Pro5500 Series Quick Reference Guide October 2012 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Note: Not all countries and regions offer recycling programs. Go to www.lexmark.com/recycle.
Contents Contents Important safety information.........................................................2 3 Canceling print jobs............................................................................................................26 Printing from a mobile device............................................................................................26 Copying.........................................................................................27 About your printer............................
Contents Faxing...........................................................................................42 Sending faxes......................................................................................................................42 Receiving faxes...................................................................................................................42 Wireless networking.....................................................................
About your printer 5 Conserving paper About your printer • Print more than one page image on one side of the paper. The Pages per Sheet feature allows you Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing.
About your printer Printer features Depending on the model, your printer comes with features that will help you manage and accomplish printing and imaging tasks: 6 Setting up the printer 1 Unpack the printer. • Wireless networking—Print and scan from virtually anywhere in your home or office over a secure wireless network, as well as share the printer among multiple computers. • Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer menus.
About your printer With a CD or DVD drive (Windows/Macintosh) 7 Without a CD or DVD drive or for Linux 4 Pull the paper tray completely out of the printer. Download the printer driver from www.lexmark.com. Note: If the installation dialog does not appear after a minute, then see “Installation screen did not appear during installation” on page 50. 3 Remove tape and packing material from all areas of the printer. 5 Move the paper guides to the sides.
About your printer 6 For legal‑size paper, extend the paper tray. 8 8 Adjust the paper guides. 7 Load paper. 9 Insert the paper tray. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. 10 Connect the power cord only. Note: Do not attach the USB cable yet.
About your printer 9 14 Set the country or region, and then touch Accept. Connect the power cord to a properly grounded electrical outlet that is near the printer and easily accessible. 15 Set the date, and then touch Accept. 11 Make sure the printer is on. 16 Set the time, and then touch Accept. Note: It may take a while before the first screen appears on the printer control panel. 12 Set the language on the printer control panel, and then touch OK. 17 Set the time zone, and then touch Accept.
About your printer 10 18 To configure basic fax functions, touch Set Up Now, and then proceed to the next step. Otherwise, 21 Configure other advanced fax settings later in the software installation. touch Set Up Later, and then go to step 21. 19 Enter your fax number for this printer, and then touch Accept. Your fax number identifies you as the sender in all your sent faxes. 20 Type your name or company name, and then touch all your sent faxes. .
About your printer 23 Remove all packing material. 24 Insert each ink cartridge until it clicks into place. Note: Make sure to use the four ink cartridges that came with your new printer. 25 Close the ink cartridge access door. Behind the cartridge access door, you will find the customer support label, which contains the ink compatibility information, model number, product Web site, and technical support number. 11 26 Extend the exit bin and flip out the bin extender.
About your printer 12 Understanding the parts of the printer Use the To 6 Ink cartridge access door Install, remove, or replace ink cartridges. 7 Paper tray (Tray 1) Load paper. 8 Second paper tray (Tray 2) Load additional paper. Note: This option is available only on select printer models. 9 Exit bin You can load the same type of paper as in Tray 1.
About your printer Use the 16 USB port 13 To Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Note: Remove the sticker to access the port. 17 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.
About your printer 14 Using the printer control panel Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function is not available. Use 1 Power To • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press mode. Press and hold printer. to switch to Sleep for three seconds to turn off the 2 Back • Return to the previous screen. • Exit from one menu level to a higher one.
About your printer 15 Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change printer settings. 4 Touch To Memory Device View, select, or print photos and documents. Note: This icon appears when you return to the home screen while a memory card or flash drive is connected to the printer.
About your printer 16 Navigating menus using the touch screen Tips: • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to navigate. • Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display. • Flick the screen by dragging your finger up or down the screen, and then lifting your finger off the screen. To navigate to the next or previous screen, flick sideways.
About your printer 17 Notes: Inserting a memory card Inserting a flash drive • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then the display prompts you to choose which memory device to use. Supported memory cards and file types Memory card Notes: Notes: • Insert the card with the brand name label facing up.
Ordering and replacing supplies Ordering and replacing supplies 18 2 Open the cartridge door. Ordering ink cartridges Order the cartridges that are designed for use in your region. • Region 1: For the United States, Canada, and Latin America, use 200, 200XL, or 200XLA cartridges. • Region 2: For the European Union (EU), the European Economic Area (EEA), and Switzerland, use 210, 210XL, or 200XLA cartridges.
Ordering and replacing supplies 19 Notes: • If Align Printer appears on the printer control panel, then touch Continue. • Do not remove the alignment page until printing is finished. • Make sure to remove the ink cartridges from the printer. • Store the used ink cartridges in a box with the nozzles faceup.
Using the printer software Using the printer software Supported operating systems The printer software requires up to 500MB of free disk space.
Using the printer software 21 Using the Windows printer software Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Using the printer software 22 Web Links Web Links are links to predefined Web pages. Web Links are saved in the printer folder. 1 From the Finder, navigate to: Applications > select your printer folder > Web Links 2 Double‑click the Web Link that you want to visit. Use To Customer Support Contact technical support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies.
Printing 23 For photos, brochures, business cards, iron‑on transfers, window clings, and other specialty print jobs Printing Recommended paper brands Paper and specialty media One‑sided or two‑sided printing Recommended paper Set paper type to Photo One‑sided Lexmark PerfectFinishTM Photo Lexmark PerfectFinish Photo Lexmark Photo Lexmark Photo Inkjet matte brochure papers for light‑ or moderate‑coverage printing: Inkjet Matte Brochure For e‑mails, received faxes, internal documents, and simi
Printing Printing a document 24 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup.
Printing 25 Tips: 4 From the menu bar, choose File > Print. 5 From the Printer pop‑up menu, choose your printer. 6 From the print options pop‑up menu, choose Quality & Media. 7 From the Paper Type pop‑up menu, choose Plain Paper. select it. 5 When you are finished selecting the photos you want to print, touch Layout. 8 From the print options pop‑up menu, choose Layout. 6 If you want to change the print settings, then touch Change Settings.
Printing 26 Supported printers Canceling print jobs To cancel a print job from the printer control panel, press printer returns to the home screen. , and then press . Printing stops and the To cancel a print job from the computer, do the following: For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier , or click Start and then click Run.
Copying 27 Making copies Copying 1 Load the original document. ADF Note: From the home screen, you can press the default settings. Scanner glass to print one copy of the original document using 2 From the home screen, navigate to: Copy > More Options > Number of Copies 3 Enter the number of copies you want to print, and then touch Accept. 4 Touch Color or Black/White to set a color or black-and-white copy. 5 Press .
Copying 28 Notes: • For long‑edge binding, pages are bound along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • For short‑edge binding, pages are bound along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). 4 Press 6 Load the next page of the original document: • If you are copying a one‑sided document, then load the next page.
Scanning 29 Scanning to a local computer Scanning 1 Load the original document. 2 From the home screen, touch Scan > Computer > USB‑Connected Computer. ADF Scanner glass The USB‑connected computer is the default destination that will receive the scan. Note: Make sure the scan software is installed on the destination computer. 3 Select the output file type you want to create and other scan options. If necessary, touch Accept each time you make a selection. 4 Press .
Scanning 30 2 From the computer, do the following: In Windows 8 From the Search charm, type Printer Home, and then navigate to: Printer Home > select your printer > Scan In Windows 7 or earlier or Start. a Click b Click All Programs or Programs, and then select the printer program folder from the list. c Navigate to: Printer Home > select your printer > Scan 3 Select Email photo, Email document, or Email PDF. Note: You can select Email document only when an OCR application is stored on your computer.
Scanning 31 • Make sure you have created a folder shortcut before you begin. For more information, see “Adding a network folder shortcut” on page 31. 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the home screen, navigate to: Scan > Network Folder 3 Select the name of the network shared folder you want. You may be prompted to enter your user name and password. 4 Set the color, quality, original image size, and other scan options.
E-mailing 32 5 To enter additional recipients, touch Add Recipient, and then enter the e‑mail address, name, or group E-mailing you want to add. Touch Accept every time you add a recipient. Note: You can send an e‑mail to up to 30 recipients. Sending e-mail 6 Set the color, quality, original image size, and the other scan options. If necessary, touch Accept to save each setting.
Setting up the printer to fax 33 Setting up the printer to fax Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Setting up the printer to fax 34 Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Setting up the printer to fax • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax. 35 To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack.
Setting up the printer to fax 36 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
Setting up the printer to fax 37 • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.
Setting up the printer to fax 38 Connecting the printer to a non‑RJ‑11 wall jack Notes: • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region.
Setting up the printer to fax 39 France Netherlands Switzerland Connecting the printer to a wall jack in Germany Finland Norway United Kingdom The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug from the port of the printer. It is necessary for the proper functioning of the devices on the telephone line.
Setting up the printer to fax 40 Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line 1 While the printer is connected to a telephone line through the an analog telephone into the port on the back of the printer, plug port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the printer is properly connected to the telephone line.
Setting up the printer to fax 41 Step 5: Set the number of rings Using the fax software If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed to Step 6. If you are connecting the printer to a computer, then you can also create a contact list using the fax software.
Faxing 42 Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Tips: • You can broadcast a fax to up to 30 recipients. • Touch More Options to set a color or black‑and‑white fax, adjust the quality of the fax, set the size of the document, add a cover page, schedule the fax, or view pending faxes.
Faxing 43 • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off. • If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer. Receiving faxes automatically 1 Make sure that Auto Answer is on: From the home screen, navigate to: > Fax Setup > Ringing and Answering > Auto Answer > On > Accept 2 Set the number of rings before the printer picks up incoming faxes: a Touch Pick up on the.
Wireless networking Wireless networking 44 • Change the wireless settings after installation. • Install the printer on additional network computers.
Wireless networking Launching the Wireless Setup Utility 45 2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen. 1 Do the following: In Windows 8 From the Search charm, type wireless setup utility, and then navigate to: Apps list > Wireless Setup Utility In Windows 7 or earlier a Click or Start. b Click All Programs or Programs. c Select the printer program folder from the list, and then select Wireless Setup Utility.
Wireless networking 2 Follow the instructions on the printer display. USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD 1 From the printer control panel, navigate to: > Network Setup > Wireless Networking > Wi‑Fi Protected Setup > PIN Method 2 Follow the instructions on the printer display.
Using the Embedded Web Server 47 Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer. You can also view reports on printer activities, monitor and order printer supplies online, contact customer support, and download updates for your printer. Use the To 1 Navigation pane Access the Embedded Web Server menus. 2 Header bar location.
Using the Embedded Web Server 48 Click To Scan‑to‑Network Folder Setup Add or manage a folder destination when the Scan to Network application is used. Notes: • This feature may not appear in the Embedded Web Server, depending on your printer model. • To use this feature, first make sure you are using the Hyper Text Transfer Protocol Secure (HTTPS) connection. Manage Shortcuts Add or manage shortcut settings for a printer task.
Using SmartSolutions Using SmartSolutions What are SmartSolutions? SmartSolutions are applications for touch‑screen printer models. The SmartSolutions Web site (http://smartsolutions.lexmark.com) lets you add customized one‑touch solutions to your printer to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also let you view online calendars and online photo albums from the printer control panel.
Troubleshooting 50 Installation screen did not appear during installation Troubleshooting If the "Before you troubleshoot" checklist does not solve the problem, then try the following: For Windows users Before you troubleshoot 1 Double‑click the software installer package. Use this checklist to solve most printer problems: Wait for the installation dialog to appear. • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet.
Troubleshooting 51 Software did not install Print job does not print or is missing pages If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
Troubleshooting 52 CHECK THE USB CONNECTION RECONNECT THE PRINTER POWER SUPPLY 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Note: Make sure the printer is not in Sleep mode. Press and hold the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
Troubleshooting 53 In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type devmgmt.msc. c Press Enter, or click OK. The Device Manager opens. 2 Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
Troubleshooting From the home screen, navigate to: > Fax Setup > Dialing and Sending > Auto Fax Convert > On > Accept MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, then this can be a specific number that you need to press so you can make a call outside the office.
Troubleshooting 55 Print a network setup page to verify the SSID the printer is using. If you are not sure if your SSID is correct, then run the wireless setup again. • Your WEP key or WPA passphrase is correct (if your network is secure). Log on to the access point and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.
Troubleshooting or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a 56 Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network. keyboard. ASCII characters in a WEP key are case‑sensitive. If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase should be: • Exactly 64 hexadecimal characters.
Troubleshooting b In the Wireless section, look for SSID. 3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
Troubleshooting 58 The Router entry is typically the access point. c Press Enter, or click OK. 2 Right‑click the printer, and then select Printer properties (for Windows 7 or later) or Properties Locating the printer IP address (earlier versions). • From the printer, print a network setup page. 3 Click the Ports tab, and then locate the selected port. In the TCP/IP section, look for Address. The selected port has a check mark beside it in the Port column. • View the printer settings.
Troubleshooting MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on. MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY • Try to access other computers on the network. • Make sure all switches, hubs, and other connecting devices are turned on. MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Print a network setup page from the printer and check the following.
Notices Notices Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Index Index A adding network folder shortcut 30 Additional Solutions customize printer settings using 47 Address Book 41 Address Book Setup customize printer settings using 47 ADF copying a two‑sided (duplex) document using 27 ADF input tray location 12 aligning the printhead 19 answering machine setting up 33 Automatic document feeder (ADF) location 12 B bidirectional communication enabling 57 bin extender location 12 broadcast fax, sending immediately 42 buttons printer control panel 14 C Caller ID set
Index printer control panel 14 Import/Export customize printer settings using 47 incorrect language appears on display 50 information finding 5 information pane 47 information you will need during wireless setup 44 ink conserving 5 ink cartridge access door location 12 ink cartridges ordering 18 replacing 18 inserting a memory card or flash drive 16 installation screen did not appear automatically 50 installing printer software (Windows) 20 Intervention Management customize printer settings using 47 L lang
Index security PIN recovering 51 selecting the wireless port 57 sender information registering 40 sending an e‑mail scanning a document or photo 32 sending faxes, tips 42 setting distinctive ring 41 number of rings 41 setting up fax country‑ or region‑specific 37 digital telephone service 36 DSL connection 35 standard telephone line connection 33 VoIP connection 35 setting up printer 6 setup troubleshooting cannot print through USB 52 incorrect language appears on display 50 installation screen did not appe
