Operation Manual

• “Print job does not print or is missing pages” on page 116

• “Printer is printing blank pages” on page 117

• “Printer is busy or does not respond” on page 118

• “Cannot delete documents from the print queue” on page 118

• “Cannot print through USB” on page 118

Incorrect language appears on the display

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

CHANGE THE LANGUAGE USING THE PRINTER MENUS

1 From the home screen, navigate to Use Factory Defaults:

> Use Factory Defaults

2 Touch Yes.

The printer resets and starts the initial printer setup.

3 Complete the initial printer setup.

Printhead errors

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

REMOVE AND REINSERT THE PRINTHEAD

1 Open the printer and lift the latch.

Troubleshooting

114