All in One Printer User Manual
Table Of Contents
- Contents
- Learning about the MFP
- Copying
- Quick copy
- Multiple page copying
- Using the scanner glass (flatbed)
- Understanding the copy screens and options
- Copying from one size to another
- Making transparencies
- Copying to letterhead
- Copying photographs
- Making copies using media from a selected tray
- Copying mixed-sized media
- Setting the duplex option
- Reducing and enlarging copies
- Adjusting copy quality
- Setting collation options
- Placing separator sheets between copies
- Setting paper saving options
- Placing the date and time at the top of each page
- Placing an overlay message on each page
- Canceling a copy job
- Copy tips
- E-mail
- Entering an e-mail address
- Using a shortcut number
- Using the address book
- E-mailing to a profile
- Adding e-mail subject and message information
- Changing the output file type
- E-mailing color documents
- Creating an e-mail shortcut
- Creating an e-mail profile
- Canceling an e-mail
- Understanding e-mail options
- E-mail server setup
- Address book setup
- E-mail tips
- Faxing
- FTP
- Scanning to a PC or USB flash memory device
- Printing
- Sending a job to print
- Printing from a USB flash memory device
- Canceling a print job
- Printing the menu settings page
- Printing a network setup page
- Printing a font sample list
- Printing a directory list
- Printing confidential and held jobs
- Printing on specialty media
- Loading standard trays and optional trays
- Setting the Paper Type and Paper Size
- Loading the multipurpose feeder
- Loading the 2000-sheet drawer
- Loading the envelope feeder
- Linking trays
- Understanding paper and specialty media guidelines
- Installing and removing options
- Understanding the MFP
- Administrative support
- Adjusting control panel brightness
- Restoring factory default settings
- Adjusting screen timeout
- Adjusting Power Saver
- Configuring the MFP
- Setting Password Protect for the menus
- Restricting Function Access
- Preventing access to the menus from the control panel
- Disabling the Driver to Fax menu item
- Setting a password before printing received faxes
- Releasing held faxes for printing
- Setting security using the Embedded Web Server (EWS)
- Using the secure EWS
- Supporting SNMPv3 (Simple Network Management Protocol version 3)
- Supporting IPSec (Internet Protocol Security)
- Disabling ports and protocols
- Using 802.1x Authentication
- Confidential Print Setup
- Using the restricted server list function
- Clearing jams
- Troubleshooting
- Understanding MFP messages
- Online technical support
- Checking an unresponsive MFP
- Printing multiple language PDFs
- Solving printing problems
- Solving copy quality problems
- Solving scan quality problems
- Solving fax problems
- Solving option problems
- Solving paper feed problems
- Print quality troubleshooting
- Solving print quality problems
- Notices
- Index
171
Solving print quality problems
The information in the following table may help you solve print quality problems. If these suggestions
still do not correct the problem, call for service. You may have an MFP part that requires adjustment
or replacement.
Problem Action
Print is too light. • The toner may be low. To utilize the remaining toner, remove the cartridge by
gripping the handles with both hands. With the cartridge arrows pointing
downward, firmly shake the print cartridge side-to-side and front-to-back
several to redistribute the toner. Reinstall the cartridge
. Repeat this
procedure multiple until the print remains faded. When the print remains
faded, replace the print cartridge.
• Change the Toner Darkness setting in the Quality menu.
• Change the Brightness setting in the Quality menu.
• If printing on an uneven print surface, change the Paper Weight and Paper
Texture settings in the Paper menu.
• Verify the correct print media is being used.
• Verify you are using the correct MFP drivers.
• Verify the environment is 16 to 32 degrees C (60 to 90
o
F).
Toner smears or print
comes off the page.
• If printing on an uneven print surface, change the Paper Weight and Paper
Texture settings in the Paper menu.
• Verify the print media is within the MFP specifications. See Understanding
paper and specialty media guidelines for more details.
Toner appears on the back
of the printed page.
Toner is on the transfer roll. To help prevent this, do not load print media that is
smaller than the page size of the job to be printed.
Open and close the MFP top front cover to run the MFP setup cycle and clean
the transfer roll.