Wait for the printer to stop printing and the Ready indicator to go off. 8. Press Form Feed until you can remove the printout. The lines numbered 1 through 9 should print as shown on the sample printout on page 1-31, and the remainder of the printout should be clear and readable. Chapter 1.
1-32 User’s Guide Model 302
9. Compare your printout with the sample printout. Did the lines print and is the remainder of the printout clear and readable? If YES, go to Step 10. If NO, do the following: a. If any of the following items are not installed correctly, the printer can experience forms jamming, ribbon jamming, or an incorrect printer verification printout: Forms device Ribbon cartridge Forms. Repeat the Setup Instructions from page 1-6 if you suspect a ribbon, forms, or forms device installation problem. b.
Setup and Checkout Complete You have completed a simple setup and checkout of the printer. IBM recommends that you print your power-on custom set (Custom Set A) factory defaults and save this printout for future reference. You are ready to attach the printer to your computer. Go to “Attaching the 4232 Printer Model 302 to Your Computer” on page 1-116. Note: See pages 1-35 through 1-51 for making adjustments, unloading forms, and removing the forms device.
Adjusting the Print Quality After the printer prints a few lines, press Stop and verify that the print quality is satisfactory. Good print quality includes: Clear, legible print Satisfactory darkness or lightness of output. It is up to you to decide if the print quality is satisfactory. Adjustments you can make that affect print quality include: Tractor Tension Incorrect tension on the right tractor can cause the paper holes on the forms to tear, wrinkle, or jam in the printer.
Left Margin and Top of Form Position The adjustment of the first print position can affect the appearance of the output, especially if you are using preprinted forms. To adjust the position of the first print character, see “Adjusting the Left Margin” on page 1-42. To adjust the position of the first print line, see “Adjusting the Top of Form Position” on page 1-44.
Adjusting the Tractor Tension The tractor tension adjustment controls the amount of buckle the forms have after they are loaded in the printer. Since the left tractor does not move, you make this adjustment by moving the right tractor. The ideal adjustment is to center the right and left paper holes of the forms on the tractor pins without stretching or tearing the holes. To adjust the tractor tension on the F1 forms device, follow these steps: 1. Feed several forms through the printer. 2.
Adjusting the Forms Thickness Setting To adjust the lightness or darkness of the print, you must increase or decrease the gap between the print head and the platen rod. This distance is automatically set for you by the Automatic Forms Thickness Adjustment (AFTA), but you can make corrections to the distance if the print output is not as you desire. It is up to you to decide if the print is dark (or light) enough to meet your requirements.
4. When you release the key, the printer automatically saves the current value. Note: The J’s indicate the position of the print head relative to the limits. As long as you press Darker or Lighter, the printer displays an increasing amount of darkness or lightness until one of the limits of the gap is reached.
Adjusting the Forms Tension The forms tension lever controls the tension on the forms. The blue forms tension knob lets you adjust the setting of the forms tension lever. The forms tensioner is a metal plate with a row of metal fingers that applies tension to the form according to the setting of the forms tension lever. Settings range from to 6. The setting puts no tension on the form and allows forms to pass freely while loading. The 1 setting puts the least amount of tension on the form.
Decreasing Forms Tension: To decrease tension on the forms, follow these steps: 1. Loosen the blue forms tension knob by rotating the knob counterclockwise. 2. Move the knob to a lower number setting. For example, if the knob was set at 3, move the knob to 2. 3. Tighten the blue forms tension knob by rotating the knob clockwise. Be sure to avoid unlatching the F1 forms device when adjusting the forms tension. 4. Press Start to print. 5. Observe the forms.
Adjusting the Left Margin You can print a single line of text to help in setting the left margin position using the Left Margin Alignment Test. You can also change the current left margin position using this test. | | You can set the left margin position from 1 to 66 units (where each unit is 0.686 mm [0.027 in.]). The factory default setting is 10. The margin is measured starting at 1.27 mm (0.05 in.) from the center of the tractor pins for continuous forms and from the left edge of a cut form.
The printer also prints a single line of H’s. 5. If the H’s do not start where you want your left margin, press Scroll ↑ or Scroll ↓ until the printer displays the desired value for the left margin position. 6. Press Enter. An asterisk ( ) appears in front of the selected value. The forms advance one line and the row of H’s prints again. This value is now the current left margin position. * 7. Repeat Steps 5 and 6 until the left margin is correctly positioned.
Adjusting the Top of Form Position The Micro ↑ and Micro ↓ keys control fine vertical movement. Each time you press these keys, the printer moves the form in 0.355 mm (0.014 in.) increments. Open the access cover. Then open the front paper door as follows: 1. Pull the door up until it will not go any higher. 2. Push the door back slightly to lock it in the open position. Access Cover Paper Door Next load forms, if necessary (see “Loading Forms in the F1 Forms Device” on page 1-23 for more information).
2. If the first print line is not where you want it to be, press Micro ↑, Micro ↓, or Line Feed until it reaches the desired line. Note: If you need to adjust the paper downward, adjust at least five steps beyond where you want the top of form position; then make your final adjustment in the up direction. You can also use the Top of Form Alignment Test (see “Top of Form Alignment” on page 4-4) to print a line of characters to determine more accurately where you have set the top of form position. 3.
Adjusting the Print Alignment You can adjust dot registration and print quality for characters created using bidirectional printing. The bidirectional alignment may need periodic adjustment to maintain print quality. To change the bidirectional alignment, follow these steps: 1. If the printer is ready, press Stop. The printer displays NOT READY 2. Press Test. The printer displays OPERATOR PRINT TESTS Printer Demonstration 3.
5. If the default value does not give the best print sample, press Scroll ↓ or Scroll ↑ until the printer displays the same number of arrows that were printed beside the best print sample line. Press Enter to set this as the new default value. The printer then prints another line to demonstrate the new default value, and the test is complete. or Press Stop to end the test without changing anything and return to the Operator Print Tests menu.
Unloading Forms To unload forms from the F1 forms device, follow these steps: 1. Press Stop. The printer displays NOT READY 2. Open the acoustic cover. 3. Grasp the form below the printer and tear along the perforation. 4. Press Form Feed as many times as needed to advance and remove the remaining form or forms. Chapter 1.
5. Remove the form or forms from the top of the printer. Warning: Do not remove forms by pulling them out from the bottom. Damage to the forms device can result.
Removing the Continuous Forms Device (F1) Note: If you are removing this forms device to install a different forms device, make sure you change the selected forms device in the Configuration Menu. To remove the F1 forms device, follow these steps: 1. If forms are in the printer, unload them (see “Unloading Forms” on page 1-49); then continue with Step 2 of this procedure. 2. Turn the power Off (O). 3. Open the access cover. Then open the front paper door as follows: a.
4. Push the metal bar at the bottom of the device toward the rear of the printer until the forms device unlocks. Metal Bar Bottom of Forms Device 5. Grasp the top of the forms device and lift it out.
Installing and Using the Dual Purpose Forms Device (F2) The following sections describe how to install and use the Dual Purpose Forms Device (F2). Note: Make sure that the proper forms device is configured. See “Preparing for Forms Device Installation” on page 1-10 for the exact steps. Installing the Dual Purpose Forms Device (F2) To install the F2 forms device, follow these steps: 1. Hold the forms device so that the device number F2 is in the upper left corner facing you.
2. Unlock the right blue locking lever and move the right tractor assembly to the extreme right. Te a r B a r Top of Forms Device Blue Sliding Guides Blue Locking Lever Right Tractor Assem bly Bottom Metal Bar 3. Lower the forms device into the printer behind the platen rod. Be sure that F2 is in the upper left corner facing you and the blue tractor doors at the bottom of the device enter the printer first. Align the ends of the device with the slots in the frame.
4. Look through the front bottom opening in the printer and find the metal bar at the bottom of the forms device. 5. Grasp the metal bar with BOTH hands and pull firmly toward you and then upward until both ends LOCK into place. M e ta l B a r B o tto m o f F o r m s D e v ic e 6. To be sure that you have installed the forms device correctly, look at the following figure and compare it to your printer. Check both the left and right sides.
Preparing to Load Forms To prepare to load forms in the F2 forms device, follow these steps: 1. Slide the print head to the far left side of the printer. 2. Open both of the blue tractor doors. Blue Tractor Doors 3. Get continuous forms paper that is at least 203.2 mm (8 in.) wide.
Loading Forms in the F2 Forms Device To load forms in the F2 forms device, follow these steps: 1. Turn the power On (|) (see “Power-On Test” on page 2-3). 2. Wait until the printer displays ðð1 END OF FORMS LOAD FORMS 3. Press Stop. The printer displays NOT READY and then may display | ð29 LINK ERROR Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) Chapter 1.
4. Feed the form into the printer until the paper is on at least two tractor pins on each side. Be sure that the form goes under the blue forms guide/forms sensor. B lu e F o r m s G u i d e / Forms Sensor 5. Put the left paper holes over the left tractor pins. Close the left blue tractor door.
6. Move the right tractor assembly and blue sliding guides until the right paper holes of the form fit on the right tractor pins. Be sure that the forms are straight. Close the right blue tractor door. R ig h t T r a c to r A s s e m b ly 7. Hold the right tractor in place and lock the blue locking lever. B lu e L o c k in g L e v e r B lu e L o c k in g Lever R ig h t T r a c to r Note: If necessary, unlock the tractor and adjust it so that the forms are not buckled or stretched too tightly.
8. Evenly space the blue sliding guides between the tractors. S li d i n g G u i d e s 9. Perform an autoload by pressing Load/Eject, and the form will automatically move to the load position. For more information, see “Adjusting the Load Position” on page 1-78. Note: You can adjust the load position by using the Micro ↑, Micro ↓, or Line Feed keys. If you plan to use the Document on Demand feature, see “Adjusting the Tear-off Position” on page 1-76 for more information.
10. If you adjusted the load position, press Set Top of Form to keep the load position consistent with the top of form position. Pressing Set Top of Form establishes the first print line at which printing is to start on each form. The alarm beeps each time you press the Set Top of Form key and the printer displays TOP OF FORM SET 11. Close the access cover. Then close the paper door by pulling it out and pushing it down until it latches.
Using the Printer Verification Test for the F2 Forms Device To run the printer verification test, follow these steps: 1. Turn the power On (|) if not already on. 2. Wait until the printer displays READY 3. Press Stop. The printer displays NOT READY and then may display ð29 LINK ERROR | Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) 4. Press Test.
5. Press Scroll ↑ or Scroll ↓ until the printer displays OPERATOR PRINT TESTS Printer Verification 6. Press Enter or Start to print this test. The Ready indicator comes on and printing begins. 7. Wait for the printer to stop printing and the Ready indicator to go off. 8. Press Form Feed until you can remove the printout. The lines numbered 1 through 9 should print as shown on the sample printout on page 1-64, and the remainder of the printout should be clear and readable. Chapter 1.
1-64 User’s Guide Model 302
9. Compare your printout with the sample printout. Did the lines print and is the remainder of the printout clear and readable? If YES, go to Step 10. If NO, do the following: a. If any of the following items are not installed correctly, the printer can experience forms jamming, ribbon jamming, or an incorrect printer verification printout: Forms device Ribbon cartridge Forms. Repeat the Setup Instructions on page 1-6 if you suspect a ribbon, forms, or forms device installation problem. b.
Setup and Checkout Complete You have completed a simple setup and checkout of the printer. IBM recommends that you print your power-on custom set (Custom Set A) factory defaults and save this printout for future reference. You are ready to attach the printer to your computer. Go to “Attaching the 4232 Printer Model 302 to Your Computer” on page 1-116. Note: See pages 1-67 through 1-83 for making adjustments, unloading forms, and removing the forms device.
Adjusting the Print Quality After the printer prints a few lines, press Stop and verify that the print quality is satisfactory. Good print quality includes: Clear, legible print Satisfactory darkness or lightness of output. It is up to you to decide if the print quality is satisfactory. Adjustments you can make that affect print quality include: Tractor Tension Incorrect tension on the right tractor can cause the paper holes on the forms to tear, wrinkle, or jam in the printer.
Tear-off Position By moving the perforations in continuous forms close to the tear bar, you can separate the forms more easily. To adjust the tear position, see “Adjusting the Tear-off Position” on page 1-76. Load Position By using the operator panel, you can adjust the load position. To adjust the load position, see “Adjusting the Load Position” on page 1-78.
3. Adjust the right tractor as necessary: Unlock and move the tractor toward the left side of the printer to loosen the tension on the forms. Unlock and move the tractor toward the right side of the printer to tighten the tension on the forms. L e ft M a r g in R ig h t M a r g in C o rre c t L e ft M a r g in R ig h t M a r g in In c o r r e c t 4. Lock the tractor. Chapter 1.
Adjusting the Forms Thickness Setting To adjust the lightness or darkness of the print, you must increase or decrease the gap between the print head and the platen rod. This distance is automatically set for you by the Automatic Forms Thickness Adjustment (AFTA), but you can make corrections to the distance if the print output is not as you desire. It is up to you to decide if the print is dark (or light) enough to meet your requirements.
4. When you release the key, the printer automatically saves the current value. Note: The J’s indicate the position of the print head relative to the limits. As long as you press Darker or Lighter, the printer displays an increasing amount of darkness or lightness until one of the limits of the gap is reached.
Adjusting the Left Margin You can print a single line of text to help in setting the left margin position using the Left Margin Alignment Test. You can also change the current left margin position using this test. | You can set the left margin position from 1 to 66 units (where each unit is 0.686 mm [0.027 in.]). The factory default setting is 10. The margin is measured starting at 1.27 mm (0.05 in.) from the center of the tractor pins for continuous forms and from the left edge of a cut form.
The printer also prints a single line of H’s. 5. If the H’s do not start where you want your left margin, press Scroll ↑ or Scroll ↓ until the printer displays the desired value for the left margin position. 6. Press Enter. An asterisk ( ) appears in front of the selected value. The forms advance one line and the row of H’s prints again. This value is now the current left margin position. * 7. Repeat Steps 5 and 6 until the left margin is correctly positioned.
Adjusting the Top of Form Position The Micro ↑ and Micro ↓ keys control fine vertical movement. Each time you press these keys, the printer moves the form in 0.355 mm (0.014 in.) increments. Note: If you use the Micro ↑, Micro ↓, or Line Feed keys to adjust the print position, you may need to reprint the page. Open the access cover. Then open the front paper door as follows: 1. Pull the door up until it will not go any higher. 2. Push the door back slightly to lock it in the open position.
2. If the first print line is not where you want it to be, press Micro ↑, Micro ↓, or Line Feed until it reaches the desired line. Note: If you need to adjust the paper downward, adjust at least five steps beyond where you want the top of form position; then make your final adjustment in the up direction. You can also use the Top of Form Alignment Test (see “Top of Form Alignment” on page 4-4) to print a line of characters to determine more accurately where you have set the top of form position. 3.
Adjusting the Tear-off Position The Dual Purpose Forms Device Document on Demand features allow you to tear off a form using the tear bar upon completing a print job. You can then prepare the printer to print the next print job. Te a r B a r To change the tear-off position of a form, follow these steps: | | 1. Make sure the printer is at the top of form position. Press Load/Eject one time. The printer displays ðð3 FORMS EJECTED PRESS LOAD | | | | and the Ready indicator goes off.
Note: If the last page of the form feeds past the forms sensor, the printer displays ðð1 END OF FORMS LOAD FORMS and pressing Load/Eject ejects the paper. To remove the form, follow these steps: 1. Tear off the paper toward the front of the printer. 2. Press Load/Eject to position the next form back to the top of form position. The Ready indicator comes on, and you are ready to print the next print job. Chapter 1.
Adjusting the Load Position The load position can only be adjusted following an operator initiated load or eject (F2 forms device only) function from the operator panel. You can adjust the load position using the Micro ↑, Micro ↓, or Line Feed keys. The limits for the position adjustment from the default position are +38 and −30.5 mm (+1.5 and −1.2 in.). If you plan to use the Document on Demand feature (F2), see “Adjusting the Tear-off Position” on page 1-76.
3. Press Scroll ↓ or Scroll ↑ until the printer displays OPERATOR PRINT TESTS Bidirectional Adjustment 4. Press Enter or Start to print this test. The Ready indicator goes on and printing begins. The test prints samples using alignment values higher and lower than the default value. The print sample using the default value is indicated with an asterisk ( ). The alignment printout is complete when the Ready indicator goes off. * Chapter 1.
The printer displays Bidirectional Adjustment \ 5. If the default value does not give the best print sample, press Scroll ↓ or Scroll ↑ until the printer displays the same number of arrows that were printed beside the best print sample line. Press Enter to set this as the new default value. The printer then prints another line to demonstrate the new default value, and the test is complete. or Press Stop to end the test without changing anything and return to the Operator Print Tests menu.
Unloading Forms To unload forms from the F2 forms device, follow these steps: 1. Open the acoustic cover. 2. Tear off the forms at the tear bar. See “Adjusting the Tear-off Position” on page 1-76 for the procedure. 3. Press Stop. The printer displays NOT READY 4. Open the front paper door as follows: a. Pull the door up until it will not go any higher. b. Push the door back slightly to lock it in the open position. Paper Door Chapter 1.
5. Open both of the blue tractor doors. Blue Tractor Doors 6. Lift the form off the tractor pins and pull the form out from the bottom of the printer.
Removing the Dual Purpose Forms Device (F2) Note: If you are removing this forms device to install a different forms device, make sure you change the selected forms device in the Configuration Menu. To remove the F2 forms device, follow these steps: 1. If forms are in the printer, unload them (see “Unloading Forms” on page 1-81), then continue with Step 2 of this procedure. 2. Turn the power Off (O). 3. Open the access cover. Then open the front paper door as follows: a.
4. Close the blue tractor doors.
Installing and Using the Document Insertion Device (F3) The following sections describe how to install and use the Document Insertion Device (F3). Note: Make sure that the proper forms device is configured. See “Preparing for Forms Device Installation” on page 1-10 for the exact steps. Installing the Document Insertion Device (F3) To install the F3 forms device, follow these steps: 1. Hold the forms device so that the device number F3 is in the upper left corner facing you.
2. Unlock the blue locking lever and move the right roller assembly to the extreme right. Blue Locking Lever Right Roller Assem bly Bottom of Forms Device Blue Sliding Guide 3. Hold the device at the top with the F3 in the upper left corner facing you. The finger grips should be at the bottom and should enter the printer first. Lower the device into the printer behind the platen rod and align the ends of the device with the slots in the frame.
4. Look through the front bottom opening in the printer and find the finger grips at the bottom of the forms device. 5. Grasp the finger grips with BOTH hands and pull firmly toward you and then upward until both ends LOCK into place. F in g e r G r ip s 6. To be sure that you have installed the forms device correctly, look at the following figure and compare it to your printer. Check both the left and right sides.
Changing the Paper Door The printer must have a different paper door installed to be used with the F3 forms device. If you have ordered the F3 forms device, your shipment includes an F3 forms device paper door. To change paper doors, follow these steps: 1. Open the standard paper door to the position shown. Press the two tabs to release the door and slowly pull the door toward you. Remove the standard paper door.
2. Grasp the lower section of the F3 paper door with both hands. Then align the grooves at the top of the door with the hinge pins on each side of the printer. Be sure that you align the door at the angle shown. Then slowly push the door in place. S lo t H in g e P in F3 P aper D oor Ta b The F3 paper door locks in the open position similar to the standard door. Chapter 1.
Preparing to Load Forms To prepare to load forms in the F3 forms device, follow these steps: 1. Install one of the lower forms guides (if not already installed). a. Place the lower forms guide in front of the forms chute so that the tab is under the chute. Ta b Chute b. Align the lower forms guide beside the blue forms guide/forms sensor. Then slide the lower forms guide to the left until it locks on. 2. Get cut forms that are at least 203.2 by 279.4 mm (8 by 11 in.).
Loading Forms in the F3 Forms Device To load forms in the F3 forms device, follow these steps: 1. Adjust for the width of the form. Hold a form in front of the upper forms guide and against the left stop. Unlock the blue locking lever and move the right roller assembly so that the pointer lines up with the right edge of the form.
2. Lock the blue locking lever. Blue Locking Lever 3. Center the blue sliding guide between the roller assemblies. Blue Sliding Guide 4. Close the access cover. Then close the paper door by pulling it out and pushing it down until it latches.
Using the Printer Verification Test for the F3 Forms Device To run the printer verification test, follow these steps: 1. Turn the power On (|), if not already on. 2. Wait until the printer displays READY 3. Press Stop. The printer displays NOT READY and then may display | ð29 LINK ERROR Ignore this message until you have attached the printer to your computer. (Press Stop to turn off the alarm, if necessary.) 4. Press Test.
5. Press Scroll ↑ or Scroll ↓ until the printer displays OPERATOR PRINT TESTS Printer Verification 6. Press Enter or Start to begin this test. The printer displays ð13 DATA TO PRINT LOAD FORMS 7. Carefully feed the form under the lower forms guide. Use the left edge of the lower forms guide to help feed the form in straight. Feed the form until the top edge touches both the left and right feed rollers. Continue to hold the form. Lower Forms Guide The printer displays ðð4 PRESS LOAD 8. Press Load/Eject.
9. Wait for the printer to stop printing and the Ready indicator to go off. 10. The lines numbered 1 through 9 should print as shown on the sample printout, and the remainder of the printout should be clear and readable. Chapter 1.
11. Compare your printout with the sample printout. Did the lines print and is the remainder of the printout clear and readable? If YES, go to Step 12. If NO, do the following: a. If any of the following items are not installed correctly, the printer can experience forms jamming, ribbon jamming, or an incorrect printer verification printout: Forms device Ribbon cartridge Forms. Repeat the Setup Instructions from page 1-6 if you suspect a ribbon, forms, or forms device installation problem. b.
Setup and Checkout Complete You have completed a simple setup and checkout of the printer. IBM recommends that you print your power-on custom set (Custom Set A) factory defaults and save this printout for future reference. You are ready to attach the printer to your computer. Go to “Attaching the 4232 Printer Model 302 to Your Computer” on page 1-116. Note: See pages 1-98 through 1-111 for making adjustments, unloading forms, and removing the forms device. Chapter 1.
Adjusting the Print Quality After the printer prints a few lines, press Stop and verify that the print quality is satisfactory. Good print quality includes: Clear, legible print Satisfactory darkness or lightness of output. It is up to you to decide if the print quality is satisfactory. Adjustments you can make that affect print quality include: Forms Thickness Setting This setting can affect the darkness or lightness of output.
Adjusting the Forms Thickness Setting To adjust the lightness or darkness of the print, you must increase or decrease the gap between the print head and the platen rod. This distance is automatically set for you by the Automatic Forms Thickness Adjustment (AFTA), but you can make corrections to the distance if the print output is not as you desire. It is up to you to decide if the print is dark (or light) enough to meet your requirements.
4. When you release the key, the printer automatically saves the current value. Note: The J’s indicates the position of the print head relative to the limits. As long as you press Darker or Lighter, the printer displays an increasing amount of darkness or lightness until one of the limits of the gap is reached.
Adjusting the Left Margin You can print a single line of text to help in setting the left margin position using the Left Margin Alignment Test. You can also change the current left margin position using this test. | | You can set the left margin position from 1 to 66 units (where each unit is 0.686 mm [0.027 in.]). The factory default setting is 10. The margin is measured starting at 1.27 mm (0.05 in.) from the center of the tractor pins for continuous forms and from the left edge of a cut form.
5. Carefully feed the form under the lower forms guide. Use the left edge of the lower forms guide to help feed the form in straight. Feed the form until the top edge touches both the left and right feed rollers. Continue to hold the form. Lower Form s Guide The printer displays ðð4 PRESS LOAD 6. Press Load/Eject. The printer then displays Left Margin Position \ xxx where xxx is the current value of the left margin position.
The printer also prints a single line of H’s. 7. If the H’s do not start where you want your left margin, press Scroll ↑ or Scroll ↓ until the printer displays the desired value for the left margin position. 8. Press Enter. An asterisk ( ) appears in front of the selected value. The forms advance one line and the row of H’s prints again. This value is now the current left margin position. * 9. Repeat Steps 7 and 8 until the left margin is correctly positioned.
Adjusting the Top of Form Position The Micro ↑ and Micro ↓ keys control fine vertical movement. Each time you press these keys, the printer moves the form in 0.355 mm (0.014 in.) increments. Note: If you use the Micro ↑, Micro ↓, or Line Feed keys to adjust the print position, you may need to reprint the page. To set the top of form position, follow these steps: 1. Carefully feed the form under the lower forms guide. Use the left edge of the lower forms guide to help feed the form in straight.
4. When the form is in the correct position, press Set Top of Form. The alarm beeps and the printer displays TOP OF FORM SET Note: The limits for the top of form position adjustment from the default position is +101.6 and −8.47 mm (+4 and −0.34 in.). 5. Press Load/Eject to eject the form. 6. Repeat Steps 1 and 2 on page 1-104 and decide if the form is loading to the desired position. If necessary, repeat this procedure again until the top of form position is correctly aligned. Chapter 1.
Adjusting the Print Alignment You can adjust dot registration and print quality for characters created using bidirectional printing. The bidirectional alignment may need periodic adjustment to maintain print quality. To change the bidirectional alignment, follow these steps: 1. If the printer is ready, press Stop. The printer displays NOT READY 2. Press Test. The printer displays OPERATOR PRINT TESTS Printer Demonstration 3.
5. Carefully feed the form under the lower forms guide. Use the left edge of the lower forms guide to help feed the form in straight. Feed the form until the top edge touches both the left and right feed rollers. Continue to hold the form. Low er F o r m s G u id e The printer displays ðð4 PRESS LOAD 6. Press Load/Eject. As the printer begins to pull in the form, release the form. The Ready indicator goes on, and printing begins.
7. If the default value does not give the best print sample, press Scroll ↓ or Scroll ↑ until the printer displays the same number of arrows that were printed beside the best print sample line. Press Enter to set this as the new default value. The printer then prints another line to demonstrate the new default (you will need to load another form), and the test is complete. or Press Stop to end the test without changing anything and return to the Operator Print Tests menu.
Unloading Forms To unload forms from the F3 forms device: 1. Press Load/Eject. 2. Open the acoustic cover. 3. Remove the form from the top of the printer.
Removing the Document Insertion Device (F3) Note: If you are removing this forms device to install a different forms device, make sure you change the selected forms device in the Configuration Menu. To remove the F3 forms device, follow these steps: 1. If forms are in the printer, unload them (see “Unloading Forms” on page 1-110); then continue with Step 2 of this procedure. 2. Turn the power Off (O). 3. Open the access cover. Then open the front paper door as follows: a.
4. Push the bottom of the device toward the rear of the printer until it unlocks. Finger Grips 5. Grasp the top of the forms device and lift it out.
6. If you are removing the F3 forms device to install a different forms device, you must remove the lower forms guide. With a firm grasp, slide the lower forms guide to the right off the blue forms guide/forms sensor. Be sure that the tab clears the bottom of the chute before pulling the lower forms guide away from the printer. Store the lower forms guide with your F3 forms device. 7.
Using the Acoustic Cover The following sections describe how to remove and reinstall the acoustic cover. Removing the Acoustic Cover If you need to remove the acoustic cover for any reason from the paper exit area, follow these steps: 1. Pivot the acoustic cover open until it is vertical. 2. Locate the latch release tabs on both brackets. 3. Depress the latch tabs while lifting the acoustic cover.
2. Grasp the brackets of the acoustic cover and insert them into the slots until they latch securely. B ra c k e t P a p e r E x it A r e a B ra c k e t L a tc h L a tc h L a tc h e d P o s itio n L a tc h e d P o s itio n R e a r V ie w 3. Pivot the acoustic cover until it is closed over the paper exit area. Chapter 1.
Attaching the 4232 Printer Model 302 to Your Computer This section provides specific instructions on attaching the printer to your computer. Supported devices include: IBM Personal Computer IBM Personal System/2* IBM RISC System/6000* IBM AS/400* with ASCII controller IBM 4033 LAN Adapter. | IBM System/390 Connecting to the Parallel or Serial Interface Parallel or serial cables are not shipped with your printer. If you do not have a cable, contact your IBM marketing representative.
To attach a parallel cable: | | | | | | | | 1. Attach the adapter cable (IBM part number 04H5053) by pushing the cable connector into the printer port. 2. Push the clips at each end of the connector into the notches on the adapter cable. 3. Then attach the parallel interface cable to the end of the adapter cable. 4. Push the clips at each end of the connector into the notches on the parallel cable. A d a p te r C a b le IB M p a rt n u m b e r 04H 5053 P a r a lle l In te r fa c e C a b le Chapter 1.
5. Connect the power cord to the printer and to the electrical outlet. 6. Turn the power On (|). All indicators and blocks on the display light, and the alarm beeps. The printer then displays DIAGNOSTICS IN PROGRESS DIAGNOSTICS COMPLETE and READY Note: If the printer does not show the correct display sequence, go to the status code section of Appendix B, “Problem Solving.” 7. You no longer need to have access to the rear of the printer.
Attaching a Serial Cable CAUTION: Make sure the machine is turned Off (O) before you connect or disconnect the power cord or other cables. If the machine has cables other than the power cord, you must connect them before you plug the power cord into an outlet. You must first unplug the power cord from the outlet when you remove the other cables. To attach a serial cable: 1. Attach the serial interface cable by pushing the connector into the printer port. 2.
3. Connect the power cord to the printer and to the electrical outlet. 4. Turn the power On (|). All indicators and blocks on the display light, and the alarm beeps. The printer then displays DIAGNOSTICS IN PROGRESS DIAGNOSTICS COMPLETE and READY Note: If the printer does not show the correct display sequence, go to the status code section of Appendix B, “Problem Solving.” 5. You no longer need to have access to the rear of the printer.
Chapter 2. Getting to Know Your Printer This chapter introduces you to your IBM 4232 Printer Model 302. It describes the various parts of your printer and shows you their locations. This chapter also includes general information about the different forms devices that are available and instructions about caring for your new printer. Copyright IBM Corp.
Parts of the Printer The printer has the following parts: P rint H ead Access Cover R ib bo n O pe rato r Pa ne l P ow er S w itch Paper Door B lue F orm s G u ide /F orm s Sen so r (under paper door) M odel and Serial N um ber Model Identification Figure 2-1 is an enlargement of a plate on the bottom-front area of the printer. TYPE 4232-XXX Model Number S/N XX-XXXXX Serial Number Figure 2-1. 4232 Printer Model 302 Model Identification Plate Record the model and serial numbers of your printer.
Power Switch The power switch supplies electricity to the printer. It has two positions: On (|) and Off (O). P o w e r S w itc h Notes: 1. When you turn the power On (|), a power-on test runs. For the description of the power-on test, see “Power-On Test.” 2. Always wait 10 seconds after turning the power from Off (O) to On (|). 3. Anytime you turn the power On (|), you should verify the top of form position before running a job.
3. Two rows of boxes fill the display. 4. The printer displays the following messages DIAGNOSTICS IN PROGRESS 5. The print head and ribbon move. You will hear some sounds from these movements. If no paper is loaded, the printer displays Calibrating Printer Please Wait Next, the printer displays DIAGNOSTICS COMPLETE 6.
Acoustic Cover The acoustic cover reduces the noise level of the printer while it is printing. Notes: 1. Do not open or close the access cover by holding only the acoustic cover. Open and close the acoustic cover separately from the access cover. 2. If you have installed the F2 forms device, you must open the acoustic cover to use the tear bar.
Forms Guide/Forms Sensor The blue forms guide/forms sensor works in several ways. The way it works depends on the type of forms device installed in the printer. Blue Forms Guide/ Forms Sensor With a Continuous Forms Device (F1) or a Dual Purpose Forms Device (F2) installed, the sensor works as: A forms guide for aligning the left edge of the form. A forms sensor for detecting the last form fed past it. The printer stops printing after it prints the last line on the last form.
The Document Insertion Device (F3) has an additional guide called a lower forms guide that fits over the sensor. Low er F o r m s G u id e The lower forms guide works as: A guide for aligning the cut sheet form. The sensor works as: A sensor for detecting the presence of a form and activating the Load/Eject key. Chapter 2.
Automatic Forms Thickness Adjustment (AFTA) The Automatic Forms Thickness Adjustment (AFTA) mechanism performs the following tasks: Automatically measures the forms thickness and adjusts the gap from the print head to the platen rod based on the measured value. Measures the form thickness whenever printing is to occur. When you replace the paper, the thickness is automatically remeasured.
Operator Panel The operator panel includes a 2-line by 40-character display, 6 indicators, 16 keys, and an audible alarm. P o w e r R e a d y P r o c e s s in g M ic r o O n lin e M e n u S c r o ll D a rk e r H e x L in e F o r m E n te r P r in t F e e d F e e d D is p la y L o a d / S e t T o p In te rfa c e E je c t o f F o rm S ta r t C a n c e l P r in t A tte n tio n Q u ic k U n it C h e c k M ic r o S c r o ll L ig h te r R e tu r n S to p T e s t Figure 2-2.
Alarm The printer alarm beeps to let you know of a printer status condition or an error. Pressing Stop turns the alarm off. You can set the alarm to beep at high or low volume or not to beep by following the procedure in “Using Printer Setup Parameters” in IBM 4232 Printer Model 302 Operator Panel Instructions. Note: When you press Set Top of Form, the alarm beeps even if you have it disabled. | | Display The display is a liquid crystal display (LCD) of 2 lines of 40 characters.
Power Indicator The Power indicator has two operating conditions: On The printer is receiving power. Off The printer is not receiving power. Ready Indicator The Ready indicator has two operating conditions: On The printer is ready to print. Off The printer is not ready to print. Processing Indicator The Processing indicator has three operating conditions: On The printer is currently processing data. Off There is no data to be processed and no data is buffered in the printer.
Unit Check Indicator The Unit Check indicator has two operating conditions: Off The printer has not detected any printer errors. Blinking The printer has detected a printer error. The alarm beeps (if not disabled). If the printer also displays a status code, go to “Using the Status Code and Problem Listings” on page B-2. Operator Panel Keys The operator panel has the following keys: Menu/Adjustment Group Darker/Enter Lighter/Return Menu Micro ↑/Scroll ↑ Micro ↓/Scroll ↓ Quick Reference.
Configuration Parameter Values Parameter values are settings that the printer recognizes to do the following: Format the printed page Set printing and performance options Set character sets for different languages Modify the alarm volume or disable the alarm. The printer can use the parameter values set by the factory, or you can change them. The new values you set from the operator panel become the new parameter values.
Operating States Online – The printer is online when the Online indicator is on, power is On (|), the power-on tests complete, and the printer is able to communicate with the computer. Offline – The printer is offline when the Online indicator is Off, the power-on tests are running, or the printer is in test mode (Operator Print Tests). Ready and Not Ready Ready – The printer is ready when you press Start and there are no error conditions. The printer can be ready and online or offline.
Forms You can use two types of forms (paper) in your printer: Continuous forms (F1 and F2 forms devices) Cut forms (F3 and F4 forms devices). The forms may be blank or preprinted. The forms may be single-part or multiple-part, with or without carbon paper. Keep in mind the following as you work with forms: Inspect all forms for damage. Do not use stapled, torn, or wrinkled forms. When you use forms directly from a box, remove the box tops; or, preferably, remove the forms from the box.
Forms Handling Devices The optional forms handling devices available for your printer are: Continuous Forms Device (F1) Dual Purpose Forms Device (F2) Document Insertion Device (F3) Auto Sheet Feeder (F4). Each forms device is described on the following pages. Continuous Forms Device (F1) To p o f F o r m s D e v i c e F1 Clips Te n s i o n e r P l a t e s B otto m M e ta l B a r The device has an F1 surrounded by a circle in the upper left corner of the device.
Dual Purpose Forms Device (F2) Te a r B a r T o p o f F o rm s D e v ic e B o tto m M e ta l B a r C lip s The device has an F2 surrounded by a square in the upper left corner of the device. Use this device when printing work that requires you to separate the continuous forms between transactions and for most general printing requirements on continuous forms. Use the tear bar to separate the printed forms. Also, the automatic loading feature (autoload) is enabled for this device.
Document Insertion Device (F3) Clips Top of Forms Device F3 F3 Bottom of Forms Device Finger Grips The device has an F3 by itself in the upper left corner of the device. Use this device for printing cut forms for correspondence, individual invoice forms, and so on. See “Installing and Using the Document Insertion Device (F3)” on page 1-85 for information on installing and removing the forms device, loading and unloading forms, and adjusting the device.
Auto Sheet Feeder Device (F4) F 4 F 4 The device has an F4 by itself in the upper left corner of the device. This device is used for automatic feeding and printing of cut forms. It can feed paper from one of three bins or a manual insertion slot. The Auto Sheet Feeder Device (F4) consists of two parts: (1) a forms transport device (shown above) that mounts inside your printer, and (2) a sheet feeder that sits in front of the printer on the same table.
Ribbons Two ribbon cartridges are available for use in the 4232 Printer Model 302: one with a black multiple purpose ink (IBM part 1040580) with an average ribbon life of 15 million DP characters, and one with a black general purpose ink (IBM part 1040440) with an average ribbon life of 6 million DP characters. Call Lexmark** at 1-800-438-2468 to order ribbons. See “Installing the Ribbon Cartridge and Guide” on page 1-6 and Chapter 3, “Replacing Your Ribbon” for more information.
Caring for Your Printer Your printer requires very little care, but the following suggestions are helpful to prevent damage and to keep it clean. Be sure that you use the correct IBM ribbon cartridge (IBM part 1040580 or IBM part 1040440). Do not place liquid containers near the printer. Keep the access cover closed except when replacing the ribbon or changing the forms. Do not let objects (rubber bands, paper clips, and so on) drop into the printer.
Starting a Print Job To start a print job, follow this checklist: 1. Be sure a ribbon cartridge is installed (see “Installing the Ribbon Cartridge and Guide” on page 1-6 or Chapter 3, “Replacing Your Ribbon”). 2. Be sure the desired forms device is installed.
6. Press Start to make the printer ready to print. The printer starts printing as soon as the computer sends the data and the printer finishes processing the data. 7. If necessary, repeat adjustments to improve print quality. Note: You may have to check with the programmer or computer operator if the printed results do not appear the way you expect. Stopping or Canceling a Print Job To stop the current print job, follow these steps: 1. Press Stop. The printer stops printing. 2.
2-24 User’s Guide Model 302
Chapter 3. Replacing Your Ribbon This chapter describes how to remove and replace the ribbon cartridge and how to make ribbon adjustments. Warning: Damage to the printer can occur if you do not use IBM ribbons (IBM part 1040580 or 1040440) especially designed for the 4232 Printer Model 302. Call Lexmark at 1-800-438-2468 to order ribbons.
Removing the Ribbon Cartridge To remove an existing ribbon cartridge, follow these steps: 1. If the power is Off (O), go to Step 3. 2. If the power is On (|), press Stop. The printer displays 3. Open the access cover. Access Cover 4. Slide the print head to the center of the printer.
5. Push the ribbon guide toward the back of the printer and lift the ribbon guide up. Note: You may find it easier to remove the ribbon guide by lifting the right side of the guide first and then pulling up the left side of the guide. R ib b o n G u id e 6. Pull the ribbon cartridge up until it snaps free. Remove the ribbon cartridge from the printer.
Installing the Ribbon Cartridge To install a new ribbon cartridge, follow these steps: 1. Get a new ribbon cartridge and remove it from the package. 2. Remove the yellow clip from the ribbon. 3. Turn the blue ribbon advance knob clockwise to take up slack in the ribbon. If the ribbon does not move, contact your place of purchase and replace the ribbon cartridge.
4. Align the blue slotted opening on the bottom of the ribbon cartridge with the metal post. You may have to turn the blue ribbon advance knob to align the slots. Lower the ribbon cartridge onto the metal post. Be sure that the plastic tab on the bottom of the ribbon cartridge aligns with the hole in the printer casting.
6. Align the holes in the ribbon guide with the ribbon guide posts on the print head carrier. Press the guide all the way down on the ribbon guide posts until the tops of the posts are even with the top of the ribbon guide.
7. To be sure that you have installed the ribbon cartridge correctly, check that: a. The left side of the ribbon cartridge is securely snapped onto the printer. The right side fits over the ribbon drive post but does not latch down. b. There are no twists or folds in the ribbon. c. The ribbon is not catching on the print head. d. The ribbon moves when you turn the blue ribbon advance knob clockwise. If the ribbon does not move, replace the ribbon cartridge.
8. If necessary, load or reload forms (see the appropriate section in Chapter 1, “Setting Up the 4232 Printer Model 302,” depending on your forms device). 9. Be sure that the power is On (|). 10. If there is data in the printer to be printed: a. Leave the access cover open. b. Press Start. c. Observe the printer as it prints. Note: If your printing results in partial characters, be sure that the ribbon guide is correctly in place on the print head and no folds are in the ribbon. d.
Chapter 4. Using the Operator Print Tests This chapter describes the print tests you can perform to: Demonstrate printing capabilities Adjust printer operations Check the printer configuration Check printer operation. Any of these tests can be performed at anytime. However, all tests should be performed when there is no print data buffered in the printer processing. When you go into test mode, the printer goes offline.
When a test is not running, pressing Return or Cancel Print tells the printer to exit test mode and perform a partial reset. If you press Return, the printer goes to online not ready; if you press Cancel Print, the printer goes to online ready. Pressing Enter or Start begins a test. Some of the tests print and then exit back to the Operator Print Tests menu automatically, while other tests require you to give input using the operator panel keys to complete the test.
Printer Demonstration You can print samples of all the available print qualities, representative charts, bar codes, and bit image graphics, by using the Printer Demonstration test. This test can also be used to verify parts of the printer mechanism. Note: The printer can perform this test without being connected to a computer. To begin the printer demonstration: 1. Enter the Operator Print Tests (see “General Test Instructions” on page 4-1). The printer displays OPERATOR PRINT TESTS Printer Demonstration 2.
Top of Form Alignment You can print a single line of text to help in setting the top of form position using the Top of Form Alignment test. The test prints a row of H’s, and lets you adjust the top of form position and to print another row of H’s until the top of form position is set where you want it. To adjust top of form position, follow these steps: 1. Enter the Operator Print Tests (see “General Test Instructions” on page 4-1). The printer displays OPERATOR PRINT TESTS Printer Demonstration 2.
The printer then displays Top of Form Alignment Press ENTER to Reprint 4. If the H’s do not print where you want your top of form position, you can adjust the setting with the following keys: Line Feed Advance form 4.23 mm (0.17 in.) Micro ↑ Advance form 0.35 mm (0.0139 in.) Micro ↓ Move form backward 0.35 mm (0.0139 in.). 5.
Left Margin Alignment You can print a single line of text to help in setting the left margin position using the Left Margin Alignment Test. You can also change the current left margin position using this test. You can set the left margin position from 1 to 66 units (where each unit is 0.686 mm [0.027 in.]). The factory default setting is 10. The margin is measured starting at 3.81 mm (0.15 in.) from the center of the tractor pins for continuous forms and from the left edge of a cut form.
The printer also prints a single line of H’s. 4. If the H’s do not start where you want your left margin, press Scroll ↑ or Scroll ↓ until the printer displays the desired value for the left margin position. For each change in value, the left margin is changed 0.686 mm (0.027 in.). 5. Press Enter. An asterisk ( ) appears in front of the selected value. The forms advance one line and the row of H’s prints again. This value is now the current left margin position. * 6.
7. Press Cancel Print to exit the test and make the printer ready. Press Stop to exit the test and return to the Test Menu (see “General Test Instructions” on page 4-1). Note: If you want the new left margin position saved when you turn off the printer, you must save it in a Custom Set. See “Storing Configuration Parameters” in IBM 4232 Printer Model 302 Operator Panel Instructions for information on saving configurations.
Printer Configuration You can print the current values for each parameter. Each parameter is shown with its corresponding value printed to the right. The category and parameter names are printed in the current Display Language used on the operator panel. See Figure 4-1 on page 4-10 and Figure 4-2 on page 4-11 for sample printouts. Printer configurations can be checked by entering the configuration menus. To print the printer configuration: 1.
| Figure 4-10 4-1.
Printer Verification You can test general print quality and the wires in the print head by using the Printer Verification test. This test prints nine horizontal lines using each wire on the print head. After these nine lines have printed, several lines of data processing (DP) characters are printed followed by several lines of near letter quality (NLQ) characters. To test print quality, follow these steps: 1. Enter the Operator Print Tests (see “General Test Instructions” on page 4-1).
The printout should look similar to: Chapter 4.
4. Compare your printout with the sample printout. Did the lines print and is the remainder of the printout clear and readable? If YES, go to Step 5. If NO, do the following: a. If any of the following items are not installed correctly, the printer can experience forms jamming, ribbon jamming, or an incorrect print verification printout: Forms device Ribbon cartridge Forms.
Bidirectional Adjustment You can adjust dot registration and print quality for characters created using bidirectional printing. The bidirectional alignment may need periodic adjustment to maintain print quality. To change the bidirectional alignment, follow these steps: 1. Enter the Operator Print Tests (see “General Test Instructions” on page 4-1). The printer displays OPERATOR PRINT TESTS Printer Demonstration 2.
The sample printout appears as follows: 4-16 User’s Guide Model 302
4. If the default value does not give the best print sample, press Scroll ↑ or Scroll ↓ until the printer displays the same number of arrows that were printed beside the best print sample line. Press Enter to set this as the new default value. The printer then prints another line to demonstrate the new default value, and the test is complete. or Press Stop to end the test without changing anything and return to the Operator Print Tests menu.
4-18 User’s Guide Model 302
Appendix A. Training Guideline This appendix is a guideline for operator training. Those more familiar with the IBM 4232 Printer Model 302 operations can use this guideline to help teach a new operator about the printer. Copyright IBM Corp.
Introduction All operators should know the following: Locations of printer parts The use and functions of the operator panel keys Forms loading and unloading Ribbon changing Problem solving Model number and attachment type identification. In addition, some operators might be responsible for the following tasks: Forms device installation and checkout All operator panel functions and operation (including checking and changing parameter values) Print tests.
Guideline for Training To introduce a new operator to the printer, use the following steps as a guideline. Change the steps, as needed, to suit your working environment and the operator’s level of responsibility. 1. Show the operator this guide and discuss the contents of Chapter 1, “Setting Up the 4232 Printer Model 302.” 2. Show the operator IBM 4232 Printer Model 302 Quick Reference Guide IBM 4232 Printer Model 302 Operator Panel Instructions and discuss the contents of each. 3.
6. Show the operator how to load forms with emphasis on: Continuous Forms Device (F1): a. Location and function of the blue tractor locking lever and adjustment for width of form b. Forms tensioner location and location of forms tension knob and adjustment c. Platen rod location and use as a reference d. Top of form and left margin alignment e. Forms movement keys f. Unloading forms, with emphasis on unloading from top of printer.
Document Insertion Device (F3): a. Location and function of feed rollers b. Location and function of right roller assembly locking lever c. Location and function of lower forms guide d. Location of upper forms guide and function (including use of white writing surface) e. Location and function of left stop on the upper forms guide f. Loading a form, with emphasis on feeding forms straight g. Top of form and left margin alignment h. Unloading a form i.
9. Show the operator how to adjust the forms thickness setting to adjust print quality. Emphasize obtaining a smudge-free top copy and legibility on back copies for multiple-part forms and smudge-free legibility single-part forms. 10. Show the operator how to run Operator Print Tests, and describe when and how to use them. See Chapter 4, “Using the Operator Print Tests” for more information. 11.
Customer Responsibility Discuss the importance of the operator knowing what is and what is not customer responsibility. The customer is responsible for maintaining, removing, installing, and ordering the following: Ribbon cartridges Paper. Also, the customer is responsible for following the instructions in the problem solving sections of Appendix B, “Problem Solving” before calling for service.
A-8 User’s Guide Model 302
Appendix B. Problem Solving When the printer displays a status code, you need to know what action to take to recover from the displayed condition. This chapter lists the status codes and recovery actions and gives a list of problems, probable causes, and recovery actions for problems that do not display a status code. Copyright IBM Corp.
Using the Status Code and Problem Listings When a problem with the printer occurs, the printer displays a status code and message. The message on the display identifies the problem and gives a recommended action. | | Status Code and Message Displays: Find the code listed in numeric order on the following pages and perform the steps to fix the problem. Only codes on which an operator can take action are included.
Status Codes ðð1 END OF FORMS LOAD FORMS Continuous Forms Device (F1) and Dual Purpose Forms Device (F2): 1. Press Stop. 2. Load forms. 3. Be sure that the forms are loaded correctly and that they are under the blue forms guide/forms sensor. 4. Be sure that nothing blocks the blue forms guide/forms sensor. 5. Reset the top of form position. 6. Press Start. Document Insertion Device (F3) and Auto Sheet Feeder Device (F4): 1. 2. 3. 4. Press Stop. Press Load/Eject.
ðð2 FORMS JAMMED CLEAR JAM AND RELOAD FORMS Continuous Forms Device (F1) and Dual Purpose Forms Device (F2): 1. 2. 3. 4. Press Stop. Be sure that the forms device is correctly installed. Clear the jam. Be sure that nothing blocks the blue forms guide/forms sensor. 5. Reset the top of form position. (See Chapter 1, “Setting Up the 4232 Printer Model 302.”) 6. Press Start. 7. Verify the printed output; if pages are damaged or data is lost, follow your local operating procedures.
The operator panel setting for the forms device does not match the device installed. Be sure that the forms device setting is correct (see Chapter 1, “Setting Up the 4232 Printer Model 302”). ðð4 PRESS LOAD Document Insertion Device (F3): This is not an error condition. Press Load/Eject to position the form to the top of form position and enable printing. ðð5 MARGIN ERROR ADJUST MARGIN OR LINE LENGTH 1. Press Stop. The left margin automatically resets to 20 units.
2. Reenter the correct operation. 3. See IBM 4232 Printer Model 302 Operator Panel Instructions for more information. ð1ð LOAD MANUAL BIN PRESS STOP THEN START ð1ð LOAD MANUAL BIN PRESS STOP THEN ENTER ð1ð LOAD MANUAL BIN PRESS START TO CONTINUE Auto Sheet Feeder (F4): 1. Press Stop (only if the message indicates to press Stop). 2. Place paper in the manual bin. 3. Press Start or Enter as specified. ð11 CHECK/LOAD BIN Auto Sheet Feeder (F4): 1. Press Stop. 2.
ð12 CHECK PAPER PATH Dual Purpose Forms Device (F2) and Document Insertion Device (F3): 1. 2. 3. 4. 5. Press Stop. Remove the paper from the printer. Place paper in the load position. Press Load/Eject to load paper. Press Start. Note: If this error occurs during the power-on test: 1. 2. 3. 4. Turn the power Off (O). Remove the paper. Wait for 10 seconds and turn the power On (|). Make sure the Forms Device parameter value is correct. ð13 DATA TO PRINT LOAD FORMS Document Insertion Device (F3): 1.
Continuous Forms Device (F1) and Dual Purpose Forms Device (F2): The computer has requested a cut form. The forms device installed does not handle cut forms. 1. Press Stop. 2. Install either the F3 or F4 forms device and set that device through the Configuration Menu (see Chapter 1, “Setting Up the 4232 Printer Model 302” for the appropriate procedure or see “Setting Up Your 4232 Printer with ASF” in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information).
P a p e r P re s e n t Sensor To clean this sensor: 1. 2. 3. 4. Turn the power Off (O). Remove the ribbon. Hold the sensor in place by pushing it down with a finger. Clean the front surface, opposite the wires and closest to the paper, with a cotton swab or a piece of cloth. 5. Replace the ribbon. 6. Turn the power On (|). If this does not correct the false reading, call for service. Appendix B.
ð19 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, or if the printer displays ð66 PRINTER BOARD FAILURE SEE USER'S GUIDE call for service. ð21 RECEIVE BUFFER OVERRUN PRESS STOP THEN CANCEL PRINT ð23 TRANSMIT BUFFER OVERRUN PRESS STOP THEN CANCEL PRINT ð24 PARITY ERROR PRESS STOP THEN CANCEL PRINT ð25 FRAMING ERROR PRESS STOP THEN CANCEL PRINT 1. 2. 3. 4. 5. Press Stop. Press Cancel Print.
ð26 HEX PRINT MODE ACTIVE This is an informational message. The printer displays this message after you press Hex Print. Press Start. All data will print in hexadecimal code until you press Stop. | ð29 LINK ERROR 1. Press Stop. 2. Check that the cable is connected to the printer and to the computer. 3. Check that the computer is powered on. 4. Check that the serial configuration parameters are set correctly. 5. Press Start. If the printer displays this status code again, try sending a print job. 6.
ð5ð MACHINE CHECK SEE USER'S GUIDE ð51 MACHINE CHECK SEE USER'S GUIDE ð52 MACHINE CHECK SEE USER'S GUIDE ð53 MACHINE CHECK SEE USER'S GUIDE ð55 MACHINE CHECK SEE USER'S GUIDE ð56 MACHINE CHECK SEE USER'S GUIDE ð58 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. 2. 3. 4. Press Stop. Be sure that the print head movement is not blocked. Press Start to resume printing. If the printer displays any of these status codes again: a. Turn the power Off (O). b. Wait 10 seconds, then turn the power On (|). c.
ð64 MACHINE CHECK SEE USER'S GUIDE ð65 NO ATTACHMENT CARD SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service. ð66 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again or if the printer displays ð19 PRINTER BOARD FAILURE SEE USER'S GUIDE call for service. Appendix B.
ð72 PRINTER BOARD FAILURE SEE USER'S GUIDE ð74 PRINTER BOARD FAILURE SEE USER'S GUIDE ð75 PRINTER BOARD FAILURE SEE USER'S GUIDE ð76 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. 2. 3. 4. Turn the power Off (O). Wait 10 seconds, then turn the power On (|). If the power-on test is successful, resubmit the print job. If the printer displays this status code again, call for service. ð89 RIBBON JAM CHECK RIBBON 1. Turn the power Off (O). 2. Remove the ribbon cartridge. 3.
ð9ð COVER/DOOR OPEN PRINT SPEED REDUCED This is an informational message. The access cover and front paper door should be closed while the printer is printing. If the access cover or front paper door is open, the printer slows printing and forms movement for safety reasons. ð93 EJECT PENDING This is an informational message. The printer displays this message after you press Load/Eject to eject the forms when F2 Eject Mode is set to Delayed Eject.
ð95 OPTION NOT AVAILABLE Change Print Language The OCR-A and OCR-B print languages have fixed CPI and Print Quality settings. For these print languages, the CPI must be set to 10 CPI and the Print Quality must be set to NLQ. While the Configuration Menu allows scrolling through the various selections, this message is displayed if either the CPI or Print Quality is changed when the print language is set to OCR-A or OCR-B.
ðA1 MACHINE CHECK SEE USER'S GUIDE ðA2 MACHINE CHECK SEE USER'S GUIDE ðA3 MACHINE CHECK SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service. ðA4 MACHINE CHECK SEE USER'S GUIDE 1. 2. 3. 4. Install a new ribbon. Turn the power Off (O). Wait 10 seconds, then turn the power On (|). If the printer displays this status code again, call for service.
3ðð PANEL DIAGNOSTICS FAILURE SEE USER'S GUIDE 31ð PANEL COMMUNICATION FAILURE SEE USER'S GUIDE 312 PANEL COMMUNICATION FAILURE SEE USER'S GUIDE 314 PANEL COMMUNICATION FAILURE SEE USER'S GUIDE 316 PANEL COMMUNICATION FAILURE SEE USER'S GUIDE 32ð PANEL COMMUNICATION FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service.
7Cð PRINTER BOARD FAILURE SEE USER'S GUIDE 7C1 PRINTER BOARD FAILURE SEE USER'S GUIDE 7Dð PRINTER BOARD FAILURE SEE USER'S GUIDE 7D1 PRINTER BOARD FAILURE SEE USER'S GUIDE 7Eð PRINTER BOARD FAILURE SEE USER'S GUIDE 7Fð PRINTER BOARD FAILURE SEE USER'S GUIDE 7F1 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service. Appendix B.
997 PRINTER BOARD FAILURE SEE USER'S GUIDE 998 PRINTER BOARD FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service. 999 PRINTER CONFIGURATION INVALID PRESS START TO SET FACTORY DEFAULTS | | Press Start to set the factory defaults. The printer should follow the usual power-on sequence. You then need to reconfigure the printer and save the values.
FE3 PRINTER BOARD FAILURE SEE USER'S GUIDE FE4 PRINTER BOARD FAILURE SEE USER'S GUIDE FE5 PRINTER BOARD FAILURE SEE USER'S GUIDE FE6 PRINTER BOARD FAILURE SEE USER'S GUIDE FE7 PRINTER BOARD FAILURE SEE USER'S GUIDE FF8 PRINTER BOARD FAILURE SEE USER'S GUIDE FF9 PRINTER BOARD FAILURE SEE USER'S GUIDE | | FFB NO ATTACHMENT SEE USER'S GUIDE FFD PRINTER BOARD FAILURE SEE USER'S GUIDE FFE PRINTER BOARD FAILURE SEE USER'S GUIDE 1. Turn the power Off (O). Appendix B.
2. Wait 10 seconds, then turn the power On (|). 3. If the printer displays this status code again, call for service. DIAGNOSTICS IN PROGRESS DIAGNOSTICS IN PROGRESS Calibrating Printer Please Wait DIAGNOSTICS COMPLETE These status messages are correct display sequences during power-on, but they should not remain on. If they remain on more than 30 seconds: 1. Turn the power Off (O). 2. Wait 10 seconds, then turn the power On (|). 3.
Problem List Index Table B-1. Forms Problems Problem Page Forms do not advance or overprint occurs B-27 Forms buckle, wrinkle, jam, or tear B-28 Forms do not feed into printer B-29 Forms do not stack B-31 Erratic or intermittent forms movement B-31 Table B-2.
Table B-3. Miscellaneous Problems Problem Page Wrong language set B-36 First print character in wrong place B-36 Overprinting B-27 Characters off registration B-27, B-33, B-32 Printing off forms B-32 Forms Device Inspection If you have form feeding problems and the printer does not display a status code, do the following procedure before calling for service. See Figure B-1 on page B-25 and Figure B-2 on page B-26 to determine the forms device you are using.
3. Locate the gears on the forms device and turn them while checking for noticeable binds. For the F1 and F2 forms devices, check that the tractor pins move when you turn the gear. For the F2, F3, and F4 forms devices, be sure that the feed rolls also move when you turn the gear. If manually turning the gears or rollers does not fix the problem, go to the next step. 4.
Document Insertion Device (F3) Left Roller Assembly Right Roller Assembly Feed Rolls Auto Sheet Feeder (F4) Gears Roller Assemblies Figure B-2.
Problem List Warning: When using a Continuous Forms (F1) Device, never pull or unload forms in the downward direction, or you may damage the device. Always unload forms from the top of the printer. Causes are listed for each problem in order of priority. Problem: Forms do not advance or overprint occurs 1: The forms device is defective. Solution: Inspect the forms device (see “Forms Device Inspection” on page B-24). 2: The forms device is not snapped in.
Problem: Forms buckle, twist, jam, or paper holes tear 1: The right tractor is adjusted incorrectly. Solution: Move the right tractor to obtain the correct form width. The tractor pins should be in the center of the paper holes. See Chapter 1, “Setting Up the 4232 Printer Model 302” for help on adjusting the tractor tension. 2: The forms device is installed incorrectly. Solution: Check the forms device installation (see Chapter 1, “Setting Up the 4232 Printer Model 302”).
9: The forms are defective. Solution: Try unloading the forms and then reloading forms (see the forms loading procedures in Chapter 1, “Setting Up the 4232 Printer Model 302”). Forms should meet the requirements specified in Appendix C, “Forms Information.” 10: The forms device is defective. Solution: See the “Forms Device Inspection” on page B-24. Problem: Forms jam or do not feed into printer 1: The forms device is installed incorrectly.
Problem: Forms do not feed past print head 1: The Automatic Forms Thickness Adjustment (AFTA) setting needs to be changed. Solution: See the procedure for adjusting the forms thickness setting through the operator panel (based on your forms device) in Chapter 1, “Setting Up the 4232 Printer Model 302.” 2: The forms device is not properly installed. Solution: Check the forms device installation (see Chapter 1, “Setting Up the 4232 Printer Model 302”). 3: The ribbon is twisting or folding.
Problem: Forms do not stack correctly 1: The forms do not stack correctly on the table behind the printer. Solution: Use the recommended table (see IBM 4232 Printer Model 302 Planning and Site Preparation Guide). Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the printer without decreasing the ability of the forms to stack correctly. 2: The forms do not stack correctly in the output rack on the table. Solution: Check for obstructions to the paper path (cables, cords, or other items).
Problem: Printing off the form or out of the desired area with the Document Insertion Device (F3) only 1: The form is skewed or the vertical adjustments are not correct. Solution: Be sure that the forms are straight and making contact with both the right and left feed rollers. 2: The right roller assembly is adjusted incorrectly. Solution: Unlock and move the right tractor to obtain proper form width. 3: The characters per inch (CPI) or lines per inch (LPI) settings are incorrect.
Print Quality and Ribbon Problems Problem: Unreadable characters 1: The ribbon is dry or worn. Solution: Check the ribbon and replace it if it is dry or worn. 2: The Automatic Forms Thickness Adjustment (AFTA) setting needs to be changed. Solution: See the procedure for adjusting the forms thickness setting through the operator panel (based on your forms device) in Chapter 1, “Setting Up the 4232 Printer Model 302.
Problem: Ribbon smudging forms 1: The Automatic Forms Thickness Adjustment (AFTA) setting needs to be changed. Solution: See the procedure for adjusting the forms thickness setting through the operator panel (based on your forms device) in Chapter 1, “Setting Up the 4232 Printer Model 302.” 2: The ribbon cartridge is defective. Solution: Replace the ribbon cartridge. See Chapter 3, “Replacing Your Ribbon.” 3: The ribbon is twisted.
Problem: Wavy print lines 1: Continuous Forms Device (F1) only: the forms tension setting is incorrect. Solution: Check the tension setting. See Chapter 1, “Setting Up the 4232 Printer Model 302” for more information. 2: The Automatic Forms Thickness Adjustment (AFTA) setting needs to be changed. Solution: See the procedure for adjusting the forms thickness setting through the operator panel (based on your forms device) in Chapter 1, “Setting Up the 4232 Printer Model 302.
Problem: Ribbon not moving 1: The ribbon cartridge is not properly installed. Solution: Remove and then reinstall the same ribbon. See Chapter 3, “Replacing Your Ribbon.” If the ribbon still does not move, replace the ribbon. Problem: Ribbon moves continuously 1: The ribbon drive circuit is failing. Solution: Call for service. Miscellaneous Problems Problem: Wrong language set 1: Wrong language set selected.
Appendix C. Forms Information The following chapter describes the forms specifications, quality, and restrictions needed for use with the 4232 Printer Model 302. Forms Specifications The printer operates with continuous forms and cut sheet forms. If your printer is equipped with either the F1 or F2 form feed device, you can use continuous forms. If your printer is equipped with either the F3 or F4 form feed device, you can use cut sheet forms.
Continuous Forms — F1 or F2 Dimensions Forms Maximum Minimum Width 381 mm (15 in.) 76.2 mm (3 in.) Length 355.6 mm (14 in.) 76.2 mm (3 in.) Thickness The thickness of all forms should be a minimum of 0.08 mm (0.003 in.) and a maximum of 0.64 mm (0.025 in.). Acceptable print quality will be provided on up to six-part forms. If you use forms having more than four parts, you should test them for forms handling, print registration, and print quality.
Cut Sheet Forms — F3 Dimensions Forms Maximum Minimum Width 381 mm (15 in.) 76.2 mm (3 in.) Length 355.6 mm (14 in.) 177.8 mm (7 in.) Thickness The thickness of all forms should be a minimum of 0.08 mm (0.003 in.) and a maximum of 0.25 mm (0.010 in.). Acceptable print quality will be provided when using single-part forms. If you use forms having more than one part, you should test them for forms handling, print registration, and print quality.
Cut Sheet Forms — F4 All paper used in the Auto Sheet Feeder should be new and without packaging damage. The papers defined below are considered acceptable for use in the F4 device. Any others should be operationally tested before regular use. Dimensions The paper sizes shown in the following table include both single-part and multiple-part cut sheets. Note that the term Length applies to the paper dimension parallel to the paper motion. Bin Number Length and Width Capacity Bin 1 Length: 127 - 355.
Weight The basis weight for the paper should be 60 to 100 g/mò (16 to 27 lb). Composition Plain bond paper of one of the following compositions should be acceptable for regular use: No. 1 sulphite (100% chemical wood pulp) 25% to 100% cotton content Performance Considerations For optimum performance: Use 75 to 80 g/mò (20 to 24 lb), 25% or 50% cotton content plain paper. Restrict printing to 6.35 mm (0.25 in.) from the left and right margins and 6.35 mm (0.25 in.) from the top and bottom edges.
Additional Forms Restrictions For best results when printing, the following forms restrictions apply: Fastening recommendations: – Form plies must not be fastened with any staples and must be fastened securely enough to prevent partial forms separation. – For the F3 forms device, multiple-part forms must be glued only at the top edge and fastened securely enough to prevent forms separation. – For the F4 forms device, only top-glued or snap-out multiple-part forms should be used.
For the F3 forms device: – You should design forms so that no printing takes place within 12.7 mm (0.5 in.) of either the left edge or the right edge of the form. This makes certain that the feed rollers do not press on fresh print and cause smearing. – Do not use forms with holes. For the F4 forms device: – Do not mix or interleave paper of different sizes or compositions in the same input bin. – Do not use forms with holes, cut-outs, or windows. – Do not use envelopes or card stock. Appendix C.
Positioning Forms When you design the forms layout for your printer, keep the physical dimensions and forms quality in mind. See Figure C-1 on page C-10 and Figure C-2 on page C-11 and the following information to obtain best results when printing. .A/ Form Width Maximum: 381 mm (15 in.) for F1, F2, or F3 356 mm (14 in.) for F4 Minimum: 76.2 mm (3 in.) for F1, F2, or F3 127 mm (4 in.) for F4 .B/ Form Length Maximum: Minimum: Minimum: Minimum: Minimum: Minimum: Minimum: 356 mm (14 in.) 76.2 mm (3 in.
.D/ Last Print Position For continuous forms: The minimum distance between the center of the right margin holes and the end of the last print position used should be 6.4 mm (0.25 in.). For cut forms: The minimum distance between the right edge of the form and the end of the last print position used should be 6.4 mm (0.25 in.). Appendix C.
A D C Pos. 1 136 Positions at 10 CPI 163 Positions at 12 CPI 204 Positions at 15 CPI 227 Positions at 16.7 CPI 233 Positions at 17.1 CPI 272 Positions at 20 CPI B Perforation | Figure C-10 C-1.
A C D P os. 1 1 3 6 P o s itio n s a t 1 0 C P I 1 6 3 P o s itio n s a t 1 2 C P I 2 0 4 P o s itio n s a t 1 5 C P I 2 2 7 P o s itio n s a t 1 6 .7 C P I 2 3 3 P o s itio n s a t 1 7 .1 C P I 2 7 2 P o s itio n s a t 2 0 C P I B | Figure C-2. Form Design Considerations - Cut Forms Appendix C.
C-12 User’s Guide Model 302
Appendix D. Declaration of IBM Product Noise Emission Values The following tables show the noise emission values for the 4232 Printer Model 302. Table D-1. 4232 Printer Model 302 Impulsive Noise Prominent Discrete Tones No No Table D-2. Sound Emission Levels - 4232 Standard Covers Sound Emission Category Operating Idling LWAd 7 bels 4.5 bels m 53 dB 30 dB Table D-3. Sound Emission Levels - 4232 ASF Covers Sound Emission Category Operating Idling LWAd 7 bels 4.
D-2 User’s Guide Model 302
| Appendix E. Cabling Information | Serial Attachment | The printer attaches to a host or controller by one of two serial interfaces, RS-232C or RS-422A. A single 25-pin D connector mounted directly on the adapter card allows attachment to either interface. | | | | | The RS-232C interface uses a standard serial cable up to 15.2 m (50 ft) in length with transmission rates up to 19.2 Kbps. | The RS-422A interface uses a serial cable up to 1219 m (4,000 ft) in length with transmission rates up to 38.
| | Recommended Attachment Cables for PCs and Compatible Serial Ports | | Interface Type Cable Part Number Feature Number Bulk Cable Part Number IBM Standard Length | RS-232C 8509386 9386 60X8685 6.1 m (20 ft) | RS-422A 70X8652 8652 4716743 15.2 m (50 ft) | | Recommended Attachment Cables for AS/400 Workstation Controllers | | Interface Type Cable Part Number Feature Number IBM Standard Length | RS-232C 21F4342 4342 12.2 m (40 ft) | RS-422A 21F4346 4346 30.
| Cable Configurations | Cable configurations depend on the computer or devices and machines in the controlling system. | | The following diagrams show some of the possible configurations for the RS-232C and RS-422A connection.
| Local Duplex — DTR or XON/XOFF Pacing, Status Reporting Computer Printer SG (7) (7) SG TXD (2) (2) TXD RXD (3) (3) RXD CTS (5) (20) DTR RTS (4) (5) CTS DTR (20) (6) DSR (4) RTS (6) DSR | Note: This configuration is compatible with cable IBM part 8509386.
| Local Duplex — XON/XOFF Pacing, Status Reporting C o m p u te r | S G (7 ) P r in te r (7 ) S G T X D (2 ) (2 ) T X D R X D (3 ) (3 ) R X D D T R (2 0 ) (2 0 ) D T R D S R (6 ) (6 ) D S R R T S (4 ) (4 ) R T S C T S (5 ) (5 ) C T S RS-422A C o m p u te r P r in te r - TXD (1 5 ) - R X D + TXD (1 7 ) + R X D - RXD (1 9 ) - T X D + RXD (2 5 ) + T X D Appendix E.
| Parallel Attachment | The 4232 supports the IBM Parallel Printer Interface. A single 36-pin connector is mounted on the adapter card. | | The PC-parallel interface attaches to the host with a standard PC Parallel Printer cable (IBM part 1525612) up to 1.8 m (6 ft) in length.
Glossary This glossary defines important 4232 Printer Model 302 abbreviations and terms. It includes information from the IBM Dictionary of Computing, SC20-1699. It also includes terms and definitions from: The American National Dictionary for Information Processing Systems, copyright 1982 by the Computer and Business Equipment Manufacturers Association (CBEMA). Copies may be purchased from the American National Standards Institute, 1430 Broadway, New York, New York 10018.
made up of three automatically operated input bins and a bin designed for manual sheet insertion, and an F4 forms device. B baud. The rate at which data is being sent to or from the computer through the serial interface, in bits per second (bps). bezel. A surrounding or retaining part such as the cable connector support. bidirectional. Printing in either direction, right to left or left to right. blue forms guide/forms sensor. See forms guide/forms sensor. blue forms tension knob. See forms tension knob.
general printing requirements on cut sheet forms. Document on Demand feature. A feature that moves continuous forms within the printer so that a blank form is not ejected when separating forms. Dual Purpose Forms Device (F2). A forms feeding option which, when selected, automatically stops continuous forms at the perforation. This enables the printed form to be torn off before the next sheet begins to be printed. F forms tension knob.
M O Maintenance Analysis Procedures (MAP). A maintenance document that gives an IBM service representative a step-by-step | procedure for tracing a symptom to | the cause of the problem. Maintenance Information Manual (MIM). A maintenance document that gives an IBM service representative a step-by-step procedure for installing, removing, and servicing components of the product. maximum page length (MPL). The total number of print lines from one top margin line to the next. maximum print position (MPP).
partial reset. An action that returns the printer to the current configuration values. platen. A backing, usually cylindrical, against which printing mechanisms strike or otherwise deposit ink to produce an image. power cord. Cable that carries the main power supply between a room outlet and a machine. power-on custom set. The custom set containing the values used to set the printer parameters when the printer is turned on. power-on self test.
S separated using the tear bar on the F2 forms device. serial interface. An interface where data is exchanged between the computer and the printer one bit at a time. top of form. A horizontal print line, near the top of the paper, above which the printer will not print. slotted opening. A space on the bottom of the ribbon cartridge used to align the cartridge with the metal post on the printer frame. | SPA. Serial/Parallel Attachment T tear bar.
Index A C access cover 2-5 acoustic cover description 2-5 reinstalling 1-114 removing 1-114 adjustments print quality 1-35 tractor tension 1-37, 1-68 alarm 2-10, 2-13 alignment, F1 See Continuous Forms Device (F1), adjustments alignment, F2 See Dual Purpose Forms Device (F2), adjustments alignment, F3 See Document Insertion Device (F3), adjustments attaching to parallel cable 1-116 serial cable 1-119 Attention indicator 2-11 Auto Sheet Feeder (F4) 1-17 Auto Sheet Feeder Device (F4) 2-19 autoload position
data loss cancel function 2-23 switching power off 2-3 diagram 1-11, 2-9 display 2-10 Document Insertion Device (F3) adjustments forms thickness 1-99 left margin position 1-101 print alignment 1-106 top of form position 1-104 check out installation 1-87 installing 1-85 introduction 2-18 loading forms 1-91 prepare to load forms 1-90 print quality adjustments 1-98 print verification test 1-95 removing 1-111 unloading forms 1-110 use with lower forms guide 1-90 Dual Purpose Forms Device (F2) adjustments forms
forms device (continued) F2 (Dual Purpose Forms Device) (continued) print verification test 1-63 F3 (Document Insertion Device) check out installation 1-87 install the 1-85 load forms 1-91 prepare to load F3 forms 1-90 print verification test 1-95 inspection B-24 prepare for installation 1-12 forms guide, location and function 2-6 forms handling devices 2-16 forms information C-1 forms loading Continuous Forms Device 1-23 Document Insertion Device 1-91 Dual Purpose Forms Device 1-57 forms sensor 2-6 forms t
loading forms (continued) F3 (Document Insertion Device) (continued) prepare to load 1-90 locations access cover 2-5 diagram 2-2 operator panel 1-11, 2-9 platen rod 2-8 power switch 2-3 lower forms guide 2-7 M maintenance, printer 2-21 maximum page length (MPL) 2-13 maximum print position (MPP) 2-13 message display B-2 model identification 2-2 moving the printer 2-20 N no status code displays B-2 noise emission values D-1 not ready operating state 2-14 O offline operating state 2-14 Online indicator 2-11
print language 2-13 print mode 2-13 print quality adjustments F1 (Continuous Forms Device) 1-35 F2 (Dual Purpose Forms Device) 1-67 F3 (Document Insertion Device) 1-98 print tests bidirectional adjustment 4-15 left margin alignment 4-6 print verification 4-12 printer configuration 4-9 printer demonstration 4-3 print verification test 4-12 printer configuration (print test) 4-9 demonstration (print test) 4-3 left margin (print test) 4-6 problems 1-13 verification (print test) 4-12 printer settings 2-13 print
problem list (no status code displayed) (continued) miscellaneous problems (continued) printing off forms B-32 wrong language set B-36 print quality/ribbon problems irregular characters B-33 missing dots B-33 partial print characters B-34 printing too light B-34 ribbon does not move B-36 ribbon folding, snagging, or tearing B-35 ribbon moves continuously B-36 smudging B-34 unreadable characters B-33 wavy print B-35 problem list index forms problems B-23 miscellaneous problems B-24 print quality/ribbon probl
setup, printer (continued) F1 (Continuous Forms Device) (continued) prepare to load F1 forms 1-21 print verification test for the F1 forms device 1-30 F2 (Dual Purpose Forms Device) check out F2 forms device installation 1-55 install the 1-53 load forms in the F2 forms device 1-57 prepare to load F2 forms 1-56 print verification test for the F2 forms device 1-63 F3 (Document Insertion Device) check out F3 forms device installation 1-87 install the 1-85 load forms in the F3 forms device 1-91 prepare to load
Readers' Comments — We'd Like to Hear from You 4232 Printer Model 302 User’s Guide Publication No.
PLACE POSTAGE STAMP HERE &@rcfaddr(1) Fold and Tape Please do not staple Readers' Comments — We'd Like to Hear from You SA24-4386-01 Fold and Tape IBM
IBM Part Number: 56G9390 56G939ð Printed in U.S.A.
