3500-4500 Series User's Guide March 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved.
Important safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person.
Contents Finding information about the printer..........................................................................9 Setting up the printer...................................................................................................12 Checking the box contents................................................................................................................12 Installing another language control panel.....................................................................................
Printing.........................................................................................................................39 Printing a document...........................................................................................................................39 Printing high-quality graphics............................................................................................................39 Printing a Web page...........................................................................
Copying photos..................................................................................................................................58 Making borderless copies using the control panel............................................................................58 Making a copy lighter or darker.........................................................................................................59 Collating copies using the control panel...........................................................
Recycling Lexmark products.............................................................................................................76 Troubleshooting...........................................................................................................77 Setup troubleshooting........................................................................................................................77 Incorrect language appears on the display...............................................................
Computer not connected ............................................................................................................................ 96 Could not detect a proof sheet ................................................................................................................... 96 Error 1104................................................................................................................................................... 96 Left Cartridge Error / Right Cartridge Error......
Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Getting Started booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up the printer and some basic instructions for Lexmark Web site at www.lexmark.
Help Description Where to find The Help gives you instructions for using the software, if your printer connects to a computer. While in any Lexmark software program, click Help, Tips Help, or Help Help Topics. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on To access the Lexmark Solution Center: your CD. It installs with the other software, if your printer 1 Click Start Programs or All Programs connects to a computer.
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.
Setting up the printer Checking the box contents Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown.
Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift and remove the control panel (if one is installed). 2 Choose the correct control panel for your language. 3 Align the clips on the control panel with the holes on the printer, and then press down.
Networking the printer For complete networking information, please refer to the Getting Started booklet that came with the product. Installing the printer on a network Follow the instructions for the networking method you want to use. Make sure the selected network is set up and working properly, and that all relevant devices are turned on. For more information on your specific network, see your network documentation or consult the person who set up the network.
4 Align the edges of the internal wireless print server with the guides on the left and right, and then slide the wireless print server into the printer until it snaps into place. 5 Make sure the antenna points up. 6 Attach the adhesive label with the MAC address to the back of the printer. You will need this later to in order to network the printer. You are now ready to configure the internal wireless print server to work on your wireless network.
Learning about the printer Understanding the parts of the printer Use the To 1 Paper support Load paper. 2 Wi-Fi indicator Check wireless status: • Off indicates that the printer is not turned on or that no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected. • Orange blinking indicates that the printer is configured but unable to communicate with the wireless network.
Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. Note: Only the 4500 Series comes with an internal wireless print server installed. 4 USB port Connect the printer to a computer using a USB cable. 5 Power supply with port Connect the printer to a power source.
2 Press To Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 3 Scan Mode Access the scan default screen and scan documents. Note: The mode is selected when the button light is on. 4 Photo Card Access the photo default screen and print photos. Note: The mode is selected when the button light is on. 5 Settings Access the settings default screen and change printer settings.
Press To 1 Start Color Start a color copy, scan, or photo print job, depending on which mode is selected. 2 Start Black Start a black-and-white copy, scan or photo print job, depending on which mode is selected. Using the Copy menu To access and navigate the Copy menu: 1 From the control panel, press Copy Mode. The copy default screen appears. 2 If you do not want to change a setting, press Start Color or Start Black. 3 If you want to change a setting, press 4 Press .
Use this To Copies* Specify how many copies to print. Resize* • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster. Lighter / Darker* Adjust the brightness of a copy. Quality* Adjust the quality of a copy. Paper Setup Specify the size and type of the paper loaded. Repeat Image* Choose how many copies of an image to print on a page. Collate Print one or more copies in the correct order.
Use this To Quality* Adjust the quality of a scan. Original Size* Specify the size of the original document. * Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 25. Using the Photo Card menu 1 If necessary, press Photo Card, or insert a memory card or a flash drive into the printer. 2 Press or repeatedly until the menu item you want appears. or repeatedly until the submenu item you want or the setting you want appears. 3 Press .
Saving Paper Size, Paper Type, and Photo Size settings 1 From the control panel, press Settings. 2 Press or repeatedly until Paper Setup appears. or repeatedly until Paper Size appears. or repeatedly until the size you want appears. 3 Press . 4 Press 5 Press . 6 Press 7 Press . 8 Press to go to the Paper Type submenu. 9 Press . 10 Press or repeatedly until the setting type you want appears. 11 Press . 12 Press repeatedly until Defaults appears. 13 Press .
The message, PictBridge camera detected. Press display. 2 Press to change settings. appears on the or repeatedly until the menu item you want appears. or repeatedly until the submenu item you want or the setting you want appears. 3 Press . 4 Press 5 Press . Note: Pressing selects a setting. An * appears next to the selected setting. 6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.
3 Press . 4 Press or repeatedly until the submenu item you want or the setting you want appears. 5 Press . Note: When you choose a value selection, an * appears next to the selected setting. 6 To go into additional submenus and settings, repeat step 4 and step 5 as needed. 7 If necessary, press repeatedly to return to the previous menus and make other selections. From here You can Maintenance Select: • Ink Level to view the ink level of the color cartridge.
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: 1 Press or repeatedly until the setting you want appears. 2 Press : • To save most settings. An * appears next to the saved setting. • To select a temporary setting. An * appears next to the selected setting. Note: The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the printer is turned off.
c Press . d Press or repeatedly until Set Defaults appears. or repeatedly until Use Current appears. e Press . f Press g Press .
Learning about the software This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 3500-4500 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software To The Lexmark Imaging Studio Preview, scan, copy, print, or fax documents or photos. The Solution Center Find troubleshooting, maintenance, and cartridge ordering information.
Click To Details View/Print Photo Library Browse, print, or share your photos. Transfer Photos Download photos from a memory card, flash drive, CD, or PictBridge-enabled digital camera to the Photo Library. Photo Greeting Cards Make quality greeting cards from your photos. Photo Packages Print multiple photos in various sizes. Slideshow View your photos in motion. Poster Print your photos as a multiple-page poster.
To open the Solution Center, use one of these methods: Method 1 Method 2 1 Click Start Programs or All Programs 1 From the desktop, double-click the Lexmark Imaging Studio icon. Lexmark 3500-4500 Series. 2 Click Setup and diagnose printer. 2 Select Solution Center. The Solution Center appears with the Maintenance tab open. The Solution Center consists of six tabs: From here Printer Status (Main dialog) You can • View the status of the printer.
From here You can Advanced • • • • • • Change the appearance of the Printing Status window. Turn printing voice notification on or off. Change network printing settings. Share information with us regarding how you use the printer. Obtain software version information. View ink levels and order new print cartridges. Note: For more information, click Help in the lower right corner of the screen.
Tab Choices Paper Setup • Select a Paper Size for Paper, Envelope, Banner, or Borderless. • Select an Orientation of Portrait or Landscape. Print Layout • Select a Layout of Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless. • Select a duplexing preference on how the sheets are flipped. Using the Save Settings menu From the Save Settings menu, you can name and save the current Printing Preferences settings for future use. You can save up to six custom settings.
Click To Quick Print an entire Web page in draft quality. Black and White Print an entire Web page in black and white. Text Only Print only the text of a Web page. A Photos Print only the photos or images on a Web page. Note: The number of photos or images valid for printing appears next to Photos. Preview Preview a Web page before printing. Resetting printer software settings to defaults Windows 2000 or Windows XP users only: 1 Click Start Settings Printers or Printers and Faxes.
4 Click the Save Settings menu. 5 From the Restore section, select Factory Settings (Defaults). Note: Factory default settings cannot be deleted.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
Load up to 10 envelopes Make sure • • • • • The print side of the envelopes faces you. The stamp location is in the upper left corner. The envelopes are designed for use with inkjet printers. The envelopes are loaded in the center of the paper support. The paper guides rest against the edges of the envelopes. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Notes: – Do not load envelopes with holes, perforations, cutouts, or deep embossing.
Load up to 10 iron-on transfers Make sure • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces you. • The transfers are loaded in the center of the paper support. • The paper guides rest against the edges of the transfers. Note: For best results, load transfers one at a time. 25 greeting cards 25 index cards 25 photo cards • The print side of the cards faces you. • The cards are loaded in the center of the paper support.
Load up to Make sure 20 sheets of banner paper • You remove all the paper from the paper support before loading the banner paper. • • • • • You tear off only the number of pages needed to print the banner. You place the required stack of banner paper on the top cover. The leading edge of the banner paper feeds into the printer first. The paper is loaded in the center of the paper support. The paper guides rest against the edges of the paper.
3 Place the original document or item facedown on the scanner glass in the upper left corner. 4 Close the top cover to avoid dark edges on the scanned image.
Printing Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing high-quality graphics 1 Load paper. 2 With your image open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Click the Quality/Copies tab. 5 From the Quality/Speed section, select Photo.
4 If you want to view the Web page before printing: a Click Preview. b Use the toolbar options to scroll between pages, zoom in or out, or select whether to print text and images or text only. c Click: • Print or • Close, and continue to step 5. 5 If needed, select a print option from the Toolbar: • Normal • Quick • Black and White • Text Only Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you.
Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Quality/Copies tab, select the number of copies to print. 5 Select the Collate Copies check box.
4 From the “I Want To” menu, select Print on an envelope. 5 From the Envelope Size list, select the envelope size loaded. 6 Select Portrait or Landscape orientation. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. 7 Click OK. 8 Click OK. 9 Click OK or Print. Printing cards 1 Load greeting cards, index cards, or postcards. 2 From the software application, click File Print. 3 Click Properties, Preferences, Options, or Setup.
4 From the Print Layout tab, select N-up. 5 Select the number of pages to print on each page. 6 If you want each page image to be surrounded by a border, select Print Page Borders. 7 Click OK. 8 Click OK or Print. Printing files from a memory card or flash drive Notes: • To print Microsoft Office files, make sure the printer is connected to a computer through USB cable, and both the printer and the computer are on. • To print photos, the printer may or may not be connected to a computer.
Working with photos • Make sure that the printer settings are set correctly for the photos you wish to print. For information on how to set photo print settings, see “Using the Photo Card menu” on page 21. • The following print settings will return to the factory default settings when a memory card or flash drive is removed: Photo Effects, Layout, Paper Size, Paper Type, Photo Size, and Quality. • For best results, use Lexmark Premium Photo Paper or Lexmark Photo Paper.
Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from a memory card. A loss of data can occur. Also, do not remove a memory card while actively printing, reading, or writing from a memory card. When the printer recognizes that a memory card is installed, the message Memory Card Detected appears. If the printer does not read the memory card, remove and reinsert it.
Note: The printer recognizes one active media device at a time. If you insert a memory card and a flash drive, a message appears on the display prompting you to designate the device you want the printer to recognize. Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, or connected to a computer through a wireless network connection, you can transfer photos from a memory card or flash drive to the computer.
Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with the label facing the printer control panel. The Lexmark Imaging Studio software launches automatically on your computer. Note: For a wireless network connection, you must first open the application and then select the printer you wish to use. 2 Click Select photos to save. 3 Click Deselect All. 4 Click to select the photo(s) you want to transfer. 5 Click Next.
Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD into the computer or a flash drive into the printer. For more information, see “Inserting a flash drive” on page 45. The Lexmark Imaging Studio software launches automatically on your computer. 2 If you are using Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio.
Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range. • To choose a date range, press and then press or repeatedly until the desired date is displayed. Date ranges are displayed by month and year starting with the most recent month. • If the computer is also connected, you must select USB as the destination. 8 Press Start Color or Start Black. Notes: • If there is not enough memory on the flash drive, a prompt appears on the display.
15 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34. Note: Make sure the paper matches the size you selected on the proof sheet. 16 Press Start Color or Start Black to print your photos. Warning: Do not remove the memory card or flash drive, or turn off the printer, until the photos you selected in the photo proof sheet have been printed.
10 Press Start Color or Start Black. The print settings used on the print job are displayed one at a time on the second line of the display. 11 Press Start Color or Start Black again. Printing photos by date range 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34.
Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many of each, and print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer. Note: Make sure the photo print settings you select match your current printer settings.
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Printing photos from a media device using the computer 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 34. 2 Insert a CD or media device into the computer. a If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio.
3 From the Style tab, click to select a style for your greeting card. 4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen. 5 Click the text area to be able to add text to your photo greeting card. 6 When you have finished editing your text, click OK. 7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and repeat step 3 on page 55 through step 6 on page 55.
11 From the Share tab, click Print your slideshow if you want to print your slideshow. 12 From the Quality drop-down list, select a copy quality. 13 From the Paper Size in Printer drop-down list, select the paper size. 14 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. 15 Click Print Now.
Copying Note: If you want to customize copy settings, see “Using the Copy menu” on page 19. Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode. 4 Press Start Color or Start Black. Adjusting copy quality Quality specifies the resolution used for the copy job. Resolution involves a dots-per-inch (dpi) count; the higher the dpi count, the higher the resolution and copy quality. 1 Load paper.
Copying photos 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass in the upper left corner. For more information, see “Loading original documents on the scanner glass” on page 37. 3 From the control panel, press Copy Mode. 4 Press . 5 Press or repeatedly until Quality appears. or repeatedly until Photo appears.
8 Press . 9 Press or repeatedly until Paper Setup appears. or repeatedly until Paper Size appears. or repeatedly until the size you want appears. or repeatedly until Paper Type appears. or repeatedly until either Automatic or Photo appears. 10 Press . 11 Press 12 Press . 13 Press 14 Press . 15 Press 16 Press . 17 Press 18 Press . 19 Press Start Color or Start Black. Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker.
3 From the control panel, press Copy Mode. 4 Press . 5 Press or repeatedly until Collate appears. or repeatedly until On appears. 6 Press . 7 Press Note: You can collate copies only if you did not make any changes in the Resize menu. 8 Press Start Color or Start Black. Note: If you are using the scanner glass, a message appears prompting you for additional pages. 9 Press to continue copying more pages. 10 After the last page, press or repeatedly until No appears. 11 Press .
6 Press . 7 Press or repeatedly until the setting you want appears. Notes: • If you select Custom Resize, press and hold or until the size you want appears and press . • If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size you have selected. For best results with this resize setting, use photo paper and set the paper type selection to Automatic or Photo. 8 Press Start Color or Start Black.
Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Copy. 4 Select Photo. 5 Click Start. The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size. 8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in.
Scanning Note: If you want to customize scan settings, see “Using the Scan menu” on page 20. Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Scan Mode. 4 Press or repeatedly until the destination to which you want to scan appears. 5 Press Start Color or Start Black.
6 Press or repeatedly until the scan destination you want appears. 7 Press Start Color or Start Black. Scanning a document using the computer 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 Click Scan. 4 Select the Document option. 5 Click Start. The scanned document is loaded into your default word processing application. You can now edit the document.
Scanning images for editing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Lexmark Imaging Studio icon. 4 Click Scan. 5 Select the Photo or Several Photos option. 6 Click Start. You can edit the scanned image. Scanning a photo to the Photo Library 1 Load a photo facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon.
4 Select the Several Photos option. 5 Click Start. Scanning documents or images for e-mailing You can e-mail attached images using your default e-mail application. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 Click E-mail. 4 Select the Photo, Several Photos, or Document option. 5 Click Start. 6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area.
10 From the drop-down list, select the patterns to be removed. 11 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value. 12 Click OK. The thumbnail is updated. Customizing scan settings using the computer 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Scan. 3 Click Custom Settings. 4 Change the settings as needed. Setting Options Color Depth Select Color, Grey, or Black and White.
Faxing Make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Fax.
Receiving a fax automatically 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes. 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab. 5 From the “Automatically answer incoming calls as a fax” area, select On from the Auto Answer drop-down list.
Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
2 Press down on the cartridge carrier levers to raise the cartridge carrier lids. 3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier. 4 Close the lids. 5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white. • Select a higher print quality.
5 Press or repeatedly until Clean Cartridges appears. 6 Press . A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Print the document again to verify that the print quality has improved. 8 If print quality has not improved, try cleaning the nozzles up to two more times. Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water.
10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges. Preserving the print cartridges • Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time. • Keep the photo cartridge in its own storage unit when not in use.
Item Part number Color cartridge 2 Black cartridge 3 Photo cartridge 31 Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: • For best results, use only Lexmark print cartridges. • For best results when printing photos or other high-quality images, use Lexmark photo papers. Item Part number USB cable 1021294 Lexmark N2050 (Internal wireless print server) For more information, go to www.lexmark.com.
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s).
Troubleshooting • • • • • • • • • “Setup troubleshooting” on page 77 “Print troubleshooting” on page 81 “Copy troubleshooting” on page 86 “Scan troubleshooting” on page 88 “Jams and misfeeds troubleshooting” on page 90 “Memory card troubleshooting” on page 92 “Error messages” on page 94 “Resetting to factory default settings” on page 99 “Removing and reinstalling the software” on page 100 Setup troubleshooting • • • • • “Incorrect language appears on the display” on page 77 “Power button is not lit” on p
Power button is not lit These are possible solutions. Try one or more of the following: Press power button Make sure the printer is on by pressing . Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press .
Reinstall the software 1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Reconnect power supply 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on.
Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Check printer default and pause settings 1 Click: • In Windows XP (default Start menu): Start Printers and Faxes. • In Windows XP (Classic Start menu): Start Settings Printers and Faxes. • In Windows Vista (default Start menu): Control Printers (under Hardware and Sound). • In Windows Vista (Classic Start menu): Printers. 2 Double-click the printer queue device.
Make sure the camera is a PictBridge-enabled digital camera 1 Disconnect the camera. 2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled. Check USB cable Use only the USB cable that came with the camera. Remove memory cards Remove any memory cards from the printer. Check messages If an error message appears on the display, see “Error messages” on page 94.
5 Press or repeatedly until Photo Size appears. or repeatedly until 4 x 6 in. or 10 x 15 cm appears. or repeatedly until Paper Setup appears. or repeatedly until Paper Size appears. or repeatedly until 10 x 15 cm appears. 6 Press . 7 Press 8 Press . 9 Press 10 Press . 11 Press 12 Press . 13 Press 14 Press . 15 Press Start Color or Start Black. Improving print quality These are possible solutions. Try one or more of the following: Check paper • Use the appropriate paper for the document.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on page 70 and “Installing print cartridges” on page 70. If print quality has not improved, continue to step 4. 4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 73. If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 74.
Poor quality at the edges of the page These are possible solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm (0.5 in.) Select the Borderless print feature 1 From the software application, click File Print.
Make sure the paper size matches the printer setting 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size. Print speed is slow These are possible solutions. Try one or more of the following: Maximize computer processing speed • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many unused fonts as possible from your system.
Are you printing a large file? The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing a large file. Ink levels seem to go down too quickly These are possible solutions.
Poor copy quality • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Skewed lines Smudges Streaks Unexpected characters White lines in print Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 94. Check ink Check the ink levels, and install a new print cartridge if necessary.
Partial document or photo copies These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scan was not successful These are possible solutions. Try one or more of the following: Check USB cable connection 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. Restart computer Turn off and then restart your computer.
4 Click Custom Settings. 5 Select a higher scan resolution. 6 Click Start. Review steps to improve print quality See “Improving print quality” on page 72. Are you scanning from photo or glossy paper, a magazine, or a newspaper? If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 66.
3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer.
Check media loading • Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on page 34. • Try loading one page, envelope, or sheet of specialty media at a time. Check printer default and pause settings 1 Click: • In Windows XP (default Start menu): Start Printers and Faxes. • In Windows XP (Classic Start menu): Start Settings Printers and Faxes. • In Windows Vista (default Start Menu): Control Panel Printers (under Hardware and Sound).
Memory card cannot be inserted There are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 44. Check memory card placement Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory card” on page 44. Nothing happens when memory card is inserted These are possible solutions.
Error messages Alignment Error These are possible solutions. Try one or more of the following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. For more information, see “Aligning print cartridges” on page 72. Use new paper Load only plain, unmarked paper for aligning the cartridge.
5 Reinsert the black (or photo) print cartridge. 6 If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with a new one. Clear Carrier Jam These are possible solutions. Try one or more of the following: Remove any obstructions 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier.
10 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70 11 Close the scanner unit. 12 Plug the power cord into the wall outlet. 13 Press to turn the printer on. 14 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70. Computer not connected These are possible solutions. Try one or more of the following: Check computer connection Make sure your computer is connected to the printer and is turned on.
Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to the electrical outlet. 4 If the button is not lit, press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one.
Select the After Dial setting 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 From the left pane of the Welcome screen, click Setup and manage faxes. 3 Click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, select After Dial from the “When to scan document” section. 6 Click OK. 7 Resend the fax.
Photo size error. Photo must fit on page. There are one or more photos larger than the paper size you selected on the printer menu. 1 Press to clear the error message. 2 Press or repeatedly until Paper Size appears on the display. or repeatedly to select the paper size option that will fit your largest photo size. 3 Press . 4 Press 5 Press Start Color or Start Black to begin printing.
Note: Resetting to factory default settings will delete all printer settings you selected. 1 Press to turn off the printer. 2 Press and hold the Settings and Start Color buttons at the same time, then press again to turn the printer back on. Language appears on the display, indicating that the printer has been reset. 3 Press or until the language you want appears. or until the country or region you want appears. 4 Press . 5 Press 6 Press .
Notices Product name: Lexmark 3500 Series Machine type: 4431 Model(s): 001, 003 Product name: Lexmark 4500 Series Machine type: 4431 Model number 2: W02, W0E, W0J, W12, W1E, W1J Edition notice March 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
PerfectFinish is a trademark of Lexmark International, Inc. All other trademarks are the property of their respective owners. Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface.
ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. Lexmark 3500 Series: 15; Lexmark 4500 Series: 18 Copying The product is generating hard-copy output from hard-copy original documents.
End-user license agreement* Opening this package, installing the printing device software, or using the print cartridges inside, confirms your acceptance of the following license/agreement: The patented print cartridges contained inside are licensed for a single use only and is/are designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required.
Index A Advanced tab 30 aligning print cartridges 72 alignment error 94 B banner paper jams 92 banner paper, loading 37 black ink low 94 borderless copying using the control panel 58 box contents 12 buttons, control panel Back 18 Cancel 18 Copy Mode 18 Left arrow 18 Lighter / Darker 18 Menu 18 Photo Card 18 Power 17 Right arrow 18 Scan Mode 18 Select 18 Settings 18 Start Black 19 Start Color 19 buttons, Lexmark Imaging Studio Copy 27 E-mail 27 Fax 27 Photo Greeting Cards 27 Photo Packages 27 Poster 27 Scan
error 1206 97 left cartridge error 97 left cartridge incorrect 97 left cartridge missing 97 memory full 97 no images have been selected 98 no photo/paper size selection has been made 98 no proof sheet information 98 no valid photo image files detected 98 only one photo enhancement may be chosen at a time 98 only one photo/size selection can be chosen at a time 98 photo ink low 94 photo size error 99 PictBridge communications error 99 please remove the camera card 99 problem reading memory card 99 right cart
transferring all photos using the computer 46 transferring selected photos using the computer 47 memory card cannot be inserted 93 memory card slots 16 memory card troubleshooting memory card cannot be inserted 93 nothing happens when memory card is inserted 93 memory full error message 97 moire patterns, removing from scanned images 66 N network printer installing 14 network scanning 63 networking installing internal wireless print server 14 installing printer 14 newspapers, loading on the scanner glass 3
print cartridges aligning 72 cleaning 72 installing 70 ordering 74 preserving 74 removing 70 wiping 73 print cartridges, ordering 28 Print Layout tab 30 Print Properties I Want To menu 31 Options menu 31 print quality, improving 72 print speed is slow 85 print troubleshooting improving print quality 82 ink levels seem incorrect 85 ink levels seem to go down quickly 86 partial 4x6in.
using 27 software does not install 78 software settings, printer resetting to defaults 32 Solution Center Advanced tab 30 Contact Information tab 29 How To tab 29 Maintenance tab 29 opening 29 Printer Status dialog 29 Troubleshooting tab 29 using 28 T Toolbar printing a Web page 39 printing only the photos from a Web page 40 using 31 top cover 16 Transfer Photos button 27 transferring photos from CD using the computer 47, 48 from flash drive using the computer 47, 48 from memory card to flash drive 48 from