Printer User Manual
Table Of Contents
- Contents
- Safety information
- Learning about the printer
- Additional printer setup
- Installing hardware options
- Setting up the printer software
- Networking
- Preparing to set up the printer on an Ethernet network
- Installing the printer on an Ethernet network
- Preparing to set up the printer on a wireless network
- Connecting the printer to a wireless network using the Wi-Fi Protected Setup PIN
- Connecting the printer to a wireless network using the printer software
- Connecting the printer to a wireless network using the Embedded Web Server
- Printing a menu settings and network setup page
- Loading paper and specialty media
- Paper and specialty media guide
- Printing
- Understanding the printer menus
- Saving money and the environment
- Securing the printer
- Maintaining the printer
- Managing the printer
- Clearing jams
- Troubleshooting
- Understanding the printer messages
- Toner cartridge messages
- Cartridge, imaging unit mismatch [41.xy]
- Cartridge low [88.xx]
- Cartridge nearly low [88.xy]
- Cartridge very low [88.xy]
- Non-Lexmark cartridge, see User’s Guide [33.xy]
- Replace cartridge, 0 estimated pages remain [88.xy]
- Replace cartridge, printer region mismatch [42.xy]
- Reinstall missing or unresponsive cartridge [31.xy]
- Replace unsupported cartridge [32.xy]
- Imaging unit messages
- Paper loading messages
- Incorrect paper size, open [paper source] [34]
- Load [paper source] with [custom type name] [orientation]
- Load [paper source] with [custom type string] [orientation]
- Load [paper source] with [paper size] [orientation]
- Load [paper source] with [paper type] [paper size] [orientation]
- Load Manual Feeder with [custom type name] [orientation]
- Load Manual Feeder with [custom type string] [orientation]
- Load Manual Feeder with [paper size] [orientation]
- Load Manual Feeder with [paper type] [paper size] [orientation]
- Remove paper from standard output bin
- Printer communication error messages
- Insufficient memory error messages
- Miscellaneous messages
- Toner cartridge messages
- Solving printer problems
- Solving print problems
- Printing problems
- Print quality problems
- Printer is printing blank pages
- Clipped pages or images
- Shadow images appear on prints
- Gray background on prints
- Incorrect margins on prints
- Paper curl
- Print irregularities
- Repeating defects appear on prints
- Print is too dark
- Print is too light
- Skewed print
- Printer is printing solid black pages
- Transparency print quality is poor
- Streaked horizontal lines appear on prints
- Streaked vertical lines appear on prints
- Horizontal voids appear on prints
- Vertical voids appear on prints
- Toner specks appear on prints
- Toner rubs off
- Uneven print density
- Embedded Web Server does not open
- Contacting customer support
- Understanding the printer messages
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- Modular component notice
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Laser advisory label
- Power consumption
- 日本の VCCI 規定
- European Community (EC) directives conformity
- Regulatory notices for wireless products
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- Notice to users in the European Union
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Patent acknowledgment
- Index

Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Check if the paper loaded in the tray has the correct paper type and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type and
weight in the tray.
Step 2
From the Paper menu, set the paper size and type to match the paper
loaded in the tray. To access the Paper menu, do either of the following:
• If the printer is on a network, then open a Web browser and type the
printer IP address in the address field. Then, navigate to Settings >
Paper Menu.
Note: If you do not know the IP address of the printer, then print a
network setup page and locate the IP address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable,
then open the Local Printer Settings Utility for Windows or Printer
Settings for Macintosh.
Do the paper type and weight settings match the paper loaded in the tray?
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Step 3
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or the Print dialog.
b Resend the print job.
Do shadow images still appear on the prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do shadow images still appear on the prints?
Contact
customer
support.
The problem is solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 164