X940e, X945e User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved.
Contents Safety information.......................................................................................................15 Learning about the printer..........................................................................................17 Printer configurations.........................................................................................................................17 Basic functions of the scanner....................................................................................
Selecting preprinted forms and letterhead.................................................................................................. 44 Using recycled paper.................................................................................................................................. 44 Using letterhead................................................................................................................................45 Using transparencies...............................................
Copying multiple pages onto a single sheet ............................................................................................... 60 Creating a custom job (job build)................................................................................................................ 61 Job interrupt.......................................................................................................................................62 Placing information on copies........................................
Orientation .................................................................................................................................................. 72 Binding........................................................................................................................................................ 72 E-mail Subject ............................................................................................................................................ 72 E-mail Message..............
Darkness .................................................................................................................................................... 88 Advanced Options ...................................................................................................................................... 89 Improving fax quality..........................................................................................................................89 Holding and forwarding faxes.....................
Printing.........................................................................................................................99 Installing printer software...................................................................................................................99 Printing a document...........................................................................................................................99 Printing a document from Windows..........................................................
Understanding printer menus...................................................................................124 Menus list........................................................................................................................................124 Supplies menu.................................................................................................................................125 Paper menu............................................................................................
Maintaining the printer..............................................................................................203 Storing supplies...............................................................................................................................203 Checking the status of supplies.......................................................................................................203 Checking the status of supplies from the control panel ...................................................
Troubleshooting.........................................................................................................231 Checking an unresponsive printer...................................................................................................231 Door A will not shut properly............................................................................................................231 Solving printing problems.......................................................................................
Error message about reading USB drive appears.................................................................................... 232 Jobs do not print ....................................................................................................................................... 232 Confidential and other held jobs do not print ............................................................................................ 233 Job takes longer than expected to print......................................
Characters have jagged or uneven edges................................................................................................ 246 Clipped images......................................................................................................................................... 246 Dark lines.................................................................................................................................................. 246 Gray background ........................................
Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing.
Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit bin 4 Standard 520-sheet tray (Tray 1) 5 Cabinet or high capacity feeder. The high capacity feeder consists of: 520-sheet tray (Tray 2) 2000-sheet dual input • 6—867-sheet tray (Tray 3) • 7—1133-sheet tray (Tray 4) 8 Multipurpose feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups.
Understanding the ADF and scanner glass ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages including duplex pages. When using the ADF: • • • • • • Load the document into the ADF faceup, short edge first.
Understanding the control panel 1 2 ABC DEF GHI JKL MNO PQRS TUV WXYZ 3 4 5 6 8 Control panel item 7 Description 1 Display View scanning, copying, faxing, and printing options as well as status and error messages. 2 Indicator light Indicates the printer status: • • • • 3 Keypad 4 Dial Pause Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Solid red—Operator intervention is needed.
Control panel item 6 Start Description • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Stop Stops all printer activity A list of options is offered once Stopped appears on the display. 8 Back In the Copy menu, press to delete the right-most digit of the value in the Copy Count.
Display item 4 Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what the user should do so the printer can continue processing, such as Close door or Insert print cartridge. 5 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Button Button name Function Unlock Device This button appears on the screen when the printer is locked. The control panel buttons and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the control panel (touch screen and hard buttons). Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network.
Sample screen one Button Button name Function Scroll down Opens a drop-down list Left scroll decrease button Scrolls to another value in decreasing order Right scroll increase button Scrolls to another value in increasing order Left arrow button Scrolls left Right arrow button Scrolls right Scan the ADF Scans using the ADF Scan the flatbed Scans using the scanner glass Submit Saves a value as the new user default setting 23
Button Button name Function Back When the button is shaped like this, no other navigation is possible from this screen except to go back. Back When the button is shaped like this, both forward and backward navigation is possible from this screen. Sample screen two Button Button name Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected.
Button Button name Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it. Each column can show only three jobs per screen. The job appears as a button which you can touch to access information about the job.
Features Feature Feature name Description Menus Settings Copy Settings Number of Copies Menu trail line A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen.
Installing options Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well, and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards.
b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to locate the appropriate connector. Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory card: 1 Access the system board. 2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Open the memory card connector latches. 4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board.
1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option.
An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. 1 Access the system board. 2 Unpack the internal print server or port interface card. 3 Remove the metal plate on the system board tray that covers the connector slot, and save the metal plate.
Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.
1 USB port 2 Ethernet port 3 Scanner connector 4 Scanner connector 33
Loading paper and specialty media This section explains how to load the 520-, 850-, and 1150-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually.
2 Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper size being loaded. 3 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Long-edge orientation Short-edge orientation 6 Make sure the paper guides are secure against the edges of the paper. 7 Align the tray, and insert it. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel. Using A5 or statement paper sizes The paper trays cannot distinguish between A5- (148 x 210 mm) and statement-size (140 x 216 mm) paper when both sizes are loaded in the paper trays.
Loading the 867- and 1133-sheet trays Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth to loosen them, and then fan them.
4 Load the paper stack with the recommended print side faceup. 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray into the printer. 7 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel.
3 Stack height limiter 1 Pull the multipurpose feeder tray down. 2 Grasp the extension, and gently pull it out until it is fully extended. 3 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
4 Load the paper, and then adjust the paper guides so that they lightly touch the edges of the paper stack. • Load letter, A4, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first. • Load A3, A5, B4, folio, legal, and statement paper with the recommended print side facedown and the short edge of the paper entering the printer first. Notes: – Adjust the additional paper guide to accommodate SRA3 and 12 x 19 paper sizes.
Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Changing a Custom Type name You can use the Embedded Web Server or MarkVisionTM to define a name other than Custom Type for each of the custom paper types that are loaded. When a Custom Type name is changed, the menus display the new name instead of Custom Type . To change a Custom Type name from the Embedded Web Server: 1 Open a Web browser. Note: The computer must be connected to the same network as the printer.
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper.
Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • • • • Low moisture content (4–5%) Suitable smoothness (100–200 Sheffield units) Suitable sheet-to-sheet coefficient of friction (0.4–0.
Short-edge orientation Without finisher With finisher installed Loading letterhead in the 867-sheet tray Without finisher With finisher installed Loading letterhead in the 1133-sheet tray Without finisher With finisher installed Using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: • From MarkVision Professional, Print Properties, or the control panel, set the Paper Type to Transparency.
• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m2 in weight. Print quality and durability depend on the transparencies used. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.
For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions 520-sheet trays (standard or optional) High capacity feeder Multipurpose feeder Duplex unit A3 297 x 420 mm (11.7 x 16.5 in.) A4 210 x 297 mm (8.3 x 11.7 in.) A51 148 x 210 mm (5.8 x 8.3 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Folio 216 x 330 mm (8.5 x 13 in.) X JIS B4 257 x 364 mm (10.1 x 14.3 in.) X JIS B5 182 x 257 mm (7.2 x 10.1 in.
Paper size Dimensions 520-sheet trays (standard or optional) High capacity feeder Multipurpose feeder Duplex unit 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X 1 The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect. This setting applies to all automatic trays except the multipurpose feeder.
The Finisher standard bin and Bin 1 support 60–220 g/m2 (16–60 lb) paper weights. Bin 2 (booklet-maker) supports 60–90 g/m2 (16–24 lb) paper weights plus one additional cover weighted up to 220 g/m2 (60 lb).
3 Finisher bin 1 4 Finisher bin 2 (booklet-maker) Notes: • The finisher shown above, is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper capacities are based on 75 g/m2 (20 lb) paper. Horizonal transport unit • • • • The paper capacity is 50 sheets. Finishing options are not supported in this bin. Envelopes are routed here. Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (5.8 in.).
Size Punch* Offset Single/double staple Double dual staple Statement X X X Tabloid X Universal Envelopes (any size) X X X X * For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3-hole punch and 10 in. (254 mm) for a 4-hole punch. Punch—Two-, three-, or four-hole punch settings Single staple—One staple Double staple—Two staples Double dual staple—Two sets of two staples. This setting is supported only for widths between 8 in. (203 mm) and 11.7 in.
Size Bi fold Booklet fold Saddle staple Envelopes (any size) X X X SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately. Booklet fold—A multiple-page job is folded along the center into a single booklet. Saddle staple—A booklet-fold print job is stapled along the center fold.
Copying ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying using the scanner glass (flatbed) 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It. 5 Place the next document on the scanner glass, and then touch Scan Next if you have more pages to scan, or touch Finish the Job if you are done. Touching Finish the Job returns the printer to the copy screen.
3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the tray that contains letterhead. Note: If you do not see Letterhead as an option, load letterhead in the multipurpose feeder, and then touch Multipurpose Feeder. 6 Touch Copy It. Customizing copy settings Copying from one size to another 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass.
Copying a document that contains mixed paper sizes Use the ADF to copy an original document that contains mixed paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2). Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with letter-size paper and the other with legal-size paper.
4 From the Sides (Duplex) area, touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies. 5 Touch Copy It. Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size.
Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated By default, Collate is set to On. If you do not want to collate your copies, change the setting to Off. To turn collation off: 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass.
Notes: • The Paper Size must be set to Letter, Legal, A4, or B5 JIS. • The Copy Size must be set to 100%. 1 Load an original document faceup and short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy.
9 Load the next document faceup, short-edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Note: If required, change the job settings. 10 If you have another document to scan, load the next document faceup, short-edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Otherwise, touch Finish the job.
Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed. • If the size settings for “Copy from” and “Copy to” are different, the printer automatically adjusts the Scale setting to accommodate the difference.
Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on the output page.
• Color—Use this setting to copy the original document in color. • Gray—Use this setting to copy the original document in grayscale. Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound. Improving copy quality Question When should I use Text mode? Tip • Use text mode when text preservation is the main goal of the copy, and preserving images copied from the original document is not a concern.
E-mailing ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are four ways to send and e-mail from the printer. You can type the e-mail address, use a shortcut number, use the address book, or use a profile.
5 Click Manage E-mail Shortcuts. 6 Fill in the fields with the appropriate information. 7 Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 Click Configuration. 4 Click Manage Destinations. Note: You may be asked to enter a password. If you do not have an ID and password, get one from your system support person. 5 Click E-mail Destination Setup.
4 Enter the e-mail address or shortcut number. To enter additional recipients, press Next Address, and then enter the address or shortcut number you want to add. 5 Touch E-mail It. Sending an e-mail using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
6 Touch Color. 7 Touch E-mail It. Using profiles Creating an e-mail profile 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 Click Configuration. 4 Click E-mail/FTP Settings. 5 Click Manage E-mail Shortcuts. 6 Fill in the fields with the appropriate information. 7 Click Add. E-mailing to a profile 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
9 Touch Message. 10 Type an e-mail message. 11 Touch Done. 12 Touch E-mail It. Changing the output file type 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail.
Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail. You can enter up to 255 characters.
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing printed on that portion of the paper. • Darkness—Adjusts how light or dark your scanned e-mails will turn out.
Faxing ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION: Do not use the fax feature during a lightning storm.
Equipment • • • • The printer • • • • The printer Benefits Receive both incoming voice messages and faxes. A telephone An answering machine Three telephone cords Send faxes using the computer or the printer.
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by way of the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Country/region • • • • • • • • • • • • • • • • • Saudi Arabia United Arab Emirates Egypt Bulgaria Czech Republic Belgium Australia South Africa Israel Hungary Poland Romania Russia Slovenia Spain Turkey Greece To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port printer. of the printer. This plug is necessary for the proper functioning of the Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region.
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port 82 of the printer.
Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 Click Configuration. 4 Click Fax Settings. 5 Click Analog Fax Setup. 6 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes. 7 Click inside the Station Number box, and then enter the printer fax number. 8 Click Submit.
Sending a fax Sending a fax using the control panel 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad.
5 Click Fax Shortcut Setup. 6 Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shortcut, enter the fax numbers for the group. Note: Separate each fax number in the group with a semicolon (;). 7 Assign a shortcut number. If you enter a number that is already in use, you are prompted to select another number. 8 Click Add.
Using the address book Note: If the address book feature is not enabled, contact your system support person. 1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax.
5 Touch Options. 6 From the Darkness area, touch to reduce the darkness of the fax, or touch to increase the darkness of the fax. 7 Touch Fax It. Sending a fax at a scheduled time 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel. 3 Touch Delete Selected Jobs. The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Advanced Options Touching this button opens a screen where you can change Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings. • Delayed Send—Lets you send a fax at a later time or date. After setting up your fax, touch Delayed Send, enter the time and date you would like to send your fax, and then touch Done.
5 Click Analog Fax Setup. 6 Click Holding Faxes. 7 Enter a password in the Print Faxes Password box. 8 In the Held Fax Mode box, click one of the following: • Off • Always On • Manual • Scheduled 9 If you selected Scheduled, continue with the following steps. Otherwise, go to step 10. a Click Fax Holding Schedule. b In the action box, click Hold faxes. c In the time box, click the time you want the held faxes released. d In the Day(s) box, click the day you want the held faxes released. 10 Click Add.
Scanning to an FTP address ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address using a shortcut number For information on creating shortcuts, see the section in this chapter on creating shortcuts. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides.
Creating an FTP destination shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch Save as Shortcut. 4 Type a unique name for the shortcut. Understanding FTP options Original Size This option opens a screen where you can choose the size of the documents you are going to copy. • Touch a paper size button to select that size as the Original Size setting. The FTP screen appears with your new setting displayed.
Advanced Options Touching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, and Darkness settings.
Scanning to a computer or USB flash memory device ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. b If you are loading a document into the ADF, adjust the paper guides.
• JPEG—Each page of the output is saved in a separate one-page file. When multiple pages are scanned, the output is a series of one-page files. Compression This option sets the format used to compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the quality and size of your scanned file.
• Contrast—Touch to increase the contrast, or touch to decrease the contrast. • Shadow Detail—Touch to increase the visible detail in the shadows, or touch to decrease the visible detail in the shadows. Improving scan quality Question When should I use Text mode? Tip • Use Text mode when text preservation is the main goal of the scan, and preserving images copied from the original document is not a concern.
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup.
Job type Description Confidential When you send a Confidential print job to the printer, you must create a PIN in Print Properties. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the control panel and choose to print or delete the job. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later.
3 From the radio group, select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 On the home screen, touch Held jobs. 5 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. until 6 Touch Confidential Jobs. 7 Enter your PIN.
Notes: • Hi-Speed USB devices must support the Full-speed standard. Devices supporting only USB Low-speed capabilities are not supported. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. • If selecting an encrypted .pdf file, enter the enter the file password from the control panel. • Before printing an encrypted .pdf file, enter the file password from the control panel.
Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Menu Settings Page. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection.
Canceling a print job There are several methods for canceling a print job. The following sections explain how to cancel a print job from the control panel or from a computer (depending on the operating system). Canceling a print job from the control panel If the job is formatting or already printing, and Cancel a job appears on the display, touch Cancel Job on the touch screen. A “Canceling job” screen appears. Once the job is canceled, the home screen appears.
Printing in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. Note: The printer driver is capable of overriding this setting. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch repeatedly until Quality Menu appears. 5 Touch repeatedly until Print Mode appears. 6 Touch repeatedly until Black Only appears. 7 Touch Black Only.
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • • • • • • • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. Do not load wrinkled, creased, damp, or curled paper. Flex, fan, and straighten paper before loading it.
Jam numbers Area name Instructions 1 200–203 Door A Open Door A, and then remove the jam. 2 230–231 Door B Open Doors A and B, and then remove any jams. 3 241 Door C Open Door C, and then remove the jam. Open Tray 1, and then remove any jams. 4 242–244 Door D Open Door D, and then remove the jam. Open Trays 2–4, and then remove any jams. 5 250 Multipurpose feeder 1 2 3 4 Remove all paper from the multipurpose feeder. Flex and stack the paper. Reload the multipurpose feeder.
200–203 paper jams 1 Open Door A by lifting the release latch and lowering the door. CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A. 5 Touch Continue. 230–231 paper jams 1 Open Door A by lifting the release latch and lowering the door.
2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A.
5 Pull the multipurpose feeder down, and then open Door B. 6 Remove the jammed paper. 7 Close Door B. 8 Touch Continue.
241 paper jam 1 Open Door C. 2 Pull the paper down and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C. 4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Close the tray. 6 Touch Continue.
242–244 paper jams 1 Open Door D. 2 Pull the paper down and away from the printer. Note: Make sure all paper fragments are removed. 3 Close Door D.
4 Clear crumpled paper from Trays 2–4. a Open Tray 2, and then remove any crumpled paper. b Close Tray 2. c Open Tray 3, and then remove any crumpled paper. d Close Tray 3.
e Open Tray 4, and then remove any crumpled paper. f Open the inside cover, and then remove any jammed paper. g Close the inside cover, and then close Tray 4. 5 Touch Continue. 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 5 Touch Continue. 280–282 paper jams 1 Open Cover F. 2 Remove the jammed paper. Note: If the paper jam on the right is difficult to remove, rotate the knob clockwise. 3 Close Cover F. 4 Touch Continue.
283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 116
Cover, knob, or handle name 7 Handle G9 1 Open Door G. 2 Lift both Cover G1 levers, and then remove any jammed paper. 3 Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. 4 Move Cover G4 down, and then remove any jammed paper. 5 Move Cover G7 to the left, and then remove any jammed paper. 6 Pull Handle G9 until the tray is completely open.
7 Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Touch Continue. 284–286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Touch Continue.
289 staple jam 1 Open Door G. 2 Slide the G5 stapler toward the front of the finisher. 3 Lift the lever, and then remove the staple cartridge.
4 Open the staple cover. 5 Remove the jammed staple, and then close the cover. 6 Place the staple cartridge into the upper stapler.
7 Open the lower staple drawer. 8 Remove the staple cartridge identified on the display. 9 Remove the jammed staples, and then place the staple cartridge into the stapler.
10 Close the staple drawer. 11 Close Door G. 12 Touch Continue. 290–295 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Raise the sheet guard, and then remove any jammed paper. Note: If the jammed paper cannot be remove easily, rotate the paper advance wheel to the left.
4 Close the ADF cover. 5 Open the scanner cover, and then remove any jammed pages. 6 Close the scanner cover. 7 Touch Continue.
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen.
Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Shows the status of the toner cartridges Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Shows the status of the photoconductor units Waste Toner Box Near Full Replace Missing OK Shows the status of the waste toner bottle Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Shows the status of the staples Hole Punch Box Full Missing OK S
Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting.
Menu item Description MP Feeder Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Plain Paper Card Stock Transparency Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Manual Paper Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Let
Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Custom Type Specifies the type of envelope being manually loaded Note: Plain Paper is the factory default setting.
Substitute Size menu Menu item Description Substitute Size Off Statement/A5 Letter/A4 11 x 17/A3 All Listed Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing.
Menu item Description Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in a specific tray Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Custom Texture Smooth Normal Rough Speci
Menu item Description Preprinted Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Preprinted as the paper type Colored Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Colored as the paper type Glossy Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that Glossy as the paper type Custom Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Custom as the pa
Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin 1 Specifies a custom name for Bin 1 Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Bin Setup menu Menu Item Description Output Bin Standard Bin Bin 1 Bin 2 Identifies installed output bins Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Note: Standard Bin is the factory default setting. Notes: • Mailbox is the factory default setting. • The booklet-maker bin (Bin 2) cannot be linked to another bin. Bin 2 folds all print jobs. • The Mailbox setting treats each bin as a separate mailbox.
Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information Note: The page prints when this item is selected.
Menu item Description Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. • The page prints when this item is selected.
Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Simplified Chinese Korean Japanese Sets the language of the text appearing on the display Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Simplified Chinese Korean Japanese Specifies a language for the printer control panel keybo
Menu item Description Keyboard Accents/Symbols Tab Russian/Polish Tab Korean Tab Enables access to accent marks and symbols from the printer control panel keyboard General Defaults U.S. International Specifies the printer factory defaults Show Initial Prompts Yes No Launches a setup wizard when the printer is powered on Available selections for each menu item are: On Off Notes: • Yes is the factory default setting.
Menu item Description Allow Background Removal On Off Specifies whether image background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Allow Custom Job Scans On Off Lets you scan multiple jobs to one file Scanner Jam Recovery Job level Page level Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF Note: On is the factory default setting. The background of the image will be removed. Note: On is the factory default setting.
Menu item Description Timeouts Standby Mode Disabled 2–240 Specifies the number of minutes of inactivity before the system enters a lower power state Timeouts Power Saver Mode Disabled 2–240 Specifies the number of minutes of inactivity before some systems begin entering a minimum power state. Note: 15 minutes is the factory default setting. Notes: • 60 minutes is the factory default setting. • Power Saver does not interact with Standby Mode.
Menu item Description Print Recovery Auto Continue Disabled 5–255 Lets the printer automatically continue printing from certain offline situations when not resolved within the specified time period Notes: • Disabled is the factory default setting. • 5–255 is a range of time in seconds. Print Recovery Jam Recovery On Off Auto Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting.
Copy Settings menu Menu item Description Content Text/Photo Photograph Printed Image Text Specifies the type of content contained in the copy job Notes: • Text/Photo is the factory default setting. Text/Photo is used when the original documents are a mixture of text and graphics or pictures. • Photograph tells the scanner to pay extra attention to graphics and pictures.
Menu item Description Punch On Off Enables hole punching Staple On Off Enables stapling Original Size Letter Legal Executive Tabloid Folio A3 A4 A5 Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Copy To Source Tray Auto Size Match Manual Feeder Provides a list of possible paper sources to send the copy job to for printing Transparency Separators On Off Places a sheet of paper between transparencies Separator Sheets None Bet
Menu item Description Number of Copies Specifies the number of copies for the copy job Overlay Off Urgent Confidential Copy Draft Custom Specifies overlay text that is printed on each page of the copy job Custom Specifies custom overlay text Allow priority copies On Off Allows interruption of a print job to copy a page or document Custom Job scanning On Off Lets you copy in a single copy job a document that contains mixed paper sizes Background Removal -4 to +4 Adjusts the amount
Menu item Description Enable Manual Fax On Off Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function.
Fax Send Settings Menu item Description Resolution Standard Fine Super Fine Ultra Fine Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes.
Menu item Description Automatic Redial 0–9 Specifies the number of times the printer tries to send the fax to a specified number Note: 5 is the factory default setting.
Menu item Description Scan edge to edge On Off Specifies if the original document is scanned edge-to-edge Note: Off is the factory default setting.
Menu item Description Forward to Fax E-mail FTP LDSS Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, Email, FPT, ord LDSS) Block No Name Fax On Off Enables blocking of incoming faxes sent from devices with no station ID specified Banned Fax List On Off Enables the list of banned fax numbers stored in the printer Punch 2 holes 3 holes 4 holes Off Specifies the default hole punch se
Menu item Description Logs Display Remote Station Name Dialed Number Specifies whether printed logs display the dialed number or the station name returned Enable Job Log On Off Enables access the Fax Job log Enable Call Log On Off Enables access the Fax Call log Log Output Bin Standard Bin Bin 1 Specifies the output bin where fax logs are printed Speaker Settings Menu item Description Speaker Mode Always Off On until Connected Always On Notes: • Always Off turns the speaker off.
Fax Mode (Fax Server) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item Description To Format Reply Address Subject Message Lets you enter the information using the virtual keyboard on the printer touch screen Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Image Format PDF (.pdf) TIFF (.
Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement A3 A4 A5 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the document that is being scanned Use Multi-Page Tiff On Off Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Menu item Description Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness -5 to +5 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Tabloid Folio A3 A4 A5 Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the document that is being scanned Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on
Menu item Description JPEG Quality 5–90 Sets the quality of a JPEG text or text/photo image in relation to file size and the quality of the image Notes: • • • • 75 is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to Text, Text/Photo, and all scan functions.
Menu item Description Allow Save as Shortcut On Off Lets you save e-mail addresses as shortcuts at the device Notes: • Off is the factory default setting. • When set to No, the Save as Shortcut button does not appear on the Email Destination screen. Background Removal -4 to +4 Adjusts the amount of background visible on a copy.
Menu item Description E-mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail back to the creator of the e-mail E-mail Server Setup Max e-mail size 0–65535 kB Specifies the maximum e-mail size in kilobytes E-mail Server Setup Size Error Message Sends a message when an e-mail is greater than the configured size limit E-mail Server Setup Limit destinations Sends an e-mail only when the address contains the domain name, such as a company domai
Menu item Description Content Text/Photo Photograph Text Specifies the type of content that will be scanned to FTP Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print • Text is used when the document is mostly text.
Menu item Description Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Menu item Description FTP bit Depth 8 bit 1 bit Enables the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off Base File Name Lets you enter a base file name Custom Job Scanning On Off Lets you copy a document that contains mixed paper sizes into a single job Scan Preview On Off Specifies whether a preview will appear on the display for scan jobs Allow Save as Shortcut On Off Enables shortcut creation for FTP addresses Background Removal -4 to +4 Ad
Menu item Description Content Text/Photo Photograph Text Specifies the type of content that will be scanned to USB Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print • Text is used when the document is mostly text.
Menu item Description Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Menu item Description Background Removal -4 to +4 Adjusts the amount of background visible on a copy Contrast Best for content 0–5 Specifies the contrast of the output Shadow Detail -4 to +4 Adjusts the amount of shadow detail visible on a copy Scan edge to edge On Off Specifies if the original document is scanned edge-to-edge Note: 0 is the factory default setting. Note: “Best for content” is the factory default setting. Note: 0 is the factory default setting.
Menu item Description Collation On Off Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copy menu setting. Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting.
Menu item Description Multipage View Auto Long Edge Short Edge Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait.
Quality menu Menu item Description Print Mode Color Black Only Specifies whether images are printed in grayscale or in color Color Correction Auto Off Manual Adjusts the color output on the printed page Note: Color is the factory default setting. Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page. • Off turns off color correction.
Menu item Description RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used.
Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Color Adjust Initiates color calibration Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to produce output that matches SWOP color output. • Euro CMYK is the international factory default setting.
Menu item Description Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • Selecting Print prints a list of statistics. • Clear deletes all job statistics stored on the printer hard disk. Clearing job account statistics appears on the display.
Menu item Description Black Only Mode Off On Prints all text and graphics using only the black toner cartridge Printer Usage Max Speed Max Yield Specifies how the printer processes jobs with black and white and color information Notes: • Max Speed prints in a black only mode until it receives a page with color content. Then, it prints in color and does not switch to black only until it receives ten consecutive black-and-white pages.
Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
PCL Emul menu Menu item Description Font Source Resident Disk Flash Download All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into RAM. • Flash and Disk settings show all fonts resident in that option. • Flash option must be properly formatted and cannot be Read/Write, Write, or password protected. • Download shows all the fonts downloaded into RAM.
Menu item Description PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the page Notes: • Portrait is the factory default setting. • Portrait prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel to the long edge of the page. PCL Emulation Settings Lines per Page 1–255 60 64 Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting.
Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to th
HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Gothic Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Sets the default font for HTML documents Note:
Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Security menu Menu item Description Authentication Mode Authentication disabled NTLM LDAP LDAP and GSSAPI Internal Kerberos 5 Specifies the authentication method Auto 'Log out' delay 1–60 Sets a delay in seconds at the home screen before an authenticated user is automatically logged off Notes: • Authentication disabled is the factory default setting. • If “Authentication disabled” is selected, Function Access settings requiring user IDs or passwords are ignored.
Menu item Description Function Access FTP Access No authentication required Require User ID only Require User ID and Password Function disabled Enables access to the scan to FTP functions Function Access Held Jobs Access No authentication required Require User ID only Require User ID and Password Function disabled Enables access to held jobs Function Access Flash Drive Scan No authentication required Require User ID only Require User ID and Password Function disabled Enables access to Flash Drive Sca
Menu item Description Function Access Profile Access No authentication required Require User ID only Require User ID and Password Function disabled Enables access to profiles Confidential Print Max Invalid PIN 2–10 Off Limits the number of times an invalid PIN can be entered before jobs associated with a user id are deleted Confidential Print Job Expiration Off 1 hour 4 hours 24 hours 1 week Specifies the amount of time a confidential job is held in memory before it is deleted Password Protect Suppl
Menu item Description Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Protects access to the Settings menu Notes: • “Accept Advanced Password only” is the factory default setting. • Protection is not applied unless a valid password is set. • The password protects the following menus: General Settings, Copy Settings, Fax Settings, E-mail Settings, FTP Settings, Print Settings, and Set Date and Time. • Security is protected when a password is set.
Menu item Description Allows registration or registration removal for printers with an NT domain Password Protect NTLM Authentication Setup Notes: Register with NT Domain • Domain Name—Enter the text entry for the domain name. The factory Domain Name default for the variable domain name is . Use the virtual Domain PDC keyboard to enter the text. • Domain PDC Name—Enter the text entry for the domain PDC name. The factory default for the Domain PDC Name variable is an asterisk (*).
Menu item Description Month January February March April May June July August September October November December Specifies the month Day 0–31 Specifies the day Hour 0–23 Specifies the hour Minute 0–59 Specifies the minute DST Mode Automatic Manual Accommodates Daylight Savings Time changes Daylight Savings Yes No Specifies whether Daylight Savings time is applicable Time Server IP None Specifies the time server IP address Time Server Name Specifies the IP address of the time server
Menu item Description TCP/IP Set Hostname Address Netmask Gateway Specifies the current TCP/IP address information TCP/IP Set static IP address Address Netmask Gateway Configures the TCP/IP address information TCP/IP Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off AutoIP On Off Enable FTP/TFTP On Off HTTP Server Enabled On Off Lets you view or change the setting Note: This is a four-field IP address. Note: On is the factory default setting.
Menu item Description Lets you view or change the setting TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List MTU Default TTL DDNS mDNS Zero Configuration Name SLP Broadcast On Off LPD Timeout LPD Banner Page On Off LPD Trailer Page On Off LPD Carriage Return Conversion On Off IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Menu item Description IPv6 Enable DHCPv6 Yes No Enables DHCPv6 in the printer Note: No is the factory default setting. E-mail Server Setup menu Use the following menu to configure the SMTP e-mail server.
Menu item Description E-mail Server Setup Limit destinations Sends an e-mail only when the address contains the domain name, such as a company domain name Notes: • E-mail can only be sent to the specified domain. • The limit is one domain. Defines the path name E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Note: Defines the path. For example: /directory/path The following characters or symbols are invalid entries for a path name: * : ? < > |.
Menu item Description NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the size of the network input buffer Network Buffer Auto Notes: 3k to • Auto is the factory default setting.
Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS Smartswitch setting is On.
Menu item Description Job Buffering On Off Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Menu item Description Packet Burst On Off Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server NSQ/GSQ Mode On Off Sets the NSQ/GSQ Mode setting Note: Off is the factory default setting. Note: Off is the factory default setting.
Menu item Description E-mail guide Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Fax guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings FTP guide Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book, and changing settings Print defects guide Provides help in resolving repe
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Bin Full Remove the stack of paper from the specified exit bin to clear the message. Busy Wait for the message to clear. Calibrating Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear.
Close door Close the specified door. Connect bps The fax is connected. Wait for the message to clear. Note: is the baud rate per second. Copies Enter the desired number of copies. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning: Do not turn the printer off while this message appears on the display. Delete/Delete all/Delete all confidential jobs • Touch Delete Entry to delete the specified job. • Touch Delete All to delete all listed jobs.
Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing. Enter PIN to lock Enter the PIN you created to lock the control panel and prevent menu changes. Error reading USB drive Remove the device and wait for the message to clear. The USB drive may be corrupted. Fax failed The fax failed to be sent. Wait for the message to clear. Flushing buffer Wait for the message to clear. Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear.
Invalid file format A file stored on the USB drive is invalid. The file extension is correct, but the file contents are not properly formatted. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Invalid PIN Enter a valid PIN. Invalid Network Code You need to download valid network printing code for the internal print server. The internal print server is a hardware option installed inside the printer.
No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. No held jobs Wait for the message to clear. No jobs to cancel Wait for the message to clear. No recognized file types Either there are no files saved on the USB drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
Ready The printer is ready to receive print jobs. Receive complete The printer has received an entire fax job. Wait for the message to clear. Receiving page The printer receives page of the fax job, where is the number of the page received. Wait for the message to clear. Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait for the message to clear. Warning: Do not turn the printer power off while Remote Management Active appears on the display.
Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. • All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the Serial , Network, Infrared, LocalTalk, USB, and Fax menus. Restoring Held Job(s) x/y • Wait for the message to clear.
System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job. Deleting held job(s). Not all resources needed for the job are available. Some held jobs are deleted to free system memory. Wait for the message to clear. Submitting Selection Wait for the message to clear. Tray Empty Load paper in the tray to clear the message. Tray Low Load paper in the specified tray to clear the message.
• Check tray length and width guides and make sure the paper is properly loaded in the tray. • Check the Print Properties settings to make sure the print job is requesting the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the current print job. 34 Short paper • • • • • Load the appropriate paper or other specialty media in the proper tray.
50 PPDS font error • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. • Cancel the current print job. 51 Defective flash detected • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Flash full • Touch Continue to clear the message and continue printing.
56 Parallel port disabled • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled • Touch Continue to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item is not set to Disabled. 56 Standard USB port disabled • Touch Continue to clear the message.
4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 61 Remove defective hard disk • Touch Continue to clear the message and continue printing. • Install a different hard disk before performing any operations that require a hard disk. 62 Disk full • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the hard disk. • Install a larger hard disk.
84 Replace black pc unit The black photoconductor is exhausted. Install a new photoconductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Conserving supplies There are some settings you can change from the control panel that will help you conserve toner and paper. For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.” If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Ordering supplies To order supplies in the U.S.
See the illustrations inside the stapler finisher door for more information. Part name Part number Staple Cartridges–3 pack (Staples G5) 25A0013 Advanced Booklet Staples (Staples G11 and Staples G12) 21Z0357 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. The waste toner box must be replaced when 82 Replace waste toner box appears.
5 E6 Door tab 1 Unpack the replacement waste toner box and accessories. 2 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.
3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 5 Remove the waste toner box.
6 Place the plastic cover over the waste toner box. 7 Place the waste toner box in the recycling bag. 8 Use the new printhead lens cleaner to clean the printhead lenses.
9 Insert the new waste toner box. 10 Place the new printhead lens cleaner in the notches of Door E. 11 Close Door E6.
12 Close Door E. 13 Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems.
5 E6 Door tab 1 Open Door E (front door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Grasp the E6 Door tab, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhead lens cleaner from Door E. Note: If you are replacing the waste toner box, use the printhead lens cleaner that shipped with it.
5 Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. 6 Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. 7 Clean the remaining three printhead lenses.
8 Insert the waste toner box. 9 Place the printhead lens cleaner in the notches of Door E. 10 Close Door E6.
11 Close Door E. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down.
3 Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor.
6 Remove the tape from the top of the photoconductor. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it holds the bar in position.
9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it near the printer. 3 Open Door E (front printer door).
5 Remove the cartridge by gently pulling it away from the printer. 6 Align the arrow-shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. 7 Lock the cartridge by turning the arrow-shaped cartridge handle clockwise until it points toward the lock symbol.
8 Close Door E. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Wipe the scanner glass until it is clean and dry. 4 Wipe the white underside of the scanner cover until it is clean and dry. 5 Close the scanner cover. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.
Follow these guidelines to avoid personal injury or printer damage: • Use two people to roll the printer. • Use two people to roll the scanner while it is on its scanner shelf. • Before moving the printer: – Turn off the printer using the power switch, and then unplug the power cord from the wall outlet. – Disconnect all cords the cables from the printer. – Disconnect the connector bracket. – Remove all printer options.
2 Unplug the printer power cord. 3 Remove the connector bracket. 4 Disconnect all cables from the back of the printer and scanner. 5 Remove any paper or specialty media from the standard exit bin.
6 Remove any paper or specialty media from the multipurpose feeder. 7 Grasp the extension on the multipurpose feeder, and then fully collapse it. 8 Push the multipurpose feeder up to close it. 9 Move the printer from under the scanner shelf. CAUTION: The printer weighs 91.2 kg (201 lb); therefore, it requires two people to roll it safely. CAUTION: If you need to roll the scanner and its shelf elsewhere, the scanner weighs 25 kg (55 lb); therefore, it requires two people to roll it safely.
1 50 mm (2 in.) 2 825 mm (2.7 ft) 3 418 mm (1.4 ft) 4 100 mm (4 in.) 5 1750 mm (5.8 ft) 3 Complete the setup of the printer and scanner by completing the “Setting up the printer” chapter in the Setup Guide. 4 Verify that the printer and scanner are functioning properly by printing a menu settings page. Shipping the printer If shipping the printer, the scanner, and any options, save the original packaging or call the place of purchase for a relocation kit.
Administrative support Adjusting the brightness of the display If you are having trouble reading your display, the LCD brightness can be adjusted through the Settings menu. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings.. 4 Touch General Settings. 5 Touch repeatedly until Brightness appears. 6 Touch to decrease the brightness, or touch to increase the brightness. Brightness settings can be adjusted from 5–100 (100 is the factory default setting).
6 Touch repeatedly until Power Saver appears. 7 Touch to decrease the time, or touch to increase the time. The settings available range from 2–240 minutes. 8 Touch Submit. 9 Touch . Restoring the factory default settings 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch repeatedly until Factory Defaults appears. 6 Touch until Restore Now appears. 7 Touch Submit. 8 Touch .
Locking the control panel menus using the Embedded Web Server You can use the control panel lockout functionality to create a PIN and choose specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct PIN. The PIN does not affect access through the Embedded Web Server. To lock control panel menus: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/.
Supporting IPSec Internet Protocol Security (IPSec) provides authentication and encryption at the network layer allowing all application and network connections over the IP protocol to be secure. IPSec can be set up between the printer and up to five hosts, using both IPv4 and IPv6. To configure IPSec using the Embedded Web Server: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address. 2 Click Configuration.
To install and use certificates as part of the credentials: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click Certificate Management. To enable and configure 802.1x after installing the required certificates: 1 Open a Web browser.
5 Click TCP/IP Port Access. 6 Select the Secure Mode Active check box. Note: If Secure Mode Active is gray or not selectable, create an administrative password and try again. 7 Select a setting for each listed port, and then click Submit.
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The Ground Fault Circuit Interrupter (GFCI) has not tripped. From the back of the printer, press the GFCI Reset button located above the printer power cord.
2 Press the A1 green lever down to its normal position. 3 Close Door A. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Check to see if the paper tray is empty Load paper in the tray. Make sure the correct printer software is installed • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running Windows Vista, Windows XP, Windows Server 2003, or Windows 2000/Me/98 and using compatible printer software.
5 Touch repeatedly until Print Recovery appears. 6 Touch until Off appears. 7 Touch Submit. 8 Touch . Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Cause Solution Printer is in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
3 Touch Settings. 4 Touch General Settings. 5 Touch repeatedly until Timeouts appears. 6 Touch Timeouts. 7 Touch the next to Print Timeout repeatedly until the desired value appears. 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: Are there any error messages on the display? Clear any error messages. Check the power Make sure the printer is plugged in, the power is on, and Ready appears.
Is the toner low? When 88 Toner Low appears or when the print becomes faded, replace the toner cartridge(s). Is the scanner glass dirty? Clean the scanner glass with a clean, lint-free cloth dampened with water. Is the copy too light or too dark? Adjust the density of the copy. Check the quality of the original document Make sure the quality of the original document is satisfactory.
Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, make sure: • The three cables located on the back of the scanner are attached to the printer securely. • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker.
Check the document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: Check the document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Cannot scan from a computer These are possible solutions.
Check the telephone wall jack 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to that wall jack. Review this digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Can send but not receive faxes These are possible solutions. Try one or more of the following: Is there paper in the paper tray(s)? Make sure paper is loaded in the tray(s). Check the ring count delay settings The ring count delay sets the number of times the phone line rings before the printer answers in Fax Only or Fax Tel modes. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting at 4.
• Increase the fax scan resolution, if possible. Is the toner low? When 88 toner low appears or when you experience faded print, replace the cartridge(s). Make sure the fax transmission speed is not set too high Decrease the incoming fax transmission speed: 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter. 3 Click Configuration. 4 Click Fax Settings. 5 Click Analog Fax Setup.
Check to see if the option is connected to the printer 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. Make sure the option is installed Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. Make sure the option is selected From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.
Internal print server If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following: Check the print server connections • Make sure the internal print server is securely attached to the printer system board. • Make sure you are using the correct (optional) cable and that it is securely connected.
Note: Do not load A4- or letter-size paper in the multipurpose feeder. Is the letter- or A4-size paper loaded in a 520-sheet tray? The finisher will not accept letter- or A4-size paper from the multipurpose feeder. Load letter- or A4-size paper in the short-edge orientation in a 520-sheet tray. Make sure the paper size is supported by the booklet-maker bin (Bin 2) Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio, legal, letter, or tabloid (11 x 17 in.).
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter- or A4-size paper in the tray in the long-edge orientation.
Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray.
Incorrect margins Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Check the Page size setting Before sending the job to print, specify the correct page size in Print Properties or the software program. Light colored line, white line, or incorrectly colored line These are possible solutions.
Paper curl These are possible solutions. Try one or more of the following: Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Has the paper absorbed moisture due to high humidity? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities These are possible solutions. Try one or more of the following: Has paper absorbed moisture due to high humidity? • Load paper from a fresh package.
Repeating defects Do marks occur repeatedly only in one color and multiple times on a page? Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
Check the paper Avoid textured paper with rough finishes. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Make sure Color Saver is set to Off Color Saver may be set to On. Is the toner low? When 88 toner low appears order a new cartridge. A toner cartridge may be defective Replace the toner cartridge.
Toner fog or background shading appears on the page A toner cartridge may be defective Replace the toner cartridge. Are the photoconductors worn or defective? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Is there toner in the paper path? Contact Customer Support.
Transparency print quality is poor Check the transparencies Use only transparencies recommended by the printer manufacturer. Check the Paper Type setting Load transparencies, and make sure the Paper Type setting is set to Transparency. Uneven print density ABCDE ABCDE ABCDE Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color? The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver provide the preferred color quality for the majority of printouts. Why doesn't the printed color match the color I see on the computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor.
Manual Color menu Object type RGB Image RGB Text RGB Graphics Color conversion tables • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. • sRGB Display—Produces an output that approximates the colors displayed on a computer monitor. Black toner usage is optimized for printing photographs. • Display—True Black—Produces an output that approximates the colors displayed on a computer monitor. Uses only black toner to create all levels of neutral gray.
To access a detailed Color Samples set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration. 4 Click Color Samples. 5 Click Detailed Options to narrow the set to one color range. 6 When the Detailed Options page appears, select a color conversion table. 7 Enter the RGB or CMYK color number. 8 Enter an Increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear.
Notices Product name: Lexmark X940e, Lexmark X945e Machine type: 7510 Model(s): 030, 230 Edition notice April 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc.
Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 52 dBA Scanning 54 dBA Copying 53 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15.6C° – 32.2C° Shipping and storage temperature -40.0C° – 60.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative.
Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers.
Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc.
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE
Index Numerics 1133-sheet tray loading 37 1565 Emul Error Load Emul Option 197 200–289.yy paper jam 202 289 Staple error 202 290-295.
poor scanned image quality 237 scanner unit does not close 235 copying adding a date and time stamp 62 adding an overlay message 63 adjusting quality 59 canceling a copy job 63 collating copies 60 custom job (job build) 61 document containing mixed paper sizes 58 enlarging 59 from one size to another 57 improving copy quality 66 making transparencies 56 multiple pages on one sheet 60 on both sides of the paper (duplexing) 58 photos 56 placing separator sheets between copies 60 quick copy 55 reducing 59 sele
labels 47 letterhead 45 transparencies 46 stapler 119 job interrupt 62 Job stored for delayed transmission 193 H hard disk disabling encryption 226 enabling encryption 226 hard disk with adapter troubleshooting 242 held jobs 99 printing from Macintosh computer 100 printing from Windows 100 Held jobs were not restored 196 Help menu 188 holding faxes 89 home screen buttons 20 HTML menu 173 I Image menu 174 Incorrect orientation 192 Insert hole punch box 192 Insert Tray 192 installing printer software 9
memory cards 27 port interface card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 characteristics 43 finishing features 51 letterhead 44 preprinted forms 44 recycled 44 selecting 44 setting size 34 setting type 34 statement 36 storing 48 unacceptable 44 Universal Paper Size 132 Universal size setting 41 paper feed troublesh
Clearing job accounting statistics 190 Close cover 190 Close door 191 Connect bps 191 Copies 191 Defragmenting Flash 191 Delete 191 Delete all 191 Delete all confidential jobs 191 Deleting 191 Dialing 191 Disk Corrupted.
partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 scanning takes too long or freezes the computer 237 scanner Automatic Document Feeder (ADF) 18 functions 17 scanner glass 18 Scanner ADF Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scanning to a computer 95 improving scan quality 98 scanning to a USB flash memory device 96 scanning to an FTP address creating shortcuts using the computer 92 creating shor
troubleshooting, printer options drawers 242 finisher 242 flash memory card 242 hard disk with adapter 242 internal print server 243 memory card 243 option not working 241 USB/parallel interface card 243 troubleshooting, scan cannot scan from a computer 238 partial document or photo scans 238 scan was not successful 237 scanner unit does not close 235 scanning takes too long or freezes the computer 237 U Universal Paper Size 132 setting 41 Universal Setup menu 132 unlinking trays 41 unlocking control panel
