Service Manual

Diagnostic information 2-59
4062
244.65 Pick motor load error
Source = Media tray 4
The pick motor has failed or
caused high mechanical load
due to paper jam or bind.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check, clean or replace the
pick rolls for wear and
excess contamination. Go
to “Pick roll assembly
removal (T650, T652,
T654)” on page 4-57.
4. Check all connections on
the pick arm assembly.
5. Check all connections on
the system card assembly.
6. Replace the pick arm
assembly if problem
remains. Go to “Operator
panel door assembly
removal (models X651,
X652, X654, and X656)”
on page 4-49.
7. Replace system card
assembly if problem
remains. Go to “System
card assembly removal
(T650, T652, T654, T656)”
on page 4-76.
244.66 Pick motor
underspeed failure
Source = Media tray 4
The pick motor does not rotate
at the specified speed.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to “Operator
panel door assembly
removal (models X651,
X652, X654, and X656)”
on page 4-49.
6. Replace system card
assembly if problem
remains. Go to “System
card assembly removal
(T650, T652, T654, T656)”
on page 4-76.
Error
code or
message
Error contents Description/Action Possible repair actions