All in One Printer User Manual
Table Of Contents
- Contents
- Learning about the MFP
- Copying
- Quick copy
- Multiple page copying
- Using the scanner glass (flatbed)
- Understanding the copy screens and options
- Copying from one size to another
- Making transparencies
- Copying to letterhead
- Copying photographs
- Making copies using media from a selected tray
- Copying mixed-sized media
- Setting the duplex option
- Reducing and enlarging copies
- Adjusting copy quality
- Setting collation options
- Placing separator sheets between copies
- Setting paper saving options
- Placing the date and time at the top of each page
- Placing an overlay message on each page
- Canceling a copy job
- Copy tips
- E-mail
- Entering an e-mail address
- Using a shortcut number
- Using the address book
- E-mailing to a profile
- Adding e-mail subject and message information
- Changing the output file type
- E-mailing color documents
- Creating an e-mail shortcut
- Creating an e-mail profile
- Canceling an e-mail
- Understanding e-mail options
- E-mail server setup
- Address book setup
- E-mail tips
- Faxing
- FTP
- Scanning to a PC or USB flash memory device
- Printing
- Sending a job to print
- Printing from a USB flash memory device
- Canceling a print job
- Printing the menu settings page
- Printing a network setup page
- Printing a font sample list
- Printing a directory list
- Printing confidential and held jobs
- Printing on specialty media
- Loading standard trays and optional trays
- Setting the Paper Type and Paper Size
- Loading the multipurpose feeder
- Loading the 2000-sheet drawer
- Loading the envelope feeder
- Linking trays
- Understanding paper and specialty media guidelines
- Installing and removing options
- Understanding the MFP
- Administrative support
- Adjusting control panel brightness
- Restoring factory default settings
- Adjusting screen timeout
- Adjusting Power Saver
- Configuring the MFP
- Setting Password Protect for the menus
- Restricting Function Access
- Preventing access to the menus from the control panel
- Disabling the Driver to Fax menu item
- Setting a password before printing received faxes
- Releasing held faxes for printing
- Setting security using the Embedded Web Server (EWS)
- Using the secure EWS
- Supporting SNMPv3 (Simple Network Management Protocol version 3)
- Supporting IPSec (Internet Protocol Security)
- Disabling ports and protocols
- Using 802.1x Authentication
- Confidential Print Setup
- Using the restricted server list function
- Clearing jams
- Troubleshooting
- Understanding MFP messages
- Online technical support
- Checking an unresponsive MFP
- Printing multiple language PDFs
- Solving printing problems
- Solving copy quality problems
- Solving scan quality problems
- Solving fax problems
- Solving option problems
- Solving paper feed problems
- Print quality troubleshooting
- Solving print quality problems
- Notices
- Index
165
Solving option problems
If an option does not operate correctly after it is installed, or if it quits working:
• Turn the MFP off, wait for about 10 seconds, and turn the MFP on. If this does not fix the
problem, unplug the MFP, and check the connection between the option and MFP.
• Print the menu settings page, and check to see if the option is listed in the Installed Options
list. If the option is not listed, reinstall it. See Printing the menu settings page for more
information.
• Make sure the option is selected in the software application you are using.
The following table lists MFP options and suggested corrective actions for related problems. If the
suggested corrective action does not fix the problem, call your service representative.
The images on the fax I sent
are not clear.
Touch Options, then under Content, change the setting to Text/Photo
or Photo.
Increase the output resolution.
Note: This will increase the amount of time required for the scan and will
increase the quality of the fax output.
The Caller ID is not
functioning properly.
Try selecting a different format from the General Fax Settings menu.
Touch Caller ID.
Touch FSK or DTMF.
Option Action
Drawers • Make sure the connection between drawers (250-sheet drawer, 500-sheet drawer, or
2000-sheet drawer) or the connection between a drawer and a duplex unit or the MFP
is secure.
• Make sure the print media is loaded correctly. See Loading standard trays and
optional trays for more details.
Duplex unit • Make sure the connection between the duplex unit and the MFP is secure. If the duplex
unit is listed on the menu settings page, but print media jams when it enters or exits the
duplex unit, the MFP and duplex unit may not be properly aligned.
• Make sure the duplex front access cover is securely installed.
Envelope feeder • Make sure the connection between the envelope feeder and the MFP is secure.
• Make sure the Paper Size setting is correct in both the Paper menu and in the software
application.
• Make sure the envelopes are loaded correctly. See Loading the envelope feeder for
more details.
Flash memory Make sure flash memory is securely connected to the MFP system board.
Symptom Solution