Pro700 Series User's Guide November 2010 Machine type(s): 4444 Model(s): 101, 10E www.lexmark.
Contents Safety information.......................................................................................5 About your printer.......................................................................................6 Thank you for choosing this printer!.........................................................................................................6 Minimizing your printer's environmental impact......................................................................................
Loading original documents on the scanner glass...................................................................................35 Loading original documents into the ADF...............................................................................................35 Printing......................................................................................................36 Tips for printing...............................................................................................................
Faxing........................................................................................................72 Setting up the printer to fax....................................................................................................................72 Configuring the fax settings.....................................................................................................................83 Creating a contact list................................................................................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges. • Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features.
What are you looking for? Find it here Help using the printer software Windows or Mac Help Open a printer software program or application, and then click Help. Click ? to view context-sensitive information. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on your operating system.
Understanding the parts of the printer 1 2 3 4 5 6 7 12 8 11 10 9 Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan and copy photos and documents. 3 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 4 ADF tray Load original documents in the ADF. Recommended for scanning, copying, or faxing multiple-page documents.
4 3 5 6 2 1 7 8 9 Use the To 1 Scanner unit Access the ink cartridges. 2 Ink cartridge access Install, replace, or remove the ink cartridges. 3 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. 4 USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Use two hands to install the black cartridge.
Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Paper Lexmark PerfectFinish Photo Paper • • • • Letter • • • • Letter A4 4 x 6 in. L A4 4 x 6 in. L Notes: • Availability may vary by country or region.
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 10 Use 1 3 2 1 4 5 8 9 6 7 To Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Copy Access the copy menu and make copies. 3 Scan Access the scan menu and scan documents.
Use 7 To Select • Select menu options. • Save settings. • Feed or eject paper. Press and hold the button for 3 seconds to feed or eject paper from the printer. 8 Arrow buttons Navigate to menu or submenu items that appear on the display. 9 Display View: • Printer status • Messages • Menus Note: The display is turned off in Power Saver mode. 10 Setup Access the setup menu and change printer settings. Note: The Copy, Scan, Fax, and Photo button lights are off when this button is selected.
Use 6 To 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. 7 Cancel • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu.
To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.
3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press 4 Press the up or down arrow button to scroll to Never, and then press . . Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected. Using the printer control panel menus 1 From the printer control panel, press . 2 Press the up or down arrow button to scroll to Defaults, and then press .
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • • • • • • • • • * Microsoft Windows 7 (Web only)* Microsoft Windows Vista (SP1) Microsoft Windows XP (SP3) Microsoft Windows 2000 (SP4 or later) Macintosh PowerPC OS X version 10.3.9 to 10.6 Macintosh Intel OS X version 10.4.4 to 10.6 Linux Ubuntu 8.10 and 8.04 LTS (Web only)* Linux openSUSE 11.1 and 11.
Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics To • • • • • • • • • • • Launch applications or programs. Access the Fax Solutions software. Scan or e-mail a photo or document. Edit scanned documents. Scan documents to PDF. Adjust settings for the printer. Order supplies. Maintain ink cartridges. Print a test page. Register the printer. Contact technical support. Manage, edit, transfer, and print photos and documents.
Use the To Printing Preferences When you select File Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • • • • • • Select the number of copies to print. Print two-sided copies. Select the paper type. Add a watermark. Enhance images. Save settings. Note: Printing Preferences is installed automatically with the printer software.
Use the To Network Card Reader (in Mac OS X version 10.6) • View the contents of a memory device inserted into a network printer. or Lexmark Network Card Reader (in Mac OS X version 10.5 or earlier) • Transfer photos and PDF documents from a memory device to the computer over a network. (referred to as Network Card Reader) Lexmark Printer Utility (not available in Mac OS X version 10.6) (referred to as Printer Utility) Wireless Setup Assistant (in Mac OS X version 10.
Use To Visit Lexmark SmartSolutions • Visit the SmartSolutions Web site. • Choose your custom solutions. Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased. Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to: Printer Home > select your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. In Mac OS X version 10.5 or earlier 1 From the Finder desktop, double-click the printer folder.
For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen to remove the software. Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD.
Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray.
3 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray. 1 2 Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. 4 Load the paper.
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. 1 2 3 6 Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. 7 Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, then extend the paper stop. Use both extenders for A4 and legal.
Loading envelopes or photo paper 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray.
3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper. Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both. 4 Load envelopes or photo paper. Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.
5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. 1 1 3 2 3 2 6 Insert the tray. 7 Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading various paper types Load up to 150 sheets of plain paper Make sure • The paper is designed for use with inkjet printers.
Load up to 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper Make sure • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) • The paper guides rest against the left, right, and bottom edges of the paper. Notes: • For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.
Load up to Make sure 25 sheets of labels • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam. • • • • 50 transparencies You load letter- or A4-size label sheets. The print side of the labels faces down. The top of the labels feeds into the printer first. The paper guides rest against the left, right, and bottom edges of the label sheets. • The rough side of the transparencies faces down.
Load up to Make sure 20 sheets of banner paper • The print side of the banner faces down. • The leading edge of the banner paper feeds into the printer first. • If your printer has more than one paper tray, then load banner paper in Tray 1. To load banner paper: 1 2 3 4 5 6 7 Pull the tray completely out of the printer. Remove all paper from the tray. Move the paper guides as though you were loading legal-size paper. Squeeze the lever and pull to extend the tray to legal size.
c Press the up or down arrow button to select the default photo print size for the printer, and then press . Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF.
Printing Tips for printing • • • • • Use the appropriate paper for your print job. Select a higher print quality for better prints. Make sure there is enough ink in the ink cartridges. Remove each sheet as it is printed when printing photos or when working with specialty media. Select the borderless setting when printing photos. Printing basic documents Printing a document For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup.
Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File > Print.
3 From the Copies area of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup.
4 From the menu bar, choose File > Print. 5 From the Printer pop-up menu, choose your printer. 6 From the print options pop-up menu, choose Layout. 7 From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. 8 Adjust other settings as needed. 9 Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network.
Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Type list > select Plain Paper 4 Navigate to: Paper Size list > select your envelope size If no size matches the envelope size, then set a custom size. 5 Select an orientation. 6 Click OK to close any printer software dialogs. 7 Click OK or Print.
4 Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the “Format for” pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose your paper size. If no paper size matches the label sheet size, then set a custom size. 4 Select an orientation, and then click OK.
For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the “Format for” pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose Manage Custom Sizes. 4 Adjust the settings as needed to create a custom size, and then click OK. 5 From the Paper Size pop-up menu, choose the custom size you created, and then click OK. 6 From the menu bar, choose File > Print. 7 From the printer pop-up menu, choose your printer. 8 Click Print.
Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. 2 Look for Memory Card Detected or Storage Device Detected on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it.
4 Press the up or down arrow button to scroll to Print Photos, and then press . 5 Press the up or down arrow button to select a photo printing option, and then press . Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF).
9 Press the up or down arrow button to scroll to , and then press . 10 If you want to adjust the print settings: a Press again. b Press the arrow buttons to make your selections. c Press to save your selections. d Press the up or down arrow button to scroll to Continue, and then press . 11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 12 Press .
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. Notes: • Make sure that the digital camera is set to the correct USB mode.
4 If you want to change the default print settings: a Press to access the PictBridge menu. b Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera. 5 See the documentation for your camera to begin printing.
12 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 13 Press to print the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device. • The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer.
Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press 4 Press the up or down arrow button to scroll to Security Level, and then press . . 5 Press the up or down arrow button to select the security level, and then press .
1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur. Notes: • A Bluetooth adapter is not included with the printer.
Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on select printer models, supports A4- and letter-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With a document open, click File > Print.
9 From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding. • For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait Landscape 2 1 2 1 • For Short-Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape 10 Click Print. Setting the duplex printing dry time (Macintosh only) In Mac OS X version 10.
Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer prints the odd-numbered pages and the instruction sheet.
Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printers folder opens.
3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. 4 From the Print Quality pop-up menu, choose Draft or Quick Print as the printing mode. 5 From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration. You must choose this configuration name from the Presets pop-up menu for each print job. Changing the printing mode for a single print job For Windows users 1 With a document open, click File > Print.
For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK.
3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open or See what's printing. 5 Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete.
Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document.
3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Photo Reprint. 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copying an ID card 1 Load paper. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to ID Card Copy. 4 Press .
Notes: • If you select Custom %, then press percent value. Press , and then press the left or right arrow button to select the desired custom to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type.
Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the left or right arrow button to select the number of copies, and then press .
5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. 6 Press . Making a duplex copy Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper.
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 1 2 3 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu.
Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document.
5 Press the left or right arrow button to select an application, and then press . 6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file.
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press 6 Press each time you make a selection. to start scanning. The scan is complete when the photo editing application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start.
Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan. When selecting settings for the scan: • Select to scan to the local computer or network computer where the OCR application is installed.
4 Navigate to: Printer Home > select your printer > Email 5 Select Photo, Document, or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 6 Compose your e-mail message.
3 Double-click Scan Center or All-In-One Center. 4 From the “What is being scanned?” area on the main screen, select a document type. 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate.
Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line EXT LINE To connect: Connect the cable from the wall jack to the port of the printer.
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE PHONE LINE To connect: 1 Connect the cable from the wall jack to the 2 Remove the protective plug from the port of the printer. port of the printer, and then connect the answering machine to the port. Connected to different wall jacks EXT LINE PHONE To connect: Connect the cable from the wall jack to the port of the printer.
Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received.
Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually (Auto Answer Off).
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port. Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. To connect: 1 Connect the cable from the wall jack to the 2 Remove the protective plug from the port of the printer. port of the printer, and then connect the telephone to the port.
Connecting the printer to a non-RJ-11 wall jack EXT LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack. Notes: • Do not remove the wrap plug from the port of the printer.
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer. EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering port of the printer. This is called serial connection.
EXT LINE To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Connect the printer to any of the N ports. EXT LINE N F N PHONE LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
6 Press the arrow buttons to scroll to Your Fax Number, and then press 7 Enter your fax number or your telephone number, and then press . . Setting the fax footer 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Fax Printing, and then press 4 Press the arrow buttons to scroll to Fax Footer, and then press 5 Press . . again to select On.
From here Ringing and Answering You can • Set the printer to receive faxes automatically or manually. Turn Auto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receive faxes automatically (Auto Answer On). • Set the distinctive ring. If you subscribe to the distinctive ring feature on your telephone line, then set the correct pattern for the printer in this menu. • Enable fax forwarding. • Set a manual answer code.
4 Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard opens. 5 Run the Fax Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection. Note: If you want to configure the advanced fax settings, then click Configure the advanced fax settings in the Fax tab of the Printer Home. This launches the Printer Setup Utility.
c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press when you make a selection. • If you want to add a contact manually, then use the keypad to enter the fax number, and then press . • If you want to import a contact, then press the arrow buttons to select a contact from the Address Book or the Redial List. Press when you make a selection. d When you are finished adding contacts to the group, select Done.
Sending faxes ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you Use the scanner glass for single pages, small items (such as purchased a printer without an ADF, load original documents postcards or photos), transparencies, photo paper, or thin or photos on the scanner glass. media (such as magazine clippings).
Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For Windows users 1 With a document open, click File Print. 2 From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears. 3 Follow the instructions on the computer screen. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer.
2 Set the number of rings before the printer picks up incoming faxes: a Press the arrow buttons to scroll to Pick Up On, and then press . b Press the arrow buttons to scroll to the number of rings that you want, and then press to save the setting. When the number of rings you set is detected, the printer automatically receives the incoming fax. Warning—Potential Damage: Do not touch the cables or the and ports while actively receiving a fax.
Faxing FAQ If I skipped the fax setup initially, do I need to run the installer again to set up the fax? You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software: 1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 72. 2 Configure the fax settings using the fax software. To access the fax software: For Windows users a Click or Start.
What is my dialing prefix? The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office. This can also be a country code or an area code that you need to enter if you are sending faxes outside of town.
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing. How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer. Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack.
3 Press the arrow buttons to scroll to Ringer Volume, and then press 4 Press the arrow buttons to select a ringer volume setting, and then press . . How can I make sure that fax calls go to the printer and voice calls go to the answering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine.
4 Press the right arrow button to scroll to Send Later, and then press 5 Enter the time you want to send the fax, and then press 6 Press . . to start scanning the document and to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time. How do I send a fax using a phone calling card? 1 Press Dialtone. You should hear the dial tone of the telephone line.
How do I print a fax on both sides of the paper? 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Fax Printing, and then press . 4 Press the arrow buttons to scroll to 2-Sided Faxes, and then press . 5 Press the arrow buttons to select a duplex setting: • Use Button Setting—Incoming faxes are printed on both sides of the paper if the 2-Sided button on the printer control panel is set to On.
e Use the keypad to enter the fax number, and then press to save. f Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to 50 numbers. 3 Block unidentified faxes (faxes without a Caller ID number). a Press the arrow buttons to scroll to Block NoID, and then press b Press the arrow buttons to scroll to On, and then press . to save the setting. Can I retrieve failed faxes? The printer saves an incoming fax to the printer memory before it prints the fax.
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
4 Select My printer is already set up. I am installing it on a new computer. 5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: – The printer is turned off or is powering up. – The printer is not connected to a wireless network and is in Power Saver mode.
If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network, and then click Continue. b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created.
3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen.
WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. or • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. d Write down the password for your network. Make sure you copy it exactly, including any capital letters. Windows Vista will enable the ad hoc network for you.
15 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it exactly, including any capital letters. 16 In the “Confirm network key” box, type the same WEP key. 17 Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. 18 Click OK twice to close the two open windows. 19 It may take a few minutes for your computer to recognize the new settings.
Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list.
Using the printer wirelessly Select the connection type that describes how you currently access your printer: If the printer is currently set up locally (using USB connection) 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to set up the printer wirelessly.
Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Wait for a minute for the Ethernet network interface to become active and acquire an IP address from the network. 3 Select the Network printer (see “Selecting the printer” on page 107).
If the printer is currently set up locally (using USB connection) 1 Close all open applications. 2 Insert the installation software CD. If the installation dialog does not appear after one minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.
Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack. 2 Wait one minute for the Ethernet network interface to become active and acquire an IP address from the network. 3 Add the printer (see “Add the printer” on page 109). 4 A second print queue will be created.
3 Press Enter, or click OK. The printer folder opens. b c d e Right-click the name of your printer. Click Sharing or Printer Properties. From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name. Click OK. 3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers.
Installing the printer on an Ethernet network Information you will need to set up the printer on an Ethernet network To configure your printer for an Ethernet network, organize the following information before you begin: Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices. Note: WPS only supports networks that communicate through wireless access points (wireless routers).
Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check your computer to see if a program was installed with your network adapter.
Wired network example • A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. • The network is connected to the Internet through a DSL or cable modem. Internet Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities.
Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet.
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on the printer. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. 1 Attach the large, rectangular connector to any USB port on your computer.
The following table compares the characteristics and requirements of the two types of wireless networks.
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality field indicates the relative strength of the wireless signal the printer is receiving.
How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and continue to step 2.
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget to add a new device to the router's list of allowed addresses.
What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other, either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols. A protocol can be thought of as a language, and like a language, it has rules allowing participants to communicate with each other.
What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point.
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on if it is turned off. Checking ink levels Using the printer control panel From the printer control panel, press > Maintenance > > Using the printer software For Windows users 1 Click or Start.
Aligning the printhead If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel 1 Load plain paper. 2 From the printer control panel, navigate to: > Maintenance > > Align Printer > An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start.
Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.
3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job.
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point.
• • • • • “Print job does not print or is missing pages” on page 131 “Printer is printing blank pages” on page 133 “Printer is busy or does not respond” on page 133 “Cannot delete documents from the print queue” on page 134 “Cannot print through USB” on page 134 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press .
REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only. 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose your printer, and then click Print. If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers in the Default tab, select your printer, and then click Add.
Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 12 for more information. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press .
Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to check for jammed paper. 3 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 4 Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Push down the duplex latches and pull out the duplex unit.
2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. 2 Close the ADF door. 3 Touch DONE or press , depending on your printer model. 4 From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper.
• “Print speed is slow” on page 139 • “Computer slows down when printing” on page 140 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter-size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.
4 From the print options pop-up menu, choose Print Settings or Quality & Media. • From the Paper Type pop-up menu, choose a paper type. • From the Print Quality pop-up menu, choose Photo or Best. 5 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges.
Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord.
REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRIN
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTER” IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Scan Center is the active application. Otherwise, the correct menu bar does not appear.
• “Cannot run the fax software” on page 147 • “Fax error messages on the printer control panel” on page 147 For detailed descriptions of common terms and tasks, see the following: • “Setting up the printer to fax” on page 72 • “Faxing FAQ” on page 90 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem wh
DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.
ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support. To make sure that automatic fax conversion is enabled: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press .
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set: • Auto Answer is Off (if you have only one number on the telephone line). • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service). MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX.
Cannot run the fax software The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software. MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the “Install Additional Software” screen during installation.
Error Message: What it indicates: Possible solutions: Unsupported Resolution The receiving fax machine does not support the scan resolution of the document that you are sending. Unrecoverable Fax Error The fax modem encountered critical errors. Turn off the printer, turn it back on, and then resend the fax. Fax Modem Error The fax modem of the printer may be busy, or the fax modem may have encountered problems during transmission. Turn off the printer, turn it back on, and then resend the fax.
Error Message: What it indicates: No Answer Auto Answer may have been turned off on the receiving fax machine. Possible solutions: • Verify the number, and then resend the fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer. • Schedule to resend the fax at a later time.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.
Network troubleshooting • • • • “Network troubleshooting checklist” on page 151 “The Continue button is unavailable” on page 152 “Cannot print and there is a firewall on the computer” on page 153 “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 154 Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the wireless access point are all plugged in
• The printer is located away from obstacles or electronic devices that could interfere with the wireless signal. Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete. Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices. • The computer is not connected to a VPN.
4 Plug the power cord back into the power outlet. 5 Turn on the printer, and then resume the installation on your computer. TRY RUNNING THE INSTALLER AGAIN 1 Close the installer. 2 Remove the CD, and then restart the computer. 3 Insert the CD and then run the installer again. Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer.
Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling.
MAKE SURE DEMO MODE IS TURNED OFF Select printer features are not available when Demo Mode is turned on. From the home screen, navigate to: > Demo Mode > Off > save the setting CHECK YOUR WEP KEY OR WPA PASSPHRASE If your access point is using WEP security, then the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point. • If you set the access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.
For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to: System Preferences > Network > AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu. 2 Write down the SSID. In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID.
ENABLE THE PRINTER Confirm that the printer is enabled: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the new printer; from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly.
Wi-Fi indicator light is not lit CHECK POWER If the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the following: • Make sure the printer is plugged in and turned on. • Make sure the printer is plugged into a working outlet. • If the printer is plugged into a power strip, make sure it is turned on and working.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER) The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
If your access point is using WPA or WPA2 security, then the WPA passphrase should be: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive. Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.
For Macintosh users 1 Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network The AirPort status indicator should be green. Notes: • Yellow means the port is active but not connected. • Red means the port has not been configured. 2 Obtain the IP address of the access point: a From the Apple menu, navigate to: About This Mac > More Info b From the Contents pane, choose Network. c From the Active Services list, choose AirPort.
6 Press Enter. 7 If the printer responds, then you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then “Request timed out.” appears. • Your computer might not be connected to the network. • You may need to change the settings of your printer. Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address.
3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen.
For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to Windows users only 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again.
ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications. Try turning on any potential sources of interference and see if it causes the problem. If it does, separate your wireless network from the device.
7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads. CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer.
Notices Product information Product name: Lexmark Pro700 Series Machine type: 4444 Model(s): 101, 10E Edition notice November 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S.
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
Battery notice This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE 3 4 5 6 7 MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM.
8 LIMITATION OF REMEDIES. To the maximum extent permitted by applicable law, the entire liability of Lexmark, its suppliers, affiliates, and resellers, and your exclusive remedy shall be as follows: Lexmark will provide the express limited warranty described above. If Lexmark does not remedy defective media as warranted, you may terminate your license and your money will be refunded upon the return of all of your copies of the Software Program. 9 LIMITATION OF LIABILITY.
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to “sign” a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT.
Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. Products equipped with 2.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc.
Index A B ad hoc SSID 102 WEP 102 ad hoc network 116 ad hoc wireless network adding a printer 105 creating using Macintosh 102 creating using Windows 102 additional computers installing wireless printer 99 Address Book setting up 85, 86 Address Book, fax setting 83 ADF output tray location 9 ADF paper guide location 9 ADF tray location 9 adjusting dialing and ringer volume 92 adjusting speaker volume 92 AIO Setup Utility 84 AliceBox 100 aligning the printhead 125 answering machine best settings for fax 93
copier or scanner does not respond 140 partial document or photo scans 141 poor scanned image quality 140 scan not successful 141 scanning takes too long or freezes the computer 142 copy job canceling 64 copy quality, adjusting 61 copy troubleshooting scanner unit does not close 140 copying 59 adjusting quality 61 collating copies 62 enlarging an image 60 ID cards 60 making a copy lighter or darker 61 multiple page images on one sheet 62 on both sides of the paper 63 Pages per Sheet 62 photos 59 reducing an
fax sending speed setting 83 fax settings configuring 83, 84 for answering machine 93 for voice mail 93 fax setup country-specific 78 digital telephone service 77 DSL connection 75 standard telephone line connection 72 VoIP 76 Fax Setup Wizard 84 fax troubleshooting cannot receive faxes 145 cannot run fax software 147 cannot send faxes 143 error messages, printer control panel 147 fax troubleshooting checklist 143 faxing Address Book 85, 86 blocking 95 calling card, using 94 dial prefix 91 distinctive ring
line filter 75 LINE port location 10 LiveBox 100 loading documents into the Automatic Document Feeder (ADF) 35 documents on scanner glass 35 envelopes 40 envelopes or photo paper 29 paper tray 26 various paper types 31 locating SSID 113 WEP key 112 WPA passphrase 112 M MAC address 120 finding 121 MAC address filtering 120 Macintosh installing printer on wired network (Ethernet) 111 installing printer on wireless network 99 USB 107 wireless 107 Macintosh printer software using 21 memory card inserting 42 pr
Power Saver timeout changing 16 power supply port location 10 print job canceling 57 pausing 56 resuming 57 print speed is slow 139 print troubleshooting cannot delete documents from print queue 134 computer slows down when printing 140 poor quality at the edges of page 138 slow print speed 139 streaks or lines on printed image 139 printer sharing 109 sharing in Windows 109 printer control panel buttons 14 location 9 using 14 printer does not print wireless 153 printer does not print wirelessly 157 printer
security information wireless network 113 security key 113 selecting the wireless port 164 sender information registering 82 sending a scheduled fax 93 sending faxes, tips 87 sent history report 94 Service Center 128 setting Auto Answer 91 Caller ID 82 fax header and footer 82 fax quality 93 maximum sending speed 83 sender information 82 Transmit Terminal Identification (TTI) 82 setting the duplex printing dry time 53 setting up fax country-specific 78 digital telephone service 77 DSL connection 75 standard
troubleshooting, wireless cannot print over wireless network 154 changing wireless settings after installation (Mac) 101 changing wireless settings after installation (Windows) 101 photos do not print from memory card across wireless network 150 resolving communication problems 166 Wi-Fi indicator light is blinking orange 160 Wi-Fi indicator light is not lit 159 Wi-Fi indicator light is still orange 159 Two-Sided Printing Dry Time choosing a given setting 53 TX report, fax 94 U UK special wireless setup in
Wi-Fi Protected Setup logo identifying 112 WPA 97 WPA passphrase locating 112 WPA2 97 WPS 105 Index 191
