Lexmark OptraTM T 4069-XXX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
4069-XXX Edition: March 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
4069-XXX Contents Notices and Safety Information . . . . . . . . . . . . . . . . . . . . . . . ix Laser Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . .
069-XXX Printhead Service Check . . . . . . . . . . . . . . . . . . . . . . . . . 2-91 Print Quality Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-92 Smart Cartridge Service Check . . . . . . . . . . . . . . . . . . . 2-105 Serial Port Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-106 Toner Sensor Service Check. . . . . . . . . . . . . . . . . . . . . 2-106 Transfer Roll Service Check . . . . . . . . . . . . . . . . . . . . . 2-107 Diagnostic Aids . . . . . . . . . . . . . .
4069-XXX Maintenance Page Count . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Setting Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Restore EP Factory Defaults . . . . . . . . . . . . . . . . . . . . . . 3-22 Print Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Print Quality Test Pages. . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Print Test with RIP (Controller Board) Removed . . . . . . .
4069-XXX Fuser Exit Sensor Flag Assembly . . . . . . . . . . . . . . . . . . Fuser Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fuser Lower Exit Guide Assembly. . . . . . . . . . . . . . . . . . High Voltage Power Supply . . . . . . . . . . . . . . . . . . . . . . . Integrated Tray Compensator Assembly . . . . . . . . . . . . . Integrated Tray Compensator Pick Roll Assembly . . . . . Interconnect Board Assembly . . . . . . . . . . . . . . . . . . . . .
4069-XXX Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 How To Use This Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . 7-1 Printer Serial Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Assembly 2: Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Assembly 3: Printhead . . . . . . . . . . . . . . . . . . . . . . . .
4069-XXX viii Service Manual
4069-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label Notices and Safety Information ix
4069-XXX Class 1 Laser Statement Label x Service Manual
4069-XXX Laser Notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers.
4069-XXX Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres.
4069-XXX la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico. Declaração sobre Laser A impressora está certificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser. Em outros locais, está certificada como um produto laser da Classe I, em conformidade com os requisitos da norma IEC 60825. Os produtos laser da Classe I não são considerados perigosos.
4069-XXX Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
4069-XXX Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770795 nanometer. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd.
4069-XXX Japanese Laser Notice Chinese Laser Notice xvi Service Manual
4069-XXX Korean Laser Notice Safety Information • • • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.
4069-XXX • • sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange. Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié. Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques, le personnel d'entretien qualifié devra prendre toutes les précautions nécessaires.
4069-XXX Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen. Pautas de Seguridad • • • Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio.
4069-XXX Informació de Seguretat • • • Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui.
4069-XXX Chinese Safety Information Korean Safety Information Ozone Information This product does not produce measurable amounts of ozone gas.
4069-XXX Preface This manual is divided into the following chapters: • • • • • • • “General Information” contains a general description of the printer, options, and the maintenance approach used to repair it. General environmental and safety instructions as well as special tools and test equipment are listed in this chapter.
4069-XXX 1. General Information The Optra™ T laser printers are letter quality page printers designed to attach to IBM-compatible PC’s and to most computer networks. The Optra T laser printer is available in the following models.
4069-XXX Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
4069-XXX Options The following options are available. Some options are not available in every country. Contact your point of purchase for options available in your country.
4069-XXX Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you complete the repair, perform tests as needed to verify the repair. Tools Required For Service Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver T10 Torx Screwdriver 7.
4069-XXX Acronyms CSU DIMM DRAM EDO EP EPROM ESD FRU GB HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POR POST RIP ROM SIMM SDRAM SRAM UPR V ac V dc Customer Setup Dual In-Line Memory Module Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit Gigabyte High Voltage Power Supply Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Low Voltage Power Supply M
4069-XXX 1-6 Service Manual
4069-XXX 2. Diagnostic Information Start CAUTION: Remove the power cord from the printer or wall outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Use the handholds on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down.
4069-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 Engine Flash Indicates that the flash which the engine board code is programmed into is bad. Replace the engine board. 902 General Engine Software These errors indicate an unrecoverable engine software error.
4069-XXX Error Code Action 914 DC pick motor: No encoder feedback Check the integrated paper tray (tray 1) for correct paper loading. Reload the paper and POR the printer. If the error continues, go to the “Input Tray(s) Option Service Check” on page 2-51. 917 Transfer Roll Indicates a problem in the transfer roll area. Go to the “Transfer Roll Service Check” on page 2-107.
4069-XXX Error Code Action 928 Erase Lamps Models 010/212/414/616 Indicates that the engine has detected that either the erase lamp assembly is missing or disconnected. Go to the “Erase Lamp Service Check (010/212/414/616)” on page 2-45. Models 41b/41e/41l and models 010/212/414/616 at service level B do not have erase lamps installed. Go to “Printer Serial Label” on page 7-2 to identify the printer service level. Check to make sure the correct HVPS is installed if this error displays on these models.
4069-XXX Error Code Action 939 Controller Engine Communications Error The controller board and the engine board cannot communicate with one another. The controller board, engine board or interconnect board is defective. Check each board for correct installation and secure ground. If no problem is found, replace the FRUs in the following order: controller board engine board interconnect board Note: The controller software also can cause a 939 error code. Contact your next level for software support.
4069-XXX Error Code Action 947 Engine Board Replace the engine board. 948 PEL Clock Error Indicates the PEL clock check failed, replace the controller board. 949 Delay Line Calibration Failure Indicates a delay line calibration failure. Replace the controller board. 953 NVRAM Failure Indicates the NVRAM chip on the engine board has failed. Replace the engine board. 954 NVRAM Failure Indicates the NVRAM experienced a CRC failure. Replace the engine board.
4069-XXX Error Code Action 975 - 979 Network Card X The following errors indicate a failure with the network card in the specified slot. X=any card installed in slots 1,2 or 3. 975 - Unrecognizable Network Card x. Replace Network Card x. 976 - Unrecoverable software error in Network Card x. 977 - Controller software detects that a Network Card is installed in slot x but cannot establish communications with it. 978 - Bad checksum while programming Network Card x. Replace Network Card x.
4069-XXX Sub Error Codes For 9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. When a 9XX or 2XX error displays: Press and hold return and press select to enter for sub error codes. The following is an example of how the printer displays a duplex unit sub error code.
4069-XXX Status Bytes 1, 2,3 Explanation 84 xx 05 This error is generated whenever media is seen at the input sensor before the sensor flag activates the input sensor. 84 xx 06 A paper jam is detected by the tray you are trying to feed from. 84 xx 07 A paper jam is detected by a smart option and an error message displays. 84 xx 08 Paper Tray 5 pass thru sensor is not activated by a sheet of paper. 84 xx 09 Paper Tray 4 pass thru sensor is not activated by a sheet of paper.
4069-XXX Status Bytes 1, 2,3 Explanation 84 xx 1F The paper fed too early from Tray 1. 84 xx 21 The smart option did not pick the paper. 84 xx 22 The smart option did not pick the paper. 8E xx 02 The input sensor is not activated even though the paper is picked from the source. 8E xx 0B The autocompensator DC motor stalls when attempting to pick a sheet of paper. 8E xx 11 The autocompensator DC motor takes too long to ramp up.
4069-XXX Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to help isolate a failing part or assembly in the duplex option and is the only byte contained in the following table. Status Byte 4 Explanation 00 No duplex error. No problem was reported to the engine by the duplex system card. 01 The leading edge of the sheet of paper never arrived at the input sensor. 02 The duplex option system board never received media notification from the printer.
69-XXX User Status Messages User Status Message Status Action Ready The printer is ready to receive and process data. Press Menu> or
4069-XXX User Status Message Status Action Printing Menu Settings The printer is processing or printing a list of current settings menus because Print Menu Settings is selected from the menu. Press Stop to take the printer out of Ready. The Not Ready message is displayed. No more data is processed, but the printer processes all paper currently in the printer paper path. Press Go to return to Ready after the page prints.
4069-XXX User Status Message Status Action Restoring Factory Defaults The printer is restoring factory defaults. No button actions are possible while this message is displayed. Performing Self Tests The printer is running the normal series of start-up tests after it is powered On. When the tests are complete, the printer returns to Ready. No button actions are possible while this message is displayed.
4069-XXX User Status Message Status Action Programming Disk (Do Not Power Off) The disk is being programmed, which means fonts or macros are being written to disk. No button actions are possible while this message is displayed. Note: If information is written to flash memory and to disk at the same time, the Program Flash message is displayed. Menus Disabled The printer menus have been disabled. This occurs when Menu> or
4069-XXX User Error Messages User Error Message Explanation 200 Paper Jam Remove Cartridge Paper is jammed at the printer Input Sensor. Open the printer’s upper front door and remove the print cartridge to access the paper jam area. 201 Paper Jam Remove Cartridge Paper is jammed between the printer’s input and exit sensors. Open the printer’s upper front door and remove the print cartridge to access the jam area. 202 Paper Jam Open Rear Door Paper is jammed at the printer exit sensor.
4069-XXX User Error Message Explanation 31 Defective Print Cartridge Error code 31 is displayed when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective. Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 10-20 second interval. If pages are allowed to print, they are not reprinted once a good print cartridge is inserted.
4069-XXX User Error Message Explanation 37 Insufficient Collation Memory This message is displayed when the printer memory used to store pages is too full to collate the print job. 38 Memory Full This message is displayed when the printer memory used to store pages is full. 39 Complex Page This message is displayed when the page is too complex to print. 51 Defective Flash This message is displayed when the printer detects a defective flash.
4069-XXX User Error Message Explanation 56 Parallel Port Disabled This error is displayed when data is sent to the printer across the parallel port, but the parallel port has been disabled. Once this message is displayed, reporting of further errors is suppressed until the menus are entered, or the printer is reset. 58 Too Many Trays Attached This error code is displayed when too many input trays are attached to the printer.
4069-XXX User Error Message Explanation 81 Engine Code CRC Failure This error displays when the microcode to be programmed in the engine flash code module has failed a CRC check. Press Go to clear the message. The microcode data is discarded and must be re-transmitted from the host computer. 88 Toner Low This message displays when toner low occurs and the toner low alarm is activated. Press Go to clear this message.
4069-XXX User Message Explanation Tray X Empty If any of the input trays are empty, then “Tray X Empty” displays where X designates which tray (Tray 1 through 5) is empty. If multiple trays are empty, then they are prioritized in this order: Tray 5, Tray 4,...Tray 1. Note: Tray X Empty status clears whenever Tray X is removed. When Tray X is reinserted, it is examined and the appropriate status, if any, displays. Also note that Empty status is not displayed for the Envelope Feeder or Multipurpose Feeder.
4069-XXX User Message Explanation LocalTalk X LocalTalk Card X,X=1,2,3, is attached to PCI connector X. Infrared Standard Infrared port, if available. Infrared X Infrared Port X, X=1,2,3, is attached to PCI connector X. Check Device Connection Messages The messages in the following table display when the printer looses communications with one of the following devices. User Status Message Explanation Check Output Bin X Connection Check Output Bin X (X=1,2,or 3).
4069-XXX The messages in the following table can occur in two ways. The specified device could have been removed from the printer, for instance to clear a paper jam. Otherwise, the device can still be attached to the printer, but is experiencing a communications problem, not fully connected, or having a hardware failure. • • If the device is temporarily removed or not connected properly, then reattach it. When the option is recognized, the printer automatically clears the error and continues.
4069-XXX Power-On Self Test (POST) When you turn the printer On, it performs a Power-On Self Test. Check for correct POST functioning of the base printer by observing the following: 1. The LED comes on. 2. The operator panel displays one and a half row of pels, and then clears. 3. Diamonds scroll across the display, and then clear. 4. The operator panel displays one and a half row of pels, and then clears. 5.
4069-XXX Symptom Tables Symptom Table - Base Printer Symptom Action Auxiliary Fan (414/616) fails to run or is noisy. Go to the “Auxiliary Fan Service Check” on page 2-46. Dead Machine Go to the “Dead Machine Service Check” on page 2-32. Operator Panel - One or more buttons do not work. Go to the “Operator Panel Buttons Service Check” on page 2-69. Operator Panel - Display is blank. Printer sounds 5 beeps. Go to the “Operator Panel Service Check” on page 2-69. Operator Panel - Display is blank.
4069-XXX Symptom Action Print quality - Background Go to “Print Quality - Background” on page 2-97. Print quality - Residual image Go to “Print Quality - Residual Image” on page 2-102. Print quality - Skew Go to the “Paper Feed Service Check” on page 2-88. Print quality - Banding Go to “Print Quality - Banding” on page 2-100. Print quality - Random marks Go to “Print Quality - Random Marks” on page 2-95.
4069-XXX Symptom Table: Paper Tray Options Symptom Action Paper feed problem with 250 Sheet Paper Tray Option. Go to the “Input Tray(s) Option Service Check” on page 2-51. Paper feed problem with 500 Sheet Paper Tray Option. Go to the “Input Tray(s) Option Service Check” on page 2-51. Media fails to pass thru from the lower attached Paper Tray option to the next higher mounted option. Go to the “Input Tray(s) Option Service Check” on page 2-51.
4069-XXX Symptom Table - Output Expander Symptom Action Printer does not display Output Bin Full Go to the “Output Bin Sensor Standard Tray Service Check” on page 2-73. Paper does not feed all the way into the output tray. Go to the “Output Expander Service Check” on page 2-74 Service Checks Note: Anytime the engine board is replaced, the Configuration ID must be reset in NVRAM on the new engine board. Go to “Setting Configuration ID” on page 3-21.
4069-XXX Charge Roll Service Check Service Tip: Close and evenly spaced repetitive marks 47.19 mm (1.86 inch) apart or spots on the page can be caused by a damaged or contaminated charge roll. Service Tip: Check to make sure the right charge roll arm bushing is correctly installed and operates correctly. To remove the charge roll: 1. Wrap a piece of plain white paper around the charge roll to prevent contamination or damage. 2.
4069-XXX 3 FRU Action Right Side Charge Roll Link Right Charge Roll Bushing Check the right side charge roll link assembly for correct assembly operation. If incorrect, replace the charge roll link assembly with the charge roll link assembly kit. If correct, check the right charge roll link assembly bearing for signs of wear or contamination. Excessive contamination could cause intermittent charging of the charge roll. If incorrect, replace the link assembly.
4069-XXX Cover Open Switch/Cable Service Check FRU Action 1 Toner Cartridge Check the toner cartridge to make sure it is correctly installed and that the right and left cartridge tracks are not loose or broken. Check to make sure the cover open switch activation tab on the toner cartridge is not broken and that the tab correctly activates the cover open switch spring. 2 Cover Open Switch/Cable Assembly Check the cover open switch for proper mechanical operation. If incorrect, repair as necessary.
4069-XXX Dead Machine Service Check Note: If a high capacity input tray is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, go to “High Capacity Feeder Input Tray Service Check” on page 2-55. If the base printer continues to not operate correctly, remove any other attached paper handling options.
4069-XXX FRU Action 3 +5 V dc at any Option Connector Check for +5 V dc on any of the option connectors. The easiest to access is the envelope feeder connector located behind the lower front door. If +5 V dc is present at any of the connectors, go to step 9. If +5 V dc is not present, go to step 4. 4 +5 V dc at the controller board test point Check for +5 V dc at the +5 V dc test pad located on the controller board. If correct, go to step 9.
4069-XXX 9 FRU Action Engine Board Turn the printer off and disconnect all the cables from the engine board. Check for +5 V dc at the engine board test point. If incorrect, replace the FRUs in the following order: engine board interconnect board If correct, turn the printer off and reconnect one cable at a time until you find the defective assembly.
4069-XXX Duplex Option Service Check The printer does not recognize the Duplex Option is attached. The printer does not recognize tray options below the duplex option are installed. FRU Action 1 Fuse F1 on Duplex Option System Board If fuse F1 is blown, replace the fuse. If fuse F1 continues to blow, check the stepper motor for a short between the motor case and pins J3-1 through J3-4. If no problem is found, check the D.C. servo motor pins J1-1 and J1-2 to the motor housing for a short.
4069-XXX POST fails, 230 Paper Jam, Check Duplex message displays. 1 FRU Action Duplex D.C. Servo Drive Motor Check the D.C. servo motor cables for signs of cuts or other damage. Check the D.C. servo motor sensor cable connector for pin damage. If no problem is found, replace the FRUs in the following order: D.C. motor assembly duplex option system board 2 Input Sensor, Input Sensor Flag Run the Duplex Sensor Test from the diagnostics menu.
4069-XXX 230 Paper Jam - Check Duplex message displays. The page is not duplexed and only exits half way out of the redrive. 1 FRU Action Duplex Stepper Motor Check the stepper motor cable for cuts or pinched wiring. Check the routing of the motor leads along the left side of the bottom tray. Check for correct installation of the motor cable connector at J3 on the system board. Check for any shorts between each pin of the motor cable and the motor housing. If shorts are found, replace the motor.
4069-XXX Envelope Feeder Option Service Check Service Tip: Check the envelope feeder paper path for any debris, pieces of envelope and so on. If any other options are installed make sure they are operating normally. If only the envelope feeder is failing to operate correctly, continue with this service check, otherwise go to the Interconnect Card Service Check. Service Tip: The envelope feeder option receives its +5 V dc operating voltage from the +24 V dc bulk at J1-7.
4069-XXX 3 FRU Action Autoconnect on the Envelope Option Check the connector for any signs of damage to the connector or contacts. If you find damage, replace the damaged cable/connector assembly. Disconnect the autoconnect cable at J1 on the envelope system board and measure the following voltages: J1-3 measures +5 V dc J1-5 measures +5 V dc J1-7 measures +24 V dc If any of the voltages are incorrect, replace the autoconnect cable/connector.
4069-XXX Operator panel displays 260 Paper Jam immediately when envelope feed is requested - POST incomplete. 1 FRU Action Pass through Sensor Check for any debris, pieces of envelope and so on over the pass thru sensor. Check for correct installation of the pass thru sensor flag. Make sure the sensor cable is attached to the envelope system board. Perform an envelope feeder sensor test to check both the sensor and sensor flag.
4069-XXX Operator panel displays 260 Paper Jam after attempted feed but before envelopes are put in the hopper OR the operator panel continues to display "Load Envelopes" after envelopes are placed in the hopper. Service Tip: The kick rolls rotate during the attempted feed cycles. FRU Action 1 Envelope Out Hopper Sensor Flag Check the envelope out sensor flag for damage, correct installation and operation. If incorrect, repair or replace the flag.
4069-XXX 990 Service Error, Envelopes fail to feed from the hopper. FRU Action 1 D.C. Feed Motor Assembly Check the motor and motor cable for any signs of loose wires or poor connections. Check to make sure the motor cable is connected to the envelope system board. 2 Envelope Feeder System Board Check the voltage on J4-1. The voltage measures approximately +24 V dc. If incorrect, replace the envelope system board, if correct, measure the voltage at J4-6. The voltage measures approximately +5 V dc.
4069-XXX 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE rotating. Check the deflector gap adjustment before continuing this service check. FRU Action 1 Deflector Gap Adjustment Check the deflector gap adjustment. The adjustment may be too narrow. 2 Weight Assembly Check the weight assembly to make sure it moves up and down freely without any binds.
4069-XXX 260 Paper Jam displays, envelope stops in feeder paper path. FRU Action 1 Kick Rolls/Feed Rolls/Drive Rolls Check all the rolls for any signs of oil, grease or other contamination. If you find a problem, clean the rolls. If this does not correct the problem, replace the envelope feeder option. 2 Deflector Gap Adjustment Check the deflector gap adjustment. The adjustment may be too narrow. Envelope Feeder multifeeds or may not display a 260 Paper Jam message.
4069-XXX Erase Lamp Service Check (010/212/414/616) Error code 928 may be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective. Note: If the erase lamp assembly is defective, both the erase lamp and lens are replaced as a kit. Models 41b/41e/41l and any model at service level B do not have erase lamps installed. Go to “Printer Serial Label” on page 7-2 to identify the printer service level. Make the following checks when a 928 service error displays.
4069-XXX Fan Service Check Auxiliary Fan Service Check The auxiliary fan is in models 414 and 616. Fan does not run or is noisy. FRU Action 1 Fan Assembly Check the fan for proper installation and for excessive noise. If incorrect, replace the fan and cable assembly. 2 Engine Board Check to make sure the auxiliary fan cable is seated on connector J7 on the engine board. If correct, check for +24 V dc on J7-1 on the engine board. If incorrect, replace the engine board.
4069-XXX FRU Action 3 Error Code 927 (Fan runs) Check the voltage at J1-1 on the engine board. The voltage measures +5 V dc (static) 0 V dc (fan running). If incorrect, replace the main fan. If this does not fix the problem, replace the engine board. 4 Error Code 927 (Fan not running) Check the voltage at J1-3 on the engine board. The voltages are as follows: +22 V dc to +24 V dc (printer and fan running) +12 V dc to +15 V dc (printer not running - fan running about half speed).
4069-XXX FRU Action 1 Fuser Lamp (Incorrect Lamp/925 Service Error) Install the correct voltage and wattage lamp or fuser assembly. 2 Fuser Lamp Remove the controller board. Run the Diagnostic Print Test and observe the lamp through the left side frame. If the lamp doesn’t come on, unplug the printer and check the continuity between the two pins on the fuser lamp cable going to the fuser assembly. If you do not measure continuity, remove the fuser assembly and check the continuity of the lamp.
4069-XXX Hot Fuser Service Check Error codes 923 and 924 may display for a hot fuser failure. CAUTION: The fuser may be hot, use caution before removing or servicing. 1 FRU Action Fuser Cover Assembly (Assembly includes Thermistor and Thermal Fuses.) Check for damage to the thermistor assembly. Check the resistance of the thermistor: HOT - J2-1 to J2-2 = 2.5K ohms COLD =150K ohms to 260K ohms Check the continuity from each pin of J2 to ground.
4069-XXX Fuser Solenoid Service Check Service Tip: Try changing the envelope enhance level setting. A different setting may correct the problem. Note: Check the fuser envelope conditioner solenoid adjustment as described in the adjustment section “Fuser Solenoid Adjustment” on page 4-3. FRU Action 1 Fuser Envelope Conditioner Solenoid The operation of the fuser solenoid can be observed by removing the redrive assembly.
4069-XXX Input Sensor Service Check Service Tip: Run the Base Sensor Test. Check the input sensor for proper operation. The display changes from open to closed as the sensor flag is manually moved in and out of the sensor. Service Tip: Run a Diagnostic Print Test in the continuous mode with the controller board removed. A defective input sensor or circuit causes the first copy to exit only partially through the fuser assembly.
4069-XXX 1 FRU Action Tray X option System Board or Compensator Assembly or Autoconnect Cable Check the autoconect cables and connectors for any signs of damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable.
4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (The printer displays the value of X for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1) FRU Action 1 Pass Thru Sensor and Flag Assembly The tray x option system board did not detect a piece of paper actuating the pass thru sensor.
4069-XXX Tray X Low message displays when Tray X is full or has adequate paper in the tray. 1 FRU Action Paper Low Sensor Assembly Paper Low Sensor Flag Tray X Option System Board Run the Tray X Sensor Test and check the sensor for proper operation. If incorrect, check the following: Paper low sensor flag for smooth and correct operation. Paper low sensor for correct installation on the autocompensator housing.
4069-XXX Printer does not recognize Tray X is installed. 1 FRU Action Autoconect Cables Tray X System Board Check the autoconnect from the printer or option above tray x. Check for signs of cuts, pinched wiring or damage to the contacts in the connector. Check the autoconnect cable(s) for correct installation at the tray x system board. If correct, check the continuity of the autoconnect cable(s). If correct, replace the tray x system board. If incorrect, replace the cable.
4069-XXX The base printer indicates a dead machine condition when the high capacity input tray is installed. 1 FRU Action AC Line Cord AC Jumper (HCIT to Printer) AC input and Output Receptacles AC Wiring Harness If the base printer works normally using the AC line cord from the AC wall outlet and does not work when using the AC jumper from the HCIT, check the AC jumper cord. If defective, replace the cord. If not defective, check the AC input and output receptacles and wiring harness in the HCIT.
4069-XXX The base printer does not recognize that the high capacity input tray is installed. FRU Action 1 High Capacity Feeder Autoconnect Mechanical Check Check the high capacity feeder input tray to make sure it is mounted correctly and is not pushed down into the frame assembly or damaged. Be sure the high capacity feeder input tray autoconnect is properly connected to the high capacity feeder tray option board assembly.
4069-XXX 4 FRU Action High Capacity Feeder Option Control Board Check the voltage on J8-1 (green). The voltage measures +24 V dc. If incorrect, check the autoconnect system for any problems. +24 V dc must come from the base printer through the autoconnect system to the high capacity input for the high capacity feeder to be recognized. If the voltage is correct, check the voltages at J11-3(red) and J114(red). The voltages measure +24 V dc.
4069-XXX 24X Paper Jam message displays, Paper jammed over the Pass Thru Sensor. (X=The printer displays the value of X for the paper tray where the error occurs. Example: 242 is a Paper Jam Tray 2) FRU Action 1 Pass Thru Sensor and Flag Assembly The tray x option system board did not detect a piece of paper actuating the pass thru sensor.
4069-XXX Tray X Paper Low Message displays when Tray X is full or has adequate Paper in the tray. 1 FRU Action Paper Low Switch Paper Low Switch Cable High Capacity Feeder Input System Board Run the sensor diagnostics for tray X (X=the number that represents the high capacity input tray). If the test fails, disconnect the paper low switch cable from J3 on the high capacity system board. Short pins 1 and 2 together while observing the sensor test on the display.
4069-XXX The elevator tray fails to stop at the correct position and continues to drive into the bottom frame. FRU Action 1 Lower Limit Switch Lower Limit Switch Cable Check continuity of the lower limit switch. If incorrect, replace the switch. If correct, check the switch cable. If incorrect, replace the cable. If correct, replace the high capacity feeder option control board. 2 High Capacity Feeder Control Board Disconnect the lower limit switch cable and check the voltage at J2-1 (orange).
4069-XXX Paper from the high capacity feeder input tray does not reach the pass thru sensor. Service Tip: Check to be sure the paper in tray is within specifications. FRU Action 1 Autocompensator Assembly Check the autocompensator pick arm rollers for sign of glazing, toner or other buildup. Replace as necessary. 2 Wear Strips Check the wear strips for glazing or contamination. Replace as required. It is advisable to replace all four wear strips at the same time.
4069-XXX The elevator tray does not move up or down. The printer recognizes that the option is installed. 1 FRU Action DC Drive Motor High Capacity Feeder Option System Board Be sure the motor cable is correctly installed at J1 on the board. Check the cables, damaged or loose wires. Disconnect the motor. Check for a short between each pin and the motor housing. If a problem is found, replace the motor assembly.
4069-XXX The elevator moves in one direction only. 1 FRU Action DC Drive Motor Assembly High Capacity Feeder System Board Check the voltages at J1 on the high capacity system board.
4069-XXX Paper size switch not selecting paper size that is selected. 1 FRU Action Paper Size Switch High Capacity Feeder Option Control Board Check for continuity between the common pin (J5-1) and the pin of the paper size selected. J5-1 (Black): Common Lead J5-2 (Blue)B5 J5-3 (Green) Executive J5-4 (Yellow) A4 J5-5 (Orange) Letter J5-6 (Red) Legal J5-7 (Brown) A5 If any position does not measure continuity when selected, replace the paper size switch assembly.
4069-XXX Tray X Empty message displays. Tray does not respond to loading paper. No response from the front door switch. FRU Action 1 High Capacity Feeder Option Control Board Check the voltage on the board at J4-2 (green). The voltage measures approximately +5 V dc. If incorrect, disconnect the cable at J4 and check the voltage again. If incorrect, replace the high capacity feeder option control board.
4069-XXX Excessive Noise or Vibration FRU Action 1 DC Motor Assembly Check to make sure all the motor plate mounting screws are tight. 2 Idler Pulley DC Motor Assembly Check to make sure the idler pulley is not binding on the pulley shaft. Check the pulley for any signs of wear. Check the idler pulley shaft on the motor mounting plate for any signs of damage or contamination. 3 Drive Pulley Check the drive pulley for any signs of wear, binds or damage to the pulley or pulley shaft.
4069-XXX Main Drive Service Check Service Tip: Excessive gear or main drive assembly noise is usually caused by a defective motor assembly or engine board. Service Tip: If there are equally spaced horizontal lines across the page, go to “Print Quality - Evenly spaced horizontal lines or marks” on page 2-96. WARNING: Whenever the gearbox assembly is removed from the machine it must be handled very carefully.
4069-XXX 4 FRU Action Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays. Check the voltages at J12 on the engine board. Pin number and voltage: J12-1 = +24 V dc J12-4 = +5 V dc (static) 0 V dc (when main drive motor running) J12-5 = + 5 V dc (static) 0 V dc (when main drive motor running) J12-6 = +5 V dc (static) +2.
4069-XXX 2 FRU Action Engine Board (No buttons work) Check the voltage at J11-5. The voltage measures approximately +5 V dc with the controller board removed. If incorrect, replace the engine board. If correct, check the continuity of the operator panel cable. If incorrect, replace the cable. If correct, replace the operator panel assembly.
4069-XXX FRU Action 4 Operator Panel all diamonds, No Beeps Check to make sure a SIMM is not plugged in backward. This condition causes the printer to fail POST displaying all diamonds on the operator panel with no beeps. 5 Operator Panel all diamonds, 5 Beeps Check the voltage at Pin J11-1 and J11-3. The voltage measures approximately +5 V dc.
4069-XXX Hard Disk Option Service Tip: The Optra T printers support one hard disk option. Check to make sure only one hard disk option is installed. • 2.1 GB or larger Check to make sure the fixed disk and the fixed disk board are correctly installed. Run the “Quick Disk Test” on page 3-2 from the Device Test on the Diagnostic Menu when a problem is suspected either with the hard disk system board or with the hard disk. Note: The Quick Disk Test is a non-destructive test and indicates Pass or Fail.
4069-XXX Output Bin Sensor Standard Tray Service Check Service Tip: If the output bin standard tray fills up and the bin full sensor fails to post the message "Remove Paper Standard Bin", enter the Diagnostic Mode, select Output Bin Tests, select Sensor Tests and select Standard Bin. Check the sensor and flag for proper operation. If you find no problem with the sensor and flag, continue with the service check. Service Tip: Check to make sure the correct flag is installed.
4069-XXX Output Expander Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, right and system board covers. The output expander functions without the covers installed. Note: Make sure the option is correctly installed before attempting to service the unit. No jumpers should be installed at connector J6 on the output expander board. Problems with excessive static electricity buildup.
4069-XXX FRU Action 1 Output Expander Option Make sure the output expander option is the only option that is not recognized by the base printer. If the output expander is the only option not recognized by the printer, continue with step 2. If not, check the autoconnects of the options not recognized and the interconnect board and cable connections. 2 Output Expander Assembly Mechanical Linkage Check the autoconnects for damage, especially the connector pins. Remove the left and right side covers.
4069-XXX 202 Paper Jam Open Rear Door Message displays. A sheet of paper is jammed prior to the pass through sensor flag. 202 Paper Jam Open Rear Door Message displays. A sheet of paper feeds out to the standard bin even though bin x is selected. Paper exits half way out of the redrive. Service Tip: For this type of problem check the sub error codes. They can help isolate the problem. 202 Paper Jam messages can also occur prior to the output expander pass thru sensor.
4069-XXX Remove Paper - Output Bin X is displayed, POST Incomplete, Unable to clear the message. 1 FRU Action Dual Output Bin Sensor Flag Check the flag for correct operation, binding, broken parts or interference from the sensor cable, If incorrect, repair as necessary. 271 Paper Jam - Check Bin X. POST Incomplete 1 FRU Action Pass Thru Sensor and Flag Assembly Control Board Check the sensor flag for proper operation.
4069-XXX 990 Service - BIN X FRU Action 1 D.C. Motor Mechanical Linkage Assembly Check the DC motor cable connector to be sure it is correctly installed at J4 on the output expander option board. If correct, disconnect J4 from the option board and check the resistance of the motor on the cable connector: J4-1 to J4-2: measures between 115 and 135 ohms. Also check J41 and J4-2 to the motor case for shorts.
4069-XXX No indication that Bin X is Full OR No indication that Bin X is Near Full 1 FRU Action Dual Output Bin X Sensor Assembly Control Board Check for correct installation of the sensor cable at J5 on the control board. If either the Bin Full (F) or Bin Near Full (NF) fail the sensor test then check the voltage at J5-3 and J5-4. The voltage measures approximately +5 V dc. If the voltage is incorrect, replace the control board. If correct, replace the sensor assembly.
4069-XXX Problems with excessive static electricity buildup 1 FRU Action Front Cover Assembly Check the front cover assembly to make sure the ESD brush ground lead is firmly attached to the high capacity option. Also check to make sure the ESD brush is not loose or damaged. The printer does not recognize one or more output options as installed Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed.
4069-XXX 202 Paper Jam Open Rear Door Message displays and a sheet of paper is jammed prior to the pass through sensor flag or 202 Paper Jam Open Rear Door Message displays, a sheet of paper feeds out to the standard bin even though bin X is selected and paper exits half way out of the redrive assembly. Service Tip: For this type of problem check the “Base Printer Sub Error Codes” on page 2-8. They can help isolate the problem.
4069-XXX Remove Paper - Output Bin X Full displays. You may not be able to clear the message. 1 FRU Action Dual Output Bin Sensor Flag (Upper Assembly) Check the flag for correct operation, binding, broken parts or interference from the sensor cable. If incorrect, repair as necessary. 271 Paper Jam - Check Bin X. POST Incomplete 1 FRU Action Upper Pass Thru Sensor Flag Assembly Upper Control Board Check the flag for correct operation, binding, broken parts or interference from the sensor cable.
4069-XXX Problems with excessive static electricity buildup 1 FRU Action Front Cover Assembly Check the front cover assembly to make sure the ESD brush ground lead is firmly attached to the 5-Bin Mailbox frame. Also check to make sure the ESD brush is not loose or damaged. The printer does not recognize one or more output options as installed. Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as being installed.
4069-XXX 271 Paper Jam - Check Bin 1 displays 1 FRU Action Bottom Pass Thru Sensor Flag Assembly Control Board Check the flag for correct operation, binding, broken parts or interference from the sensor cable. If incorrect, repair as necessary. If correct, check to make sure the bottom pass thru sensor is correctly connected to J5 on the control board. Disconnect the pass thru sensor cable and check the voltage at J5-3. The voltage measures approximately +5V dc.
4069-XXX Ready Bin X Full message displays - May be able to clear message and will feed paper into Bin selected. 1 FRU Action Bin X Sensor Bin X Sensor Cable Bin X Sensor Flag Control Board Check the sensor and sensor cable for the bin that is displaying the message to make sure the sensor is seated correctly in the side of the tray and the cable is connected to the sensor and the control board. Check the flag for binding and proper operation. If correct, replace the Bin X sensor.
4069-XXX Paper does not feed into the bin selected. 271 Paper Jam - Check Bin 1 displays FRU Action 1 Deflector Deflector Spring Deflector Cover Deflector Cover Spring Shaft assemblies Check all the bin parts for signs of missing or loose springs, binds in the deflector or deflector cover, broken or binding shaft assemblies or broken gear teeth. If incorrect, repair as necessary. 2 Bin X Solenoid Assembly Control Board Check the solenoid for any binds.
4069-XXX 990 Service Error displays 1 FRU Action Mechanical Linkage DC Motor Assembly Check the DC motor cable connector to be sure it is correctly installed at J2 on the control board. If correct, disconnect J2 from the control board and check the resistance of the motor on the cable connector. J2-1 to J2-2 measures between 115 and 135 ohms. Also check J2-1 and J2-4 to the motor case for shorts.
4069-XXX Paper Feed Service Check If you have a 936 Transport Motor Error go to the “Main Drive Service Check” on page 2-68. FRU Action 1 Alignment Assembly Check to ensure the alignment assembly is correctly attached to the left side frame and the mounting screws are tight. Check the alignment assembly for any signs of worn rollers, contaminated rollers or binds. Replace the alignment assembly if any problem is found. 2 Inner Deflector Check the inner paper deflector for correct installation.
4069-XXX Paper feed failures occur only near the top of the stack of paper. The most common cause of this problem is paper curl. Remove the paper from tray x and check for the natural curvature in the paper. Reinstall the paper in the correct manner. If the problem persists, it may be necessary to reduce the stack height. Replace both pick rolls if the paper appears to be flat in the tray but there is still a problem. Failures occur mainly near the bottom of the stack of paper.
4069-XXX Multipurpose Tray Paper fails to feed from the multipurpose tray. The pick roll should make one complete revolution and stop with the flat side down. If the pick roll turns but does not pick paper, check the roll for signs of wear, oil or grease on the surface of the pick roll or slick spots. If you find a problem, replace the pick roll assembly. Check to ensure the media that is being fed through the multipurpose tray assembly meets recommended paper specifications.
4069-XXX Printhead Service Check The printhead assembly does not contain any service replaceable parts or components. If service error code 930 displays, the wrong printhead is installed in the printer. Note: A 201 paper jam may also indicate a failing printhead. The paper may have jammed prior to or at the input sensor. Print the error log and see if 201 or 931 errors are logged.
4069-XXX Print Quality Service Check Service Tip: Before troubleshooting any print quality problems do the following: • • • • • • • Install another print cartridge if available before proceeding with the service checks. Use Tray 1 to test for print quality of the base printer. Replace the charge roll if it is damaged or contaminated. Replace the transfer roll if it is damaged or contaminated. Make sure the fuser assembly is installed correctly.
4069-XXX Print Quality - All Black Page Service Tip: An all black page is generally caused by a problem in the high voltage system or an incorrect high voltage in the printing process resulting in toner development on the entire photoconductor drum. 1 FRU Action High Voltage Contacts Check the high voltage contacts on the right side frame to ensure they fit securely and are not pitted, contaminated or damaged. If incorrect, replace the contact with one from the HV contact kit.
4069-XXX 2 FRU Action High Voltage Contact Check the PC drum contact on the right side frame for damage, PC drum contact wear or contamination. If the contact is bent or damaged, replace the contact. Note: Inspect the HVPS PC drum contact on the board for any signs of damage or contamination. 3 HVPS Check the fuse on the HVPS. If open, replace the HVPS. Check the voltages at J10 on the engine board.
4069-XXX Print Quality - Random Marks Service Tip: The primary cause of random marks is due to loose material moving around inside the printer and attaching to the photoconductor, charge roll or transfer roll. 1 Symptom Action Random Marks Check the print cartridge for any signs of loose or foreign material that might be on the photoconductor. Check the transfer roll and charge roll for any pieces of material that are stuck to the rolls.
4069-XXX Print Quality - Evenly spaced horizontal lines or marks FRU Action 1 Lines spaced 3.19 mm (.126 inch) apart This can be caused by the motor pinion gear on the main drive motor. Replace the main drive motor. 2 Lines spaced 22.32 mm (.882 inch) apart This can be caused by a defective gear in the main drive gearbox assembly. Replace the main drive gearbox assembly. Lines spaced 28.7 mm (1.130 inch) apart Lines spaced 47.83 mm (1.883 inch) apart Lines spaced 63.77 mm (2.
4069-XXX 7 FRU Action Lines spaced 49.74 mm (1.958 inch) apart Replace the FRUs in the following order: redrive assembly fuser assembly 8 Lines spaced 51.02 mm (2.009 inch) apart Replace the transfer roll. 9 Lines spaced 52.23 mm (2.056 inch) apart Replace the redrive assembly. 10 Lines spaced 76.53 mm (3.013 inch) apart Replace the FRUs in the following order: alignment assembly main drive gearbox assembly 11 Lines spaced 95.66 mm (3.
4069-XXX FRU Action 1 Erase Lamp/Lens Assembly (models 010/ 212/414/616) Check the erase lamp lens for any signs of toner, paper dust or other types of contamination. Clean the lens with a soft dry cloth if necessary. If unable to clean the contamination off the lens, replace the lens and lamp assembly. Check the erase lamp assembly. Use the same procedure as outlined in the “Erase Lamp Service Check (010/ 212/414/616)” on page 2-45.
4069-XXX 5 FRU Action Engine Board HVPS Connector Check the following voltages at J10 on the engine board. Measure the voltages from J10 to printer ground. Printer Idle J10-1 approximately 0 V dc J10-2 approximately 4 V dc J10-4 approximately 0 V dc Printer Printing J10-1 varies 0 V dc to +5 V dc J10-2 varies 0 V dc to +4 V dc J10-4 varies 0 V dc to +1.9 V dc If J10-1 voltage is incorrect, check the continuity of the front harness cable (J10-1 line).
4069-XXX Print Quality - Banding Service Tip: Banding is difficult to detect except on a page with a uniform gray or a large amount of graphics printed on the page. Banding is primarily due to a variation in the speed of the paper as it feeds thru the printer, especially in the development and transfer process. Inspect the alignment assembly, main drive assembly and all other paper feed components for signs of wear, dirt, binds, or damage, especially the drive gears.
4069-XXX FRU Action 2 Charge Roll Assembly Charge Roll Link Arm Check the charge roll for any signs of toner buildup or other contamination on the outer edges that correspond to the bands on the page. Check the charge links and arms for proper operation, binds or incorrectly mounted counterbalance springs. Repair or replace as necessary.
4069-XXX Print Quality - Residual Image Service Tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade and other parts inside the print cartridge. FRU Action 1 Erase Lamp Assembly (models 010/212/414/616/) Check the erase lamp lens assembly for any signs of paper dust, toner buildup or any other contamination. Clean with a soft cloth or replace the lens and lamp assembly which are provided together in a kit.
4069-XXX Print Quality - Light Print Service Tip: Check the toner saver and print darkness settings first if the print is light. FRU Action 1 Transfer Roll Check the right end of the transfer roll shaft for signs of wear or contamination. If incorrect, replace the transfer roll. 2 Right Side Transfer Roll Arm Assembly Check the right side transfer roll arm assembly bearing for any signs of wear or contamination. Also check to ensure the transfer cable is firmly attached to the bearing.
4069-XXX Print Quality - Toner on backside of printed page Service Tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper. FRU Action 1 Hot Roll Fuser Assembly Toner is being carried out on the backside of the media. This problem is generally caused by a toner buildup on the fuser hotroll or backup roll. Check the fuser hotroll and backup roll for any noticeable buildup of toner. Repair as necessary.
4069-XXX Smart Cartridge Service Check Note: If you are unable to clear a “32-Unsupported Cartridge” User Error Message, make sure an Optra T print cartridge is correctly installed in the printer. The cartridge is easily identified by the smart chip located on the top right side of the cartridge. Install another print cartridge before attempting to troubleshoot the printer. Check to make sure the smart cable is properly connected to J21 on the engine board.
4069-XXX 4 FRU Action Smart Cartridge Cable Engine Board Check the voltage on the smart cartridge contact. The voltage measures approximately +5 V dc when not writing data to the engine board. If data is being written, the voltage measures approximately +12 V dc. If incorrect, disconnect the cable from J21 on the engine board and check the voltage on J21-1. The voltage measures approximately +5 V dc. If incorrect, replace the engine board. If correct, replace the smart cartridge cable.
4069-XXX FRU Action 2 Front Harness Cable Check the toner sensor portion of the front harness cable to make sure it is properly seated into the toner sensor. If correct at both the sensor and engine board (J10), check the continuity of the cable. If incorrect, replace the cable. 3 Toner Sensor The toner sensor cable is part of the front harness and part of connector J10 on the engine board. Check the voltage at J1-011. It reads approximately +5 V dc. If incorrect, replace the engine board.
4069-XXX erase lamp assembly installed. Check to make sure the correct level HVPS is installed. Go to “Printer Serial Label” on page 7-2 to identify the printer service level. FRU Action 1 Transfer Roll Assembly Check the transfer roll for any signs of toner buildup, surface damage to the roll, oil or other contaminants on the surface of the roll. Replace the transfer roll as necessary.
4069-XXX 4 FRU Action HVPS - 917 Error Code Check the voltage at J10-3. The voltage changes from +24 V dc with the printer idle to 0 V dc when the printer runs the print test. If the voltage is incorrect, check the continuity of line J10-3 in the front cable harness to the HVPS. If there is no continuity, replace the cable harness. If there is continuity, replace the HVPS. If the problem continues, replace the engine board. Note: This error displays if the incorrect level HVPS is installed.
4069-XXX 2-110 Service Manual
4069-XXX 3. Diagnostic Aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode. Diagnostic Mode To enter the Diagnostic Mode: 1. 2. 3. 4. Turn the printer off. Press and hold the Go and Return buttons. Turn the printer on. Release the buttons when "Performing Self Test" displays on the operator panel.
4069-XXX Device Tests Quick Disk Test This test performs a non-destructive read/write on one block per track on the disk. The test reads one block on each track, saves the data, and proceeds to write and read four test patterns to the bytes in the block. If the block is good, the saved data is written back to the disk. To run the Quick Disk Test: 1. Select the Quick Disk Test from the Device Tests menu. – The power indicator blinks while the test is in progress.
4069-XXX – “xxxx Bad Blocks/yyyyyy Usable” message displays if fewer than 2000 bad blocks are detected. xxxx indicates the number of bad blocks and yyyyyy indicates the number of usable blocks. – “xxxx Bad Blocks/Replace Disk” message displays if more than 2000 bad blocks are detected. The disk cannot be recovered because too many bad blocks exist on the disk. 4. Press Go or Return/Stop to return to the Device Tests menu.
4069-XXX 3. Turn the printer On and release the buttons once “Performing Self Test” displays. – Once the printer is idle, the emulation can be downloaded again. 4. Program the download emulation into the code overlay SIMM again. 5. If these steps do not resolve the problem, replace the code overlay SIMM and download the emulation again. Duplex Tests Duplex Quick Test This test is used to verify that the Duplex Option Top Margin is set correctly.
4069-XXX 1/100 inch. A positive offset moves the text down the page and widens the top margin while a negative offset moves the text up the page and narrows the top margin. 3. Press Return/Stop to exit the test. Check the Top Margin Offset of the base printer. Duplex Sensor Test This test is used to determine whether or not the Duplex sensors and switches are working correctly. Select Sensor Test from the Duplex Tests menu. Manually actuate each of the duplex sensors.
4069-XXX The following appears on the printer display: DUPLEX MOTOR AA BB CC DD EE FF To pass the test the following results must display: AA = 00 BB = in the range of 20 through 3F inclusively (hex) CC = in the range of 3A through 5D inclusively (hex) DD = in the range of 11 through 1F inclusively (hex) Ignore bytes EE and FF. If the test fails, remove the drive belt from the duplex D.C. motor and run the motor test again. For the duplex D.C.
4069-XXX Duplex Feed 1 Test This test feeds a blank sheet of paper to the duplex paper stop position 1. To run the Duplex Feed 1 Test: 1. Select Duplex Feed 1 from the Duplex Test menu. – The power indicator blinks while the paper is feeding. – "Duplex Feed 1/Feeding" message displays while the paper is feeding through the printer. – “Duplex Feed 1/Clear Paper” message displays when the paper reaches paper stop position 1 and the power indicator turns on solid.
4069-XXX Error Log Viewing the Error Log The error log is helpful to the servicer by providing a history of printer errors. The error log contains the 12 most recent errors that have occurred on the printer. The most recent error displays in position 1 and the oldest error displays in position 12 (if 12 errors have occurred). If an error occurs after the log is full, the oldest error is discarded. Identical errors in consecutive positions in the log are entered.
4069-XXX Hardware Tests The following Hardware Tests can be selected from this menu: LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 3 Wrap (if available) LCD Test To run the LCD Test: 1. Select LCD Test from the Diagnostic menu. – The LCD test continually executes the LCD display test. 2. Press Return/Stop to cancel the test. Button Test To run the Button Test: 1.
4069-XXX SDRAM Memory Test The purpose of this test is to check the validity of SDRAM, both standard and optional. The test writes patterns of data to SDRAM to verify that each bit in memory can be set and read correctly. To run the SDRAM Memory Test: 1. Select SDRAM Memory Test from the menu. – The power indicator blinks indicating the test is in progress. 2. Press Return/Stop to exit the test. P:###### represents the number of times the memory test has passed and finished successfully.
4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following messages displays for approximately three seconds: ROM Checksum Error ROM Burst Read Error Once the maximum pass count or fail count is reached, the test stops with the power indicator on solid. The final results display on the screen.
4069-XXX DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Falling Interrupt Error Clear Autofeed Fall Error Once the maximum count is reached the test stops. The power indicator goes on solid and the final results display. Press Return/Stop to exit the test.
4069-XXX Each time the test finishes, the screen updates with the result.
4069-XXX Input Tray Tests Input Tray Feed Test This test lets the servicer observe the paper path as media is feeding through the printer. A blank sheet of paper feeds through the printer as the laser turns off during this test. The only way to observe the paper path is to open the lower front door that is used to access the envelope or multipurpose feeder. The paper is placed in the output bin. To run the Input Tray Feed Test: 1. Select Input Tray Feed Test from the menu. 2.
4069-XXX The multipurpose tray and the envelope feeder do not have a paper low sensor. The multipurpose tray does not have a pass through sensor. Output Bin Test - Standard Bin This test is used to verify if the standard bin sensor is working correctly. To run the Standard Bin Sensor Test: 1. Select Output Bin Tests from the Diagnostic Menu. 2. Select Output Bin Tests - Sensor Tests. 3. Select Sensor Tests - Standard Bin. – “Standard Bin/Full=CL” message displays.
4069-XXX Output Bin Sensor Test This test is used to verify if the output bin sensors are working correctly. To run the Output Bin Sensor Test: 1. Select Sensor Test from the Output Bin Test menu. – "Output Bin/Full=OP/Input=OP" message displays. – Full = Output Bins Full Sensor – Pass = Output Bins Pass Thru Sensor 2. Once the message displays, the servicer can manually actuate each of the output bin sensors.
4069-XXX If the high capacity output stacker is selected then the following is displayed: HC BIN 1 TP=OP, P=OP, F=OP, NF=OP IP = high capacity output stacker top position sensor P = high capacity output stacker passthru sensor F = high capacity output stacker full sensor NF = high capacity output stacker near full sensor If the 5-bin mailbox is selected the following is displayed:
4069-XXX 5-Bin Mailbox Diverter Test Note: This test checks the operation of each mailbox output diverter. Also if more than one 5-bin mailbox option is installed, the test checks all of the diverters installed on the printer. When the test is selected from the diagnostic menu the following is displayed: Diverter Test Running This is a single test. The test terminates upon completion.
4069-XXX Print Registration The print registration range is as follows: Bottom Margin: -20 to +20 Each increment causes approximately.55 mm shift in the bottom margin. Top Margin: -25 to +25 Left Margin: -25 to +25 Right Margin: -10 to +10 To set Print Registration: 1. Select Registration from the Diagnostic menu. 2. The Top margin sign/value pair blinks. This indicates it is the margin value being changed. 3.
4069-XXX Printer Setup Setting the Page Count This lets the servicer change the page count from the diagnostic menu. This is used whenever the engine board is replaced because this board contains the printer's NVRAM Memory where the page count is stored. To set the Page Count: 1. Select Page Count from the Diagnostic menu. – The current page count displays. – The leftmost digit blinks, indicating it is the first digit to be changed. 2. Press either Menu> or
4069-XXX Maintenance Page Count This counter is reset by the servicer after a “80 Scheduled Maintenance” message displays (300K copies) and a maintenance kit is installed. To view the Maintenance Page Count: 1. Select Maintenance Count Value from the diagnostic menu. 2. Press Return to go to the previous menu. To reset the Maintenance Page Count to zero: 1. Select Reset Maintenance Count. Pressing Select causes the maintenance page counter to reset to zero.
4069-XXX validate the Configuration ID. If the ID is invalid then "INVALID ID" message displays on Line 2 before the ID redisplays. You have to reenter the Configuration ID until a valid ID is verified. If the ID is valid then the ID is saved in NVRAM and the printer automatically PORs to activate the new setting. Note: When the printer PORs it does so in the normal mode.
4069-XXX Print Contrast The print contrast setting controls the developer voltage offset. The print contrast can be adjusted as follows: • • • LOW MEDIUM HIGH Charge Roll The charge roll can be adjusted as follows: • • • LOW MEDIUM HIGH Print Tests The purpose of the diagnostic Print Tests is to verify that the printer can print on media from each of the installed input options.
4069-XXX The contents of the Print Test Page varies depending on the media installed in the selected input source. Note: The Print Test Page always prints on one side of the paper, regardless of the duplex setting or the presence of a duplex option. If a source is selected that contains envelopes, an envelope test pattern is printed. If continuous is selected, the test pattern is printed only on the first envelope. To run the Print Test Page: 1. Select Print Tests from the Diagnostic menu. 2.
4069-XXX To run the Print Quality Test Pages: 1. 2. 3. 4. 5. Turn the printer off. Press and hold Select and Return. Turn on the printer. Release the buttons once Performing the Self Test displays. The printer performs its normal POR cycle then print one copy of the Print Quality Test pages. If you want more than one copy, perform these steps again. The following is printed on page 1. • • • • Diagnostic EP Setup: – fuser temperature, warm up time, transfer, print contrast and charge roll settings.
4069-XXX Printing Menu Settings Page Note: This test page must be printed on letter, legal or A4 paper. To print the Menu Settings Page: 1. Select the TESTS MENU. 2. Select Print Menus from the TESTS MENU. The page contains the following information: • • • A list of all the printer settings contained in the control panel menus and their values. A list of the installed options and features such as RAM memory SIMMs, optional input paper trays, envelope feeder, duplexer, output bins, flash or disk.
4069-XXX feeding all weights of paper like the D-roll, this device has its own mechanical logic for producing only enough pick energy to feed a single sheet of paper regardless of its stiffness. High normal force is one of the most significant contributors to double feeding paper. The pick arm is counter balanced by an extension spring located on the pick arm to reduce weight in the rest state. This spring is factory set to exert no more than ten to fifteen grams on the stack.
4069-XXX option attached below it. The output expander option attached above the base printer provides power to the option above it. We do not recommend to attach or “Hot Plug” any options with the base printer power turned On. Duplex Option The duplex option interface is a six pin autoconnector that provides a +24 V dc, +24 V dc return, serial interface transmit signal, serial interface receive signal and two ground pins.
4069-XXX Fuser Operation Hot Roll Fuser The hot roll fuser in the Optra T printer is made up of two primary assemblies. The first assembly is the top fuser cover which contains the thermistor/cable, thermal fuse, cable assembly, left and right lamp brackets and cover. This is a complete assembly and the parts cannot be individually replaced as in previous Lexmark laser printers.
4069-XXX Paper Feed Jams Paper Jams - Base Printer Error Message 200 - Paper Jam - Remove Cartridge This message indicates that paper is jammed at the printer input sensor. This condition can be caused by the paper jamming prior to activating the input sensor flag, the sensor not detecting paper over the sensor or paper arriving at the sensor too late. Note: A defective engine board or printhead can also cause a 200Paper Jam message to occur prior to the paper reaching the input sensor flag.
4069-XXX Error Message 24x (x=Tray 1 through 5) Paper Jam Check Tray x. The paper has not cleared the pass through sensor or reached the pass through sensor of the option above tray x. Error Message 250 - Paper Jam - Check MP Feeder The paper is jammed in the multipurpose feeder and has not reached the base machine input sensor or has not reached the input sensor in time.
4069-XXX 3-32 Service Manual
4069-XXX 4. Repair Information WARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).
4069-XXX Adjustment Procedures Duplex Motor Drive Belts Do the duplex motor belt and drive belt adjustment whenever you remove or replace the duplex motor or loosen the motor or drive belt idler pulley. Service Tip: Excessive belt tension can result in stalling the duplex motor. Too little belt tension can result in belt slippage. To do the duplex drive belt adjustment: 1. Do the removal procedure “Duplex Front Cover Door” on page 4-19 to access the drive belt idler pulley. 2.
4069-XXX Fuser Solenoid Adjustment Perform the fuser solenoid adjustment whenever you replace the fuser solenoid. Adjust the fuser solenoid while installed in the printer. Adjust the screw on the eccentric mounted on the solenoid housing to provide an air gap between the rear of the solenoid stator and the solenoid armature. Printer Models Solenoid Air Gap 010/212 4.0 mm 414/616 4.
4069-XXX Printhead Assembly Adjustment Do the printhead assembly adjustment whenever you remove or replace the printhead assembly or loosen the mounting screws. Install the new printhead with the three mounting screws centered in the slots in the printhead frame assembly. Leave the screws loose enough to allow the printhead assembly to move from side to side within the slots. It is necessary to perform a registration adjustment before locking down the three printhead mounting screws.
4069-XXX Paper Alignment Assembly Adjustment Do the alignment assembly adjustment whenever you replace the alignment assembly. Always print a copy of the Quick Test Page before making any adjustments to the alignment assembly reference adjustment screw. When replacing the alignment assembly, it is necessary to back the reference adjustment screw out far enough to remove the old assembly and install the new one. If you are replacing the alignment assembly go to step a.
4069-XXX b. Print a copy of the Quick Test Page and check the margin adjustments printed on the test page. These settings should be within the range specified in “Print Registration” on page 3-19. The reference screw can be adjusted without loosening the locknut. Turn the screw a few turns and print a copy of the Quick Test Page as you check the diamonds on the left margin. Continue adjusting the screw as you check the results of each adjustment on a new test page until you obtain the results you want.
4069-XXX Screw Identification Table The following table contains screw types, locations, and quantities necessary to service the printer. Each screw callout in the removal procedure graphic displays the screw reference number listed in the table. Pay careful attention to each screw type location when doing removals. You must install the correct screw type in each location during reassembly. Reference Number Screw Type Location Purpose Qty M3.
4069-XXX Reference Number Screw Type Location Purpose Qty M3.
4069-XXX Reference Number Screw Type Location Purpose Qty M3x6 mm Taptite outer shield mounting 6 inner redrive deflector mounting 2 interconnect board to center pan mounting 2 engine board (bottom holes) mounting 2 controller board to interconnect board ground attach 2 controller board to inner shield mounting 2 controller board (back) mounting 2 engine board to interconnect shield ground attach 1 lower stacker duct mounting 1 ground cables to ground (center pan - front) a
4069-XXX Reference Number Screw Type Location Purpose Qty M3x12 mm Taptite Panhead HVPS board mounting 1 M3x28 mm Taptite Panhead developer drive ground (bottom hole) attach 1 M3x6 mm Taptite Panhead stacker duct mounting 1 engine board mounting 2 controller to shield mounting 2 controller board mounting 2 in pan mounting 2 shield ground attach 1 LVPS mounting 2 fuser cover mounting 2 cable clip mounting 2 outer shield mounting 6 ina cover mounting 4 4-10 Servi
4069-XXX Reference Number Screw Type Location Purpose Qty M3.5x8 mm Plastite Thread Forming autocompensator mounting 3 M3.5x10 mm Plastite Thread Forming right side cover mounting 1 right side frame to pan attach 3 left side frame to pan attach 1 M3x6 mm SEMS Machine Screw with washer fuser board mounting 1 M3.
4069-XXX Removal Procedures CAUTION: Remove the power cord from the printer or wall outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Use the hand grips on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down. Note: Some removal procedures require removing cable ties.
4069-XXX Right Cover 1. Open the upper and bottom front covers. 2. Release the cover latch (A) and remove the right cover mounting screw (B).
4069-XXX 3. Remove the redrive assembly. 4. Remove the right side cover mounting screw (B). 5. Remove the right side cover.
4069-XXX Upper Front Cover 1. Raise the upper front cover. 2. Remove the upper front cover mounting screws (A). 3. Rotate the cover upward to allow the rear cover hinges to clear the mounting slots and remove the cover.
4069-XXX Laser Assembly Cover 1. 2. 3. 4. 5. Remove the left door. Remove the right cover. Remove the rear paper deflector. Press the fuser wiper cover latch and remove the cover. Remove the paper full sensor flag assembly from the mounting bracket. 6. Remove the mounting screws (A) and remove the cover. Center Pan Assembly 1. Remove the left and right side frames. 2. Remove the pan assembly.
4069-XXX Controller Board 1. 2. 3. 4. 5. 6. Remove the inner EMC shield. Remove the controller board mounting screw (A). Remove the controller board mounting screws (C). Remove the controller board parallel port mounting screws (B). Remove the serial port mounting screws if present. Remove the controller board.
4069-XXX Developer Drive Assembly 1. Remove the inner EMC shield. 2. Remove the developer drive assembly mounting screws (A). 3. Remove the developer drive assembly. Note: Be sure the developer drive assembly wheel aligns with the hub on the main drive assembly when reinstalling the assembly.
4069-XXX Duplex Board 1. Lift the base printer from the duplex assembly. 2. Remove the four duplex board cover mounting screws. 3. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors. 4. Remove the two duplex board mounting screws and remove the duplex board. Duplex Front Cover Assembly 1. Lift the base printer from the duplex assembly. 2.
4069-XXX Duplex Motor 1. Remove the duplex front cover door. 2. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors. 3. Remove the four mounting screws from the left and right return guides and remove the guides. 4. Remove the four mounting screws on the right side of the duplex frame assembly. 5. Position the duplex assembly on its side. 6.
4069-XXX EMC Shields Inner EMC Shield 1. 2. 3. 4. 5. Remove the left door. Remove the outer EMC shield. Remove all option boards from the connector board slots. Remove the inner EMC shield mounting screws (A). Remove the inner EMC shield.
4069-XXX Outer EMC Shield 1. Remove the left door. 2. Loosen the outer EMC shield mounting screws (A) and remove the shield.
4069-XXX Engine Board 1. 2. 3. 4. Remove the inner EMC shield. Disconnect all cables from the engine board. Remove the engine board mounting screws (A). Remove the engine board cage mounting screw (B) from the main drive motor assembly. 5. Remove the engine board. Note: Anytime the engine board is replaced, the Configuration ID must be reset in NVRAM on the new engine board. Go to “Setting Configuration ID” on page 3-21.
4069-XXX Fans Auxiliary Fan (Models 614/616) 1. 2. 3. 4. Remove the right cover. Remove the inner EMC shield. Remove the fuser wiper cover. Disconnect the auxiliary fan cable from the engine board at connector J7. 5. Note the routing of the auxiliary fan cable (A) and remove the fan (B).
4069-XXX Main Fan 1. Remove the top rear cover. 2. Remove the inner EMC shield. 3. Note the routing of the main fan cable (A) and disconnect the cable from the engine board at connector J1. 4. Release the four latches (B) and remove the fan from the left side frame.
4069-XXX Frames EP Frame Assembly 1. Remove the left and right side frames. 2. Remove the EP frame assembly. Left Side Frame 1. 2. 3. 4. 5. 6. Remove the engine board. Remove the main drive assembly. Remove the upper front cover hinge assembly. Remove the mulitpurpose tray/lower deflector assembly. Remove the paper alignment assembly. Remove the left side frame mounting screws (A).
4069-XXX 7. Place the printer on its back and remove the left side frame mounting screws (A). 8. Remove the left side frame.
4069-XXX Right Side Frame 1. 2. 3. 4. 5. Remove the right side cover. Remove the LVPS. Remove the multipurpose tray assembly. Remove the auxiliary fan assembly. Disconnect the auto compensator arm bias spring from the right side frame. 6. Remove the toner sensor mounting screw (A), disconnect the sensor cable and remove the toner sensor. 7. Remove the right side frame mounting screws (B) and remove the right side frame.
4069-XXX Caution: Be sure the fuser assembly has cooled before working on any of the fuser FRUs. Fuser 1. Remove the redrive assembly. 2. Loosen the fuser mounting screws and remove the fuser.
4069-XXX Fuser Board 1. 2. 3. 4. 5. Remove the fuser assembly. Remove the fuser board cover. Disconnect the cables from the fuser board. Remove the fuser board mounting screw. Release the fuser board from the standoff tab and lift the fuser board from the fuser assembly.
4069-XXX Fuser Cover 1. Remove the fuser assembly. 2. Note the thermistor cable routing and disconnect the cable from the fuser board. 3. Remove the left and right lamp bracket mounting screws (A). 4. Remove the left and right fuser cover mounting screws (B) and lift the cover from the fuser assembly. Fuser Detack Fingers 1. 2. 3. 4. Remove the fuser assembly. Remove the fuser cover assembly. Remove the fuser detack housing assembly. Gently pry the detack finger and spring from the housing assembly.
4069-XXX Fuser Detack Housing Assembly 1. 2. 3. 4. 5. Remove the fuser assembly. Remove the fuser cover assembly. Remove the fuser lamp. Use care when handling the lamp. Disengage the hotroll bearing clips to free the fuser frame walls. Gently apply outward pressure on the left and right fuser side frames (A) to release the detack housing assembly (B).
4069-XXX Fuser Transfer Plate 1. 2. 3. 4. Remove the upper paper deflector. Remove the fuser transfer roll. Remove the inner paper deflector. Lift the left side of the fuser transfer plate (A) and move the plate to the left to clear the right side from its mounting. 5. Remove the fuser transfer plate.
4069-XXX Fuser Envelope Conditioner Solenoid 1. Remove the fuser assembly. 2. Remove the solenoid mounting screw (A). 3. Disconnect the solenoid link (B). 4. Remove the solenoid from the fuser assembly. Note: Do the “Fuser Solenoid Adjustment” on page 4-3 whenever you replace the fuser solenoid.
4069-XXX Fuser Narrow Media Sensor/Flag Assembly 1. 2. 3. 4. 5. 6. Remove the fuser assembly. Remove the exit roll assembly. Remove the fuser board cover. Disconnect the sensors from the fuser board. Remove the lower exit guide assembly Remove the sensor/flag assembly from the lower exit guide assembly Fuser Exit Sensor Flag Assembly 1. Remove the fuser board cover 2. Disconnect the exit sensor from the fuser board. 3. Remove the exit sensor flag assembly.
4069-XXX The fuser lamp FRU is color coded. The left and right fuser lamp bracket access holes let you view the end of the lamp. Use the following table to identify and install the correct lamp. Description Color Code Fuser Lamp 115V 550W Green Fuser Lamp 115V 875W Gold Fuser Lamp 220V 550W Brown Fuser Lamp 220V 875W Silver Fuser Lower Exit Guide Assembly 1. 2. 3. 4. 5. Remove the fuser assembly. Remove the fuser cover assembly. Remove the fuser detack housing assembly.
4069-XXX High Voltage Power Supply 1. Remove the inner paper deflector. 2. Remove the toner sensor cable from the retainer (A) on the front of the HVPS. 3. Remove the right side cover. 4. Disconnect the HVPS cable from the HVPS at connector (C). 5. Disconnect the transfer roll cable from the HVPS board. Note: Use caution when disconnecting the cable from the transformer on the HVPS. The cable and connector can be easily damaged. 6. Remove the HVPS mounting screw (B). 7.
4069-XXX Integrated Tray Compensator Assembly 1. 2. 3. 4. Remove the paper tray. Remove the left door. Remove the inner EMC shield. Disconnect the compensator motor cable (A) from the engine board. 5. Place the printer on its side. 6. Locate the integrated tray compensator assembly (B) on the bottom of the printer and disconnect the compensator arm bias spring from the frame. 7. Remove the c-clip that rests against the right sideframe from the autocompensator pivot shaft. 8.
4069-XXX Integrated Tray Compensator Pick Roll Assembly 1. Remove the paper tray. 2. Place the printer on its side. 3. Locate the compensator assembly on the bottom of the printer and pull the compensator arm away from the printer. 4. Unsnap the pick roll assembly (D) from its mounting and remove.
4069-XXX Interconnect Board Assembly 1. 2. 3. 4. Remove the inner EMC shield. Remove the engine board and shield. Remove the LVPS. Disconnect all cables from the interconnect board. 5. Place the printer on its back and remove the mounting screws (A). Note: Go to “Interconnect Board” on page 5-12 to identify the correct jumper locations for your printer.
4069-XXX 6. Remove the interconnect board assembly.
4069-XXX Low Voltage Power Supply 1. Remove the right cover. 2. Remove the LVPS mounting screws (A) from the rear of the bottom pan. 3. Pull the LVPS assembly from the right side of the printer. Initial resistance is felt as the automate plug disconnects. 4. Press the release latch on the fuser lamp cable connector and disconnect from the LVPS. 5. Remove the LVPS.
4069-XXX Main Drive Assembly 1. 2. 3. 4. 5. 6. 7. 8. 9. Remove the inner EMC shield. Remove the gear guard. Remove the developer drive assembly. Remove the transfer shaft (A) through the bottom of the printer. Remove all cables from the cable clamps (B) on the main drive assembly. Remove the ground cables (F). Be sure to reinstall the ground cables to the same location. Remove the main drive assembly mounting screws (C). Remove the link (D) from the rear of the main drive assembly.
4069-XXX 10. Remove the main drive assembly. Note: Do not remove the screws (E) on the main drive assembly. Be sure the main drive assembly gear shaft aligns with the hub on the left side frame when reinstalling the main drive assembly.
4069-XXX Main Drive Motor 1. Remove the main drive assembly. 2. Remove the main drive motor mounting screws (A). 3. Remove the main drive motor.
4069-XXX Multipurpose Tray/Lower Deflector Assembly 1. Open the multipurpose tray to a position that allows the left and right tray hinge slots (A) to align with the rectangular mounting posts (B). Pull upward on each tray hinge to remove the tray from the two mounting posts. Be careful not to break the hinges.
4069-XXX 2. Remove the upper deflector. 3. Remove the solenoid mounting screw. 4. Remove the screws (A) mounting the multipurpose tray/lower deflector assembly. 5. Remove the multipurpose tray/lower deflector assembly.
4069-XXX Operator Panel Assembly 1. Remove the upper front cover. 2. Disconnect the operator panel cable. 3. Gently press the operator panel lens tab (A) and remove the operator panel.
4069-XXX Operator Panel Cable/Cover Open Switch Assembly Note: Pay careful attention to the cable routing through the printer before you remove the operator panel cable/cover open switch assembly. 1. Remove the left door, left cover, upper front cover, outer EMC shield and inner EMC shield. 2. Disconnect the operator panel/cover open switch cable from the engine board. 3. Remove the operator panel. Pull the cables through the rectangular hole in the hinge pivot arm. 4.
4069-XXX Optional 250/500 Paper Tray Assembly Note: Remove the printer and other paper feed options to access the failing optional paper tray assembly. Paper Tray Compensator Assembly 1. Remove the printer and other paper feed options. 2. Disconnect the compensator assembly bias spring from the tray frame. 3. Disconnect the compensator assembly motor cable. 4. Remove the three compensator assembly mounting screws and remove the compensator assembly. Paper Tray Frame Assembly 1.
4069-XXX Paper Alignment Assembly 1. 2. 3. 4. 5. Remove the upper paper deflector assembly. Remove the inner paper deflector assembly. Release the input paper sensor from its mounting and remove. Remove the left door. Remove the paper alignment assembly mounting screws (A) located inside the printer.
4069-XXX 6. Locate the paper alignment assembly reference adjustment screw (B) through the left frame and remove the screw. 7. Remove the paper alignment assembly. Note: Do the “Paper Alignment Assembly Adjustment” on page 4-5 when you reinstall the assembly.
4069-XXX Paper Deflectors Inner Paper Deflector Assembly 1. 2. 3. 4. 5. Remove the paper tray. Remove the upper deflector assembly. Place the printer on its side. Remove the lower deflector assembly. Gently pry the inner paper deflector from the left and right mounting posts (A) located on the bottom of the printer and remove the deflector. Upper Paper Deflector Assembly 1. Open the multipurpose tray and remove the tray from the two mounting posts. 2.
4069-XXX Paper Input Sensor 1. Remove the inner paper deflector assembly. 2. Disconnect the paper input sensor cable from the input sensor. 3. Release the input paper sensor from its mounting and remove. Paper Size Sensing Board 1. Disconnect the paper size sensing board cable from the board. 2. Remove the two paper size sensing board mounting screws (A). 3. Remove the paper size sensing board.
4069-XXX Pick Roll 1. Remove the upper paper deflector. 2. Release the pick roll retaining tab and slide the pick roll off the shaft.
4069-XXX Printhead 1. Remove the laser assembly cover. 2. Disconnect the printhead cables (A) from the printhead assembly. 3. Remove the printhead mounting screws (B) and remove the printhead. Note: Do the “Printhead Assembly Adjustment” on page 4-4 whenever you remove or replace the printhead assembly or loosen the mounting screws.
4069-XXX Redrive Assembly 1. 2. 3. 4. Remove the redrive door assembly. Remove the redrive exit cover. Remove the redrive assembly mounting screws (A). Release the redrive assembly mounting latches (B) and remove the redrive assembly.
4069-XXX Smart Cartridge Contacts 1. 2. 3. 4. Remove the upper front cover. Release tab (A) and remove the contact cover. Remove the contact plunger (B). Remove the screws (C) and remove the contacts (D).
4069-XXX Toner Sensor 1. Remove the right side cover. 2. Remove the toner sensor mounting screw (A). Disconnect the toner sensor cable and remove the toner sensor.
4069-XXX Transfer Roll Assembly 1. Open the upper front cover and remove the print cartridge. 2. Unsnap the transfer roll assembly from the left pivot arm. 3. Lift the transfer roller assembly toward the left and remove the transfer roller assembly from the printer. Upper Paper Deflector Assembly 1. Open the multipurpose tray and remove the tray from the two mounting posts. 2. Gently release the upper deflector assembly latch from its mounting on the right side frame and slide to the right. 3.
4069-XXX Upper Front Cover Hinge Assembly 1. Remove the upper front cover. 2. Remove the laser assembly cover. 3. Remove the C-clips (A) from the upper front cover hinge assembly left and right hinge pins and remove the pins. Note the pin orientation and the C-clip location on the inside of each hinge. 4. Detach the two springs (B) from the upper front cover hinges. 5. Disconnect the operator panel cable from the operator panel assembly. 6.
4069-XXX Upper Front Cover Interlock Switch Assembly 1. 2. 3. 4. 5. Remove the upper front cover. Remove the operator panel. Remove the inner EMC shield. Pull up on the switch (A) to remove from the mounting posts (B). Note the routing of the interlock switch assembly cable and disconnect the cable on the engine board.
4069-XXX 5. Connector Locations Low Voltage Power Supply Connector CN3 Interconnect Board Pin No.
4069-XXX 5-2 Service Manual
4069-XXX High Voltage Power Supply Connector Pin No.
4069-XXX Engine Board Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX 5-10 Service Manual
4069-XXX Fuser Board Connector Pin No.
4069-XXX Interconnect Board Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX • Models 616 and 61n have a jumper between the center pin and pin1 of J8 and a jumper between the center pin and pin 3 of J9.
4069-XXX Envelope Option Board Connector Pin No.
4069-XXX 5-16 Service Manual
4069-XXX Duplex Option Board Note: Duplex connectors J10 and J11 are interchangeable. No problem results if the connectors are switched. Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX Autoconnect - Top Connector Top Autoconnect Pin No.
4069-XXX Output Expander Control Board Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX High-Capacity Output Stacker Board Connector Pin No.
4069-XXX Connector Pin No.
4069-XXX 5-24 Service Manual
4069-XXX 6. Preventive Maintenance This chapter describes procedures for printer preventive maintenance. Following these recommendations can help prevent problems and maintain optimum performance. Safety Inspection Guide The purpose of this inspection guide is to aid you in identifying unsafe conditions. If any unsafe conditions exist, find out how serious the hazard could be and if you can continue before you correct the hazard.
4069-XXX Scheduled Maintenance The operator panel displays the message “80 Scheduled Maintenance” at each 300K page count interval. It is necessary to replace the fuser assembly, transfer roller and charge roll at this interval to maintain the print quality and reliability of the printer.
4069-XXX 7. Parts Catalog How To Use This Parts Catalog • • • • • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description. AR: (As Required) in the Units column indicates that the quantity is not the same for all machines.
4069-XXX Printer Serial Label Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
4069-XXX Use the Model Name/Type table to identify model specific replacement FRUs. The parts catalog uses the Type last three digits to identify model specific FRUs.
4069-XXX Assembly 1: Covers 7-4 Service Manual
4069-XXX AsmIndex Part Number Units Description 1-1 99A1512 1 Cover Assembly, Redrive Cap 1-2 99A1508 1 Cover, Fuser Wick Assembly 1-3 99A1506 1 Cover Asm, Laser Assembly 010/212/23v/ 23e 1-3 99A1507 1 Cover Asm, Laser 500 Output 414/616/41b/ 41e/41l 6 Screw, Laser Cover PP 99A0263 NS 1-4 99A1593 1 Cable, Smart Cartridge 1-5 99A0816 1 Contact, Smart Cartridge Ground 1-6 99A0815 2 Contact, Smart Cartridge 1-7 99A1595 1 Cover, Smart Cartridge Contact 1-8 99A0834 1-9 1-1
4069-XXX Assembly 1: Covers (continued) 7-6 Service Manual
4069-XXX AsmIndex Part Number Units Description 1-13 99A0007 1 Label, TLI/ID/Serial No.
4069-XXX Assembly 2: Frame 7-8 Service Manual
4069-XXX AsmIndex Part Number Units Description 2-1 99A1643 1 Shroud, Fan 250 010/01n/23v/23e 2-1 99A1592 1 Shroud, Fan 500 212/414/616/41b/41e/41l/ 21n/61n 2-2 99A0803 1 Fan, Main 2-3 99A0138 1 Sensor, Standard Bin Level 212/414/616/41b/ 41e/41l/21n/61n/23v/23e 2-4 99A1580 1 Flag, Output Paper Level 414/616/41b/41e/ 41l/61n 2-4 99A1613 1 Flag, Output Paper Level 212/21n/23v/23e 2-5 99A1879 1 Bracket, Level Sensor 212/414/616/21n/41b/ 41e/41l/61n 2-6 99A1515 1 Duct, 250 Le
4069-XXX Assembly 2: Frame (continued) 7-10 Service Manual
4069-XXX AsmIndex Part Number Units Description 2-22 99A0466 1 Sensor, Toner Cartridge Level 2-23 99A0039 2 Roller, Developer Support 2-24 99A0026 1 Tray Bias Arm Assembly 2-25 99A1522 1 Pan, Center Assembly 2-26 99A1525 1 Deflector, Upper PF 2-27 99A1850 1 Deflector, Inner 2l2/4l4/6l6/2ln/6ln/4lb/4le/4lL 2-27 99A0055 1 Deflector, Inner 0l0/0ln/23v/23e 2-28 99A1897 1 Frame, EP Module service level B 2-28 99A1833 1 Frame, EP Module 010/212/414/616/01n/21n/ 61n 2-29 99
4069-XXX Assembly 3: Printhead 7-12 Service Manual
4069-XXX AsmIndex Part Number Units Description 3-1 99A1526 1 Printhead Assembly, 010/01n 3-1 99A1527 1 Printhead Assembly, 212/21n/23v/23e 3-1 99A1528 1 Printhead Assembly, 414 3-1 99A1867 1 Printhead Assembly, 41b/41e/41l 3-1 99A1873 1 Printhead Assembly, 616/61n 3 Screw, Printhead Mounting PP 99A0263 NS Parts Catalog 7-13
4069-XXX Assembly 4: Paper Feed (Autocompensator) 7-14 Service Manual
4069-XXX AsmIndex Part Number Units Description 4-1 99A0060 1 Sensor, Paper Out Internal Tray 4-2 99A1056 1 Pick Arm Assembly (250) 010/01n/23v/23e 4-2 99A1530 1 Pick Arm Assembly (500) 212/414/616/21n/ 41b/41l/41e/61n 4-3 99A0070 2 Pick Rolls NS 1 Screw, Hanger PP 99A0263 4-4 99A1616 1 Flag, Paper Out 500 Tray 212/414/616/21n/ 41b/41l/41e/61n 4-4 99A1609 1 Flag, Paper Out 250 Internal Tray 010/01n/ 23v/23e 4-5 99A1927 1 Spring, Bellcrank Internal 250 010/01n/23v/ 23e 4-5
4069-XXX Assembly 5: Paper Feed - Multipurpose Unit 7-16 Service Manual
4069-XXX AsmIndex Part Number Units Description 5-1 99A0075 1 Screw, Socket Set M4X5 mm 5-2 99A0071 1 Arm Assembly, MPT 5-3 99A0076 1 Pick Roll Assembly 5-4 99A0081 1 Spring Assembly, Separator 5-5 99A0083 1 MPT Pad Assembly Kit o Restraint Pad o MPT Pad Assembly 5-6 99A1608 1 Deflector Assembly, MPT 5-7 99A1531 1 Deflector, Lower 5-8 2 Screw, Lower Deflector Mounting 8 mm PP 99A0263 5-8 2 Screw, Lower Deflector Mounting 12mm PP 99A0263 5-9 99A0084 1 Flag, MPT Paper
4069-XXX Assembly 6: Paper Feed - Alignment 7-18 Service Manual
4069-XXX AsmIndex Part Number Units Description 6-1 99A0089 1 Alignment Assembly Paper Feed 6-2 99A1953 1 Screw, Reference Ground Clip 6-3 99A0490 1 Clip, Reference Ground 6-4 99A0492 1 Screw, Paper Reference Adjustment 6-5 99A0565 1 Washer, Reference Adjustment 6-6 99A0566 1 Nut, Paper Reference Adjustment 6-7 99A0559 1 Lever, Bellcrank Release 2 Screw, Alignment Asm Mtg PP 99A0263 NS Parts Catalog 7-19
4069-XXX Assembly 7: Paper Feed - Output 7-20 Service Manual
4069-XXX AsmIndex Part Number Units Description 7-1 99A1586 1 Redrive Assembly, Inner 250 010/01n/23v/ 23e 7-1 99A1604 1 Redrive Assembly, 212 7-1 99A1533 1 Redrive Assembly, Inner 500 414/616/61n/ 41b/41l/41e/21n 7-2 99A1644 1 Door Assembly, Redrive 250 010/212/21n/ 23v/23e 7-2 99A1534 1 Door Assembly, Redrive 500 414/616/41b/ 41l/41e/61n NS 99A0104 1 Spring, Upper Diverter NS 99A1857 1 Deflector, Upper Redrive 2 Screw, SEMS-Duplex Path PP 99A0263 NS Parts Catalog 7-21
4069-XXX Assembly 8: Integrated Paper Tray - 250 Sheet 7-22 Service Manual
4069-XXX AsmIndex Part Number Units Description 8-1 99A1536 1 Tray, Integrated 250 Sheet 010/01n/23v/23e 8-2 99A1601 1 Latch, Back Restraint 8-3 99A0120 2 Restraint Pad 8-4 99A1894 1 Restraint, Side 250 Sheet Tray 8-5 99A0119 4 Wear Strips 8-6 99A1812 1 Label, Tray Option Number 8-7 99A0121 1 Clip, 250 Tray Wear 8-8 99A0126 4 Finger, Autosize 8-9 99A0124 1 Plate, Snap-In 8-10 99A0127 1 Slider, Autosize 250 8-11 99A1952 1 Label, Paper Size 8-12 99A0893 1 Res
4069-XXX Assembly 9: Integrated Paper Tray - 500 Sheet 7-24 Service Manual
4069-XXX AsmIndex Part Number Units Description 9-1 99A1601 1 Latch, Back Restraint 9-2 99A1576 1 Tray Assembly 500 Sheet 212/414/616/21n/ 41b/41l/41e/61n 9-3 99A1895 1 Restraint, Side 9-4 99A0292 4 Strip, Wear 9-5 99A1812 1 Label, Tray Option Number 9-6 99A1750 1 Plate, 500 Tray Wear 9-7 99A0126 3 Finger, Autosize 9-8 99A0124 1 Plate, Snap-in 9-9 99A1952 1 Label, Paper Size 9-10 99A1537 1 Knob, Paper Size 9-11 99A1582 1 Slider, Autosize 500 9-12 99A0120 2
4069-XXX Assembly 10: Main Drive 7-26 Service Manual
4069-XXX AsmIndex Part Number Units Description 10-1 99A1543 1 Gearbox, w/Motor 010/212/01n/21n/23v/23e 10-1 99A0129 1 Gearbox, w/Motor 414/41b/41l/41e 10-1 99A0801 1 Gearbox, w/Motor 616/61n 10-2 99A0134 1 Shaft, Power Take Off 010/01n/23v/23e 10-2 99A1569 1 Shaft, Power Take Off 500 212/414/616/21n/ 41b/41l/41e/61n 10-3 99A0275 1 Spring, Power Takeoff Shaft 10-4 99A0954 1 Gear, Bevel with Grease Packet 4 Screw, Gearbox Mounting PP 99A0263 3 Screw, Motor Mounting PP 99A02
4069-XXX Assembly 11: Developer Drive 7-28 Service Manual
4069-XXX AsmIndex Part Number Units Description 11-1 99A1544 1 Developer Drive Assembly 11-2 99A0136 1 Shaft, Developer Drive 11-3 99A0564 1 Coupler, Gear #55 11-4 1 Screw, Developer Drive Ground PP 99A0263 11-5 2 Screw, Developer Drive Mtg PP 99A0263 Parts Catalog 7-29
4069-XXX Assembly 12: Hot Roll Fuser 7-30 Service Manual
4069-XXX AsmIndex Part Number Units Description 12-1 99A1584 1 Fuser Assembly w/115V 875W Lamp 414/ 616/41b/41l/41n/61n 12-1 99A1585 1 Fuser Assembly w/220V 875W Lamp 414/ 616/41b/41l/41n/61n 12-1 99A1660 1 Fuser Assembly w115V 550W Lamp 010/212/ 01n/21n/23v/23e 12-1 99A1661 1 Fuser Assembly w220V 550W Lamp 010/212/ 01n/21n 12-2 99A0725 1 Wiper Assembly, Wet 12-3 99A1603 1 Cover, Fuser Assembly with Thermistor, Thermal Fuse, and LH & RH Fuser Lamp Contact Assemblies 4 Screw, Con
4069-XXX Assembly 12: Hot Roll Fuser (continued) 7-32 Service Manual
4069-XXX AsmIndex Part Number 12-21 Units Description 2 Screw, Fuser Cover Assembly PP 99A0263 12-22 99A0142 2 Retainer, Hot Roll Bearing 12-23 99A0150 2 Bushing, Hot Roll 12-24 99A0143 2 Bearing, Hot Roll 12-25 99A1554 1 Fuser Cable, AC 12-26 99A1600 2 Bellcrank, Backup Roll 414/616/61n 12-26 99A1659 2 Bellcrank, Backup Roll 010/212/41b/41e/41l/ 21n/01n/23v/23e 12-27 99A1591 1 Guide, Fuser Entry 2 Retainer, Backup Roll Bellcrank PP 99A0267 12-29 99A0410 2 Spring, Bac
4069-XXX Assembly 13: Transfer 7-34 Service Manual
4069-XXX AsmIndex Part Number Units Description 13-1 99A1015 1 Transfer Roll Assembly 13-2 99A0349 1 Arm, Transfer Roll Assembly Right 13-3 99A0184 1 Spring, Transfer Roll Right 13-4 99A0186 1 Erase Lamp Assembly Kit 010/212/414/616/ 01n/21n/61n o Lamp, Erase Assembly o Lens, Erase Lamp 13-5 99A0185 1 Shaft, Transfer Pivot 13-6 99A0181 1 Spring, Transfer Roll Left 13-7 99A1578 1 Arm, Transfer Roll Left 1 Retainer, Pivot Shaft PP 99A0267 NS Parts Catalog 7-35
4069-XXX Assembly 14: Charging 7-36 Service Manual
4069-XXX AsmIndex Part Number Units Description 14-1 99A0512 1 Link Assembly, Charge Left Kit 14-2 99A0513 1 Link Assembly, Charge Right Kit 14-3 99A1017 1 Roll Assembly, Charge 14-4 99A1555 1 Bushing, Charge Roll 1 Screw, Charge Roll PP 99A0263 NS Parts Catalog 7-37
4069-XXX Assembly 15: Electronics 7-38 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-1 99A1869 1 Engine Board Assembly 010/01n 15-1 99A1871 1 Engine Board Assembly 212/21n/23v/23e 15-1 99A1923 1 Engine Board Assembly 414/41b/41e/41l 15-1 99A1878 1 Engine Board Assembly 616/61n 15-2 1342514 1 Power Cord Set, 8 ft. - U.S., Canada (LV), Nicaragua, Venezuela, Peru (LV), Bolivia (HV), Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama 15-2 43H5248 1 Power Cord Set, 8 ft. - U.S.
4069-XXX Assembly 15: Electronics (continued) 7-40 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-4 99A1822 1 LVPS, 110 V ac 010/212/01n/21n/23v/23e 15-4 99A0214 1 LVPS, 110 V ac 616/61n 15-4 99A1640 1 LVPS, 220 V ac 010/212/01n/21n/23v/23e 15-4 99A1944 1 LVPS, 220 V ac 616/61n 15-4 99A1875 1 LVPS, 110 V ac 41l/41b/41e/414 15-4 99A1943 15-5 15-6 15-7 1 LVPS, 220 V ac 41l/41b/41e/414 1 Screw, HVPS Mounting PP 99A0263 1 Screw, Engine Bd Mounting Top PP 99A0263 Note: Be sure and check the printer service level before replac
4069-XXX Assembly 15: Electronics (continued) 7-42 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-13 99A1954 1 Controller Board Assembly 010 15-13 99A1955 1 Controller Board Assembly 212/23v 15-13 99A1956 1 Controller Board Assembly 414/41b 15-13 99A1957 1 Controller Board Assembly 616 15-13 99A1958 1 Controller Board Assembly 01n 15-13 99A1959 1 Controller Board Assembly 23e/21n 15-13 99A1960 1 Controller Board Assembly 41n/41l/41e/61n 15-14 2 Screw, Engine Bd Mtg Bottom PP 99A0263 15-14 2 Screw, Engine Bd Mtg Front
4069-XXX Assembly 15: Electronics (continued) 7-44 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-15 99A0408 1 Cover, INA Flat (Blank) 15-16 6 Screw, INA Cover Mounting PP 99A0263 15-16 4 Screw, INA Cover Mounting PP 99A0263 15-16 2 Screw, INA Cover Mounting PP 99A0263 15-17 99A1566 1 Engine Board Shield Assembly 15-18 99A1570 1 Shield, Inner Assembly, 1 slot 010/01n/23v/ 23e 1 o Cover, INA Blank Shield, Inner Assembly, 2 slot 212/414/616/ 21n/41b/41l/41e/61n 15-18 99A1571 1 2 o Cover, INA Blank 15-19 99A0207 1 Shield,
4069-XXX Assembly 15: Electronics (continued) 7-46 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-22 99A0138 1 Sensor, Standard Bin Level 15-23 99A0803 1 Fan, Main 15-24 99A0255 1 Cable, Main Drive Motor 15-25 99A1543 1 Gearbox, w/Motor 010/212/01n/21n/23v/23e 15-25 99A0129 1 Gearbox, w/Motor 414/41b/41l/41n 15-25 99A0801 1 Gearbox, w/Motor 616/61n 15-26 99A0256 1 Cable, Integrated Tray 15-27 99A0128 1 Board, Input Tray (ITC) 15-28 99A1632 1 Cable, Auto Connect Bottom 15-29 99A0257 1 Cable, Auto Connect Top 212
4069-XXX Assembly 15: Electronics (continued) 7-48 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-30 99A0049 1 Fan, Auxiliary 414/616 15-31 99A0466 1 Sensor, Toner Cartridge Level 15-32 99A1593 1 Cable, Smart Cartridge 15-33 99A1501 1 Operator Panel Assembly 15-34 99A1577 1 Switch, Cover Open w/Operator Panel Cable Assembly 15-35 99A0053 1 Sensor, Input 15-36 99A0078 1 Sensor, MPT Paper Out 15-37 99A0072 1 MPT Solenoid 15-38 99A0186 1 Erase Lamp Assembly 010/212/414/616/0ln/6ln 15-39 99A0576 1 Cable, Front Harn
4069-XXX Assembly 15: Electronics (continued) 7-50 Service Manual
4069-XXX AsmIndex Part Number Units Description 15-41 99A1526 1 Printhead Assembly 010/01n 15-41 99A1527 1 Printhead Assembly 212/21n 15-41 99A1528 1 Printhead Assembly 414 15-41 99A1873 1 Printhead Assembly, 616/61n 15-41 99A1867 1 Printhead Assembly, 41b/41e/41l 15-42 99A0889 1 Cable, Laser 15-43 99A1573 1 Cable, Fuser DC EP Autoconnect to Engine Board 15-44 99A0173 1 Solenoid Assembly, Envelope Conditioner 15-45 99A1553 1 Board Assembly 15-46 99A1551 1 Sensor, E
4069-XXX Assembly 16: 250 Sheet Tray 7-52 Service Manual
4069-XXX AsmIndex Part Number 16-1 16-2 99A1967 16-3 99A0627 16-4 16-5 99A0063 Units Description 3 Screw, Option Board Mounting PP 99A0263 1 Board, Option Tray 1 Jumper, 2-pin 1 Screw, Switch Activate Spring Mounting PP 99A0263 1 Spring, Switch Activate 16-6 99A0445 1 Stud Assembly, 250 Frame 16-7 99A0448 1 Arm, Paper Out 250 3 Screw, Auto Comp Mounting PP 99A0263 1 Pick Arm Assembly 16-8 16-9 99A1054 16-10 99A0277 16-11 1 Wear Plate, Pass Thru 250 Tray 2 Screw, Wear
4069-XXX Assembly 16: 250 Sheet Tray (continued) 7-54 Service Manual
4069-XXX AsmIndex Part Number Units Description 16-20 99A0070 2 Roll Assembly, Pick NS 99A0438 2 Bushing, Drive Roll 16-21 99A1638 1 Base, 250 Option 16-22 99A0026 1 Tray Bias Arm Assembly 16-23 99A0419 1 Spring, Tray Bias 16-24 99A0058 4 Pad, Machine Mounting 16-25 99A0288 1 Sensor, Option Pass Thru 16-26 99A1666 1 Label, Options 16-27 99A0272 1 Shaft, 250 Drive 16-28 99A0275 1 Spring, Power Takeoff NS 99A0278 1 Bellcrank, Roller Release 16-29 99A0280 1 Bu
4069-XXX Assembly 16: 250 Sheet Tray (continued) 7-56 Service Manual
4069-XXX AsmIndex Part Number Units Description 16-34 99A1601 1 Latch, Back Restraint 16-35 99A0120 2 Restraint Pad 16-36 99A1536 1 Tray Assembly, 250 Sheet Option 16-37 99A1894 1 Restraint, Side 250 Sheet Tray 16-38 99A0119 4 Wear Strips 16-39 99A1637 1 Label, Tray Option Number 16-40 99A0121 1 Clip, 250 Tray Wear 16-41 99A0126 4 Finger, Autosize 16-42 99A0124 1 Plate, Snap-In 16-43 99A1952 1 Label, Paper Size 16-44 99A1537 1 Knob, Paper Size 16-45 99A0893
4069-XXX Assembly 17: 500 Sheet Tray 7-58 Service Manual
4069-XXX AsmIndex Part Number Units Description 17-1 99A0350 1 Sensor, Paper Low 17-2 3 Screw, Auto Comp Mounting PP 99A0263 17-3 99A0405 1 Pick Arm Assembly 17-4 99A0070 2 Pick Roll Assembly 17-5 99A1636 1 Base, 500 Tray 17-6 99A0058 4 Pad, Base 500 17-7 99A0419 1 Spring, Tray Bias 17-8 99A0026 1 Tray Bias Arm Assembly 16-9 99A0288 1 Sensor, Option Pass Thru 17-10 99A1895 1 Restraint, Side 500 Sheet Tray 17-11 99A0292 4 Wear Strips 17-12 99A1829 1 Label, Tr
4069-XXX Assembly 17: 500 Sheet Tray (continued) 7-60 Service Manual
4069-XXX AsmIndex Part Number Units Description 17-26 99A0282 1 Cable, 500 Auto Connect Bottom 17-27 99A1750 1 Wear Plate, Pass Thru 17-28 99A0276 1 Roll Assembly, Drive 500 17-29 2 Screw, Wear Plate Mounting PP 99A0263 17-30 99A0450 1 Retainer, Roller 17-31 99A0451 1 Roller, Skewed Backup 17-32 99A0438 2 Bearing, Drive Roll 17-33 99A0275 17-34 17-35 1 Spring, Power Takeoff 3 Screw, Board Mounting PP 99A0263 1 Retainer, Aligner Assembly PP 99A0267 17-36 99A0280 1 B
4069-XXX Assembly 18: Duplex 7-62 Service Manual
4069-XXX AsmIndex Part Number Units Description 18-1 99A1674 1 Cover, System Board 18-2 99A0322 1 Main Frame Assembly 250 Duplex 18-2 99A1693 1 Main Frame Assembly 500 Duplex 18-3 99A0324 1 Idler Assembly, Belt Tension 18-4 99A0326 3 Spring, Aligner 18-5 99A0323 3 Guide Assembly, Paper 18-6 99A1675 1 Guide Assembly, Paper 18-7 99A1904 18-8 2 Spring, Chassis Ground 2 Screw, Motor Mount 3 mm PP 99A0413 18-9 99A0328 1 Belt, Motor 114 Gear 18-10 99A0329 1 Pulley, Ma
4069-XXX Assembly 18: Duplex (continued) 7-64 Service Manual
4069-XXX AsmIndex Part Number Units Description 18-21 99A0342 1 Guide, LH Lower Return 250 Duplex 18-21 99A1682 1 Guide, LH Lower Return 500 Duplex 18-22 99A1131 1 Guide, Return LH Upper 250 Duplex 18-23 99A0341 18-24 1 Sensor, Exit - Optical 2 Screw, LH Upper Return Guide Mounting PP 99A0413 18-25 99A1668 1 Base Assembly, w/Tray Bias 250 Duplex 18-25 99A1677 1 Base Assembly, w/Tray Bias 500 Duplex 18-26 99A0316 1 Shaft, Duplex Drive 18-27 99A0315 1 Spring, Duplex Shaft
4069-XXX Assembly 18: Duplex (continued) 7-66 Service Manual
4069-XXX AsmIndex Part Number Units Description 18-42 99A1290 1 Top Cover Assembly, Movable 250 Duplex 18-42 99A1280 1 Top Cover Assembly, Movable 500 Duplex 18-43 99A1634 1 Top Cover Assembly, Fixed 250 Duplex 18-43 99A1679 NS 1 Top Cover Assembly, Fixed 500 Duplex 1 Retainer, 6 mm Top Cover PP 99A0404 18-44 99A0435 1 Guide, Lower Entry 250 Duplex 18-44 99A1691 1 Guide, Lower Entry 500 Duplex 18-45 99A1672 1 Guide Assembly, Paper Decurl 18-46 99A0332 1 Guide, Center Dr
4069-XXX Assembly 19: Output Expander 7-68 Service Manual
4069-XXX AsmIndex Part Number Units Description 19-1 99A1857 1 Deflector, Upper Redrive Also order 99A0104 19-2 99A0104 1 Spring, Upper Diverter 19-3 99A0369 1 Shaft Assembly, Exit Also order PP 99A0572 19-4 99A0052 1 Shaft Assembly, Lower Exit Also order PP 99A0572 19-5 11 Screw, PP 99A0263 19-6 99A0915 1 Board, Output Expander DC motor 19-7 99A0571 1 Cover, Front Control Board with ESD Brush 19-8 99A1817 1 Tray, Output Expander 19-9 99A1666 1 Label, Options 19-10 99
4069-XXX Assembly 19: Output Expander (continued) 7-70 Service Manual
4069-XXX AsmIndex Part Number Units Description 19-22 99A1748 1 Door Assembly, Rear Access 19-23 99A0368 1 Shaft Assembly, Lower Also order PP 99A0572 19-24 99A0363 3 Pulley, Drive 19-25 99A0371 1 Cover, Right Side 19-26 99A0361 1 Belt, 160 Gear 19-27 99A0362 1 Arm Assembly, Belt Idler 19-28 99A0364 1 Spring, Belt Tensioner 19-29 99A0351 1 Sensor, Output Expander Pass Thru 19-30 99A0913 1 Shaft Assembly, Middle 40T Also order PP 99A0572 19-31 99A0912 1 Frame Assemb
4069-XXX Assembly 20: Envelope Feeder 7-72 Service Manual
4069-XXX AsmIndex Part Number Units Description 20-1 99A0389 1 Paper Weight Assembly 20-2 99A1694 1 Guide, Edge 20-3 99A1696 1 Cover, Top 20-4 99A0485 1 Sensor, Envelope Pass Thru 20-5 99A0393 1 Clutch, Restraint/Gear 20-6 99A1697 1 Cover, Right Side 20-7 99A0390 1 Support, Slide Out 20-8 99A0488 7 Roller, Support 20-9 99A0382 1 Motor, Stepper D.C.
4069-XXX Assembly 20: Envelope Feeder (continued) 7-74 Service Manual
4069-XXX AsmIndex Part Number 20-13 20-14 99A1698 Units Description 1 Gear Kit, PP 99A0271 1 o Gear, Feed 1 o Gear, Master Cam 1 o Gear, Drive Roll Shaft 3 o Gear, Master/Feed Kick 2 o Gear, Drive Idler 1 o Gear, Comp Drive/Clutch 1 o Gear, Kick Roll Connect 1 o Gear, Kick CNCT Idler 1 o Gear, Feed Shaft Right 1 o Gear, Drive Idler Rear 1 Cover, Left Side NS 1 Retainer, 4 mm PP 99A0404 NS 3 Retainer, Clip 5 mm Shaft PP 99A0404 NS 2 Retainer, 6 mm PP 99A0404 NS 3 Ret
4069-XXX Assembly 21: High Capacity Feeder 7-76 Service Manual
4069-XXX AsmIndex Part Number Units Description 21-1 99A0660 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 21-2 21-3 99A0698 21-4 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 21-5 99A0691 2 Bearing, Nyliner Leadscrew Top 21-6 99A0656 1 Cover, Side 21-9 99A1809 1 Deflector Assembly Front 21-7 99A0681 3 Strip, Wear 21-8 99A1818 1 Strip, Wear Dimple 3 Screw, Deflector Mounting 8-18 x 7/8 inch PP 99A0675 1 Label, Tray O
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-78 Service Manual
4069-XXX AsmIndex Part Number 21-14 Units Description 4 Nut, 6-32 Hinge Mounting PP 99A0676 21-15 4 Washer, Hinge Mounting Flat PP 99A0677 21-16 4 Washer, Hinge Mounting Star PP 99A0677 21-17 99A0657 2 Hinge, Door 21-18 99A0655 1 Door Assembly, Front 21-19 99A0658 2 Magnet, Door 21-20 99A0650 1 Frame Assembly 21-21 99A0661 1 Tray Assembly, Elevator 21-22 99A1806 1 Card Assembly, 2000 Option Control 4 Washer, Card Assembly Mounting PP 99A0677 21-23 21-24 4 Screw, Card
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-80 Service Manual
4069-XXX AsmIndex Part Number Units Description 21-28 99A0188 3 Guide, Rear Paper with retainer arm Use with 99A0219 6 Screw, Top Frame Mounting PP 99A0675 21-29 21-30 1 Frame Assembly, Top with labels 21-31 2 Screw, Top Frame Clamp Mounting PP 99A0675 21-32 2 Washer, Top Frame Clamp PP 99A0677 21-33 99A0219 1 Clamp, Top Frame Mounting 21-34 99A0719 2 Nut, Base Mounting PP 99A0676 21-35 2 Washer, Base Mounting PP 99A0677 21-36 2 Screw, Base Mounting PP 99A0675 21-37 99A0663
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-82 Service Manual
4069-XXX AsmIndex Part Number 21-48 Units Description 2 Washer, Power Supply Board PP 99A0677 21-49 99A0667 1 Power Supply Board 21-50 99A0715 1 Cable, Low Voltage Power Supply NS 99A0684 1 Cable, HCIT-14Pin Flex 21-51 99A0685 1 Bushing 2 Nut, 2-56 Paper Low Switch Mounting PP 99A0676 21-52 21-53 99A0654 1 Switch, Paper Low 21-54 99A0651 1 Sensor Assembly, Paper Out/Upper Limit 21-55 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 NS 6 Washer, Printer Support Frame
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-84 Service Manual
4069-XXX AsmIndex Part Number Units Description 21-60 3 Screw w/washer, Motor Mounting PP 99A1793 21-61 3 Nut w/lockwasher, Drive Pulley Plate PP 99A1794 1 Motor Assembly, DC 21-63 4 Foot, Stabilizer PP 99A0672 21-64 4 Mounting Feet PP 99A0687 21-62 99A1795 21-65 99A1796 1 Belt, DC Motor Drive 21-66 99A1797 1 Idler Pulley, Belt Tension 21-67 99A1798 1 Plate, Drive Pulley 21-68 99A1799 1 AC Receptacle, Lower AC 21-69 99A1800 1 Pulley, Drive 21-70 99A1801 1 Retainer,
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-86 Service Manual
4069-XXX AsmIndex Part Number Units Description 21-76 99A0281 1 Cable, 250 Auto Connect 21-77 99A0279 1 Bearing, Drive Shaft 21-78 99A0273 1 Gear, Bevel 21-79 2 Screw, Frame Mounting PP 99A0263 21-80 99A0276 1 Roll Assembly, Drive 250 Option 21-81 99A0451 1 Roll, Skew Backup 1 Retainer, Roller PP 99A0267 21-82 21-83 2 Screw, Wear Plate Mounting PP 99A0675 99A0277 1 Plate Wear, Pass Thru NS 99A0286 1 Spring, Backup Roller 21-85 99A0445 1 Stud Assembly, 250 Frame 21-
4069-XXX Assembly 21: High Capacity Feeder (continued) 7-88 Service Manual
4069-XXX AsmIndex Part Number 21-95 Units Description 3 Screw, Auto Comp Assembly Mounting PP 99A0263 21-96 99A1055 1 Arm Assembly, Pick 2000 21-97 99A0070 2 Roll Assembly, Pick 21-98 99A0692 1 Base, 2000 Option 21-99 1 Screw, Deflector Mounting PP 99A0263 21-100 99A0678 1 Deflector, Base 21-101 99A0288 1 Sensor, Pass Thru 21-102 99A1812 1 Label, Tray Option Number 21-103 99A1666 1 Label, Options 21-104 4 Washer, Bracket 250 Frame Retention Mounting PP 99A0677 21-105
4069-XXX Assembly 22: Kiosk - Vertical Paper Adapter 7-90 Service Manual
4069-XXX AsmIndex Part Number Units Description 22-1 99A0231 1 Bail, Support 22-2 99A1646 1 Arm Assembly, Pivot 22-3 99A1819 1 Mounting, Frame Assembly 22-4 12 Retainer PP 99A0240 22-5 16 Screws PP 99A0234 22-6 99A1705 1 Gear, Idler 22-7 99A1704 2 Gear, Idler 22-8 99A0197 1 Shaft, Drive Rear 22-9 99A0079 1 Tray Assembly, Backup Roller 22-10 3 Parts, Pulley PP 99A0208 22-11 99A0087 6 Spring, Backup Roller 22-12 99A0086 6 Roller, Backup 22-13 99A1706 1 Tray
4069-XXX Assembly 23: Kiosk - Horizontal Paper Adapter 7-92 Service Manual
4069-XXX AsmIndex Part Number Units Description 23-1 99A0231 1 Bail, Support 23-2 99A1646 1 Arm Assembly, Pivot 23-3 99A1819 1 Mounting, Frame Assembly 23-4 12 Retainer PP 99A0240 23-5 15 Screws PP 99A0234 23-6 99A1705 1 Gear, Idler 23-7 99A1704 2 Gear, Idler 23-8 99A0197 1 Shaft, Drive Rear 23-9 99A0079 1 Tray Assembly, Backup Roller 23-10 3 Parts, Pulley PP 99A0208 23-11 99A0087 6 Spring, Backup Roller 23-12 99A0086 6 Roller, Backup 23-13 99A1707 1 Tray
4069-XXX Assembly 24: High-Capacity Output Stacker 7-94 Service Manual
4069-XXX AsmIndex Part Number Units 24-1 99A1748 2 Door Asm, Rear Access 24-2 99A1785 4 Latch, Rear Door 24-3 99A1783 1 Frame, Right 24-4 99A1778 2 Pulley, Output Tray 24-5 99A1782 2 Shaft, Pulley 24-6 99A1790 2 Guide, Output Tray 24-7 99A1779 2 Spring, Output Tray 24-8 99A1746 1 Cover, Right 24-9 99A1747 1 Cover, Front 24-10 99A1701 1 Tray Asm, Output 24-11 99A1781 1 Frame, Left 24-12 99A1666 1 Label, Options Description 24-13 99A1745 1 Cover, Left 2
4069-XXX Assembly 24: High-Capacity Output Stacker (cont’d) 7-96 Service Manual
4069-XXX AsmIndex Part Number Units 24-14 99A0107 2 Deflector, Upper Also order 99A0104 24-15 99A0104 2 Spring, Upper Diverter 24-16 99A0369 1 Shaft Asm, Exit Upper Stacker Asm 24-17 99A0052 1 Shaft Asm, Stacker Lower Exit Upper Stacker Asm 24-18 24-19 12 99A1749 24-20 24-21 2 31 99A1688 1 Description Bearings, Shaft PP 99A0572 Board Asm, High-Capacity Output Stacker Screws, PP 99A0263 Arm, Diverter 24-22 99A1689 1 Clutch Asm, Output Stacker 24-23 99A1784 2 Bracket, Attach
4069-XXX Assembly 24: High-Capacity Output Stacker (cont’d) 7-98 Service Manual
4069-XXX AsmIndex Part Number Units 24-29 99A0913 2 Shaft, 40T Middle Output Stacker 24-30 99A0368 2 Shaft Asm Lower 24-31 99A0363 6 Pulley, Drive 24-32 99A0361 1 Belt, 160G Upper Stacker Asm 24-33 99A0362 1 Arm Asm, Belt Idler 24-34 99A0364 2 Spring, Belt Tensioner 24-35 99A1791 1 Stacker Asm, Paper Path Lower 24-35 99A1792 1 Stacker, Asm Paper Path Upper 24-36 99A0351 2 Sensor, Stacker Passthru 24-NS 99A1751 1 Switch Asm 24-NS 99A0462 1 Packet Grease, IBM #23
4069-XXX Assembly 25: 5-Bin Mailbox 7-100 Service Manual
4069-XXX AsmIndex Part Number Units Description 25-1 99A1512 1 Cover, Redrive Cap 25-2 99A1710 1 Cover, Wire 25-3 99A1711 1 Cover, Top Bin 25-4 99A1785 2 Latch, Rear Access Door 25-5 99A0104 1 Spring, Upper Diverter 25-6 99A1714 1 Door, Rear Access 25-7 99A1723 4 Shaft Asm, Drive 25-8 99A1724 1 Shaft Asm, Drive W/Gear 25-9 99A1708 1 Cover, Right Side 25-10 99A1725 1 Packet, Drive Shaft Bushing 25-11 99A1742 2 Sensor, 5-Bin Mailbox Passthru 25-12 99A1712 5
4069-XXX Assembly 25: 5-Bin Mailbox (continued) 7-102 Service Manual
4069-XXX AsmIndex Part Number Units Description 25-30 99A1741 4 Spring, Diverter 25-31 99A1727 1 Frame Asm, Right Side 25-32 99A1728 4 Cam, Diverter Actuator 25-33 99A1731 4 Spring, Diverter Actuator 25-34 99A1729 4 Latch, Diverter Actuator 25-35 99A1730 4 Arbor, Diverter Actuator 25-36 99A1789 4 C-Clip 25-37 99A1720 1 Bracket, Attach 25-38 99A1732 4 Solenoid, Diverter 25-39 99A1738 5 Deflector, Paper Exit w/Brush 25-40 99A1722 4 Deflector, Paper 25-41 99A17
4069-XXX Assembly 26: Options AsmIndex Part Number Units Description 26 99A1752 1 4MB SDRAM DIMM 26 99A1753 1 8MB SDRAM DIMM 26 99A1754 1 16MB SDRAM DIMM 26 99A1755 1 32MB SDRAM DIMM 26 99A1756 1 64MB SDRAM DIMM 26 99A1773 1 128MB SDRAM DIMM 26 99A1757 1 2MB Flash DIMM 26 99A1758 1 4MB Flash DIMM 26 99A1759 1 8MB Flash DIMM 26 99A1774 1 16MB Flash DIMM 26 99A1886 1 DIMM, Font Traditional Chinese 26 99A1887 1 DIMM, Font Simplified Chinese 26 99A1885 1 D
4069-XXX Assembly 26: Options (continued) AsmIndex Part Number Units Description 26 99A1890 1 Tray Assembly, 250 Special Media 010/212/414/616/41b/41l/23v/23e 26 99A1647 1 Rib Assembly, 250 Special Media Tray 010/212/414/616/41b/41l/23v/23e 26 99A1654 1 Tray, Universal Adjustable 250 Sheet 26 99A0910 1 Cartridge, Empty Shipping (2) 26 99A0909 1 Cartridge, Empty Shipping (1) 26 99A0863 1 Stacking Device, Integrated Label/Letter 26 99A0864 1 Stacking Device, Integrated Label/Le
4069-XXX Assembly 27: Miscellaneous AsmIndex Part Number Units Description 27 99A1633 1 Parts Packet, Screws 27 99A0585 1 Parts Packet, Contact Kit 27 99A0267 1 Parts Packet, Retainers 27 99A0268 1 Parts Packet, Springs Paper Feed 27 99A0269 1 Parts Packet, Duplex Option Fan Mounting 27 99A0299 1 Parts Packet, Duplex Option Cam Follower Assembly 27 99A0271 1 Parts Packet, Envelope Option Gears 27 99A0404 1 Parts Packet, Retainers Envelope Option 27 99A0413 1 Parts Pac
4069-XXX Assembly 27:Miscellaneous (continued) AsmIndex Part Number Units Description 27 99A0208 1 Parts Packet, Pulley - Kiosk 27 99A0234 1 Parts Packet, Screws - Kiosk 27 99A0394 1 Grease Packet, Nyogel 744 27 99A0462 1 Grease Packet, IBM 23 27 99A1852 1 Packaging, 4069 250/250 printer 27 99A1853 1 Packaging, 4069 500/250 printer 27 99A1854 1 Packaging, 4069 500/500 printer 27 99A1855 1 Packaging, 4069 500/500 plus 500 printer 27 99A0240 1 Parts Packet, Retainer Pa
4069-XXX 7-108 Service Manual
4069-XXX Index A Acronyms 1-5 Adjustment Procedures 4-2 Duplex Motor Drive Belts 4-2 Fuser Solenoid (HBR) 4-3 Gap Adjustment 4-3 Paper Alignment Assembly 4-5 Printhead Assembly 4-4 Autoconnect 5-19 B Base Sensor Test 3-17 Button Test 3-9 C Connector Locations Autoconnect 5-19 Duplex Option Board 5-17 Engine Board 5-4 Envelope Option Board 5-15 Fuser Board 5-11 High Voltage Power Supply 5-3 High-Capacity Output Stacker Board 5-22 Interconnect Board 5-12 LVPS 5-1 Output Expander Control Board 5-20 D Diagn
4069-XXX Service Error Codes 2-2 User Error Messages 2-16 Error Log 3-8 ESD-Sensitive Parts 4-1 Output Bin Sensor Test 3-16 Output Bin Test - Standard Bin 3-15 Output Bin X Sensor Test 3-16 Output Expander Control Board 5-20 F P Flash Test 3-3 Fuser Board 5-11 Parallel Wrap Test 3-11 Parts Catalog 7-1 Charging 7-36 Covers 7-4 Developer Drive 7-28 Duplex 7-62 Electronics 7-38 Envelope Feeder 7-72 Frame 7-8 High Capacity Feeder 7-76 High-Capacity Output Stacker 7-94 Hot Roll Fuser 7-30 Integrated Paper T
4069-XXX R Removal Procedures 4-12 Removals Center Pan Assembly 4-16 Controller Board 4-17 Covers 4-12 Developer Drive Assembly 4-18 Duplex Board 4-19 Duplex Front Cover Assembly 4-19 Duplex Front Cover Door 4-19 Duplex Motor 4-20 EMC Shields 4-21 Inner EMC Shield 4-21 Outer EMC Shield 4-22 Engine Board 4-23 Fans 4-24 Frames 4-26 EP Frame Assembly 4-26 Left Side Frame 4-26 Right Side Frame 4-28 Fuser 4-29 Fuser Board 4-30 Fuser Cover 4-31 Fuser Detack Fingers 4-31 Fuser Detack Housing Assembly 4-32 Fuser E
4069-XXX Input Sensor 2-51 Input Tray(s) Option 2-51 Main Drive 2-68 Operator Panel 2-69 Options 2-71 Output Bin Sensor 2-73 Output Expander 2-74 Paper Feed 2-88 Parallel Port 2-90 Print Quality 2-92 Printhead 2-91 Serial Port 2-106 Smart Cartridge 2-105 Toner Sensor 2-106 Transfer Roll 2-107 5-Bin Mailbox 2-82 Setting Configuration ID 3-21 Setting the Page Count 3-20 Status Messages 2-12 Symptom Tables 2-25 Base Printer 2-25 Duplex 2-27 Envelope Feeder Option 2-27 High Capacity Feeder Option 2-26 Output Ex
4069-XXX 99A0120 99A0121 99A0122 99A0124 99A0125 99A0126 99A0127 99A0128 99A0129 99A0134 99A0136 99A0137 99A0138 99A0142 99A0143 99A0144 99A0145 99A0148 99A0150 99A0157 99A0158 99A0159 99A0160 99A0167 99A0173 99A0181 99A0184 99A0185 99A0186 99A0188 99A0191 99A0197 99A0205 99A0206 99A0207 99A0208 99A0214 99A0215 99A0219 99A0226 99A0231 99A0232 99A0234 99A0240 99A0247 99A0250 99A0255 7-23, 7-25, 7-23, 7-57 7-91, 7-93 7-23, 7-25, 7-91 7-23, 7-25, 7-23, 7-57 7-11, 7-47 7-27, 7-47 7-27 7-29 7-91 7-9, 7-47 7-33
4069-XXX 99A0341 99A0342 99A0346 99A0349 99A0350 99A0351 99A0361 99A0362 99A0363 99A0364 99A0368 99A0369 99A0371 99A0372 99A0382 99A0384 99A0385 99A0388 99A0389 99A0390 99A0392 99A0393 99A0394 99A0400 99A0404 99A0405 99A0408 99A0409 99A0410 99A0413 99A0414 99A0415 99A0419 99A0426 99A0427 99A0434 99A0435 99A0438 99A0445 99A0446 99A0447 99A0448 99A0450 99A0451 99A0452 99A0459 99A0462 7-65 7-65 7-43 7-35 7-53, 7-59 7-71, 7-99 7-71, 7-99 7-71, 7-99 7-71, 7-99 7-71, 7-99 7-71, 7-99 7-69, 7-97 7-71 7-69 7-73 7-7
4069-XXX 99A0675 99A0676 99A0677 99A0678 99A0679 99A0681 99A0684 99A0685 99A0690 99A0691 99A0692 99A0695 99A0698 99A0702 99A0703 99A0704 99A0705 99A0706 99A0707 99A0710 99A0711 99A0712 99A0714 99A0715 99A0716 99A0717 99A0719 99A0720 99A0725 99A0799 99A0801 99A0803 99A0815 99A0816 99A0833 99A0834 99A0863 99A0864 99A0865 99A0867 99A0889 99A0893 99A0897 99A0899 99A0904 99A0906 99A0907 7-106 7-106 7-106 7-89 7-53, 7-89 7-77 7-83 7-83 7-79 7-77 7-89 7-83 7-77 7-106 7-106 7-106 7-106 7-106 7-106 7-106 7-106 7-10
4069-XXX 99A1522 99A1524 99A1525 99A1526 99A1527 99A1528 99A1530 99A1531 99A1533 99A1534 99A1535 99A1536 99A1537 99A1538 99A1540 99A1541 99A1543 99A1544 99A1546 99A1547 99A1548 99A1549 99A1550 99A1551 99A1553 99A1554 99A1555 99A1566 99A1569 99A1570 99A1571 99A1573 99A1575 99A1576 99A1577 99A1578 99A1579 99A1580 99a1580 99A1581 99A1582 99A1583 99A1584 99A1585 99A1586 99A1587 99A1588 7-11 7-11 7-11 7-13, 7-51 7-13, 7-51 7-13, 7-51 7-15 7-17 7-21 7-21 7-9 7-23, 7-57 7-23, 7-25, 7-57, 7-59 7-11 7-11 7-11 7-27,
4069-XXX 99A1661 99A1662 99A1664 99A1665 99A1666 7-73, 99A1667 99A1668 99A1669 99A1672 99A1673 99A1674 99A1675 99A1676 99A1677 99A1679 99A1680 99A1682 99A1687 99A1688 99A1689 99A1690 99A1691 99A1692 99A1693 99A1694 99A1695 99A1696 99A1697 99A1698 99A1699 99A1700 99A1701 99A1702 99A1704 99A1705 99A1706 99A1707 99A1708 99A1709 99A1710 99A1711 99A1712 99A1713 99A1714 99A1715 99A1716 7-31 7-9 7-61 7-61 7-55, 7-59, 7-65, 7-69, 7-89, 7-95, 7-101 7-61 7-65 7-65 7-67 7-63 7-63 7-63 7-67 7-65 7-67 7-63 7-65 7-101 7
4069-XXX 99A1779 99A1780 99A1781 99A1782 99A1783 99A1784 99A1785 99A1786 99A1787 99A1788 99A1789 99A1790 99A1791 99A1792 99A1795 99A1796 99A1797 99A1798 99A1799 99A1800 99A1801 99A1802 99A1803 99A1804 99A1805 99A1806 99A1807 99A1808 99A1809 99A1812 99A1817 99A1818 99A1819 99A1820 99A1822 99A1823 99A1829 99A1830 99A1832 99A1833 99A1850 99A1852 99A1853 99A1854 99A1855 99A1857 99A1859 7-95 7-95 7-95 7-95 7-95 7-23, 7-69 7-95, 7-101 7-101 7-103 7-103 7-103 7-95 7-99 7-99 7-85 7-85 7-85 7-85 7-85 7-85 7-85 7-85
