X860de, X862de, X864de User's Guide March 2012 Machine type(s): 7500 Model(s): 432, 632, 832 www.lexmark.
Contents 2 Contents Safety information.......................................................................................7 Learning about the printer...........................................................................9 Thank you for choosing this printer!.........................................................................................................9 Finding information about the printer....................................................................................................
Contents 3 Loading B5 or Executive paper sizes........................................................................................................58 Loading the 2000‑sheet high capacity feeder.........................................................................................58 Loading the 2,000-sheet dual input trays................................................................................................60 Loading the multipurpose feeder....................................................
Contents 4 E-mailing color documents....................................................................................................................104 Canceling an e-mail...............................................................................................................................104 Understanding e-mail options...............................................................................................................104 Faxing......................................................
Contents 5 Maintaining the printer............................................................................200 Cleaning the exterior of the printer......................................................................................................200 Cleaning the scanner glass....................................................................................................................201 Adjusting scanner registration..............................................................................
Contents 6 Edition notice........................................................................................................................................288 Power consumption..............................................................................................................................292 Index........................................................................................................
Safety information 7 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 8 CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Learning about the printer 9 Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Learning about the printer 10 What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context‑sensitive information. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on your operating system.
Learning about the printer 11 – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 5 4 1 3 1 460 mm (18.1 in.) 2 640 mm (25.2 in.) 3 460 mm (18.1 in.) 4 200 mm (7.9 in.) 5 1724 mm (67.9 in.
Learning about the printer 12 Printer configurations Basic model 1 2 3 4 5 6 7 8 1 Scanner 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 Tray 1 (standard tray) 6 Tray 2 7 Tray 3 8 Tray 4
Learning about the printer 13 Configured model 1 2 1 Finisher 2 High capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • • • • • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. Send a fax using the printer control panel. Send a fax to multiple fax destinations at the same time.
Learning about the printer 14 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages.
Learning about the printer 15 Understanding the printer control panel 1 2 1 4 GHI 7 2 ABC 5 JKL 8 3 DEF 6 3 MNO 9 PQRS TUV WXYZ * ABC 0 # 4 5 6 10 Item 9 8 7 Description 1 Display View scanning, copying, faxing, and printing options as well as status and error messages. 2 Keypad Enter numbers, letters, or symbols on the display. 3 Dial Pause • Press to cause a two- or three-second dial pause in a fax number.
Learning about the printer Item 16 Description 5 Home 6 Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light • • • • 8 Stop Press to return to the home screen. Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle.
Learning about the printer 17 1 2 8 HELD JOBS Ready Touch any button to begin. 7 Display item 1 Copy 6 5 4 3 Description Opens the Copy menus Note: From the home screen, you can also access the Copy menus by pressing a number on the keypad. 2 E-mail Opens the E-mail menus 3 Menus Opens the menus. These menus are available only when the printer is in the Ready state. 4 FTP Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person.
Learning about the printer 18 Display item Function Release Held Faxes If this button is shown, then there are held faxes with a scheduled hold time previously set. To access the list of held faxes, touch this button.
Learning about the printer Sample touch screen Button Function Home Returns to the home screen Scroll down Opens a drop‑down list Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right 19
Learning about the printer 20 Button Function Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button. The radio button is blue to show it is selected.
Learning about the printer 21 Button Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • • • • • Print job Copy job Fax profile FTP E-mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job.
Learning about the printer 22 Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Menus > Settings > Copy Settings > Number of Copies Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen.
Minimizing your printer's environmental impact 23 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 24 Available settings range from 1–240 minutes. Factory default setting Printer machine type 1 minute X860 5 minutes X862 60 minutes X864 Using the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings.
Minimizing your printer's environmental impact 25 Choose To On Reduce printer noise. • Print jobs will process at one‑half the normal processing speed. • Printer engine motors do not start until a job is ready to print. There will be a short delay before the first page is printed. • Fans run at reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including those made by the fax speaker and ringer. The fax is placed in standby mode.
Minimizing your printer's environmental impact 26 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Additional printer setup 27 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 28 Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 29 3 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover.
Additional printer setup 31 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 32 Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover.
Additional printer setup 33 5 Push the internal print server or port interface card firmly into the card connector on the system board. 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board.
Additional printer setup 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 5 Press the ribbon cable connector into the hard disk connector on the system board.
Additional printer setup 35 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This operation requires a #2 Phillips screwdriver.
Additional printer setup 36 2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 37 Installing optional trays The printer supports the following optional input sources: • • • • 2 Tray Module (two 500‑sheet trays) 2,000‑sheet dual input trays 2,000‑sheet high capacity feeder Duplex unit CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.
Additional printer setup 4 Duplex unit Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Align the printer with the tray, and then lower the printer into place. 4 Turn the printer back on. 5 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 41. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 39 USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again. • Print a network setup page to verify that your printer is correctly connected to the network.
Additional printer setup 40 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Network Setup Page. The network setup page prints and the printer returns to the home screen.
Additional printer setup 41 Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a b c d Click . Click Control Panel. Click Hardware and Sound. Click Printers. In Windows XP a Click Start. b Click Printers and Faxes. In Windows 2000 a Click Start. b Click Settings > Printers.
Additional printer setup 42 4 From the pop‑up menu, choose Installable Options. 5 Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
Additional printer setup 43 1 2 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install. 4 Click Agree. 5 Click Suggested. 6 Click Wireless Network Attach.
Additional printer setup 44 7 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on‑screen instructions to complete the software installation. Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your installation.
Additional printer setup 45 1 2 Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications. b From the Applications folder, double‑click Internet Connect. c From the toolbar, click AirPort.
Additional printer setup 46 Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.
Additional printer setup 47 5 Type in the IP address of your printer in the Address field. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double‑click the Utilities folder. 3 Locate and double‑click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Click IP. 6 Type in the IP address of your printer in the Address field. 7 Click Add. b For AppleTalk printing: In Mac OS X version 10.
Additional printer setup 48 If the CD does not launch after a minute, then do the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 2 Click Install Printer and Software. 3 Click Agree to agree to the License Agreement. 4 Select Suggested, and then click Next.
Additional printer setup In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type in the IP address of your printer in the Address field. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double‑click Utilities. 3 Double‑click Printer Setup Utility or Print Center. 4 From the Printer List, click Add. 5 Click IP. 6 Type in the IP address of your printer in the Address field.
Additional printer setup 50 Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Additional printer setup 51 For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click IP.
Additional printer setup 52 Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available. After installing the serial port, you will need to configure the printer and the computer so they can communicate.
Additional printer setup 53 In Windows Vista 1 2 3 4 5 Click . Click Control Panel. Click System and Maintenance. Click System. Click Device Manager. In Windows XP 1 2 3 4 5 Click Start. Click Control Panel. Click Performance and Maintenance. Click System. From the Hardware tab, click Device Manager. In Windows 2000 1 2 3 4 b c d e Click Start. Click Settings > Control Panel. Click System. From the Hardware tab, click Device Manager. Click + to expand the list of available ports.
Loading paper and specialty media 54 Loading paper and specialty media This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Loading paper and specialty media 55 8 Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. 9 Touch to return to the home screen. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long‑edge or short‑edge orientation.
Loading paper and specialty media 56 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown. Notes: • Load sizes larger than A4 in the short‑edge orientation. • Paper must be loaded in the short‑edge orientation to create booklets if the optional booklet finisher is installed.
Loading paper and specialty media 57 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5‑ (148 x 210 mm) and Statement‑size (139.7 x 215.9 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect.
Loading paper and specialty media 58 Loading B5 or Executive paper sizes The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both B5‑ and Executive‑size print jobs.
Loading paper and specialty media 59 2 If you are loading paper with a different width or length, then adjust the width and length guides. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading paper and specialty media 60 4 Load paper in the tray with the print side down. X MA • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. 5 Insert the tray. Loading the 2,000-sheet dual input trays The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray. Although the trays are different in appearance, they require the same process for loading paper.
Loading paper and specialty media 61 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load paper in the tray with the print side up. Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams. 5 Insert the tray.
Loading paper and specialty media 62 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper, how to turn an envelope for printing, and how to load letterhead paper for simplex and duplex printing.
Loading paper and specialty media 63 4 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line. Overloading may cause jams. 6 Slide the width guides until they lightly rest against the edge of the paper.
Loading paper and specialty media 64 Loading letter‑ or A4‑size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want to load letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing. 1 Make sure the printer is off. 2 From the printer control panel, press and hold and 6 MNO while you turn the printer on.
Loading paper and specialty media 65 To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type ) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type , or define your own custom name.
Loading paper and specialty media 8 Click Submit. Submitting Selection appears. 9 Click Custom Types. Custom Types appears, followed by your custom name. 10 Select a Paper Type setting from the picklist next to your custom name. 11 Click Submit. Submitting Selection appears.
Paper and specialty media guidelines 67 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams.
Paper and specialty media guidelines 68 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guidelines 69 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper and specialty media guidelines Paper size Dimensions Letter 215.9 x 279.4 mm (8.5 x 11 in.) Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive3 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) 70 Standard 500‑sheet trays (Tray 1 Multipurpose feeder and Tray 2) Note: Turn size sensing off to 98.4 x 431.8 mm (3.8 x 17 in.
Paper and specialty media guidelines 71 Optional input trays Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder A4 210 x 297 mm (8.27 x 11.7 in.) A51 148 x 210 mm (5.83 x 8.27 in.) X X A62 105 x 148 mm (4.13 x 5.83 in.) X X A3 297 x 420 mm (11.7 x 16.5 in.) X X Statement1, 2 139.7 x 215.9 mm (5.5 x 8.5 in.) X X Oficio (México)2 215.9 x 340.4 mm (8.5 x 13.4 in.) X X JIS B53 182 x 257 mm (7.17 x 10.1 in.
Paper and specialty media guidelines 72 Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) X X X 98.4 x 431.8 mm X (3.8 x 17 in.) to 89 x 297 mm (3.5 x 11.7 in.) for the multipurpose feeder only. X X 148 x 431.8 mm X (5.83 x 17 in.) to 140 x 297.2 mm (5.51 x 11.7 in.) for the duplex unit only. X 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.
Paper and specialty media guidelines Paper type Standard Multipurpose 500‑sheet trays tray (Tray 1 and Tray 2) 73 Optional 500‑sheet trays Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity feeder Duplex unit Paper Card stock Transparencies X Paper Labels Bond Letterhead Envelopes X X X X X
Printing 74 Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 235 and “Storing paper” on page 69. Printing a document 1 Load paper into a tray or drawer. 2 From the Paper menu, set the Paper Type and Paper Size to the type and size of paper you have loaded.
Printing 75 b Customize the settings as needed in the Print dialog: 1 With a document open, choose File > Print. 2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper. 3 Click Print. Printing on specialty media Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Placing paper in the trays Page orientation is important when printing on letterhead.
Printing 76 Short‑edge orientation Long‑edge orientation Without finisher Without finisher High capacity feeder Simplex (one-sided) printing Simplex (one-sided) printing C C AB C Duplex (two-sided) printing Duplex (two-sided) printing AB With finisher AB Without finisher
Printing 77 Multipurpose tray Simplex (one-sided) printing Duplex (two-sided) printing Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities. • Feed transparencies from the standard tray or the multipurpose feeder. • From the Paper menu, set the Paper Type to Transparency. • Use transparencies designed specifically for laser printers.
Printing 78 – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Paper labels are supported.
Printing 79 Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs. Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.
Printing 80 7 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. 8 Touch Confidential Jobs. 9 Enter your PIN. 10 Touch the job you want to print. 11 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.
Printing 81 Notes: • Hi‑Speed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode. • USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. • If selecting an encrypted .pdf file, then enter the file password from the printer control panel. • Before printing an encrypted .pdf file, enter the file password from the printer control panel.
Printing 82 Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch Menus. 3 Touch Reports. 4 Touch the up or down arrow until Print Fonts appears, and then touch Print Fonts. 5 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in flash memory or on the printer hard disk.
Printing 83 3 Touch Delete Selected Jobs. Canceling a print job from the computer For Windows users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double‑click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete. In Windows XP: 1 Click Start. 2 From Printers and Faxes, double‑click the printer icon. 3 Select the job to cancel. 4 From the keyboard, press Delete.
Printing 84 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Supported finishing features 1 2 3 4 1 Standard bin 2 Finisher Bin 1 3 Finisher Bin 2 4 Finisher Bin 3 Standard bin • The paper capacity is 300 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher Bin 1 • The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger.
Printing 85 Finisher Bin 2 finishing features Size Two‑hole punch* Three‑ or Four‑hole punch Offset Single staple Dual staple A3 A4 Note: Supported only if feeding orientation is long edge. A5 X X Note: Supported only if feeding orientation is long edge. X X X Executive Folio X JIS B4 JIS B5 Legal X Letter Note: Supported only if feeding orientation is long edge. Statement X X Universal X X Envelopes (any size) X X Note: Supported only if feeding orientation is long edge.
Printing 86 Bin 3 finishing features Size Bi fold Booklet fold Saddle staple A5 X X X Executive X X X X X X X X X Universal X X X Envelopes (any size) X X X A3 A4 (only SEF) Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Copying 87 Copying ADF Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 88 Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It. 5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 6 Touch Finish the Job to return to the home screen.
Copying 89 Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document.
Copying 90 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, then you will need to also select the paper size and type. 6 Touch Copy It. Copying a document that contains mixed paper sizes Use the ADF to copy an original document that contains mixed paper sizes.
Copying 91 Copying on both sides of the paper (duplexing) 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy.
Copying 92 • Photograph—Used when the original document is a high-quality photograph or inkjet print • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images 5 Touch Copy It. Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Copying 93 • Between Pages 7 Touch Done. 8 Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or B5 JIS. • The Copy Size must be set to 100%. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 94 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Job. 6 Touch On. 7 Touch Done. 8 Touch Copy It.
Copying 95 Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Copying 96 Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. • Touch a paper size button to select it as the “Copy from” setting. The copy screen appears with your new setting displayed. • When “Copy from” is set to Mixed Letter/Legal, you can copy an original document that contains mixed paper sizes.
Copying 97 • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Sides (Duplex) Use this option to select duplex settings.
Copying 98 Separator Sheets This option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on. Margin Shift This option increases the size of the margin a specified distance. This can be useful in providing space to bind or holepunch copies. Use the increase or decrease arrows to set how much of a margin you want.
Copying 99 Question Tip When should I use Printed Image mode? Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper When should I use Photograph mode? Use Photograph mode when the original document is a high-quality photograph or inkjet print.
E-mailing 100 E-mailing ADF Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing Configuring the e‑mail settings 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill in the fields with the appropriate information. 6 Click Submit.
E-mailing 102 E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail.
E-mailing 103 Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e‑mail address.
E-mailing 104 • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer 7 Touch E-mail It. Note: If you selected Encrypted PDF, then enter your password twice.
E-mailing 105 Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding This option tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail. You can enter up to 255 characters.
E-mailing 106 • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color—Sets the scan type and output for the e-mail. Color documents can be scanned and sent to an e-mail address.
Faxing 107 Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Faxing 108 Using the Embedded Web Server for fax setup 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes. 6 Click inside the Station Number box, and then enter the printer fax number.
Faxing 109 Connecting to an analog telephone line If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack.
Faxing 110 Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the port designated for fax and telephone use. Notes: • • • • • Make sure the terminal adapter is set to the correct switch type for your region.
Faxing 111 f Touch Distinctive Ring Settings. g Touch the arrow for the pattern setting you want to change. h Touch Submit.
Faxing 112 Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click General Fax Settings.
Faxing 113 4 Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press II . The dial pause appears as a comma in the “Fax to” box. Use this feature if you need to dial an outside line first. 5 Touch Fax It.
Faxing 114 6 Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add. Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Faxing 115 Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server. A shortcut number (1–99999) can contain a single recipient or multiple recipients.
Faxing 116 Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Faxing 117 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. 9 Touch Done. 10 Touch Fax it. Note: The document is scanned and then faxed at the scheduled time.
Faxing 118 Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel. 3 Touch Delete Selected Jobs. The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Faxing 119 Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Faxing 120 Question Tip When should I use Photo mode? Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser.
Faxing 121 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From the Fax Forwarding menu under Fax Receive settings, select one of the following: • Print • Print and Forward • Forward 6 From the “Forward to” menu, select one of the following: • Fax • E‑mail • FTP • LDSS • eSF 7 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward to” menu.
Scanning to an FTP address 122 Scanning to an FTP address ADF Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning to an FTP address 123 Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press #, and then enter the FTP shortcut number. 4 Touch Send It.
Scanning to an FTP address 124 6 Enter a shortcut number. 7 Click Add. Creating an FTP shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch Save as Shortcut. 4 Enter a name for the shortcut. 5 Touch Enter. 6 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and reenter the information.
Scanning to an FTP address 125 Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
Scanning to an FTP address 126 Improving FTP quality Question When should I use Text mode? Tip • Use Text mode when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. • Text mode is recommended for receipts, carbon copy forms, and documents that only contain text or fine line art.
Scanning to a computer or flash drive 127 Scanning to a computer or flash drive ADF Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Scanning to a computer or flash drive 128 10 If you are loading a document into the ADF, then adjust the paper guides. 11 Press # , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. 12 After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you touched Profiles on the home screen, then locate your shortcut on the list. 13 Touch Finish the Job.
Scanning to a computer or flash drive 129 • TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access • XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .
Scanning to a computer or flash drive 130 Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging • Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease the white portion. • • • • Contrast—Click the arrow buttons to increase or decrease the contrast.
Understanding printer menus 131 Understanding printer menus Menus list To access the menus, touch on the home screen.
Understanding printer menus 132 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Understanding printer menus 133 Menu item Description Tray Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray MP Feeder Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • Plain Pa
Understanding printer menus 134 Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Manual Paper Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Notes: • From the Paper menu, Conf
Understanding printer menus 135 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Rough Envelope Custom Type Specifies the type of envelope being
Understanding printer menus 136 Substitute Size menu Menu item Description Substitute Size All Listed Off Statement/A5 Letter/A4 11 x 17/A3 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing.
Understanding printer menus 137 Menu item Description Rough Envelope Texture Smooth Normal Rough Specifies the relative texture of the rough envelopes loaded in a specific tray Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray
Understanding printer menus 138 Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Recycled Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Bond Loading Duplex Off Determines whether 2‑sided print
Understanding printer menus 139 Menu item Description Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Understanding printer menus 140 Custom Scan Sizes menu Menu item Description Custom Scan Size Scan Size Name Width 3–14.17 inches (76–360 mm) Height 3–14.17 inches (76–360 mm) Orientation Landscape Portrait 2 scans per side Off On ADF Pick Roller Force User Default 30% 40% 50% 60% 70% 80% Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width.
Understanding printer menus 141 Menu item Description Portrait Width 3–17 inches 76–432 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 297 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments.
Understanding printer menus 142 Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • Bins assigned the same name are automatically linked unless Link Optional is selected. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins.
Understanding printer menus 143 Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers. Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item is available when more than one network option is installed.
Understanding printer menus 144 Menu item Description Asset Report Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Description Active NIC Auto Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed.
Understanding printer menus 145 Menu item Description Network Buffer Auto 3K to Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Understanding printer menus 146 Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS SmartSwitch setting is On.
Understanding printer menus 147 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 148 Menu item Description View Card Speed Lets you view the speed of a currently active network card Network Address UAA LAA Lets you view the network addresses Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10.
Understanding printer menus 149 Menu item Description Enable BOOTP On Off Specifies the BOOTP address assignment setting Enable AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Enable HTTP Server Yes No Enables the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Understanding printer menus 150 Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports > Network > Net Setup > Wireless Menu item Description Network Mode Infrastructure Ad hoc Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an access point.
Understanding printer menus 151 NetWare menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > NetWare Menu item Description Activate Yes No Activates NetWare support View Login Name Lets you view the assigned NetWare login name Note: No is the factory default setting. Note: This can be changed only from the Embedded Web Server.
Understanding printer menus 152 Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send the e‑mail Note: 30 seconds is the factory default setting. Reply Address Specifies server information. This is a required item.
Understanding printer menus 153 Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–50. 3 attempts is the factory default setting.
Understanding printer menus 154 Menu item Description Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • If the Job Expiration setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for those print jobs does not change to the new default value.
Understanding printer menus 155 Menu item Description Scheduled Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it.
Understanding printer menus 156 Menu item Description Automatically Observe DST On Off Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Custom Time Zone Setup Set up your time zone. Enable NTP On Off Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting.
Understanding printer menus 157 Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • The Paper setting minimizes the amount of paper and specialty media needed for a print job.
Understanding printer menus 158 Menu item Description Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting for Cartridge Alarm and Staple Alarm. Off means no alarm will sound.
Understanding printer menus 159 Menu item Description Timeouts Wait Timeout Disabled 15–65535 sec Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL or PPDS emulation print jobs.
Understanding printer menus 160 Copy Settings menu Menu item Description Content Text/Photo Photograph Printed Image Text Specifies the type of content contained in the copy job Notes: • Text/Photo is the factory default setting. Text/Photo is used when the original documents are a mixture of text and graphics or pictures. • Photograph tells the scanner to pay extra attention to graphics and pictures.
Understanding printer menus 161 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 162 Menu item Description Header/Footer Top left Top left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the top left of the page Header/Footer Top middle Top middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the middle of the page Header/F
Understanding printer menus 163 Menu item Description Header/Footer Bottom left Bottom left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom left of the page Header/Footer Bottom middle Bottom middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Specifies header/footer information for the bottom middle
Understanding printer menus 164 Menu item Description Overlay Off Confidential Copy Draft Urgent Custom Specifies overlay text that is printed on each page of the copy job Custom Overlay Specifies custom overlay text Allow priority copies On Off Allows interruption of a print job to copy a page or document Custom Job scanning On Off Lets you copy in a single copy job a document that contains mixed paper sizes Allow Save as Shortcut On Off Lets you save custom copy settings as shortcuts Backgro
Understanding printer menus 165 General Fax Settings Menu item Description Fax Cover Page Fax Cover Page Off by default On by default Never Use Always Use Include To field On Off Include From field On Off From Include Message field On Off Message Include Logo On Off Include Footer Footer Configures the fax cover page Station Name Specifies the name of the fax within the printer Station Number Specifies a number associated with the fax Station ID Station Name Station Number Specifies how t
Understanding printer menus 166 Menu item Description Cancel Faxes Allow Don't Allow Specifies whether the printer may cancel fax jobs Caller ID FSK DTMF Specifies type of caller ID being used Fax number masking Off From left From right Specifies the direction from which digits are masked in an outgoing fax number Digits to mask 0–58 Specifies the number of digits to mask in an outgoing fax number Note: If Cancel Faxes is not enabled, it will not appear as an option.
Understanding printer menus 167 Menu item Description Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Off is the factory default setting. • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Understanding printer menus 168 Menu item Description Dial Mode Tone Pulse Specifies the dialing sound, either as a tone or a pulse.
Understanding printer menus 169 Menu item Description Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a fax Scan edge to edge On Off Specifies if the original document is scanned edge-to‑edge prior to faxing Note: 0 is the factory default setting. Note: Off is the factory default setting.
Understanding printer menus 170 Menu item Description Max Speed 2400 4800 9600 14400 33600 Specifies the maximum speed in baud at which faxes are received Fax Forwarding Forward Print Print and Forward Enables forwarding of received faxes to another recipient Forward to Fax E‑mail FTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF) Block No Name Fax O
Understanding printer menus 171 Menu item Description Auto Print Logs On Off Enables automatic printing of fax logs Log Paper Source Tray Manual Feeder Selects the source of the paper used for printing logs Logs Display Remote Station Name Dialed Number Specifies whether printed logs display the dialed number or the station name returned Enable Job Log On Off Enables access to the Fax Job log Enable Call Log On Off Enables access to the Fax Call log Log Output Bin Standard Bin Bin Spe
Understanding printer menus 172 Menu item Description Double Ring On Off Answers calls with a double‑ring pattern Triple Ring On Off Answers calls with a triple‑ring pattern Note: On is the factory default setting. Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Understanding printer menus 173 Menu item Description Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files.
Understanding printer menus 174 Menu item Description E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On Sends a copy of the e-mail back to the creator of the e-mail E‑mail Server Setup Max e‑mail size 0–65535 KB Specifies the maximum e-mail size in kilobytes E‑mail Server Setup Size Error Message Sends a message when an e-mail is greater than the configured size limit E‑mail Server Setup Limit destinations Sends an e-mail only when the address contains the do
Understanding printer menus 175 Menu item Description Color Gray Color Specifies whether a job prints in grayscale or color Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 176 Menu item Description JPEG Quality Best for content 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • “Best for content” is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Understanding printer menus 177 Menu item Description Allow Save as Shortcut On Off Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Understanding printer menus 178 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Content Text/Photo Photograph Text Specifies the type of content that will be scanned to FTP Note: PDF (.pdf) is the factory default setting. Note: 1.5 is the factory default setting. Notes: • Text/Photo is the factory default setting.
Understanding printer menus 179 Menu item Description Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Specifies the paper size of the document that is being scanned Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Note: Letter is the US factory default setting.
Understanding printer menus 180 Menu item Description Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Log Paper Source Tray Manual Feeder Manual Env MP Feeder Specifies a paper source for FTP logs Log Output Bin Standard Bin Bin Specifies an output bin for the FTP log FTP bit Depth 8 bit 1 bit Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when Color is set to Off Base File Name Lets you enter a
Understanding printer menus 181 Menu item Description Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a scanned image Scan edge to edge On Off Specifies whether the original document is scanned edge-to-edge Sharpness 0–5 Adjusts the amount of sharpness on a scanned image
Understanding printer menus 182 Menu item Description Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 183 Menu item Description Photo JPEG Quality 5–90 Sets the quality of a JPEG photo image in relation to file size and the quality of the image Notes: • • • • JPEG Quality Best for content 5–90 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu item applies to all scan functions.
Understanding printer menus 184 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image On Off Creates a mirror image of the original document Negative Image On Off Creates a negative image of the original document Shadow D
Understanding printer menus 185 Menu item Description Sides (Duplex) On Off Enables duplex printing (two-sided printing) Staple On Off Enables stapling Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Note: Off is the factory default setting. Notes: • Long Edge is the factory default setting.
Understanding printer menus 186 Menu item Description Separator Source Tray Manual Feeder Envelope Feeder Specifies a paper source Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting. Print Settings Setup menu Menu item Description Printer Language PCL Emulation PS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs.
Understanding printer menus 187 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Understanding printer menus 188 Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets.
Understanding printer menus 189 Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
Understanding printer menus 190 Menu item Description N‑up Border None Solid Prints a border around each page image when using N‑up (pages‑sides) Staple Job Off On Specifies whether print jobs are stapled Offset Pages Off Between Jobs Between Copies Stacks copies or print jobs into staggered sets in an output bin Note: None is the factory default setting. Notes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting.
Understanding printer menus 191 Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Understanding printer menus 192 Menu item Description Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Note: Delete Now is the default setting.
Understanding printer menus 193 Menu item Description Annotations Do Not Print Print Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting.
Understanding printer menus 194 Menu item Description Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Notes: • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown.
Understanding printer menus 195 Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3
Understanding printer menus 196 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Sets the default font for HTML documents Intl CG Times Intl Courier Notes: Intl Univers • The Times font will be used in HTML documents that do not specify a Joanna MT font.
Understanding printer menus 197 Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding printer menus 198 To access the Booklet Adjustments menu: 1 Turn the printer off. 2 Hold down and 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears. 4 Touch the down arrow until Booklet Adjustments appears. 5 Touch Booklet Adjustments.
Understanding printer menus 199 Menu item Description Print all guides Prints all the guides Copy guide Provides information about making copies and changing settings E‑mail guide Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and changing settings Fax guide Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and changing settings FTP guide Provides information about scanning documents directly to
Maintaining the printer 200 Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin.
Maintaining the printer 201 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 2 4 3 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 3 Wipe the areas shown and let them dry. 4 Close the scanner cover.
Maintaining the printer 202 7 Touch the up or down arrow until Scanner Manual Registration appears. 8 Touch Scanner Manual Registration. 9 Touch the left and right arrows to change the settings. 10 Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 203 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of supply levels. Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area.
Maintaining the printer 204 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Part number Staple Cartridges–3 pack 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen.
Maintaining the printer 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to redistribute the toner.
Maintaining the printer 206 6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies.
Maintaining the printer 207 When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end‑of‑life, print quality significantly decreases. To replace the photoconductor: 1 Turn the printer off. 2 Open the front door. Note: The photoconductor cannot be pulled out if Side Door A is closed.
Maintaining the printer 3 Lower Side Door A. 4 Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. 5 Unpack the new photoconductor.
Maintaining the printer 6 Align and insert the end of the photoconductor. 7 Remove the tape from the top of the photoconductor.
Maintaining the printer 8 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. 9 Close Side Door A.
Maintaining the printer 211 10 Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four persons or a properly rated mechanical handling system to move it safely.
Maintaining the printer Follow these guidelines to avoid personal injury or printer damage: • • • • Use at least four people or a properly rated mechanical handling system to lift the printer. Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Remove all printer options before moving the printer.
Maintaining the printer 3 Place the tray into the printer. 4 Remove the cable cover.
Maintaining the printer 5 Disconnect the optional drawer connector. 6 Attach the cable cover. 7 Lift the printer off the trays.
Maintaining the printer 215 Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Administrative support 216 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Administrative support 217 Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Administrative support 218 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Screen Brightness appears. 6 Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20–100 (100 is the factory default setting). 7 Touch Submit. 8 Touch . Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings.
Troubleshooting 219 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working.
Troubleshooting 220 Understanding printer messages An error has occured with the Flash Drive. Please remove and re-insert the drive. Try one or more of the following: • Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacing. Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
Troubleshooting 221 Change to load You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • Select the paper tray with the correct paper size or type. • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Troubleshooting 222 Change to load You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • Select the paper tray with the correct paper size or type. • Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Troubleshooting 223 Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk. Empty the hole punch box Empty the hole punch box, and then reinsert it into the finisher. Wait for the message to clear. Weblink server not set up. Contact system administrator.
Troubleshooting 224 Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Load with is a tray or feeder, and is a paper type or size. Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing.
Troubleshooting 225 • Cancel the current job. Load with Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Load manual feeder with is a paper type or size.
Troubleshooting 226 Load Manual Feeder with Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job.
Troubleshooting 227 If removing the paper does not clear the message, then touch Continue. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace all originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. Try one or more of the following: • Touch Cancel Job if a scan job is processing when the message appears.
Troubleshooting 228 Replace jammed originals if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. Try one or more of the following: • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message. • Touch Scan from Automatic Document Feeder if the page jam recovery is active.
Troubleshooting 229 31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one.
Troubleshooting 230 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message.
Troubleshooting 231 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory.
Troubleshooting • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot is a slot on the printer system board. Try one or more of the following: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 56 Parallel port disabled is the number of the parallel port.
Troubleshooting 233 56 USB port disabled is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs.
Troubleshooting 234 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 61 Remove defective disk Try one or more of the following: • Touch Continue to clear the message and continue printing.
Troubleshooting 235 84 Photoconductor low 1 Press the up or down arrow button until Continue appears, and then press . 2 Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor. 84 Replace photoconductor The printer will not print any more pages until the photoconductor is replaced. Replace the specified photoconductor. 84 Photoconductor abnormal An unacceptable photoconductor has been installed in the device. Replace the photoconductor.
Troubleshooting 236 • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes. • Push the tray in firmly after loading paper. Paper recommendations • Use only recommended paper or specialty media.
Troubleshooting 237 H G K F J Jam numbers What to do 200–202 Open Door A, and then remove the jam. 203 Open Doors A and E, and then remove any jams. 230 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams. 231 Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam. 24x Open each tray, and then remove any jams. 250 280–281 1 2 3 4 Remove all media from the multipurpose feeder. Flex and stack the media.
Troubleshooting 238 200–201 paper jams 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 239 202 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 203, 230–231 paper jams 203 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open Door E by pushing the release latch and lowering the door.
Troubleshooting 3 Pull the jam up. 4 Close Door E. 5 Close Door A. 230 paper jam 1 Open Door D.
Troubleshooting 242 2 Remove the jam. D 3 Close Door D. 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 5 Open Door E by pushing the release latch and lowering the door. 6 Pull the jam up. 7 Close Door E. 8 Close Door A.
Troubleshooting 244 231 paper jam 1 Open Door D. 2 Remove the jam. D 3 Close Door D.
Troubleshooting 245 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 6 Close Door A.
Troubleshooting 24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer. 2 Remove the jam. 3 Insert Tray 1. If all jams are cleared, then the printer resumes printing.
Troubleshooting 247 Clearing Area A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 248 Clearing Area B 1 Open Door B. B C 2 Pull the jam up and toward you. B C 3 Close Door B. 4 Touch Continue.
Troubleshooting 249 Clearing Area C 1 Open Door C. B C 2 Pull the jam up and toward you. B C 3 Close Door C. 4 Touch Continue.
Troubleshooting 250 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Adjust the paper guide to rest lightly against the edge of the paper. 280–282 paper jams 280‑281 paper jams 1 Open Door A by pushing the release latch up and lowering the door.
Troubleshooting 251 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. 4 Open Door F. 5 Remove the jam. 6 Close Door F.
Troubleshooting 282 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F.
Troubleshooting 283, 289 staple jams 283 paper jam 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 289 staple error 1 Open Door G.
Troubleshooting 254 2 Hold the lever on the staple cartridge holder, and move the holder to the right. 3 Firmly pull the colored tab to remove the staple cartridge. 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the entrance.
Troubleshooting 6 Press down on the staple guard until it snaps securely into place. 7 Push the cartridge holder firmly into the stapler until the holder clicks into place. 8 Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly.
Troubleshooting 28x paper jam 284 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F.
Troubleshooting 4 Open Door G. 5 Remove the jam. 6 Close Door G. 7 Lift Door H. 8 Remove the jam. 9 Close Door H.
Troubleshooting 285–286 paper jams 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 287–288 paper jams 1 Open Door F.
Troubleshooting 2 Remove the jam. 3 Close Door F. 4 Open Door G. 5 Remove the jam. 6 Close Door G. 290–294 paper jams 1 Remove all original documents from the ADF. 2 Lift the ADF cover latch. 3 Open the ADF cover, and then remove any jammed paper.
Troubleshooting 4 Raise the sheet guard. 5 Turn the paper advance wheel to the left to remove any jammed pages. 6 Close the ADF cover.
Troubleshooting 261 7 Open the scanner cover, and remove any jammed pages. 8 Close the scanner cover. 9 Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following: • Touch Continue if no scan job is active when the message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.
Troubleshooting 262 Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see “Printing from a flash drive” on page 80.
Troubleshooting 263 MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions.
Troubleshooting 264 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting 265 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Timeouts appears. 6 Touch Timeouts. 7 Touch the left or right arrow next to Print Timeout until the desired value appears. 8 Touch Submit. 9 Touch .
Troubleshooting 266 Poor copy quality These are some examples of poor copy quality: • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Dark print Skewed lines Smudges Streaks Unexpected characters White lines in print These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages.
Troubleshooting 267 PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. TEXT IS LIGHT OR DISAPPEARING • • • • On the Copy screen, touch the Text icon. Decrease the background removal setting. Increase the contrast setting. Decrease the shadow detail setting.
Troubleshooting 268 • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions.
Troubleshooting 269 CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Troubleshooting 270 Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack.
Troubleshooting 271 TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. CHECK FOR JAMS Clear any jams, and then make sure that Ready appears. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax.
Troubleshooting 272 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer in Fax mode. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Troubleshooting 273 4 Click Analog Fax Setup. 5 In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 6 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off.
Troubleshooting 274 Paper tray problems Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure the paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Troubleshooting 275 Memory card Make sure the memory card is securely connected to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions.
Troubleshooting 276 USB/parallel interface card Check the USB/parallel interface card connections: • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media.
Troubleshooting 277 4 Touch General Settings. 5 Touch the down arrow until Print Recovery appears. 6 Touch Print Recovery. 7 Touch the right arrow next to Jam Recovery until On or Auto appears. 8 Touch Submit. 9 Touch . Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper in the tray. 3 Hold down and 6 MNO while turning the printer on.
Troubleshooting 278 THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Troubleshooting Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins ABCD ABCD ABCD These are possible solutions.
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • Change these settings from the printer control panel Quality menu.
Troubleshooting Print is too light These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop‑up menus.
Troubleshooting Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.) Replace the fuser if the defects occur every: • 78.5 mm (3.09 in.) • 94.2 mm (3.71 in.) Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting 284 CHECK THE PAPER TYPE • • • • Try a different type of paper. Use only the recommended transparencies. Ensure that the Paper Type setting matches what is loaded in the tray or feeder. Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting THERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
Troubleshooting 286 THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting.
Troubleshooting 287 THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting.
Notices 288 Notices Product information Product name: Lexmark X86x Series Machine type: 7500 Model(s): 432, 632, 832 Edition notice March 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 289 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Notices 290 Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Notices 291 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values.
Notices 292 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Notices 293 Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 730 W (X860), 800 W (X862), 830 W (X864) Copying The product is generating hard‑copy output from hard‑copy original 800 W (X860), 840 W (X862/X864) documents. Scanning The product is scanning hard‑copy documents. 200 W Ready The product is waiting for a print job. 160 W Standby The product is in a high energy‑saving mode.
Notices 294 Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.
Notices 295 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
Notices 296 machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Notices 297 This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Notices 298 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Notices 299 Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
Notices 300 Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energyusing products. Compliance is indicated by the CE marking.
Notices 301 Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc.
Notices 302 Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.
Notices 303 Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.
Notices 304 LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID.
Notices 4 5 6 7 8 305 OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARK
Notices 306 9 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software 10 11 12 13 14 15 16 17 18 19 Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. TERM. This License Agreement is effective unless terminated or rejected.
Notices 307 2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC.
Index 308 Index Numerics 1,150‑‑sheet tray loading 60 1565 Emulation error, load emulation option 235 2,000‑sheet dual input trays installing 37 loading 60 2,000‑sheet high capacity feeder installing 37 2000‑sheet high capacity feeder loading 58 298.01 Scanner Missing 235 30 Invalid refill, change cartridge 228 31.
Index cleaning exterior of the printer 200 scanner glass 201 cleaning kit ordering 204 clearing jams 289 staple error 253 Close cover 222 Close door 222 Close surface H 222 collating copies 92 color documents e‑mailing 104 Confidential print jobs 79 printing from Macintosh computer 80 printing from Windows 79 Confidential Print menu 153 configuration information wireless network 42 configurations printer 12 Configure MP menu 135 configuring port settings 50 configuring the e‑mail settings 101 conne
Index using shortcut numbers 102 using the address book 102 using the touch screen 102 F factory defaults, restoring printer control panel menus 218 fax connection connecting the printer to the wall jack 109 connecting to a DSL line 109 connecting to a PBX or ISDN 110 fax connections distinctive ring service 110 regional adapters 111 Fax memory full 223 Fax Mode (Analog Fax Setup) menu 164 Fax Mode (Fax Server Setup) menu 172 fax quality, improving 119 fax screen advanced options 119 options 118, 119 Fax
Index L labels, paper tips 78 letterhead copying to 89 loading, 2000‑sheet high capacity feeder 58 loading, multipurpose tray 75 loading, trays 75 tips 75 letterhead, printing on for Macintosh users 75 for Windows users 75 LexLink menu 151 light, indicator 15 linking trays 64 Load with 224 Load with 224 Load with 225 Load with 224 Load with 224 Load Manual Feeder with 225 Load M
Index ports 27 options, touch‑screen copy 96, 97 e‑mail 104, 105, 106 fax 118, 119 FTP 124, 125 scan to computer 128, 129, 130 ordering cleaning kit 204 maintenance kit 203 photoconductors 203 staple cartridges 204 ordering supplies toner cartridge 203 output file type changing 103 P paper A5 57 B5 58 characteristics 67 Executive 58 finishing features 84 letterhead 68 preprinted forms 68 recycled 23 selecting 68 setting size 54 setting type 54 Statement 57 storing 69 unacceptable 68 Universal Paper Size 1
Index 37 Insufficient memory for Flash Memory Defragment operation 230 37 Insufficient memory to collate job 229 37 Insufficient memory, some Held Jobs were deleted 230 37 Insufficient memory, some held jobs will not be restored 230 38 Memory full 230 39 Complex page, some data may not have printed 230 50 PPDS font error 230 51 Defective flash detected 231 52 Not enough free space in flash memory for resources 231 53 Unformatted flash detected 231 54 Network software error 231 54 Serial option
Index publications where to find 9 Q Quality menu 190 Quiet Mode 24 R recycled paper using 23 recycling Lexmark products 25 toner cartridges 26 WEEE statement 291 reducing a copy 91 registration scanner 201 Remove paper from 226 Remove paper from all bins 226 Remove paper from bin 226 Remove paper from standard output bin 227 removing the optional trays 211 Repeat print jobs 79 printing from Macintosh computer 80 printing from Windows 79 Replace all originals if restarting job.
Index transparencies loading 62 making 88 tips 77 tray linking 65 tray unlinking 65 trays linking 64, 65 unlinking 64, 65 troubleshooting checking an unresponsive printer 219 checking an unresponsive scanner 267 contacting Customer Support 287 solving basic printer problems 219 troubleshooting, copy copier does not respond 265 partial document or photo copies 267 poor copy quality 266 poor scanned image quality 268 scanner unit does not close 265 troubleshooting, display display is blank 219 display shows
