X46x Series User's Guide March 2012 Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 www.lexmark.
Contents 2 Contents Safety information.....................................................................................14 Learning about the printer.........................................................................16 Thank you for choosing this printer!.......................................................................................................16 Finding information about the printer....................................................................................................
Contents 3 Changing port settings after installing a new network Internal Solutions Port......................................64 Setting up serial printing.........................................................................................................................66 Minimizing your printer's environmental impact........................................68 Saving paper and toner.......................................................................................................................
Contents 4 Paper capacities ................................................................................................................................................92 Printing......................................................................................................93 Printing a document................................................................................................................................93 Printing on both sides of the paper (duplexing)........................
Contents 5 Creating a custom job (job build)....................................................................................................................107 Pausing the current print job to make copies.......................................................................................108 Placing information on copies...............................................................................................................109 Placing the date and time at the top of each page.................
Contents 6 E-mail File Name .............................................................................................................................................119 E-mail Message ...............................................................................................................................................119 Resolution .......................................................................................................................................................119 Send As .
Contents 7 Understanding fax options....................................................................................................................141 Original Size ....................................................................................................................................................141 Content ...........................................................................................................................................................141 Sides (Duplex) ......
Contents 8 JPEG Quality....................................................................................................................................................152 Darkness .........................................................................................................................................................152 Resolution .......................................................................................................................................................
Contents 9 Settings menu........................................................................................................................................183 General Settings menu ...................................................................................................................................183 Copy Settings menu ........................................................................................................................................189 Fax Settings menu.............
Contents 10 233 paper jam.................................................................................................................................................245 234 paper jam.................................................................................................................................................246 235 paper jam.................................................................................................................................................
Contents 11 Replace if restarting job. ..........................................................................................................................259 Restore Held Jobs?..........................................................................................................................................259 Scan Document Too Long ...............................................................................................................................259 Scanner ADF Cover Open.....
Contents 12 80 Routine maintenance needed....................................................................................................................266 84 Replace PC Kit ............................................................................................................................................266 84 PC Kit life warning ......................................................................................................................................266 88 Cartridge low .........
Contents 13 Solving option problems........................................................................................................................280 Option does not operate correctly or quits after it is installed ......................................................................280 Drawers...........................................................................................................................................................281 Flash memory card ............................
Safety information 14 Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Safety information 15 This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Learning about the printer 16 Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Learning about the printer 17 What are you looking for? Find it here The latest supplemental information, updates, and technical support: Lexmark Support Web site—support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Telephone support Note: Select your region, and then select your product to view the appropriate support site.
Learning about the printer 18 Basic model 3 2 1 8 7 6 5 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250‑sheet tray 7 Multipurpose feeder door 8 Front door 4
Learning about the printer 1 System board locks 2 Locking device 3 Ethernet port 4 USB port 19 Note: Use this USB port to connect the printer to the computer. 5 Fax wall connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax card is installed.
Learning about the printer 20 • Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 1 2 5 3 4 1 Top 254 mm (10 in.) 2 Right Side 203 mm (8 in.) 3 Rear 305 mm (12 in.) 4 Front 203 mm (8 in.) 5 Left Side 76 mm (3 in.
Learning about the printer 21 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages, including duplex pages.
Learning about the printer 22 Understanding the printer control panel 1 2 1 4 GHI 7 PQRS * 2 3 ABC DEF 5 6 JKL MNO 8 9 TUV WXYZ 0 # 3 4 5 8 Item 7 6 Description 1 Display View scanning, copying, faxing, and printing options as well as status and error messages. 2 Keypad Enter numbers or symbols on the display. 1 4 GHI 7 PQRS * 3 2 ABC 5 JKL 8 3 DEF 6 MNO 9 TUV WXYZ 0 # Dial Pause • Press to cause a two- or three-second dial pause in a fax number.
Learning about the printer Item 23 Description 6 Start 7 Indicator light • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicates the printer status: • • • • 8 Stop Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—Operator intervention is needed.
Learning about the printer Display item 5 Status message bar 24 Description • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door. 6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Learning about the printer Sample touch screen Button Function Home Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Back Navigates back to the previous screen 25
Learning about the printer 26 Other touch-screen buttons Button Function Submit Saves a value as the new default setting Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen.
Learning about the printer Button Cancel Select 27 Function • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Opens the next related menu or menu item Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus.
Additional printer setup 28 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 29 Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 30 2 Lift the front of the scanner unit to open the system board. 3 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 31 Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 32 4 Align the notches on the memory card with the ridges in the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to the latched vertical position and are secure against the card. 6 Release the system board access latch, and then close the system board door by lowering the scanner.
Additional printer setup 33 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver.
Additional printer setup 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Release the latch, and then close the system board door by lowering the scanner.
Additional printer setup 35 6 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Additional printer setup 36 3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
Additional printer setup b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs.
Additional printer setup 38 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening.
Additional printer setup 39 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup 40 8 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in place. Do not tighten the thumbscrew at this time. 9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Additional printer setup 41 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 42. 13 Release the latch, and then close the system board door by lowering the scanner. 14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Additional printer setup 42 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 43 To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Additional printer setup 44 To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Additional printer setup b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close the system board door by lowering the scanner.
Additional printer setup 46 5 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Additional printer setup 47 3 Remove the metal cover from the fax card opening. 2 1 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket.
Additional printer setup 48 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Release the latch, and then close the system board door by lowering the scanner. 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Additional printer setup 49 Installing hardware options Installing a 250‑ or 550‑sheet drawer The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 6 Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable.
Additional printer setup 1 USB port 2 Ethernet port 51 Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Additional printer setup 52 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Network Setup Page. The network setup page prints and the printer returns to the home screen.
Additional printer setup 53 Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Select the printer.
Additional printer setup 54 Setting up wireless printing Note: Wireless printing is not standard on all printer models. Follow these steps to set up your printer Note: Do not connect cables until instructed to do so. 1 Set up the printer hardware. For more information, see the Setup Guide.
Additional printer setup 55 – No security If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following: • • • • Authentication type Inner authentication type 802.1X username and password Certificates Note: For more information on configuring 802.
Additional printer setup 56 2 From the printer control panel, select your language and country or region, and then touch Continue. 3 Select your time zone, and then touch Continue. 4 Deselect any function you plan to set up later, such as Fax or E‑mail, and then touch Continue. 5 Select any additional buttons you want to display on the home screen, and then touch Continue. 6 If Fax is enabled, then type in your Fax Station name and touch Enter.
Additional printer setup 57 15 Remove the label covering the USB port on the back of the printer. 16 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If you plan to set up fax now, then connect the fax cables.
Additional printer setup 58 Installing the printer on a wireless network (Macintosh) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your printer. • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Prepare to configure the printer 1 Locate the printer MAC address on the sheet that came with the printer.
Additional printer setup 59 6 Select any additional buttons you want to display on the home screen, and then touch Continue. 7 If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 8 If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue.
Additional printer setup 60 Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.
Additional printer setup 61 4 Select the printer from the list. 5 Click Add. In Mac OS X version 10.4 1 From the Finder desktop, choose Go >Applications. 2 Double‑click the Utilities folder. 3 Double‑click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Select the printer from the list. 6 Click Add. b For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk.
Additional printer setup 62 If the CD does not launch after a minute, then do the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 2 Click Install Printer and Software. 3 Click Agree to agree to the License Agreement. 4 Select Suggested, and then click Next.
Additional printer setup In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type in the IP address of your printer in the Address field. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double‑click Utilities. 3 Double‑click Printer Setup Utility or Print Center. 4 From the Printer List, click Add. 5 Click IP. 6 Type in the IP address of your printer in the Address field.
Additional printer setup 64 Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Additional printer setup 65 For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click IP.
Additional printer setup 66 Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available. After installing the serial port, you will need to configure the printer and the computer so they can communicate.
Additional printer setup 67 The serial parameters in the COM port must match the serial parameters you set in the printer. a Open the Device Manager. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. The Device Manager opens. b c d e Click + to expand the list of available ports. Select the communications port where you attached the serial cable to your computer (example: COM1). Click Properties.
Minimizing your printer's environmental impact 68 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 69 • “Scanning to a flash drive” on page 153 Check your first draft for accuracy Before printing or making multiple copies of a document: • Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it. • Print one copy of the document to check its content and format for accuracy.
Minimizing your printer's environmental impact 70 Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Minimizing your printer's environmental impact 71 Using the printer control panel 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Screen Brightness appears. 6 Touch the arrows to select a setting. 7 Touch Submit. 8 Touch . Setting the standard exit bin light To save energy, you can dim or turn off the output lighting for the standard exit bin. Available settings are Off, Dim, and Bright.
Minimizing your printer's environmental impact 72 7 Touch the arrow button next to Power Saver to select the light setting the standard exit bin will use when in Power Saver mode. Note: For more information on Power Saver mode, see “Adjusting Power Saver” on page 70. 8 Touch Submit. 9 Touch . Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling.
Minimizing your printer's environmental impact 73 To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre‑paid shipping label. You can also: 1 Visit our Web site at www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country from the list. 3 Follow the instructions on the computer screen. Reducing printer noise Use Quiet Mode to reduce the printer noise.
Loading paper and specialty media 74 Loading paper and specialty media This section explains how to load the trays and feeders. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting for the standard 250 tray and the multipurpose feeder must be set manually from the Paper size menu. The factory default Paper Type setting is Plain Paper.
Loading paper and specialty media 75 8 Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. 9 Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • • • • • Make sure the paper lies flat in the paper tray. Do not remove the paper tray while the printer is printing. Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Loading paper and specialty media 76 2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading.
Loading paper and specialty media If you are loading A6‑size paper: a Squeeze and slide the length guide toward the center of the tray to the A5 size position. b Raise the A6 backstop. Notes: • The standard tray accommodates only 150 sheets of A6‑size paper. Notice the maximum fill line on the A6 backstop which indicates the maximum height for loading A6‑size paper. Do not try to overload the tray. • A6‑size paper cannot be loaded in the optional tray.
Loading paper and specialty media 78 1 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack.
Loading paper and specialty media 79 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Loading paper and specialty media 2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open.
Loading paper and specialty media 81 Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the paper or labels. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Loading paper and specialty media 82 • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams. Do not fold or crease envelopes. 3 Load the paper or specialty media. Notes: • Do not force any paper into the multipurpose feeder. Overfilling may cause jams.
Loading paper and specialty media 83 • Load letterhead with the logo faceup and the top edge entering the printer first. • Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address are shown to illustrate the proper orientation for loading envelopes. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.
Loading paper and specialty media 84 5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
Loading paper and specialty media 85 To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type ) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type , or define your own custom name.
Loading paper and specialty media 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit.
Paper and specialty media guidelines 87 Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Paper and specialty media guidelines 88 For 60–176 g/m2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain short is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guidelines 89 Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Paper and specialty media guidelines 90 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper size Dimensions A4 210 x 297 mm (8.3 x 11.7 in.
Paper and specialty media guidelines 91 Paper size Dimensions Standard 250‑sheet tray Optional 250‑ or Multipurpose 550‑sheet tray feeder Duplex path 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X C5 Envelope 162 x 229 mm (6.4 x 9 in.) X X X B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) X X X Other Envelope 229 x 356 mm (9 x 14 in.) X X X 1 A6 is supported only for grain long papers.
Paper and specialty media guidelines Paper type Standard 250‑sheet tray 92 Optional 250‑ or 550‑sheet tray Multipurpose feeder Manual feeder Paper labels1 Duplex path X Transparencies Envelopes (smooth)2 X X X 1 Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual‑sided labels are not supported.
Printing 93 Printing Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Printing 94 6 Touch Submit. Submitting changes appears. 7 Touch to return to the home screen. Printing on specialty media Tips on using letterhead • • • • Use letterhead designed specifically for laser printers. Print samples on the letterhead being considered for use before buying large quantities. Before loading letterhead, fan the stack to prevent sheets from sticking together. Page orientation is important when printing on letterhead.
Printing 95 • Use only new envelopes.
Printing 96 Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities. When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting.
Printing 97 • Bookmarks • Jobs not printed, which are called parked jobs Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold.
Printing 98 8 Enter your PIN. 9 Touch the job you want to print. 10 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Printing 99 Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB icon to print documents from the flash drive. 3 Touch the document you want to print. Note: Folders found on the flash drive appear as folders.
Printing 100 Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down 2 ABC and 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears. 4 Touch the down arrow until Print Quality Pages appears. 5 Touch Print Quality Pages. The print quality test pages print. 6 Touch Back.
Printing When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double‑click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double‑click the printer icon. 3 From the printer window, select the job to cancel.
Copying 102 Copying ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 103 Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It. 5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 6 Touch Finish the Job to return to the home screen.
Copying 104 Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document.
Copying 105 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the tray or feeder that contains the paper type you want. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. 6 Touch Copy It. Copying on both sides of the paper (duplexing) 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 106 3 On the home screen, touch Copy.
Copying 107 5 Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between copies. If Collate is Off, the separator sheets are added to the end of the print job. 6 Select one of the following: • Between Copies • Between Jobs • Between Pages 7 Touch Done. 8 Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper.
Copying 108 • If you scan one page using the ADF, a set consists of one page. For example: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options.
Copying 109 Placing information on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options.
Copying 110 A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job. Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while the pages are being printed 1 Touch Cancel Job on the touch screen, or press on the keypad. 2 Touch the job you want to cancel. 3 Touch Delete Selected Jobs.
Copying 111 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image. • Text—Emphasize sharp, black, high-resolution text against a clean, white background • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures • Photograph—Tells the scanner to pay extra attention to graphics and pictures.
Copying 112 Advanced Imaging This option lets you adjust Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan Edge to Edge, and sharpness before you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Separator Sheets This option places a blank piece of paper between copies, pages, and print jobs.
Copying 113 Improving copy quality Question When should I use Text mode? Tip • Use text mode when text preservation is the main goal of the copy, and preserving images copied from the original document is not a concern. • Text mode is recommended for receipts, carbon copy forms, and documents that contain only text or fine line art. When should I use Text/Photo mode? • Use Text/Photo mode when copying an original document that contains a mixture of text and graphics.
E-mailing 114 E-mailing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting ready to e-mail Enabling the e‑mail function The e‑mail function must be enabled prior to use.
E-mailing 115 14 Type in the Primary SMTP Gateway address, and then touch Enter. 15 If prompted, set the date and time, and then touch Continue. When the home screen appears, the e‑mail function is enabled. Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Type the printer IP address into the address field of your Web browser.
E-mailing 116 4 Click E-mail Shortcut Setup. 5 Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses, then separate each address with a comma (,). 6 Select the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, and then click Add. If you enter a number that is already in use, then you are prompted to select another number. Creating an e-mail shortcut using the touch screen 1 On the home screen, touch E-mail.
E-mailing 3 Press 117 # , and then enter the shortcut number using the keypad. To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add. 4 Touch E-mail It. Sending an e-mail using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
E-mailing 118 Changing the output file type 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options.
E-mailing 119 Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail. You can enter up to 255 characters. E-mail File Name This option lets you customize the attachment file name.
E-mailing 120 • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color—Sets the scan type and output for the e-mail. Color documents can be scanned and sent to an e-mail address.
Faxing 121 Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions.
Faxing 122 • If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. Contact your DSL provider for a DSL filter. The DSL filter removes the digital signal on the telephone line that can interfere with the ability of the printer to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes.
Faxing 123 3 Connect the DSL filter cable to an active telephone wall jack. 1 3 2 Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the port designated for fax and telephone use.
Faxing 124 Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Faxing 3 Remove the plug from the printer EXT port 125 . 4 Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods: Answering machine Answering machine and telephone .
Faxing 126 Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region • • • • • • • • Austria Cyprus Denmark Finland France Germany Ireland • • • • • • • New Zealand Netherlands Norway Portugal Sweden Switzerland United Kingdom Italy Countries or regions except Germany For some countries or regions, a
Faxing There is a plug installed in the printer EXT port 127 . This plug is necessary for the proper functioning of the adapter. Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
Faxing Answering machine Telephone 128
Faxing 129 Germany There is a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
Faxing 130 3 Connect the adapter into the N slot of an active analog telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack.
Faxing 131 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • A computer with a modem • Three telephone cords • A telephone wall jack 2 Connect one end of the telephone cable that came with the printer to the printer LINE port . 3 Connect the other end of the telephone cable to an active analog telephone wall jack.
Faxing 6 Connect an additional telephone cord from the computer modem LINE port 132 to the printer EXT port . Enabling the fax function The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected. For more information, see “Choosing a fax connection” on page 121. 1 Touch Menus.
Faxing 133 9 Select your time zone, and then touch Continue. 10 Touch Fax, and then touch Continue. 11 Select any additional buttons you want to display on the home screen, and then touch Continue. 12 Enter the Fax Station Name, and then touch Enter. 13 Enter the Fax Station Number, and then touch Continue. 14 Touch Enter. 15 If prompted, set the date and time, and then touch Continue. When the home screen appears, the fax function is enabled.
Faxing 134 Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time for certain time zones: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Security. 4 Click Set Date and Time. 5 Select Automatically Observe DST. 6 Click Submit.
Faxing 135 3 Select Fax, and then enter the recipient name, number, and other information as needed. 4 Click Print. For Mac OS X version 10.4 or later users 1 With a document open, choose File > Print. 2 From the PDF pop-up menu, choose Fax PDF. 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax: a b c d From the Printer pop-up menu, choose Add Printer.
Faxing 136 5 Click Agree to accept the licensing agreement. 6 From the Drivers and Utilities dialog, select Custom, and then click Next. 7 Choose Select Components, and then click Next. 8 From the “Select your printer from the list” area, choose your printer model with the letters “PS” in the Print Emulation column. 9 Click Add Printer. 10 Click Finish, and then follow the instructions on the screen.
Faxing 137 If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax: a b c d From the Printer pop-up menu, choose Add Printer. Select the printer from the dialog that appears. From the Print Using pop-up menu, choose Select a driver to use. From the list, choose your printer fax model, and then click Add.
Faxing 138 6 Enter a name for the shortcut. 7 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number. 8 Touch Fax It to send the fax, or touch to return to the home screen.
Faxing 139 Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Faxing 140 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. 9 Touch Done. 10 Touch Fax it. Note: The document is scanned and then faxed at the scheduled time.
Faxing 141 5 Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job while Scanning… appears.
Faxing 142 Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting.
Faxing 143 Improving fax quality Question When should I use Text mode? Tip • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art. When should I use Text/Photo mode? • Use Text/Photo mode when faxing an original document that contains a mixture of text and graphics.
Faxing 144 Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup.
Scanning to an FTP address 145 Scanning to an FTP address ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address 146 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It. Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Scanning to an FTP address 147 Creating an FTP shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch Save as Shortcut. 4 Enter a name for the shortcut. 5 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number.
Scanning to an FTP address 148 Send As This option sets the output (PDF, TIFF, JPEG, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF—Creates multiple files or a single file.
Scanning to an FTP address 149 • Scan Preview—Displays the first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
Scanning to a computer or flash drive 150 Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Scanning to a computer 1 Type the printer IP address into the address field of your Web browser.
Scanning to a computer or flash drive c Press 151 , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. # d After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list. 9 Return to the computer to view the file.
Scanning to a computer or flash drive 152 Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. Color This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color.
Scanning to a computer or flash drive 153 • Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a color eliminates the color from a form, enabling improved OCR capabilities. • • • • Color Dropout Threshold—Click the arrow buttons to increase or decrease the amount of color dropout. Scan edge to edge—Select this check box to scan edge to edge. Mirror Image—Select this check box to create a mirror image scan.
Understanding printer menus 154 Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen.
Understanding printer menus 155 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Understanding printer menus 156 Menu item Description Tray Type Plain Paper Card Stock Transparency Specifies the type of paper loaded in each tray Glossy Heavy Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Paper Recycled Custom Type Multipurpose Tray Size A4 A5 A6 Executive Oficio (México) Folio JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Notes: • Plain Paper is the fa
Understanding printer menus 157 Menu item Description Multipurpose Tray Type Plain Paper Card Stock Transparency Specifies the type of paper loaded in the multipurpose tray Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Paper Recycled Custom Type Notes: • From the Paper menu, Configure Multipurpose Tray must be set to Cassette for Multipurpose Tray to appear as a menu setting.
Understanding printer menus 158 Menu item Description Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Rough Envelope Custom Type Specifies the type of envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Note: Envelope is the factory default setting.
Understanding printer menus 159 Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the texture for a specific type of paper.
Understanding printer menus 160 Menu item Description Select Type Plain Weight Card Stock Weight Transparency Weight Recycled Weight Labels Weight Bond Weight Envelope Weight Rough Envelope Weight Letterhead Weight Preprinted Weight Colored Weight Light Weight Heavy Weight Rough/Cotton Weight Custom Texture Specifies the paper type Select Weight Light Normal Heavy After you select a setting for Select Type, the Select Weight feature lets you set the weight for that type of media.
Understanding printer menus 161 Menu item Description Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Notes: • Off is the factory default setting. • Single‑sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages a month. Vinyl, pharmacy, and dual‑web labels are not supported.
Understanding printer menus 162 Custom Types menu Menu item Description Custom Type Paper Card Stock Transparency Labels Envelope Rough/Cotton Associates a paper or specialty media type with a factory default Custom Type name or a user‑defined Custom Name created from the Embedded Web Server or MarkVisionTM Professional. This user‑defined name displays instead of Custom Type . Notes: • Paper is the factory default setting for the Custom Type.
Understanding printer menus 163 Menu item Description Custom Scan Size Scan Size Name Width 1–14 inches (25–355.6 mm) Height 1–14 inches (25–355.6 mm) Orientation Landscape Portrait 2 scans per side Off On Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 inches is the US factory default setting for Width. 216 millimeters is the international factory default setting for Width.
Understanding printer menus 164 Menu item Description Feed Direction Short Edge Long Edge Specifies the feed direction if the paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints.
Understanding printer menus 165 Menu item Description NetWare Setup Page Prints a report containing NetWare‑specific information about the network settings Note: This menu item appears only for printers with an internal print server installed.
Understanding printer menus 166 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On.
Understanding printer menus 167 Menu item Description Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink For descriptions and settings of the network setup menus, see the following: Net Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink • • • • • • • • “Network Reports menu” on page 168 “Network Card menu” on page 168 “TCP/IP menu” on page 169 “IPv6 menu” on page 170 “Wireless menu” on page 171 “AppleTalk menu
Understanding printer menus 168 Menu item Description Device‑Initiated E‑mail None Use Device SMTP Credentials Specifies server information Notes: User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User • The message boxes have a limitation of 512 characters. • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Understanding printer menus 169 Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10. Banner Page Off On Allows the printer to print a banner page Note: Off is the factory default setting.
Understanding printer menus 170 Menu item Description AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Enable HTTP Server Yes No Enables the built-in Web server (Embedded Web Server). When this is enabled, the printer can be monitored and managed remotely using a Web browser.
Understanding printer menus 171 Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports > Network > Net Setup > Wireless Menu item Description Network Mode Infrastructure Ad hoc Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an access point.
Understanding printer menus 172 Menu item Description Activate Yes No Activates NetWare support View Login Name Lets you view the assigned NetWare login name Note: No is the factory default setting. Note: This can be changed only from the Embedded Web Server. Print Mode Lets you view the assigned NetWare print mode Note: This can be changed only from the Embedded Web Server.
Understanding printer menus 173 Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS SmartSwitch setting is On.
Understanding printer menus 174 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 175 Menu item Description NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 176 Menu item Description Honor Init On Off Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port. Many personal computers activate the Init signal each time the computer is turned on.
Understanding printer menus 177 Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On.
Understanding printer menus 178 Menu item Description Serial Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XON/XOFF/DTRDSR Selects the hardware and software handshaking settings for the serial port Robust XON On Off Notes: • • • • DTR is the factory default setting. DTR/DSR is a hardware handshaking setting. XON/XOFF is a software handshaking setting. XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings.
Understanding printer menus 179 Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–50. 3 attempts is the factory default setting.
Understanding printer menus 180 Menu item Description Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • If the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for those print jobs does not change to the new default value.
Understanding printer menus 181 Menu item Description Automatic Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Notes: • This menu item appears only if a formatted, non-defective printer hard disk is installed. • Single pass is the default setting.
Understanding printer menus 182 Menu item Description Delete Log Delete now Do not delete Specifies whether audit logs are deleted Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log Specifies whether and how the audit logs are created Note: Delete Now is the factory default setting. Note: Factory default settings enable the security audit log.
Understanding printer menus 183 Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Turkce Korean Sets the language of the text appearing on the display Eco‑Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Note: All languages may not be available for all printers. Notes: • Off is the factory default setting.
Understanding printer menus 184 Menu item Description Run Initial setup Yes No Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No.
Understanding printer menus 185 Menu item Description Displayed Information Left side Right side Custom Text Cartridge levels on status screen On Off Black Toner When to Display Display Do not display Message to Display Default Alternate Default Message Alternate Message Specifies what is displayed on the upper left and right corners of the home screen For the Left side and Right side options, choose from the following options: Model Name None IP Address Hostn
Understanding printer menus 186 Menu item Description Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Additional buttons can be added to the Home screen, and default buttons can be removed. Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Formats the printer date Time Format 12 hour A.M./P.M.
Understanding printer menus 187 Menu item Description Allow Background Removal On Off Specifies whether image background removal is allowed during copy, fax, e‑mail, FTP, or scan to USB Allow Custom Job Scans On Off Note: On is the factory default setting. The background of the image will be removed. Lets you scan multiple jobs to one file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • On is the factory default setting.
Understanding printer menus 188 Menu item Description Timeouts Power Saver Mode Disabled 2–240 Specifies the number of minutes of inactivity before some systems begin entering a minimum power state.
Understanding printer menus 189 Menu item Description Print Recovery Jam Recovery On Off Auto Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages.
Understanding printer menus 190 Menu item Description Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specifies whether an original document is duplex (two‑sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplex Notes: • 1 sided to 1 sided—The original page has printing on one side. The copied page will have printing on one side. • 1 sided to 2 sided—The original page has printing on one side.
Understanding printer menus 191 Menu item Description Copy To Source Tray Manual Feeder Auto Size Match Specifies the paper source for copy jobs Transparency Separators On Off Places a sheet of paper between transparencies Separator Sheets None Between Copies Between Jobs Between Pages Places a sheet of paper between pages, copies, or jobs based on the value selected Separator Sheet Source Tray Manual Feeder Specifies a paper source Darkness 1–9 Specifies the level of darkness for the c
Understanding printer menus 192 Menu item Description Header/Footer Top middle Top middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the middle of the page Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the top right of the page Heade
Understanding printer menus 193 Menu item Description Header/Footer Bottom middle Bottom middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom middle of the page Header/Footer Bottom right Bottom right Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom ri
Understanding printer menus 194 Menu item Description Allow Save as Shortcut On Off Lets you save custom copy settings as shortcuts Background Removal ‑4 to +4 Adjusts the amount of background visible on a copy Auto Center On Off Lets you automatically center the copy on the page Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during copies, and how much to increase or decrease the
Understanding printer menus 195 Menu item Description Sample Copy On Off Creates a sample copy of the original document Notes: • Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • This menu item appears only for collated copy sets. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line.
Understanding printer menus 196 Menu item Description Caller ID FSK DTMF Specifies the type of caller ID being used Notes: • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns.
Understanding printer menus 197 Fax Send Settings Menu item Description Resolution Standard Fine Super Fine Ultra Fine Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 4 x 6 in. 3 x 5 in.
Understanding printer menus 198 Menu item Description Dialing Prefix Rules Prefix Rule Establishes a dialing prefix rule Automatic Redial 0–9 Specifies the number of times the printer tries to send the fax to a specified number Redial Frequency 1–200 Specifies the number of minutes between redials Behind a PABX Yes No Enables switchboard blind dialing without a dial tone Enable ECM Yes No Enables Error Correction Mode for fax jobs Enable Fax Scans On Off Lets you send faxes by scanning at
Understanding printer menus 199 Menu item Description Background Removal ‑4 to +4 Adjusts the amount of background visible on a copy Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during faxing, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Neg
Understanding printer menus 200 Fax Receive Settings Menu item Description Enable Fax Receive On Off Allows fax jobs to be received by the printer Fax Job Waiting None Toner Toner and Supplies Allows a fax to be held until toner or supplies are replaced Rings to Answer 1–25 Specifies the number of rings before answering an incoming fax job Auto Reduction On Off Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Paper Source Auto Tray Multi‑Purpose
Understanding printer menus 201 Menu item Description Forward to Fax E‑mail FTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF) Block No Name Fax On Off Enables blocking of incoming faxes sent from devices with no station ID specified Banned Fax List Enables the list of banned fax numbers stored in the printer Holding Faxes Held Fax Mode Off Always On
Understanding printer menus 202 Menu item Description Logs Display Remote Station Name Dialed Number Specifies whether printed logs display the dialed number or the station name returned Enable Job Log On Off Enables access to the Fax Job log Enable Call Log On Off Enables access to the Fax Call log Note: Remote Station Name is the factory default setting. Note: On is the factory default setting. Note: On is the factory default setting.
Understanding printer menus 203 Fax Server Setup Menu item Description To Format Lets you enter the information using the virtual keyboard on the printer touch screen Reply Address Subject Message Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Image Format PDF (.pdf) XPS (.xps) TIFF (.
Understanding printer menus 204 Menu item Description Original Size Letter Legal Executive Folio Statement Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 4 x 6 in. 3 x 5 in. Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files.
Understanding printer menus 205 Menu item Description E‑mail Server Setup Max e‑mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E‑mail Server Setup Size Error Message Sends a message when an e-mail is greater than the configured size limit E‑mail Server Setup Limit destinations Sends an e-mail only when the address contains the domain name, such as a company domain name Note: E-mail above the specified size is not sent. Note: E-mail can be sent only to the specified domain.
Understanding printer menus 206 Menu item Description Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 in.
Understanding printer menus 207 Menu item Description Text/Photo Default 5–90 Sets the quality of a text/photo image in relation to file size and the quality of the image Note: 75 is the factory default setting.
Understanding printer menus 208 Menu item Description Allow Save as Shortcut On Off Lets you save e-mail addresses as shortcuts Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Understanding printer menus 209 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Content Text/Photo Photograph Text Specifies the type of content that will be scanned to FTP Note: PDF (.pdf) is the factory default setting. Note: 1.5 is the factory default setting. Notes: • Text/Photo is the factory default setting.
Understanding printer menus 210 Menu item Description Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 in. Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Understanding printer menus 211 Menu item Description Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding printer menus 212 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow D
Understanding printer menus 213 Menu item Description Content Text/Photo Photograph Text Specifies the type of content that will be scanned to USB Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is mostly text.
Understanding printer menus 214 Menu item Description Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Understanding printer menus 215 Menu item Description Scan Preview On Off Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting.
Understanding printer menus 216 Menu item Description Paper Source Tray MP Feeder Manual Paper Manual Envelope Specifies the paper source selected to supply paper for the printer to print from the flash drive Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Sides (Duplex) 1 sided 2 sided Enables duplex printing (two-sided printing) Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printi
Understanding printer menus 217 Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Places a sheet of paper between pages, copies, or jobs based on the value selected Separator Sheet Source Tray Manual Feeder Specifies a paper source Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Note: None is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 218 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Understanding printer menus 219 Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets.
Understanding printer menus 220 Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • On is the factory default setting. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
Understanding printer menus 221 Menu item Description N‑up Border None Solid Prints a border around each page image when using N‑up (pages‑sides) Note: None is the factory default setting.
Understanding printer menus 222 Menu item Description Contrast 0–5 Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer.
Understanding printer menus 223 Menu item Description Hex Trace Activate Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit or deactivate Hex Trace, turn the printer off or reset the printer. Coverage Estimator Off On Provides an estimate of the percentage coverage of black on a page.
Understanding printer menus 224 PCL Emul menu Menu item Description Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into printer RAM. • Flash and Disk settings appear only if applicable and show all fonts resident in that option. • Flash and Disk options must be properly formatted and cannot be Read/Write, Write, or password protected.
Understanding printer menus 225 Menu item Description PCL Emulation Settings Lines per Page 1–255 Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.
Understanding printer menus 226 Menu item Description Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Lets you view the factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu item Font Name Albertu
Understanding printer menus 227 Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments.
Understanding printer menus 228 Menu item Description Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Scales the image to fit the selected paper size Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Note: Portrait is the factory default setting.
Maintaining the printer 229 Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove all paper from the printer.
Maintaining the printer 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers.
Maintaining the printer 231 5 Reinstall the separator roll. 6 Lock the separator roll. 7 Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down 2 ABC and 6 MNO while turning the printer on. 4 Release the buttons when the screen with the progress bar appears.
Maintaining the printer 232 To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c d e f Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit. Touch Copy Quick Test and compare the new copy to the original. Repeat the flatbed alignment steps until the position on the page of the Quick Test copy closely matches the original.
Maintaining the printer 233 • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch Status/Supplies. Note: If Status/Supplies is not on the home screen, then print a menu settings page to review the status of the supplies. 3 Touch View supplies.
Maintaining the printer 234 Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Warning—Potential Damage: Damage caused by the use of a supply or replacement item not produced by the manufacturer of this printer is not covered under warranty.
Maintaining the printer 235 Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double‑feeding or failing to feed through the Automatic Document Feeder. Part name Part number ADF input tray 40X5470 ADF separator pad 40X5472 ADF separator roll 40X5471 Moving the printer to another location Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Maintaining the printer Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Administrative support 237 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Administrative support 238 To set up e‑mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click E‑mail Alert Setup. 4 Select the items for notification, and type in the e‑mail addresses. 5 Click Submit. Note: See your system support person to set up the e‑mail server.
Clearing jams 239 Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available.
Clearing jams 240 Jam message numbers and how to access each jam Jam number 200‑201 To access the jam Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. 202 Open the front door, and then open the rear door. 231 Open the front door, and then open the rear door. 233 Remove Tray 1, and then depress the lever. Note: For alternative access to the jam, open the front door, and then open the rear door.
Clearing jams 200 and 201 paper jams CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull the tray completely out. 2 Remove the jam if you see it here.
Clearing jams 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 If you do not see any jammed sheets, open the rear door.
Clearing jams 243 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue. If the paper is not exiting the printer: 1 Pull down the rear door. 2 Remove the jammed paper.
Clearing jams 244 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam.
Clearing jams 4 Close the rear door. 5 Close the front door. 6 Touch Continue. 233 paper jam 1 Remove the tray from the printer.
Clearing jams 246 2 Locate the lever shown, and then pull it down to release and remove the jammed sheets. 3 Insert the tray. 4 Touch Continue. If this does not clear the jam, complete the steps in “231 paper jam” on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer.
Clearing jams 247 3 Remove any jammed paper. 4 Insert the tray, and then touch Continue. 5 If the jam message persists, then pull out any optional trays. 6 Remove the jammed paper, and then insert the trays. 7 Touch Continue. 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Clearing jams 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. 251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.
Clearing jams If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue.
Clearing jams 290–294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll.
Clearing jams 4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll.
Clearing jams 7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue.
Clearing jams 253 Clearing ADF duplex jams If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input tray. 4 Touch Continue.
Troubleshooting 254 Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 255 Change to is a tray or feeder, and is a paper size or type. You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • Select the paper tray with the correct paper size or type. • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Troubleshooting 256 Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk. Disk Full ‑ Scan Job Canceled The scan job canceled or stopped due to insufficient printer hard disk space. Touch Continue to clear the message. Fax failed The fax failed to be sent.
Troubleshooting 257 Fax Station Number not set up The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Install Tray Try one or more of the following: • Install the specified tray: 1 Turn the printer off.
Troubleshooting 258 Load manual feeder with is a paper type or size. Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job.
Troubleshooting 259 Remove originals from the scanner ADF Remove the paper from the ADF to clear the message and continue printing. Remove packaging material, check Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job.
Troubleshooting 260 Serial The printer is using a serial cable connection. The serial port is the active communication link. Set clock The clock is not set. This message appears if no other fax status message appears. It remains until the clock is set. SMTP server not set up. Contact system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.
Troubleshooting 261 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Remove the toner cartridge, and then install a new one. 31 Replace defective cartridge Remove the defective toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one.
Troubleshooting 262 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message. 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory.
Troubleshooting 263 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer.
Troubleshooting 56 Parallel port disabled is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled is the number of the serial port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the serial port.
Troubleshooting 265 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware has been updated. Paper input, output, or duplex options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the port.
Troubleshooting 266 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Format the printer hard disk. If the error message remains, the hard disk may be defective and require replacing.
Troubleshooting 267 200–282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 290‑295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message.
Troubleshooting 268 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware error and disabled itself. 841‑846 Scanner Service Error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the service message appears again, then contact Customer Support, and report the message.
Troubleshooting 269 4 Select Print as image. 5 Click OK twice. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print.
Troubleshooting 270 Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Troubleshooting 271 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting 272 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Timeouts appears. 6 Touch Timeouts. 7 Touch the left or right arrow next to Print Timeout until the desired value appears. 8 Touch Submit. 9 Touch .
Troubleshooting 273 Poor copy quality These are some examples of poor copy quality: • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Dark print Skewed lines Smudges Streaks Unexpected characters White lines in print These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages.
Troubleshooting 274 PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. TEXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
Troubleshooting 275 Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker.
Troubleshooting 276 THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 229. ADJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Troubleshooting 277 Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns.
Troubleshooting 278 REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
Troubleshooting 279 Can send but not receive faxes These are possible solutions. Try one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. CHECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4.
Troubleshooting Received fax has poor print quality These are possible solutions. Try one or more of the following: RE‑SEND THE DOCUMENT Ask the person who sent you the fax to: • Check that the quality of the original document is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge.
Troubleshooting 281 CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED CORRECTLY Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.
Troubleshooting 282 Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: CHECK THE ISP CONNECTIONS • Make sure the ISP is securely attached to the printer system board. • Make sure the cable is securely connected to the correct connector. CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected.
Troubleshooting 283 Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Troubleshooting 284 Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper in the tray.
Troubleshooting 285 Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: CHECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu. MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Paper curl These are possible solutions.
Troubleshooting 288 CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes.
Troubleshooting CHECK THE PAPER TYPE • Try a different type of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new toner cartridge.
Troubleshooting CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.
Troubleshooting 292 Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions.
Troubleshooting Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Troubleshooting 294 CHECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
Notices 295 Notices Product information Product name: Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Machine type: 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 Edition notice March 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 296 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Notices 297 Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Notices 298 Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
Notices 299 Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S.
Notices 300 Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 540 W Copying The product is generating hard‑copy output from hard‑copy original documents.
Notices Factory default Power Saver Timeout for this product (in minutes): 301 30 minutes By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Notices 302 product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product.
Notices 303 South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface.
Notices 304 This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Notices 305 Compliance is indicated by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Notices 306 Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Notices 307 Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Notices Malti 308 Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc.
Notices 309 Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may be required to present proof of original purchase.
Notices 310 Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages.
Notices 311 (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product. 1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period.
Notices 6 7 8 9 10 11 12 312 Lexmark. You may not separate the components of the Software Program for use on more than one computer.
Notices 313 13 APPLICABLE LAW. This Software License Agreement is governed by the laws of the Commonwealth of Kentucky, 14 15 16 17 18 19 United States of America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the International Sale of Goods shall not apply. UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private expense.
Index 314 Index Numerics 1565 Emulation error, load emulation option 268 200–282.yy paper jam 267 250‑sheet drawer installing 49 290‑295.yy scanner jam 267 293 Replace all originals if restarting job 267 293.
Index contacting Customer Support 294 control panel, printer 22 copy quality adjusting 105 improving 113 copy screen options 110, 111 Copy Settings menu 189 copy troubleshooting copier does not respond 272 partial document or photo copies 274 poor copy quality 273 poor scanned image quality 275 scanner unit does not close 272 copying adding a date and time stamp 109 adding an overlay message 109 adjusting quality 105 canceling a copy job 109, 110 collating copies 106 custom job (job build) 107 enlarging 10
Index fax screen advanced options 142 options 141, 142 Fax server 'To Format' not set up. Contact system administrator.
Index M Macintosh wireless network installation 58 memory card installing 31 troubleshooting 282 Memory full, cannot print faxes 258 menu settings page printing 51 menus Active NIC 165 AppleTalk 171 Confidential Print 179 Configure MP 158 Copy Settings 189 Custom Names 162 Custom Scan Sizes 162 Custom Types 162 Default Source 155 diagram of 154 Disk Wiping 180 E‑mail Settings 204 Fax Mode (Analog Fax Setup) 195 Fax Mode (Fax Server Setup) 202 Finishing 219 Flash Drive 212 FTP Settings 209 Help 228 HTML 226
Index Paper Texture menu 159 paper type custom 85 paper types duplex support 91 supported by printer 91 where to load 91 Paper Weight menu 159 Parallel menu 174 pausing the current print job to make copies 108 PCL Emul menu 224 PDF menu 223 photoconductor kit ordering 234 photos copying 103 port settings configuring 64 PostScript menu 223 Power Saver adjusting 70 print job canceling from Macintosh 100 canceling from Windows 100 print quality cleaning the scanner glass 229 print quality test pages, prin
Index Fax partition inoperative. Contact system administrator. 256 Fax server 'To Format' not set up. Contact system administrator. 256 Fax Station Name not set up 256 Fax Station Number not set up 257 Insert Tray 257 Install tray 257 Invalid PIN 257 Load with 257 Load manual feeder with 258 Memory full, cannot print faxes 258 Network 258 Network 258 No analog phone line connected to modem, fax is disabled.
Index Securely clearing disk space 259 Security Audit Log menu 181 sending a fax using the computer 134 Serial 260 Serial menu 176 serial port 66 serial printing setting up 66 Set clock 260 Set Date/Time menu 182 setting paper size 74 paper type 74 TCP/IP address 169 Universal Paper Size 74 setting up fax 121 serial printing 66 setting up the printer on a wired network (Macintosh) 61 on a wired network (Windows) 61 Settings menu 183 Setup menu 217 shipping the printer 236 shortcuts, creating e‑mail
Index toner specks 293 troubleshooting, printer options drawers 281 flash memory card 281 hard disk with adapter 281 Internal Solutions Port 282 memory card 282 option not working 280 paper trays 283 troubleshooting, scan cannot scan from a computer 276 partial document or photo scans 276 scan was not successful 275 scanner unit does not close 272 scanning takes too long or freezes the computer 275 U Universal Paper Size setting 74 Universal Setup menu 163 unlinking trays 84 Unsupported disk 260 Unsupport
