Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance LexmarkTM Z13 Color JetprinterTM Lexmark Z23 Color Jetprinter Lexmark Z33 Color Jetprinter User’s Guide for Mac OS 8.6 to 9.1 Use this User’s Guide when you have questions about your using printer. Navigating • Click the categories in the left pane to navigate through the pages. • Click the blue text to link to other parts of this User’s Guide.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Printer overview 2 This section contains information about the printer software and hardware and how they work together. • Understanding the printer software • Understanding the printer parts Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview 3 Understanding the printer software Your printer software includes the: Basic printing • Page Setup dialog box • Print dialog box Printing ideas Maintenance Troubleshooting • Control Panel When you installed the printer software, the Page Setup and Print dialog boxes were set to the default settings.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printer overview Page Setup dialog box While your document is open, use the Page Setup dialog box to select settings such as paper size and orientation. To customize the settings in the Page Setup dialog box: Printing ideas 4 1 From the File menu of your software application, choose Page Setup. Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printer overview 2 Change the settings as needed. From the pop-up menu in the upper left, choose: Select: When you want to: General Paper Size Choose a paper size. Scaling Change the scaling value of the document. Valid values are between 25% and 400%. Orientation Choose between portrait and landscape. Watermarks Choose a watermark design.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printer overview Print dialog box While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box: Printing ideas 6 1 From the File menu of your software application, choose Print. Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Printer overview 2 Change the settings as needed. From the popup menu in the upper left, choose: Select: When you want to: General Copies Specify the number of copies to print. Pages Print all of the pages in a document or print a given range of pages. Print Last Page First Print the pages in reverse order so the first page of your document is on top of the stack in the paper exit tray.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printer overview From the popup menu in the upper left, choose: Color Printing ideas Maintenance Background Printing Select: When you want to: ColorSync Color Matching Select a printer profile to match the color on the screen to the color in the document. Built-in Color Matching Let the printer software match the color on the screen to the color in the document.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview If you want more information about the settings in the Print dialog box, click Help to view the printer software Help. When you are finished, click Done. 3 Click Print to apply your settings and print your document. Basic printing Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview Control Panel Use the Control Panel to: Basic printing Printing ideas Maintenance • • • • • • • View ink levels. Install print cartridges. Align the print cartridges. Clean the print nozzles. Print a test page. Order supplies. View printer software version and copyright information. Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview 11 To open the Control Panel: 1 From the Apple menu, choose Control Panels the Control Panel for your printer. Basic printing Printing ideas Maintenance Troubleshooting Notices Index To learn more, click the ? to view the printer software Help. When you’re finished, click Done. 2 Click the Close box in the upper left corner to close the Control Panel. www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview Understanding the printer parts The table beginning on the next page describes each part. Basic printing Power supply Printing ideas Maintenance Paper support Troubleshooting Sheet feeder USB connector Paper Feed button and Paper Feed light Notices Power button and Power light Index Front cover Paper guide Paper exit tray www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printer overview Use this: When you want to: Front cover • Install or change print cartridges. • Clear paper jams. Basic printing Paper exit tray Printing ideas 13 Stack paper after printing. Paper Feed button • Eject paper from the printer. • Advance a sheet of paper into the sheet feeder. Paper Feed light Check the printer status. For more information, see Understanding error messages and flashing lights.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Basic printing 14 Basic printing is as easy as: Step 1: Load the paper Step 2: Customize the printer settings Printing ideas Step 3: Print your document Maintenance Note: For help printing on specialty paper (such as photo paper, banner paper, transparencies, or iron-on transfers), see Printing ideas. Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Basic printing 15 Printer overview Step 1: Load the paper Basic printing You can load up to 100 sheets of plain paper at a time, depending on the thickness of the paper. 1 Make sure the paper support is upright and fully extended. Printing ideas 2 Place the paper against the right side of the paper support with the print side facing you. Maintenance Note: If loading letter size paper, align the top of the paper with the top of the paper support.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Basic printing 16 Printer overview Step 2: Customize the printer settings Basic printing If you are using A4 or letter size paper and you want normal print quality and speed, you don’t need to adjust the printer settings. If you are using specialty paper, see Printing ideas to customize your printer settings. Printing ideas For more information about the different printer settings, see Understanding the printer software.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Basic printing 17 Printer overview Step 3: Print your document Basic printing After you load the paper and customize the printer settings (if necessary), you are ready to print: 1 From the software application File menu, choose Print. Printing ideas 2 Click Print. Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 18 Your printer prints more than typical text documents. This section shows you how to get the most from your printer, taking you step by step to print your customized documents.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 19 Printing photos Basic printing You can print up to 25 sheets of coated, photo, or glossy paper at a time, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. To print on a photo card, see Printing cards. Printing ideas Step 1: Load the photo paper Maintenance • If your paper came with instructions, read them carefully.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 20 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. Printing ideas b From the Paper Size pop-up menu, choose the paper size for your photo. To choose a custom paper size, see Printing on custom size paper. Maintenance c Choose Portrait or Landscape orientation. d Click OK.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas 21 c Choose: – Coated or Glossy/Photo Paper for the Paper Type. – Better or Best for the Print Quality. Note: Higher print quality settings result in better quality documents, but may take longer to print. Printing ideas d From the pop-up menu, choose Color. Maintenance Troubleshooting Notices Index e Select Built-In Color Matching. f From the Document Color pop-up menu, choose Natural Color.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printing ideas 22 Printer overview Printing on premium paper Basic printing You can print up to 100 pages of premium paper at a time, depending on the thickness of the paper. Printing ideas Step 1: Load the premium paper • If your paper came with instructions, read them carefully. Maintenance • If there is a special mark on the paper, such as a watermark, make sure the mark is facing away from you.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 23 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. Printing ideas b From the Paper Size pop-up menu, choose the paper size for your document. To choose a custom paper size, see Printing on custom size paper. Maintenance c Choose Portrait or Landscape orientation. d Click OK.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas c Choose: – Plain for the Paper Type. – Better or Best for the Print Quality. Note: Higher print quality settings result in better quality documents, but may take longer to print. Printing ideas Step 3: Print your document Maintenance 24 Click Print. Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printing ideas Printer overview Printing cards Basic printing You can print up to 10 greeting cards, index cards, photo cards, or postcards at a time, depending on the thickness of the cards. Printing ideas Step 1: Load the cards • If your cards came with instructions, read them Maintenance carefully. • Make sure the print side is facing you. Troubleshooting Notices Index • Load the cards vertically against the right side of the paper support.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 26 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. Printing ideas b From the Paper Size pop-up menu, choose the card size for your document. To select a custom size paper, see Printing on custom size paper. Maintenance c Choose Portrait or Landscape orientation. d Click OK.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas c Choose: – Paper Type: Glossy/Photo Paper for photo cards or Plain for other types of cards. – Print Quality: Better or Best for photo cards or Normal for other types of cards. Note: Higher print quality settings result in better quality documents but may take longer to print. Printing ideas Maintenance 27 Step 3: Print your cards Click Print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas Printing envelopes You can print up to 10 envelopes at a time, depending on the thickness of the envelopes. Basic printing Printing ideas Maintenance Troubleshooting Step 1: Load the envelopes Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string ties, or metal folding bars. Make sure your envelopes are unused and undamaged. • Make sure the print side is facing you.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 29 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose an envelope size and orientation: a From the software application File menu, choose Page Setup. Printing ideas Maintenance Troubleshooting Notices b From the Paper Size pop-up menu, choose the appropriate envelope size. To select a custom envelope size, see Printing on custom size paper. c Select Landscape orientation.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas Step 3: Print your envelopes Click Print. Basic printing Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 31 Printing color images in black and white Printing color images with black ink conserves the ink in your color cartridge. Basic printing Note: This setting is only available if there is a black print cartridge installed. Printing ideas You can print up to 100 sheets of plain paper at a time, depending on the thickness of the paper. Maintenance Step 1: Load the paper Troubleshooting For help, see Basic printing.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 5 Customize your document following the steps in Basic printing or Printing ideas. Step 3: Print your document Basic printing 32 Click Print. Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 33 Printing labels You can print up to 25 sheets of labels at a time, depending on the thickness of the sheets. Basic printing Printing ideas Step 1: Load the labels • Use only labels designed for inkjet printers. • If your labels came with instructions, read them Maintenance carefully. • Make sure there are no missing or curled labels. Troubleshooting • Make sure the print side is facing you.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 34 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. Printing ideas Maintenance Troubleshooting b From the Paper Size area, choose A4 or Letter. c Choose Portrait or Landscape orientation. d Click OK.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas Step 3: Print your labels Click Print. Basic printing Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas Printing on custom size paper Follow these steps to print your document on custom size paper. Basic printing Printing ideas Maintenance Step 1: Load the custom size paper • Make sure the paper size fits within these dimensions: – Width: 76 to 216 mm (3 to 8.5 in.) – Height: 127 to 355.6 mm (5 to 14 in.) • Make sure the print side is facing you. Troubleshooting • Load the paper vertically against the right side of the paper support.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 37 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Create a custom paper size: a From the software application File menu, choose Page Setup. Printing ideas Maintenance Troubleshooting b From the Paper Size pop-up menu, choose Edit Custom Paper Sizes. c Click New. d From the Units pop-up menu, choose Inches (in.) or Millimeters (mm).
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas Step 3: Print your document 1 From the software application File menu, choose Print. Basic printing 2 Click Print. Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 39 Printing an iron-on transfer Basic printing You can print up to 25 iron-on transfers at a time, depending on the thickness of the iron-on transfers. You may want to print your iron-on transfer on plain paper before loading the iron-on transfers and changing printer settings. Printing ideas Step 1: Load the iron-on transfers Maintenance • If your paper came with instructions, read them carefully.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 40 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size: a From the software application File menu, choose Page Printing ideas Setup. b From the Paper Size pop-up menu, choose A4 or U.S. Maintenance Letter. 2 Choose a paper type and print quality: Troubleshooting a From the software application File menu, choose Print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 41 Step 3: Print your iron-on transfers Click Print. Basic printing Note: To prevent smudging, remove each iron-on transfer as it exits the printer and let it dry before stacking. Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printing ideas Printer overview Printing transparencies Basic printing You can print up to 25 transparencies at a time, depending on the thickness of the transparencies. Printing ideas 42 Step 1: Load the transparencies • Use only transparencies designed for inkjet printers. Maintenance • If your transparencies came with instructions, read them carefully. Troubleshooting Notices • The rough (print) side of the transparencies should face you.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 43 Step 2: Customize the printer settings For help, see Understanding the printer software. Basic printing 1 Choose a paper size: a From the software application File menu, choose Page Setup. Printing ideas Maintenance Troubleshooting b From the Paper Size pop-up menu, choose A4 or U.S. Letter. c Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 44 Step 3: Print your transparencies Click Print. Basic printing Note: To prevent smudging, remove each transparency as it exits the printer and let it dry before stacking. Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas 45 Printing your document in reverse order Step 1: Load the paper For help, see Basic printing. Printing ideas Maintenance Step 2: Customize the printer settings For help, see Understanding the printer software. 1 Choose a paper size: Troubleshooting a From the software application File menu, choose Page Setup. Notices b From the Paper Size pop-up menu, choose the paper size suitable for your document.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 46 c Choose the paper type and print quality suitable for your document. Note: Higher print quality settings result in better quality documents, but may take longer to print. Basic printing 3 From the pop-up menu in the upper left corner of the Paper Type/Quality dialog box, Printing ideas choose General. 4 Select Print Last Page First. Maintenance Troubleshooting Step 3: Print your document Click Print. Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printing ideas Printer overview Printing a banner Basic printing You can print up to 20 sheets of banner paper at a time. The maximum paper size is 120 inches. Load only the amount of paper your banner requires. Printing ideas Maintenance Step 1: Load the banner paper 1 Remove any paper from the sheet feeder. 2 Lower the top portion of the paper support. Troubleshooting Notices Index 3 Place the stack of banner paper behind the printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas 48 4 Load the unattached, leading edge of the first page into the sheet feeder with the right side against the paper support. The print side should be facing you. 5 Slide the paper guide to the left edge of the Printing ideas paper. Step 2: Customize the printer settings Maintenance Troubleshooting For help, see Understanding the printer software.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Printing ideas 49 2 Choose a paper type and print quality: a From the software application File menu, choose Print. Basic printing b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/ Printing ideas c Choose: Maintenance Quality. – Plain for the Paper Type. – Normal for the Print Quality. Note: Higher print quality settings result in better quality documents, but may take longer to print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Maintenance This section contains information to help you maintain your printer. • Replacing the print cartridges Basic printing • Aligning the print cartridges Printing ideas • Preserving the print cartridges Maintenance • Storing an extra print cartridge Troubleshooting • Ordering supplies Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Maintenance Replacing the print cartridges Before you install a new or replacment cartridge, remove the used one. Basic printing Printing ideas Removing the used cartridge 1 Make sure the Power light is on. 2 Raise the front cover. Maintenance Troubleshooting Notices The print cartridge carrier moves to the loading position, unless the printer is busy. 3 Remove the used print cartridge. Store it in an airtight container or dispose of it properly.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Maintenance Installing a cartridge For best results, use Lexmark supplies. Refilling cartridges can affect print quality and cause damage to the printer. 1 If you’re installing a new cartridge, remove Printing ideas Maintenance Troubleshooting the sticker and transparent tape. Warning: Do not touch the gold contact areas on the back and bottom of the print cartridge.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Maintenance Lexmark Z13 Your printer shipped with a color print cartridge (P/N 10N0026). You may also purchase a black cartridge (P/N 10N0016) separately. For more information, see Ordering supplies. Your printer uses one print cartridge at a time: either a black or a color cartridge. To install a print cartridge: Printing ideas a Maintenance 53 Open the cartridge carrier lid. b Insert the print cartridge into the carrier.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Maintenance 54 Lexmark Z23 Your printer shipped with a color print cartridge (P/N 10N0026). You may also purchase a black cartridge (P/N 10N0016) separately. For more information, see Ordering supplies.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Maintenance Lexmark Z33 Your printer came with two print cartridges: a color cartridge (P/N 10N0026) and a black cartridge (P/N 10N0016).
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance 56 Specifying cartridge settings in the printer software Before you specify the cartridge settings in the printer software, install the print cartridges. For help, see Replacing the print cartridges. After you install the cartridge, the Control Panel and Cartridge Setup dialog box open automatically. 1 Choose the type of print cartridge you installed.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Maintenance Printer overview Aligning the print cartridges Basic printing Normally, you only align print cartridges after installing or replacing a print cartridge. However, you may also need to align the print cartridges when: Printing ideas • Printed characters are improperly formed or misaligned. • Vertical, straight lines are wavy. To align the print cartridges: Maintenance 1 Load plain paper in the printer. For help, see Load the paper.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Maintenance 58 4 On the Cartridges tab, click Align Cartridges. An alignment page with several alignment patterns prints. Each pattern has a number under it. Depending on the cartridges you have installed, the number of alignment patterns will vary.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Maintenance 59 5 From the printed page, find the number under the darkest arrow. For example, in alignment group A, number 3 is the darkest. 6 Click the arrows in the Align Cartridges dialog box to display the number that matches Basic printing the darkest arrow on the printed page. 7 Click OK. Printing ideas Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Maintenance Printer overview Preserving the print cartridges Basic printing To ensure the longest life from your print cartridge and optimum performance from your printer: 60 • Keep a new print cartridge in its packaging until you are ready to install it.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Maintenance Storing an extra print cartridge Note: These instructions apply only to the Lexmark Z13 printer. Basic printing Attaching the print cartridge storage unit to the printer Printing ideas Maintenance 1 Insert the tabs on the print cartridge storage unit into the slots on the back of your printer. 2 Snap the storage unit securely into place. Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Maintenance Inserting a print cartridge in the storage unit 1 Insert the extra print cartridge into the storage unit. 2 Push the cartridge down and then back to lock it into the storage unit. Removing a print cartridge from the storage unit 1 Push the print cartridge down. 2 Pull the print cartridge away from your printer and out of the storage unit. Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Maintenance Ordering supplies You can order supplies from the Lexmark Web site at www.lexmark.com. Basic printing Printing ideas Maintenance Troubleshooting Item Part number Color cartridge 10N0026 Black cartridge 10N0016 USB cable 12A2405 Power supply Low Volt: 14D0300 High Volt: 14D0301 Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting This section contains information to help you solve printing problems.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 65 Solving general printing problems When you have a printing problem, first make sure: Basic printing • The power supply is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on, and there are no lights blinking. For help, see Printing ideas Understanding error messages and flashing lights. • The USB cable is securely attached to both the computer and the printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 66 Printing a test page 1 From the Apple menu, choose Control Panels. Basic printing 2 Choose the Control Panel for your printer. 3 On the Cartridges tab, click Print a Test Page. Printing ideas Maintenance If the test page prints, the printer is functioning properly. If the test page doesn’t print, see Solving printer software installation problems or Resolving unsuccessful or slow printing. Troubleshooting Notices Index www.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Troubleshooting 67 Printer overview Solving printer software installation problems Basic printing If the printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall the printer software, and then reinstall it. Printing ideas Uninstalling the printer software 1 Insert the printer software CD into your CD-ROM drive. Maintenance The Lexmark Installer screen appears. 2 Click Uninstall.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Troubleshooting 68 Installing printer software You can install the printer software using the CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com. Using the CD that came with your printer Printing ideas 1 Close all open software applications. 2 When your desktop appears, insert the printer software CD. Maintenance Troubleshooting The Lexmark Installation screen appears.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 69 6 Follow the instructions on the dialog box to enter alignment values using the page printed in step 5. 7 Click Finished. Basic printing Printing ideas Note: A desktop printer icon is automatically created unless multiple printers are detected. Using the World Wide Web Maintenance Troubleshooting Note: Before you begin, make sure Stuffit Expander is loaded on your system. 1 From the Lexmark Web site at www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 70 Understanding error messages and flashing lights Click the topic that best describes your problem: Basic printing Printing ideas • Paper Jam message • The Paper Feed light is blinking • Ink Low message • The Paper Feed light blinks twice and the Power light is blinking Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Troubleshooting 71 Paper Jam message When you have a paper jam, the Paper Feed light blinks and an error message appears on your screen. For help clearing the paper jam, see The printer has a paper jam. Ink Low message Printing ideas Maintenance Troubleshooting Note: If the ink in your cartridge is low, an error message appears on your screen. The lights on the printer do not blink. A print cartridge is running out of ink.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Troubleshooting Printer overview The Paper Feed light blinks twice and the Power light is blinking Basic printing The print cartridge carrier is stalled. 72 1 Check your computer screen for error messages. Printing ideas 2 Turn the printer off. 3 Wait a few seconds, and then turn the printer back on. For more help, see Clearing Maintenance paper misfeeds or jams. Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 73 Resolving unsuccessful or slow printing If your printer does not print or is printing slowly, make sure: Basic printing • The printer software is installed correctly. For help, see Solving printer software installation problems. Printing ideas • The USB cable is securely attached to both the printer and the computer. • The printer is plugged into an outlet and is turned on.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 74 Printer is plugged in, but doesn’t print Make sure: Basic printing • The printer is turned on. • The paper is loaded correctly and not pushed too far into the sheet feeder. For help, Printing ideas see Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams. • The printer is not being held or paused. To check the printer status: Maintenance a From the desktop, double-click the icon for your printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 75 Test page does not print • Check the USB cable connections. Basic printing • Check the power supply connections and verify that the printer is plugged into an electrical outlet. Printing ideas • Make sure paper is correctly loaded. For help, see Basic printing. • Make sure the print cartridge is properly installed. For help, see Replacing the print Maintenance cartridges.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 76 Printer ejects a blank page after appearing to print Make sure: Basic printing • You remove the sticker and transparent tape from the print cartridge. For help, see Replacing the print cartridges. Printing ideas • The printer is set as the default printer. To set the printer to default status: a Highlight the printer icon on your desktop. Maintenance b From the Printing menu, select Set Default Printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 77 Printer prints very slowly • Close any software applications not in use. Basic printing Printing ideas • Check the document you are printing. Photos and graphics may take longer to print than regular text. Documents that are large or that contain background images may also take longer to print. • Decrease the Print Quality setting to Normal or Quick Print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting 78 Recovering when your computer stops responding If your Macintosh computer locks up while your document is printing, you may need to turn off the printer and the computer. When you turn them back on, the printer driver spooler may attempt to start printing the job that was in the queue before the computer locked up. This could cause your system to lock up again.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting Clearing paper misfeeds or jams Click the topic that best desribes your problem: Basic printing • Paper misfeeds or multiple sheets feed through the printer Printing ideas • The printer does not feed envelopes or specialty paper Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 80 Paper misfeeds or multiple sheets feed through the printer Make sure: Basic printing • Your paper is recommended for inkjet printers. • You don’t load too much paper into the sheet feeder. Depending on the thickness of Printing ideas the paper, the sheet feeder can hold up to 100 sheets of paper. For help, see Basic printing. Maintenance • You don’t force the paper into the printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 81 The printer does not feed envelopes or specialty paper Make sure: Basic printing • You select the appropriate envelope size or specialty paper in the Page Setup dialog box and Print dialog box. For help, see Printing ideas. Printing ideas • You are using a specialty paper or envelope size supported by your printer. • Your software application is designed to print envelopes.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 82 The printer has a paper jam When the printer has a paper jam, the Paper Feed light blinks. Basic printing 1 Turn the printer off. 2 Turn the printer back on. Printing ideas Maintenance 3 If the printer does not automatically eject the page: a Turn the printer off. b Pull firmly on the paper to remove it. If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Troubleshooting 83 Improving print quality If print quality is not as high as you expected, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles. Click one of the topics below for more information on how you can improve your print quality.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Troubleshooting Adjusting the margin settings Like other printers, your printer cannot print on the extreme left, right, top, or bottom edges of a page. Margin Printing ideas Maintenance Left and Right Top Bottom Troubleshooting 84 Minimum setting • 6.35 mm (0.25 in.) for most paper sizes • 3.37 mm (0.133 in.) for A4 paper size 1.7 mm (0.067 in.) • 12.7 mm (0.5 in.) for most print jobs • 19.0 mm (0.75 in.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 85 Choosing a higher print quality 1 From the software application File menu, choose Print. Basic printing 2 From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/ Quality. Printing ideas Maintenance Troubleshooting 3 Choose Better or Best for the Print Quality. Note: Higher print quality settings result in better quality, but may take longer to print.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Troubleshooting Cleaning the print cartridge nozzles Cleaning the print cartridge nozzles forces ink through the nozzles to clear any that are clogged. A test page prints so you can see if the cleaning process is successful. Clean the nozzles when: Printing ideas • Printed characters are improperly formed or misaligned. • White dashes appear in graphics or printed text. Maintenance • Print is smudged or too dark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 4 On the Cartridges tab, click Clean Print Nozzles. The printer prints a nozzle test pattern similar to the one shown Basic printing Broken lines at the top of the page indicate clogged nozzles. Printing ideas Maintenance Troubleshooting Unbroken lines at the bottom of the page indicate the nozzles were cleaned. Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Troubleshooting 88 Printer overview Basic printing Printing ideas Maintenance Troubleshooting When you install a: These purge lines print: Black cartridge 1 black purge line Color cartridge 3 purge lines: magenta, yellow, and cyan Black and color cartridge 4 purge lines: magenta, yellow, cyan, and black Note: If the correct number of purge lines did not print, replace your print cartridge with another print cartridge.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 89 a Remove, and then reinstall the print cartridges. For help, see Replacing the print cartridges. b Repeat the nozzles test. If the lines are still broken, continue with Wiping the print Basic printing cartridge nozzles and contacts. Printing ideas Wiping the print cartridge nozzles and contacts Maintenance If the print quality does not improve after cleaning the print nozzles, there may be dried ink on the nozzles or contacts.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 2 Dampen a clean, lint-free cloth with water. a Hold the cloth against the nozzles for about three seconds. Gently blot and wipe in one direction. Basic printing Printing ideas Maintenance 90 b Use another clean section of cloth. Hold the damp cloth against the contacts for about three seconds. Gently blot and wipe in one direction.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting Improving print speed From the software application File menu, choose Print. Basic printing 1 From the pop-up menu in the upper left corner, choose Paper Type/Quality. 2 Choose Quick Print or Normal Print Quality for faster speed. Printing ideas 3 Click Print. Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting Solving specialty paper problems Click the topic that best desribes your problem: Basic printing • Glossy or photo papers or transparencies stick together Printing ideas • Transparencies or photos contain white lines Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 93 Glossy or photo papers or transparencies stick together • Remove each page as it exits the printer and let it dry before stacking. Basic printing • Use a photo paper or transparency designed for an inkjet printer. • Make sure you loaded the paper correctly (with print side facing you) and selected the Printing ideas appropriate settings in the printer software. For help, see Printing photos or Printing transparencies.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 94 Transparencies or photos contain white lines • Make sure you loaded the paper correctly (with print side facing you) and selected the Basic printing Printing ideas appropriate settings in the printer software. For help, see Printing transparencies or Printing photos. • Select a higher print quality such as Better or Best. For help, see Basic printing. • Clean the print nozzles. For help, see Cleaning the print cartridge nozzles.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 95 Printer does not feed envelopes or specialty paper Make sure: Basic printing • You select the appropriate envelope size or specialty paper in the printer software. For help, see Printing ideas. Printing ideas • You are using a specialty paper or envelope size that your printer supports. • Your printer is not being held or paused.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Troubleshooting 96 Reducing ink usage To save ink: Basic printing 1 From the software application File menu, choose Print. 2 From the pop-up menu in the upper left corner of the Print dialog box, select Paper Printing ideas Type/Quality. 3 Choose Quick Print to use the least amount of ink. Maintenance Troubleshooting 4 Click OK. If you own a Lexmark Z23 or Lexmark Z33 printer, you can save color ink when you have both print cartridges loaded.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices This section contains information regarding legal notices and your printer warranty. • Edition notice Basic printing • Trademarks Printing ideas • Cautions and warnings Maintenance • Electronic emission notices Troubleshooting • Statement of limited warranty Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 98 Edition notice January 2001 Basic printing Printing ideas Maintenance Troubleshooting Notices Index The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Notices 99 this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 100 Trademarks Basic printing Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Printing ideas Apple, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and other countries.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 101 Cautions and warnings CAUTION! A caution identifies something that might cause you harm. Basic printing Printing ideas Warning: A warning identifies something that might damage your printer hardware or software. Maintenance Troubleshooting Notices Index www.lexmark.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Notices 102 Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark Z13 Color Jetprinter,Type 4104; Lexmark Z23 Color Jetprinter, Type 4105; and Lexmark Z33 Color Jetprinter, Type 4105 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 103 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for additional suggestions.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Notices 104 Note: Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc. Printing ideas 740 West New Circle Road Lexington, KY 40550 Maintenance (859) 232-3000 Troubleshooting Industry Canada compliance statement Notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Notices 105 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Notices 106 Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 107 • Conforms to Lexmark’s official published specifications • Is in good working order Basic printing If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark’s option) without charge. Printing ideas If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Notices 108 When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 109 Extent of warranty We do not warrant uninterrupted or error-free operation of a product.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Notices 110 Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Notices 111 Additional rights Basic printing Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. Printing ideas This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Maintenance Troubleshooting Notices Index www.
Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Index 112 A aligning print cartridges 57 Basic printing B Printing ideas banner paper loading 47 settings 47 Troubleshooting Notices Index settings 20 greeting cards loading 25 settings 26 D improving print quality 83 index cards loading 25 settings 26 Ink Low message 71 installing printer software 68 iron-on transfers 39 loading 39 settings 40 downloaded printer driver, installing 69 C Maintenance computer locks up 78 conserving color ink 31
Lexmark Z13 Lexmark Z23 Lexmark Z33 Index 113 custom size paper 36 envelopes 28 foils 42 glossy paper 19 greeting cards 25 index cards 25 iron-on transfers 39 labels 33 photo paper 19 premium paper 22 transparencies 42 Printer overview Basic printing Printing ideas Maintenance M Troubleshooting Notices Index margins, minimum settings 84 messages, error Ink Low 71 Paper Jam 70 N nozzle test 86 nozzles, print cleaning 86 wiping 89 O ordering supplies 63 P Paper Feed light 71 paper guide 15 Paper Jam me
Lexmark Z13 Lexmark Z23 Lexmark Z33 Index 114 locating 15 using 15 removing print cartridges 51 supplies, ordering 63 Printer overview Basic printing S test page does not print 75 printing 66 transparencies loading 42 settings 43 troubleshooting error messages 70 flashing lights 70 paper feeding 79 print quality 83 specialty paper 92 t-shirt transfers 39 Printing ideas Maintenance Troubleshooting Notices Index setting recommendations banner paper 47 cards 26 coated paper 20 custom size paper 37 envel
