Service Manual

2-74 Service Manual
4062
28x.36
x = bin
number
Stapler drive motor
jammed
Applies to:
StapleSmart finisher
The stapler assembly has
jammed while stapling or the
stapler drive motor has failed.
1. Check all the connections on
the controller card and the
stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to “SFP stapler assembly
stapler unit assembly
removal” on page 4-182.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler assembly.
Go to “SFP stapler assembly
stapler unit assembly
removal” on page 4-182.
28x.37
x = bin
number
Invalid tamper motor
manager status
Applies to:
StapleSmart finisher
A software failure has occurred
with the output option.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
28x.38
x = bin
number
Staple ready home
position jam
Applies to:
StapleSmart finisher
The sensor (self priming) within
the stapler assembly does not
detect a ready staple in the
specified time after the staple
job was sent.
1. Check all the connections on
the controller card and the
stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to “SFP stapler assembly
stapler unit assembly
removal” on page 4-182.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler assembly.
Go to “SFP stapler assembly
stapler unit assembly
removal” on page 4-182.
Error
code or
message
Error contents Description/Action Possible repair actions