Pro910 Series Quick Reference Guide December 2011 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.
Contents Contents 3 Copying.........................................................................................26 Important safety information.........................................................2 Tips for copying..................................................................................................................26 About your printer..........................................................................5 Making a two‑sided (duplex) copy automatically..........................
Contents What is Wi‑Fi Protected Setup?.........................................................................................42 Configuring Wi‑Fi Protected Setup manually.....................................................................43 Using SmartSolutions....................................................................44 What are SmartSolutions?..................................................................................................44 Troubleshooting.................................
About your printer 5 Minimizing your printer's environmental impact About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems.
About your printer To read the Lexmark Environmental Sustainability Report, visit www.lexmark.com/environment. Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. 6 Setting up the printer 1 Unpack the printer.
About your printer 7 2 To initiate printer setup using a computer, insert the installation software CD, or download the printer 4 Pull the paper tray completely out of the printer. driver. With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. 5 Move the paper guides to the sides. 1 Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation” on page 45.
About your printer 8 6 For A4‑ and legal‑size paper, extend the paper tray. 8 Adjust the paper guides. 1 1 2 9 Insert the paper tray. 2 7 Load paper. 10 Connect the power cord only. Note: Do not attach the USB cable yet. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
About your printer 9 11 Make sure the printer is on. 14 Set the country or region, and then touch Accept. Country / Region Accept USA Uruguay US Virgin Islands Venezuela 15 Set the date, and then touch Accept. Set Date Accept Month SD/M 12 Set the language on the printer control panel, and then touch OK. S-Du o/MMC Day 1 Year 30 2011 16 Set the time, and then touch Accept. OK Set Time Accept English ~ Espanol 12 Suomi :00 AM Francais 13 Confirm the language, and then touch Yes.
About your printer 10 18 To configure basic fax functions, touch Yes, and then proceed to the next step. Otherwise, touch Set 22 Open the printer. Up Later, and then go to step 21. Fax Setup To send faxes from this printer, you must complete fax setup. Do you want to set up fax now? Yes Setup Later 19 Enter your fax number for the printer, and then touch Accept. Your fax number identifies you as the sender in all your sent faxes.
About your printer 11 24 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. 26 Extend the paper exit tray and flip out the paper stop. 2 1 27 From the printer control panel, touch Continue to print an alignment page. Notes: SD/M S-Du o/MM C • Install the color ink cartridges first. Then, use two hands to install the black cartridge.
About your printer 12 9 1 10 11 13 2 15 EXT LINE 12 8 EXT LINE 19 Use the SD/M S-Duo/M MC Use the 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. 13 USB port Connect the printer to a computer using a USB cable. 1 4 To ADF output tray Hold documents as they exit from the ADF. 3 Memory card slot Insert a memory card.
About your printer 13 Use the 18 To Printhead access area Install the printhead. Use To 5 Cancel Cancel the current job or task. 6 Help View Help text messages. View the Tutorial when on the home screen. 7 Home Return to the home screen. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. 19 Jam clearance cover Remove jammed pages. Using the printer control panel Note: The icons appear when they are selectable on the current screen.
About your printer Use 14 To 3 Fax Access the fax menu and send faxes. 4 Memory Device View, select, print, or attach photos and documents to e‑mail. Navigating menus using the touch screen 1 2 1 - 6 of 10 Select Photos Layout Note: This icon appears only when you return to the home screen while a memory card, flash drive or PictBridge‑enabled camera is connected to the printer. or 3 4 Change Print Settings Paper Size Letter Paper Type Auto Detect Photo Size 4x6 in.
About your printer 15 Tips: Using a memory card or flash drive with the printer • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to navigate. • Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display.
About your printer The Memory Device screen appears on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then the display prompts you to choose which memory device to use.
Ordering and replacing supplies 17 Notes: Ordering and replacing supplies • To get more ink, order high‑yield ink cartridges. • Depending on your country or region, you may get the ink cartridges individually or in packs. • You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your Ordering ink cartridges needs.
Ordering and replacing supplies 3 Press the release tab, and then remove the used ink cartridge or cartridges. 18 2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap. Notes: • Insert the color cartridges first, and then the black cartridge.
Ordering and replacing supplies Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow your device to perform automatic maintenance cycles. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary.
Using the printer software 20 Using the printer software Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • • • • • • • • • • • • • • • • • • • • • • • * For Windows users 1 Close all open software programs. 2 Insert the installation software CD.
Using the printer software 21 Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) To • • • • • • • • • • Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: Launch applications or programs. Scan or e‑mail a photo or document. • • • • • • Edit scanned documents. Scan documents to PDF.
Using the printer software 22 Notes: • Your printer may not come with these applications, depending on the features of the printer that you purchased or the installation type (standard or custom) chosen when you installed the printer. • To take advantage of the full features of your printer, select the custom install option during installation, and then select all packages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder.
Printing Printing Printing a document For Windows users 1 With a document open, click File > Print. 23 3 Navigate to: Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. 4 Click the Paper/Finishing tab, and then select a supported paper type. 5 Click OK to close any printer software dialogs.
Printing 24 • For Short‑Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape Canceling print jobs To cancel a print job from the printer control panel, press do the following: . To cancel a print job from the computer, For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printers folder opens. 10 Click Print.
Printing • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
Copying 26 Note: From the home screen, you can press the default settings. Copying to print one copy of the original document using 2 From the home screen, navigate to: ADF Scanner glass Copy > More Options > Number of Copies 3 Enter the number of copies you want to print, and then touch Accept. 4 Press 5 Press , and then touch Color or Black/White to set a color or black-and-white copy. . Making a two‑sided (duplex) copy automatically The automatic duplex unit supports A4- and letter-size paper.
Scanning 27 The USB‑connected computer is the default destination that will receive the scan. Scanning Note: Make sure the scan software is installed on the destination computer. 3 Select the output file type you want to create and other scan options. If necessary, touch Accept each ADF Scanner glass time you make a selection. 4 Press . The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved.
Scanning 28 5 Set the color, quality, original image size, and the other scan options. If necessary, touch Accept each 6 Compose your e‑mail message. time you make a selection. 6 Press , and then follow the instructions on the display. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning directly to e‑mail using the printer software Make sure you have set up your e‑mail settings before proceeding.
E-mailing 29 5 To enter additional recipients, touch Add Recipient, and then enter the e‑mail address, name, or group E-mailing you want to add. Touch Accept every time you add a recipient. Note: You can send an e‑mail to up to 30 recipients. Sending e-mail 6 Set the color, quality, original image size, and the other scan options. If necessary, touch Accept to save each setting.
Setting up the printer to fax Setting up the printer to fax 30 Step 1: Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service. Note: The fax function is available only in select printer models.
Setting up the printer to fax 31 Setup 2: Printer is sharing the line with an answering machine Connected to different wall jacks Connected to the same telephone wall jack EXT LINE EXT LINE PHONE LINE PHONE LINE To connect: 1 Connect the cable from the wall jack to the 2 Remove the protective plug from the to the port. port of the printer. To connect: Connect the cable from the wall jack to the port of the printer.
Setting up the printer to fax 32 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax.
Setting up the printer to fax 33 To install a filter for the printer: 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port. 1 Connect the line port of the DSL filter to the wall jack. 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter.
Setting up the printer to fax 34 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter.
Setting up the printer to fax Scenario 5: Country‑ or region‑specific setup 35 Connecting the printer to a non‑RJ‑11 wall jack Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
Setting up the printer to fax 36 Notes: • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
Setting up the printer to fax 37 Connecting the printer to a wall jack in Germany Connect the printer to any of the N ports. The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N EXT LINE N F N PHONE LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port.
Setting up the printer to fax 38 If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line 1 While the printer is connected to a telephone line through the an analog telephone into the Step 5: Set the number of rings If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed to Step 6. port on the back of the printer, plug port of the printer.
Setting up the printer to fax 39 Using the fax software If you are connecting the printer to a computer, then you can also create a contact list using the fax software. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Fax > Edit contact list The Contacts tab of the Printer Setup Utility opens.
Faxing 40 Warning—Potential Damage: Do not touch the cables or the Faxing Note: The fax function is available only in select printer models. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Tips: • You can broadcast a fax to up to 30 recipients.
Faxing 41 Receiving faxes 2 When the telephone rings and you hear fax tones when you pick up the handset, press Note: The default code for answering faxes manually is *9*, but for increased security, you can change it to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *. Tips for receiving faxes When receiving faxes: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line.
Wireless networking Wireless networking 42 For Windows users 1 Close all open software programs. 2 Insert the installation software CD.
Wireless networking You can find these WPS logos on the side, back, or top of your access point. For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person. Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more information, see the User’s Guide.
Using SmartSolutions Using SmartSolutions What are SmartSolutions? SmartSolutions are solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. You can create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. You can also view RSS feeds, calendars, and online photo albums from the printer control panel.
Troubleshooting 45 Troubleshooting Installation screen did not appear during installation Before you troubleshoot LAUNCH THE PRINTER CD MANUALLY If the "Before you troubleshoot" checklist does not solve the problem, then try the following: For Windows users Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical • • • • • • outlet. 1 Click Make sure the printer is turned on.
Troubleshooting 46 If your printer does not appear in the list, then try either of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer.
Troubleshooting 47 Printer is printing blank pages RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Blank pages may be caused by improperly installed ink cartridges. If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: Note: Make sure the printer is not in Sleep mode. Press and hold the printer.
Troubleshooting 48 The Device Manager opens. • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for 4 Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. REMOVE AND REINSTALL THE PRINTER SOFTWARE into the first phone port. • If you are using a splitter, then make sure that you are using a phone splitter.
Troubleshooting MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, then this can be a specific number that you need to press so you can make a call outside the office. 1 From the home screen, navigate to: > Fax Setup > Dialing and Sending > Dial Prefix 2 Check the prefix.
Troubleshooting If you are not sure if your SSID is correct, then run the wireless setup again. • Your WEP key or WPA passphrase is correct (if your network is secure). Log on to the access point and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key. If you are not sure if your security information is correct, then run the wireless setup again.
Troubleshooting • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case‑sensitive. Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.
Troubleshooting In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: 52 If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, then there may be a problem with your wireless network. Applications > Internet Connect > AirPort Make sure that the laptop and printer have both received IP addresses: The SSID of the network that the computer is connected to is displayed in the Network menu.
Troubleshooting 53 • Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router. If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only. 1 Click , or click Start and then click Run.
Notices Notices 54 All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information Edition notice statement December 2011 This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Index Index A Address Book 38 ADF output tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder (ADF) location 12 Automatic Document Feeder (ADF) tray location 12 B bidirectional communication enabling 52 broadcast fax, sending immediately 40 buttons printer control panel 13 C Caller ID setting 38 canceling copy job 26 e‑mail 29 print job 24 scan job 28 cannot delete documents from print queue 47 cannot print over wireless network 50 cannot print through USB
Index memory card slot location 12 minimum system requirements 20 models, printer 6 N navigating menus using touch screen 14 network setup page printing 50 networking finding IP address of computer 50 finding IP address of computer (Mac) 50 finding IP address of printer 50 IP addresses 50 notices 2, 54 O ordering ink cartridges 17 P page does not print 46 paper conserving 5 paper exit tray location 12 paper stop location 12 paper tray (Tray 1) location 12 parts diagram 11 PDF creating from scan 28 Person
Index VoIP adapter 33 W Web Links accessing 21 Web site finding 5 Windows installing printer on wireless network 42 Windows software Abbyy Sprint OCR 20 Phone Book 20 Printer Home 20 Printer Setup Utility 20 Printing Preferences 20 Product Update 20 Status Messenger 20 Status Monitor Center 20 Tools for Office 20 Wireless Setup Utility 20 wireless network information needed for setting up wireless printing 42 installing printer on (Macintosh) 42 installing printer on (Windows) 42 troubleshooting 49 wireles