X6100 Series User’s Guide for Windows • “Learning about your All-In-One” on page 9 Information about the printer parts and software. • “Networking” on page 75 How to use your All-In-One in a network environment. • “Maintaining your All-In-One” on page 76 Caring for your print cartridges and ordering supplies. • “Troubleshooting” on page 87 Information about setup problems, error messages, print quality problems, paper jams, and much more. www.lexmark.
Edition: October 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Contents Contents .............................................................................. i Finding more information ................................................. 1 Setting up your All-In-One ................................................ 3 Set up the All-In-One .................................................................... 3 Learning about your All-In-One ........................................ 9 Understand the All-In-One parts ...................................................
Scan using the All-In-One software and the scanner glass ........ 42 Scan using the control panel and the ADF ................................. 44 Scan using the All-In-One software and the ADF ....................... 45 Scan multiple images .................................................................. 46 E-mail a scanned image or document ........................................ 46 Save an image on your computer ...............................................
Align the print cartridges ............................................................. 81 Improve print quality .................................................................... 82 Preserve the print cartridges ....................................................... 85 Clean the scanner glass ............................................................. 85 Order supplies ............................................................................. 86 Troubleshooting ...................................
iv
Finding more information Your All-In-One comes with many helpful resources. Resource Description Box contents These items are in the box with your All-In-One: • • • • • • • Power supply Line cord Setup sheet Installation software CD User’s Guide Black print cartridge Color print cartridge Setup sheet The setup sheet provides instructions on how to set up your All-In-One hardware and software and information on setup troubleshooting.
Resource Description Readme file After you install your software, you can access the Readme file from the Lexmark 6100 Series All-In-One folder. The Readme file contains late-breaking information that does not appear in the User’s Guide or the Help. To access the Readme file: Click Start Programs Lexmark X6100 Series Readme.
Setting up your All-In-One Set up the All-In-One Multiple methods of setup are possible with the All-In-One you have purchased. The Setup sheet that came with your All-In-One provides basic setup instructions. However, you can also connect your All-In-One with equipment, such as a telephone, an answering machine, or a computer modem. Note: The X6100 Series All-In-One is an analog device that works best when directly connected to the wall jack.
Equipment Benefits See this section: • • • • All-In-One telephone answering machine three phone cords Receive both incoming voice messages and faxes. “Connecting to an answering machine” on page 7 • • • • All-In-One telephone computer modem three phone cords Increase the number of phone connection outlets. “Connecting to a computer modem” on page 8 Note: The phone cord must be connected into the correct position.
Connecting directly to a telephone wall jack Connect a phone cord from the wall jack port on the All-In-One to the telephone wall jack. Connecting to a telephone If your All-In-One does not have a handset, you can connect a telephone to your All-In-One to use the fax line as a normal telephone line. 2 1 3 1 Remove the protective plug from the telephone/answering machine port on the back of the All-In-One.
3 Connect a phone cord from the wall jack port on the All-In-One to the telephone wall jack. Note: Special setup option shown on page 56 for manual receive modes.
Connecting to an answering machine 1 3 2 4 1 Connect a phone cord from the telephone to the answering machine. 2 Remove the protective plug from the telephone/answering machine port on the back of the All-In-One. 3 Connect a phone cord from the answering machine to the telephone/answering machine port on the All-In-One. 4 Connect a phone cord from the wall jack port on the All-In-One to the telephone wall jack. Note: Special setup option shown on page 57 for using answering machines with an X6170.
Connecting to a computer modem 2 3 1 4 1 Connect a phone cord from the telephone to the computer modem. 2 Remove the protective plug from the telephone/answering machine port on the back of the All-In-One. 3 Connect a phone cord from the computer modem to the telephone/ answering machine port on the All-In-One. 4 Connect a phone cord from the wall jack port on the All-In-One to the telephone wall jack. Note: Special setup option shown on page 56 for manual receive modes.
Learning about your All-In-One To set up your All-In-One, follow the instructions on the Lexmark X6100 Series Setup sheet to install the hardware and software. For setup troubleshooting, see page 87. Understand the All-In-One parts The Lexmark™ X6100 Series All-In-One is a color scanner, color printer, color copier, and color fax machine. This guide shows you how to use the All-In-One features. Note: You do not have to attach your All-In-One to your computer to make copies or send faxes.
A Lexmark X6100 Series with an ADF: Automatic Document Feeder (ADF) Paper support ADF input tray Control panel ADF exit tray Display Top cover Paper exit tray A Lexmark X6100 Series without an ADF: Paper support Top cover Control panel Display Paper exit tray 10
Scanner unit Scanner lock Scanner support Power supply connector USB cable port Telephone/answering machine port 11 Wall jack port
Use the: When you want to: Automatic Document Feeder (ADF) Copy or fax multiple pages. ADF exit tray Pick up your original document after it has gone through the ADF. ADF input tray Load original documents in the All-In-One. Display Check the status of the All-In-One or view settings. Control panel Operate your All-In-One (attached to a computer or unattached). For more information, see page 13. Paper exit tray Stack paper as it exits the All-In-One.
Use the control panel The control panel buttons help you scan, copy, fax, and customize documents. When Power is lit, the All-In-One is on. You can select a mode from the Mode area, select or change settings using several of the buttons, and initiate a scan, copy, or fax from the Start buttons on the far right. The display features: • All-In-One status • Messages • Menus The table beginning on page 13 describes each button function.
Press: To: Scan Enter scan mode (possible when the All-In-One is attached to a computer). Note: This button is lit when the All-In-One is in scan mode. Fax Enter fax mode. The All-In-One can receive a fax while in any mode. Note: This button is lit when the All-In-One is in fax mode. Quality • Select from the following copy qualities: Quick, Normal, Better, or Best. • Select a fax resolution: Standard, Fine, Superfine, or Ultrafine.
Press: To: A keypad number or symbol • In fax mode: Enter fax numbers. Get through an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the All-In-One display. • In copy mode: Select the number of copies you want to make. Redial/Pause • Redial the last number entered when the machine is in fax mode. • Insert a three-second pause in the number to be dialed.
3 Repeat the above steps until you are finished entering text. 4 Press Select. Use the All-In-One software The All-In-One software includes the: • • • • • • Fax Setup Utility (page 16) Lexmark All-In-One Center (page 19) Print Properties (page 19) Lexmark Photo Editor (page 21) Lexmark X6100 Series Solution Center (page 22) Optical Character Recognition (page 23) Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings.
• From the Lexmark All-In-One Center, click the Maintain/ Troubleshoot tab and then click Display the Fax Setup Utility.
The following table contains the Fax Setup Utility tabs. On this tab: You can: Send • Enter your name and fax number. • Select a maximum send speed and a print quality for outgoing faxes. • Choose whether to scan the entire document before dialing the number. • Choose whether to use error correction. • Select when to print a fax usage report. • Select when to print a fax activity report. Receive • Choose whether you want a header (the sender’s fax number and name) to appear on each page you receive.
Using the Lexmark All-In-One Center To access the Lexmark All-In-One Center, the software driver for your Lexmark X6100 Series: • Double-click the Lexmark X6100 Series All-In-One Center desktop icon. • Click Start Programs All-In-One Center. Lexmark X6100 Series Lexmark You can use the Lexmark All-In-One Center to: • • • • • Scan, copy, print, and do other tasks. View images you have scanned or saved. Select copy and scan settings. Access troubleshooting and maintenance information.
1 With your document open, click File Print. 2 In the Print dialog box, click Properties, Preferences, Options, or Setup (depending on your program or operating system). The Print Properties screen appears.
The I Want To menu helps you select the All-In-One settings needed to print a variety of things such as photos, banners, and envelopes. Use the tabs (Quality/Copies, Paper Setup, and Print Layout) along the left side of the Print Properties dialog box to select your All-In-One print settings. Using the Lexmark X6100 Series Photo Editor The Photo Editor lets you adjust photo attributes (brightness, contrast, red eye reduction, and orientation) of scanned images.
Using the Lexmark Solution Center The Lexmark Solution Center (LSC) provides All-In-One help and information about printer status, paper type detected, and ink levels. There are two ways to open the LSC: • Click Start Programs Lexmark X6100 Series Lexmark Solution Center. • From the All-In-One Center, click the Maintain/Troubleshoot tab and click on a topic.
From this area or tab: You can: Troubleshooting • • • • Maintenance • • • • Contact Information • • • • • • Advanced • Change voice or appearance options. • See software version information. • Change the network printing settings. Check the current All-In-One status. View recommended Help topics. View common troubleshooting topics. Search for more specific troubleshooting topics. Install a new print cartridge. Order new cartridges. Print a test page.
Loading paper and originals The basic functions of your All-In-One are the copy, scan, print, and fax functions. First, learn how to load paper into your All-In-One with the following instructions. Then, read on to learn how to copy, scan, print, and fax. Load plain paper into the paper support 1 Place the paper against the right side of the paper support. Note: Do not force the paper into the All-In-One. 2 Squeeze and slide the paper guide to the left edge of the paper.
Note: The top of letter size paper should be slightly above the paper support. Load banner paper into the paper support 1 Place a stack of banner paper (20 sheets or less) on the top cover, and feed in the first sheet. 2 Place the paper against the right side of the paper support. 3 Squeeze and slide the paper guide to the left edge of the paper.
Note: Once the All-In-One begins printing, wait until you can see the leading edge of the banner exiting the All-In-One, and then carefully unfold the paper down to the floor in front of the All-In-One.
Follow these guidelines when loading paper in the paper support. Load up to: Make sure: 100 sheets of plain paper • The paper is loaded vertically against the right side of the paper support. • The paper guide is against the left edge of the paper. Note: To load letterhead, make sure the front of the letterhead faces you, and feed the top of the letterhead into the All-In-One first. 10 envelopes • The print side of the envelopes faces you.
Load up to: Make sure: 100 sheets of • The print side of the paper faces you. custom size paper • Your paper size fits within these dimensions: Width • 76 - 216 mm • 3.0 - 8.5 inches Length • 127 - 432 mm • 5.0 - 17.0 inches • The paper guide rests against the left edge of the paper. 25 iron-on transfers • You follow the loading instructions on the iron-on transfer packaging. • The blank side of the transfers faces you. • The paper guide is against the left edge of the iron-on transfers.
Note: You can load A4, Letter, or legal size paper into the ADF text side up. Note: You cannot load small images in the ADF. Place small images on the scanner glass. Note: Make sure you select paper type and paper size in Print Properties. For help, see “Using Print Properties” on page 19.
Load an original document on the scanner glass 1 Make sure your computer and your All-In-One are on. 2 Open the top cover. 3 Place the original document face down on the scanner glass in the upper left corner. 4 Close the top cover. Note: Make sure you select paper type and paper size in Print Properties. For help, see “Using Print Properties” on page 19.
Copying You can use your All-In-One to copy in several ways. Copy using the control panel and the scanner glass 1 Make sure your All-In-One is on. 2 Open the top cover.
3 Place the item you want to copy face down on the scanner glass in the upper left corner. Make sure the top of the document faces left. 4 Close the top cover, and then load paper in the paper support. 5 From the Mode area on the control panel, press Copy to enter copy mode.
6 If you want to make more than one copy, press the numbers on the keypad that correspond with the number of copies you want to make. 7 From the Start area on the control panel, press Color to create a color copy of a color image or press Black to create a black and white copy. Copying appears on the display. Copy using the control panel and the ADF 1 Make sure your All-In-One is on and blank paper is loaded in the paper support.
5 From the Start area on the control panel, press Color to create a color copy of a color image or press Black to create a black and white copy. Copying appears on the display. Copy using the All-In-One software and scanner glass 1 Make sure blank paper is loaded in the paper support. 2 Make sure your computer and your All-In-One are on. 3 Open the top cover.
4 Place the item you want to copy face down on the scanner glass in the upper left corner. 5 Close the top cover. 6 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 7 Click See More Copy Settings.
8 Select a quantity and color for your copies. Note: To choose a paper size or further customize your copy job, click Display Advanced Copy Settings. 9 Click Copy Now. Copy using the All-In-One software and ADF 1 Make sure your computer and All-In-One are on and paper is loaded in the paper support. 2 Load up to 50 sheets of your document face-up into the ADF (available on some models). 3 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears.
Note: To choose a paper size or further customize your copy job, click Display Advanced Copy Settings. 6 Click Copy Now. Control panel menus When you press the Options button repeatedly, the following menu headings appear. Copy mode From this sub menu: You can: BLANK PAPER SIZE Specify the size of the paper loaded in the paper support: • • • • • • • • • • Letter Legal B5 A4 A5 A6 3x5 4x6 L 2L Note: For other specialty sizes, see the All-In-One Center.
From this sub menu: You can: REPEAT IMAGE Specify how many copies of one image you want on one page: • • • • 1 x per page 4 x per page 9 x per page 16 x per page COLOR Adjust the color intensity of the copy. ORIGINAL SIZE Specify the size of the document on the glass. Auto detect is the default. Note: Specify an original size other than Auto Detect to confine the scan area to the size of the original selected. CONTENT TYPE Specify the type of document on the scanner glass.
From this sub menu: You can: SET DEFAULTS Set your default settings to: • Use Factory • Use Current LANGUAGE Select a language for all display text. Note: The option currently selected is noted with an asterisk (*) on the display.
Scanning You can use your All-In-One to scan in several ways. Scan using the control panel and the scanner glass 1 Make sure your All-In-One is on and connected to your computer. 2 Open the top cover.
3 Place the item you want to scan face down on the scanner glass in the upper left corner. 4 Close the top cover. 5 From the Mode area on the control panel, press Scan to put the All-In-One in scan mode. 6 Press the right arrow button to scroll through the list of possible programs to which you can scan.
7 Press Select when the program to which you want to scan appears. 8 From the Start area on the control panel, press Black to begin a black and white scan or Color to begin a color scan. Scan using the All-In-One software and the scanner glass 1 Make sure your computer and All-In-One are on. 2 Open the top cover.
3 Place the item you want to scan face down on the scanner glass in the upper left corner. 4 Close the top cover. 5 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears.
6 From the Send scanned image to: drop-down box, select your scan destination. 7 Click See More Scan Settings. 8 Answer the other questions on your screen to further customize your scan job. 9 Click Scan Now. Scan using the control panel and the ADF 1 Make sure your computer and All-In-One are on. 2 Load up to 50 sheets of the original document face up into the ADF (available on some models). 3 From the Mode area on the control panel, press Scan to put the All-In-One in scan mode.
6 From the Start area on the control panel, press Black to begin a black and white scan or Color to begin a color scan. Scan using the All-In-One software and the ADF Note: Some programs do not support multiple page scanning. 1 Make sure your computer and All-In-One are on. 2 Load up to 50 sheets of the original document face up into the ADF (available on some models). 3 Double-click the Lexmark X6100 Series All-In-One Center desktop icon. The All-In-One Main Page appears.
Scan multiple images You can scan multiple images at once to save time: 1 Put the first sheet on the scanner glass. 2 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 3 From the Send scanned image to: drop-down box, select your scan destination. 4 Click See More Scan Settings. 5 Click Display Advanced Scan Settings. The Advanced Scan Settings dialog box appears. 6 Select Scan multiple items before output. 7 Click OK. 8 Click Scan Now.
5 Click Preview Now. 6 From the Productivity Tools area, click E-mail an image or document. 7 From the What is being scanned? menu, select Photo. 8 Follow the instructions on the screen to prepare the photograph for e-mail. 9 Click Attach Now. 10 Write a note to accompany the attached photo, and then send it. Save an image on your computer 1 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears.
2 Open the top cover. 3 Place the document or pattern you want to enlarge or reduce face down on the scanner glass. 4 Close the top cover. 5 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 6 Click Preview Now. 7 From the Productivity Tools area, select Enlarge or reduce an image. 8 Follow the instructions on the screen to select the size of your new image. 9 When you are finished customizing your image, click Print Now.
From this sub menu: You can: CLEAR SETTINGS Select when you want your All-In-One to return to the default settings: • After two minutes • Never SET DEFAULTS Set your default settings to: • Use Factory • Use Current LANGUAGE Select a language for all display text. Note: The option currently selected is noted with an asterisk (*) on the display.
Printing Print a document 1 Make sure your computer and your All-In-One are on. 2 With your document open, click File Print. 3 To change the All-In-One settings, click Properties, Options, Setup, or Preferences (depending on the program or operating system), and then make changes to the settings. 4 Click OK. 5 From the Print dialog box, click OK or Print (depending on the program).
2 Press Copy. 3 Press Options repeatedly until Collate - Black appears. 4 Press the right arrow to scroll to the amount of pages you want to collate. 5 Press Select. Print more than one page on a sheet of paper 1 Make sure paper is loaded. 2 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 3 From the Productivity Tools area, click More than one page on a sheet of paper. 4 Follow the instructions on your screen.
The All-In-One Main Page appears. 3 Click See More Copy Settings. 4 Select the Print Last Page First check box. 5 Click Copy Now. Print repeating images You can print the same image multiple times, as few as two per page and as many as eight per page, on one sheet of paper: 1 Load A4 or letter size paper in the paper support. 2 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears.
Print a banner 1 Place a stack of banner paper (20 sheets or less) on the top cover, and feed in the first sheet. 2 With your document open, click File Print. 3 Click Properties. 4 From the I Want To menu, click Print a banner. 5 Follow the instructions on your screen. 6 Click OK. 7 Click OK. 8 Click OK.
Note: Once the All-In-One begins printing, wait until you can see the leading edge of the banner exiting the All-In-One, and then carefully unfold the paper down to the floor in front of the All-In-One.
Faxing You can use your All-In-One to send color or black and white faxes. You can send and receive (see page 55) A4, legal, and letter size documents. If you want to... In this way... See this topic: Receive a fax The All-In-One always answers the call. “Automatically” on page 56 You answer calls and decide to accept a fax. “Manually” on page 56 The answering machine answers calls or the All-In-One detects fax tones and accepts a fax.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes. Automatically Recommended for a dedicated fax line. Your All-In-One will automatically accept incoming faxes. If you change your settings and want to reset to automatic answering mode: 1 From the control panel, press Fax. 2 Press Options until Answer fax when appears. 3 Press the right arrow to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
The All-In-One receives your fax. Note: To successfully accept an incoming fax, you must use the telephone that is directly attached to the All-In-One. Answering machine Recommended for a shared fax and telephone line. To receive a fax if you are connected through an answering machine: 1 From the control panel, press Fax. 2 Press Options until Answer fax when appears. 3 Press the right arrow to choose Fax Tone Heard. 4 Press Select. When a ring is detected, the answering machine picks up the call.
3 Put the first page of your document face down on the scanner glass in the upper left corner. 4 Close the top cover. 5 On the control panel, press Fax. 6 Using the numbers on the keypad, enter the fax number. 7 Press Black or Color.
8 Do you have another page? • If not, press 2 to answer No. • If yes, press 1, then follow these steps: 1 When your machine prompts you for another page, place the second page of your document face down on the scanner glass. 2 Press Select. 3 Repeat these steps until you have scanned the last page of your document. Then, press 2 to answer No. Note: To send a color fax from your All-In-One, the machine to which you are sending a fax must also support color faxes.
Use the control panel and ADF 1 Make sure your All-In-One is on. 2 Load up to 50 sheets of your original document face up in the ADF. 3 On the control panel, press Fax. 4 Use the keypad to: • Enter the fax number, and then press Black or Color. • Press Speed Dial, and then: – Use the arrow keys to scroll through the list to find the number you want, and then press Black or Color. – Use the keypad to enter a two-digit number (viewable in the upper left of the display), and then press Black or Color.
Use the All-In-One Center 1 Make sure your All-In-One is attached to a computer. 2 Load up to 50 sheets of your original document face-up in the ADF. 3 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 4 Under Productivity Tools, click Fax an image or document. 5 Follow the instructions on your screen to complete the task. Note: All faxes sent through the fax driver use the Fine resolution.
Customize a fax job There are several fax features on your Lexmark X6100 Series that make sending faxes more efficient. Setting Up Speed Dial Using the computer (recommended) 1 Click Start Programs Lexmark X6100 Series All-In-One Center Fax Setup Utility. Lexmark 2 Click the Speed Dial tab. 3 Follow the instructions on the Speed Dial tab to add a new number to your speed dial list. 4 Press Save Settings after you finish your updates. Nothing is saved until you press this button.
Using Speed Dial To make sending faxes easier, you can enter up to 100 speed dial numbers. You can enter 80 individual fax numbers and 20 groups that can hold up to 5 phone numbers each. 1 Press Fax. 2 Press Speed Dial. 3 The first speed dial number in the list appears. 4 Scroll through the list using the left and right arrow buttons or use the keypad to enter the two-digit speed dial number. 5 Press Color or Black.
4 Enter the time you want your fax to send. 5 Press Select. 6 If your All-In-One is in 24 hour mode, the screen will return to the default display. If the machine is set to 12 hour mode, press 1 for AM or 2 for PM. 7 Using the keypad, enter the fax number. 8 Press Black or Color to send your fax to this number or press Select to enter another fax number (you can do this up to 5 times and the delayed fax will be sent to as many numbers as you entered).
7 Press Speed Dial and then: • Use the arrow buttons to scroll through the speed dial list to find the desired fax number, and then press Black or Color. OR • Press the keypad buttons to enter a two-digit number (viewable in the upper left corner of the display), and then press Black or Color. Manually dialing a fax while listening to a telephone line The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the All-In-One.
3 Press Options repeatedly until Advanced Fax appears. Press Select. 4 Press Options repeatedly until Distinctive ring appears. 5 Select a distinctive ring: • Any (default; This setting answers any type of ring.
To customize your settings Use the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 Click Start Programs Lexmark X6100 Series Fax Setup Utility. 2 Click each tab and change the settings as desired. 3 Press Save Settings after you finish your updates. Nothing is saved until you press this button. 4 Click Close. Use the control panel You can use the control panel to customize your fax jobs.
From this sub menu: You can: ANSWER FAX WHEN Select how a fax is received. • Automatically: After After After After 1 2 3 5 ring rings rings (default) rings • Manually: Press # on external phone connected to the All-In-One. • Fax tone heard: When an answering machine is connected to the external phone jack on the All-In-One. Note: For more information, see page 57. DELAY UNTIL Enter a specific time to send a fax. For help, see page 63.
From this sub menu: You can: EDIT SPEED DIAL Do these things to your speed dial list: • • • • Add to it Remove a number from it Modify it Print it Note: For more information, see page 62. EDIT TIME/DATE Edit the time and date. Note: Make sure you enter a number into each of the available spaces. For example, 01:00 for 1:00. PERSONALIZE FAX Enter your name or the name of your business and your number. This information appears as a heading to identify you and your fax machine to the fax recipient.
From this sub menu: You can: MAINTENANCE • • • • • Check ink levels. Change cartridges. Align cartridges. Clean cartridges. Print a test page. Note: Some links will not work while a job is in progress.
From this Advanced Fax option: You can select: Fax confirmation • Off (no status page is printed) • Print for all (prints a status report after each fax you send including jobs that have errors). • Print for errors (prints a status report only after jobs that did not send). (default) Activity report generation • On request (you can ask for the report to print). (default) • After 40 faxes (report is automatically generated after 40 faxes print).
From this Advanced Fax option: You can select: Max send speed A bps speed: • • • • • • • • • • • • • • Error correction 33,600 (default) 31,200 28,800 26,400 24,000 21,600 19,200 16,800 14,400 12,000 9,600 7,200 4,800 2,400 • On (default) • Off Note: Typically, error correction should be on. However, you can turn error correction off if you have an older computer or have trouble sending a fax.
From this Advanced Fax option: Country code You can select: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile Columbia Croatia Czech Republic Denmark Ecuador Egypt Estonia Finland France Germany Greece Guam Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Latvia Lithuania Luxembourg Malaysia Mexico Netherlands New Zealand Norway 73
From this Advanced Fax option: Country code (continued) You can select: • • • • • • • • • • • • • • • • • • • • • • • Peoples Republic of China Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Singapore Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey UAE UK USA Venezuela Virgin Islands Note: The option currently selected is noted with an asterisk (*) on the display.
Networking A network is a group of devices connected to each other for the purpose of sharing information. You can purchase a network adapter from Lexmark separately. Here is a quick look at what you can do if you are considering using your All-In-One across a network: • Print from multiple computers if your All-In-One is attached to a computer. • Copy using the control panel. • Use the Print to fax feature. However, Fax Setup Utility functions are not available.
Maintaining your All-In-One Replace the print cartridges The Lexmark X6100 Series uses the following cartridges: Item: Part number: Black cartridge 82 Color cartridge 83 or 88 Note: For information about ordering supplies, see page 86. 1 Make sure the All-In-One is on. 2 Lift the scanner unit until the scanner support keeps it open. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids. 4 Remove the old cartridges. Store them in an air-tight container or dispose of them. 5 If you are installing new cartridges, remove the foam, sticker, and transparent tape from the bottom of the cartridges. Warning: Do not touch the gold contact area on the cartridges.
6 Insert the black cartridge in the left carrier and the color cartridge in the right carrier. 7 Snap the lids closed.
8 Lift the scanner unit, and then push the scanner support to the right while lowering the scanner unit until it is completely closed.
9 Load paper into the paper support. 10 Use the buttons on the control panel to answer the questions that appear on the display: a If the color cartridge you installed is new (it has never been used), press Select. If it is old (it has been used), press the right arrow button once, and then press Select. b If the part number that appears is the number of the cartridge you are using, press Select.
The part number that appears should be the number of the cartridge you are using. d Press Select to choose the part number that appears. e If you installed new cartridges, continue with “Align the print cartridges” to ensure proper installation. Align the print cartridges There are two instances when you align your print cartridges: after installing new cartridges and to solve print quality problems.
4 Press the right arrow until Align Cartridges appears, and then press Select. An alignment page prints. Once this page prints, your automatic alignment is complete. Improve print quality If you are not satisfied with the print quality of your document, make sure you: • Use the appropriate paper for the document. For example, use photo paper if you are using a photo cartridge. • Use paper that is a heavier weight, bright white, or coated.
2 Clean the print nozzles: Using the control panel a b c d Load paper in the All-In-One. For help, see page 24. Press Copy. Press Options until Maintenance appears on the display. Press the right arrow until Clean Cartridges appears on the display. e Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles. f Print your document again to verify that your print quality has improved.
c Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Nozzles d Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. Contacts e f g h i With another clean section of the cloth, repeat steps c through d. Let the nozzles and contacts dry completely. Reinsert the print cartridges. Clean the print nozzles. For help, see page 83. Print your document again.
j If the print quality does not improve, repeat step 3 up to two more times. k If print quality is still not satisfactory, replace the print cartridges. For information, see page 76. Preserve the print cartridges To ensure the longest life from your print cartridges and optimum performance from your All-In-One: • Keep a new print cartridge in its packaging until you are ready to install it.
Order supplies To order All-In-One supplies or to locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Troubleshooting Setup troubleshooting If you experience problems while setting up your All-In-One, make sure: • You unlock the scanner bed by pushing the scanner lock down. For help locating the scanner lock, see the picture of the All-In-One on page 11. • You only have one Lexmark X6100 Series attached to your computer. • Your operating system is compatible with your All-In-One.
If your All-In-One is attached to a computer, make sure: • Both your computer and your All-In-One are on. • The All-In-One is connected directly to your computer. • The All-In-One is set as your default printer. • The USB cable is securely attached to your computer and to your All-In-One. To purchase a USB cable, part number 12A2405, visit the Lexmark Web site at www.lexmark.com. Anytime your All-In-One has a problem, make sure: • You unlock the scanner: 1 Press Power to turn the All-In-One off.
Problem: Go to: Document has a checkerboard pattern page 97 Scanned image is unsatisfactorily cropped page 98 Edges of scanned documents are cropped page 99 Scanner unit will not close page 99 Fax settings need adjustment page 99 All-In-One is scanning and copying without a pre-scan page 99 Error messages and flashing lights page 100 Cannot send a fax page 104 Cannot receive a fax page 105 Received fax is blank page 105 Received fax has poor print quality page 105 Document does not p
• Reduce the print quality resolution (Quick and Normal print more quickly than Better and Best). Note: Photos or documents containing graphics may take longer to print than regular text. • Consider purchasing more Random Access Memory (RAM) for your computer. Document misfeeds or jams Paper misfeeds or multiple sheets feed • Use a paper recommended for inkjet printers. • Do not force the paper into the All-In-One. • Do not load too much paper into the All-In-One. For help, see page 24.
• Place the All-In-One on a flat, level surface. • Select the correct paper type and size. • If you are printing a banner, make sure you select Letter Banner or A4 Banner in Print Properties. For help, see page 19. Paper jams If a paper jam occurs in the paper support, remove the paper from the All-In-One. If the paper is lodged too far into the All-In-One and cannot be removed: 1 Press Power to turn the All-In-One off. 2 Pull slowly and firmly on the paper to remove it.
b Lower the scanner unit to close it. 3 Press Power to turn the All-In-One on, and then print your document. Note: If you are printing a banner, make sure you select Letter Banner or A4 Banner in Print Properties. For help, see “Using Print Properties” on page 19. If a paper jam occurs in the ADF: 1 Turn the All-In-One off.
2 Open the ADF. 3 Remove the paper jam. 4 Close the ADF. 5 Turn the All-In-One on. 6 Print any missing pages. Document prints poorly Document is too light or too dark You can lighten or darken your document from the control panel. 1 On the control panel, press Lighter/Darker. 2 Press the right arrow to darken your document or the left arrow to lighten it. 3 When the asterisk (*) on the display moves to a satisfactory position, press Select.
Vertical, straight lines are not smooth To improve the print quality of vertical, straight lines in tables, borders, and graphs: • Test the cartridge alignment. For help, see page 81. • Clean the nozzles. For help, see page 83. Characters are missing or unexpected Make sure the scanner glass is clean. 1 Dampen a clean lint-free cloth. 2 Gently wipe the scanner glass. Note: Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass.
Print quality is poor at the edges of the page Like other All-In-Ones, the Lexmark X6100 Series cannot print in the extreme left, right, top, or bottom edges of a page. Use these minimum settings: • Left and right margins: – 6.35 mm (0.25 inches) for all paper sizes except A4 – 3.37 mm (0.133 inches) for A4 size paper • Top margin: 1.7 mm (0.067 inches) • Bottom margin: 16.51 mm (0.
To change the date: a Press Select. b Use the keypad buttons to enter the date you want your All-In-One to display. c Press Select. Note: If the date is entered incorrectly, the date shown will be the default. To change the time: a Press the right arrow once, and then press Select. b Use the keypad buttons to enter the time you want your All-In-One to display. c Press Select. d Press 1 for AM, 2 for PM, or 3 for 24 hour time. Note: If the time is entered incorrectly, the time shown will be the default.
2 Click See More Copy Settings. 3 Click Display Advanced Copy Settings, and then the Scan tab. 4 From the Color depth drop-down menu, select Gray. 5 Click OK. Document has a checkerboard pattern If you scan or copy from a printed source and see a checkerboard pattern on your document, follow the instructions below to eliminate the pattern. For scanning: 1 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 2 Click See More Scan Settings.
Scanned image is unsatisfactorily cropped You can turn auto-cropping off or adjust how the image is cropped. To turn auto-cropping off: 1 From your desktop, double-click the Lexmark X6100 Series All-In-One Center icon. The All-In-One Main Page appears. 2 Click See More Scan Settings. 3 Click Display Advanced Scan Settings. 4 Select the Scan tab. 5 Click Select area to be scanned, and then select a size from the drop-down menu. 6 Click OK.
Edges of my document are cropped If your document is cropped on the edges: 1 On the control panel, press Copy or Fax. 2 Press Options until Reduce/Enlarge appears on the display. 3 Press the right arrow until Fit to Page appears. 4 Press Select. Scanner unit will not close To close the scanner unit after installing print cartridges, unlocking the scanner bed, or removing a paper jam, follow these steps: 1 Using both hands, lift the scanner unit.
2 Press Options until ORIGINAL SIZE appears. Press Select to choose Auto Detect (default). 3 On the control panel, press Reduce/Enlarge and then press the right arrow until Fit to Page appears. 4 Press Color or Black. The scanner pre-scans your original document to determine its size, fits it onto the specified paper size, and then scans your original document.
4 Follow the instructions on the display to clear the message. For more help on clearing paper jams, see page 91. Paper Out message If your All-In-One is out of paper, Load paper then press Select appears on the display. 1 Follow these instructions to clear the message from the display. 2 Print your document. Note: If your All-In-One has a paper jam, see page 100 for help. Hardware Error: 401 The All-In-One scanner is stalled. 1 Press Power to turn your All-In-One off. 2 Unplug your All-In-One.
Cartridge Error: 50C Your print cartridge has a short. 1 Press Power to turn your All-In-One off. 2 Unplug your All-In-One. 3 Plug in your All-In-One. 4 Turn your All-In-One on. 5 Remove and reinstall the cartridges. Note: If this does not resolve the problem, see “More troubleshooting options” on page 103 or replace your cartridges. Hardware Error: 502 The All-In-One is stalled. 1 Press Power to turn your All-In-One off. 2 Unplug your All-In-One. 3 Check for paper jams. 4 Plug in your All-In-One.
Power light blinks twice The print cartridge carrier might be stalled. Check your computer screen for error messages. 1 Turn the All-In-One off. 2 Wait a few seconds, and then turn the All-In-One on. Remove and reinstall the software If the All-In-One is not functioning properly or if a communications error message appears when you try to use your All-In-One, you may need to remove it, and then reinstall the printer software.
Fax troubleshooting Find the problem below that best matches the problem you are having: Symptom: Problem: Solution: Cannot send fax Is the AIO turned on? Press the Power button. The power light comes on. Are the fax number, country code, and date/time set correctly? You must set your fax number, your country code, and your time/date. To set your fax number, see “PERSONALIZE FAX” on page 69. To set your country code, see “Country code” on page 73.
Symptom: Problem: Solution: Cannot receive fax Is the paper loaded correctly? See “Load plain paper into the paper support” on page 24 or “Load an original document into the ADF” on page 28. Are the sticker and tape removed from the print cartridges? Remove the sticker, transparent tape, and foam from the bottom of the print cartridges. For an illustration, see page 77. Is a print cartridge low or out of ink? Replace the print cartridge with a new cartridge.
Using an unsupported line The fax modem in your AIO is an analog device and cannot be used on an ISDN, DSL, or PBX digital phone service. However, you can connect certain devices to your AIO that let you use the fax function in addition to these digital phone services. To connect without an unsupported line: Connect an active telephone cable from the AIO to the telephone wall jack.
Notices Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the America’s Carriers Telecommunication Association (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
FAX machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc.
connections, such as the power supply cord or telephone, during a lightning storm. Mercury statement This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance: www.eiae.org. Conventions It may help you to recognize the caution and warning conventions used in this document.
Index A ADF exit tray 10 aligning print cartridges 81 All-In-One Center 19 All-In-One parts 9 All-In-One setup 3 All-In-One software 16 Automatic Document Feeder (ADF) 10 B banner paper 28 banner printing 53 banner, loading paper 25, 53 Black (Start) button 15 black print cartridge part number 86 blinking lights 103 buttons 13 buttons, control panel Black 15 Color 15 Copy 13 Fax 14 left arrow 14 Lighter/Darker 14 Number of Copies 14 Options 14 Power 13 Quality 14 Redial/Pause 15 Reduce/Enlarge 14 right arr
101 Hardware Error 502 102 Ink Low 100 Paper Jam 100 Paper Out 101 Exit tray ADF, paper 10 F fax customize a fax 62, 67 receive 55 send 29 Fax (Select mode) button 14 Fax menu 67 Fax Setup Utility 16, 67 Fax troubleshooting 104 FCC statement 108 Feeder, Automatic Document 10 G General troubleshooting 87 glossy paper loading 27 greeting cards loading 27 I I Want To menu 21 improve print quality 82 index cards loading 27 Ink Low message 100 installing print cartridges 76 installing software 103 iron-on tra
envelopes 27 loading 27 paper exit tray 12 Paper Jam message 100 paper jam, clearing 100 Paper Out message 101 paper size 19 paper support 12 paper type 19 paper, loading 24 part numbers black print cartridge 86 color print cartridge 86 USB cable 86 parts 9 photo cards loading 27 Photo Editor, Lexmark 21 photo paper loading 27 poor print quality 93 postcards loading 27 poster 51 Power button 13 power supply 11 preserving print cartridges 85 print banner 53 collated copies 50 digital photos 21 document 50 la
glossy 27 greeting cards 27 index cards 27 iron-on transfers 28 loading 27 photo cards 27 photo paper 27 postcards 27 transparencies 27 Speed Dial button 14 Stop/Clear button 13 supplies, ordering 86 Document prints slowly 89 Edges of my document are cropped 99 Error messages and flashing lights 100 Fax 104 Fax settings are unsatisfactory 99 general 87 out of paper 101 paper jam 100 print quality problems 81 Scanned image is unsatisfactorily cropped 98 Scanner will not close 99 setup 87 T top cover 12 tra
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
