Lexmark S400 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 201, 20E www.lexmark.
Contents Safety information.............................................................................5 About your printer.............................................................................6 Thank you for choosing this printer!...............................................................................................................................6 Minimizing your printer's environmental impact..................................................................................................
Printing...............................................................................................30 Tips for printing....................................................................................................................................................................30 Printing basic documents.................................................................................................................................................30 Printing specialty documents......................
Creating a contact list........................................................................................................................................................75 Sending faxes........................................................................................................................................................................77 Receiving faxes.......................................................................................................................................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious.
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. • Recycle the product packaging.
What are you looking for? Find it here Help using the printer software Windows or Mac Help Open a printer software program or application, and then click Help. Click to view context-sensitive information. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on your operating system.
Understanding the parts of the printer 14 13 1 12 11 2 10 9 3 8 W INT F ING W 7 I PR I I PRI NTI F NG I 4 6 5 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator Check wireless status. 4 Memory card slots Insert a memory card. 5 PictBridge and USB port Connect a PictBridge-enabled digital camera, USB Bluetooth adapter or a flash drive to the printer. 6 Card reader light Check card reader status.
1 2 W I PRINTIN G F I 9 8 MAC 3 : XX XX XX XX XX XX 7 W 4 I PRINTIN G F I 5 6 Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan and copy photos and documents. 3 Power supply with port Connect the printer to a power source. 4 EXT Port Connect additional devices (telephone or answering machine) to the printer and the telephone line.
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. W I PRIN F TING I Note: The printhead moves to the cartridge installation position.
Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Paper Lexmark PerfectFinish Photo Paper • • • • Letter • • • • Letter A4 4 x 6 in. L A4 4 x 6 in. L Notes: • Availability may vary by country or region.
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 1 10 2 9 3 7 8 Use the: 1 5 4 6 To Power button • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Copy button Access the copy menu and make copies.
6 Use the: To Display View: Note: The display is turned off in Power Saver mode. 7 Arrow buttons 8 Select button • Printer status • Messages • Menus Choose a menu or submenu item that appears on the display. • Select menu options. • Save settings. • Feed or eject paper. Press and hold for 3 seconds to feed or eject paper from the printer. 9 Back button 10 Setup button • Return to the previous screen. • Exit from one menu level to a higher one.
Use the: To 4 Color/Black Switch to color mode or black-and-white mode. 5 Start button Start a print, scan, fax, or copy job, depending on which mode is selected. 6 Cancel button • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings.
To change the temporary settings into new default settings 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . Use Current appears on the display. 4 Press again to select Use Current. 5 Press until you exit Setup, or press another mode button.
Notes: • If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode. • Eco-Mode is enabled by default. To change the Eco-Mode setting: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device Setup, and then press . 3 Press the arrow buttons to scroll to Eco-Mode. 4 Select the Eco-Mode setting, and then press 5 Press . until you exit Setup, or press another mode button.
Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • • • • • • • • • Microsoft Windows 7 (Web only)1 Microsoft Windows Vista (SP1) Microsoft Windows XP (SP3) Microsoft Windows 2000 (SP4 or greater) Macintosh PowerPC OS X v10.3.9 or later Macintosh Intel OS X v10.4.4 or later Linux Ubuntu 8.04 LTS and 8.10 (Web only)1 Linux OpenSUSE 11.0 and 11.
Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics To • • • • • • • • • • • Launch applications or programs. Access the Fax Solutions software. Scan or e-mail a photo or document. Edit scanned documents. Scan documents to PDF. Adjust settings for the printer. Order supplies. Maintain ink cartridges. Print a test page. Register the printer. Contact technical support. Manage, edit, transfer, and print photos and documents.
Use the To Printing Preferences When you select File Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • • • • • • Select the number of copies to print. Print two-sided copies. Select the paper type. Add a watermark. Enhance images. Save settings. Note: Printing Preferences is installed automatically with the printer software.
Use the To Lexmark Network Card Reader • View the contents of a memory device inserted into a network printer. • Transfer photos and PDF documents from a memory device to the computer (referred to as Network Card Reader) over a network. Lexmark Printer Utility • • • • • • • (referred to as Printer Utility) Lexmark Wireless Setup Assistant Get help with cartridge installation. Print a test page. Print an alignment page. Clean the printhead nozzles. Order ink or supplies. Register the printer.
Updating the printer software (Windows only) Checking for software updates 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen. Enabling automatic software updates 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup.
Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. W I PR INT ING F I Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings.
Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality.
Load up to: Make sure that: 10 envelopes • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner.
Load up to: Make sure that: 25 sheets of photo/glossy paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not recommended for use with expensive paper such as heavyweight matte, labels, photo cards and glossy paper. 10 iron-on transfers • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup.
Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. W I PRIN F TING W I I PRINTI F NG I Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. 1 Adjust the paper guide on the ADF tray to the width of the original document.
Printing Tips for printing • • • • • Use the appropriate paper for your print job. Select a higher print quality for better prints. Make sure there is enough ink in the ink cartridges. Remove each sheet as it is printed when printing photos or when working with specialty media. Select the borderless setting when printing photos. Printing basic documents Printing a document 1 Load the paper in the printer. 2 Send the print job: For Windows users a With a document open, click File Print.
Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File Print.
3 From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Print.
7 From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. • If you want to print a border around each page image, then choose an option from the Border pop-up menu. 8 Click Print.
Printing specialty documents Printing envelopes 1 Load the envelopes in the printer. 2 Send the print job: For Windows users a b c d With a document open, click File Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size. Note: To print on a custom-size envelope, select Custom Size, and then specify the height and width of the envelope. e Select an orientation.
c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. d Click OK to close any printer software dialogs. e Click OK or Print. For Macintosh users a b c d e With a document open, choose File > Print. From the Printer pop-up menu, choose the printer. If necessary, click the disclosure triangle.
For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup. 5 From the Settings pop-up menu, choose Custom Paper Size. 6 Create a custom size: a Select Use custom page size. b Type the Width and Height of the paper. c Choose a Feed Method. d Click OK. 7 Click Print.
6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. 3 2 W I PRIN F TING I 1 Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a document open, choose File > Print. 2 From the print options pop-up menu, choose Paper Handling. 3 From the Print or “Pages to print” pop-up menu, select to print the odd numbered pages.
Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a memory card into the card slot or a flash drive into the USB port.
Supported memory cards and file types Memory Card • • • • • • • • • • • • • • File Type Documents: Secure Digital (SD) • • • • • • • • • Micro Secure Digital (with adapter) (Micro SD) Mini Secure Digital (with adapter) (Mini SD) MultiMedia Card (MMC) Reduced Size MultiMedia Card (with adapter) (RS-MMC) MultiMedia Card mobile (with adapter) (MMCmobile) Memory Stick Memory Stick PRO Memory Stick Duo (with adapter) Memory Stick PRO Duo (with adapter) .doc (Microsoft Word) .xls (Microsoft Excel) .
7 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 8 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memory device using the printer software 1 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer.
5 Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. 6 See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing from the camera. Printing photos from a memory device using the proof sheet 1 Load letter- or A4-size plain paper. 2 From the printer control panel, press .
Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer or connect the camera to the printer.
To set up a connection between the printer and a Bluetooth-enabled device: 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer. W I P R IN TIN G F I Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup, and then press 4 Press the arrow buttons to scroll to Discovery, and then press . .
Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. W I P R IN TIN G F I Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup, and then press button 4 Press the arrow buttons to scroll to Security Level, and then press . . 5 Press the arrow buttons to select the security level, and then press .
1 Insert a USB Bluetooth adapter into the USB port. W I P R IN TIN G F I Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur. Notes: • A Bluetooth adapter is not included with the printer.
3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer. For Macintosh users 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print.
3 Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. 4 From the Print Quality pop-up menu, choose Automatic, Quick Print, Normal, or Best.
5 Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume or Restart. • If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause Printing. For Macintosh users 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 From the Printers list or pop-up menu, choose the printer. 4 Click Open Print Queue or Set Up Printers depending on your operating system.
Copying ADF Scanner glass W I PRINTING F I W I PRINTI F NG I Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
3 From the printer control panel, press 4 Press . until Photo Reprint appears. 5 Press the arrow buttons to scroll to Yes, and then press . 6 Press the arrow buttons to select the desired photo size, and then press 7 Press . . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Enlarging or reducing images 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the printer control panel, press 4 Press .
3 From the printer control panel, press 4 Press . until Lighter/Darker appears. 5 Press the arrow buttons to adjust the slider. Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy darker. 6 Press . Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper.
Copying multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. For example, you can condense a 20-page document into five pages if you use this setting to print four page images per sheet. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press . until Pages per Sheet appears.
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 3 2 W I PRIN F TING 1 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu.
Scanning ADF Scanner glass W I PRINTING F I W I PRINTI F NG I Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
5 Press the arrow buttons to select an application, and then press . 6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file.
6 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press 7 Press each time you make a selection. . The scan is complete when the photo editing application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start.
Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan. When selecting settings for the scan: • Select to scan to the local computer or network computer where the OCR is installed.
3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click Email, and then select Photo, Document or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. 7 When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 8 Compose your e-mail message.
For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, choose a document type. 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF.
3 Select a local or network computer to receive the scan and then press . Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Check the scenarios below and follow the setup that is applicable to your telephone line.
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE PHONE LINE Connected to different wall jacks EXT LINE PHONE LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe to a distinctive ring service, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service EXT LINE 02 Tips for this setup: • This setup works best if you subscribe to a distinctive ring service.
Scenario 2: Digital Subscriber Line (DSL) Follow this setup if you have a Digital Subscriber Line (DSL). EXT LINE A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxing) and digital Internet access.
Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. Scenario 5: Country-specific setup Different countries have different types of telephone wall jacks. The most common wall jack is the Registered Jack-11 (RJ-11), the standard adopted by most countries.
Connecting the printer to a non-RJ-11 wall jack To set up the printer for faxing, connect the printer to the RJ-11 adapter that comes with the printer, and then plug the adapter into the wall jack. You can also connect an additional device (telephone or answering machine) to the same telephone line. If the additional device does not have an RJ-11 connector, then connect it directly to the wall port of the printer. jack.
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap port of the printer. plug and plug the device into the EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering port of the printer. This is called serial connection.
EXT LINE Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Connect the printer to any of the N ports. EXT LINE N F N PHONE LINE Entering your user information Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send. In some countries, you cannot send a fax without this information.
3 Press the arrow buttons to scroll to Fax Footer, and then press 4 Press . again to select On. 5 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information, then do the following: a Press twice. b Press the arrow buttons to scroll to Device Setup, and then press c Press the arrow buttons to scroll to Date/Time, and then press d Enter the date using the keypad, and then press . e Enter the time using the keypad, and then press . .
Configuring fax settings using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Configure the fax settings using the selections in the menu: From here You can Address Book Set up, view, or print the Address Book. Reports • Print activity logs. Activity logs let you view the sent and received fax history of your printer. • Print confirmation pages or transmission reports.
Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Speed Dial entries. Likewise, when you add contacts to the Speed Dial list of the fax software, the printer automatically saves them to the printer Address Book. You can save up to 89 contacts and 10 fax groups in the contact list.
Creating a contact list using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press . again to select Address Book. 4 To add a fax number to your Address Book: a Press the arrow buttons to scroll to Add. b Press c Press . again to select the Speed Dial number. Note: Numbers 1 to 89 are for individual contacts. Numbers 90 to 99 are for group contacts.
Sending faxes ADF Scanner glass W I PRINTING F I W I PRINTI F NG I Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Sending faxes using the computer For Windows users 1 With a document open, click File Print. 2 From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears. 3 Follow the instructions on the computer screen. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer.
When the number of rings you set is detected, the printer automatically receives the incoming fax. Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received.
For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Click Printer Home. The Printer Home opens. d Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard opens. e Run the Fax Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection. For Macintosh users a From the Finder desktop, double-click the printer folder.
When do I need to set Auto Answer to On? Set Auto Answer to On if you want the printer to receive faxes automatically. If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer to On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer. This lets the other devices pick up the voice calls first.
How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer. Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack. 2 Listen for a dial tone through the telephone handset.
How can I make sure that the fax answers the call before the answering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after five rings. This way, the answering machine picks up calls first and your voice calls are received.
5 Press the arrow buttons to scroll to Send Later, and then press 6 Enter the time you want to send the fax, and then press . . 7 If the printer is not set to the 24-hour mode, press the arrow buttons to select AM or PM, and then press 8 Press . to start scanning the document and save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time.
6 To print fax activity reports, press the arrow buttons to scroll to Print Reports, and then press . • To print sent fax history only, press the arrow buttons to scroll to Send Log, and then press . • To print received fax history only, press the arrow buttons to scroll to Receive Log, and then press . • To print sent and received fax history, press the arrow buttons to scroll to Activity Report, and then press . How do I forward a fax? 1 From the printer control panel, press .
Can I retrieve failed faxes? The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to be printed. If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report the next time it is turned on.
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues with an n router, verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
4 Select My printer is already set up. I am installing it on a new computer. 5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: – The printer is turned off or is powering up. – The printer is not connected to a wireless network and is in Power Saver mode.
If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network, and then click Continue. b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created.
4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen.
WEP keys must be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard d Write down the password for your network. Be sure to use the exact spelling and capitalization. Windows Vista will enable the ad hoc network for you.
15 If Network Authentication appears in the list, select Open. 16 In the “Data encryption” list, select WEP. 17 If necessary, clear the “The key is provided for me automatically” check box. 18 In the Network Key box, type in a WEP key. 19 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it down exactly, including any capital letters. 20 In the “Confirm network key” box, type the same WEP key.
3 Create a name for the ad hoc network, and then click OK. Note: Store the network name and password in a safe place for future reference. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured. For Windows users 1 Click or Start.
Switching between USB and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Using the printer wirelessly 1 Click or Start.
Using the printer locally (USB) If the printer is currently set up for wireless 1 Attach one end of a USB cable to the USB port on the back of the printer. Attach the other end to a USB port on the computer. 2 Add the printer: In Mac OS X version 10.5 a b c d From the Apple menu, choose System Preferences. Click Print & Fax under the Hardware section. Click +. Select the printer from the list and click Add. In Mac OS X version 10.4 or earlier a From the Finder desktop, choose Go > Utilities.
3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. b c d e f Right-click the name of your printer. Click Properties or Printer properties. Click the Ports tab, and then click Add Port. Select Local Port, and then click New Port.
Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices. Note: WPS only supports networks that communicate through wireless access points (wireless routers).
Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check your computer to see if a program was installed with your network adapter.
• The network is connected to the Internet through a DSL or cable modem. Internet Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point.
Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc network.
2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point).
Infrastructure mode is the recommended setup method because it provides: • • • • Increased network security Increased reliability Faster performance Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength.
REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of interference can cause printing issues that seem to come and go. Turn off potential sources of interference where possible. Avoid using microwaves and cordless phones when printing over your wireless network. If another wireless network is operating in the vicinity, change the wireless channel on the access point.
3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort.
Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is a MAC address? A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment.
The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). MAC: XX XX XX XX XX XX UAA: XX XX XX XX XX XX Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering.
For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP.
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off. Checking ink levels Using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Maintenance, and then press 3 Press .
4 Press the arrow buttons to scroll to Align Printer, and then press 5 Press . again. An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges.
3 Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead, and then press 4 Press . to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh users 1 From the Finder desktop, double-click the printer program folder.
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point.
• • • • • “Print job does not print or is missing pages” on page 116 “Printer is printing blank pages” on page 117 “Printer is busy or does not respond” on page 118 “Cannot delete documents from the print queue” on page 118 “Cannot print through USB” on page 118 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press .
REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 W I PRINT F ING I 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer.
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to Align Printer, and the press . An alignment page prints. Note: Do not remove the alignment page until printing is finished.
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation.
1 Press to turn off the printer. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Press to turn the printer back on. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. 2 Close the ADF door.
REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • • • • “Poor quality at the edges of the page” on page 121 “Streaks or lines on printed image” on page 122 “Print speed is slow” on page 122 “Computer slows down when printing” on page 122 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless f
Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.
IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord.
Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem
Fax troubleshooting • • • • • “Fax troubleshooting checklist” on page 125 “Cannot send faxes” on page 126 “Cannot receive faxes” on page 128 “Cannot run the fax software” on page 129 “Fax error messages on the printer control panel” on page 129 For detailed descriptions of common terms and tasks, see the following: • “Setting up the printer to fax” on page 62 • “Faxing FAQ” on page 79 Fax troubleshooting checklist Before you troubleshoot, use the following checklist to solve most fax problems: • Check
• If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter. To make sure that you are using the correct splitter, plug an analog phone into the splitter, and then listen for a dial tone. • If you have checked the items on this list but still do not hear a dial tone, then contact your line provider.
To make sure that error correction is enabled: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Error Correction, and then press . . 5 Check to see if error correction is set to On. If it is not set to On, press the arrow buttons to select On, and then press .
Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices. If the printer is sharing the telephone line with an answering machine, then make sure that the following are set: • Auto Answer is On.
To retrieve the correct code: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Manual Pickup Code, and then press . . 5 Copy the manual answer code that appears on the display.
Error Message: What it indicates: Fax Mode Unsupported The receiving fax machine does not support color fax or the scan resolution of the document that you are sending. Possible solutions: • Enable Auto Fax Conversion. The printer automatically converts color faxes to black and lowers the scan resolution of the document. • Lower the fax quality. • Reformat the document on Letter-size paper. The fax modem of the receiving fax machine does not support data compression.
Error Message: What it indicates: Phone Line Busy Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine). Possible solutions: • Set the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that it is working correctly.
Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types.
Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer.
• Your WEP key or WPA passphrase is correct (if your network is secure). Log into the wireless access point (wireless router) and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key. If you are not sure if your security information is correct, run the wireless setup again. • The printer and the computer are within the range of the wireless network.
MAKE SURE DEMO MODE IS TURNED OFF Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode is turned on. From the printer control panel, navigate to Demo Mode: > Demo Mode. Select Off, and then save the setting. CHECK YOUR WEP KEY OR WPA PASSPHRASE If your wireless access point is using Wired Equivalent Privacy (WEP) security, then the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point. • If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.
3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort.
MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 or later. The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked: CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the symbol.
TRY RUNNING THE INSTALLER AGAIN 1 Close the installer. 2 Remove the CD, and then restart the computer. 3 Insert the CD and then run the installer again. Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer. • If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard.
Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.
5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 8 Click OK, and then try to print again.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER) The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
3 Check to see whether the access point responds: • If the access point responds, you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again. • If the access point does not respond, it will take several seconds and then you will see “Request timed out.” Try the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type ncpa.
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address by printing a network setup page. 2 Click , or click Start and then click Run. 3 In the Start Search or Run box, type cmd. 4 Press Enter, or click OK. The Command Prompt window opens. 5 Type ping followed by a space and the IP address of the printer. For example: ping 192.168.1.100 6 Press Enter.
Notes: • If you change network settings, change them on all the network devices before changing them for the access point. • If you have already changed the wireless network settings on your access point, then you must change the settings on all the other network devices before you can see them on the network. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab.
Make sure that the laptop and printer have both received IP addresses: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network.
3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column.
Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are possible solutions.
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect to the correct network. To avoid this type of interference, change the SSID on your wireless router from the default.
CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the faster devices will sometimes prevent the slower devices from communicating.
Notices Product information Product name: Lexmark S400 Series Machine type: 4443 Model(s): 201, 20E Edition notice April 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. All other trademarks are the property of their respective owners.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach.
Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature -40–60° C (-40–140° F) Storage temperature 1–60° C (34–140° F) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 16.23 Copying The product is generating hard-copy output from hard-copy original documents. 10.74 Scanning The product is scanning hard-copy documents. 9.57 Ready The product is waiting for a print job.
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS PLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID.
OF SUCH WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY. This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified.
licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license. 6 TRANSFER. You may transfer the Software Program to another end-user.
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to “sign” a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT.
Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté.
Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind.
Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.
Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen. Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Magyar Alulírott, Lexmark International, Inc.
Index A ad hoc SSID 92 WEP 92 ad hoc network 103 ad hoc wireless network adding a printer 95 creating using Macintosh 92 creating using Windows 92 additional computers installing wireless printer 89 Address Book setting up 75, 76 Address Book, fax setting 74 adjusting dialing and ringer volume 82 adjusting speaker volume 82 AliceBox 90 aligning the printhead 110 answering machine best settings for fax 83 setting up 62 appliances wireless network 104 application list downloading 60 updating 60 assigning IP a
copy and scan troubleshooting cannot scan to computer over a network 124 copier or scanner does not respond 123 partial document or photo scans 124 poor scanned image quality 123 scan not successful 124 scanning takes too long or freezes the computer 124 copy job canceling 54 copy quality, adjusting 51 copy troubleshooting scanner unit does not close 123 copying 50 adjusting quality 51 collating copies 52 enlarging an image 51 making a copy lighter or darker 51 multiple page images on one sheet 53 on both s
fax troubleshooting checklist 125 faxing Address Book 75, 76 blocking 85 calling card, using 84 dial prefix 80 distinctive ring 81 pick up on 81 receiving automatically 78 receiving manually 79 rings 81 scheduling 83 sending a broadcast fax immediately 77 sending using the control panel 77 setup 79 tips, receiving 78 tips, sending 77 using the computer 78 using the control panel 77 faxing tips receiving faxes automatically 78 receiving faxes manually 79 FCC notices 153, 161, 164 file types supported 39 find
memory card troubleshooting cannot print from a flash drive 132 checklist 132 nothing happens when memory card is inserted 132 minimum system requirements 19 multiple WEP keys 109 N N9UF Box 90 network connection with USB 107 network overview 100 network printer installing 109 network security 100 network setup page printing 88 networking finding IP address of computer 108 finding IP address of computer (Mac) 108 finding IP address of printer 108 IP addresses 108 sharing the printer with a Macintosh comput
printhead nozzles cleaning 111 printing collate 31 custom-size paper 35 documents 30 documents from memory card or flash drive 33 envelopes 34 from a Bluetooth-enabled device 45 from a PictBridge-enabled camera 41 labels 34 last page first 31 multiple pages on one sheet 32 network setup page 88 on both sides of the paper 36 photos from digital camera using DPOF 43 photos from memory device using printer software 40 photos using printer control panel 39 photos using the proof sheet 42 reverse page order 31 t
software Service Center 113 software did not install 116 software updates checking 23 enabling 23 software, optional finding, installing 22 speaker volume adjusting 82 Speed Dial setting up 75, 76 splitter, choosing 80 SSID ad hoc 92 finding 105 locating 100 wireless network 99 streaks or lines on printed image 122 supported memory cards and file types 39 supported operating systems 19 switching from USB to wireless 96 to wireless, using Mac OS X 96 switching from wireless to USB 96 to USB, using Mac OS X 9
VPN lose connection to printer 148 W Web site finding 7 WEP 87 ad hoc 92 WEP key key index 109 locating 99 Windows installing printer on wireless network 89 Windows software Abbyy Sprint OCR 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Tools for Office 19 Wireless Setup Utility 19 wireless 96, 107 Macintosh 96 printer does not print 139 troubleshooting 140, 148 wireless network adding a printer to existing ad hoc network
