MX710 Series User's Guide November 2012 Machine type(s): 7463 Model(s): 036, 037, 236, 237 www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Finding information about the printer......................................................................................................9 Selecting a location for the printer.......................................................................................................
Contents 3 Networking..............................................................................................................................................56 Verifying printer setup............................................................................................................................64 Loading paper and specialty media............................................................65 Setting the paper size and type..................................................................
Contents 4 Canceling an e-mail...............................................................................................................................117 Understanding the e-mail options........................................................................................................117 Faxing......................................................................................................120 Setting up the printer to fax...................................................................
Contents 5 Finding printer security information.....................................................................................................237 Maintaining the printer............................................................................238 Cleaning the printer parts.....................................................................................................................238 Checking the status of parts and supplies..................................................................
Contents 6 Solving home screen applications problems.........................................................................................337 Embedded Web Server does not open.................................................................................................338 Contacting customer support................................................................................................................338 Notices................................................................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Learning about the printer 9 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Learning about the printer 10 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 11 5 4 1 3 1 Right side 15 cm (6 in.) 2 Front 39.4 cm (15.5 in.) 3 Left side 15 cm (6 in.) 4 Rear 15 cm (6 in.) 5 Top 15 cm (6 in.) 2 Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture.
Learning about the printer 12 Basic model 1 2 3 4 5 6 7 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Standard bin 5 Printer control panel 6 100‑sheet multipurpose feeder 7 Standard 550‑sheet tray
Learning about the printer 13 Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. 1 4 2 3 1 Optional 550‑sheet tray 2 Optional 250‑sheet trays 3 Caster base 4 Optional 2100‑sheet tray When using optional trays: • Always use a caster base when the printer is configured with an optional 2100‑sheet tray.
Learning about the printer 14 Using the ADF and scanner glass Scanner glass A B C Automatic document feeder (ADF) Use the ADF for multiple‑page documents including two- Use the scanner glass for single‑page documents, book pages, sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents.
Understanding the printer control panel 15 Understanding the printer control panel Using the printer control panel 1 3 2 9 1 @!. 4 7 GHI 3 DEF 2 ABC 5 8 TUV * 0 4 6 MNO JKL PQRS 9 WXYZ # C 5 8 Use the 7 6 To 1 Display 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. • View the printer status and messages. • Set up and operate the printer.
Understanding the printer control panel 16 Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Printer status Off The printer is off, idle or in Ready state.
Understanding the printer control panel Touch 17 To 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Arrows Scroll up or down. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. 9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Understanding the printer control panel 18 Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
Understanding the printer control panel Other touch-screen buttons Touch To Accept Save a setting. Cancel Reset • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset values on the screen.
Setting up and using the home screen applications Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active applications. • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com or inquire at your point of purchase.
Setting up and using the home screen applications 21 3 Look for IP Address. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. For Macintosh users Note: This is applicable only in Mac OS X version 10.5 or later. 1 From the Apple menu, navigate to: System Preferences > Network 2 Click Ethernet, Wi‑Fi, or AirPort. 3 Click Advanced > TCP/IP. 4 Look for IPv4 Address.
Setting up and using the home screen applications 22 Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy” on page 23. Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 120. Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen.
Setting up and using the home screen applications 23 Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
Setting up and using the home screen applications 24 3 Change the default scanning options, if necessary. • Default tray—Select the default tray to be used for printing scan images. • Default number of copies—Specify the number of copies that should automatically print when the application is used. • Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed.
Setting up and using the home screen applications 25 Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan a document, and then send the scanned document to multiple destinations. Note: Make sure there is enough space in the printer hard disk. 1 Open a Web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 26 Setting up Scan to Network Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations.
Setting up and using the home screen applications 27 Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup Accessing the controller board Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 30 3 Remove the shield. 1 2 4 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Additional printer setup 31 5 Reattach the shield, and then align the screws with the holes. 1 6 Tighten the screws on the shield.
Additional printer setup 7 Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 33 3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. 5 Reattach the controller board shield, and then the controller board access cover.
Additional printer setup 34 Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 35 4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door.
Additional printer setup 36 Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 37 4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lift the metal cover, and then pull it out completely.
Additional printer setup 38 5 Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the cage. 6 Install the ISP on the plastic bracket. Note: Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass through the ISP opening in the cage.
Additional printer setup 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Additional printer setup 9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. 10 Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly.
Additional printer setup 11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 3 Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
Additional printer setup 43 To install a printer hard disk onto the ISP: a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. b Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
Additional printer setup 44 To install a printer hard disk directly on the controller board cage: a Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.
Additional printer setup b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 46
Additional printer setup 47 Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 3 Remove the screws holding the printer hard disk in place. 4 Remove the printer hard disk. 5 Set aside the printer hard disk.
Additional printer setup 49 Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Additional printer setup 50 1 2 2 Unpack the optional tray, and then remove all packing material. 3 Pull out the tray completely from the base. 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Additional printer setup 51 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Additional printer setup 2 52 1 Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 55. To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Additional printer setup 53 7 6 5 4 3 1 Use the To EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port.
Additional printer setup Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer. Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. • Close all open software programs before installing the printer software. 1 Obtain a copy of the software installer package.
Additional printer setup 55 2 Double‑click the software installer package. Wait for the installation dialog to appear. If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK. In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter, or click OK.
Additional printer setup 56 5 Do either of the following: • Click Update Now ‑ Ask Printer. • Under Configuration Options, manually add any installed hardware options. 6 Click Apply. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add any installed hardware options, and then click OK.
Additional printer setup 57 Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system 2 Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup 58 c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password, and then click OK. All the necessary applications are installed on the computer. f Click Close when installation is complete. 4 Add the printer. • For IP printing: a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b Click +. c Click the IP tab.
Additional printer setup 59 – 802.1X–RADIUS If you are installing the printer on an 802.1X network, then you may need the following: • • • • Authentication type Inner authentication type 802.1X user name and password Certificates – No security If your wireless network does not use any type of security, then you will not have any security information. Note: We do not recommend using an unsecured wireless network.
Additional printer setup 60 Connecting the printer to a wireless network using Wi‑Fi Protected Setup Before you begin, make sure that: • The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more information, see the documentation that came with your access point. • A wireless network adapter installed in your printer is attached and working properly. For more information, see the instruction sheet that came with the wireless network adapter.
Additional printer setup 61 3 Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and channel. 4 Click Submit. 5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. 6 To verify if your printer is connected to the network, print a network setup page.
Additional printer setup 62 c Press Enter, or click OK. 3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties. • Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the printer, then update all of them with the new IP address. 4 Click the Ports tab. 5 Select the port from the list, and then click Configure Port.
Additional printer setup 63 After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer. a From the printer control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Save the modified settings, and then print a menu settings page. 2 Install the printer driver.
Additional printer setup 64 In Windows 7 or earlier 1 Click or click Start, and then click Run. 2 In the Start Search or Run dialog, type devmgmt.msc. 3 Press Enter or click OK. b Double‑click Ports (COM & LPT) to expand the list of available ports. c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
Loading paper and specialty media 65 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 256 and “Storing paper” on page 90.
Loading paper and specialty media 66 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. 1 2 Note: Use the paper size indicators at the bottom of the tray to help position the guides.
Loading paper and specialty media 67 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 1 2 3 Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
Loading paper and specialty media 68 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown for one‑sided printing. Note: Make sure the paper or envelope is loaded properly.
Loading paper and specialty media 69 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Loading paper and specialty media • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
Loading paper and specialty media 71 • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. 6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
Loading paper and specialty media 72 7 Insert the tray. 8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray completely.
Loading paper and specialty media 73 Loading A5‑size paper a Pull up and slide the width guide to the position for A5. 2 1 A5 A5 A4 LGL OFC FOLIO LTR A5 A4 LGL C OF LIO FO R LT A4 LGL C OF LIO FO R LT b Squeeze, and then slide the length guide to the position for A5 until it clicks into place.
Loading paper and specialty media 74 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of paper you are loading.
Loading paper and specialty media 75 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder.
Loading paper and specialty media 76 A5 A4 LGL OFC FOLIO LTR d Squeeze, and then slide the length guide to the correct position for the paper size you are loading. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the printable side facedown for one‑sided printing. • Make sure the paper is loaded properly.
Loading paper and specialty media 77 One‑sided printing Two‑sided (duplex) printing C AB C AB • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
Loading paper and specialty media 78 LGLOFC FOLIO LTR A4 A5 6 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing.
Loading paper and specialty media 2 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper you are loading. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Loading paper and specialty media 80 4 Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. • Flex the stack of envelopes back and forth to loosen them, and then fan them.
Loading paper and specialty media 81 • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. One‑sided (simplex) printing Two‑sided (duplex) printing C AB • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
Loading paper and specialty media 82 6 For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer will link those trays.
Loading paper and specialty media 3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. 4 Click Submit. Note: You can also change the paper size and type settings using the printer control panel. For more information, see “Setting the paper size and type” on page 65.
Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type.
Paper and specialty media guide 85 Paper and specialty media guide Notes: • • • • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. Flex, fan, and straighten specialty media before loading it. The printer may print at a reduced speed to prevent damage to the fuser. For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site http://support.lexmark.com.
Paper and specialty media guide 86 – Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Paper and specialty media guide 87 Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • • • • • Print a test page on the transparencies being considered for use before buying large quantities. Use transparencies designed specifically for laser printers. Avoid getting fingerprints on the transparencies to prevent print quality problems.
Paper and specialty media guide 88 Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–176 g/m2 (16–47‑lb) paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood.
Paper and specialty media guide • • • • 89 Thickness (impacts how much can be loaded into a tray) Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) Surface friction (determines how easily sheets can be separated) Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves through the printer) • Brightness and texture (look and feel) Recycled papers are better than ever; however, the amount of re
Paper and specialty media guide 90 For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Paper and specialty media guide 91 Paper size1 Dimensions Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.5 x 13 in.) Statement 140 x 216 mm (5.5 x 8.5 in.) X Universal 105 x 148 mm to 216 x 356 mm (4.13 x 5.83 in. to 8.5 x 14 in.) X 70 x 127 mm to 216 x 356 mm (2.76 x 5 in. to 8.5 x 14 in.
Paper and specialty media guide 92 Paper types and weights supported by the printer The printer engine supports 60–176‑g/m2 (16–47‑lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Printing 93 Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites” on page 23.
Printing 94 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit.
Printing 95 • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Printing 96 Recommended flash drives File type • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Images: • • • • • • • • .dcx .gif .jpeg or .jpg .bmp .pcx .tiff or .tif .png .
Printing 97 2 Touch Submit. Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing 98 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Configuration > Other Settings tab > Security > Confidential Print Setup. 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.
Printing In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Copying 100 Copying Scanner glass A B C Automatic document feeder (ADF) Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 101 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page.
Copying 102 3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > 4 Load transparencies into the multipurpose feeder, and then touch Copy It. Copying on letterhead 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 103 Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 104 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Copying 105 3 From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the first number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies. 4 Touch > Copy It. Reducing or enlarging copies Copies can be scaled from 25% to 400% of the original document size.
Copying 106 5 Touch . 6 Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Press—The original document was printed using a printing press. • Black/White Laser—The original document was printed using a mono laser printer.
Copying 107 3 From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies” on page 106. 4 Select one of the following: • Between Copies • Between Jobs • Between Pages • Off 5 Touch > Copy It.
Copying 108 Creating a custom copy job The custom copy job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the specified settings, and then it scans the next set with the same or different settings.
Copying 109 4 Enter the required information depending on the header or footer you selected, and then touch Done. 5 Touch , and then press . Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, Custom, and Draft. 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Copying 110 Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. • Touch the paper size that matches the original document. • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes. • To set the printer to automatically detect the size of the original document, touch Auto Size Sense.
Copying 111 Copies This option lets you set the number of copies to be printed. Content This option lets you set the original document type and source. Select from the following content types: • • • • Graphics—The original document is mostly business‑type graphics such as pie charts, bar charts, and animations. Photo—The original document is mostly a photo or an image. Text—The content of the original document is mostly text or line art.
Copying 112 • Header/Footer—This inserts date or time, page number, Bates number, or custom text, and then prints them in the specified header or footer location. • Margin Shift—This increases or reduces the size of the margin of a page by shifting the scanned image. Touch or to set the margin you want. If the additional margin is too large, then the copy will be cropped. • Overlay—This creates a watermark (or message) that overlays the content of your copy.
E-mailing 113 E-mailing Scanner glass A B C Automatic document feeder (ADF) Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to e-mail Setting up the e-mail function 1 Open a Web browser, and then type the printer IP address in the address field.
E-mailing 114 Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings.
E-mailing 115 E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications" section.
E-mailing 116 Sending an e‑mail using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
E-mailing 117 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. • Secure PDF—Create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF—Create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file.
E-mailing 118 Original Size This option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document. Resolution This option lets you adjust the output quality of your e-mail.
E-mailing 119 Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Faxing 120 Faxing Scanner glass A B C Automatic document feeder (ADF) Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax The following connection methods may not be applicable in all countries or regions.
Faxing 121 Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the 2 Connect the other end of the telephone cable to an active analog wall jack. port of the printer.
Faxing 122 Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want.
Faxing 123 Connected to different wall jacks PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Faxing 124 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service 02 To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephone to the port of the printer. Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Faxing 125 • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax. Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel.
Faxing 126 3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port. Scenario 3: VoIP telephone service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer.
Faxing 127 Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices, but do not want to pay additional cost, then do not plug the printer into the second phone port. You can use a phone splitter.
Faxing 128 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port. 3 Connect your analog telephone phone to the port of the printer.
Faxing 129 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Connect your analog telephone to the port of the printer. Scenario 5: Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer.
Faxing 130 Connecting the printer to a non‑RJ‑11 wall jack 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Faxing 131 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Faxing 132 Connect the printer to any of the N ports. N F N PHONE 1 Connect one end of the telephone cable that came the printer to the LINE port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Note: Do not remove the adapter plug from the telephone system.
Faxing 133 Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Faxing 134 Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Security > Set Date and Time.
Faxing 135 • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book. 5 Touch Fax It.
Faxing 136 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the shortcut number using the keypad. 4 Touch Fax It.
Faxing 137 4 Specify the time the fax will be transmitted, and then touch . 5 Touch Fax It. Note: The document is scanned, and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Faxing 138 Customizing fax settings Changing the fax resolution 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Faxing 139 Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax.
Faxing 140 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Holding Faxes.
Faxing 141 Select from the following content types: • • • • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. Photo—The original document is mostly a photo or an image. Text—The content of the original document is mostly text or line art. Text/Photo—The original document is a mixture of text, graphics, and photos.
Faxing 142 Scan Preview This option lets you view the first page of the image before it is included in the fax. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Delayed Send This option lets you send a fax at a later time or date.
Scanning 143 Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server. For more information, see “Setting up Scan to Network” on page 26.
Scanning 144 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Scanning 145 Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Scanning 146 Scanning to a computer or flash drive Scanner glass A B C Automatic Document Feeder (ADF) Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive images using Scan to Computer.
Scanning 147 Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. b If you are loading a document into the ADF tray, then adjust the paper guides. c Do either of the following: • Press #, and then enter the shortcut number using the keypad.
Scanning 148 7 From the printer control panel, touch Scan to Computer and then select from the following options: • Scan—Scan and save the document directly to a selected location on the computer. • Scan for Print—Scan and automatically print the document. • Scan for E‑mail—Attach a scanned document to an e‑mail. • Scan for Fax—Attach a scanned document to be sent through fax. 8 Touch Send It. Remote scan in progress appears on the printer display.
Scanning 149 Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Send As This option lets you set the output type for the scan image. Select one of the following: • PDF—Use to create a single file with multiple pages. • Secure PDF—Use to create an encrypted PDF file that protects the file contents from unauthorized access.
Scanning 150 Select from the following content sources: • • • • • • • • Black/White Laser—The original document was printed using a mono laser printer. Color Laser—The original document was printed using a color laser printer. Inkjet—The original document was printed using an inkjet printer. Magazine—The original document is from a magazine. Newspaper—The original document is from a newspaper. Other—The original document was printed using an alternate or unknown printer.
Understanding the printer menus 151 Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Size/Type Menu Settings Page Device Statistics Active NIC General Settings Copy Settings Configure MP Network Setup Page Standard USB Edit Security Setups Miscellaneous Security Settings Parallel [x] Serial [x] Confidential Print E‑mail Settings Disk Wiping FTP Settings SMTP Setup Security Audit Log Flash Drive Menu Set Date and Time P
Understanding the printer menus 152 Paper menu Default Source menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a menu setting. • If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked.
Understanding the printer menus 153 Paper Size/Type menu Use To Tray [x] Size A4 A5 A6 JIS‑B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in each tray.
Understanding the printer menus 154 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder.
Understanding the printer menus 155 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the paper type being manually loaded.
Understanding the printer menus 156 Use To Default ADF Media Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom [x] Specify the media type being loaded in the ADF. Note: Plain Paper is the factory default setting. Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus Use To Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded in a specific tray. Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded in a specific tray. Labels Texture Smooth Normal Rough Specify the relative texture of the labels loaded in a specific tray. Vinyl Labels Texture Smooth Normal Rough Specify the relative texture of the vinyl labels loaded in a specific tray.
Understanding the printer menus 158 Use To Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded in a specific tray. Rough/Cotton Texture Rough Specify the relative texture of the rough or cotton paper loaded in a specific tray. Custom [x] Texture Smooth Normal Rough Specify the relative texture of the custom paper loaded in a specific tray. Note: Normal is the factory default setting. Note: Rough is the factory default setting.
Understanding the printer menus 159 Use To Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Letterhead Weight Light Normal Heavy Specify the relative weight of the letterhead loaded. Preprinted Weight Light Normal Heavy Specify the relative weight of the preprinted paper loaded.
Understanding the printer menus 160 Paper Loading menu Use To Card Stock Loading Duplex Off Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Recycled Loading Duplex Off Determine and set two-sided printing for all print jobs with Recycled as the paper type. Labels Loading Duplex Off Determine and set two-sided printing for all print jobs with Labels as the paper type.
Understanding the printer menus 161 Use To Custom [x] Loading Duplex Off Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections.
Understanding the printer menus 162 Custom Scan Sizes menu Use To Custom Scan Size [x] Scan Size Name Media Type Specify a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. ADF Media Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Enveloope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Width 1–8.5 inches (25–216 mm) Height 1–25 inches (25–635.
Understanding the printer menus 163 Use To Portrait Width 3–8.5 inches 76–216 mm Set the portrait width. Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments. • 216 mm is the international factory default setting. You can increase the width in 1‑mm increments. Portrait Height 3–14.17 inches 76–360 mm Set the portrait height.
Understanding the printer menus 164 Use To Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in select printer models. Fax Call Log Print a report containing information about the last 100 attempted, received, and blocked calls.
Understanding the printer menus 165 Standard Network or Network [x] menu Note: Only active ports appear in this menu. All inactive ports are omitted. Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Understanding the printer menus 166 Use To Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Show and set the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding the printer menus 167 Use To Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved. Allow the printer to print a banner page. Banner Page Off On Note: Off is the factory default setting.
Understanding the printer menus 168 Use To Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. WINS Server Address View or change the current WINS server address. Enable DDNS Yes No View or change the current DDNS setting. Enable mDNS Yes No View or change the current mDNS setting. DNS Server Address View or change the current DNS server address.
Understanding the printer menus 169 Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Use To Wi‑Fi Protected Setup Start Push Button Method Start PIN Method Establish a wireless network and enable network security.
Understanding the printer menus 170 Use To Activate Yes No Enable or disable AppleTalk support. View Name Show the assigned AppleTalk name. Note: Yes is the factory default setting. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network.
Understanding the printer menus 171 Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-K increments.
Understanding the printer menus 172 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding the printer menus 173 Use To Advanced Status On Off Enable bidirectional communication through the parallel port. Protocol Standard Fastbytes Specify the parallel port protocol. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Notes: • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems.
Understanding the printer menus 174 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding the printer menus 175 Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Understanding the printer menus 176 Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Honor DSR On Off Determine whether the printer uses the DSR Signal. Note: None is the factory default setting. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Understanding the printer menus 177 Use To Device‑Initiated E‑mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. Notes: User‑Initiated E‑mail* None Use Device SMTP Credentials Use Session User ID & Password Use Session E‑mail address & Password Prompt User • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Understanding the printer menus 178 Use To Edit Access Controls Administrative Menus Function Access Management Solutions Cancel jobs at the Device Control access to printer menus, firmware updates, held jobs, and other access points.
Understanding the printer menus 179 Use To LDAP Certificate Verification Demand Try Allow Never Allow the user to request a server certificate. Notes: • “Demand” means a server certificate is requested. If a bad certificate is provided or if no certificate is provided, then the session is terminated immediately. “Demand” is the factory default setting. • “Try” means a server certificate is requested. If no certificate is provided, then the session proceeds normally.
Understanding the printer menus 180 Use To Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system.
Understanding the printer menus 181 Use To Delete Log Yes No Specify whether or not audit logs are deleted. Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Note: Yes is the factory default setting. Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting.
Understanding the printer menus 182 Use To Enable Authentication On Off Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the printer display.
Understanding the printer menus 183 Use To ADF Loaded Beep Enabled Disabled Specify whether or not the ADF sounds a beep when paper is loaded. ADF Multi‑feed Sensor On Off Detect when the ADF picks more than one sheet of paper at once. Quiet Mode Off On Reduce the amount of noise produced by the printer. Note: Enabled is the factory default setting. Note: On is the factory default setting. Notes: • Off is the factory default setting. This supports the performance specifications for your printer.
Understanding the printer menus 184 Use To Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key [x] Specify a language and custom key information for the printer keyboard. The additional tabs enable access to accent marks and symbols from the keyboard.
Understanding the printer menus 185 Use To Displayed Information Left side Right side Custom Text [x] Specify what is displayed on the upper left and right corners of the home screen. For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side.
Understanding the printer menus 186 Use To Displayed Information (continued) Waste Toner Bottle Paper Jam Load Paper Service Errors Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Select from the following options: Display Yes No Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • “No” is the factory default setting for “Display.” • “Default” is the factory default setting for “Message to display.
Understanding the printer menus 187 Use To Screen Brightness 20–100 Specify the brightness of the printer control panel screen. One Page Copy Off On Set copies from the scanner glass to only one page at a time. Output Lighting Normal/Standby Mode Off Dim Bright Set the amount of light from the standard bin. Note: 100 is the factory default setting. Note: Off is the factory default setting. Notes: • Dim is the factory default setting if Eco-Mode is set to Energy or Energy/Paper.
Understanding the printer menus 188 Use To Web Page Refresh Rate 30–300 Specify the number of seconds between Embedded Web Server refreshes. Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the location of the printer. Note: The location is stored on the Embedded Web Server.
Understanding the printer menus 189 Use To Timeouts Hibernate Timeout Disabled 1–3 hr 6 hr 1–3 days 1–2 weeks 1 month Set the printer to operate at a low power state. Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Set the printer to Hibernate Timeout even when there is an active Ethernet or a phone connection. Timeouts Screen Timeout 15–300 Set the amount of time in seconds the printer waits before returning the printer display to a Ready state.
Understanding the printer menus 190 Use To Timeouts Job Hold Timeout 5–255 Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue. Notes: • 30 is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Understanding the printer menus 191 Use To Press Sleep Button Do Nothing Sleep Hibernate Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep mode, then the display appears off and the Sleep button turns amber in color.
Understanding the printer menus 192 Copy Settings menu Copy Settings menu items and descriptions Use To Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 193 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Specify the paper size of the original document. Copy To Source Tray [x] Auto Size Match Manual Feeder Specify the paper source for copy jobs.
Understanding the printer menus 194 Use To Output Bin Standard Bin Bin [x] Specify the standard bin to be used for the copy job. Number of Copies 1–999 Specify the number of copies for the copy job. Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Specify the header or footer information and its location on the page.
Understanding the printer menus 195 Use To Auto Center Off On Automatically center the content on the page. Contrast 0–5 Best for content Specify the contrast used for the copy job. Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a copy. Sharpness 1–5 Adjust the amount of sharpness of a copy.
Understanding the printer menus 196 Use To Memory Use All receive Mostly receive Equal Mostly send All send Define the allocation of non-volatile memory between sending and receiving fax jobs. Notes: • “Equal” is the factory default setting. This splits the memory for sending and receiving fax jobs into equal amounts. • • • • “Mostly send” specifies that most of the memory is set to send fax jobs. “All send” specifies that all the memory is set to send fax jobs.
Understanding the printer menus 197 Use To Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover page. Note: “Off by default” is the factory default setting for all Fax Cover Page options.
Understanding the printer menus 198 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how the text and graphics are oriented on a page. Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting.
Understanding the printer menus 199 Use To Dialing Prefix Rules Prefix Rule [x] Establish a dialing prefix rule. Automatic Redial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Redial frequency 1–200 Specify the number of minutes between redials. Behind a PABX Yes No Enable or disable switchboard blind dialing without a dial tone. Enable ECM Yes No Enable or disable Error Correction Mode for fax jobs.
Understanding the printer menus 200 Use To Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible. Scan edge to edge Off On Specify if the original document is scanned edge-to‑edge prior to faxing. Sharpness 1–5 Adjust the sharpness of a fax. Temperature ‑4 to 4 Specify “warm” or “cool” outputs.
Understanding the printer menus 201 Use To Separator Sheets Off Before Job After Job Enable the printer to include separator sheets for incoming fax jobs. Separator Sheet Source Tray [x] Manual Feeder Specify where the printer picks the separator sheet. Output Bin Standard Bin Bin [x] Specify a bin for received faxes. Fax Footer On Off Print the transmission information at the bottom of each page from a received fax.
Understanding the printer menus 202 Fax Log Settings Use To Transmission Log Print log Do not print log Print only for error Enable printing of a transmission log after each fax job. Receive Error Log Print Never Print on Error Enable printing of a receive error log following a receive error. Auto Print Logs On Off Enable automatic printing of fax logs. Log Paper Source Tray [x] Manual Feeder Specify the source of the paper used for printing logs.
Understanding the printer menus 203 Use To Ringer Volume Off On Control the fax speaker ringer volume. Note: On is the factory default setting. Answer On Use All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting.
Understanding the printer menus 204 Use To E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Define the e‑mail server path name; for example: /directory/path. Note: The characters * : ? < > | are invalid entries for a path name. Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the scanned file. PDF Version 1.2–1.6 A–1a Set the version of the PDF file that will be scanned for e‑mailing.
Understanding the printer menus 205 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the document being scanned. Sides (Duplex) Off Long Edge Short Edge Specify how text and graphics are oriented on the page.
Understanding the printer menus 206 Use To Photo Default 5–90 Set the quality of a photo image in relation to file size and the quality of the image. E‑mail images sent as Attachment Web Link Specify how the images are sent. Use Multi‑Page Tiff On Off Choose between single-page TIFF files and multiple‑page TIFF files. For a multiplepage scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Understanding the printer menus 207 Use To Mirror Image Off On Create a mirror image of the original document. Negative Image Off On Create a negative image of the original document. Shadow Detail ‑4 to 4 Adjust the amount of shadow detail visible on a scanned image. Scan edge to edge Off On Specify whether the original document is scanned edge-to-edge. Sharpness 1–5 Adjust the amount of sharpness on a scanned image. Temperature ‑4 to 4 Enable the user to specify “warm” or “cool” outputs.
Understanding the printer menus 208 Use To Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced. Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch (dpi). Darkness 1–9 Lighten or darken the output. Orientation Portrait Landscape Specify the page orientation of the scanned image.
Understanding the printer menus 209 Use To Sides (Duplex) Off Long Edge Short Edge Specify the page orientation of text and graphics. Notes: • Off is the factory default setting. • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape ). • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape ).
Understanding the printer menus 210 Use To File Name Enter a base file name. Note: The limitation is 53 characters. Custom Job Scanning Off On Copy a document that contains mixed paper sizes into a single scan job. Scan Preview On Off Specify whether a preview will appear on the display for scan jobs. Note: Off is the factory default setting. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Understanding the printer menus 211 Flash Drive menu Scan Settings Use To Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the format of the file to be sent through FTP. PDF Version 1.2–1.6 A‑1a Set the version of the PDF file to be sent through FTP. Content Type Text Graphics Text/Photo Photo Specify the content of the original document. Content Source Black/White Laser Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original document was produced.
Understanding the printer menus 212 Use To Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Specify the paper size of the original document. Sides (Duplex) Off Long edge Short edge Specify how the text and graphics are oriented on a page. Note: Letter is the U.S. factory default setting.
Understanding the printer menus 213 Use To Use Multi‑Page TIFF On Off Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: • On is the factory default setting. • This menu item applies to all scan functions. File Name Type a base file name. Note: You can enter up to 53 characters.
Understanding the printer menus Use To Paper Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Collate 1,1,1 ‑ 2,2,2 1,2,3 ‑ 1,2,3 Stack the pages of a print job in sequence when printing multiple copies. Sides (Duplex) 1 sided 2 sided Specify whether prints are on one side or on both sides of the page. Duplex Binding Long Edge Short Edge Define binding for duplexed pages in relation to page orientation.
Understanding the printer menus 215 Use To Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to “1,2,3 ‑ 1,2,3.” If Collate is set to “1,1,1 ‑ 2,2,2,” then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding the printer menus 216 Use To Print Area Normal Fit to Page Whole Page Set the logical and physical printable area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting. Whole Page only affects pages printed using a PCL 5e interpreter.
Understanding the printer menus 217 Finishing menu Use To Sides (Duplex) 1 sided 2 sided Specify whether two‑sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then adjust the settings from the print dialog and pop‑up menus.
Understanding the printer menus 218 Use To Separator Source Tray [x] Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple pages on one side of a paper.
Understanding the printer menus 219 Use To Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Toner Darkness 1–10 Lighten or darken the printed output. Note: Off is the factory default setting. Notes: • 8 is the factory default setting. • Selecting a smaller number can help conserve toner.
Understanding the printer menus 220 Use To Accounting Log Frequency Weekly Monthly Determine and set how often a log file is created. Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Determine and set how the printer responds when the frequency threshold expires. Disk Near Full Level Off 1–99 Specify the maximum size of the log file before the printer executes the Disk Near Full Action.
Understanding the printer menus 221 Utilities menu Use To Remove Held Jobs Confidential Held Not Restored All Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory. Format Flash Yes No Format the flash memory.
Understanding the printer menus 222 XPS menu Use To Print Error Pages Off On Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Use To Scale to Fit Yes No Scale page content to fit the selected paper size. Annotations Do Not Print Print Print annotations in a PDF. Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding the printer menus 223 PCL Emul menu Use To Font Source Resident Disk Download Flash All Specify the set of fonts used by the Font Name menu. Notes: • “Resident” is the factory default setting. Resident shows the factory default set of fonts downloaded in the RAM. • “Flash” and “Disk” settings show all fonts resident in that option. • The flash option must be properly formatted and cannot be read/write‑, write‑, or password‑protected.
Understanding the printer menus 224 Use To PCL Emulation Settings Lines per Page 1–255 Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the Paper Size and Orientation you want before setting Lines per Page.
Understanding the printer menus 225 Use To Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Display the factory default setting assigned to each tray or feeder. Tray Renumber Restore Defaults Yes No Restore all tray and feeder assignments to the factory default settings.
Understanding the printer menus 226 Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Set the page orientation for HTML documents. Margin Size 8–255 mm Set the page margin for HTML documents.
Understanding the printer menus 227 Use To Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer.
Saving money and the environment 228 Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 229 Saving energy Using Eco‑Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Saving money and the environment 230 Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Click Submit. Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode.
Saving money and the environment 231 Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Saving money and the environment 232 Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Saving money and the environment 233 To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or region. 3 Follow the instructions on the computer screen.
Securing the printer 234 Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
Securing the printer 235 Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: 1 Turn off the printer. 2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears.
Securing the printer 236 Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.
Securing the printer 237 Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page. You can also see the Embedded Web Server Administrator’s Guide for additional information: 1 Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT.
Maintaining the printer 238 Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet.
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Remove the white underside of the scanner cover.
Maintaining the printer 240 4 Open the bottom ADF door. 2 1 5 Wipe the ADF scanner glass under the ADF door. 6 Close the bottom ADF door. 7 Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover.
Maintaining the printer 241 8 Wipe the areas shown, and then let them dry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 9 Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies.
Maintaining the printer 242 Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Maintaining the printer 243 Item Return Program cartridge Asia Pacific region (includes Australia and New Zealand) Toner Cartridge 623 High Yield Toner Cartridge 623H Extra High Yield Toner Cartridge 623X* Latin America (includes Puerto Rico and Mexico) Toner Cartridge 624 High Yield Toner Cartridge 624H Extra High Yield Toner Cartridge 624X* Africa, Middle East, Central Eastern Europe (non‑EU), and Commonwealth of Independent States (CIS) Toner Cartridge 625 High Yield Toner Cartridge 62
Maintaining the printer 244 Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and the imaging unit. The two-digit fuser type code (such as 00 or 01) can be seen on the front of the fuser. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. • Pull down the printer rear door.
Maintaining the printer 245 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door.
Maintaining the printer 246 2 Pull the cartridge out of the printer using the handle. 3 Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. 4 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Note: Make sure the cartridge is fully pushed in.
Maintaining the printer 247 5 Close the multipurpose feeder door and the front cover. 2 1 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door.
Maintaining the printer 2 Pull out the toner cartridge from the printer using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer.
Maintaining the printer 249 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Maintaining the printer 250 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the multipurpose feeder door and the front cover.
Maintaining the printer 251 Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving it.
Maintaining the printer 252 Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Managing the printer 253 Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field.
Managing the printer 254 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Reports, and then click the type of report you want to view.
Managing the printer 255 Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see “Printing a menu settings page” on page 64. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 235.
Clearing jams 256 Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper • • • • Incorrect loading of paper Do not remove a tray while the printer is printing. Do not load a tray while the printer is printing.
Clearing jams 257 • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand.
Clearing jams 258 8 7 1 6 2 5 4 3 Area Area name Printer control panel message What to do 1 Upper rear door [x]‑page jam, open upper rear door. [202] Open the rear door of the printer, and then remove the jammed paper. 2 Upper door and rear duplex area [x]‑page jam, open upper and lower Open the rear door of the printer and the rear duplex rear door. [231‑234] area, and then remove the jammed paper. 3 Trays [x]‑page jam, open tray [x].
Clearing jams 259 [x]‑page jam, lift front cover to remove cartridge. [200–201] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 2 Lift the green handle, and then pull out the toner cartridge from the printer. 3 Place the toner cartridge aside.
Clearing jams 260 4 Lift the green handle, and then pull out the imaging unit from the printer. 1 2 5 Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Clearing jams 7 Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. 8 Insert the toner cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. • Make sure the cartridge is fully pushed in.
Clearing jams 262 9 Close the multipurpose feeder door and the front cover. 2 1 10 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull down the rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Clearing jams 3 Close the rear door. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull down the rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 3 Close the rear door. 4 Push the back of the standard tray. 5 Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed.
Clearing jams 265 2 1 6 Insert the standard tray. 7 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove standard bin jam. [203] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 266 2 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove tray 1 to clear duplex. [235–239] 1 Pull out the tray completely. Note: Lift the tray slightly, and then pull it out. 2 3 1 2 Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer. Note: Make sure all paper fragments are removed.
Clearing jams 267 2 1 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24x] 1 Check which tray is indicated on the printer display, and then pull the tray. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 269 2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder. 4 Slide the paper guide until it rests lightly against the edge of the paper. 5 From the printer control panel, touch Done to clear the message and continue printing.
Clearing jams 270 [x]‑page jam, open automatic feeder top cover. [28y.xx] 1 Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray. 2 Open the ADF cover. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the ADF cover. 5 Open the scanner cover.
Clearing jams 271 2 1 7 Close the bottom ADF door. 8 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide. 9 From the printer control panel, touch Done to clear the message and continue printing.
Troubleshooting 272 Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon.
Troubleshooting 273 Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the printer control panel, and then touch Finished changing paper. • Touch Reset active bin to reset the active tray for a linked set of trays. • Cancel the print job.
Troubleshooting 274 Close front door Close the front door of the printer. Close top access cover Close the printer top access cover to clear the message. Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, touch Continue to ignore the message and continue printing. • Cancel current print job. • Install additional printer memory.
Troubleshooting 275 • Install a hard disk with higher capacity. Disk must be formatted for use in this device From the printer control panel, touch Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer hard disk. Disk near full. Securely clearing disk space. Try one or more of the following: • Touch Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored on the printer hard disk.
Troubleshooting 276 Fax Station Name not set up. Contact system administrator. Try either of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Analog Fax setup. If the message appears again after completing the setup, then contact your system support person. Fax Station Number not set up. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message.
Troubleshooting • From the printer control panel, touch Continue to clear the message and print using a different tray. • Cancel the print job. Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. • Cancel the print job. • Reset the active bin for a linked set of bins by selecting Reset active bin on the printer control panel. Install duplex Try one or more of the following: • Install the duplex unit: 1 Turn off the printer.
Troubleshooting 278 Insufficient memory to collate job [37] Try one or more of the following: • From the printer control panel, touch Continue to print the part of the job already stored and begin collating the rest of the print job. • Cancel the current print job. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing.
Troubleshooting 279 Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the specified tray or feeder with the correct size of paper. • To use the tray or feeder with the correct size of paper, touch Finished loading paper on the printer control panel. Note: If the printer finds a tray or feeder that has the correct size of paper, then it feeds from that tray or feeder.
Troubleshooting 280 Load Manual Feeder with [paper size] [paper orientation] Try one or more of the following: • Load the feeder with the correct size of paper. • From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. • From the printer control panel, touch Automatically select paper to use the paper loaded in the tray. • Cancel the print job.
Troubleshooting 281 Memory full, cannot send faxes 1 From the printer control panel, touch Continue to clear the message and cancel the fax job. 2 Try one or more of the following: • Reduce the fax resolution, and then resend the fax job. • Reduce the number of pages in the fax, and then resend the fax job. Network [x] software error [54] Try one or more of the following: • From the printer control panel, touch Continue to continue printing.
Troubleshooting • Install a flash memory card with larger capacity. Note: Downloaded fonts and macros not previously stored in the flash memory are deleted. Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Parallel port [x] disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the parallel port.
Troubleshooting 283 Remove defective disk [61] Remove and replace the defective printer hard disk. Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace all originals if restarting job. Try one or more of the following: • Touch Cancel job to clear the message and cancel the scan job.
Troubleshooting 284 Notes: • The x and y values represent .xy in the code that appears on the printer control panel. • The x and y values must match for printing to continue. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Troubleshooting 285 Replace roller kit [81.xx] Try one or more of the following: • Replace the roller kit. For more information, see the instruction sheet that came with the part. • From the printer control panel, select Continue to clear the message and continue printing. Replace separator pad Try one or more of the following: • Replace the separator pad. For more information, see the instruction sheet that came with the supply. • From the printer control panel, touch Ignore to clear the message.
Troubleshooting 286 Scanner automatic feeder cover open Close the ADF cover. Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job.
Troubleshooting Some held jobs were not restored From the printer control panel, touch Continue to delete the indicated job. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software error [54] Try one or more of the following: • From the printer control panel, touch Continue to continue printing. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or print server.
Troubleshooting 288 Too many trays attached [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. • Format the flash memory.
Troubleshooting 289 • Make sure the USB Buffer menu is not set to Disabled. Weblink server not set up. Contact system administrator. From the printer control panel, touch Continue to clear the message. Note: If the message appears again, then contact your system support person.
Troubleshooting 290 Action Yes No Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are inserted in the correct ports. • The USB symbol on the cable with the USB symbol on the printer Are the cables inserted in the correct ports? • The appropriate Ethernet cable with the Ethernet port Step 6 Make sure the electrical outlet is not turned off by a switch or breaker. Turn on the switch or reset the breaker. Go to step 7.
Troubleshooting 291 Printer display is blank Action Yes No Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Turn off the printer, and then contact customer support.
Troubleshooting 292 Action Yes No Step 4 a Check if the internal option is selected. The problem is solved. Contact customer support. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 55. b Resend the print job. Does the internal option operate correctly? Internal print server does not operate correctly Action Yes No Step 1 Go to step 2.
Troubleshooting 293 Action Yes Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. a Use the correct cable, and then make sure it is securely connected to the ISP. b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board. No Note: The ISP solution interface cable and the receptacle on the controller board are color‑coded.
Troubleshooting 294 Action Yes Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. No Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 55. Is the tray available in the printer driver? USB/parallel interface card does not operate correctly Action Yes No Step 1 Go to step 2.
Troubleshooting 295 Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: Go to step 2. The problem is solved. Go to step 3. The problem is solved. • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper. • Make sure the paper is below the maximum paper fill indicator.
Troubleshooting 296 Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Go to step 2. Select one of the Print and Hold options, and then resend the print job. For more information, see “Printing confidential and other held jobs” on page 97.
Troubleshooting 297 Envelope seals when printing Action Yes Contact customer support. Note: Printing on envelopes with high moisture content can seal the flaps. b Resend the print job. a Use envelopes that have been stored in a dry environment. No The problem is solved. Does the envelope seal when printing? Error message about reading the flash drive appears Action Yes No Step 1 Go to step 2. Insert the flash drive into the front USB port.
Troubleshooting 298 Incorrect characters print Action Yes No Step 1 Deactivate Hex Trace mode. Go to step 2. Contact customer support. The problem is solved. Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. The problem is solved. Go to step 2. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.
Troubleshooting 299 Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. The problem is solved. Go to step 2. Did the job print and collate correctly? Step 2 a From the printer software, set Collate to (1,2,3) (1,2,3). The problem is solved. Go to step 3. Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu. b Resend the print job.
Troubleshooting 300 Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? The problem is solved. Go to step 3.
Troubleshooting 301 Print job takes longer than expected Action Yes No Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both. Did the job print? Step 2 The problem is solved. Go to step 3.
Troubleshooting 302 Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Yes No The problem is solved. Go to step 2. Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type.
Troubleshooting Action 303 Yes No The problem is solved. Contact customer Step 2 support. a From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. b Resend the print job. Do the trays link correctly? Unexpected page breaks occur Action Yes Increase the printing timeout. a From the home screen, navigate to: The problem is solved.
Troubleshooting 304 Print quality problems Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: No The problem is solved. > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts. b Use a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person.
Troubleshooting 305 Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Go to step 2. Step 1 a Move the width and length guides in the tray to the correct positions for the paper loaded. b Resend the print job. No The problem is solved. Is the page or image clipped? Step 2 Go to step 3. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Troubleshooting 306 Compressed images appear on prints Note: Printing on letter-size paper using a 220-volt fuser compresses images. Action Yes No The problem is solved. Go to step 2. Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. b Resend the print job. Do compressed images still appear? Step 2 a Replace the fuser.
Troubleshooting 307 Action Yes No Step 2 The problem is solved. Go to step 3. Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. c Install the imaging unit, and then the cartridge. d Resend the print job.
Troubleshooting 308 Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Yes No 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge.
Troubleshooting 309 Action Yes No Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes No Step 1 Go to step 2. Adjust the width and length guides. Go to step 3. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. Go to step 5.
Troubleshooting 310 Printer is printing blank pages Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. 2 Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Troubleshooting 311 Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Yes No Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.
Troubleshooting 312 Action Yes No Step 2 Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray. Go to step 4. The problem is solved. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Troubleshooting 313 Print is too dark Action Yes Go to step 2. Step 1 a From the Quality menu on the printer control panel, reduce the toner darkness. No The problem is solved. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Step 2 Go to step 3. a From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job.
Troubleshooting 314 Action Yes No Step 5 a Load paper from a fresh package. Go to step 6. The problem is solved. Contact customer support. The problem is solved. Yes No Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Is the print still too dark? Print is too light Action Go to step 2.
Troubleshooting 315 Action Yes Step 4 From the printer Go to step 5. control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. No Go to step 6. The problem is solved. Go to step 7. The problem is solved. Contact customer support. The problem is solved.
Troubleshooting 316 Repeating defects appear on prints Action Yes Step 1 Go to step 2. a Replace the imaging unit if the distance between the defects is equal to any of the following: No The problem is solved. • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) • 28.5 mm (1.12 in.) b Resend the print job. Do repeating defects still appear on prints? Contact customer Step 2 support. a Replace the fuser if the distance between the defects is equal to either of the following: • 94.25 mm (3.71 in.) • 95.2 mm (3.
Troubleshooting 317 Shadow images appear on prints Leading edge A AB BC CD D A B C D ABCD Trailing edge Action Yes No Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Go to step 3. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. Go to step 4. The problem is solved. Contact customer support. The problem is solved. Load paper with the correct paper type and weight in the tray.
Troubleshooting 318 Skewed print )E ) D ABC E ABCD E ABCD Action Yes Go to step 2. Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. No The problem is solved. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. Contact customer support. The problem is solved. Yes No b Resend the print job.
Troubleshooting 319 Action Yes No Step 3 a Load paper from a fresh package. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Yes No Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked horizontal lines appear on prints? Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.
Troubleshooting 320 Action Yes No Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper texture, type, and weight from the tray settings to match the paper loaded in the tray.
Troubleshooting 321 Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. a Remove, and then install the imaging unit. b Resend the print job. Does fog or shading appear on prints? Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative.
Troubleshooting 322 Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. Set the paper type to Transparency. Contact customer support. The problem is solved. Action Yes No Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved.
Troubleshooting 323 Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. Go to step 2. The problem is solved. Step 2 Go to step 3. a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. The problem is solved. b Resend the print job.
Troubleshooting 324 Solving copy problems • • • • “Copier does not respond” on page 324 “Partial document or photo copies” on page 324 “Poor copy quality” on page 325 “Scanner unit does not close” on page 326 Copier does not respond Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Does an error or status message appear? Step 2 Go to step 3.
Troubleshooting Action 325 Yes No The problem is solved. Contact customer Step 3 support. a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. Do copies print properly? Poor copy quality Action Yes Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. No Does an error or status message appear? Step 2 Go to step 3.
Troubleshooting 326 Action Yes No Step 7 Go to step 8. The problem is solved. Go to step 9. The problem is solved. Contact customer support. The problem is solved. Action Yes No Check if there are no obstructions between the scanner unit and the printer. a Lift the scanner unit. The problem is solved. Contact customer support. Check for patterns on prints.
Troubleshooting 327 Solving fax problems • • • • • • “Caller ID is not shown” on page 327 “Cannot send or receive a fax” on page 327 “Can receive but not send faxes” on page 330 “Can send but not receive faxes” on page 330 “Fax and e-mail functions are not set up” on page 331 “Received fax has poor print quality” on page 332 Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service. The problem is solved.
Troubleshooting 328 Action Yes No Step 3 Go to step 4. Turn on the printer, and then wait until Ready appears on the display. Go to step 5. Securely connect the cables. Check the power. Check if the printer is plugged in and turned on, and if Ready appears on the display. Is the printer turned on, and does Ready appear on the display? Step 4 Check the printer connections.
Troubleshooting 329 Action Yes Step 7 Go to step 8. Check for a dial tone. Did you hear a dial tone? No • Try calling the fax number to make sure that it is working properly. • If the telephone line is being used by another device, then wait until the other device is finished before sending a fax. • If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone. Step 8 The problem is solved. Go to step 9.
Troubleshooting 330 Can receive but not send faxes Action Yes No Step 1 The problem is solved. Go to step 2. Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method. Can you send faxes? Step 2 The problem is solved. Go to step 3. Load the original document properly.
Troubleshooting 331 Action Yes No Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup.
Troubleshooting 332 Received fax has poor print quality Action Yes No Step 1 The problem is solved. Go to step 2. Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfactory? The problem is solved. Go to step 3. Step 2 Decrease the incoming fax transmission speed. a Open a Web browser, and then type the printer IP address in the address field.
Troubleshooting • • • • 333 “Scan job was not successful” on page 335 “Scanner unit does not close” on page 335 “Scanning takes too long or freezes the computer” on page 335 “The scanner does not respond” on page 336 Cannot scan from a computer Action Yes No Step 1 Go to step 3. Go to step 2. Clear the error message. Go to step 3. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job.
Troubleshooting 334 Poor scanned image quality Action Yes No Step 1 Clear the error message. Go to step 2. Go to step 3. Increase the scan resolution settings for a higher‑quality output. Go to step 4. See “Cleaning the scanner glass” on page 239. Go to step 5. Place the document or photo facedown on the scanner glass in the upper left corner. Go to step 6. See “Print quality problems” on page 304. Go to step 7.
Troubleshooting 335 Scan job was not successful Action Yes No Step 1 Go to step 2. Connect the cables properly. Change the file name. Go to step 3. Close the file you are scanning. Go to step 4. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Check if the file name is already in use.
Troubleshooting 336 Action Yes No Step 2 Contact customer support. The problem is solved. Action Yes No Step 1 Go to step 2. Turn on the printer. Go to step 3. Connect the printer cable securely to the printer and the computer, print server, option, or other network device. Go to step 4. Connect the power cord to the printer and a properly grounded electrical outlet. Turn on the switch or reset the breaker. Go to step 5. Select a lower scan resolution.
Troubleshooting 337 Action Yes Step 7 The problem is solved. Contact customer support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. No Are the printer and scanner working? Solving home screen applications problems An application error has occurred Action Yes No Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the address field.
Troubleshooting 338 Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the printer IP address: Go to step 2. Type the correct printer IP address in the address field of your Web browser.
Troubleshooting 339 You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.
Notices 340 Notices Product information Product name: Lexmark MX710, MX711 Machine type: 7463 Model(s): 036, 037, 236, 237 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 341 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices Univers 342 Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Notices 343 Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Notices 344 Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.3°C (-40 to 110°F) Storage temperature and relative humidity 1 to 35°C (34 to 95°F) 8 to 80% RH Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Notices 345 Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 825 (MX710); 925 (MX711) Copy The product is generating hard‑copy output from hard‑copy original documents. 860 (MX710); 960 (MX711) Scan The product is scanning hard‑copy documents. 130 Ready The product is waiting for a print job. 110 (Ready 1); 55 (Ready 2) Sleep Mode The product is in a high‑level energy‑saving mode.
Notices 346 Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Notices 347 This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.
Notices 348 Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Notices 349 Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Notices 350 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 351 (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Notices 352 Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc.
Notices 353 Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
Notices 354 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 355 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 356 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 357 Index Numerics 2100‑sheet tray installing 49 loading paper 72 250‑sheet tray installing 49 loading 65 550‑sheet tray installing 49 loading 65 Symbols [x]‑ page jam, open upper rear door. [202] 262 [x]‑page jam, clear manual feeder. [250] 268 [x]‑page jam, lift front cover to remove cartridge. [200–201] 259 [x]‑page jam, open automatic feeder top cover. [28y.xx] 270 [x]‑page jam, open tray [x]. [24x] 267 [x]‑page jam, open upper and lower rear door.
Index configuring supply notifications, imaging unit 254 supply notifications, maintenance kit 254 supply notifications, toner cartridge 254 configuring e‑mail settings 113 configuring port settings 61 configuring supply notifications 254 connecting printer to distinctive ring service 133 connecting to a wireless network using PIN (Personal Identification Number) method 60 using Push Button Configuration method 60 using the Embedded Web Server 60 using wireless setup wizard 59 conservation settings brightn
Index documents, printing from Macintosh 93 from Windows 93 DSL filter 125 duplexing 104 E Eco‑Mode setting 229 Edit Security Setups menu 177 embedded solutions information erasing 235 Embedded Web Server accessing 21 administrator settings 253 checking the status of parts 241 checking the status of supplies 241 creating a fax destination shortcut 137 creating an FTP shortcut 143 creating e‑mail shortcuts 114 initial fax setup 120 modifying confidential print settings 97 networking settings 253 problem ac
Index Fax Station Number not set up. Contact system administrator.
Index IP address, printer finding 20 IPv6 menu 168 J jams accessing 257 avoiding 256 messages 257 jams, clearing behind rear door 263 duplex 266 in automatic document feeder top cover 270 in manual feeder 268 in tray [x] 267 inside the printer 259 rear door 262 standard bin jam 265 Job Accounting menu 219 L labels, paper tips 86 letterhead copying on 102 loading, 2100‑sheet tray 72 loading, multipurpose feeder 78, 86 loading, trays 65, 86 light, indicator 15 line filter 125 LINE port 52 linking trays 82,
Index MyShortcut about 24 N Network [x] menu 165 Network [x] software error [54] 281 Network Card menu 166 Network Reports menu 166 network settings Embedded Web Server 253 network setup page printing 64 Networking Guide where to find 253 No analog phone line connected to modem, fax is disabled. 281 noise emission levels 342 Non‑Lexmark [supply type], see User’s Guide [33.
Index repeating defects appear on prints 316 shadow images appear on prints 317 skewed print 318 streaked horizontal lines appear on prints 318 streaked vertical lines 319 toner fog or background shading 321 toner rubs off 321 toner specks appear on prints 322 transparency print quality is poor 322 uneven print density 322 white streaks 323 print troubleshooting envelope seals when printing 297 error reading flash drive 297 held jobs do not print 296 incorrect characters print 298 incorrect margins on prin
Index Load [paper source] with [custom string] [paper orientation] 278 Load [paper source] with [custom type name [paper orientation] 278 Load [paper source] with [paper size] [paper orientation] 279 Load [paper source] with [paper type] [paper size] [paper orientation] 279 Load Manual Feeder with [custom string] [paper orientation] 279 Load Manual Feeder with [custom type name] [paper orientation] 279 Load Manual Feeder with [paper size] [paper orientation] 280 Load manual feeder with [paper type] [paper
Index printing forms 93 printing from a flash drive 94 printing slows down 302 publications where to find 9 Push Button Configuration method using 60 Q Quality menu 218 Quiet Mode 229 R recipient(s) e‑mail options 117 recycled paper using 88, 228 recycling Lexmark packaging 232 Lexmark products 232 toner cartridges 232 reducing a copy 105 reducing noise 229 Reinstall missing or unresponsive cartridge [31.xy] 282 Reinstall missing or unresponsive imaging unit [31.
Index scanning to a computer 147 using the Embedded Web Server 146 scanning to a flash drive 148 scanning to an FTP address creating shortcuts using the computer 143 using a shortcut number 145 using the address book 145 using the printer control panel 144 scanning to network destinations 143 security modifying confidential print settings 97 Security Audit Log menu 180 security settings information erasing 235 security Web page where to find 237 selecting a location for the printer 10 selecting paper 88 se
Index transparencies copying on 101 loading 78 tips 87 tray loading 65 Tray [x] paper size unsupported 288 trays linking 82, 83 unlinking 82, 83 troubleshooting an application error has occurred 337 cannot open Embedded Web Server 338 checking an unresponsive printer 289 fax and e‑mail functions are not set up 331 solving basic printer problems 289 the scanner does not respond 336 troubleshooting, copy copier does not respond 324 partial document or photo copies 324 poor copy quality 325 poor scanned image
Index vertical voids appear 323 viewing reports 253 viewing a fax log 138 virtual display checking, using Embedded Web Server 253 voice mail setting up 121 Voice over Internet Protocol (VoIP) fax setup 126 voids appear 323 VoIP adapter 126 volatile memory 234 erasing 234 volatility statement of 234 W Weblink server not set up. Contact system administrator.