User's Manual

74
Appendix
■ auafter-salesserviceinformation
ServiceContents Securecellphone
supportplus
Member Non-
member
Replacement
cellphone
delivery
service
Spontaneous
failure
1styear Free N/A
2ndyear
orlater
Customer
charge
1sttime:
5,250yen
2ndtime:
8,400yen
Partialdamage,water
stained,irreparable
damage,theft,orloss
Holdingover
andrepair
Spontaneous
failure
1styear Free Free
2ndyear
orlater
Free
(3-year
warranty)
Actual
cost
Partialdamage Customer
charge
Upperlimit:
5,250yen
Waterstained,
irreparabledamage
10,500
yen
Theft,loss N/A N/A
(model
change)
* Chargeamountsarealltax-included.
memo
Replacementcellphonedeliveryservice
• Whenyouhavetroublewithyouraucellphone,
replacementcellphone(samemodel,samecolor,including
newbattery)isdeliveredtothespecifiedplacebycalling
to.Returnyourdamagedcellphonewithin14daysafter
replacementcellphoneisdelivered.
• Availableuptotwiceinayearfromthedayyouusethis
serviceasastartday.Ifyoudonotusethisserviceinthe
pastyearatthesubscriptiontothisservice,itwillbe1st
timeandifyouuse,itwillbe2ndtime.
* Fordetails,refertoauhomepage.
Holdingoverandrepair
• Damagesandmalfunctionsintentionallycausedbythe
customeraswellasthoseduetomodification(e.g.
disassembly,changeofparts,painting,etc.)bythe
customerarenotcoveredbythisservice.
• Youcannotreceivearefundforreplacementoftheouter
casingduetostains,scratches,paintremoval,etc.onthe
outercasing.
