X790 Series User's Guide November 2012 Machine type(s): 7562, 4917 Model(s): 432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81, g82 www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Finding information about the printer......................................................................................................9 Selecting a location for the printer.......................................................................................................
Contents 3 Minimizing your printer's environmental impact........................................62 Saving paper and toner...........................................................................................................................62 Saving energy..........................................................................................................................................63 Recycling...................................................................................................
Contents 4 E-mailing a document............................................................................................................................110 Customizing e-mail settings...................................................................................................................111 Canceling an e-mail...............................................................................................................................112 Understanding e-mail options...........................
Contents 5 Erasing non‑volatile memory................................................................................................................231 Erasing printer hard disk memory.........................................................................................................231 Configuring printer hard disk encryption..............................................................................................232 Maintaining the printer.....................................................
Contents 6 431–438 paper jams..............................................................................................................................258 455 staple jam.......................................................................................................................................258 Troubleshooting.......................................................................................261 Solving basic printer problems.............................................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Learning about the printer 9 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Learning about the printer 10 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Voice support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 11 1 2 5 4 1 458 mm (18 in.) 2 100 mm (3.9 in.) 3 380 mm (14.9 in.) 4 432 mm (17 in.) 5 150 mm (5.9 in.) 3 Printer configurations CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer 12 You can configure your basic printer by adding optional trays.
Learning about the printer 13 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple pages, including duplex pages. Use the scanner glass for single pages or book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms). Using the ADF • • • • • • Load the document into the ADF faceup, short edge first.
Learning about the printer 14 Understanding the printer control panel 1 2 3 4 5 9 Item 7 6 Description 1 Display 2 Indicator light 3 8 Sleep Lets you view scanning, copying, faxing, and printing options as well as status and error messages • • • • Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Blinking red—Operator intervention is needed.
Understanding the home screen 15 Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Understanding the home screen 16 Other buttons that may appear on the home screen: Touch To Search held jobs Search on any of the following items: • • • • • Release Held Fax User name for held or confidential print jobs Job names for held jobs, excluding confidential print jobs Profile names Bookmark container or print job names USB container or print job names for supported file types Access the list of held faxes.
Understanding the home screen 17 Sample touch screen Submit Touch To Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen.
Understanding the home screen 18 Touch To Tips Open a context-sensitive Help dialog on the touch screen. Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and lets you return to the previous screen without saving changes. Reset Reset values on the screen. Radio button Select or clear an item. Features Feature Description Menu trail line: A menu trail line is located at the top of each menu screen.
Understanding the home screen 19 Feature Description Warning If an error condition occurs, then this icon appears.
Setting up and using the home screen applications 20 Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase.
Setting up and using the home screen applications 21 Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configuration. 2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
Setting up and using the home screen applications 22 Activating the home screen applications Your printer comes with preinstalled home screen applications. To use these applications, activate and set up these applications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 20. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
Setting up and using the home screen applications 23 3 Specify the destinations, and then customize the settings. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description The application lets you customize your touch‑screen settings and store those preferences in a flash drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer.
Setting up and using the home screen applications 24 3 Select the Enabled check box, and then customize the settings. 4 Click Apply. To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet.
Additional printer setup 25 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 26 Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.
Additional printer setup 27 Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver. 1 Open the cover.
Additional printer setup 28 b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it. 3 Use the following illustration to locate the appropriate connectors. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 29 4 Reattach the system board cover. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift to the right.
Additional printer setup 30 b Align and then turn each screw clockwise to tighten. c Close the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 31 3 On the system board, open the memory card connector latches. 4 Align the notches on the memory card to the ridges on the connector.
Additional printer setup 32 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Additional printer setup 33 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 2 1 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover.
Additional printer setup 34 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 35 5 Remove the metal cover from the ISP opening. 1 2 6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
Additional printer setup 36 7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. 8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
Additional printer setup 9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the thumbscrew. 10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 11 Tighten the long thumbscrew. Warning—Potential Damage: Do not overtighten the thumbscrew. 12 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 38 13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver, loosen the screws. b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Additional printer setup 40 c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
Additional printer setup 41 To install a printer hard disk directly on the system board: a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 4 Reattach the system board cover.
Additional printer setup 43 Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 44 3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk. 1 2 4 Set the printer hard disk aside. 5 Reattach the system board cover. Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
Additional printer setup 45 Installing optional trays The printer supports the following optional input sources: • 550‑sheet tray • 2,000‑sheet high‑capacity feeder CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Additional printer setup 46 1 2 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the printer back on. 6 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 49. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Additional printer setup 47 2 1 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.
Additional printer setup 48 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 Check the first section of the network setup page, and confirm that the status is Connected.
Additional printer setup Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers.
Additional printer setup 50 Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the printer on a wireless network Notes: • Make sure your access point (wireless router) is turned on and is working properly.
Additional printer setup 51 Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Note: Make sure the printer and the computer are fully on and ready.
Additional printer setup 52 In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive. 4 Click Install, and then follow the instructions on the computer screen. 5 Select Wireless connection when asked to choose a connection type. 6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Additional printer setup 53 2 1 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.
Additional printer setup 54 Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). 3 Select the type of security you want to use to protect the wireless network. 4 Enter the security information necessary for the printer to connect to the wireless network. 5 Click Submit. 6 Open the AirPort application on the computer: In Mac OS X version 10.
Additional printer setup 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double‑click Printer Setup Utility or Print Center. 3 From the Printer List, choose Add, and then click IP Printer. 4 Type the IP address of the printer in the address field, and then click Add.
Additional printer setup 56 If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive.
Additional printer setup In Mac OS X version 10.5 or later a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b Click +. c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. d Click the IP tab. e Type the printer IP address in the address field, and then click Add. In Mac OS X version 10.
Additional printer setup 58 Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Additional printer setup 59 6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close. For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Add the printer.
Additional printer setup 60 2 Install the printer driver. a Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system b Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1). d From the menu that appears, select Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer. Check the serial heading of the menu settings page for the printer settings.
Minimizing your printer's environmental impact 62 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 63 Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 87. Saving energy Using Eco‑Mode 1 Type the printer IP address in the address field of your Web browser.
Minimizing your printer's environmental impact 64 Choose To Off Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. On Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.
Minimizing your printer's environmental impact 65 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser.
Minimizing your printer's environmental impact 66 Setting the standard exit bin light To save energy, you can dim or turn off the output lighting for the standard exit bin. Available settings are Off, Dim, and Bright. The factory default setting for Normal/Standby Mode is Bright. When Eco‑Mode is set to Energy or Energy/Paper, then the light setting is Dim. When in Sleep Mode, then the light is off. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser.
Minimizing your printer's environmental impact 67 Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist.
Loading paper and specialty media 68 Loading paper and specialty media This section explains how to load the 550-sheet trays, the 2,000-sheet tray, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder.
Loading paper and specialty media 69 Loading the standard or optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays. All 550‑sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. Notice the size indicators on the bottom of the tray.
Loading paper and specialty media 70 2 Squeeze and then slide the width guide to the correct position for the paper size you are loading. 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading. Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To lock, push the button forward when a length has been selected. 1 2 3 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
Loading paper and specialty media • • • • 71 Place pre-punched paper with the holes toward the front of the tray. Place letterheads faceup with the header on the left side of the tray. Place letterheads facedown with the header on the right side of the tray for duplex printing. Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage. 6 Insert the tray.
Loading paper and specialty media 72 Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m2 or 20 lb). CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. 2 Adjust the width guide as necessary. 2 1 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
Loading paper and specialty media 73 C B A 4 Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. 5 Insert the tray.
Loading paper and specialty media 74 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m2 (20‑lb) paper • 10 envelopes • 75 transparencies The multipurpose feeder accepts paper or specialty media within the following dimensions: • Width—89 mm (3.
Loading paper and specialty media 75 Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. 1 2 Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Loading paper and specialty media 76 • Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter. • Load only one size and type of paper at a time. 5 Adjust the width guide to lightly touch the edge of the stack.
Loading paper and specialty media 77 The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the standard 550‑sheet tray and the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the Paper Size/Type menu.
Loading paper and specialty media 78 2 Click Settings > Paper Menu > Custom Name > type a name > Submit. Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and Type menus. 3 Click Custom Types > select a paper type > Submit. Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking trays.
Paper and specialty media guidelines 79 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176‑g/m2 (16 to 47‑lb) bond grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams.
Paper and specialty media guidelines 80 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Selecting paper Using appropriate paper prevents jams and helps ensure trouble‑free printing.
Paper and specialty media guidelines 81 • Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves through the printer) • Brightness and texture (look and feel) Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner, they are not perfect.
Paper and specialty media guidelines 82 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper and specialty media guidelines 83 Paper size Dimensions Folio 215.9 x 330.2 mm (8.5 x 13 in.) X Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) X Universal 148 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x 14 in.) X Note: Turn size sensing off to support universal sizes that are close to standard media sizes. Standard Optional Optional 550‑sheet tray 550‑sheet tray 2,000‑sheet (Tray 1) tray Multipurpose feeder Duplexer 76.2 x 127 mm (3 x 5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.
Paper and specialty media guidelines 84 Supported paper types and weights The printer supports 60–176 g/m2 (16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on 64–176 g/m2 (17–47 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guidelines 85 • 500-Sheet Staple, Hole Punch Finisher • 5‑bin mailbox 2 1 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statement paper sizes are not supported in this bin.
Paper and specialty media guidelines 86 Finishing features Paper size Two‑hole punch Three‑ or four‑hole punch X X 5‑bin mailbox 500-Sheet Staple Finisher A4 A5 X Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X Oficio X
Printing 87 Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 249 and “Storing paper” on page 82. Printing a document Printing a document 1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 2 Send the print job: For Windows users a With a document open, click File > Print.
Printing If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness setting. 4 Click Submit.
Printing 89 Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Printing 90 Supported flash drives and file types Flash drive File type Documents: • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) • .pdf • .xps Notes: • Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB low‑speed capabilities are not supported. • USB flash drives must support the FAT (File Allocation Tables) system.
Printing 91 Tips on using transparencies • • • • Print a test page on the transparencies being considered for use before buying large quantities. Feed transparencies from the multipurpose feeder only. From the Paper menu, set the MP Feeder Type to Transparency. Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Printing 92 When printing on labels: • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 190°C (374°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. – Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without delaminating, oozing around the edges, or releasing hazardous fumes.
Printing 93 Print job type Description Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from the control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9. Verify Verify lets you print one copy of a print job while the printer holds the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.
Printing 94 From the home screen: • For confidential print jobs, navigate to: Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print • For other print jobs, navigate to: Held jobs > your user name > your print job name > number of copies > Print Printing information pages Printing a font sample list 1 From the home screen, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts.
Printing In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete.
Copying 96 Copying ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 97 Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 4 Touch Finish the Job to return to the home screen. Copying film photos 1 Place a photo facedown on the upper left corner of the scanner glass.
Copying 98 4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying in black and white 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 99 4 Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. 5 Touch Copy It. Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).
Copying 100 4 From the Sides (Duplex) area, touch the button for your preferred duplexing method. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1‑sided to 2‑sided if you have 1-sided original documents and you want 2‑sided copies. 5 Touch , and then Copy It. Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size.
Copying • • • • • 101 Photo/Film—Use when the original document is a photo from film. Magazine—Use when the original document is from a magazine. Newspaper—Use when the original document is from a newspaper. Press—Use when the original document was printed using a printing press. Other—Use when the original document was printed using an alternate or unknown printer. 7 Touch > Copy It.
Copying 102 • Between Pages • None 5 Touch , and then Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Copy Size must be set to 100%. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 103 4 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Note: If required, change the job settings. 5 If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job. Placing information on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 104 Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while pages are being printed 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen.
Copying 105 Scale This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can also be set for you automatically. • When you want to copy from one size of paper to another, such as from legal‑size to letter‑size paper, setting the “Copy from” and “Copy to” paper sizes automatically changes the scale to keep all the original document information on your copy.
Copying 106 • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Color This option enables or disables color for the scanned image. Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • ADF Skew Fix—Use to correct slight skew in the scanned image.
Copying Save As Shortcut This option allows the current settings to be saved as a shortcut by assigning a number.
E-mailing 108 E-mailing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing 109 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Fill in the fields with the appropriate information. 4 Click Submit.
E-mailing 110 E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
E-mailing 111 4 Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done. Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
E-mailing 112 • JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer. 5 Touch E‑mail It. Note: If you selected Secure PDF, you will be prompted to enter your password twice.
E-mailing 113 Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document. Choose content type from Text, Text/Photo, Photo, or Graphics.
E-mailing 114 Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation— Specifies the orientation of the original document, and then changes Sides and Binding to match the orientation.
Faxing 115 Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions.
Faxing 116 Choosing a fax connection Notes: • The printer is an analog device that works best when directly connected to the telephone wall outlet. Other devices(such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. • If you want a digital connection such as ISDN, DSL, or ADSL, then a third-party device (such as a DSL filter) is required. Contact your DSL provider for a DSL filter.
Faxing 117 Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the DSL filter. Note: Your DSL filter may look different than the one in the illustration. 3 Connect the DSL filter cable to an active telephone wall jack.
Faxing 118 Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Faxing 119 For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack. Note: Your telephone adapter may look different than the one shown.
Faxing 120 3 In the Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: 1 Type the printer IP address in the address field of your Web browser.
Faxing 121 Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Faxing 122 5 Select the appropriate paper size and page orientation. 6 If you want to include a cover page with the fax, then select Include cover page with fax, and enter the appropriate information. 7 Click OK. Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD.
Faxing 123 Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Faxing 124 4 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. 5 Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser.
Faxing 125 Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel. 3 Touch Delete Selected Jobs. The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Faxing 126 Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. • Sides (Duplex)—Use to specify if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the fax.
Faxing 127 Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Faxing 4 From the “Forward to” menu, select one of the following: • Fax • E‑mail • FTP • LDSS • eSF 5 In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. 6 Click Submit.
Scanning to an FTP address 129 Scanning to an FTP address ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address 3 Press 130 , and then enter the FTP shortcut number. 4 Touch Send It. Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides.
Scanning to an FTP address 131 Creating an FTP shortcut using the touch screen 1 From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done 2 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number. 3 Touch Submit.
Scanning to an FTP address 132 Color This option enables or disables color for the scanned image. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Darkness This option adjusts how light or dark your files will turn out in relation to the original document.
Scanning to an FTP address 133 Scan Preview This option displays the first page of the original document before it is scanned completely. When the first page is scanned, the scanning is paused and a preview image appears. Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • ADF Skew Fix—Use to correct slight skew in the scanned image.
Scanning to a computer or flash drive 134 Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Scanning to a computer or flash drive 135 c Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. d After entering the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list. 8 Return to the computer to view the file. The output file is saved in the location or launched in the program you specified.
Scanning to a computer or flash drive 136 Understanding scan profile options Original Size This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document.
Scanning to a computer or flash drive 137 Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Use this to specify if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation— Use this to specify the orientation of the original document, and then change Sides and Binding to match the orientation.
Understanding printer menus 138 Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Default Source Paper Size/Type Menu Settings Page Device Statistics General Settings Copy Settings Magenta Cartridge Configure MP Network Setup Page Fax Settings Yellow Cartridge Substitute Size Network [x] Setup Page E‑mail Settings Black Cartridge Paper Texture Shortcut List FTP Settings Separator Pick Assembly and Roller Paper Weight Fax Job Log
Understanding printer menus 139 Supplies menu Menu item Description Replace Supply Separator Pick Assembly and Roller Provides the option to reset the supply counter for the separator pick assembly and roller • Select Yes to reset the supply counter. • Select No to exit.
Understanding printer menus 140 Menu item Description Waste Toner Bottle Near Full Replace Missing OK Shows the status of the waste toner bottle Fuser Early Warning Low Replace Missing OK Shows the status of the fuser Transfer Module Early Warning Low Replace Missing OK Shows the status of the transfer module Staple Cartridge Early Warning Low Replace Missing OK Shows the status of the staple cartridge Hole Punch Box Near Full Replace Missing OK Shows the status of the hole punch box
Understanding printer menus 141 Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP feeder must be set to Cassette for MP feeder to appear as a menu setting.
Understanding printer menus 142 Menu item Description Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded in each tray MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper
Understanding printer menus 143 Menu item Description MP Feeder Type Custom Type [x] Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Specifies the type of paper loaded in the multipurpose feeder Manual Paper Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper being manually loaded Notes: • C
Understanding printer menus 144 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper being manually loaded Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope
Understanding printer menus 145 Substitute Size menu Menu item Description Substitute Size All Listed Off Statement/A5 Letter/A4 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available size substitutions are allowed. • Off indicates no size substitutions are allowed. • Setting a size substitution lets a print job continue without a Change Paper message appearing.
Understanding printer menus 146 Menu item Description Vinyl Labels Texture Normal Rough Smooth Specifies the relative texture of the vinyl labels loaded Bond Texture Rough Smooth Normal Specifies the relative texture of the bond paper loaded Envelope Texture Normal Rough Smooth Specifies the relative texture of the envelopes loaded Rough Envelope Texture Rough Specifies the relative texture of the envelopes loaded Letterhead Texture Normal Rough Smooth Specifies the relative texture of the lett
Understanding printer menus 147 Paper Weight menu Menu item Description Plain Weight Normal Heavy Light Specifies the relative weight of the plain paper loaded Card Stock Weight Normal Heavy Light Specifies the relative weight of the card stock loaded Transparency Weight Normal Heavy Light Specifies the relative weight of the transparencies loaded Recycled Weight Normal Heavy Light Specifies the relative weight of the recycled paper loaded Glossy Weight Normal Heavy Light Specifies the relative
Understanding printer menus 148 Menu item Description Rough Envelope Weight Heavy Light Normal Specifies the relative weight of the envelopes loaded Letterhead Weight Normal Heavy Light Specifies the relative weight of the letterhead loaded Preprinted Weight Normal Heavy Light Specifies the relative weight of the preprinted paper loaded Colored Weight Normal Heavy Light Specifies the relative weight of the colored paper loaded Light Weight Light Specifies the relative weight of the paper loaded
Understanding printer menus 149 Menu item Description Recycled Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Recycled as the paper type Glossy Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Glossy as the paper type Heavy Glossy Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Heavy Glossy as the paper type Labels Loading Off Duplex Determines whether 2‑sided
Understanding printer menus 150 Menu item Description Custom [x] Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Custom [x] as the paper type Notes: • Off is the factory default setting. • Custom [x] Loading is available only if the custom paper type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties.
Understanding printer menus 151 Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom name for Bin [x] Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Scan Size Name Width 1–8.5 inches (25–215.9 mm) Height 1–25 inches (25–635 mm) Orientation Portrait Landscape 2 scans per side Off On Specifies a custom scan size name, scan sizes and options.
Understanding printer menus 152 Menu item Description Portrait Height 3–48 inches 76–1219 mm Sets the portrait height Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. 356 mm is the international factory default setting. • The height can be increased in 0.01‑inch or in 1‑mm increments. Feed Direction Short Edge Long Edge Specifies the feed direction Notes: • Short Edge is the factory default setting.
Understanding printer menus 153 Menu item Description Assign Type/Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Glossy Bin Heavy Glossy Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper Bin Rough/Cotton Bin Custom [x] Bin Selects an exit bin for each supported paper type Select from the following options for each type: Disabled Standard Bin Bin [x] Note: Disabled is the factory default settin
Understanding printer menus 154 Menu item Description Shortcut List Prints a report containing information about configured shortcuts Fax Job Log Prints a report containing information about the last 200 completed faxes Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu.
Understanding printer menus 155 Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 156 Menu item Description Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs Standard Network Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Displays and sets the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding printer menus 157 Menu item Description View Network Address UAA LAA Lets you view the network addresses End‑of‑Job Timeout Sets the amount of time in seconds before a network print job is canceled. 0–255 Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10. Banner Page Allows the printer to print a banner page. Off Note: Off is the factory default setting.
Understanding printer menus 158 Menu item Description Enable AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Enable HTTP Server Yes No Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Understanding printer menus 159 Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network.
Understanding printer menus 160 Menu item Description Activate Yes No Activates AppleTalk support View Name Shows the assigned AppleTalk name Note: Yes is the factory default setting. Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Understanding printer menus 161 Menu item Description USB Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-KB increments.
Understanding printer menus 162 Parallel [x] menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Understanding printer menus 163 Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 164 Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Understanding printer menus 165 Menu item Description Serial Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be changed in 1‑KB increments.
Understanding printer menus 166 Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifies the rate at which data can be received through the serial port Data Bits 8 7 Specifies the number of data bits sent in each transmission frame Parity None Ignore Even Odd Sets the parity for serial input and output data frames Honor DSR Off On Determines whether the printer uses the DSR Signal Notes: • 9600 is the factory default setting.
Understanding printer menus 167 Menu item Description Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Understanding printer menus 168 Miscellaneous Security Settings menu Menu item Description Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–10 attempts is the factory default setting.
Understanding printer menus 169 Confidential Print menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the factory default setting. • This menu item appears only if a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print job for that user name and that PIN are deleted.
Understanding printer menus 170 Menu item Description Manual Wiping Do not start now Start now Overwrites all disk space that has been used to hold data from a print job that has been processed (printed). This type of wipe does not erase any information related to an unprocessed print job. Notes: • “Do not start now “is the factory default setting.
Understanding printer menus Menu item 171 Description Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log.
Understanding printer menus 172 Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication Off On Lets you change the authentication setting to on or off Note: Off is the factory default setting.
Understanding printer menus 173 Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media.
Understanding printer menus 174 Menu item Description Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese Custom Key [x] Specifies a language and custom key information for the printer control panel keyboard.
Understanding printer menus 175 Menu item Description Displayed Information Left side Right side Custom Text [x] [x] Toner Fuser Transfer Module Specifies what is displayed on the upper left and right corners of the home screen For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name For the [x] Toner, [x] Fuser, and Transfer Module menus, select from the
Understanding printer menus 176 Menu item Description Displayed Information Waste Toner Bottle Paper Jam Load Paper Service Errors Lets you customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors Select from the following options: Display No Yes Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. • Default is the factory default setting for Message to Display.
Understanding printer menus 177 Menu item Description One Page Copy Off On Sets the copies from the scanner glass to only one page at a time Output Lighting Normal/Standby Mode Off Dim Bright Sets the amount of light from the standard bin Sleep Mode Off Dim Bright Note: Off is the factory default setting. Notes: • Dim is the factory default setting for Normal/Standby Mode if Eco‑Mode is set to Energy or Energy/Paper.
Understanding printer menus 178 Menu item Description Web Page Refresh Rate 30–300 Specifies the number of seconds between Embedded Web Server refreshes Note: 120 seconds is the factory default setting. Contact Name Specifies a contact name for the printer Note: The contact name will be stored on the Embedded Web Server. Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server.
Understanding printer menus 179 Menu item Description Timeouts Print Timeout Disabled 1‑255 sec Sets the amount of time (in seconds) the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Notes: • 90 sec is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation.
Understanding printer menus 180 Menu item Description Press Sleep Button Sleep Hibernate Do nothing Determines how the printer, while in Idle state, reacts to a short press of the Sleep button Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep Mode, then the touch screen appears off and the Sleep button turns amber in color.
Understanding printer menus 181 Copy Settings menu Menu item Description Content Type Text/Photo Text Graphics Photo Specifies the type of content contained in the copy job Notes: • Text/Photo is the factory default setting. Text/Photo is used when the original document is a mixture of text, graphics, and photos. • Text is used when the content of the original document is mostly text or line art.
Understanding printer menus 182 Menu item Description Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specifies whether an original document is duplex (two‑sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplex Notes: • 1 sided to 1 sided—The original page has printing on one side and the copied page will also have printing on one side.
Understanding printer menus 183 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 184 Menu item Description Number of Copies 1–999 Specifies the number of copies for the copy job Header/Footer Top left Top left Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Specifies header/footer information for the top left of the page Header/Footer Top middle Top middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Custom text Specifies header/footer
Understanding printer menus 185 Menu item Description Header/Footer Bottom left Bottom left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Custom text Specifies header/footer information for the bottom left of the page Header/Footer Bottom middle Bottom middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Custom text Specifies header/footer information for the bottom middle of the page
Understanding printer menus 186 Menu item Description Overlay Off Confidential Copy Draft Urgent Custom Specifies the overlay text printed on each page of the copy job Custom Overlay Specifies the custom overlay text Note: Off is the factory default setting. Note: A maximum of 64 characters is allowed.
Understanding printer menus 187 Menu item Description Contrast Best for content 0–5 Specifies the contrast used for the copy job Mirror Image Off On Creates a mirror image of the original document Negative Image Off On Creates a negative image of the original document Shadow Detail ‑4 to 4 Adjusts the amount of shadow detail visible on a copy ADF Skew Fix Off On Lets you fix slight skew on the scanned image Scan edge to edge Off On Specifies if the original document is scanned edge-to‑edge S
Understanding printer menus 188 Menu item Description Enable Manual Fax Off On Sets the printer to fax manually only, which requires a line splitter and a telephone handset Notes: • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function.
Understanding printer menus 189 Menu item Description Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to field On Off Include from field Off On From Include Message field Off On Message Include Logo Off On Include Footer [x] Footer [x] Configures the fax cover page Note: “Off by default” is the factory default setting for all Fax Cover Page options.
Understanding printer menus 190 Menu item Description Original Size Mixed Sizes Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how text and graphics are oriented on a page Note: Mixed Sizes is the US factory default setting.
Understanding printer menus 191 Menu item Description Content Source Color Laser Inkjet Magazine Press Black/White Laser Photo/Film Newspaper Other Specifies how the output is produced Notes: • Color Laser is the factory default setting. Color Laser is used when the original document was printed using a color laser printer. • Black/White is used when the original document was printed using a black/white laser printer.
Understanding printer menus 192 Menu item Description Max Speed 2400 4800 9600 14400 33600 Specifies the maximum speed in baud at which faxes are sent Custom Job scanning Off On Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Off On Specifies whether a preview will appear on the display for scan jobs Background Removal ‑4 to 4 Adjusts the amount of background visible on a copy Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balanc
Understanding printer menus 193 Menu item Description ADF Skew Fix Off On Specifies whether or not to fix slight skew on the scanned image Scan edge to edge Off On Specifies if the original document is scanned edge-to‑edge prior to faxing Sharpness 0–5 Adjusts the sharpness of a fax Temperature ‑4 to 4 Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer output than the default while “warm” values generate a redder output than the default.
Understanding printer menus 194 Menu item Description Separator Sheets None Before Job After Job Enables the printer to include separator sheets in the output Separator Sheet Source Tray [x] Manual Feeder Specifies where the printer will pick the separator sheet Fax Footer Off On Prints the transmission information at the bottom of each page from a received fax Max Speed 33600 2400 4800 9600 14400 Specifies the maximum speed in baud at which faxes are received Fax Forwarding Print Print and Forw
Understanding printer menus 195 Fax Log Settings Menu item Description Transmission Log Print log Do not print log Print only for error Enables printing of a transmission log after each fax job Receive Error Log Print Never Print on Error Enables printing of a receive error log following a receive error Auto Print Logs On Off Enables automatic printing of fax logs Log Paper Source Tray [x] Manual Feeder Selects the source of the paper used for printing logs Logs Display Remote Fax Name or Remote
Understanding printer menus 196 Menu item Description Ringer Volume On Off Controls the fax speaker ringer volume Note: On is the factory default setting. Answer On Menu item All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Description Specifies ring patterns when device is answering calls Note: All Rings is the factory default setting.
Understanding printer menus 197 Menu item Description Content Type Text Text/Photo Graphics Photo Specifies the type of content that will be scanned to fax Notes: • Text is the factory default setting. Text is used when the content of the original document is mostly text or line art. • Text/Photo is used when the original document is a mixture of text, graphics, and photos. • Graphics is used when the original document is mostly business‑type graphics such as pie charts, bar charts, and animations.
Understanding printer menus 198 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A4 A5 Oficio (Mexico) JIS B4 JIS B5 Book Original Auto Size Sense Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting.
Understanding printer menus 199 Menu item Description E‑mail Server Setup Max E‑mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E‑mail Server Setup Size error message Sends a message when an e-mail is greater than the configured size limit E‑mail Server Setup Limit destinations Specifies a domain name, such as a company domain name, and then limits e‑mail destinations to that domain name only Note: E-mails above the specified size are not sent.
Understanding printer menus 200 Menu item Description Content Source Color Laser Inkjet Magazine Press Black/White Laser Photo/Film Newspaper Other Specifies the source of the document being scanned Notes: • Color Laser is the factory default setting. Color Laser is used when the original document was printed using a color laser printer. • Black/White is used when the original document was printed using a black/white laser printer.
Understanding printer menus 201 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the document being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • A4 is the international factory default setting.
Understanding printer menus 202 Menu item Description E‑mail images sent as Attachment Web Link Specifies how the images will be sent Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Note: Attachment is the factory default setting.
Understanding printer menus 203 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies the contrast of the output Mirror Image Off On Creates a mirror image of the original document Negative Image Off On Creates a negative image of the original document Shadow D
Understanding printer menus 204 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.5 1.6 A‑1a 1.2 1.3 1.4 Sets the version level of the PDF file for FTP Content Type Text Graphics Text/Photo Photo Specifies the type of content that will be scanned to FTP Note: PDF (.pdf) is the factory default setting. Note: 1.5 is the factory default setting.
Understanding printer menus 205 Menu item Description Resolution 150 200 300 400 600 75 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 206 Menu item Description JPEG Quality Best for Content 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Understanding printer menus 207 Menu item Description Scan Preview Off On Specifies whether a preview will appear on the display for scan jobs Allow Save as Shortcut On Off Enables shortcut creation for FTP addresses Background Removal ‑4 to 4 Adjusts the amount of background visible on a copy Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the output Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0
Understanding printer menus 208 Menu item Description Sharpness 1–5 Adjusts the amount of sharpness of a scanned image Temperature ‑4 to 4 Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer output than the default while “warm” values generate a redder output than the default. Note: 3 is the factory default setting. Flash Drive menu Scan Settings Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.
Understanding printer menus 209 Menu item Description Content Source Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Black and White Laser Specifies the source of content in the scan job Notes: • Color Laser is the factory default setting. Color Laser is used when the original document was printed using a color laser printer. • Black and White Laser is used when the original document was printed using a mono laser printer.
Understanding printer menus 210 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on a page Note: Letter is the US factory default setting. A4 is the international factory default setting.
Understanding printer menus 211 Menu item Description Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: • On is the factory default setting. • This menu setting applies to all scan functions.
Understanding printer menus 212 Menu item Description Negative Image Off On Creates a negative image of the original document Shadow Detail ‑4 to 4 Adjusts the amount of shadow detail visible on a scanned image ADF Skew Fix Off On Specifies whether or not to fix slight skew on the scanned image Scan edge to edge Off On Specifies whether the original document is scanned edge-to-edge Sharpness 1–5 Adjusts the amount of sharpness on a scanned image Temperature ‑4 to 4 Enables the user to specify
Understanding printer menus 213 Hole Punch Off On Specifies whether prints have punched holes Hole Punch Mode 2 holes 3 holes 4 holes Determines the type of punch finishing performed on a print Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Off is the factory default setting. • This menu appears only when a stapler is installed.
Understanding printer menus Separator Sheets Off Between Copies Between Jobs Between Pages 214 Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs.
Understanding printer menus 215 Menu item Description Print Area Normal Fit to Page Whole Page Sets the logical and physical printable area Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Fit to Page fits the page content into the selected paper size.
Understanding printer menus 216 Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write‑ or write‑protected.
Understanding printer menus 217 Menu item Description E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting.
Understanding printer menus 218 Menu item Description Separator Source Tray [x] Manual Feeder Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette for Manual Feeder to appear as a menu setting.
Understanding printer menus 219 Menu item Description Offset Pages None Between Copies Between Jobs Offsets pages at certain instances Notes: • None is the factory default setting. • Between Copies offsets each copy of a print job if Collate is set to On. If Collate is set to Off, each set of printed pages are offset, such as all page 1's and all page 2's. • Between Jobs sets the same offset position for the entire print job regardless of the number of copies printed.
Understanding printer menus 220 Menu item Description Enhance Fine Lines Off On Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • You can set this option from the software program. For Windows users, click File > Print > Properties > Preferences > Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop‑up menus.
Understanding printer menus 221 Menu item Description Color Samples sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer Manual Color RGB Image Vivid sRGB Display Display True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display True Black sRGB Vivid Off Customizes the RGB color conversions Notes:
Understanding printer menus 222 Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replacement Allows users to create and save custom spot colors with corresponding CMYK values Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes: • US CMYK
Understanding printer menus 223 Menu item Description Format Flash Yes No Formats the flash memory Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. • Flash memory refers to the memory added by installing a flash memory option card in the printer. • A flash memory option card must be installed in the printer and operating properly for this menu item to be available.
Understanding printer menus 224 Menu item Description Annotations Do Not Print Print Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error Off On Prints a page containing the PostScript error Lock PS Startup Mode Off On Enables users to disable the SysStart file Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Note: Off is the factory default setting.
Understanding printer menus 225 Menu item Description Font Name RO Courier Identifies a specific font and where it is stored Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Note: RO Courier is the factory default setting. The RO Courier format shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for Download. Notes: • 10U PC‑8 is the US factory default setting.
Understanding printer menus 226 Menu item Description PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4‑size paper Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters.
Understanding printer menus 227 Menu item Description Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Description Joanna MT Letter Gothic Lubalin Graph Marigold Mo
Understanding printer menus 228 Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Sets the page orientation for HTML documents Margin Size 8–255 mm Sets the page margin for HTML documents Note: Portrait is the factory default setting. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments.
Understanding printer menus 229 Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com.
Securing the memory before moving the printer 230 Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below. • Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Securing the memory before moving the printer 231 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. 1 Turn off the printer. 2 Hold down and 6 MNO while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Securing the memory before moving the printer 232 Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed.
Maintaining the printer 233 Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint‑free cloth with water.
Maintaining the printer 3 Scanner glass 4 ADF glass 234 3 Wipe the areas shown and let them dry. 4 Open the bottom ADF door. 1 2 5 Wipe the ADF scanner glass under the ADF door. 6 Close the bottom ADF door. 7 Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print quality issues and false 280–299 paper jam messages. 1 Turn the printer off.
Maintaining the printer 235 4 Remove the pick roller assembly. 2 1 5 Wipe the surface of both pick rollers. 6 Replace the pick roller assembly. 1 7 Wipe the entire surface under the ADF cover. 8 Close the ADF cover.
Maintaining the printer 236 Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. 1 Open the front door. 2 Remove all print cartridges. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. 3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges.
Maintaining the printer 237 6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • • • • • • Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required.
Maintaining the printer 238 Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Notes: • The toner gauge is an estimate of how much toner is left in your cartridge. • All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Maintaining the printer 239 Ordering a waste toner bottle When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 82 Replace waste toner bottle appears, replace the waste toner bottle. Note: Waste toner bottle reuse is not recommended. Part name Part number Waste toner bottle C792X77G Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door.
Maintaining the printer 240 Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine. 3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping.
Maintaining the printer 241 4 Unpack a new print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 1 5 Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner.
Maintaining the printer 6 Remove the red packing strip from the new cartridge. 7 Insert the new cartridge into the printer, and then push the green handle back in place. Note: Make sure the cartridge is fully pushed in. 8 Close the front door.
Maintaining the printer 243 Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack it. 2 1 2 Open the printer front door, and then open tray 1. 3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.
Maintaining the printer 244 6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 1 2 8 Close tray 1, and then close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 245 Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Administrative support 246 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Administrative support 247 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status.
Administrative support 248 Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in RAM are deleted.
Clearing jams 249 Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available.
Clearing jams 250 7 4 6 1 5 3 2 Area Jam numbers What to do 1 200–239 2 24x Open side door of the specified tray, and then remove the jammed paper. 3 250 Remove all paper from the multipurpose feeder, and then remove the jammed paper. 4 280–289 Remove all paper from the ADF, and then remove the jammed paper. 290–292 Close the ADF cover. 400–403 Open the paper transport unit door, and then remove the jammed paper. 5 Open side door, and then remove the jammed paper.
Clearing jams 251 200 paper jam 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the side door of the printer. 4 From the printer control panel, touch Continue, jam cleared. 201 paper jam 1 Open the side door of the printer.
Clearing jams 252 202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If paper is visible inside the fuser unit, then open the fuser access door.
Clearing jams 253 Paper jam under the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the side door of the printer. 4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 254 231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the duplex cover. 5 Close the side door of the printer.
Clearing jams 255 Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared. 250 paper jam 1 Push the paper pick tab, and then remove all paper from the multipurpose feeder. 1 2 Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the paper pick tab to break.
Clearing jams 256 2 Grasp the jammed paper on each side, and then gently pull it out. 1 2 Note: Make sure all paper fragments are removed. 3 Reload paper into the multipurpose feeder, and then adjust the paper guides. 4 From the printer control panel, touch Continue, jam cleared. 280–289 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Clearing jams 290–292 paper jams 290 paper jam Close the ADF cover. 291 paper jam Close the scanner glass cover. 292 paper jam Try one of more of the following: • Close the ADF cover. • Close the scanner cover. • Contact your system support system person. 400–403 and 460–461 paper jams 1 Open the paper transport unit door. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the paper transport unit door.
Clearing jams 258 431–438 paper jams 1 Push down the button to slide the output finisher to the right. 2 1 2 Open the finisher door, and then removed the jammed paper. Note: Make sure all paper fragments are removed. 3 Close the finisher door. 4 Slide the finisher back until it clicks in place. 5 From the printer control panel, touch Continue, jam cleared. 455 staple jam 1 Press the latch to open the stapler door. Note: The stapler door is located behind the finisher.
Clearing jams 259 2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. 1 2 3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams 260 4 Close the staple guard. 5 Press down on the staple guard until it clicks into place. 6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 7 Close the stapler door. 8 From the printer control panel, touch Continue, jam cleared.
Troubleshooting 261 Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on.
Troubleshooting 262 Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Troubleshooting 263 Close left side door Close the left side door of the printer. Close [tray] door Close the specified tray door. Close finisher side door Close the side door of the finisher. Close finisher top cover Close the top cover of the finisher. Close front door Close the front door of the printer. Close top access cover Close the specified door or cover. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired.
Troubleshooting 264 Empty the hole punch box 1 Empty the hole punch box. For instructions on emptying the hole punch box, from the printer control panel touch More Information. 2 Reinsert the hole punch box into the finisher, and then touch Continue to clear the message. Error reading USB drive. Remove USB. An unsupported USB device has been inserted. Remove the USB device, and then install a supported one. Fax partition inoperative. Contact system administrator.
Troubleshooting Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Install Tray [x] Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified tray.
Troubleshooting 266 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray.
Troubleshooting 267 Load Manual Feeder with [custom type name] Try one or more of the following: • • • • Load the specified paper in the manual feeder. Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. Touch Automatically select paper to use the paper loaded in the tray. Cancel the print job. Load Manual Feeder with [custom string] Try one or more of the following: • • • • Load the specified paper in the manual feeder.
Troubleshooting Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted. Reattach bin [x] Try one or more of the following: • Turn the printer off and then back on. • Reattach the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to a properly grounded electrical outlet. 6 Turn the printer back on.
Troubleshooting 269 Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin [x] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Output bins have reached their capacity.
Troubleshooting 270 Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. Unsupported disk An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one. 31.xx Missing or defective [color] cartridge Try one or more of the following: 1 Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information.
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
Troubleshooting 272 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory.
Troubleshooting 273 55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port.
Troubleshooting 274 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware has been updated. Paper input options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the USB port. The printer hard disk contains print jobs that were stored while installed in a different printer model.
Troubleshooting 275 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Input config error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check if all tray configurations are correct. Remove unnecessary trays if needed. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 59 Incompatible output bin [x] Try one or more of the following: • Remove the specified output bin.
Troubleshooting 80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1 Replace the fuser, following the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing. 82.xx Replace waste toner bottle 1 Replace the waste toner bottle. For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
Troubleshooting 277 88.xx [color] cartridge low 1 Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. 3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Notes: • Repeat this procedure multiple times until the print remains faded.
Troubleshooting 278 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Solving printing problems Multiple‑language PDF files do not print The PDF files may contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat.
Troubleshooting 279 MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your computer through a USB port, then make sure you are running a supported operating system and using a compatible printer software. MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY • Make sure the internal print server is properly installed and that the printer is connected to the network.
Troubleshooting 280 Print job takes longer than expected Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Troubleshooting 281 USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu. Large jobs do not collate These are possible solutions.
Troubleshooting CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit.
Troubleshooting 283 MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY Check the quality of the original document. PLACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS When patterns (moiré) appear in the output: • On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.
Troubleshooting 284 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 285 THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 233.
Troubleshooting 286 Cannot scan from a computer These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail.
Troubleshooting 287 Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack.
Troubleshooting 288 TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. CHECK FOR JAMS Clear any jams, and then make sure that Ready appears. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax.
Troubleshooting 289 REPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Troubleshooting 290 3 In the Max Speed box, click one of the following: 2400 4800 9600 14400 33600 4 Click Submit. Solving home screen applications problems An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser.
Troubleshooting 291 Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off using the power switch. 2 Unplug the power cord from the wall outlet, and then from the printer. 3 Check the connection between the option and the printer.
Troubleshooting 292 MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Troubleshooting CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.
Troubleshooting 294 Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Troubleshooting 295 Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting 296 Shadow images appear on prints Try one or more of the following: CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties.
Troubleshooting Gray background on prints ABCDE ABCDE ABCDE CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING Try one or more of the following: • Adjust the darkness to a lighter setting. • Increase the background removal setting. MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge. Incorrect margins ABCD ABCD ABCD These are possible solutions.
Troubleshooting 298 Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge. MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 299 Print irregularities Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Troubleshooting 300 Print is too dark Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties.
Troubleshooting 301 CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from the Print dialog. MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge.
Troubleshooting 302 MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the cartridge.
Troubleshooting 303 Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the length and width guides in the tray to the correct positions for the paper size loaded. • Make sure the guides are not too far from the paper stack. • Make sure the guides are not pressing too lightly against the paper stack. CHECK THE PAPER Make sure you are using paper that meets the printer specifications.
Troubleshooting 304 Black or white streaks appear on transparencies or paper Try one or more of the following: ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. CHECK THE PAPER TYPE • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: SELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE Replace the worn, defective, or empty print cartridge.
Troubleshooting 306 Toner fog or background shading appears on a page Try one or more of the following: MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE Reinstall or replace the print cartridge. MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part. MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the fuser.
Troubleshooting THE FUSER IS WORN OR DEFECTIVE Replace the fuser. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGES ARE WORN OR DEFECTIVE Replace the defective or worn cartridges. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications.
Troubleshooting 308 Uneven print density ABCDE ABCDE ABCDE MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner.
Troubleshooting 309 The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane.
Troubleshooting Object type CMYK Image CMYK Text CMYK Graphics 310 Color conversion tables • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK—Applies color correction to approximated EuroScale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented.
Troubleshooting 311 5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print. Embedded Web Server does not open Try one or more of the following: CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network.
Notices 312 Notices Product information Product name: Lexmark X792de, X792dte, X792dtfe, X792dtpe, X792dtme, X792dtse Machine type: 7562, 4917 Model(s): 432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81, g82 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 313 Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption and ScanBack are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S.
Notices 314 Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Notices 315 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 35 dBA Values are subject to change. See www.lexmark.com for current values.
Notices 316 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90° F) Shipping and storage temperature ‑40° to 40° C (104° F) Laser notice The printer is certified in the U.S.
Notices 317 Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 1000 W Copy The product is generating hard‑copy output from hard‑copy original documents. 1050 W Scan The product is scanning hard‑copy documents.
Notices 318 Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
Notices 319 after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Notices 320 the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique.
Notices 321 Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Notices 322 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Notices 323 Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada.
Notices 324 Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc.
Notices 325 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
Notices 326 Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support is provided for this product throughout its warranty period.
Notices 327 Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Index 328 Index Numerics 1565 Emulation error, load emulation option 278 2,000‑sheet high‑capacity feeder installing 45 200 paper jam 251 2000‑sheet high‑capacity feeder loading 72 201 paper jam 251 202–203 paper jams 252 230 paper jam 253 231–239 paper jams 254 24x paper jam 254 250 paper jam 255 280–289 paper jam 256 290–292 paper jams 257 31.xx Missing or Defective [color] cartridge 270 32.
Index USB 46 canceling print job, from computer 94 canceling a print job from a computer 94 from the printer control panel 94 cannot open Embedded Web Server 311 card stock loading in multipurpose feeder 74 tips 92 Change [paper source] to [custom string] 262 Change [paper source] to [custom string] load [orientation] 262 Change [paper source] to [custom type name] 261 Change [paper source] to [custom type name] load [orientation] 262 Change [paper source] to [paper size] [paper type] 262 Change [paper sou
Index directory list printing 94 disk wiping 231 Disk Wiping menu 169 display troubleshooting display is blank 278 display shows only diamonds 278 display, printer control panel 14 adjusting brightness 65 disposing of printer hard disk 230 distinctive ring service, fax connecting to 118 documents, printing from Macintosh 87 from Windows 87 duplexing 99 E Eco‑Mode setting 63 Edit Security Setups menu 167 Embedded Web Server accessing 20, 246 administrator settings 246 checking printer status 246 checking s
Index distinctive ring service 118 fax setup 115 forwarding faxes 127 holding faxes 127 making a fax lighter or darker 123 sending a fax 121 sending a fax at a scheduled time 123 sending using the touch screen 121 setting the date and time 119 setting the fax number or station number 119 setting the outgoing fax name or station name 119 viewing a fax log 124 FCC notices 314, 318, 322 finding more information about the printer 9 finding printer IP address 20 finisher finishing features 84 supported paper si
Index loading, 2000‑sheet high‑capacity feeder 72 loading, multipurpose feeder 90 loading, trays 90 letterhead printing 90 light colored line, white line, or incorrectly colored line appears on prints 298 light, indicator 14 linking exit bins 77 linking exit bins 77 linking trays 76 Load Manual Feeder with [custom string] 267 Load Manual Feeder with [custom type name] 267 Load Manual Feeder with [paper size] 267 Load Manual Feeder with [paper type] [paper size] 267 Load staples 267 loading 2000‑sheet high‑
Index options, touch‑screen copy 104, 105, 106, 107, 132 e‑mail 112, 113, 114 fax 125, 126 FTP 131, 132, 133 scan 136 scan to computer 136, 137 ordering cleaning kit 239 fuser or transfer module 238 print cartridges 238 staple cartridges 239 waste toner bottle 239 ordering a print cartridge 238 output file type changing 111 P paper characteristics 79 different sizes, copying 99 letterhead 80 preprinted forms 80 recycled 80 saving 102 selecting 80 storing 82 unacceptable 80 Universal Paper Size 151 Univers
Index printer information where to find 9 printer IP address finding 20 printer messages 1565 Emulation error, load emulation option 278 31.xx Missing or Defective [color] cartridge 270 32.
Index Restore held jobs? 269 Scanner automatic feeder cover open 269 Slide finisher to the left 269 Some held jobs were not restored 269 Supply needed to complete job 269 Tray [x] paper size unsupported 270 Unsupported disk 270 Unsupported USB device, please remove 264 printer options troubleshooting 2,000‑sheet drawer problems 292 cannot detect flash memory card 292 cannot detect printer hard disk 292 internal print server 293 Internal Solutions Port 292 memory card 293 option does not work 291 paper tray
Index using the touch screen 129 Security Audit Log menu 170 security lock 26 sending a fax 121 sending a fax using shortcuts 122 sending a fax using the touch screen 121 sending fax using shortcuts 122 using the address book 122 sending fax at a scheduled time 123 sending fax using the address book 122 Serial [x] menu 164 serial printing setting up 59 Set Date/Time menu 171 setting TCP/IP address 157 setting the fax number or station number 119 setting the outgoing fax name or station name 119 setting the
Index solving basic printer problems 261 troubleshooting, copy copier does not respond 281 partial document or photo copies 283 poor copy quality 282 poor scanned image quality 285 scanner unit does not close 282 troubleshooting, display display is blank 278 display shows only diamonds 278 troubleshooting, fax caller ID is not shown 286 can receive but not send faxes 289 can send but not receive faxes 288 cannot send or receive a fax 287 received fax has poor print quality 289 troubleshooting, paper feed m
Index WS‑Scan about 23 X XPS menu 223 338
