X642e Laser MFP User’s Guide Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 May 2006 www.lexmark.
Edition: May 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
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Contents Chapter 1: Learning about the MFP .............................................9 Identifying the MFP ........................................................................................ 9 Using the scanner ........................................................................................ 11 Configured models ....................................................................................... 13 Understanding the MFP control panel ........................................................
Chapter 3: E-mail ..........................................................................40 Entering an e-mail address .......................................................................... 41 Using a shortcut number .............................................................................. 41 Using the address book ................................................................................ 41 E-mailing to a profile ............................................................................
FTP options .................................................................................................. 62 FTP tips ........................................................................................................ 63 Chapter 6: Scanning to a PC or USB flash memory device .....64 Create a scan to PC profile .......................................................................... 64 Understanding scan to PC options ...............................................................
Installing memory or option cards .............................................................. 113 Accessing the MFP system board .............................................................. 114 Installing or removing a memory card ........................................................ 118 Installing or removing a flash memory or firmware card ............................. 120 Installing an option card .............................................................................
Printing multiple language PDFs ................................................................ 161 Solving printing problems ........................................................................... 161 Solving copy quality problems .................................................................... 164 Solving scan quality problems .................................................................... 164 Solving fax problems ..............................................................................
1 Learning about the MFP Identifying the MFP Use the following table to determine the features and options of your Lexmark™ X642e MFP (multifunction printer).Use the following table to determine the features and options of the MFP (multifunction printer). For more information about installing input options, see Installing and removing options or the instructions that came with the option. CAUTION: The MFP requires three people to lift it safely.
Models .The following table lists some common features of your printer.
To identify the MFP machine type-model number, look at the label located under the top front cover. Machine type Model I Model II 7002-001, 7002-002, 7002-011, 7002-012 4542-001, 4542-002, 4542-011, or 4542-012 7002-101, 7002-102, 7002-111, 7002-112 4542-101, 4542-102, 4542-111, or 4542-112 Using the scanner Basic functions of the scanner The Lexmark X642e provides copy, fax, and scan-to-network capability for large workgroups.
Automatic document feeder and scanner glass (flatbed) Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed output on this MFP is black and grayscale only, not color. The ADF (automatic document feeder) can scan multiple pages. The ADF has two scanner elements. When using the ADF: • Place the paper in the ADF facing up, short-edge first. • Place up to 50 sheets of plain paper on the ADF input tray. • Scan media from 114.0 x 139.4 mm (4.5 x 5.5 in.) to 215.9 x 355.
Configured models The following illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media handling options are also available. Standard With duplex and drawer 1 2 5 3 6 7 4 5 CAUTION: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base.
Understanding the MFP control panel MFP and scanner settings can be changed several ways: through the MFP control panel, the software application in use, the print driver, MarkVision™ Professional, or the Web pages. Settings changed from the application or print driver apply only to the job being sent to the MFP. Changes made to print, fax, copy, and e-mail settings from an application override changes made from the control panel.
Callout Control panel item Function 1 LCD A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Allows for making selections within Copy, Fax, and so on. 2 Indicator light Gives information about the status of the MFP using the colors red and green. 3 0–9 Note: Referred to as the numeric keypad. Status Indicates Off MFP power is off. Blinking green MFP is warming up, processing data, or printing a job. Solid green MFP is on, but idle.
Callout Control panel item Function 7 Start Press to initiate the current job indicated on the control panel. From the home screen, press it to start a copy job with the default settings. If pressed while a job runs through the scanner, the button has no effect. 8 Stop Press to cause the printing or scanning to stop. During a scan job, the scanner finishes scanning the current page and then stops, which means paper may remain in the automatic document feeder (ADF).
Callout Control panel item Function 14 USB direct interface The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and print any Portable Document Format (PDF) [.pdf file], Joint Photographic Experts Group (JPEG) [.jpeg or .jpg file], Tagged Image File Format (TIFF) [.tiff or .tif file], Graphics Interchange Format (GIF) [.gif file], Basic Multilingual Plane (BMP) [.bmp file], Portable Network Graphics (PNG) [.
Home screen and Home screen buttons After the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is referred to as the Home screen. Use the Home screen buttons to initiate an action such as copy, fax, or scan, to open the menu screen, or to respond to messages. Copy Fax E-mail FTP Ready. Status/ Supplies Cancel Jobs Button Function Copy Touch to access the Copy menus.
Button Function FTP Touch to access the File Transfer Protocol (FTP) menus. A document can be scanned directly to an FTP site. FTP Fax Touch to access the Fax menus. Fax Cancel Jobs Cancel Jobs Cancel Job Cancel Job Open the Cancel Jobs screen. If only one job is in the queue the button says Cancel Job.
Button Button name Function Held Jobs To open a screen containing all the held jobs containers. Cancel Jobs To open the Cancel Jobs screen. The Cancel Jobs screen shows any of the following items under three headings on the screen which are Print, Fax, and Network: Release Held Faxes Cancel Jobs Cancel Job Cancel Job • • • • • • print job copy job fax profile FTP e-mail send Each heading has its own list of jobs shown in a column under the heading.
Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Sample screen one Copy Sides (Duplex) Letter (8.5 x 11 in.) Print 1 sided Copy To: Letter (8.5 x 11 in.
Sample screen three Copy from Letter (8.5 x 11 in.) Executive (7.25 x 10.5 in.) Legal (8.5 x 14 in.
Information on touch-screen buttons Button Button name Function or description Select button Touch the select button to have another screen appear with additional items. On the first screen, the user default setting is shown. Once the select button is touched, and the next screen appears, touching another item shown on the screen changes the user default setting. Left scroll decrease button Touch the left scroll decrease button to scroll to another value in decreasing order.
Button Back Button name Function or description Selected radio button This is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In Other touch-screen buttons, the only paper size selected is Letter. Back Touch the Back button to return to the previous screen, and no settings are saved on the screen where it was touched unless you have selected a radio button previously.
Other touch-screen buttons Button Button name Function or description Cancel Touch Cancel to cancel an action or a selection. Touch to cancel out of a screen and return to the previous screen. Cancel Continue Continue Custom Allows for creating a custom button based on the user’s needs. Done Allows specifying that a job is finished. For example, when scanning an original document, one could indicate that the last page is scanned, and then printing the job would begin.
Button Button name Function or description Select Touch to select a menu. The next screen appears showing menu items. Touch to select a menu item. The next screen appears showing values. Submit A gray button indicates a choice. If a different value within a menu item is touched, it needs to be saved to become the current user default setting. To save the value as the new user default setting, touch Submit.
Menus A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, press Menu on the control panel. When a value or setting is selected and saved, it is stored in MFP memory. Once stored, these settings remain active until new ones are stored or the factory defaults are restored.
2 Copying The following copy topics are available in this and other chapters.
Multiple page copying 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch Copy. 3 Use the numeric keypad to specify the number of copies you want. After entering the number of copies, the touch screen will automatically change to the copy settings menu. 4 Change the copy options to meet your requirements. 5 Touch Copy It.
• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size pages). They will be scaled automatically to fit the selected output media size. Copy To: Opens a screen where you can enter the size and type of paper on which your copies will be printed. • Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the Copy Options Screen.
• Paper Saver: Takes two or more sheets of an original document and prints them together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on the output page.
Copying from one size to another 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Copy from:, and then identify the size of the original document. For example, Legal. 5 Touch Copy to:, and then select the size you want the copy to be. Note: If you select a paper size that is different from the “Copy from” size, the MFP will scale the size automatically. 6 Touch Copy It.
Copying photographs 1 Open the document cover. 2 Place the photograph face down on the scanner glass (flatbed). 3 Touch Copy. 4 Touch Options. 5 Touch Content. 6 Touch Photograph. 7 Touch Copy It. 8 Touch Scan Next or Done. Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice.
Copying mixed-sized media You can place mixed-sized original documents in the ADF and then copy them. Depending on the paper size loaded in the trays, the scanner will print on the same size media or scale the document to fit the media in the tray. Example 1, the MFP has two paper trays, one tray loaded with letter and the other with legal paper. A document mixed with letter and legal pages needs to be copied. 1 Place the original document in the automatic document feeder facing up, short-edge first.
Setting the duplex option 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1 --> 2-sided if you have 1-sided original documents and you want 2sided copies. 5 Touch Copy It.
Adjusting copy quality 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Options. 5 Touch Content. 6 Touch the option that best describes what you are copying: • • • • Text: Used for original documents that are mostly text or line art. Text/Photo: Used when the original documents are a mixture of text and graphics or pictures. Photograph: Used when the original document is a high-quality photograph or inkjet print.
Placing separator sheets between copies 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collation must be On for the separator sheets to be placed between copies. If Collation is Off, the separator sheets are inserted after the job has been printed. 6 Touch Copy It.
Placing the date and time at the top of each page 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Options. 5 Touch Date/Time Stamp. 6 Touch On. 7 Touch Done. 8 Touch Copy It. Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft.
While copying pages using the scanner glass (flatbed) During the copy process, the “Scan the next page” screen appears. To cancel the copy job, touch Cancel Job on the touch screen. Touching Cancel Job cancels the entire job that has been scanned. The scanning screen will be replaced with a “Canceling scan job” screen. Once the job has been flushed, the touch screen will return to the copy screen.
3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the address book, or a profile. Permanent e-mail destinations can be created in the Manage Destinations link located under the Configuration tab on the Web page.
Entering an e-mail address 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Enter the recipient's address. You can enter additional recipients by pressing next and then entering the recipient's address or shortcut number. 4 Touch E-mail It.
E-mailing to a profile 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch Held Jobs. 3 Touch Profiles. 4 Select your e-mail destination from the profile list. 5 Touch E-mail It. Adding e-mail subject and message information 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF.
Changing the output file type 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Enter an e-mail address. 4 Touch Options. 5 Touch the button that represents the file type you want to send. • • • PDF: This creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at http://www.adobe.com.
Creating an e-mail shortcut From a computer 1 Enter the IP address of the MFP into the URL field (address bar) of the Web browser. 2 Click Configuration (in the left frame), and then click Manage Destinations (in the right frame). Note: You may be asked to enter a password. If you do not have an ID and password, obtain one from your system support person. 3 Click E-mail Destination Setup. 4 Enter a unique name for the recipient, and specify the e-mail address.
From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch E-mail. 3 Enter the recipient's e-mail address. To create a group of recipients, touch Next number, and enter the next recipient’s e-mail address. 4 Touch Save as Shortcut. 5 Enter a unique name for the shortcut. 6 Verify the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, touch Cancel, and reenter the information. 7 Touch E-mail It.
Understanding e-mail options Original Size: Opens a screen where you can enter the size of the documents you are going to email. • Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the e-mail Options screen. • When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size pages). They will be scaled automatically to fit the selected output media size.
Advanced Options: Lets you change Transmission Log, Scan Preview, Edge Erase, or Darkness settings. Transmission Log: Prints the transmission log or transmission error log. Scan Preview: Displays the first pages of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase: Eliminates smudges or information around the edges of your document.
E-mail tips The following tips may improve the MFP e-mail quality. For additional information or to solve scan problems, see Solving scan quality problems. Question Tip When should I use Text mode? • Text mode should be used when text preservation is the main goal of the scan, and preserving images copied from the original document is not a concern. • Text is best used for receipts, carbon copy forms, and documents that only contain text or fine line art.
4 Faxing The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change the fax settings to fit your personal needs. During initial MFP setup, you may be required to configure the MFP for faxing. For additional information, see Fax setup. The following fax topics are available in this and other chapters.
Sending a fax There are two ways to send a fax: enter the number using a numeric keypad or use a shortcut number. Use the instructions below to send a fax using the keypad, or see Using fax destination shortcuts to fax your documents using a shortcut. 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax. 4 Enter the fax number using the numbers on the touch screen or keypad.
Using the address book Note: If the address book feature is not enabled, contact your system support person. 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Touch Fax. 3 Touch Search Address Book. 4 Using the touch screen keyboard, enter the name or part of the name of the person for whom you'd like to find a fax number. (Do not attempt to search for multiple names at the same time.) 5 Touch Enter. 6 Touch the name, to add it to the Fax to: list.
Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be created. There are two methods for creating shortcut numbers: from a computer or from the MFP touch screen. From a computer 1 Enter the IP address of the MFP in the URL field (address bar) of your Web browser.
From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch Fax. 3 Enter the recipient's fax number. To create a group of recipients, touch Next number, and enter the next recipient’s fax number. 4 Touch Save as Shortcut. 5 Enter a unique name for the shortcut. 6 Verify the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, touch Cancel, and reenter the information. 7 Touch Fax It.
Understanding fax options Original: Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen. • When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size pages). They will be scaled automatically to fit the selected output media size.
touch Done. This setting can be especially useful in sending information to fax lines that are not readily available during certain hours, or when transmission are cheaper. Note: If the device is powered off when the delayed fax is due to be sent, the fax is sent the next time the MFP is powered up. Transmission Log: Prints the transmission log or transmission error log. Scan Preview: Displays the image before it is included in the fax.
Sending a fax at a later time 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax. 4 Enter the fax number. 5 Touch Options. 6 Touch Advanced Options. 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch the left arrow to reduce the time or the right arrow to increase the time the fax will be transmitted.
Cancel an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still scanning 1 When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen. 2 When using the scanner bed, touch Cancel while Scan the Next Page / Finish the Job is displayed on the touch screen. After the original documents have been scanned to memory 1 Touch Cancel Jobs. The Cancel Jobs screen will appear. 2 Touch the job or jobs you want to cancel.
Fax setup When you first turn on the MFP or if the MFP has been off for an extended time, Set clock will appear.
Performing browser fax setup Note: Configuration is a task usually done by a network administrator. If you are prompted for a password during the following instructions, see your network administrator for help. 1 Type the IP address of the MFP in the URL field of your browser (for example, http:// 192.168.236.24), and then press Enter. 2 Click Configuration. 3 Under the MFP heading, click Fax Setup. 4 Click Configuration.
5 FTP The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Note: Only one FTP address may be sent to at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number or listed as a profile under the Held Jobs icon. An FTP location could also be another PostScript printer: for example, a color document can be scanned and then sent to a color printer.
Using the address book 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Touch FTP. 3 Touch Search Address Book. 4 Enter name or part of the name you are searching for, and then touch Search. 5 Touch the name that you want to add to the To: field. 6 Touch Send It.
From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch FTP. 3 Enter the FTP site. 4 Touch Save as Shortcut. 5 Enter a unique name for the shortcut. 6 Verify the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, touch Cancel, and reenter the information. 7 Touch Send It. FTP options Original Size: Opens a screen where you can enter the size of the documents you are going to copy.
Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your FTP file. Text: Emphasizes sharp, black, high-resolution text against a clean, white background. Text/Photo: Used when the original documents are a mixture of text and graphics or pictures. Photo: Tells the scanner to pay extra attention to graphics and pictures.
6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan the document back to your computer over the network by creating a scan profile on your computer and then downloading the profile to the MFP.
8 Review the instructions on the Scan to PC screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Go to the MFP, and place the original document in the automatic document feeder facing up, long-edge first. b Press # followed by the shortcut number on the keypad, or touch Profiles on the home screen.
Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select: Custom Photo - Color JPEG Text - BW PDF Photo - Color TIFF Text - BW TIFF Photo - Gray JPEG Photo - Gray TIFF Format Type: Sets the output (PDF, TIFF, or JPEG) for the scanned image. PDF output is a single file. TIFF output is a single file.
Scanning to a USB flash memory device 1 Place the original document in the automatic document feeder (ADF) facing up or on the scanner glass (flatbed) facing down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory device into the USB direct interface on the front of the MFP. The Held Jobs screen appears. 3 Touch Scan to USB drive. 4 Enter the name of the file. 5 Select your scan settings. 6 Touch Scan It. Scanning tips The following tips may improve the MFP scanning quality.
7 Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on paper jam prevention and print media storage, see Avoiding jams and Storing print media. Sending a job to print An MFP driver is software that lets your computer communicate with the MFP.
Printing from a USB flash memory device A USB direct interface is located on the control panel so you can insert a USB flash memory device and print the following types of documents: • Portable Document Format (PDF) [.pdf file] • Joint Photographic Experts Group (JPEG) [.jpeg or .jpg file] • Tagged Image File Format (TIFF) [.tiff or .tif file] • Graphics Interchange Format (GIF) [.gif file] • Basic Multilingual Plane (BMP) [.bmp file] • Portable Network Graphics (PNG) [.
To print from a USB flash memory device: 1 Make sure the MFP is on and Ready or Busy appears. 2 Insert a USB flash memory device into the USB direct interface. Note: If you insert the memory device when the MFP requires attention such as when a paper jam has occurred, the MFP ignores the memory device. 3 Touch the arrow next to the document you want to print. A screen asking the number of copies to be printed will appear. 4 To print only one copy, touch Print, or touch + to enter the number of copies.
• Canceling a job from a computer running Windows – – • Canceling a job from the taskbar Canceling a job from the desktop Canceling a job from a Macintosh computer – – Canceling a print job from a computer running Mac OS 9 Canceling a job from a computer running Mac OS X Canceling a job from the MFP control panel If the job is formatting, scanning, or already printing, touch Cancel Job on the display.
Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected MFP appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can button. Canceling a job from a computer running Mac OS X When you send a job to print, the printer icon for your selected MFP appears in the dock.
Printing a font sample list To print samples of the fonts currently available for the MFP: 1 Make sure the MFP is on and the Ready message appears. 2 Press Menu on the control panel. 3 Touch Reports. 4 Touch the down arrow until Print Fonts appears, then touch Print Fonts. 5 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing: 1 Make sure the MFP is on and the Ready message appears.
Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.) 3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions.
4 Enter your PIN. For more information, see Entering a Personal Identification Number (PIN). 5 Touch the job you want to print. 6 Touch Print, or touch + to input the number of copies, and then touch Print. Note: After your job prints, it is deleted from MFP memory. Entering a Personal Identification Number (PIN) After you select a Confidential Job, the Enter PIN screen appears.
Repeat Print If you send a Repeat Print job, the MFP prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Note: Repeat Print jobs are automatically deleted from MFP memory when the MFP requires extra memory to process additional held jobs. Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties.
At the MFP 1 Touch Held Jobs. 2 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search if you have a large number of held jobs in the MFP. 3 Touch the job you want to print. Touch the down arrow, or touch Search if you have a large number of held jobs in the MFP. 4 Touch Print, or touch + to input the number of copies, and then touch Print.
g Click OK, and then send the print job as usual. Mac OS 9 a Select File Æ Page Setup. b Select the size of the specialty media from the Paper pop-up menu, and then click OK. c Select File Æ Print. d With General selected on the top pop-up menu, go to the Paper Source pop-up menu, and select the tray containing the specialty media or the name of the media. e Click Print. Mac OS X a Select File Æ Page Setup. b Select the MFP from the Format for pop-up menu.
Loading standard trays and optional trays The MFP has a 500-sheet standard tray. You may have also purchased one or more 250-sheet or 500-sheet optional trays or a 2000-sheet drawer. The steps for loading a 250-sheet tray or 500-sheet tray are the same. Note: The steps for loading a 2000-sheet drawer are different than the steps for loading a 250-sheet tray or 500-sheet tray. To load print media: Note: Do not remove a tray when a job is printing or when the control panel green indicator light is blinking.
4 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
5 Place the print media in the tray: Note: Paper must be loaded differently in the trays, depending on the options you have installed. • • Print side facing down for simplex (single-sided) printing Print side facing up for duplex printing Note: Do not fill paper above the load line. Overfilling the tray may cause jams. 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media.
7 Insert the tray into the MFP.
Setting the Paper Type and Paper Size After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays containing the same size and type are automatically linked by the MFP. Note: If the size of the media you are loading is the same size of the media previously loaded, do not change the Paper Size setting. To change the Paper Size and Paper Type setting: 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Paper Menu.
finisher affects how letterhead documents should be loaded for duplexing. You can print simplex jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing by changing the value in the Paper Loading menu. Simplex letterhead Duplex letterhead Envelope To load print media: Note: Do not add or remove print media when the MFP is printing from the multipurpose feeder or when the control panel indicator light is blinking. Doing so may cause a jam.
4 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Note: Hold transparencies by the edges, and avoid touching the print side. Fan the stack of transparencies to prevent jams. Be careful not to scratch or leave fingerprints on the transparencies. Paper Envelopes Transparencies 5 Load the media in the tray. Use the stack height label as a guide for stack height when loading print media.
• Do not fill paper above the load line. Overfilling the tray may cause jams. Simplex (single sided) Duplex 6 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Set the Paper Size and Paper Type for the multipurpose feeder to the correct value for the print media you loaded. See Setting the Paper Type and Paper Size for more information.
Closing the multipurpose feeder 1 Remove print media from the multipurpose feeder. 2 Push the extension tray in. 3 Close the multipurpose feeder cover. Loading the 2000-sheet drawer The optional 2000-sheet drawer can be used for plain paper, letterhead or other preprinted paper, labels, or transparencies. For trouble-free printing, make sure you: • • • • Do not load print media above the load line. Do not fold or crease the paper. Do not mix sizes or weights in the same source.
To load the 2000-sheet drawer: 1 Open the loading door. If the elevator tray is not already in the lowered position, push the elevator button to lower the tray. 2 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
3 Slightly bend the stack of print media as shown, and place it on the elevator tray with the preferred print side facing down. Align the stack of print media to the back of the drawer. Note: For duplex printing, letterhead or other preprinted paper must be loaded differently. Carefully align each stack as you load it to ensure a smooth edge where the stacks meet. Do not load print media above the load line. Note: When loading more than one ream of paper, we recommend you remove the top and bottom sheet.
Loading the envelope feeder The optional envelope feeder can accept a variety of envelope sizes. However, the envelope feeder must be adjusted correctly to ensure trouble-free printing. To load the envelope feeder: 1 Adjust the envelope support for the length of envelope you are loading.
4 Flex a stack of envelopes back and forth, and then straighten the edges on a level surface. Press down the corners to flatten them. Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly. 5 Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first.
6 Slide the width guide to the left until it lightly touches the stack. Make sure the envelopes do not buckle. 7 Lower the envelope weight to touch the stack. 8 Set the Paper Size and Paper Type for the envelope feeder to the correct value for the print media you loaded. See Setting the Paper Type and Paper Size for more information.
Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The MFP automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if you have the same size and type of print media loaded in tray 2 and tray 4, the MFP selects print media from tray 2 until it becomes empty, and then the MFP automatically feeds print media from the next linked tray—tray 4.
8 Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The MFP provides highquality printing on a variety of print media. You must consider a number of things concerning print media before you print. This chapter provides information to help you make print media selections.
Output bin Duplex unit (option) Envelope feeder (option) Multipurpose feeder 500-sheet tray 250-sheet tray Legend ✓ — indicates support 2000-sheet drawer (option) Print media sizes Print media size Dimensions A4 210 x 297 mm (8.27 x 11.7 in.) ✓ ✓ ✓ ✓ ✓ ✓ A5 148 x 210 mm (5.83 x 8.27 in.) ✓ ✓ ✓ ✓ ✓ ✓ JIS B5 182 x 257 mm (7.17 x 10.1 in.) ✓ ✓ ✓ ✓ ✓ ✓ Letter 215.9 x 279.4 mm (8.5 x 11 in.) ✓ ✓ ✓ ✓ ✓ ✓ Legal 215.9 x 355.6 mm (8.5 x 14 in.
Output bin Duplex unit (option) Envelope feeder (option) Multipurpose feeder 500-sheet tray 250-sheet tray Legend ✓ — indicates support 2000-sheet drawer (option) Print media sizes(continued) Print media size Dimensions C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✓ ✓ ✓ 98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.) ✓ ✓ ✓ 1 Other Envelope 1 This size does not appear in the Paper Size menu until Tray Size Sensing is turned off.
✓ ✓ ✓ Card stock ✓ ✓ ✓ ✓ Transparencies ✓ ✓ ✓ ✓ Vinyl labels* ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Polyester label* ✓ ✓ ✓ ✓ Dual-web and integrated labels* ✓ ✓ ✓ ✓ Paper labels (for occasional printing only) ✓ ✓ ✓ ✓ Paper * Printing ✓ Output bin Paper labels* ✓ Duplex unit 2000-sheet drawer Multipurpose feeder Print media 500-sheet drawer 250-sheet drawer Print media types ✓ label applications on the printer requires a special label fuser cleaner.
Print media weights Print media weight Print media Type Integrated tray and optional 500-sheet drawer g/m2 Multipurpose feeder and optional 250-sheet drawer g/m2 Paper Xerographic or business paper 60 to 176 grain long (16 to 47 lb bond) 60 to 135 grain long (16 to 36 lb bond) Card stock— maximum (grain long)1 Index Bristol 163 g/m2 (90 lb) 120 g/m2 (67 lb) Tag 163 g/m2 (100 lb) 120 g/m2 (74 lb) Cover 176 g/m2 (65 lb) 135 g/m2 (50 lb) Index Bristol 199 g/m2 (110 lb) 163 g/m2 (90 lb) Ta
Print media weights(continued) Print media weight Print media Type Labels—maximum4 Paper Integrated tray and optional 500-sheet drawer Multipurpose feeder and optional 250-sheet drawer 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) Envelope feeder n/a Note: Not supported in the multipurpose feeder. Dual-web paper 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) Note: Not supported in the multipurpose feeder.
Print media weights(continued) Print media weight Integrated tray and optional 500-sheet drawer Multipurpose feeder and optional 250-sheet drawer Print media Type Integrated forms Pressuresensitive area (must enter the MFP first) 140 to 175 g/m2 140 to 175 g/m2 Paper base (grain long) 75 to 135 g/m2 (20 to 36 lb bond) 75 to 135 g/m2 (20 to 36 lb bond) Sulfite, woodfree, or up to 100% cotton bonds Not recommended 60 to 105 g/m2 (16 to 28 lb bond)2, 3 Envelopes 100% cotton content maximum weight
Selecting print media Selecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the MFP. • Paper • Card stock • Labels • Envelopes • Transparencies • Paper • Transparencies • Envelopes • Card stock Paper For the best print quality, use 75 g/m2 (20 lb) xerographic, grain long paper. Try a sample of any paper you are considering using with the MFP before buying large quantities,.
• Some chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.
Transparencies The MFP can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies you are considering before buying large quantities. The Paper Type setting should be set to Transparency to help prevent jams. In Macintosh, be sure to set the Paper Type to Transparency in the Print dialog on the Imaging choice in the Copies & Pages pop-up menu.
• • • – Have postage stamps attached. – Have any exposed adhesive when the flap is in the sealed or closed position. – Have nicked edges or bent corners. – Have rough, cockle, or laid finishes. Use envelopes that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with the envelope supplier. Load only one size of envelope at a time in the envelope feeder.
• Do not load labels with paper or transparencies in the same source; mixing print media can cause feeding problems and print quality problems. • Do not use label sheets with a slick backing material. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the MFP and your cartridge with adhesive, and could void the MFP and cartridge warranties.
• Avoid using card stock that may release hazardous emissions when heated. • Do not use preprinted card stock manufactured with chemicals that may contaminate the MFP. Preprinting introduces semi-liquid and volatile components into the MFP. We recommend the use of grain short card stock. • Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality.
• Keep print media stored in an acceptable environment. See Storing print media. • Do not remove trays during a print job. • Push all trays in firmly after loading them. • Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure the guides are not placed too tightly against the stack of print media. • If a jam occurs, clear the entire media path. See for more information. Note: If you have a recurring paper jam, see Paper frequently jams.
9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your installed options by: 1 Opening the Printers folder. 2 Right-clicking on the new MFP/printer and select Properties. 3 Selecting the tab that contains installable options. This may be: Install Options, Device Settings, Device, or Options depending on your system. 4 Adding the installed options. Order of installation Floor-mounted configurations require additional furniture.
• MFP CAUTION: The MFP requires three people to lift it safely. 1 2 3 4 5 6 7 8 9 0 # For information on installing an MFP stand, MFP base, or 2000-sheet drawer, see the instructions included with the option.
Installing a 250-sheet or 500-sheet drawer Optional drawers attach under the MFP and optional duplex unit. The MFP automatically recognizes any drawer that is installed. A drawer consists of a tray and a support unit. The 250-sheet drawer and the 500-sheet drawer are installed the same way. 1 Remove the tray from the support unit. Remove all packing material and tape from both the support unit and the tray.
3 Attach another optional drawer, a duplex unit, or the MFP. You can attach a label to the trays to indicate the tray number. Square hole Tab Round peg Installing a duplex unit The duplex unit attaches under the MFP, below the standard tray and above any drawers.
Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP. The tab, round peg, and square holes on top of any drawer help you position the duplex unit so the edges are aligned properly. Make sure it is securely in place.
Installing memory or option cards If installing memory or option cards sometime after setting up the MFP, turn the MFP off and unplug the power cord from the wall outlet before continuing You can customize the MFP memory capacity and connectivity by adding optional cards.
Accessing the MFP system board You must access the MFP system board to install MFP memory, flash memory, a firmware card, or an option card. Note: Use a Phillips screwdriver to remove the system board access cover. 1 Push the release latch, and lower the multipurpose feeder. 2 Push both release latches, and open the top front cover.
3 Press both side door latches, and open the side door. 4 Loosen, but do not remove, the six screws on the shield.
5 Slide the shield to the right, and then remove it.
6 Set the shield aside. Use the illustration to locate the connector for the card you want to install.
Installing or removing a memory card Installation Note: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with this MFP.MFP or printer memory cards designed for other printers or MFPs may not work with this MFP. 1 Remove the system board access cover. (See Accessing the MFP system board.) Warning: MFP memory cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card.
Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Warning: MFP memory cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card. 2 Push the latches away from the card on both ends of the memory card connector. The memory card moves out of the connector as the latches open. 3 Pull the memory card out of the connector. Avoid touching the connection points along the edge of the card.
Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this MFP.Flash memory or firmware cards designed for other MFPs may not work with this MFP. 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If an option card has been installed, you may need to remove the option card before installing the flash memory or firmware card. 2 Unpack the flash memory or firmware card.
Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If an option card has been installed, you may need to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out. Avoid touching the metal pins on the bottom of the card. 4 Place the flash memory or firmware card in its original packaging.
Installing an option card The MFP has one connector that supports the following option cards: • • • • • MarkNet N8000 series internal print server Internal print server RS-232 Serial Interface Card Parallel 1284-B Interface Card Coax/Twinax Adapter for SCS Warning: Option cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch an option card. 1 Locate the card connectors on the system board. 2 Remove the screw and the cover plate, and save them.
Replacing the shield After you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame. 2 Slide the shield down onto the screws. 3 Tighten the screws. 4 Close the side door. 5 Close the top front cover. 6 Close the multipurpose feeder.
10 Understanding the MFP Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area.
Determining the status of supplies Copy Fax E-mail FTP Ready. 88 Toner low. Touch any button to Status/ Supplies Cancel Jobs The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you know if any supplies are low or empty.
Conserving supplies Several settings in your application software or through the touch screen let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide on the Software and Documentation CD. Supply Menu selection item What the setting does Toner Toner Darkness, press the Menu button, and then select Printer Settings Æ Quality Menu Lets you adjust the level of toner released on a sheet of print media.
reinsert it and continue printing. Repeat this procedure multiple until the print remains faded. When the print remains faded, replace the print cartridge. Have a new cartridge available when the current one no longer prints satisfactorily.
Part number Average cartridge yield1 Description Other available print cartridges X644A21E Print Cartridge 10,000 standard pages X644H21E High Yield Print Cartridge 21,000 standard pages For the Asia Pacific Region4 X644A11P Return Program Print Cartridge 10,000 standard pages X644H11P High Yield Return Program Print Cartridge 21,000 standard pages X644H01P High Yield Return Program Print Cartridge for Label Applications 21,000 standard pages Other available print cartridges X644A21P Pri
Part number Description Average cartridge yield1 X644H21L High Yield Print Cartridge 21,000 standard pages 1 Declared yield value in accordance with ISO/IEC 19752 2 Designed for use only in the USA and Canada 3 Designed for use only in Europe, Middle East, and Africa 4 Designed for use only in Asia Pacific Region 5 Designed for use only in Latin America You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling.
Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on printed pages. Order Lexmark part number 40X0127.To order a charge roll, contact the place where you bought the MFP for more information. Ordering a transfer roller Order Lexmark part number 40X0130.To order a transfer roller, contact the place where you bought the MFP for more information. Ordering pick rollers Order Lexmark part number 40X0070.
Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen.
Cleaning the scanner glass (flatbed) and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner glass (flatbed) and backing material by moving the cloth or swab from side to side. Backing material Scanner glass 4 Close the document cover. Scanner registration Scanner Registration is a process to align the scan area with the paper location.
8 Load the dark colored paper. a Place a blank piece of dark colored paper (A4 or Letter) on the scanner glass (flatbed). Position the paper so it is aligned with the upper corner of the plastic guides. b Close the document cover. c Place a blank piece of dark colored paper (A4 or Letter) in the ADF, and adjust the guides. Make sure the paper guides are snug against the paper; do not bend the paper. 9 Press Start.
Moving the MFP Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment. CAUTION: Follow these guidelines to avoid injuring yourself or damaging the MFP. • Always use at least three people to lift the MFP. • Always turn off the MFP using the power switch. • Disconnect all cords and cables from the MFP before attempting to move the MFP. • Failure to repackage the MFP properly for shipment can result in damage to the MFP not covered by the MFP warranty.
11 Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness Turn the brightness knob, located on the left side of the front panel, up or down to the brightness level desired.
Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Screen Timeout appears. 6 Touch the left arrow to decrease the time, or touch the right arrow to increase the time. The settings available range from 15–300 minutes. Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings.
Setting Password Protect for the menus Apply an administrative password to restrict unauthorized users from making changes to the MFP configuration from either the control panel or the Embedded Web Server (EWS). 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings. 4 Touch the down arrow, and then touch Security. 5 Touch the down arrow, and then touch Create/Change Passwords Æ Create/Change Advanced Password.
5 Click Function Access. a Set the function authentication level for each function. Select Off to prevent anyone from using a function. b Click Submit. Disabling the Driver to Fax menu item 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings. 4 Touch the down arrow. 5 Touch Driver to fax Æ Off. 6 Touch Submit.
6 Define a Print Faxes Password in the field. 7 Click Submit. Releasing held faxes for printing 1 On the MFP touch screen control panel, touch the Release Held Faxes button. Note: If the Release Held Faxes button appears as pale gray and the words appear faded on the button, then the button is inactive because no fax jobs are being held. 2 Enter the defined password in the Print Faxes Password field. This releases any received and held fax jobs, so they print.
Using the secure EWS The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the EWS more securely, connect to the SSL port instead of the default HTTP port. The SSL port connection will encrypt all Web server network communications between the PC and the MFP. To connect to the SSL port: 1 Open a Web browser. 2 In the address line, enter the IP address of the MFP being configured using the format: https: //ip_address/.
SNMPv3 authentication and encryption has three levels of support: • • • No authentication and no encryption Authentication with no encryption Authentication and encryption Note: The selected level serves as a minimum level of protection. The MFP negotiates with the SNMPv3 requestor, and a higher level of protection may be agreed upon and used by both. 5 Indicate the setting for each sub-item as required for the network environment. 6 Click Submit. Disabling SNMPv1 and SNMPv2 1 Open a Web browser.
• Certificate Authentication—Allows any hosts or subnet of hosts to authenticate for IPSec. Each host must have a public/private key pair. Validate Peer Certificate is enabled by default, requiring each host to have a signed certificate. The certificate authority certificate must be installed. Each host must have its identifier in the Subject Alternate Name of the signed certificate. Note: After an MFP is configured for IPSec with a host, IPSec is required for any IP communication to take place.
Disabling ports and protocols The TCP and UDP ports can be configured to one of three modes or values: • • • Disabled—Never allows network connections to this port Secure and Unsecure—Allows the port to remain open, even in Secure mode Unsecured Only—Allows the port to only open when the MFP is not in Secure mode Note: A password must be set to enable Secure mode. Once enabled, only the ports set to Secure and Unsecure will be open.
To enable and configure 802.1x on the EWS after installing the required certificates: 1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click 802.1x Authentication. Note: If an optional internal wireless print server is installed, click Wireless instead of 802.1x Authentication. 5 Select the check box next to Active to enable 802.1x Authentication.
Using the restricted server list function The Restricted Server List lets a system support person restrict which hosts are allowed to communicate with the MFP over the network which prevents other hosts from managing and printing to the MFP. Note: The Restricted Server List only restricts TCP traffic; it does not affect UDP traffic. The Restricted Server List supports up to ten host addresses or ten network addresses. To configure the Restricted Server List from the EWS of the MFP: 1 Open a Web browser.
12 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing.
Access doors and trays The following illustration shows the path that print media travels through the MFP. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) you are using. The numbers in following the illustration indicate the numbers that can appear on the control panel and designate the general area of a paper jam.
Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams. Message What to do* 200 and 201 Paper Jam Remove Cartridge Open the bottom then top front covers, remove the print cartridge, and then remove the jam.
5 Touch Continue. 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. If the jammed envelope has entered the MFP and cannot be pulled out, remove the envelope feeder. a Lift the envelope feeder out of the MFP, and then set it aside. b Remove the envelope from the MFP. Note: If you cannot remove the envelope, the print cartridge will have to be removed.
3 Flex and stack the envelopes. 1 2 4 Load the envelope feeder. 5 Adjust the guide. 6 Lower the envelope weight. 7 Touch Continue.
23x and 24x jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1 Open the MFP paper tray, and remove any jammed media. 2 Open the duplex tray. To remove the media, pull up.
3 Open any optional trays beginning at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way CAUTION: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters.
5 Touch Continue. Elevator button CAUTION: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters.
200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push the release latch, and open the top front cover. CAUTION: The inside of the MFP may be hot. Allow the MFP to cool before touching any internal components. 3 Lift and pull the print cartridge out of the MFP. Warning: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside.
5 Pull the print media up and toward you. CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the MFP. Warning: If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the MFP rear door. 1 2 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder.
9 Touch Continue. 1 2 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue. Otherwise, continue with step 2. 2 Open the MFP rear door. CAUTION: The inside of the MFP may be hot. Allow the MFP to cool before touching any internal components.
CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the MFP. 3 Remove the jammed media. 4 Close the rear door. 5 Touch Continue.
23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 2 Remove the jammed media. Depending on the media location, pull the media either up or down. 3 Close the duplex rear door. Make sure it snaps into place. 4 Touch Continue.
Clearing ADF Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and remove any jammed pages. 3 Open the document cover, and remove any jammed pages. 1 2 3 4 5 6 7 8 9 1 2 0 3 # 4 5 6 7 8 9 0 # 4 Open the scan unit access door, and remove any jammed pages. 5 Close the scan unit access door. 6 Close the ADF cover.
13 Troubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP. They require no action on your part. Attendance messages alert you to MFP problems that require your intervention. Service messages also alert you to problems that require intervention. However, the MFP will stop printing and the errors are non-recoverable.
• • • • The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The MFP is turned on. The MFP cable is securely attached to the MFP and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the MFP off, wait at least 10 seconds, and then turn the MFP back on. This often fixes the problem.
Symptom Cause Solution Jobs do not print. The MFP is not ready to receive data. Make sure Ready or Power Saver appears on the display before sending a job to print. The output bin is full. Remove the stack of paper from the output bin. The specified input tray is empty. Load paper in the tray. You are using the wrong MFP driver or are printing to a file. • Verify you are using the MFP driver associated with the MFP.
Symptom Cause Solution Incorrect characters print. You are using an incompatible parallel cable. If using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. The MFP is in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job.
Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips. Symptom Solution Unwanted patterns (Moire) appear when a document is copied using Photograph mode. Change the content mode to Printed Image under Copy Æ Options Æ Content. Black text is too light or disappearing. • Change the content mode to Text under Copy Æ Options Æ Content. • Adjust the Darkness setting under the Copy menu.
Symptom Solution The images on the fax I sent are not clear. Touch Options, then under Content, change the setting to Text/Photo or Photo. Increase the output resolution. Note: This will increase the amount of time required for the scan and will increase the quality of the fax output. The Caller ID is not functioning properly. Try selecting a different format from the General Fax Settings menu. Touch Caller ID. Touch FSK or DTMF.
Option Action Internal print server • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the MFP system board. • Make sure you are using the correct cable, that it is securely connected, and the network software is correctly set up. See the drivers CD that shipped with the MFP for more details. Large capacity feeder (2000sheet drawer) See Solving 2000-sheet drawer problems.
Solving 2000-sheet drawer problems Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the elevator button is pushed. Check the following: The elevator tray lowers unexpectedly. Check to see if the MFP is out of print media or has a jam. More than one sheet of print media is fed, or a sheet is fed improperly.
Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. See Avoiding jams for information that can help prevent jams from occurring. You have loaded too much paper or too many envelopes.
Print quality troubleshooting To help isolate print quality problems, print the “Print defects guide,” and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help icon (?). 2 Touch Print Defects Guide. Printing the print quality test pages 1 Turn the MFP off. 2 Hold down the number 2 and number 6 keys on the numeric pad. 3 Continue to hold the buttons, and turn the MFP on.
Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have an MFP part that requires adjustment or replacement. Problem Action Print is too light. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands.
Problem Action Toner fog or background shading appears on the page. • Check the print cartridge to make sure it is installed correctly. • The Toner Darkness setting may be too dark. Change the Toner Darkness setting in the Quality menu. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. Entire page is white. • Make sure the packaging material is removed from the print cartridge. • Check the print cartridge to be sure it is installed correctly.
Problem Action Characters have jagged or uneven edges. • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines. See the tables on page 175 for more settings information. • If using downloaded fonts, verify the fonts are supported by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct MFP drivers.
The Quality menu control panel options can be adjusted to help improve print quality. Menu selection Purpose Values† Print Resolution To select printed output resolution 600 dpi* 1200 Image Q 1200 dpi 2400 Image Q Toner Darkness Brightness † Lightens or darkens printed output and alters toner consumption 1–10 Adjusts the gray value of printed graphics and pictures -6 – +6 8* is the default setting. Select a lower number to lighten the printed output or save toner. 0* is the default setting.
Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software.
substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de la classe A respecte toutes les exigences du Règlement ICES-003 sur le matériel brouilleur du Canada.
German Hiermit erklärt Lexmark International Inc., dass sich dieses Product in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet. (BMWi) Hiermit erklärt Lexmark International Inc. die Übereinstimmung des Gerätes Product mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EG. (Wien) ÅëëçíéêÜ Με την παρούσα Lexmark International Inc.
Slovenšèina S tem dokumentom Lexmark International Inc.
Japanese VCCI notice Korean MIC statement BSMI EMC notice Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Other telecommunications notices Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Noise emission levels German GS mark notice Model: X642e Machine types: 7002-003, 7002-004, 7002-005, 7002-006 Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 00 01 15 (Technical Support) E-mail: internet@lexmark.
ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Laser notice This MFP is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous. The MFP contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers.
Index Numerics Menu 16 numeric keypad 15 Pound 15 Release Held Faxes 19 right arrow 23 right scroll increase 23 select 23 Start 16 Status/Supplies 18 Stop 16 42.
addresses 40 canceling 45 color documents 43 file reduction 46, 62 file types 43 message 42 options 46 quality 46, 62 resolution 46, 62 scanning 40 shortcut creation 44 shortcuts 40 subject line 42 to a profile 40 Embedded Web Server setting security 139 using secured 140 emission statement 176 enlarging 35 envelopes guidelines 103 loading envelope feeder 90 erase edge 31 LCD 15 Menu 16 numeric keypad 15 pound 15 Start 16 Stop 16 control panel menus preventing access 138 converting existing files to standa
M Home screen 18 buttons 18 home screen status message bar 18 Macintosh 71, 72, 74, 76, 78, 103, 172 maintaining the MFP 124 maintaining the printer ordering a print cartridge 127 margin shift 31 maximum stack height 85 Menu button 16 menus preventing access 138 setting Password Protect 137 Menus See individual menus mercury statement 3 mixed sizes copying 34 models 10 multipurpose feeder closing 87 guidelines 83 icons 83 print media loading 85 transparencies 85 multipurpose feeder copying 33 I Identifyi
Paper Jam message remains after clearing jam 168 print time seems long 162 tray linking does not work 163 unexpected page breaks 163 protocols, disabling 143 publications Card Stock & Label Guide 94 paper tray adjustment 79 paper unacceptable 101 password Print Faxes Password 138 setting Print Faxes Password 138 Password Protect, setting for the menus 137 photoconductor kit recycling 131 pick pad 130 pick rollers 130 PIN entering at the MFP 75 entering from the driver 73 for confidential jobs 73 ports, dis
using secure Embedded Web Server 140 select button 23 selecting media 33 Sending a job to print 68 separator sheets 31 setting collation 36 settings dark 30 light 30 sheets separator 31 shortcut 44 shortcuts 50 creating 52, 61 multinumber 52, 61 single 52, 61 side guide 79 Simple Network Management Protocol, security 140 SNMPv1, disabling 141 SNMPv2, disabling 141 Start button 16 static sensitivity notice 3 status message bar 18 Stop button 16 supplies label fuser cleaner 130 maintenance kit 129 print cartr
