Prospect Pro200 Series User's Guide November 2010 Machine type(s): 4443 Model(s): 2W2, 2WE, 2Wn, 2nE www.lexmark.
Contents Safety information.......................................................................................5 About your printer.......................................................................................6 Thank you for choosing this printer!.........................................................................................................6 Minimizing your printer's environmental impact......................................................................................
Printing......................................................................................................33 Tips for printing.......................................................................................................................................33 Printing basic documents........................................................................................................................33 Printing specialty documents.....................................................................
Configuring the fax settings.....................................................................................................................79 Creating a contact list..............................................................................................................................81 Sending faxes...........................................................................................................................................82 Receiving faxes..........................................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges. • Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features.
What are you looking for? Find it here Additional setup and instructions for using the printer: User's Guide • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, The User's Guide is available on the installation software CD.
What are you looking for? Find it here Warranty information Warranty information varies by country or region: • In the US—See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com. • Rest of the world—See the printed warranty that came with your printer. Understanding the parts of the printer 14 13 1 12 11 2 10 9 3 8 W INT F ING W 7 I PR I I PRI NTI F NG I 4 6 5 Use the To 1 Paper support Load paper.
11 Use the To ADF tray Load original documents in the ADF. Recommended for scanning, copying, or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 12 ADF Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 13 Paper feed guard Prevent items from falling into the paper slot. 14 Paper guides Keep paper straight when feeding.
6 Use the To LINE Port Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes. LINE 7 USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. 8 Printhead access Install the printhead. Note: The carrier moves to the printhead access area when a printhead is installed on the printer.
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. W I PRIN F TING I Note: The printhead moves to the cartridge installation position.
If your ink cartridge comes with a twist cap, then twist and remove the cap. 5 Install each ink cartridge. Use two hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 6 Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com.
Paper Paper size Lexmark PerfectFinish Photo Paper • • • • Letter A4 4 x 6 in. L Notes: • Availability may vary by country or region. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinishTM Photo Paper. • For more information, go to www.lexmark.com Recycling Lexmark products To return Lexmark products for recycling: 1 Visit our Web site at www.lexmark.com/recycle.
Using the printer control panel buttons and menus Using the printer control panel 10 Use the 1 3 2 1 4 5 8 9 6 7 To Power button • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Copy button Access the copy menu and make copies. 3 Scan button Access the scan menu and scan documents. 4 Fax button Access the fax menu and send faxes.
Use the To 8 Arrow buttons Choose a menu or submenu item that appears on the display. 9 Display View: • Printer status • Messages • Menus Note: The display is turned off in Power Saver mode. 10 Setup button Access the setup menu and change printer settings. Note: The Copy, Scan, Fax, and Photo button lights are off when this button is selected. 1 2 3 4 5 Eco-Mode Cancel 6 7 8 Use the To 1 Address Book Access fax numbers from a saved list of numbers.
Use the 7 Cancel button To • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. 8 Keypad In Copy mode or Photo mode: enter the number of copies or prints you want to make. In Fax mode: • • • • Enter fax numbers.
To change the temporary settings into new default settings 1 From the printer control panel, press . 2 Press the up or down arrow button to scroll to Defaults, and then press . 3 Press the up or down arrow button to scroll to Set Defaults, and then press . Use Current appears on the display. 4 Press again to select Use Current. 5 Press until you exit Setup, or press another mode button.
When Eco-Mode is enabled, the printer automatically switches to the following settings: • The printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later (selected models only). To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • • • • • • • • • * Microsoft Windows 7 (Web only)* Microsoft Windows Vista (SP1) Microsoft Windows XP (SP3) Microsoft Windows 2000 (SP4 or later) Macintosh PowerPC OS X version 10.3.9 to 10.6 Macintosh Intel OS X version 10.4.4 to 10.6 Linux Ubuntu 8.10 and 8.04 LTS (Web only)* Linux openSUSE 11.1 and 11.
Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics To • • • • • • • • • • • Launch applications or programs. Access the Fax Solutions software. Scan or e-mail a photo or document. Edit scanned documents. Scan documents to PDF. Adjust settings for the printer. Order supplies. Maintain ink cartridges. Print a test page. Register the printer. Contact technical support. Manage, edit, transfer, and print photos and documents.
Use the To Printing Preferences When you select File Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • • • • • • Select the number of copies to print. Print two-sided copies. Select the paper type. Add a watermark. Enhance images. Save settings. Note: Printing Preferences is installed automatically with the printer software.
Use the To Network Card Reader (in Mac OS X version 10.6) • View the contents of a memory device inserted into a network printer. or Lexmark Network Card Reader (in Mac OS X version 10.5 or earlier) • Transfer photos and PDF documents from a memory device to the computer over a network. (referred to as Network Card Reader) Lexmark Printer Utility (not available in Mac OS X version 10.6) (referred to as Printer Utility) Wireless Setup Assistant (in Mac OS X version 10.
Use To Visit Lexmark SmartSolutions • Visit the SmartSolutions Web site. • Choose your custom solutions. Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased. Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to: Printer Home > select your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. In Mac OS X version 10.5 or earlier 1 From the Finder desktop, double-click the printer folder.
For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen to remove the software. Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD.
Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. W I PR INT ING F I Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings.
Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality.
Load up to: Make sure that: 10 envelopes • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner.
Load up to: Make sure that: 10 iron-on transfers • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic, Normal, or Photo print quality. 50 transparencies • The rough side of the transparencies is faceup. • The paper guides rest against the edges of the transparencies.
Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. W I PRIN F TING W I I PRINTI F NG I Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. 1 Adjust the paper guide on the ADF tray to the width of the original document.
Printing Tips for printing • • • • • Use the appropriate paper for your print job. Select a higher print quality for better prints. Make sure there is enough ink in the ink cartridges. Remove each sheet as it is printed when printing photos or when working with specialty media. Select the borderless setting when printing photos. Printing basic documents Printing a document For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup.
Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File > Print.
3 From the Copies area of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup.
4 From the menu bar, choose File > Print. 5 From the Printer pop-up menu, choose your printer. 6 From the print options pop-up menu, choose Layout. 7 From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. 8 Adjust other settings as needed. 9 Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network.
Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Type list > select Plain Paper 4 Navigate to: Paper Size list > select your envelope size If no size matches the envelope size, then set a custom size. 5 Select an orientation. 6 Click OK to close any printer software dialogs. 7 Click OK or Print.
4 Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the “Format for” pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose your paper size. If no paper size matches the label sheet size, then set a custom size. 4 Select an orientation, and then click OK.
For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the “Format for” pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose Manage Custom Sizes. 4 Adjust the settings as needed to create a custom size, and then click OK. 5 From the Paper Size pop-up menu, choose the custom size you created, and then click OK. 6 From the menu bar, choose File > Print. 7 From the printer pop-up menu, choose your printer. 8 Click Print.
W I PR IN TIN G F I Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. 2 Look for Memory Card Detected or Storage Device Detected on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it.
5 Press the up or down arrow button to select a photo printing option, and then press . Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file in your memory device.
10 If you want to adjust the print settings: a Press again. b Press the arrow buttons to make your selections. c Press to save your selections. d Press the up or down arrow button to scroll to Continue, and then press . 11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 12 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. W I PR IN TIN F G I Notes: • Make sure that the digital camera is set to the correct USB mode.
4 If you want to change the default print settings: a Press to access the PictBridge menu. b Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera. 5 See the documentation for your camera to begin printing.
11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 12 Press to print the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device. • The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer.
Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. W I PRIN F TING I Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press button 4 Press the up or down arrow button to scroll to Security Level, and then press . .
1 Insert a USB Bluetooth adapter into the USB port. W I PRIN F TING I Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur. Notes: • A Bluetooth adapter is not included with the printer.
3 Navigate to: Advanced tab > 2-Sided Printing area > select On Note: To use the settings defined in the printer, select Use Printer Settings. 4 Select either the Side Flip or Top Flip option. Side Flip is the setting most often used. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users 1 With a document open, choose File > Page Setup.
Setting the duplex printing dry time (Macintosh only) In Mac OS X version 10.6 1 From the Apple menu, navigate to: System Preferences > Print & Fax > select your printer > Open Print Queue > Printer Setup > Driver 2 From the Two-Sided Printing Dry Time pop-up menu, choose a dry time setting. Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended. 3 Click OK or Apply Changes. In Mac OS X version 10.
6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. 3 2 W I PRIN F TING I 1 Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a document open, choose File > Print. 2 From the print options pop-up menu, choose Paper Handling. 3 From the Print or “Pages to print” pop-up menu, select to print the odd-numbered pages.
Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printers folder opens.
3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. 4 From the Print Quality pop-up menu, choose Draft or Quick Print as the printing mode. 5 From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration. You must choose this configuration name from the Presets pop-up menu for each print job. Changing the printing mode for a single print job For Windows users 1 With a document open, click File > Print.
For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK.
3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open or See what's printing. 5 Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete.
Copying ADF Scanner glass W I PRINTING F I W I PRINTI F NG Use the ADF for multiple-page documents. I Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
4 Press the up or down arrow button to scroll to Photo Reprint. 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copying a two-sided document 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to 2-Sided Copies.
Adjusting copy quality 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Quality. 5 Press the left or right arrow button to set the copy quality to Automatic, Draft, Normal, or Photo. 6 Press . Making a copy lighter or darker 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press .
Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Copies per Sheet.
5 Choose the duplex option that matches your original document: • If you are copying a one-sided document, then press the left or right arrow button to scroll to 1 to 2. • If you are copying a two-sided document, then press the left or right arrow button to scroll to 2 to 2. 6 Press to save the first page of the document to the printer memory. 7 Follow the instructions on the display. Making a duplex copy manually 1 Load paper.
Scanning ADF Scanner glass W I PRINTING F I W I PRINTI F NG Use the ADF for multiple-page documents. I Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
4 Press the left or right arrow button to select an application, and then press . 5 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 6 Press to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press 6 Press each time you make a selection. to start scanning. The scan is complete when the photo editing application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start.
Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan. When selecting settings for the scan: • Select to scan to the local computer or network computer where the OCR application is installed.
4 Navigate to: Printer Home > select your printer > Email 5 Select Photo, Document, or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 6 Compose your e-mail message.
3 Double-click Scan Center or All-In-One Center. 4 From the “What is being scanned?” area on the main screen, select a document type. 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate.
Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Check the scenarios below and follow the setup that is applicable to your telephone line.
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE PHONE LINE Connected to different wall jacks EXT LINE PHONE LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe to a distinctive ring service, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service EXT LINE 02 Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Scenario 2: Digital Subscriber Line (DSL) Follow this setup if you have a Digital Subscriber Line (DSL). EXT LINE A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxing) and digital Internet access.
Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. Scenario 5: Country-specific setup Different countries have different types of telephone wall jacks. The most common wall jack is the Registered Jack-11 (RJ-11), the standard adopted by most countries.
EXT LINE If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug port of the printer.
Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering port of the printer. This is called serial connection. machine into the Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning—Potential Damage: If your country is on the list, then do not remove the wrap plug from the printer.
Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports.
Entering your user information Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send. In some countries, you cannot send a fax without this information.
Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software. If you configure the fax settings in the printer control panel, then the fax software imports those settings. The changes appear the next time you launch the fax software. The printer also saves the settings that you choose in the fax software, unless you set the printer to block changes made from the computer.
From here You can Dialing and Sending • Set your fax name and fax number. • Adjust the dialing volume. • Set the dial method, redial time, number of redial attempts, dialing prefix, and fax sending speed. • Convert sent faxes into modes that receiving fax machines recognize. Otherwise, such faxes are aborted. • Enable error correction during transmission. • Set whether the printer scans the original document before or after dialing the recipient.
Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Speed Dial entries. Likewise, when you add contacts to the Speed Dial list of the fax software, the printer automatically saves them to the printer Address Book. You can save up to 89 contacts and 10 fax groups in the contact list.
6 Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook. 7 Click OK.
Tips for sending faxes Before you send a fax: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass. • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.
Receiving faxes Tips for receiving faxes When receiving faxes: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off. • If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer.
d Press again to select Auto Answer. e Press the arrow buttons to scroll to Off, and then press . 2 When the telephone rings and you hear fax tones when you pick up the handset, press on the printer or *9* on the telephone attached to the printer. Warning—Potential Damage: Do not touch the cables or the and ports while actively receiving a fax. Tips: • The default code for answering faxes manually is *9*, but for increased security, you can change it to a number that only you know.
What is my fax number? In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel.
How do I set the distinctive ring for the printer? Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know what telephone number was dialed, and what device you should use to answer the call.
How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it. Adjusting the dialing volume 1 From the printer control panel, press .
Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document. Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (half-toned) 200 x 200 When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press . How do I send a fax at a scheduled time? 1 From the printer control panel, press .
3 Press the arrow buttons to scroll to Reports, and then press . 4 Press the arrow buttons to scroll to Confirmation, and then press . 5 Press the arrow buttons to select a report printing option: • If you want to print a report every time you send a fax, then select For All or Print for All. • If you want to save on ink and print a report only when a fax job is unsuccessful, then select On Error. 6 Press .
5 Press the arrow buttons to scroll to Forward or Print & Forward, and then press 6 Using the keypad, enter the number to which you want to forward the fax, and then press . . When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. To disable fax forwarding, return to the Fax Forward menu, and then select Off. Can I block faxes? You can block faxes from specific numbers.
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
4 Select My printer is already set up. I am installing it on a new computer. 5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: – The printer is turned off or is powering up. – The printer is not connected to a wireless network and is in Power Saver mode.
If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network, and then click Continue. b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created.
3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen.
WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. or • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. d Write down the password for your network. Make sure you copy it exactly, including any capital letters. Windows Vista will enable the ad hoc network for you.
15 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it exactly, including any capital letters. 16 In the “Confirm network key” box, type the same WEP key. 17 Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. 18 Click OK twice to close the two open windows. 19 It may take a few minutes for your computer to recognize the new settings.
Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list.
Using the printer wirelessly 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to set up the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.
In Mac OS X version 10.4 or earlier a From the Finder, choose Utilities. b Double-click Printer Setup Utility or Print Center. c From the Printer List dialog, choose the printer you want to use, and then click Add. d From the Printer Browser, select your printer, and then click Add. 3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection.
i Make sure the new port is selected on the Ports tab, and then click Apply. The new port is listed with the printer name. j Click OK. Sharing a printer in a Macintosh environment 1 From the Apple menu, choose System Preferences. 2 From the menu bar, click Help System Preferences Help. 3 In the Search field, type sharing the printer on a network, and then press return. 4 To let other Macintosh computers on the network that use Mac OS X version 10.
Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router. Most access points have a Web page that can be accessed using a Web browser. You can also check the manual that came with your access point or router. If your access point or router is using the default settings, you can find the information in the manual.
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person. Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point.
Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet.
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on the printer. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. 1 Attach the large, rectangular connector to any USB port on your computer.
The following table compares the characteristics and requirements of the two types of wireless networks.
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality field indicates the relative strength of the wireless signal the printer is receiving.
How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and continue to step 2.
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget to add a new device to the router's list of allowed addresses.
What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other, either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols. A protocol can be thought of as a language, and like a language, it has rules allowing participants to communicate with each other.
What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point.
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on if it is turned off. Checking ink levels Using the printer control panel From the printer control panel, press > Maintenance > > Using the printer software For Windows users 1 Click or Start.
Aligning the printhead If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel 1 Load plain paper. 2 From the printer control panel, navigate to: > Maintenance > > Align Printer > An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start.
Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.
3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the printer is dry before beginning a new print job.
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point.
• • • • • “Print job does not print or is missing pages” on page 123 “Printer is printing blank pages” on page 124 “Printer is busy or does not respond” on page 124 “Cannot delete documents from the print queue” on page 125 “Cannot print through USB” on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press .
REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 W I PRINT F ING I 2 Remove the printhead. Warning—Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges.
RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.
• “Paper jam in the duplex unit” on page 126 • “Paper jam in the ADF (selected models only)” on page 127 • “Paper or specialty media misfeeds” on page 128 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to check for jammed paper. W I PRIN F TING I 3 Firmly grasp the paper, and then gently pull it out.
1 Push down the duplex latches and pull out the duplex unit. CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job.
1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. 2 Close the ADF door. 3 Touch DONE or press , depending on your printer model. 4 From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper.
Print troubleshooting • • • • “Poor quality at the edges of the page” on page 129 “Streaks or lines on printed image” on page 130 “Print speed is slow” on page 130 “Computer slows down when printing” on page 131 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.
3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Print Settings or Quality & Media. • From the Paper Type pop-up menu, choose a paper type. • From the Print Quality pop-up menu, choose Photo or Best. 5 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges.
Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord.
REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRIN
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTER” IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Scan Center is the active application. Otherwise, the correct menu bar does not appear.
• “Cannot run the fax software” on page 138 • “Fax error messages on the printer control panel” on page 138 For detailed descriptions of common terms and tasks, see the following: • “Setting up the printer to fax” on page 68 • “Faxing FAQ” on page 85 Fax troubleshooting checklist Before you troubleshoot, use the following checklist to solve most fax problems: • Check the dial tone to make sure that the cable connections are correct and that the telephone line is working.
Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information.
To make sure that error correction is enabled: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Error Correction, and then press . . 5 Check to see if error correction is set to On. If it is not set to On, press the arrow buttons to select On, and then press .
Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices. If the printer is sharing the telephone line with an answering machine, then make sure that the following are set: • Auto Answer is On.
To retrieve the correct code: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Manual Pickup Code, and then press . . 5 Copy the manual answer code that appears on the display.
Error Message: What it indicates: Fax Mode Unsupported The receiving fax machine does not support color fax or the scan resolution of the document that you are sending. Possible solutions: • Enable Auto Fax Conversion. The printer automatically converts color faxes to black and lowers the scan resolution of the document. • Lower the fax quality. • Reformat the document on Letter-size paper. The fax modem of the receiving fax machine does not support data compression.
Error Message: What it indicates: Phone Line Busy Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine). Possible solutions: • Set the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that it is working correctly.
Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types.
CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.
Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, and the wireless access point are all plugged in and turned on. • The wireless network is working properly. Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the Internet over a wireless connection. • Your SSID is correct. Print a network setup page to verify the SSID the printer is using.
Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection.
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors, including the abilities of your access point and network adapters.
d In the Wireless settings section, look for the SSID. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Obtain the SSID of the network that the printer is connected to: a From the printer, print a network setup page. b In the Wireless section, look for SSID. 3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked: CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the symbol.
TRY RUNNING THE INSTALLER AGAIN 1 Close the installer. 2 Remove the CD, and then restart the computer. 3 Insert the CD and then run the installer again. Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer. • If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard.
Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.
6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 8 Click OK, and then try to print again.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER) The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
If your access point is using WPA or WPA2 security, then the WPA passphrase should be: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive. Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.
For Macintosh users 1 Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network The AirPort status indicator should be green. Notes: • Yellow means the port is active but not connected. • Red means the port has not been configured. 2 Obtain the IP address of the access point: a From the Apple menu, navigate to: About This Mac > More Info b From the Contents pane, choose Network. c From the Active Services list, choose AirPort.
6 Press Enter. 7 If the printer responds, then you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then “Request timed out.” appears. • Your computer might not be connected to the network. • You may need to change the settings of your printer. Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address.
3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen.
For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to Windows users only 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again.
ELIMINATE NETWORK CONGESTION If a wireless network is too busy, the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include: • • • • • Transferring large files across the network Networked games Peer-to-peer file swapping applications Streaming video Too many computers on the wireless network at once ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications.
To assign a static IP address to the printer, do the following: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in the address field. Press Enter. The printer Web page loads. 4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set Static IP Address link.
Notices Product information Product name: Lexmark Pro200 Series Machine type: 4443 Model(s): 2W2, 2WE, 2Wn, 2nE Edition notice November 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S.
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc.
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 17.47 Copying The product is generating hard-copy output from hard-copy original documents. 11.38 Scanning The product is scanning hard-copy documents. 9.67 Ready The product is waiting for a print job. 7.89 Power Saver The product is in energy-saving mode. 3.97 Off 0.36 The product is plugged into a wall outlet, but the power switch is turned off.
PRINTER LICENSE AGREEMENT I agree that this patented printer is licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license agreement), and (2) pass this printer license/agreement to any subsequent user of this printer.
3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY).
7 UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software 8 9 10 11 12 13 14 15 16 17 18 19 Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed the basis for your upgrade eligibility. LIMITATION ON REVERSE ENGINEERING.
Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. * Products within the XX90 Series (including but not limited to models Z2390, Z2490, X2690, X3690, and X4690) are not subject to the Cartridge License Agreement.
Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile. Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, o
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada.
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc.
Index Numerics B 2-sided/Eco-Mode button 17 Back button 16 banner paper 29 bidirectional communication enabling 155 black and white scanning 66 blocking faxes 91 Bluetooth printing 47 setting the security level 47 setting up a connection 45 broadcast fax, sending immediately 83 buttons printer control panel 16 A ad hoc SSID 97 WEP 97 ad hoc network 107 ad hoc wireless network adding a printer 100 creating using Macintosh 97 creating using Windows 97 additional computers installing wireless printer 94 Ad
partial document or photo scans 132 poor scanned image quality 131 scan not successful 132 scanning takes too long or freezes the computer 133 Copy button 16 copy job canceling 60 copy quality, adjusting 58 copy troubleshooting scanner unit does not close 131 copying 56 adjusting quality 58 collating copies 58 enlarging an image 57 making a copy lighter or darker 58 multiple page images on one sheet 59 on both sides of the paper 59, 60 Pages per Sheet 59 photos 56 reducing an image 57 repeating an image 59
standard telephone line connection 68 VoIP 72 Fax Setup Utility 80 Fax Setup Wizard 80 fax troubleshooting cannot receive faxes 137 cannot run fax software 138 cannot send faxes 135 error messages, printer control panel 138 fax troubleshooting checklist 134 faxing Address Book 81 blocking 91 calling card, using 89 dial prefix 86 distinctive ring 87 duplex 90 fax history 90 pick up on 86 receiving automatically 84 receiving manually 84 rings 86 scheduling 89 sending a broadcast fax immediately 83 sending usi
USB 101 wireless 101 Macintosh printer software using 23 memory card inserting 39 printing documents from 36 printing photos using the proof sheet 44 scanning to 62 supported types 40 memory card cannot be inserted 141 memory card slots 9 memory card troubleshooting cannot print from a flash drive 141 checklist 141 nothing happens when memory card is inserted 141 minimum system requirements 21 multiple WEP keys 114 N N9UF Box 95 network connection with USB 111 network overview 104 network printer installin
printer sharing 102 sharing in Windows 102 printer control panel 9 using 16 printer does not print wireless 148 printer does not print wirelessly 149 printer does not respond 124 printer memory fax 91 printer printing blank pages 124 printer problems, basic solutions 119 Printer Settings 80 printer software installing 27 uninstalling 26 printer, setting as default 52 printhead aligning 116 printhead access 11 printhead error 120 printhead nozzles cleaning 117 printing collate 34 custom-size paper 38 documen
setting up fax country-specific 74 digital telephone service 73 DSL connection 71 standard telephone line connection 68 VoIP connection 72 setting up printer faxing 85 on wireless network (Macintosh) 94 on wireless network (Windows) 94 Settings button 17 settings timeout disabling 18 setup troubleshooting cannot print through USB 125 incorrect language appears on display 120 page does not print 123 printer does not respond 124 printer printing blank pages 124 printhead error 120 software did not install 122
U UK special wireless setup instructions 95 uninstalling printer software 26 updating printer software 25 updating the application list 66 USB 100, 111 cable 107 Macintosh 101 USB connection with network connection 111 USB port 11 user information, fax setting 79 using Macintosh printer software 23 Web Links 23 V Virtual Private Network 157 voice mail setting up 68 voice mail, fax settings 88 Voice over Internet Protocol (VoIP) fax setup 72 VoIP adapter 72 volume, adjusting ringer and dial tone 88 speaker
