Service Manual
3-96 Service Manual
4062-XXX
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays
to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper
path.
The following table lists the jams that can occur and the location of each jam:
200 and 201 paper jams
1. Push the release latch, and then lower the multipurpose feeder door.
2. Push the release latch, and then open the front cover.
3. Lift and pull the print cartridge out of the printer.
WARNING: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle
whenever you are holding the cartridge.
4. Place the print cartridge aside on a flat, smooth surface.
Jam numbers Area
200—203 Printer
230—239 Duplex unit
241—245 Paper trays
250 Multipurpose feeder
260 Envelope feeder
270—279 Optional output bins
28x Stapler
3
4
1
2