Lexmark Prestige Pro800 Series Quick Reference Guide May 2009 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.
Contents Important safety information.........................................................2 About your printer.............................................................................5 Finding information about the printer...........................................................................................................................5 Minimizing your printer's environmental impact......................................................................................................
Canceling copy jobs...........................................................................................................................................................27 Scanning.............................................................................................28 Tips for scanning..................................................................................................................................................................28 Scanning to a local or network computer.........
About your printer Finding information about the printer The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems.
• Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources. Conserving paper • Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs and for printing in Windows. • Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print multiple pages on one sheet.
Printer features Your printer comes with full features that will help you manage and accomplish printing and imaging tasks: • Wireless or Ethernet networking. Print and scan from virtually anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers. • Intuitive touch screen. Use the full-featured color touch screen for fast, easy access to all the printer menus.
Understanding the parts of the printer Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan and copy photos and documents. 3 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 4 ADF tray Load original documents in the ADF. Recommended for scanning, copying, or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Use the To 1 Scanner unit 2 Printhead Install, replace, or remove ink cartridges. 3 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. 4 USB port Connect the printer to a computer using a USB cable. • Access the ink cartridges and printhead. • Remove paper jams. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
Use 1 To Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Back • Return to the previous screen. • Exit from one menu level to a higher one. 3 Touch screen display • Navigate the printer menus. • Change settings. • View printer messages and animation. Note: The display is turned off in Power Saver mode.
Display item Description 1 Copy Access the copy menu and make copies. 2 Scan Access the scan menu and scan documents. 3 Memory Device View, select, print, or attach photos and documents to e-mail. Note: This icon appears only when you return to the home screen while a memory card, flash drive, or PictBridge-enabled camera is connected to the printer. or PictBridge 4 SmartSolutions Open the SmartSolutions menu. 5 Ink levels 6 Setup • Display the current ink levels of the installed tanks.
Display item Description 7 2-Sided Print on both sides of a sheet of paper. 8 Eco-Mode Activate Eco-Mode to select the following options: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for 10 minutes. • Set screen brightness to low. Navigating menus using the printer control panel Touch-screen models • • • • To perform a new task, always start from the home screen. Touch to open the home screen.
Using memory cards and flash drives Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a memory card into the card slot or a flash drive into the USB port. Inserting a memory card Inserting a flash drive Notes: Notes: • Insert the card with the brand name label facing right.
Supported memory cards and file types Memory Card • • • • • • • • • • • • • • File Type Documents: Secure Digital (SD) • • • • • • • • • Secure Digital High Capacity (SDHC) Micro Secure Digital (with adapter) (Micro SD) Mini Secure Digital (with adapter) (Mini SD) MultiMedia Card (MMC) Reduced Size MultiMedia Card (with adapter) (RS-MMC) MultiMedia Card mobile (with adapter) (MMCmobile) Memory Stick Memory Stick PRO Memory Stick Duo (with adapter) Memory Stick PRO Duo (with adapter) .
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Use two hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet.
Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges. 7 Follow the instructions on the computer screen. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the list.
3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance tab, click Clean cartridges. 6 Follow the instructions on the computer screen. For Macintosh users 1 From the Finder desktop, double-click the printer program folder. 2 Select Printer Utility from the list. 3 From the Maintenance tab, select Clean Print Nozzles. A cleaning page prints.
Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • • • • • • • • • Microsoft Windows 7 (Web only)1 Microsoft Windows Vista (SP1) Microsoft Windows XP (SP3) Microsoft Windows 2000 (SP4 or greater) Macintosh PowerPC OS X v10.3.9 or later Macintosh Intel OS X v10.4.4 or later Linux Ubuntu 8.04 LTS and 8.10 (Web only)1 Linux OpenSUSE 11.0 and 11.
Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Use the Lexmark Fax Solutions (referred to as Fax Solutions) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) To • • • • Send a fax. Receive a fax in three-in-one printers. Add, edit, or delete contacts in the built-in phone book. Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Using the Macintosh printer software Software installed during printer installation Software resident in the Macintosh OS Use the To Print dialog Adjust the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5 or later) • • • • • Access the printer utility. Troubleshoot. Order ink or supplies. Contact Lexmark. Check the printer software version installed on the computer.
Printing Printing a document 1 Load the paper in the printer. 2 Send the print job: For Windows users a With a document open, click File Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. d Click OK to close any printer software dialogs. e Click OK or Print. For Macintosh users a b c d With a document open, choose File > Print. From the Printer pop-up menu, choose the printer.
6 Select Extend Dry Time, and then select a setting. In regions with high humidity, select Extended. 7 Click OK to close any printer software dialogs. 8 Click OK or Print. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Layout.
Printing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card, flash drive, or digital camera set to mass storage mode. The Memory Device screen appears on the display. 3 Touch View Photos. The Select Photos screen appears. 4 Touch the photo or photos you want to print. Tips: • If you want to clear a selected photo, then touch the photo again. • If you want to view more photos, then touch the left or right arrow, and then touch the photo to select it.
Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document.
Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the home screen, navigate to Photo Reprint: SmartSolutions > Photo Reprint 4 Touch Continue. 5 Select the photo print size, and then touch Accept. 6 Touch Continue to start printing. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document.
5 Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection. 6 Press to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file. Scanning to a flash drive or memory card Before you begin, make sure your flash drive or memory card is not write protected.
6 Click Email, and then select Photo, Document or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. 7 When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 8 Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.
5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen.
E-mailing Sending e-mail Tips for e-mailing • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
7 If you want to change the default e-mail subject: a Touch Subject. b Enter your subject, and then touch OK. 8 If you want to change the default e-mail message: a Touch Message. b Enter your message, and then touch OK. 9 Press . Attaching a document or photo to e-mail 1 Insert the flash drive or memory card. The Memory Device screen appears on the display. Notes: • The printer reads only one memory device at a time.
7 To enter additional recipients, touch Add Recipient, and then enter the e-mail address, name, or group you want to add. Touch Accept every time you add a recipient. Note: You can send an e-mail to up to 30 recipients. 8 Touch Send. Canceling an e-mail To cancel an e-mail, press .
Using SmartSolutions What is SmartSolutions? SmartSolutions is a suite of solutions that you can create, customize, and download from the Web site (smartsolutions.lexmark.com) to your printer. Using the SmartSolutions Web site, you can create solutions by choosing printer functions, applying settings for those functions, and then downloading them to your printer for later use. You can create multiple solutions for the tasks you frequently repeat and wish to simplify.
Solution Description Photo Viewer* View photos from Web sites with options to print or send an e-mail with a link to the selected photos. Cartridge Finder* View information on local stores where you can purchase cartridges with an option to print or e-mail cartridge information. * You can select one or more of these solutions as your printer screen saver. Examples: • If you are a business owner or supervisor who frequently prints a work schedule, then you could create a Print a File solution.
For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Select your printer. For Macintosh users From the Finder desktop, double-click the printer program folder. 2 Select the SmartSolutions link. 3 From the SmartSolutions Web site, log in or create an account. 4 Add your printer. Note: You only need to add your printer once. The next time you want to create or customize printer solutions you do not need to add it again.
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point.
• • • • • “Print job does not print or is missing pages” on page 41 “Printer is printing blank pages” on page 42 “Printer is busy or does not respond” on page 42 “Cannot delete documents from the print queue” on page 42 “Cannot print through USB” on page 43 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factor
3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer.
Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 15 for more information. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain paper.
Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.
Notices Edition notice May 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Federal Communications Commission (FCC) compliance information statement This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired operation.
