MS810 Series User's Guide Important: Click here before using this guide. April 2012 Machine type(s): 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Overview.....................................................................................................9 Using this guide.........................................................................................................................................9 Finding information about the printer................................................................................
Contents 3 Loading paper and specialty media.........................................................................................................48 Setting the paper size and type ........................................................................................................................48 Configuring Universal paper settings................................................................................................................48 Loading the 250‑ or 550‑sheet tray..................
Contents 4 Loading the multipurpose feeder ...................................................................................................................108 Linking and unlinking trays .............................................................................................................................113 Printing..................................................................................................................................................114 Printing a document ............
Contents 5 Printing confidential and other held jobs .......................................................................................................165 Printing information pages .............................................................................................................................167 Canceling a print job .......................................................................................................................................167 Managing your printer...........
Contents 6 Clearing jams............................................................................................261 Avoiding jams........................................................................................................................................261 Understanding jam messages and locations.........................................................................................263 [x]‑page jam, lift front cover to remove cartridge. [200–201]...........................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Overview 9 Overview Using this guide This User’s Guide provides general and specific information on using the printer models that are listed on the cover page.
Overview 10 What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context‑sensitive information. Notes: • Help is automatically installed with the printer software. • The printer software is located in the printer program folder or on the desktop, depending on your operating system.
Selecting a location for the printer 11 Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet.
Selecting a location for the printer 12 5 4 1 3 2 1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 305 mm (12 in.) 4 Rear 305 mm (12 in.) 5 Top 115 mm (4.5 in.) 5 4 1 3 2 1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 305 mm (12 in.) 4 Rear 305 mm (12 in.) 5 Top 115 mm (4.5 in.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and then unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 14 Accessing the controller board Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 15 3 Remove the controller board shield. 1 2 4 Use the following illustration to locate the appropriate connector: Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic component or connector.
Additional printer setup 16 5 Align the screws with the holes on the controller board shield, and then reattach the controller board shield. 2 1 6 Tighten the screws on the controller board shield.
Additional printer setup 17 7 Reattach the controller board access cover. 1 2 Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 18 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 5 Reattach the controller board shield, and then the controller board access cover. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver.
Additional printer setup 19 3 Unpack the ISP kit. 1 2 4 3 1 ISP solution 2 Screw for attaching the plastic bracket to the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lift the metal cover, and then pull it out completely.
Additional printer setup 20 1 2 3 5 Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the controller board cage. 6 Install the ISP on the plastic bracket.
Additional printer setup 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Additional printer setup 9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. 10 Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly. 11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded.
Additional printer setup 23 Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 24 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door.
Additional printer setup 3 Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
Additional printer setup 26 To install a printer hard disk onto the ISP: a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. b Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
Additional printer setup 27 To install a printer hard disk directly on the controller board cage: a Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
Additional printer setup b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 29 Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 3 Remove the screws holding the printer hard disk in place. 4 Remove the printer hard disk. 5 Set aside the printer hard disk.
Additional printer setup 31 Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 3 Pull out the tray, and then remove any packing material from inside the tray. 4 Insert the tray. 5 Place the tray near the printer.
Additional printer setup 33 6 Align the printer with the tray, and then slowly lower the printer into place. 7 Turn the printer back on. Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 36.
Additional printer setup 34 • The appropriate parallel cable with the parallel port 6 1 2 3 4 5 1 Use the To Parallel port Connect the printer to a computer. Note: This can also be used in installing an optional Internal Solutions Port (ISP). 2 USB port Attach an optional wireless network adapter. 3 Ethernet port Connect the printer to a network. 4 USB printer port Connect the printer to a computer. 5 Security slot Attach a lock that will secure the controller board.
Additional printer setup 35 Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
Additional printer setup 36 For Macintosh users 1 Close all open applications. 2 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click the software installer package, and then follow the instructions on the computer screen. Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed.
Additional printer setup 37 Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X-RADIUS are types of security used on a network.
Additional printer setup 38 For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Install the printer driver on the computer.
Additional printer setup 39 Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
Additional printer setup 40 Using the Push Button Configuration method 1 Depending on your printer model, navigate to either of the following: • > Settings > > Networks/Ports > > Wi‑Fi Protected Setup > > Network [x] > > Network [x] Setup > > Wireless > > Start Push Button Method • > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push Button Method • > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push Butt
Additional printer setup 41 3 Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID. 4 Click Submit. 5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. 6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is “Connected”.
Additional printer setup 42 8 Select the port from the list, and then click Configure Port. 9 Type the new IP address in the “Printer Name or IP Address” field. 10 Click OK > Close. For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Additional printer setup 43 If the installation dialog does not appear after a minute, then launch the CD manually: 1 Click , or click Start and then click Run. 2 In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of the CD or DVD drive. 3 Press Enter, or click OK. b c d e f Click Install. Follow the instructions on the computer screen. Select Advanced, and then click Continue. From the Configure Printer Connection dialog, select a port.
Additional printer setup 44 For more information, see the following: – “Printing a network setup page” on page 77 for non‑touch‑screen printer models – “Printing a network setup page” on page 122 or “Printing a network setup page” on page 170 for touch‑screen printer models
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 45 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Learning about the printer Printer configurations Basic model 1 2 4 3 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 550‑sheet tray (Tray 1) Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 46 The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 47 When using optional trays: • • • • Always use a caster base when the printer is configured with a 2100‑sheet tray. The 2100‑sheet tray must always be at the bottom of a configuration. A maximum of four optional trays may be configured with the printer. The optional 250‑ and 550‑sheet trays may be installed in any order.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 48 Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition. Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 49 Notes: • The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and 105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing. • The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 50 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 51 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 1 2 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 52 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 53 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 54 • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 6 For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 55 Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width guide to the position for A5.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 56 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 2 1 c Remove the A5 length guide from its holder. 1 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 57 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 58 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 59 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the printable side facedown. Note: Make sure the paper is loaded properly.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 60 Without an optional staple finisher With an optional staple finisher C One‑sided printing C AB C Two‑sided printing AB One‑sided printing AB C AB Two‑sided printing
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 62 6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 63 2 Pull the multipurpose feeder extender. LTR A4 A5 EX B5 EC Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. LT R A4 A5 EX EC B 5 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 64 LT R A 4 A 5 B E 5 X E C 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 65 5 Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 66 5 4 A B C E X E A 5 T L R • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the feeder can cause paper jams.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 67 Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 3 Press 68 . 4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 69 For Macintosh users a Customize the settings in the Page Setup dialog if necessary: 1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the paper loaded. 3 Click OK. b Customize the settings in the Page Setup dialog if necessary: 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 70 Printing from a flash drive Supported flash drives and file types Flash drive • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) Notes: • Hi‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 71 • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. 72 Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 73 For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing. 3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 74 Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 75 Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions. • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 76 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted. 4 Save the modified settings.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 77 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > > Reports > > Network Setup Page > 2 Check the first section of the network setup page, and then confirm that the status is Connected.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 78 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings > Eco‑Mode. 3 Select a setting. Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Notes: • Settings that were changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 79 Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Press .
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 80 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 81 Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings. 3 In the Screen Brightness field, enter the brightness percentage you want for the display. 4 Click Submit.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 82 Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 83 • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 84 Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn 85 Notes: • Enabling disk encryption will erase the content of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Using MS810de 86 Using MS810de Learning about the printer Printer configurations Basic model 1 2 4 3 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 550‑sheet tray (Tray 1) Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray or more than one input option.
Using MS810de 87 The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com.
Using MS810de 88 When using optional trays: • • • • Always use a caster base when the printer is configured with a 2100‑sheet tray. The 2100‑sheet tray must always be at the bottom of a configuration. A maximum of four optional trays may be configured with the printer. The optional 250‑ and 550‑sheet trays may be installed in any order. Using the printer control panel 1 2 7 Use the 6 3 4 5 To 1 Display 2 Home button Go to the home screen.
Using MS810de 89 Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Printer status Off The printer is idle or in Ready state.
Using MS810de Touch 4 90 To USB View, select, or print photos and documents from a flash drive. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. 5 Menus Access printer menus. Note: These menus are available only when the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low.
Using MS810de 91 2 1 5 Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Accept button Save a setting. 5 Cancel button 4 3 • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right.
Using MS810de 92 Setting up and using the home screen applications Notes: • Your home screen may vary, depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase.
Using MS810de 93 For more information on configuring and using the home screen applications, do the following: 1 Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > . 2 Do either of the following: • Click Business Solutions, and then select the name of the application. • Click Software and Solutions > Other Apps. 3 Click the Manuals tab, and then select the document for the home screen application.
Using MS810de 94 Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
Using MS810de 95 – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer. Notes: – Before importing the configuration file, you can choose to preview it first or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Using MS810de 96 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810de 97 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 1 2 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS810de 98 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS810de 99 Without an optional staple finisher With an optional staple finisher C Two‑sided printing AB C AB Two‑sided printing • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Using MS810de 100 • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 6 For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Using MS810de 101 Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width guide to the position for A5.
Using MS810de 102 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 2 1 c Remove the A5 length guide from its holder. 1 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
Using MS810de 103 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded.
Using MS810de 104 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder.
Using MS810de 105 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the printable side facedown. Note: Make sure the paper is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS810de 106 Without an optional staple finisher With an optional staple finisher C One‑sided printing C AB C Two‑sided printing AB One‑sided printing AB C AB Two‑sided printing
Using MS810de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
Using MS810de 108 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing.
Using MS810de 109 2 Pull the multipurpose feeder extender. LTR A4 A5 EX B5 EC Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. LT R A4 A5 EX EC B 5 Note: Use the paper size indicators on the bottom of tray to help position the guides.
Using MS810de 110 LT R A 4 A 5 B E 5 X E C 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them. Straighten the edges on a level surface.
Using MS810de 111 5 Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS810de 112 5 4 A B C E X E A 5 T L R • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the feeder can cause paper jams.
Using MS810de 113 Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu.
Using MS810de 3 Touch 114 . 4 Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.
Using MS810de 115 Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a b c d With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary. Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Using MS810de 116 Printing from a flash drive Supported flash drives and file types Flash drive • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) Notes: • Hi‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.
Using MS810de 117 • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur. 2 From the printer control panel, touch the document you want to print.
Using MS810de 118 Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9. Repeat Job Expiration Print and store print jobs in the printer memory.
Using MS810de 119 For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing. 3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job.
Using MS810de 120 Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Using MS810de 121 Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions. • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.
Using MS810de 122 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted. 4 Save the modified settings. Copying printer settings to other printers Note: This feature is available only in network printers.
Using MS810de 123 Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Notes: • Each gauge displays the estimated life left for the supply or part. • All page life estimates for supplies assume printing on a single side of letter‑ or A4‑size plain paper. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies.
Using MS810de 124 Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Notes: • Settings that were changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.
Using MS810de 125 Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 4 Click Submit.
Using MS810de 126 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Using MS810de 127 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display. 3 Touch . Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 122.
Using MS810de 128 Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
Using MS810de 129 Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: 1 Turn off the printer. 2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears.
Using MS810de 130 Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.
Using MS810de 131 Finding printer security information In high-security environments, you may need to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page or see the Embedded Web Server Administrator’s Guide. 1 Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides 2 Type Embedded Web Server in the keyword field, and then click Filter.
Using MS812de 132 Using MS812de Learning about the printer Printer configurations Basic model 1 2 4 3 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 550‑sheet tray (Tray 1) Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray or more than one input option.
Using MS812de 133 The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com.
Using MS812de 134 When using optional trays: • • • • Always use a caster base when the printer is configured with a 2100‑sheet tray. The 2100‑sheet tray must always be at the bottom of a configuration. A maximum of four optional trays may be configured with the printer. The optional 250‑ and 550‑sheet trays may be installed in any order. Using the printer control panel 1 6 7 Use the 1 Display 2 Home button 3 Sleep button 3 2 4 5 To • View the status of the printer.
Using MS812de 135 Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Printer status Off The printer is idle or in Ready state.
Using MS812de 5 136 Touch To Menus Access printer menus. Note: These menus are available only when the printer is in Ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing.
Using MS812de 137 2 1 8 Touch To 1 Left arrow Scroll to the left. 2 Right arrow Scroll to the right. 3 Up arrow 4 Down arrow Scroll down. 5 Submit Submit changes made in the printer settings. 6 Back Return to the previous screen. 7 Home Return to the home screen. Scroll up.
Using MS812de 8 138 Touch To Tips Open a context-sensitive Help dialog on the printer control panel. Other touch-screen buttons Touch To Accept Save settings. Cancel • Cancel an action or a selection. • Leave a screen and return to the previous screen without saving changes. Increase Select a higher value. Decrease Select a lower value. Exit Leave the current screen. Search Search current held jobs. Warning View a warning or error message.
Using MS812de 139 Setting up and using the home screen applications Notes: • Your home screen may vary, depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase.
Using MS812de 140 For more information on configuring and using the home screen applications, do the following: 1 Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > . 2 Do either of the following: • Click Business Solutions, and then select the name of the application. • Click Software and Solutions > Other Apps. 3 Click the Manuals tab, and then select the document for the home screen application.
Using MS812de 141 Understanding Eco‑Settings Use To Manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
Using MS812de 142 – If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer. Notes: – Before importing the configuration file, you can choose to preview it first or load it directly. – If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Using MS812de 143 Loading the 250‑ or 550‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. Notes: • When loading folio‑, legal‑, or oficio‑size paper, lift the tray slightly and then pull it out. • Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
Using MS812de 144 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 1 2 Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS812de 145 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 1 2 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
Using MS812de 146 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS812de 147 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Using MS812de 148 • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 6 For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Using MS812de 149 Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width guide to the position for A5.
Using MS812de 150 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 2 1 c Remove the A5 length guide from its holder. 1 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
Using MS812de 151 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded.
Using MS812de 152 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder.
Using MS812de 153 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the printable side facedown. Note: Make sure the paper is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS812de 154 Without an optional staple finisher With an optional staple finisher C One‑sided printing C AB C Two‑sided printing AB One‑sided printing AB C AB Two‑sided printing
Using MS812de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
Using MS812de 156 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing.
Using MS812de 157 2 Using the handle, pull the multipurpose feeder extender. LTR A4 A5 EX B5 EC Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. LT R A4 A5 EX EC B 5 Note: Use the paper size indicators on the bottom of tray to help position the guides.
Using MS812de 158 LT R A 4 A 5 B E 5 X E C 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them. Straighten the edges on a level surface.
Using MS812de 159 5 Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat and is not bent or wrinkled. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not.
Using MS812de 160 5 4 A B C E X E A 5 T L R • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the feeder can cause paper jams.
Using MS812de 161 Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu.
Using MS812de 162 3 Touch Submit. 4 Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.
Using MS812de Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a b c d With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary. Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup.
Using MS812de 164 Printing from a flash drive Supported flash drives and file types Flash drive • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported.
Using MS812de 165 • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur.
Using MS812de 166 Use To Verify Job Expiration Print one copy of a print job and hold the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted from the Held Jobs menu.
Using MS812de 167 5 From the printer home screen, release the print job.
Using MS812de 168 For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple Menu, navigate to either of the following: • System Preferences > Print & Fax > select a printer > Open Print Queue • System Preferences > Print & Scan > select a printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then click Delete.
Using MS812de 169 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Supply Notifications. 3 From the drop‑down menu for each supply, select one of the following notification options: Notification Description Off The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the supply will appear on the menus page and status page.
Using MS812de 170 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Copy Printer Settings. 3 To change the language, select a language from the drop‑down menu, and then click Click here to submit language. 4 Click Printer Settings. 5 Type the IP addresses of the source and target printers.
Using MS812de 171 Checking the status of parts and supplies from the Embedded Web Server Note: Make sure that the computer and printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Using MS812de 172 Reducing printer noise Enable Quiet mode to reduce printer noise. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings > Quiet Mode. 3 Select a setting.
Using MS812de 173 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode 2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode, and then touch Submit. Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely.
Using MS812de 174 3 In the Screen Brightness field, enter the brightness percentage you want for the display. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit.
Using MS812de 175 Securing the memory before moving the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
Using MS812de 176 • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Using MS812de 177 Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Using MS812de 178 Notes: • Enabling disk encryption will erase the contents of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 4 Click Submit. Using the printer control panel 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Paper and specialty media guide 179 Paper and specialty media guide Notes: • • • • Make sure the paper size, type, and weight are set correctly on the computer or printer control panel. Flex and straighten specialty media before loading it. The printer may print at a reduced speed to prevent damage to the fuser. For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site http://support.lexmark.com.
Paper and specialty media guide 180 • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the envelopes back and forth to loosen them. Straighten the edges on a level surface. Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes. Tips on using labels • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels loaded in the tray.
Paper and specialty media guide 181 Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality.
Paper and specialty media guide 182 Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60–90‑g/m2 (16–24‑lb) paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid paper with rough or heavily textured surfaces. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
Paper and specialty media guide 183 2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.
Paper and specialty media guide Paper type 184 250‑ or 550‑sheet trays 2100‑sheet tray Multipurpose feeder Duplex Paper Card stock X Plain Envelope X X Rough Envelope X X Paper and Vinyl Labels X X Pharmacy labels X Transparencies X X Paper sizes supported by the printer Paper size1 Dimensions Standard or Optional optional 250‑ or 2100‑sheet tray 550‑sheet trays A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm (5.8 x 8.3 in.) A6 105 x 148 mm (4.1 x 5.8 in.
Paper and specialty media guide Paper size1 Dimensions Universal2 105 x 148 mm to 216 x 356 mm (4.13 x 5.83 in. to 8.5 x 14 in.) 70 x 127 mm to 216 x 356 mm (2.76 x 5 to 8.5 x 14 in.) 185 Standard or Optional optional 250‑ or 2100‑sheet tray 550‑sheet trays Multipurpose feeder Duplex X X X X 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x 7.5 in.) X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.
Paper and specialty media guide Paper size 186 4‑bin mailbox Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher JIS B5 1 1 Executive 1 1 Letter A4 Legal 1 Folio 1 Statement 1 Universal Envelopes X 1 The finisher stacks the paper but does not staple or punch holes in it. 2 The finisher staples the paper if it is loaded short edge first.
Paper and specialty media guide Paper type 187 Paper weight 4‑bin mailbox Dual web and Integrated 180 g/m2 (48 Ib) Polyester 220 g/m2 (59 Ib) Bond 90–176 g/m2 (24–47 lb) Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher X X X X X X X X X X X X X X X X X X X X X 60–90 g/m2 (16–24 lb) Envelope 105 g/m2 (28 Ib) Letterhead 90–176 g/m2 (24–47 lb) 60–90 g/m2 (16–24 lb) Preprinted 90–176 g/m2 (24–47 lb) 60–90 g/m2 (16–24 lb) Color
Understanding the printer menus 188 Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network 2 Configure MP Stapler Test Standard USB Substitute Size Network Setup Page 1 Parallel [x] Paper Texture Profiles List Serial [x] Paper Weight Print Fonts Print Directory SMTP Setup Paper Loading Custom Types Asset Report Custom Names 3 Custom Bin Names 3 Universal Setup Bin S
Understanding the printer menus 189 Paper menu Default Source menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MP Feeder to appear as a menu setting. • If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked.
Understanding the printer menus 190 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray.
Understanding the printer menus 191 Use To MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the paper type loaded in the multipurpose feeder. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Notes: • Plain Paper is the factory default setting.
Understanding the printer menus 192 Use To Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the paper type being manually loaded. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded.
Understanding the printer menus 193 Substitute Size menu Use To Substitute Size Off Statement/A5 Letter/A4 All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions are allowed. • Off indicates that no size substitutions are allowed. • Setting a size substitution lets the print job continue without Change Paper appearing.
Understanding the printer menus 194 Use To Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded in a specific tray. Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded in a specific tray. Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded in a specific tray. Preprinted Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded in a specific tray.
Understanding the printer menus 195 Use To Card Stock Weight Light Normal Heavy Specify the relative weight of the card stock loaded. Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded. Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded.
Understanding the printer menus 196 Use To Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Rough/Cotton Weight Light Normal Heavy Specify the relative weight of the cotton or rough paper loaded. Custom [x] Weight Light Normal Heavy Specify the relative weight of the custom paper loaded.
Understanding the printer menus 197 Use To Letterhead Loading Duplex Off Determine and set two-sided printing for all print jobs with Letterhead as the paper type. Preprinted Loading Duplex Off Determine and set two-sided printing for all print jobs with Preprinted as the paper type. Colored Loading Duplex Off Determine and set two-sided printing for all print jobs with Colored as the paper type.
Understanding the printer menus 198 Use To Recycled Paper Card Stock Transparency Rough/Cotton Labels Vinyl Labels Envelope Specify a paper type when Recycled is selected in other menus. Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. Custom Names menu Use To Custom Name [x] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus.
Understanding the printer menus 199 Use To Portrait Height 3–14.17 inches 76–360 mm Set the portrait height. Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. You can increase the height in 0.01‑inch increments. • 356 mm is the international factory default setting. You can increase the height in 1‑mm increments.
Understanding the printer menus 200 Use To Overflow Bin Standard Bin Bin [x] Specify an alternative bin when a designated bin is full. Notes: • Standard Bin is the factory default setting. • If multiple bins are assigned the same name, then the name only appears once in the bin list. • [x] can be any number between 1 and 12 if the appropriate optional bins are installed. Select a bin for each supported paper type.
Understanding the printer menus 201 Use To Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Notes: • This menu item is available only when more than one network option is installed. • This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. Note: This menu item appears only when LDSS is enabled.
Understanding the printer menus 202 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Understanding the printer menus 203 Use To Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Show and set the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding the printer menus 204 Use To Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved. Banner Page Off On Allow the printer to print a banner page. Note: Off is the factory default setting.
Understanding the printer menus 205 Use To Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. WINS Server Address View or change the current WINS server address. Enable DDNS Yes No View or change the current DDNS setting. Enable mDNS Yes No View or change the current mDNS setting. DNS Server Address View or change the current DNS server address.
Understanding the printer menus 206 Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Use To Wi‑Fi Protected Setup Start Push Button Method Start PIN Method Establish a wireless network and enable network security.
Understanding the printer menus 207 Use To Activate Yes No Enable or disable AppleTalk support. View Name Show the assigned AppleTalk name. Note: Yes is the factory default setting. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network.
Understanding the printer menus 208 Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-K increments.
Understanding the printer menus 209 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding the printer menus 210 Use To Advanced Status On Off Enable bidirectional communication through the parallel port. Protocol Standard Fastbytes Specify the parallel port protocol. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Notes: • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems.
Understanding the printer menus 211 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding the printer menus 212 Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Understanding the printer menus 213 Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Honor DSR On Off Determine whether the printer uses the DSR Signal. Note: None is the factory default setting. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Understanding the printer menus 214 Use To Device‑Initiated E‑mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. Notes: User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID & Password Use Session E‑mail address & Password Prompt User • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Understanding the printer menus 215 Use To Edit Access Controls Administrative Menus Function Access Management Solutions Cancel jobs at the Device Control access to printer menus, firmware updates, held jobs, and other access points. Miscellaneous Security Settings menu Note: This menu appears only in touch‑screen printer models.
Understanding the printer menus Use 216 To Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Off Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer RAM or printer hard disk, then the expiration time for those print 24 hours jobs does not change to the new default value.
Understanding the printer menus 217 Use To Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time. • Highly confidential information should be wiped using only the Multiple pass method.
Understanding the printer menus 218 Use To Manually Set Date and Time [input date/time] Enter the date and time. Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date and time sets Enable NTP to No. • For non‑touch‑screen printer models, the wizard lets you set the date and time in YYYY‑MM‑DD‑HH:MM format. Time Zone [list of time zones] Select the time zone.
Understanding the printer menus 219 Settings menu General Settings General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text that appears on the printer display. Show Supply Estimates Show estimates Do not show estimates Get an estimate on the status of supplies.
Understanding the printer menus 220 Use To Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, paper, or specialty media. Notes: • For touch‑screen printer models, touch Eco‑Mode, and then select from the options. • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media.
Understanding the printer menus 221 Use To Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese Custom Key 1 Custom Key 2 Specify a language and custom key information for the printer control panel keyboard.
Understanding the printer menus 222 Use To Displayed Information Left side Right side Specify what is displayed on the upper left and right corners of the printer control panel. For the “Left side” and “Right side” options, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • This menu appears only in touch‑screen printer models.
Understanding the printer menus 223 Use To Displayed Information (continued) Paper Jam Load Paper Service Errors Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Select from the following options: Display Yes No Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • This menu appears only in touch‑screen printer models. • No is the factory default setting for “Display.
Understanding the printer menus 224 Use To Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Format the printer date. Time Format 12 hour A.M./P.M. 24 hour clock Format the printer time. Screen Brightness 20–100 Specify the brightness of the display. Notes: • This menu appears only in touch‑screen printer models. • MM-DD-YYYY is the US factory default setting. Note: This menu appears only in touch‑screen printer models. Notes: • This menu appears only in touch‑screen printer models.
Understanding the printer menus 225 Use To Contact Name Specify a contact name for the printer. Notes: • This menu appears only in touch‑screen printer models. • The contact name will be stored on the Embedded Web Server. Location Specify the location of the printer. Notes: • This menu appears only in touch‑screen printer models. • The location will be stored on the Embedded Web Server.
Understanding the printer menus 226 Use To Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Set the printer to operate at a low power state. Notes: • When the Hibernate Timeout timer expires, the printer uses Ethernet connection to check the value of “Hibernate Timeout on Connection.” • If “Hibernate Timeout on Connection” is set to “Do Not Hibernate,” then the printer never automatically hibernates.
Understanding the printer menus 227 Use To Timeouts Job Hold Timeout 5–255 sec Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue. Notes: • “30 sec” is the factory default setting. • This menu appears only when a printer hard disk is installed.
Understanding the printer menus 228 Use To Print Recovery Page Protect Off On Let the printer successfully print a page that may not have printed otherwise. Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints.
Understanding the printer menus 229 Use To Export Configuration Package Export Export the printer configuration package to a flash drive. Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Flash Drive Menu Print Settings menu Use To Copies 1–999 Specify a default number of copies for each print job. Paper Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs.
Understanding the printer menus 230 Use To Duplex Binding Long Edge Short Edge Define the way duplexed pages are bound and printed. Notes: • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). This is the factory default setting. • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape). Paper Saver Orientation Auto Landscape Portrait Specify the orientation of a multiple‑page document.
Understanding the printer menus 231 Use To Separator Sheets Off Between Copies Between Jobs Between Pages Specify if blank separator sheets are inserted. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs.
Understanding the printer menus 232 Use To Print Area Normal Fit to Page Whole Page Set the logical and physical printable area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Fit to Page fits the page content into the selected paper size.
Understanding the printer menus 233 Finishing menu Use To Sides (Duplex) 1 sided 2 sided Specify whether two‑sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding the printer menus 234 Use To Separator Source Tray [x] Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple‑page images on one side of a paper.
Understanding the printer menus 235 Use To Hole Punch Mode 2 holes 3 holes 4 holes Specify the number of holes to be created on printed outputs for the purpose of collecting the sheets in a binder or folder. Notes: • “3 holes” is the US factory default setting. “4 holes” is the international factory default setting. • This menu appears only when a supported staple, hole punch finisher is installed. Offset Pages None Between Copies Between Jobs Offset pages at certain instances.
Understanding the printer menus 236 Use To Enhance Fine Lines On Off Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding the printer menus 237 Use To Disk Near Full Action None E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the printer hard disk is nearly full.
Understanding the printer menus 238 Use To Format Flash Yes No Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. • Flash memory refers to the memory added by installing a flash memory card in the printer. • The flash memory option card must not be read/write‑ or write‑protected.
Understanding the printer menus 239 Use To Annotations Do Not Print Print Print annotations in a PDF. Note: Do Not Print is the factory default setting. PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error. Lock PS Startup Mode On Off Disable the SysStart file. Font Priority Resident Flash/Disk Establish the font search order. Note: Off is the factory default setting. Note: Off is the factory default setting.
Understanding the printer menus 240 Use To Symbol Set 10U PC‑8 12U PC‑850 Specify the symbol set for each font name. Notes: • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown.
Understanding the printer menus 241 Use To PCL Emulation Settings Auto CR after LF On Off Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command. PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.
Understanding the printer menus 242 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers To Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT N
Understanding the printer menus 243 Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Image menu Use To Auto Fit On Off Select the optimal paper size, scaling, and orientation. Invert On Off Invert bitonal monochrome images.
Understanding the printer menus 244 Menu item Description Printing Guide Provides information about loading paper and other specialty media Media Guide Provides a list of the paper sizes supported in trays and feeders Print Defects Guide Provides information about resolving print defects Menu Map Provides a list of the printer control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer l
Saving money and the environment 245 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 246 Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 261. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.
Saving money and the environment 3 Follow the instructions on the computer screen.
Maintaining the printer 248 Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Maintaining the printer 249 Item Return Program cartridge High Yield Toner Cartridge 521H Extra High Yield Toner Cartridge 521X* For the European Union, European Economic Area , and Switzerland Toner Cartridge 522 High Yield Toner Cartridge 522H Extra High Yield Toner Cartridge 522X* For the Asia Pacific Region (includes Australia and New Zealand) Toner Cartridge 523 High Yield Toner Cartridge 523H Extra High Yield Toner Cartridge 523X* For Latin America (includes Puerto Rico and Mexico)
Maintaining the printer 250 Ordering staple cartridges Part name Part number Staple cartridges 25A0013 Ordering a roller kit For more information on replacing the roller kit, see the instruction sheet that came with the part. Lexmark roller kit and part number Type Part number Printer engine roller maintenance kit 40X7706 Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and imaging unit.
Maintaining the printer 251 Fuser maintenance kit type Part number Type 07 40X8427 Type 08 40X8428 Type 09 40X8429 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 252 2 Pull the cartridge out of the printer using the handle. 3 Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. 4 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Note: Make sure the cartridge is fully pushed in.
Maintaining the printer 253 5 Close the multipurpose feeder door and the front cover. 2 1 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door.
Maintaining the printer 254 2 Pull the cartridge out of the printer using the handle. 3 Pull the imaging unit out of the printer using the handle. 2 1 4 Unpack the new imaging unit, and then remove all packing materials. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit.
Maintaining the printer 255 5 Shake the new imaging unit. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Maintaining the printer 256 8 Close the multipurpose feeder door and the front cover. 2 1 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher.
Maintaining the printer 257 3 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 2 1 1 4 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. 2 1 5 Push the staple cartridge into the finisher until it clicks into place. 6 Close the stapler door. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months.
Maintaining the printer 258 4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer. Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to the exterior of the printer. 5 Make sure all areas of the printer are dry before sending a new print job. Emptying the hole punch box 1 Pull out the hole punch box. 2 Empty the container. 3 Insert the emptied hole punch box back into the finisher until it clicks into place.
Maintaining the printer • If the printer does not have a caster base, then remove the optional trays. Note: Slide the latch on the right side of the printer toward the front of the printer until it clicks into place. • • • • Use the handholds located on both sides of the printer to lift it. Make sure your fingers are not under the printer when you set it down. Make sure there is adequate clearance around the printer.
Maintaining the printer 260 Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Clearing jams 261 Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. For more information, see “Avoiding jams” on page 261. If jams occur, then follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. Avoiding jams Load paper properly • Make sure paper lies flat in the tray.
Clearing jams 262 • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
Clearing jams 263 – If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven and the paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin extender is set to legal-size, then the paper does not stack properly. • If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back.
Clearing jams 264 • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting reprints jammed pages if adequate printer memory is available. 1 2 3 4 5 6 11 7 10 9 8 Jam location Printer message What to do 1 Staple finisher [x]‑page jam, remove paper, open Remove paper from the stapler bin, open the stapler stapler door. Leave paper in bin. [455– door, then remove the staple cartridge, and then 457] remove the jammed staples.
Clearing jams 265 Jam location Printer message What to do 7 Output expander [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx] Open the rear door of the output expander, and then remove the jammed paper. 8 Upper rear door [x]‑page jam, open upper rear door. [202] Open the rear door of the printer, and then remove the jammed paper. 9 Upper door and rear [x]‑page jam, open upper and lower duplex area rear door.
Clearing jams 266 2 Lift the green handle, and then pull the toner cartridge out of the printer. 3 Place the cartridge aside. 4 Lift the green handle, and then pull the imaging unit out of the printer. 2 1 5 Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Pull the jammed paper gently to the right, and then remove it from the printer.
Clearing jams 267 7 Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. 8 Insert the cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. • Make sure the cartridge is fully pushed in. 9 Close the multipurpose feeder door and the front cover.
Clearing jams 268 10 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull down the rear door.
Clearing jams 269 4 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull down the rear door.
Clearing jams 270 4 Push the back of the standard tray. 5 Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. 2 1 6 Insert the standard tray.
Clearing jams 271 7 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, remove standard bin jam. [203] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 272 2 1 3 Insert the tray. 4 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open tray [x]. [24x] 1 Check which tray is indicated on the printer display, and then pull the tray. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. .
Clearing jams 273 3 Insert the tray. 4 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear manual feeder. [250] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 274 2 Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder. 4 Slide the paper guide until it lightly rests against the edge of the paper. 5 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
Clearing jams 2 Open the stapler door. 3 Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer. 4 Use the metal tab to lift the staple guard, and then remove any loose staples.
Clearing jams 276 5 Press down the staple guard until it clicks into place. 6 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
Clearing jams 277 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 9 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
Clearing jams [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] 1 Open the rear staple finisher door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the staple finisher door.
Clearing jams 279 4 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx] 1 Open the rear mailbox door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 280 3 Close the rear mailbox door. 4 If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Notes: • Make sure all paper fragments are removed. • When using A4‑, folio‑, or legal‑size paper, make sure to adjust the bin extender so that the paper enters the bin properly.
Clearing jams 281 5 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx] 1 Open the rear output expander door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 282 3 Close the rear output expander door. 4 Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > .
Troubleshooting 283 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com. 2 Change the toner cartridge or imaging unit so that both are MICR or non‑MICR supplies.
Troubleshooting 284 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Touch Cancel job to cancel the print job.
Troubleshooting 285 Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job.
Troubleshooting 286 Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Cancel the current print job. For non‑touch‑screen printer models, press • Install additional printer memory. to confirm.
Troubleshooting 287 Disk near full. Securely clearing disk space. Try one or more of the following: • Select Continue to clear the message. For non-touch-screen printer models, press • Delete fonts, macros, and other data stored in the printer hard disk. • Install a hard disk with higher capacity. to confirm. Empty the hole punch box 1 Empty the hole punch box. For instructions on emptying the hole punch box, from the printer control panel touch More Information.
Troubleshooting 288 Imaging unit nearly low [84.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User’s Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing.
Troubleshooting 289 Insert hole punch box Insert the hole punch box into the finisher, and then select Continue on the printer control panel to clear the message. For non-touch-screen printer models, press to confirm. Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. For more information, see the instruction sheet that came with the supply. • Select Continue to clear the message and print without using the staple finisher.
Troubleshooting 290 • Reset the active bin. Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Delete fonts, macros, and other data from the printer memory. • Install additional printer memory.
Troubleshooting 291 Load staples Try one or more of the following: • Replace or insert the specified staple cartridge in the finisher. For instructions on inserting or replacing a staple cartridge in the finisher, select More information on the printer control panel. • Select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm. • Select Cancel job to cancel the print job.
Troubleshooting 292 Load [paper source] with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray or feeder that has the correct size and type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm. Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray.
Troubleshooting 293 Load manual feeder with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the multipurpose feeder with the correct size and type of paper. • Depending on your printer model, touch Continue or press to clear the message and continue printing. is selected, then the printer manually overrides Note: If no paper is loaded in the feeder when Continue or the request, and then prints from an automatically selected tray. • Cancel the current job.
Troubleshooting 294 • Update the network firmware in the printer or print server. For more information, contact customer support. Non‑Lexmark [supply type], see User’s Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts.
Troubleshooting 295 Paper changes needed Try one or more of the following: • Select Use current supplies on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm. • Cancel the current print job. Parallel port [x] disabled [56] Try one or more of the following: • Select Continue to clear the message. For non-touch-screen printer models, press to confirm. The printer discards any data received through the parallel port.
Troubleshooting 3 4 5 6 296 Remove the specified bins. Reattach the bins. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. • Remove the specified bins: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the specified bins. 4 Contact customer support. Select Continue on the printer control panel to clear the message and print without using the specified bins. For non-touch-screen printer models, press to confirm.
Troubleshooting 297 Remove packaging material, [area name] 1 Remove any remaining packaging material from the specified location. 2 Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Remove paper from all bins Bins have reached their capacity. Remove paper from all bins to clear the message and continue printing. If removing the paper does not clear the message, then select Continue on the printer control panel.
Troubleshooting 298 List of printer and toner cartridge regions Region number Region 0 Global 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Pacific, Australia, New Zealand 4 Latin America 5 Africa, Middle East, rest of Europe 9 Invalid Notes: • The x and y values are the .xy of the error code shown on the printer control panel. • The x and y values must match for printing to continue. Replace imaging unit, 0 estimated pages remain [84.
Troubleshooting 299 Replace unsupported fuser [32.xy] Remove the fuser, and then install a supported one. For more information, see the instruction sheet that came with the part. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Troubleshooting 300 SMTP server not set up. Contact system administrator. From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Some held jobs were not restored Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
Troubleshooting 301 Too many disks installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra printer hard disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many flash options installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra flash memory. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.
Troubleshooting 302 3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. USB port [x] disabled [56] Try one or more of the following: • Select Continue to clear the message. For non-touch-screen printer models, press to confirm. The printer discards any data received through the specified serial port.
Troubleshooting 303 Action Yes No Step 4 Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment. Go to step 5. Go to step 6. Make sure to match the following: Check other electrical equipment plugged into the electrical outlet. Does other electrical equipment work? Step 5 Check if the cables connecting the printer and the computer are inserted in the correct ports.
Troubleshooting 304 Action Yes No Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer working? Printer display is blank Action Yes No Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel.
Troubleshooting 305 Action Yes No Step 2 The problem is solved. Go to step 3. Do one or more of the following: • Delete the print job, and then resend it. • If you are printing PDF files, then generate a new file, and then print it again. Did the jobs print? Step 3 a Increase the printer memory. Do one or more of the following: • Delete some print jobs. • Install additional printer memory. b Resend the print job. The problem is solved. Contact customer support.
Troubleshooting 306 Action Yes No Step 3 Go to step 4. The problem is solved. Step 4 Go to step 5. Check if the flash drive is supported. For more information on tested and approved USB flash drives, see “Supported flash drives and file types” on page 70 for non‑touch‑screen printer models. For touch‑screen printer models, see “Supported flash drives and file types” on page 116 and “Supported flash drives and file types” on page 164. The problem is solved.
Troubleshooting 307 Action Yes No Step 2 The problem is solved. Go to step 3. a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 The problem is solved. Go to step 4. a Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type. b Resend the print job.
Troubleshooting 308 Multiple‑language PDF files do not print Action Yes No Step 1 The problem is solved. Go to step 2. a Check if the print options for the PDF output are set to embed all fonts. b Generate a new PDF file, and then resend the print job. Do the files print? Step 2 a Open the document you want to print in Adobe Acrobat. The problem is solved. Contact customer support. b Click File > Print > Advanced > Print As Image > OK > OK .
Troubleshooting 309 Action Yes Step 5 The problem is solved. Contact customer support. Install additional printer memory, and then resend the print job. No Did the job print? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.
Troubleshooting 310 Action Yes Step 6 The problem is solved. Contact customer support. a Remove, and then reinstall the printer software. For more No information, see “Installing the printer software” on page 35. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. Do the jobs print? Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
Troubleshooting 311 Action Yes Step 2 The problem is solved. Contact customer support. a From the printer control panel, set the paper size and type in the Paper No menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. b Resend the print job. Do the trays link correctly? Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings. The problem is solved. Go to step 2.
Troubleshooting 312 Hardware and internal option problems 2100-sheet tray problems Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: The problem is solved. Go to step 2. • Make sure paper lies flat in the tray. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper.
Troubleshooting 313 Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Go to step 2. Does the internal option operate correctly? Step 2 Check if the internal option is properly installed in the controller board. Go to step 3. Connect the internal option to the controller board. Go to step 4. Reinstall the internal option. Go to step 5.
Troubleshooting 314 Internal print server does not operate correctly Action Yes No Step 1 Reinstall the internal print server. Go to step 2. Check if the internal print server is supported by the printer. a Remove, and then install the internal print server. For more information, see “Installing an Internal Solutions Port” on page 18. Note: An internal print server from another printer may not work with this printer.
Troubleshooting 315 Action Yes No Step 4 Go to step 5. Manually add the tray in the printer driver. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 36. Is the tray available in the printer driver? Step 5 Check if the option is selected. a From the application you are using, select the option.
Troubleshooting 316 USB/parallel interface card does not operate correctly Action Yes No Step 1 Make sure the USB or parallel interface card is installed. Go to step 2. Check if you have a supported USB or parallel interface card. a Install the USB or parallel interface card. For more information, see Note: A USB or parallel interface card from another printer may not work on this printer. “Installing an Internal Solutions Port” on page 18.
Troubleshooting 317 Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: Go to step 2. The problem is solved. Go to step 3. The problem is solved. • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator.
Troubleshooting 318 Print quality problems Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. No Select a font that is supported by the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts. b Resend the print job. Are you using fonts that are supported by the printer? The problem is solved. Contact customer support.
Troubleshooting 319 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match the paper loaded in the tray. Do the paper size and type match the paper loaded in the tray? • Change the paper loaded in the tray to match the paper size specified in the tray settings.
Troubleshooting 320 Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes No Step 1 a From the Quality Menu on the printer control panel, decrease the toner darkness. The problem is solved. Go to step 2. Note: 8 is the factory default setting. b Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved. Go to step 3. Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit.
Troubleshooting 321 Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Yes No b Resend the print job. Do horizontal voids appear on prints? Step 2 a Load the specified tray or feeder with a recommended type of paper. b Resend the print job.
Troubleshooting 322 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? • Change the paper loaded in the tray to match the paper size specified in the tray settings.
Troubleshooting 323 Action Yes No Step 5 Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.
Troubleshooting 324 Action Yes No Step 5 Go to step 6. The problem is solved. a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative.
Troubleshooting 325 Action Yes No Step 3 Go to step 4. The problem is solved. a Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog. b Resend the print job. Is the print still too dark? Step 4 Check if the paper loaded in the tray has texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. From the printer Go to step 5.
Troubleshooting 326 Action Yes No Step 2 Go to step 3. Change the paper type, texture, and weight to match the paper loaded in the tray. Go to step 4. The problem is solved. From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.
Troubleshooting 327 Printer is printing blank pages Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. 2 Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Troubleshooting 328 Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 329 Action Yes Step 1 Go to step 2. No 1 Check if the distance between the defects is equal to any of the following: Check if the distance between the defects is equal to any of the following: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) • 28.5 mm (1.12 in.) • 94.25 mm (3.71 in.) Is the distance between the defects equal to one of the listed measurements? • 95.2 mm (3.75 in.) 2 Take note of the distance, and then contact customer support at http://support.le xmark.
Troubleshooting 330 Action Yes No Step 3 Go to step 4. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Contact customer support. The problem is solved. a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job.
Troubleshooting 331 Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. b Resend the print job. No The problem is solved. Do streaked horizontal lines appear on prints? Step 2 Go to step 3. Change the paper type and weight to match the paper loaded in the tray. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved.
Troubleshooting Action 332 Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. No The problem is solved. Do streaked vertical lines appear on prints? Step 2 Go to step 3. From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray.
Troubleshooting 333 Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 The problem is solved. Go to step 2. Do toner specks appear on prints? Toner fog or background shading appears on prints ABCDE ABCDE ABCDE a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.
Troubleshooting 334 Action Yes No Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. From the Paper menu on the printer control panel, set the paper texture. Go to step 3. From the Paper menu on the printer control panel, check the paper type and weight. Do the paper type and weight match the paper loaded in the tray? Step 2 Check if you are printing on paper with texture or rough finishes.
Troubleshooting 335 Uneven print density Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. The problem is solved. Step 2 Go to step 3. a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. The problem is solved.
Troubleshooting 336 Action Yes No Step 4 Go to step 5. The problem is solved. Contact customer support. The problem is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 337 Embedded Web Server does not open Action Yes No Step 1 Go to step 2. Type the correct printer IP address in the address field of your Web browser. Make sure the printer IP address is correct.
Troubleshooting 338 You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Notices 339 Notices Product information Product name: Lexmark MS810 Machine type: 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 340 GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Notices 341 New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Notices 342 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6°C – 32.
Notices 343 DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima. NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.
Notices 344 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
Notices 345 Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support is provided for this product throughout its warranty period.
Notices 346 Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 347 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
Notices 348 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada.
Notices 349 within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products. Compliance is indicated by the CE marking. Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft.
Notices 350 Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių Šiuo Lexmark International, Inc.
Notices 351 Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
Notices 352 Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.
Notices 353 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 354 Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc.
Index 355 Index Numerics 2100‑sheet tray installing 31 loading 55, 101, 149 250‑sheet tray installing 31 550‑sheet tray installing 31 Symbols [x]‑page jam, clear manual feeder. [250] 273 [x]‑page jam, lift front cover to remove cartridge. [200–201] 265 [x]‑page jam, open tray [x]. [24x] 272 [x]‑page jam, open upper and lower rear door. [231–234] 269 [x]‑page jam, open upper rear door. [202] 268 [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [43y.
Index configurations printer 45, 86, 132 Configure MP menu 192 configuring multiple printers 76, 122, 169 supply notifications, imaging unit 74, 120, 168 supply notifications, maintenance kit 74, 120, 168 supply notifications, toner cartridge 74, 120, 168 configuring port settings 41 configuring supply notifications 120, 168 configuring supply notifications from the Embedded Web Server 74 connecting to a wireless network using PBC, Push Button Configuration method 39 using PIN, Personal Identification Numb
Index exporting a configuration using the Embedded Web Server 94, 141 exterior of the printer cleaning 257 F factory defaults restoring 127, 174 factory defaults, restoring 81 FCC notices 346, 347 finding more information about the printer 9 finisher finishing features 185 supported paper sizes 185 finisher features 185 Finishing menu 233 firmware card 13 flash drive printing from 70, 116, 164 flash drives supported file types 70, 116, 164 font sample list printing 73, 119, 167 Forms and Favorites setting
Index 358 L M labels, paper tips 180 letterhead loading, 2100‑sheet tray 55, 101, 149 loading, multipurpose feeder 62, 108, 156 loading, trays 49, 95, 143 linking trays 67, 113, 114, 161, 162 Load [paper source] with [custom string] [paper orientation] 291 Load [paper source] with [custom type name] [paper orientation] 291 Load [paper source] with [paper size] [paper orientation] 291 Load [paper source] with [paper type] [paper size] [paper orientation] 292 Load manual feeder with [custom string] [paper
Index optional 550‑sheet tray loading 49, 95, 143 optional card installing 23 options 2100‑sheet tray, installing 31 250‑sheet tray, installing 31 550‑sheet tray, installing 31 firmware cards 13 Internal Solutions Port, installing 18 memory card 13, 17 printer hard disk, installing 24 printer hard disk, removing 29 updating in printer driver 36 ordering imaging unit 249 maintenance kit 250 roller kit 250 staple cartridges 250 ordering supplies toner cartridges 248 P paper characteristics 180 letterhead 18
Index models 45, 86, 132 moving 11, 12, 258, 260 selecting a location 11, 12 shipping 260 printer control panel adjusting brightness 80 factory defaults, restoring 81, 127, 174 indicator light 48, 88, 134 parts 47, 88, 134 Sleep button light 48, 88, 134 using 47, 88, 134 printer control panel, virtual display using the Embedded Web Server 74, 120 printer hard disk disposing of 82, 128, 175 encrypting 84, 130, 177 installing 24 removing 29 wiping 84, 129, 177 printer hard disk encryption 84, 130, 177 printe
Index Network [x] software error [54] 293 Non‑Lexmark [supply type], see User’s Guide [33.xy] 294 Not enough free space in flash memory for resources [52] 294 Paper changes needed 295 Parallel port [x] disabled [56] 295 PPDS font error [50] 294 Reattach bin [x] 295 Reattach bins [x] – [y] 295 Reinstall missing or unresponsive cartridge [31.xy] 296 Reinstall missing or unresponsive imaging unit [31.
Index repeating defects appear on prints 328 Replace cartridge, 0 estimated pages remain [88.xy] 297 Replace cartridge, printer region mismatch [42.xy] 297 Replace imaging unit, 0 estimated pages remain [84.xy] 298 Replace maintenance kit, 0 estimated pages remain [80.xy] 298 Replace missing cartridge [31.xy] 298 Replace missing imaging unit [31.xy] 298 Replace missing or unresponsive fuser [31.xy] 296 Replace unsupported cartridge [32.xy] 298 Replace unsupported fuser [32.
Index tips on using envelopes 179 toner cartridge replacing 251 toner cartridges ordering 248 recycling 246 toner darkness adjusting 69, 115, 163 Too many bins attached [58] 300 Too many disks installed [58] 301 Too many flash options installed [58] 301 Too many trays attached [58] 301 touch screen buttons, using 90, 136 transparencies loading 62, 108, 156 tips 180 trays linking 67, 113, 114, 161, 162 unlinking 67, 113, 114, 161, 162 troubleshooting an application error has occurred 336 cannot open Embedde
Index Wireless menu 206 wireless network configuration information 38 wireless network setup using the Embedded Web Serve 40 X XPS menu 238 364
