T640, T642, T644 User’s Guide March 2005 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
Edition: March 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Contents Chapter 1: Learning about the printer .............................................................................. 6 Identifying printers ........................................................................................................................................... 6 Understanding the printer operator panel ........................................................................................................ 9 Chapter 2: Installing drivers for local printing .......................
Contents Setting the Paper Type and Paper Size ........................................................................................................ 47 Loading the multipurpose feeder ................................................................................................................... 48 Loading the 2000-sheet drawer ..................................................................................................................... 53 Loading the envelope feeder ..........................
Contents Notices .............................................................................................................................. 114 Trademarks .................................................................................................................................................. 115 Licensing notice ........................................................................................................................................... 115 Conventions ............................
1 Learning about the printer Identifying printers Use the following table to determine the features and options of your Lexmark™ T640, T642, or T644 printer. The illustrations aid you in determining the installation location of options attached to the printer. For more information about installing input options, see Installing and removing options or the instructions that came with the option.
Learning about the printer Configured models The following illustrations show a standard network and fully configured printer. If you attach print media handling options to the printer, it may look more like the fully configured model. Items denoted with an asterisk (*) are options.
Learning about the printer A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the operator panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on the publications CD.
Learning about the printer Understanding the printer operator panel The operator panel on the printer is a 4-line back-lit gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the navigation buttons are located below the display, and the numeric pad is located to the right of the display.
Learning about the printer Button Function Navigation buttons The Up or Down buttons are used to move up and down lists. When navigating through a list using the Up or Down button, the cursor moves one line at a time. Pressing the Down button at the bottom of the screen changes the screen to the next whole page. The Left or Right buttons are used to move within a screen such as moving from one menu index item to another. They are also used to scroll through text that will not fit on the screen.
2 Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, you must install the printer driver on the computer before setting up the printer. The printer driver is software that lets the computer communicate with the printer. The procedure to install drivers depends on the operating system used.
Installing drivers for local printing 2 Click Install Printer and Software. Note: Some Windows operating systems require administrative access to install printer drivers on the computer. 3 Click Agree to accept the license agreement. 4 Select Suggested, and click Next. The Suggested option is the default installation for local and network-attached setup. To install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on the screen.
Installing drivers for local printing Before you can print, you must establish communication between the printer and computer. To do this: 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the COM port. Setting parameters in the printer 1 Press on the operator panel. 2 Press until Reports appears, and then press .
Installing drivers for local printing Installing a printer driver A printer driver must be installed on the computer that is connected to the printer. Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. It should launch automatically. If the CD does not launch automatically, click Start Æ Run, and type the following in the Run dialog: D:\Setup.
Installing drivers for local printing Macintosh Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon (Mac OS 9) or create a queue in Print Center / Printer Setup Utility (Mac OS X). Creating a queue in Print Center / Printer Setup Utility (Mac OS X) 1 Install a PostScript Printer Description (PPD) file on the computer. a Insert the drivers CD. b Double-click the installer package for the printer.
Installing drivers for local printing 2 Do one of the following: • • Mac OS 9.0: Open Apple LaserWriter. Mac OS 9.1–9.x: Open Applications, and click Utilities. 3 Double-click Desktop Printer Utility. 4 Select Printer (USB), and click OK. 5 In the USB Printer Selection section, click Change. If the printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is turned on. 6 Select the name of the printer, and click OK.
3 Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information to configure the printer for network printing. 1 Make sure the printer is on. 2 Press on the operator panel. 3 Press until Reports appears, and then press 4 Press until Network Setup Page appears, and then press . .
Installing drivers for network printing 9 Using the numeric pad, enter the IP gateway. When the address is entered, press . Submitting Selection appears briefly. 10 Press until the printer returns to Ready. Verifying the IP settings 1 Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and gateway are correct. See Printing a network setup page if you need help. 2 Ping the printer, and verify that it responds.
Installing drivers for network printing Follow the steps for your printing configuration and operating system to configure the network printer: Printing configuration Operating system Go to page Direct • Printer is connected directly to the network using a network cable, such as Ethernet. • Printer drivers are typically installed on each network computer. Windows 98 SE, Windows NT 4.
Installing drivers for network printing Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before connecting the USB, parallel, or serial cable. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will act as a server), follow these steps to configure the network printer for shared printing: 1 Server Printer Install a custom printer driver. a Launch the drivers CD.
Installing drivers for network printing Install the printer driver (or subset) on network clients Using the point and print method Note: This method is usually the best use of system resources. The server handles driver modifications and the print job processing. This lets network clients return to applications much faster. With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer.
Installing drivers for network printing Configuring Drag‘N’Print Note: Drag’N’Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to UNIX or Macintosh computers.
Installing drivers for network printing 7 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose Print from the “File” menu. c Choose Summary from the “Copies & Pages” pop-up menu. Note: To know which zone or printer to select, look on the Network Setup page under the “AppleTalk” heading to find the default name of the printer. • • If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.
Installing drivers for network printing f Click Close when installation is complete. Note: A printer PPD is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the list. If you don’t know which zone to select, look on the Network Setup page under AppleTalk for Zone. 3 Select the new printer from the list.
4 Installing and removing options Installing input options Order of installation Floor-mounted configurations require additional furniture. You must use either a printer stand or printer base if you are using a 2000-sheet drawer, a duplex unit and an input option, or more than one input option. If you purchased an MFP that scans, copies, and faxes, you may need additional furniture. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters.
Installing and removing options Installing a 250-sheet or 500-sheet drawer Optional drawers attach under the printer and optional duplex unit. The printer automatically recognizes any drawer that is installed. A drawer consists of a tray and a support unit. The 250-sheet drawer and the 500-sheet drawer are installed the same way. 1 Remove the tray from the support unit. Remove all packing material and tape from both the support unit and the tray.
Installing and removing options Installing a duplex unit The duplex unit attaches under the printer, below the standard tray and above any drawers. Note: Two optional duplex units are available. The 250-sheet duplex unit only works with printers that have a 250-sheet standard tray, and the 500-sheet duplex unit only works with printers that have a 500sheet standard tray. Make sure you have the appropriate duplex unit for the tray size installed in the printer.
Installing and removing options Installing memory or option cards CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. You can customize the printer memory capacity and connectivity by adding optional cards.
Installing and removing options 3 Press both side door latches, and open the side door. 4 Loosen, but do not remove, the six screws on the shield. 5 Slide the shield to the right, and then remove it.
Installing and removing options 6 Set the shield aside. Use the illustration to locate the connector for the card you want to install. Option card connector Flash and firmware card connectors Memory card connector Installing or removing a memory card Installation Note: Printer memory cards designed for other Lexmark printers may not work with the printer. 1 Remove the system board access cover. (See Accessing the printer system board.
Installing and removing options 6 Make sure each latch fits over the notch on the end of the card. Memory connector Memory card Removal 1 Remove the system board access cover. (See Accessing the printer system board.) Warning: Printer memory memory cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. 2 Push the latches away from the card on both ends of the memory card connector.
Installing and removing options Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark printers may not work with the printer. 1 Remove the system board access cover. (See Accessing the printer system board.) Note: If an option card has been installed, you may need to remove the option card before installing the flash memory or firmware card. 2 Unpack the flash memory or firmware card.
Installing and removing options Removal 1 Remove the system board access cover. (See Accessing the printer system board.) Note: If an option card has been installed, you may need to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out. Avoid touching the metal pins on the bottom of the card. 4 Place the flash memory or firmware card in its original packaging.
Installing and removing options Installing an option card The printer has two connectors that support the following option cards: • • • • • Hard disk with adapter card MarkNet N8000 series internal print server RS-232 Serial Interface Card Parallel 1284-B Interface Card Coax/Twinax Adapter for SCS Warning: Option cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch an option card. 1 Locate the card connectors on the system board.
Installing and removing options Replacing the shield After you have installed options on the printer system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame. 2 Slide the shield down onto the screws. 3 Tighten the screws. 4 Close the side door. 5 Close the top front cover. 6 Close the multipurpose feeder.
5 Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on paper jam prevention and print media storage, see Avoiding jams or Storing print media. Sending a job to print A printer driver is software that lets your computer communicate with the printer.
Printing To print from a USB flash memory device: 1 Make sure the printer is on and Ready or Busy appears. 2 Insert a USB flash memory device into the USB Direct interface. Note: • • 3 Press If you insert the memory device when the printer requires attention such as when a paper jam has occurred, the printer ignores the memory device. If you insert the memory device when the printer is busy printing other jobs, the message Printer Busy appears.
Printing Canceling a print job There are several methods for canceling a print job.
Printing 6 Press the Delete key on the keyboard. Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can button.
Printing Printing a font sample list To print samples of the fonts currently available for the printer: 1 Make sure the printer is on and the Ready message appears. 2 Press on the operator panel. 3 Press until the appears next to Reports, and then press 4 Press until the appears next to Print Fonts, and then press 5 Press until the appears next to PCL Fonts, PostScript Fonts, or PPDS Fonts, and then press . . . The printer returns to Ready.
Printing 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps. Macintosh 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the Copies & Pages or General pop-up menu, select Job Routing. a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences Æ Print Time Filters.
Printing Printing and deleting held jobs Held jobs (Verify Print, Reserve Print, or Repeat Print) are printed or deleted from the printer operator panel and do not require a PIN number. Verify Print If you send a Verify Print job, the printer prints one copy and holds the remaining copies you requested in printer memory. Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies.
Printing 3 Press until the appears next to the type of action you want to perform, and then press Print All Delete All Print A Job Delete A Job . Print Copies If you selected Print A Job, Delete A Job, or Print Copies, press and then press . until the appears next to the job you want, The job will print or be deleted according to the type of print job and action you selected. Printing on specialty media Media is paper, card stock, transparencies, labels, and envelopes.
Printing d Select File Æ Print. e On the Copies & Pages pop-up menu, select Imaging. f Select the specialty media on the Paper Type pop-up menu. g On the Imaging pop-up menu, select Paper Feed. h Select the tray containing the specialty media from the All pages from or First page from / Remaining from pop-up menus. i Click Print. Loading standard trays and optional trays The printer has a 250-sheet or 500-sheet standard tray, depending on the model you purchased.
Printing 3 Squeeze the rear guide tab, and slide the guide to the correct position for the size media you are loading. 4 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
Printing 5 Place the print media in the tray: Note: Paper must be loaded differently in the trays, depending on the options you have installed. • • Print side face-down for simplex (single-sided) printing Print side face-up for duplex printing Note: Do not fill paper above the load line. Overfilling the tray may cause jams.
Printing 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Insert the tray into the printer. Setting the Paper Type and Paper Size After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays containing the same size and type are automatically linked by the printer.
Printing Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. Note: If you install an optional envelope feeder, you can still use the multipurpose feeder.
Printing To load print media: Note: Do not add or remove print media when the printer is printing from the multipurpose feeder or when the operator panel indicator light is blinking. Doing so may cause a jam. 1 Push the release latch, and lower the multipurpose feeder. 2 Pull the tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. 3 Slide the width guide to the far right.
Printing 5 Load the media in the tray. Use the stack height label as a guide for stack height when loading print media. Loading paper, transparencies, or envelopes Note: Letterhead or other preprinted paper must be loaded differently depending on the options you have installed. • • Load paper or transparencies with the left edge of the stack against the stack height label and with the recommended print side face-up. Load envelopes flap side down with the stamp area and flap on the left.
Printing Loading letterhead or preprinted paper • • Follow the illustrations for loading the paper according to your options. Do not fill paper above the load line. Overfilling the tray may cause jams.
Printing 6 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) to the correct value for the print media you loaded. a Press on the operator panel.
Printing Loading the 2000-sheet drawer The optional 2000-sheet drawer can be used for plain paper, letterhead or other preprinted paper, labels, or transparencies. For trouble-free printing, make sure you: • • • • Do not load print media above the load line. Do not fold or crease the paper. Do not mix sizes or weights in the same source. Do not open the door or remove any print media when a job is printing or when the operator panel indicator light is blinking. Doing so may cause a jam.
Printing 3 Slightly bend the stack of print media as shown, and place it on the elevator tray with the preferred print side facing down. Align the stack of print media to the back of the drawer. Note: For duplex printing, letterhead or other preprinted paper must be loaded differently. Carefully align each stack as you load it to ensure a smooth edge where the stacks meet. Do not load print media above the load line.
Printing Loading the envelope feeder The optional envelope feeder can accept a variety of envelope sizes. However, the envelope feeder must be adjusted correctly to ensure trouble-free printing. To load the envelope feeder: 1 Adjust the envelope support for the length of envelope you are loading.
Printing 5 Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack. Warning: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.
Printing 8 Set the Paper Size and Paper Type for the envelope feeder (envelope Feeder Size and envelope Feeder Type) to the correct value for the print media you loaded. a Press on the operator panel. b Press until the appears next to Paper Menu, and then press c Press until the appears next to Paper Size/Type, and then press d Press until the appears next to Envelope Feeder Size/Type, and then press . e Press until the appears next to the envelope size you loaded, and then press .
Printing Identifying and linking output bins There is one standard output bin on all printer models. Depending on the model you selected, your output bin capacity is 250 or 500 sheets. If you need additional output capacity, there are several optional output bins available for the printer. If you have multiple output bins, you can link them into a single output source. Linking output bins lets the printer automatically switch output to the next available bin.
Printing Each bin accommodates Output bin name How many can be installed on the printer Bin is allowed to connect with Print media Printer Models Output expander • 650 sheets (75 g/m2) of plain paper • 50 envelopes (75 g/m2) T640 T642 T644 3 1 5-bin mailbox, 1 high-capacity output stacker, or 1 finisher* 5-bin mailbox 120 sheets (75 g/m2) of plain paper for each of the five bins for a total of 600 for all bins T642 T644 2 1 output expander or 1 finisher* Illustration of output bin * See the
6 Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The printer provides high quality printing on a variety of print media. You must consider a number of things concerning print media before you print. This chapter provides information to help you make print media selections.
Understanding paper and specialty media guidelines High-capacity output stacker (option) 5-bin mailbox (option) Output expander (option) Standard output bin Duplex unit (option) Envelope feeder (option) 2000-sheet drawer (option) Multipurpose feeder 500-sheet drawer (option) 250-sheet drawer (option) T640 250-sheet tray Legend ✓ — indicates support T642, T644 500-sheet tray Print media sizes Print media size Dimensions A4 210 x 297 mm (8.27 x 11.7 in.
Understanding paper and specialty media guidelines High-capacity output stacker (option) 5-bin mailbox (option) Output expander (option) Standard output bin Duplex unit (option) Envelope feeder (option) 2000-sheet drawer (option) Multipurpose feeder 500-sheet drawer (option) 250-sheet drawer (option) T640 250-sheet tray Legend ✓ — indicates support T642, T644 500-sheet tray Print media sizes (continued) Print media size Dimensions 9 Envelope 98.4 x 225.4 mm (3.875 x 8.87 in.
Understanding paper and specialty media guidelines Paper ✓ ✓ ✓ ✓ ✓ Card stock ✓ ✓ ✓ ✓ ✓ Transparencies ✓ ✓ ✓ ✓ ✓ Vinyl labels* ✓ ✓ ✓ ✓ ✓ Polyester label ✓ Dual-web and integrated labels* ✓ * Paper labels * ✓ Standard output bin ✓ ✓ ✓ ✓ ✓ Stapled Offset Standard 5-bin mailbox ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ * Printing ✓ High-capacity output stacker Finisher Output expander Du
Understanding paper and specialty media guidelines Print media weights Print media weight Print media Type Integrated tray and optional 500-sheet drawer 2 Multipurpose feeder and optional 250-sheet drawer 2 Paper Xerographic or business paper 60 to 176 g/m grain long (16 to 47 lb bond) 60 to 135 g/m grain long (16 to 36 lb bond) Card stock— maximum (grain long)1 Index Bristol 163 g/m2 (90 lb) 120 g/m2 (67 lb) Tag 163 g/m2 (100 lb) 120 g/m2 (74 lb) Cover 176 g/m2 (65 lb) 135 g/m2 (50 lb)
Understanding paper and specialty media guidelines Print media weights (continued) Print media weight Integrated tray and optional 500-sheet drawer Multipurpose feeder and optional 250-sheet drawer Print media Type Integrated forms Pressuresensitive area (must enter the printer first) 140 to 175 g/m2 140 to 175 g/m2 Paper base (grain long) 75 to 135 g/m2 (20 to 36 lb bond) 75 to 135 g/m2 (20 to 36 lb bond) Sulfite, wood-free, or up to 100% cotton bonds Not recommended 60 to 105 g/m2 (16 to 28
Understanding paper and specialty media guidelines Media weights supported in optional output bins (continued) Print media weight—optional output bins Print media Type 5-bin mailbox Output expander High-capacity output stacker Labels— maximum Paper Not recommended 180 g/m2 (48 lb bond) 180 g/m2 (48 lb bond) Dual-web paper 180 g/m2 (48 lb bond) 180 g/m2 (48 lb bond) Polyester 220 g/m2 (59 lb bond) 220 g/m2 (59 lb bond) Vinyl 300 g/m2 (92 lb liner) 300 g/m2 (92 lb liner) 140 to 175 g/m2 (u
Understanding paper and specialty media guidelines Media sizes supported in the finisher (continued) Finisher output support Standard1 Size Dimensions 7 ¾ Envelope 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 225.4 mm (3.875 x 8.9 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✓ B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) ✓ Other Envelope 98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.
Understanding paper and specialty media guidelines Media weights supported in the finisher (continued) Finisher media weight Print media Type Standard* Offset 2 Stapled 2 Transparencies Laser printer 138 to 146 g/m (37 to 39 lb bond) 138 to 146 g/m 37 to 39 lb bond) Not recommended Integrated forms Pressure sensitive area 140 to 175 g/m2 (up to 47 lb bond) Not recommended Not recommended Paper base (grain long) 75 to 135 g/m2 (20 to 36 lb bond) Paper 180 g/m2 (48 lb bond) Not recommended
Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the printer. • Paper • Transparencies • Envelopes • Labels • Card stock Paper For the best print quality, use 75 g/m2 (20 lb) xerographic, grain long paper.
Understanding paper and specialty media guidelines • Multiple-part forms or documents Transparencies You can feed transparencies from the standard tray (250-sheet tray for the T640 or 500-sheet tray for the T642 and T644), optional 250- or 500-sheet trays, or the multipurpose feeder. Try a sample of any transparencies you are considering using with the printer before buying large quantities.
Understanding paper and specialty media guidelines • • • – Have postage stamps attached. – Have any exposed adhesive when the flap is in the sealed or closed position. – Have nicked edges or bent corners. – Have rough, cockle, or laid finishes. Use envelopes that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with the envelope supplier.
Understanding paper and specialty media guidelines • Do not use labels that have exposed adhesive. Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. See Supported print media for information on the preferred weight and for the grain direction of print media. Try a sample of any card stock you are considering using with the printer before purchasing a large quantity.
Understanding paper and specialty media guidelines Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Supported print media for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities. By selecting the appropriate print media and loading it properly, you can avoid most jams.
7 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of the printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area.
Maintaining the printer Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in the printer on the operator panel unless the printer is printing or in a busy state. The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low.
Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place where you bought the printer. Ordering a print cartridge When the 88 Toner is message appears or when you experience faded print, remove the toner cartridge.
Maintaining the printer Part number Description Average cartridge yield1 64016HE High Yield Return Program Print Cartridge 21,000 standard pages 64416XE Extra High Yield Return Program Print Cartridge 32,000 standard pages 64004HE High Yield Return Program Print Cartridge for Label Applications 21,000 standard pages X X X T640 X T642 T644 X X X Other available print cartridges 64036SE Print Cartridge 6,000 standard pages X X X 64036HE High Yield Print Cartridge 21,000 standard p
Maintaining the printer See the following table for the maintenance kit part number for your specific printer. Maintenance kit for Part numbers T640, T642, and T644 40X0102 (100 V) 40X0100 (110 V) 40X0101 (220 V) Replacement of the fuser must be performed by an authorized service technician. For finisher maintenance information, see the StapleSmart™ Reference that came with your finisher.
Maintaining the printer 2 Follow the instructions on the computer screen. Moving the printer Follow these guidelines to move the printer within the office or to prepare the printer for shipment. CAUTION: Follow these guidelines to avoid injuring yourself or damaging the printer. • Always use at least two people to lift the printer. • Always turn off the printer using the power switch. • Disconnect all cords and cables from the printer before attempting to move the printer.
8 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the entire paper path and then press to clear the message and resume printing.
Clearing jams Access doors and trays The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using. The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general area of a paper jam.
Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams. Message What to do* 200 and 201 Paper Jam Remove Cartridge Open the top front cover, remove the print cartridge, and remove the jam.
Clearing jams 250 Paper Jam Check MP Feeder 1 Remove the paper from the multipurpose feeder. 2 Flex, fan, and restack the media, and place it into the multipurpose feeder. 3 Load the print media. 4 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 5 Press . 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight.
Clearing jams 3 Flex and stack the envelopes. 1 2 4 Load the envelope feeder. 5 Adjust the guide. 6 Lower the envelope weight. 7 Press .
Clearing jams 23x and 24x jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1 Open the printer paper tray, and remove any jammed media. 2 Open the duplex tray. To remove the media, pull up.
Clearing jams 3 Open any optional trays beginning at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way. 4 If you have an optional 2000-sheet feeder, open the front door, press the elevator button to lower the tray, remove the jam, and make sure the stack of print media is neat and aligned. 5 Press .
Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push the release latch, and open the top front cover. CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components. 3 Lift and pull the print cartridge out of the printer. Warning: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.
Clearing jams 5 Pull the print media up and toward you. CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the printer. Warning: If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press .
Clearing jams 202 Paper Jam Open Rear Door 1 If the paper is exiting the printer, pull the media straight out, and press 2 Open the printer rear door. . Otherwise, continue with step 2. CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components. CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the printer. 3 Remove the jammed media. 4 Close the rear door. 5 Press .
Clearing jams 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 2 Remove the jammed media. Depending on the media location, pull the media either up or down.
Clearing jams 3 Close the duplex rear door. Make sure it snaps into place. 4 Press . 270 and 280 Paper jams Paper jams in this group have been divided into 27x and 28x groups. If you have an output expander, high-capacity output stacker, or the 5-bin mailbox, see 27x Paper Jam Check Bin x. If you have a finisher, see 28x Paper Jam Check Finisher.
Clearing jams 3 Remove the jammed media. 4 Close the output bin rear doors, and make sure all doors are secure. 5 Press . 28x Paper Jam Check Finisher To clear a jam in the finisher: 1 Push the finisher rear door latches in toward the center. The rear door will open and drop down. 2 Remove the jammed media. 3 Close the rear door, and make sure the door is secure.
Clearing jams 4 Lift the front edge of the finisher output bin cover until it locks into position. 5 Remove the stack of print media. 6 Close the finisher output bin cover. 7 Press . Clearing staple jams A 28x Stapler Jam message indicates staples are jammed in the stapler. This requires removing the staple cartridge holder from the printer. 1 Lift the front edge of the finisher output bin cover until it locks into position. 2 Remove the print media.
Clearing jams 3 Press the latch to open the stapler access door. 4 Firmly pull the colored tab to remove the staple cartridge holder from the stapler. 5 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 6 Remove any loose staples from the staple guard. 7 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed in the entry throat.
Clearing jams 9 Push the cartridge holder firmly into the stapler until the cartridge holder clicks into place. 10 Close the stapler access door. 11 Close the finisher output bin cover.
9 Administrative support Adjusting operator panel brightness and contrast If you are having trouble reading your operator panel display, the LCD contrast and brightness can be adjusted through the utilities menu. The LCD Brightness and LCD Contrast settings are adjusted separately. To change the LCD Brightness or LCD Contrast settings: 1 Make sure the printer is on. 2 Press on the operator panel.
Administrative support Enabling operator panel menus 1 Turn the printer off. 2 Press and hold 3 Release the buttons when you see a clock. and while turning the printer on. CONFIG MENU appears on the first line of the display. 4 Press until the appears next to Panel Menus, and then press 5 Press until the appears next to Enable, and then press . . The following messages appear briefly in succession: Submitting selection and Enabling Menus. The operator panel returns to Panel Menus.
Administrative support Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the display. 2 Press on the operator panel.
Administrative support Encrypting the disk Warning: All resources on the hard disk will be deleted. (Resources residing in flash memory or in RAM remain unaffected.) Note: This setting is only available when a hard disk is installed. 1 Turn the printer off. 2 Press and hold 3 Release the buttons when you see a clock. and while turning the printer on. CONFIG MENU appears on the first line of the display.
Administrative support 3 Under Other Settings, click Security. 4 Click Create Password if one has not been set previously. If a password has been set before, click Change or Remove Password. Using the secure Embedded Web Server The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. You can connect to the Embedded Web Server more securely by connecting to the SSL port instead of the default HTTP port.
Administrative support certificate and the certificate authority certificate must be installed. Each host must have its identifier in the Subject Alternate Name of the signed certificate. Note: After a device is configured for IPSec with a host, IPSec is required for any IP communication to take place.
Administrative support 4 Click 802.1x Authentication. Note: If an optional internal wireless print server is installed, click Wireless instead of 802.1x Authentication. Locking the operator panel menus Operator Panel Menu Lockout lets you create a PIN number and choose specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct PIN at the operator panel. The PIN does not affect any access through the EWS.
10 Troubleshooting Understanding printer messages The printer displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the printer. They require no action on your part. Attendance messages alert you to printer problems that require your intervention. Service messages also alert you to problems that require intervention. However the printer will stop printing and the errors are non-recoverable.
Troubleshooting Printing multi-language PDFs Symptom Cause Solution Some documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Check the Print as image box. 4 Click OK. Solving printing problems Symptom Cause Solution The operator panel display is blank or displays only diamonds. The printer self test failed.
Troubleshooting Symptom Cause Solution Held jobs do not print. A formatting error has occurred. • Print the job. (Only part of the job may print.) • Delete the job. • Free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer. The printer has insufficient memory. The printer has received invalid data. Delete the job. The job is too complex.
Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer. • Print the menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it.
Troubleshooting Option Action Internal print server • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the printer system board. • Make sure you are using the correct cable, that it is securely connected, and the network software is correctly set up. See the drivers CD that shipped with the printer for more details. Large capacity feeder (2000-sheet drawer) See Solving 2000-sheet drawer problems.
Troubleshooting Solving 2000-sheet drawer problems Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the elevator button is pushed. Check the following: • The printer is properly attached to the 2000-sheet drawer. • The printer is powered on. • The power cord is plugged firmly into the back of the 2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power.
Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. See Avoiding jams for information that can help prevent jams from occurring. You have loaded too much paper or too many envelopes.
Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Problem Action Print is too light. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands.
Troubleshooting Problem Action Entire page is white. • Make sure the packaging material is removed from the print cartridge. • Check the print cartridge to be sure it is installed correctly. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner. Reinstall the cartridge and then press .
Troubleshooting Problem Action Part or all of the page is printed in black. Check the print cartridge to see if it is installed correctly. The job prints, but the top and side margins are incorrect. • Make sure the Paper Size setting in the Paper menu is correct. • Make sure the margins are set correctly in your software application. Ghost images appear. • Make sure the Paper Type setting in the Paper menu is correct. • Replace the photoconductor kit. Gray background prints.
Troubleshooting The quality menu operator panel options can be adjusted to help improve print quality. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200 Image Q 1200 dpi 2400 Image Q Toner Darkness Lightens or darkens printed output and conserves toner 1–10 8* is the default setting. Select a lower number to lighten the printed output or save toner. Brightness Adjusts the gray value of printed objects -6 – +6 0* is the default setting.
Notices • Trademarks • Licensing notice • Conventions • Electronic emission notices • Noise emission levels • ENERGY STAR • Waste from Electrical and Electronic Equipment (WEEE) directive • Laser notice • Statement of limited warranty Notices 114
Notices Trademarks Lexmark and Lexmark with diamond design, Drag’N’Print, MarkNet, and MarkVision are trademarks of Lexmark International, Inc. PrintCryption and StapleSmart are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. LEXFAX is a service mark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company.
Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software. Static sensitivity notice Warning:This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.
Notices Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Notices Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.
Notices German GS mark notice Model: T640, T642, T644 Machine types: 061-000, 4061-200, 4061-400, 4061-010, 4061-210, and 4061-410 Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 51 25 11 (Technical Support) E-mail: internet@lexmark.
Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Laser advisory label A laser notice label may be affixed to this printer.
Notices If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.
Notices Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Index Numerics Embedded Web Server setting security 99 using secured 100 emission statement 116 enabling operator panel menus 97 Envelope feeder 7 envelopes guidelines 70 loading envelope feeder 55 2000-sheet drawer 7 250 sheet drawer 7 42.
Index load line 46, 51 loading print media card stock 44 envelopes envelope feeder 55 letterhead input tray 46, 50, 54 paper input tray 44 multipurpose feeder 48 transparencies input tray 44 PIN entering at the printer 41 entering from the driver 40 for confidential jobs 40 Power Saver, adjusting 98 print cartridge ordering 76 print media guidelines 69 paper 69 transparencies guidelines 70 Print media guidelines 69 print media jams avoiding 73 print media specifications characteristics 69 sizes 61 types 6
Index printing lockout 102 Secure mode 101 setting system password 99 using Embedded Web Server 99 supporting IPSec 100 Simple Network Management Protocol 100 using secure Embedded Web Server 100 Sending a job to print 36 side guide 44, 45 Simple Network Management Protocol, security 100 standard tray 7 staple and offset unit replacing staples 78 staple cartridge, replacing 78 StapleSmart replacing staples 78 stapling, maximum number 106 Stop button 9 supplies label fuser cleaner 78 maintenance kit 77 prin