Lexmark Prevail Pro700 Series Quick Reference Guide May 2009 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.
Contents Important safety information.........................................................2 About your printer.............................................................................5 Finding information about the printer...........................................................................................................................5 Minimizing your printer's environmental impact......................................................................................................
Scanning.............................................................................................28 Tips for scanning..................................................................................................................................................................28 Scanning to a local or network computer..................................................................................................................28 Scanning to a flash drive or memory card..............................
About your printer Finding information about the printer The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems.
• Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources. Conserving paper • Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs and for printing in Windows. • Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print multiple pages on one sheet.
Printer features Your printer comes with full features that will help you manage and accomplish printing and imaging tasks: • Wireless. Print and scan from virtually anywhere in your home or office over a secure wireless network, as well as share the printer among multiple computers. • Print. Print high quality documents and PDFs faster from a computer, from a USB flash drive, or from a Bluetooth device. Built-in two-sided printing lets you save money and the environment. • Copy.
Use the To 5 ADF paper guide Keep paper straight when feeding into the ADF. 6 ADF output tray Hold documents as they exit from the ADF. 7 Wi-Fi indicator Check wireless status. 8 Memory card slot Insert a memory card. 9 PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to the printer. 10 Printer control panel Operate the printer. 11 Paper tray Load paper. 12 Paper exit tray Hold paper as it exits.
6 Use the To EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 7 Power supply with port Connect the printer to a power source using the power cord. 8 Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams.
Use To 5 Photo Access the photo menu and print photos. 6 Back • Return to the previous screen. • Exit from one menu level to a higher one. 7 Select • Select menu options. • Save settings. • Feed or eject paper. Press and hold the button for 3 seconds to feed or eject paper from the printer. 8 Arrow buttons Navigate to menu or submenu items that appear on the display. 9 Display View: Note: The display is turned off in Power Saver mode.
Use To 5 Start Start a job, depending on which mode is selected. 6 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. 7 Cancel • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu.
Using memory cards and flash drives Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a memory card into the card slot or a flash drive into the USB port. Inserting a memory card Inserting a flash drive Notes: Notes: • Insert the card with the brand name label facing right.
Supported memory cards and file types Memory Card • • • • • • • • • • • • • • File Type Documents: Secure Digital (SD) • • • • • • • • • Secure Digital High Capacity (SDHC) Micro Secure Digital (with adapter) (Micro SD) Mini Secure Digital (with adapter) (Mini SD) MultiMedia Card (MMC) Reduced Size MultiMedia Card (with adapter) (RS-MMC) MultiMedia Card mobile (with adapter) (MMCmobile) Memory Stick Memory Stick PRO Memory Stick Duo (with adapter) Memory Stick PRO Duo (with adapter) .
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Use two hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet.
Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges. 7 Follow the instructions on the computer screen. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the list.
Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh users 1 From the Finder desktop, double-click the printer program folder. 2 Select Printer Utility from the list. 3 From the Maintenance tab, select Clean Print Nozzles. A cleaning page prints.
Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • • • • • • • • • Microsoft Windows 7 (Web only) Microsoft Windows Vista Microsoft Windows XP Microsoft Windows 2000 (SP4 or greater) Macintosh PowerPC OS X v10.3.9 or later Macintosh Intel OS X v10.4.4 or later Linux Ubuntu 8.04 LTS and 8.10 (Web only) Linux OpenSUSE 11.0 and 11.
Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Use the Lexmark Fax Solutions (referred to as Fax Solutions) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) To • • • • Send a fax. Receive a fax in three-in-one printers. Add, edit, or delete contacts in the built-in phone book. Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Using the Macintosh printer software Software installed during printer installation Software resident in the Macintosh OS Use the To Print dialog Adjust the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5 or later) • • • • • Access the printer utility. Troubleshoot. Order ink or supplies. Contact Lexmark. Check the printer software version installed on the computer.
Printing Printing a document 1 Load the paper in the printer. 2 Send the print job: For Windows users a With a document open, click File Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. d Click OK to close any printer software dialogs. e Click OK or Print. For Macintosh users a b c d With a document open, choose File > Print. From the Printer pop-up menu, choose the printer.
6 Select Extend Dry Time, and then select a setting. In regions with high humidity, select Extended. 7 Click OK to close any printer software dialogs. 8 Click OK or Print. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Layout.
Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card, flash drive, or digital camera set to mass storage mode. If image files and document files are stored in the memory device, then press to select Photos. 4 Press the up or down arrow button to scroll to Print Photos, and then press . 5 Press the up or down arrow button to select a photo printing option, and then press .
3 Select and print the document: If the printer is using a USB connection a Press the up or down arrow button to select the file name of the document that you want to print. b Press to start printing the document. If the printer is using a Wireless connection (selected models only) a Press the up or down arrow button to select the file name of the document that you want to print.
Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document.
3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Photo Reprint. 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper.
Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document.
6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file. Scanning to a flash drive or memory card Before you begin, make sure your flash drive or memory card is not write protected.
For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, select a document type. 5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page. 6 From the “Send scanned image to” menu, choose an application. 7 Click Scan.
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point.
• • • • • “Print job does not print or is missing pages” on page 34 “Printer is printing blank pages” on page 35 “Printer is busy or does not respond” on page 35 “Cannot delete documents from the print queue” on page 36 “Cannot print through USB” on page 36 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press .
REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer.
If the printer will not come out of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it.
Network Troubleshooting If you are having trouble setting up your printer on a network, print a network setup page, and then see the complete network troubleshooting information in the Network Getting Started Guide or the comprehensive User's Guide available on the installation software CD. Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. 1 Load plain paper.
Notices Edition notice May 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Federal Communications Commission (FCC) compliance information statement This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired operation.
