user guide Printer Lexmark Z13, Lexmark Z23, Lexmark Z33, LexmarkTM Z13

www.lexmark.com
65Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Solving general printing problems
When you have a printing problem, first make sure:
• The power supply is plugged into the printer and a properly grounded electrical outlet.
• The printer is turned on, and there are no lights blinking. For help, see
Understanding error messages and flashing lights.
• The USB cable is securely attached to both the computer and the printer.
• The printer software is installed correctly. For help, see Solving printer software
installation problems.
• The paper is loaded correctly. For help, see Load the paper.
• The printer is set as the default printer. To set the printer to default status:
a Highlight the printer icon on your desktop.
b From the Printing menu, select Set Default Printer.
• Hubs or other devices, such as scanners or fax machines, are disconnected from your
printer. Connect the printer directly to your computer. Print a test page from the
Control Panel. For help, see Printing a test page.